How to Talk to Difficult People 😤

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Why is talking to some people so easy, while with others it seems like an impossible mission?
In our quest to better understand human behavior, we came across a fascinating book called "The Man Who Was Surrounded by Idiots, How to Understand Those We Can't Understand" by Thomas Erikson.
I really enjoyed this book and I'm sure you will too by watching this video.
#surroundedbyidiots #difficultpeople #selfhelp #personaldevelopment