How to carry a tray with drinks. Waiter training. Restaurant training video! How to be a good waiter
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- เผยแพร่เมื่อ 30 ก.ย. 2024
- How to Carry a Tray with Drinks is a restaurant training video! For waiter training purposes we will show the three ways waiters carry a tray with drinks! If you are going to work as a waiter or waitress the first thing you should learn is to carry a tray and serve drinks from a tray!
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Hey guys, the online
class at www.thewaitersacademy.com
is a complete F&B Service training course for waiters/waitresses and it is
absolutely FREE! You have all the theory, videos and tests necessary to learn
everything about our industry and how to be a good waiter/waitress! Visit the
site and start learning! Best of luck!
God bless you sir, you have my respect, a big big respect.
I couldn’t enter for the course!
Tell me username is incorrectly
Can you please help me!
@@lorenarodriguez4277 Hi Lorena, how can I help you?
The hardest part for me is transferring the drinks from the tray on to the table, I always feel like when I take a drink off, the shift of weight will cause it to topple over
It takes time to get the confidence, Oran! You can watch the video about carrying a tray with drinks and I explain there how to arrange the drinks so you have better balance! But give yourself time and you will master that! Best of luck!
I've spilled red wine by that same fear, it all starts with being confident. Its okay to make a mistake
@@janniahollivierre2294 true!
IFY! sooooooo haiyst! HUHU!
Lol one of my friend actually practices at home with water bottles!
This one video has trained me more than my workplace has ever done.
:) Ryan, unfortunately in our business there is no time and money to train new employees and that makes the job much harder! I hope i help a bit!
Same as me 😍😍😍
Same here
Wish I saw this video before spilling 8 pints over a customer once.
Ooof
😆 well she will definitely remember her party
@Lobo Lex true :)
😂😂😂
I just wanted you to know that I have watched all your videos and today I got the job I wanted. Thank you 😊
I am happy for you Maria! Best of luck and stay in touch more videos are coming!
I'm not even a waiter...im a writer whos gone down a massive rabbit hole and need this video to get the details right about how a fake waiter should try and fail carry a tray of drinks. thanks for making this my dude
Interesting :)
That's awesome honestly!
Love this haha
Can you let us know the name of your book once it’s done!😄
Good video, I like your confidence…I have a heavy accent too, and sometimes I feel intimidated to talk in public because that, we need be proud we speak more than one language...
Thanks GM! No intimidation because of the accent or because we don't speak perfect! You said it right: be proud that you have put the effort and learned the language and just do a great job! The guests know how to appreciate that!
Been in hospitality for 16 years well before TH-cam! I had to learn the hard way and make mistakes and practice. This is a fantastic instructional video wish this was around when I started!
The Kush Puppie, thank you very much for that! This is exactly why I started this channel!
Great video. Many places don't train their staff properly. Basics must be secured first. Keep up the good work.
Thanks, Saccharomyces!
HI guys, this video was made in the middle of the Saturday craziness and you won't be able to learn much from the filleting the fish but it is still something to see and learn. We will post more videos about filleting different fishes and carving meat.
Hii
Helo please give me a chance to wrkawith your company..
@@jindalmarak2088 hello :)
@@roelganapin7074 I don't have a company! If you are waiter you should not have a problem finding a job!
I love this guy, your personality is very friendly, very good waiter tips, dont ever let people say u advicing is wrong.
Wow I have missed such a nice comment somehow :) Thanks Juan, I am really grateful!
Yesterday was my first day, and i carried the tray with my fingers from the first shot,and guess what happened...
1 girl from Nederland got totally wet😂😂
Being prepared pays off, O Conner! Even in this aspect of the job :)
hahaha
I dropped a pint of beer on someone and it got them and their phone wet😖
I remember when one dude took a beer from my tray that i was balancing on one hand and he got 5 more 🤣
Hello, I just want to thank you for making videos like this. It really helps and makes me a little less worried about the job I'm about to start in January as I feel more prepared thanks to you ☺
But I'm 16 and I'm still a little bit concerned about how will people act to such a young waitress and if they'll be rude or not :(
Don't worry! People in general are nice but off course you will encounter some rude people as well! Just brush it off your shoulders and move on! I hope you do some practice as well and the best thing is to join the free online class at the www.thewaitersacademy.com and learn as much as you can about the job! Then everyone will love you, because no one will expect a 16 years old girl to know and do all those things :)
Best of luck!
Thank you for showing a server picking up stemware the correct way and that it's ok to use your otjer hand to help balance a heavy drink tray.
