I Was Wrong, And I Apologize
ฝัง
- เผยแพร่เมื่อ 4 มิ.ย. 2024
- I was wrong to offer a referral on a product so quickly without vetting the supplier. I will try my best not to repeat this mistake in the future.
Find me everywhere I am on the Internet here: timchilders.bio.link.
I started this channel in order to document life as it gets lived. It's about where I live, how I live, where I travel, why I travel, and so much more. Eclectic is a good word for the content to be found here. I hope you will come along for the ride!
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The importance of being a person of integrity is rarely encouraged, these days.
However, the attitude that you have displayed, regarding this incident, makes me say, "Hats off to you!"
Thank you for choosing to be "a person of integrity". 🙏
A man of integrity. Wouldn't it be great if the company concerned offered to fully refund the customer.
I wish they would, but doesn't look like it's going to happen.
Appreciate your integrity. Thank you.
The world is not used to a man of your integrity and honesty. That is why your channel sticks out from among the rest. You have already proven how open and truthful you are as I watch you and your children should be very proud of you. I also know you were not looking for these kinds of comments, but you deserve them.
This reminds me of years ago when traveling salesmen used to go door to door around the country, demonstrating their wares. One such ware was a vacuum sweeper, which in the hands of the salesman worked beautifully, had great suction, and had various cleaning tools that seemed to work fantastically. They didn't sell you their demonstrator; instead you got a "brand new" one in a box. But the catch then appeared after the salesman left, traveling back to wherever he came from states away.
But the vacuum sweeper in the box was not the same quality as the demo, and it did not do the cleaning jobs to the same standard as the demo, etc. Mama said the sweeper didn't even have the same heavy and substantial feel that the demo one had when the salesman had invited her to use his to see how it worked.
I can remember my aunties and my mother's distress when they realized they had paid out good hard-earned money they could ill afford to lose for a bait & switch product.
Your story left me wondering if something like this could be happening with some of the products being provided free to TH-cam "influencers." You guys get a good quality product for the free advertising, but the more cheaply produced products are waiting in the wings to ship out to people who are persuaded to buy the product. With all the foreign manufacturing going on with cheap labor, sometimes even slave labor, I doubt that that quality control is high on their list. They don't have to stand behind a product. When the product's reputation becomes damaged, they just move on to the next product they can cheaply produce and hype. Everything moves so fast now, products no longer have to stand the test of time and reputation like my mama's Maytag washer, for example.
And of course, all influencers do not feel the same as you do about having introduced a faulty product to their viewers. They easily move on to the next new shiny product. I'm sorry that this happened to you.
I’ve often wondered something similar as these are often companies we’ve never heard of, have no idea who owns them, etc., and why is the only way we learn of them through influencers. I think you could be right.
You didn’t know this was going to happen. Everything worked for you. I do appreciate your integrity. They have poor customer service. You have done everything that you need to do. You are good!!❤
There's a lot of "learning as we go." Thank you for being a man of integrity. ❤
Thanks for being the good guy we all would like others to be. What a great example for us all.
Great example of your moral fiber and fortitude and humility. Enjoy Scotland!!
Dear Tim, thank you, using the words, "I'm sorry", and "I made a mistake" is almost unheard of today. As I grew up, I was told it was commendable to say you're sorry, or I won't do it again. And then follow up with a hug. We have to be so careful in today's society, integrity is so fleeting. I greatly admire your foresight and no being afraid to do the right thing in this situation. Regards, Jersey Ann from NJ
Some companies send their quality products to TH-cam content creators, then when the orders come in, they send the duds like faulty returned items to unsuspecting customers. This happens a lot with wigs. So the blame lies with the seller not good people like this honest gent here. I really like him.
You just earned more respect from me for your integrity.
It's wonderful to see that integrity and decency are still alive
The world needs more people like you. Thank you for being a good person and for having integrity. Hopefully others will emulate….
I love your transparency. All you can do is review YOUR experience with a product. The fact that you were concerned/bothered by someone else's experience with that product says alot about you. All the best!
Great Character.....Integrity and humility.....
A humble, well thought out apology. Way to go, Tim!
I’m watching a man who has integrity! Thank you. So few people have personal integrity!! 🌺
That's a refreshing video to watch. A man with character and integrity. Well done.
It's not your fault this happened Tim, but unfortunately a subscriber received a faulty product and received zero quality customer service, but you have addressed it and thank you for your integrity and class 👌👌👏👏
Tim, this is very fair. And I can plainly see that you regret this and are doing what you can to rectify the situation.