You are welcome Stacy Thomas! In our stressful job it is very important for all to understand that mistakes happen and they will continue to happen, we should put health and safety first!
yes it is ok to help yourself with the right hand while you are carrying a heavy load of drinks or plates! Good luck!
Hello Mr. Ned, I am a waiter with 8 years of experience. I have a problem from the first week of work I entered the work without any training or experience. A supervisor asked me to serve juices for a meeting of people of managers. I had to present in the beverage tray and put the first cup, then the second, then I lost balance and all the remaining cups fell off and spilled juice on my clothes. It was a very embarrassing situation, and from that day until now, I am afraid of this method.
Hi Khalid, I would say if you have made it 8 years in the business carrying trays the way you feel comfortable, you are doing great! You have no problem! Still, if you feel like something is missing and you want to improve, get on it and start trying! First take a tray home and practice. then make yourself a promise that every day at least once you will carry the tray the proper way and serve the drinks with one hand! Once a day for the first week! If after this first week, you have no accedents you go for two times a day the second week and so on!
You will probably still make a mistake and drop a tray! I still do it once in a while!
No big deal! We are only humans and we make mistakes!
The trick is to keep your mind and your senses on the hand that carries the tray, while you are putting the glass on the table with your right hand! Your eyes are enough control over the right hand! Keep you mind on the left hand and this way you will succeed to keep your balance!
Good luck, my man!
@@TheWaitersAcademy hello Mr Ned. I just started waitress job at spur and I don't have experience. I'm struggling studding menu
@@leonyatsunga2525 congrats on the job and best of luck! Hang in there! It is a struggle at the beginning but you will make it and it will get easier!
www.amazon.com/shop/thewaitersacademy
I’m excited to present my own Amazon store page! Please DO NOT!!! buy anything you don’t really need! Still, you can support my work by clicking on this link and buy some necessary stuff you are going to buy anyway! I am thankful for that and I promise that the channel will continue to educate and entertain for free for years to come! Thanks and God bless!
Agree with other comments that say unloading is trickier. I tend to unload so that the weight remains evenly distributed and adjust slightly as I unload. But it always feels little bit of a gamble
Unloading is much trickier than loading! True! With time and practice everything gets much easier! I hope you are feeling way better now serving drinks!
I tried this spilled it all Over a coustomer
It happens. Keep trying. You will get better.
Sir I am from Nepal , a south asian country between India and China. I am working as a waiter in a hotel ( lodge). Your videos are really helping in my job.
Much respect.💙
Thanks a lot, Rohan! I know where Nepal is :) , there are a lot of waiters from Nepal on the channel! Good luck with the job! How high in the mountains are you? I am working at 1680m high!
No sir My home and workplace lies in the lowland region. 😊
Damn dude! You are amazing! I spilled coffe twice on my first day of work and really lost the confidence. But i feel like i learned alot from this video and the confidence is slowly coming back! Thank you very much!
Mihailo, we all make mistakes even after many years of experience! This is nothing! I know your guest probably got burned :) and it was a terrible feeling for you but you are first day at work! Shit happen! Completely forget about it and move on! YOu will keep making mistakes, try not to make the same mistake over and over again! Learn, practice and work hard! The future is bright!
Don't forget to sign up on the Waiters Network and find your next job there! I need the support!
@@TheWaitersAcademy Yes, thank you!
@@TheWaitersAcademy I will sign up!
Thank you so much sir..I am going to work in hotel... first day what will happen don't know..will I able to handle the tray and other things or not.. confused...
We have all started here Sandeep Layek, keep your head up and do your best. Don't give up and it will get better with every other day. Good luck!
Thanku so much sir I will apply job for waiter l get knowledge
3:30
Omg, this is me last night at the restaurant 🤦♀️ being a waiter is my first job ever, hope i can do it better after watch this :)
Hi Bella! Of course you are going to do it better with time! Keep learning and keep working hard! Good things will happen! Best of luck!
@@TheWaitersAcademy Omg thank u so much for replied my comment
@@bellawindya2199 You are very welcome! Best of luck!
This was me yesterday... I wish I had found this channel sooner,, 😥
@@princesscorner2196 no worries! Yesterday was for yesterday! You can learn and improve really quick now with the videos and the training on the website! Good luck and keep your head up!
thank you for upload like these videos because I am learning more from you sir!
Dipen Gautam, you are welcome! Thanks for being here!
I always have struggle carrying the tray with fingers because i always feel paranoid the drinks will spill out, thank you so much for the tips! I wish i watched this video befored i spilled 2 cups of beer and bottle of applefruit over my customer's head :(
No worries, Ryan, we all have done something similar. If you feel more comfortable carrying the tray with your palm, just keep doing it. The fingers give you more flexability but it is not mandatory!
Good luck!
On one of my first days as a waiter when I was 15 I put the tray with the drinks on the table. 1/3 of the tray was over the edge. So I stupidly took the drinks from the inside of the tray out first and cause the drinks to spill all over a chair. Thank god it was empty but it was pretty embarassing lol
I bet you have learned from that :)
Hi friend! Love this video. I'm still in the middle of my server training for my restaurant and the tray has been haunting me since my first day. Dropped a drink on my first night (on me though, not the guest) and have been nervous ever since. I will definitely try this out on my next day and hopefully things go much better!
Practice at home, Issac! It gets better with time and practice!
Every time I am carrying a try with drinks its shaking what should I do..but I lnow how carry atray
Rajip, it takes practice. I have seen people mastering the tray in 3 days and other in 3 months. It is a matter of balance but everyone at the end gets it going. So practice at home and you will be okay.
Nice video man,I'm starting in 2 days and i will learn everything from your videos
Thanks The Star, good luck with the new job. If you have question dont hesitate to ask.
Omgod, the way you imitated new waiters with no experience is exactly what I used to do!! like exactly!! haha
SAME it’s so embarrassing
Same
It's fine! We all started like that! The thing is to learn and get better faster! This is the goal here! I bet none of you is carrying the tray this way anymore!
How to avoid tendonitis in the wrist when holding the tray?
Sorry. I don't knnow
Thank you so much lol! The last thing I want to do is accidentally have everything tip over and make a scene in the FOH.
Well it might still happen but it happens to all of us at some point. Just appologize and move on
Possible know the ways of serving food and desserts and steal safety and haijin
There are videos on all those topics on the channel.
Just started my first serving job at the casino needless to say there is not room at a slot machine to set the tray down. Thank you for the tips!
Hahaha, true! Congrats on the new job and best of luck! It is a good job, I hope you love it!
"The funny way" is actually what it'd recommend for the end of a big events - with hundreds of people (when at least half the people left - and there's still hundreds of glasses to be cleared after them). You can move faster & carry more - while still stable about it. The cleaning laddies - won't give a f'ck about the way you carry the glasses. Serving tho, sure - you can be as fancy about it as u like.
Thank you so much for ur video. I live in London, UK should I still carry the tray in my left hand or should I carry the tray in my right hand?
You are welcome Oliver! We carry the drink tray in right hand with no exceptions! The food tray with plates you should carry with your strong hand but ultimately with the hand you feel more comfortable! I carry it with right hand! Some use left! In the books for example is written differently! In Austria they teach you left hand! In USA is with right hand!
If you carry food platter, you have to use your left hand so you can serve the items with your right hand from the left side of the guests!
I hope that was helpful! Best of luck!
Am a beginner but the problem is naturally my hand shakes
So am scared the drinks will pour...I don't know what to do
This teacher is great teacher
I'm planning to join waitress job I like your videos ❤
You’re awesome!! Thanks for sharing your great advice 😄👍🏼
Thanks Yung, I really appreciate your kind words!
I'm watching this because I've just accidentally spilt a coffee all over the floor, and as i went to set the tray down accidentally spilled another coffee, all on my first day.
Welcome to the group! The fact that you are here watching and trying to learn and get better is telling me that you are going to make it in this business! Great job! Keep working hard and keep learning from your mistakes...there will be plenty :) :) :)
Best of luck!
This is my nightmare as a waiter. I usually choose the safest way which is clearly not a professional way to carry a tray and hand drinks to the guests. One time I tried the correct way and Gosh, I forgot and topple the tray.
Practice at home! You will get better.
Thank you for taking the time to make this videos. I appreciate it.
Thank you so much! My work place never thought me anything at all
You are welcome Janine! I know how it is and this is why I started this channel! Good luck!
great sir , thank you
Sir thank you for the video but I wish to ask if it’s possible to carry few then come back to carry the rest?
It is not really possible! By the time you carry the first drinks, the other will go flat! Imagine you have six draft beers and you want to carry first three and then the other three....what will happen with the foam and all. But if you don't feel safe or the tray will be too heavy, you should do exactly that! Until you learn how to carry loaded tray! Good luck!
Thanks u r a good teacher also ...