Thank you for being so transparent and compassionate with your community. You are a man of integrity, and we appreciate you.
❤
I greatly appreciate your smart, kind response, and gesture! Bravo 🙌
You’re a total A+++ Class Act, Tim! Integrity to the max indeed! Not surprised at all because you demonstrate your great character all the time…but much appreciated in how you handled this situation! Hugs 🤗 dee
We live, we learn. It shows you are a man of integrity to respond as you did. And we can't control what's outside us at all times.
You are man of honor…truly a gentleman. Thank you. God bless you. I did indeed recommend the charger to my two adult sons who travel. I will let them know. ❤
It's so good to see that integrity still exists. Thank you for standing up for that subscriber, because selling up is not customer service, it's a con job.
There is no way of knowing if they sent you a higher quality charger and it worked great. Thank you for your honesty.
😎😎 Cool man 👍👍👍👍 Tim: You have just demonstrated something that has been disappearing and is severely lacking in this country for a long time now = Integrity, and Honesty = Thank You !! 👍👍😎😎
Well done on standing by the viewer!
I really respect a person that shows integrity in his life. THANK YOU for being that person!!!!
Acknowledging a problem is usually not the hard part. That you took the actions necessary to make the situation right makes you an exceptional person in the best way! 🙏
You sir, are a man of character.
I think you shouldn't take this too much to heart. When you recommend something it's ok to say your own experience has been positive but the viewer should do his/her own research. However, getting good customer service nowadays is hit or miss.
Thankyou Tim you are a true blue awesome man…. 🙂
Your desire to live with integrity and respect for others is what ppl are hungry for. This is why your channel grew so fast and why ppl listen. Thank you for proving good guys can win!
Thank you for your integrity. 🙏
Anytime I order and forget to skim through dozens of reviews, it's problematic (and that's on me, the consumer). Integrity seems to be the word of the day and you exemplify that. Thank you for your honesty!
I’m impressed and appreciate your honesty. You really care. Thank you.
Thanks for the follow-up. May I suggest, since you deleted the video, to refer to the item in your tagline. In case another cx has problems, they don't feel like it was a"bait and switch" on your part. Integrity, that's was missing in today's world...
I appreciate that you did the right thing even when it cost you.
One of my favorite lessons / sayings from my dad was “next time I will know better”
I think you gave us an honest review based on your experience. You have no control on what happened in someone else's situation. That being said, I do appreciate you standing up for consumer's who don't receive customer service on faulty products. Thank you Tim.
Wow! A person of good character and integrity. We need more creators like you. Thank you!
Thank you 🤝for your honesty and for telling everybody about what happened.
Thank you for being so sincere and kind. We need more people like you.
Integrity and character. Tim will make it the new normal.
Thumbs up!
Thank you, your honesty & integrity are appreciated.
I admire your integrity. Not enough integrity in our world today. I have liked you from the beginning of your channel. I like you even more now. And I respect you as well.
Don't beat yourself up for this, your experience has been a fair warning for others. I've just purchased a charger for car and tractor batteries which is said not to overheat. Think I'll wait a while before I recommend. Enjoy your holiday with a better product and leave this in the bin.
Thank you for your integrity and ethics.
You are a true gentleman
Thank you. So rare for such honesty and caring for your viewing community!
Really a stand up response sir.
Wow! The world needs more people like you!😊
Class act. Great lesson on how to handle an unexpected situation in social media.
Google review anything before you buy. Customer service issues are usually listed.
Look for complaints about the product before purchasing.
You are the second TH-camr in as many days of someone quitting a brand over customer service. I'm so sorry you had this experience. Thank you for your honesty.
You’re a fantastic role model, Tim. Thank you for being such a rarity (especially in this platform)!
Integrity always pays off in the long run.
This video shows your audience what type of person you are. Thank you for being a man of integrity. 😊
Your character shines through sir. Top man. It’s why we are here.
Thank you. 👏👍👏
Oh how I can relate. I had all new tires and tire sensors put on my vehicle. The place that did my tires, did something wrong, and when I left my car bounced all over the highway. I had to pull over to keep from having a wreck. When I drove back they tried to sell me new lug nuts!!!! before putting the tires on the right way, like they should have done to begin with and torque the existing lug nuts which are perfectly fine! HA!!!!!! Thanks for your honesty.
This video really showed what a honest moral guy of integrity you are. This just goes to show you are a great honest and kind person. And to offer to personally refund that viewer....not too many others would do this. This again, just shows how real and down to earth you are... I love watching youtube but some of the "youtubers" who do videos on here...sometimes I feel like they are a bit over-the-top and not being their true selves....And you...are just being you. I appreciate that. Thank yoi for taking the time to do a video like this.