Bro is the most European dude imaginable
Respected sir ;
Thank you sir for uploading the all things of F&B Service,
I'm working as a F&B service guest associate.
All of yours videos is fantastic,Knowledgeable,& motivated.
I'm really good listener of your's videos.
.........Thanking you in anticipation.
MD IRFAN.
Thanks for the kind words Irfan Purkait! Those comments motivate me to keep doing new videos! I really appreciate it!
Your most welcome "SIR".
Thanks Boss I've learned a lot 😊
Its very scary, cuz what if you tip it over, or out of balance, 😳
YOu will appologize and you will keep running! We all have tipped a tray at one point as waiters! Don't worry!
Can I carry exactly the way you do with your right hand in a fine dining environment? Serve the guest from the left?
The drink tray should be carried with the laft hand and the drinks should be served with the right hand from the right side of the guest! This is the protocol!
I might have to carry it the funny way for my first day 😭😭
YOu are allowed....for the first three days! 😜 Then you have to be a pro! Good luck!
Thank you,can I be one of your students?and how will i go about it
Sure man! You can! send me an email here: office@thewaitersacademy.com
Good one!
:)
My hands are too tiny for this I have the same hand size as a 10 year old girl is that a problem, will I be able to carry a tray??????
Hi G, having really small hands makes everything harder in our job but it doesn't mean you won't be able to work as efficiently as anyone else. It will just be harder for you to carry three plates in one hand or bus tables at once. Carrying tray is all about balance. That won't be such a big problem although having large hands helps keep the balance.
The bottom line is that I am workinh with a lot of trainees from Asia for example and they are really tiny as well but they all learn how to perform all the service procedures well.
If they can, you can too.
Start practicing and do some exercise for strengthening you hand grip.
@@TheWaitersAcademy thank you so much for taking your time to answer me, I have a job interview today for a waiter after 110 days of searching for a job, so this gave me a confidence boost
@@G123-t1g Good luck with the interview! Maybe it is too late but check this out if you still have time
www.thewaitersacademy.com/2019/07/job-interview-questions/
Yeah I'm the funny one
thanks a lot, Sir
Thank you so much sir
You are very welcome Mamamia :)
I’m a new server, I’ve never carried trays before this job and a couple days ago I had to carry about 8 drinks on a tray, I knew I couldn’t do it but they kept telling me to try. When I pulled the jack out trying to put the tray down all the drinks just ripped over to one side, I was so embarrassed, traumatized now I don’t even wanna carry it at all. Plus the feta safe triple size the small ones 😪
Thank you! I learn a lot from you.
Thanks a lot, Marie! All the best!
Depends on a bar tray how you will handle.. and its quantity of the items that you will served...
great video...im of course way late to the party lol...i use a square tray to serve drinks...this allows me to balance the weight of the tray on my forearm while using my hand to grip the edge for more security and i use the other hand to place the drinks on the table or slot machine ...love your videos
Thanks a lot! I guess you are a cocktail waitress if you serve people at slot machines :) Best of luck!
@@TheWaitersAcademy yup...want to start serving food at a fine dining place since im getting older just dont know where to start with the training...frustrating in vegas sometimes anyway..great videos i will continue watching!
I just wanna say thankyou !!! This made me feel so much better about upcoming job 🙌🏼💪🏼
It’s a very easy for me to carry a tray with drinking bottle, empty glasses & also full of drink glasses.
Thank you so much! I love and agree with your method of handling a tray.
The pub I work in has tiny trays so there's no space to hold and it's hard to balance plus they load the trays then put the tickets on so we can't load our own, now I know why it's so difficult...
Thanks from Jamaica 🇯🇲 ❤ love it fun n informative
Cool tips and thank you, but first next time you're filming don't seat and put your ass on a table, that just doesn't look right in any way...
Which hand is legall for the Cary the tray right or left ?
The drink tray we carry with left hand and we serve with the right from the right side of the guest! The food tray you should carry with your stronger hand, then place the food tray on the tray jack and serve your guest:
- Europe : with the right hand from the right side of the guest
- USA : with the left hand from the left side of the guests
Then we also have large food platters that we carry with our left hand and we serve using fork and spoon into the plate of the guests with our right hand from the LEFT SIDE of the guest!
Pretty much that covers all the angles of tray carrying!
Yesterday I just sprilled a glass Orange juice 😞
No worries. It happened to all of us. You will get better. Forger about it already
Thanks I will try my best
I feel sceard to take heavy things front of coustmer
Right? LOL
It is normal when you are new to the job! Give yourself time and practice! You will get better and more confident!