Thank you for your honesty.
Thank you for being a person of integrity, kudos to you! ❤️
Thank you! I hope you have a great trip.
Thank you for your honesty
You’re a man of integrity.
Have her call her credit card company. They should refund her she needs to file a dispute. Then she should be refunded. You can call your credit card company as well since you trashed yours and file a dispute for their bad customer service. Give your card company a call
Your honesty, could not be more appreciated!
Well done Tim, on all counts! Safe travels & enjoy Scotland! xo 😘
My iPhone 14 Pro Max occasionally gets pretty warm with the magnetic charger that actually came with it. I have assumed that’s just part of the way it works. I am not worried about it.
Wow…thank you for your honesty and sincerity.
You are such a good man . Wish more were like you. The world would be a much better place.
🥰
Integrity and direct honesty. Nice to see it on TH-cam 👌👍💜🇬🇧
❤
I admire your honesty and integrity. You are so kind as to offer a reimbursement to the commenter. We need exemplary people like you. You didn’t intentionally try to deceive us. God bless you Tim. ❤
❤
You are a good example to others.😊
Glad to know that there are still some great folks out there that care about us! Thank you for your honesty and transparency. I wish there were more like you.
I enjoy you and your channel. It is nice to have these sorts of honest videos. Keep up the great work!
I knew it. I knew while I watched that you were going to offer to pay that viewer the money they lost. And sure enough. That you would do that tells us volumes about you.....& it's all good. A man of integrity. Too bad the company doesn't have integrity.
Me too Pat! Just knew that was coming.... Says a lot doesn't it about our Tim. 🥰
@@MrsTigerbalm 👍😊
This video is a good example for people these days. No one admits their mistakes nor apologizes for their mistakes this day and time. And although you explain in great detail what the problem was, it was not your fault at all. It is the company who needs to admit their mistake and make it right and apologize. Thank you for your videos. You have great video content. Keep them coming. Have a great trip in Scotland. God bless you and safe travels. 🙏🏻♥️
🤗
I respect your integrity.
Thank you for honesty 💐
👍
I am so impressed with how you handled this situation. You are an honest upstanding individual! Unfortunately Tim, many businesses today are clueless when it comes to customer service. It can be frustrating at times especially if you are a senior person. Thank you for making this right for your viewers!
😊😊
Hi Tim, I also bought one, and had no issues at all. From the uk.
Thanks so much for sharing! Wish there were more people in the world like you! 😊❤😘
Thanks for your humility and kindness!😇😇
Thank you Tim for posting this !
I’m so impressed with your honesty!
❤ Respect!
Thank you for the update. We have to consider all products carefully these days and read the fine print. You, too were spared by this person's overheating phone. It could have happened to you
in Scotland. These days our guardian angels are working overtime. Glad you both shared this information and saved a lot of us.😮😮
Live and learn is my motto. Nice of you to apologize and reach out to the viewer. But I will say as a word of caution to all viewers that the best practice (in my opinion) is to order one product and test it out before investing too much money into several before knowing if it's really good or not. Also, read the return policy before ordering/buying something.
Good advice!
Don't be worried or upset by this Tim. You have done your best - there is nothing more you can do. I've just read some of the comments. I agree you are a man of integrity. Thank you.
I think you explained in that video that the product worked well for you. You were sharing your experience. That being said I think it is very commendable of you to apologize and remove the video. I feel bad that you are feeling bad about the whole thing. You are a man with great integrity.
I concur with what others are saying, but, I don't know, ANY tech recommendation should be taken with a grain of salt, especially realizing the variables of ultra-sensitive tech components. I do understand companies can go flakey in an instant - hard to fully monitor everything. But, again Tim - thanks for the transparency.
No need to apologise, your opinion is always honest.
Sorry this happened to one of your subscribers and applaud you for addressing it as you have. Integrity is so rare today. The company who advertised their product with you could learn a lot from you. Alas, we know they won’t.
💯
Whilst I totally agree that you are obviously honest , have great integrity and are on the good side of character , you really shouldn’t be so hard on yourself . The person who this affected had to right to mention it , of course but you haven’t killed anyone . If you had purchased this item in a shop and you had recommended it to a friend , would you have done the same thing ? And offered them to pay for it ? I’m not sure you would, and you shouldn’t either . As individuals , it still up to us to do our own homework , even if it has been recommended.
You are good , the company are bad and it’s them who should be making the apology to you both . Be kind to yourself ❤
Thank you for being a good man ❤