Same for you, Chaima! It is normal when you are new to the job! Give yourself time and practice! You will get better and more confident!
cool
:)
What size of a tray would you recommend to me to practice with at home? 😅😊
Do you rwcommend the strongest őr the weaker hand to put under the tray
🔥 🔥 wow wonderful
Thank you, Eric!
Lmao 3:33 is definitely me right now. I’m trying I’m trying. Such a shame now that I see you demonstrating this
It's all good! It is just a matter of time and practice!
😎😎😎
:)
Thank u❤
when you lied about your bartending skills
WHAT A WASTE OF SALT!
hahaha, Saamohod, there is a lot of waste in the restaurants. I have never thought about the salt though :)
I have been working as a waitress for about two years and I can't still get the tray that way so I have to leave it on the table and serve. I practiced and all that stuff but I still don't have the right balance I can do it just if I have a small amount of drinks in it. And yeah I want to learn but it's seems just to difficult and sometimes it's an embarrassing thing. I don't know if it's the tray or not but every time I carry it in the way that you do it seems like my drinks are slipping off.... Any tips??
U are a genius I like ur style wish 2 be like DAT in no time
Thank you, Queen Esther! It doesn't happen just like that, but no doubt you can be even better with time and experience :)
Nice
Prabashu Rabha, thanks a lot!
Very helpful for f&b service guys
Thanks Ankush!
je vraiment. je ne sais pas pourquoi . votre chaîne c'est bien pourquoi. J'ai étudié le serveur, je n'ai pas de développement dans ce domaine. Je viens du Panama. il y a beaucoup d'occasions europe je ne suis pas le vieil homme. j'ai étudié mon école ma formation. j'espère sauver ma vie
I am a trainee as hotel specialist and currently in restaurant department, there is basically no training, you just watch and they say can you please bring 10 wines to that one table? And I am like how? I have never done it in my life, deep inside I know I can't do it. Being confident doesn't work when you "DON'T KNOW HOW" to do it. Like in this video it has to he explained and then carry 3 to 4 glasses at the beginning then add more and more as you find the balance and get confident. I have bought a tray and 10 wine glasses and couple of big beer glasses and I am practicing by myself at home watching such videos. Thanks for the video 👍
Confidence comes from knowledge and experience! You are doing the right thing! Best of luck!
I'm watching this because I got told off by someone, who doesn't even know how to serve, that holding a tray with the fingertips wasn't right....even tho I have been working in this industry for a veery long time.....
Well, no surprise! You will meet all kind of crazy people in our industry!
My fingers aren’t strong enough to hold it like that. And my nails are always in the way. But i do the “simple way”. Works for me! It looks cool on the fingers. But i just can’t. It hurts!
You don't have to! Do it the way you feel most comfortable!
What's the point of this dish??
Javier, it is just a fancy way to serve fish and charge 72 euro for it. I should say though that it come out of the salt very testy.
Thanks you video my friend, greetings from Lima - Perú, God bless you.
Wow! First time someone from Lima is talking to me on the channel! Thanks a lot and best of luck!
Sir i always juice glasses falling from tray i so stress tht.😕 one time is fall on one family they have a shower of juice..and the farher of family he angry he said he nevr back resturant as he said he and his two dauhters and his wife never back coz maybe they afraid shower by fruit juice😊
😄 what can you do, Chamila, we all make mistakes. Don't fill the tray too much, Carry it very slowly, Be careful. Practice at home! You will get better! Forget about this family! Stuff happens!
❤❤❤❤❤❤❤
I love your videos😂
Thanks a lot
This is so helpful 😢im starting my first job at 5 star restuarant and im terrified especially of using a tray my first attempt of using it a my former job i dropped everything that was on the tray after that i never attempted to so im so grateful for this video
Best of luck
I am still to use a funny way to serve😊
Honestly carrying drinks on a tray is my worst nightmare i shake uncontrollably and i feel like the world is watching me
Keep practicing! You will improve in a few weeks!
really helpful, thanks a lot🥰🥰🥰
You're welcome 😊
carrying the tray with the fingers is a bit painful,i have short fingers so i carry the tray with 90 degree with the help of my hand
You do the right thing! No need to use your fingers if you feel discomfort! Safety first!
Tignanello with fish in salt crust. ok i've see all.
If I’m skinny and petite size with my small hand is it possible to carry?
Yes! I worked with any kind of sizes and weight people! You will learn it and you will be fine!