Should you order from Suruga-ya.com? Review and box opening

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  • เผยแพร่เมื่อ 23 ก.ค. 2024
  • Surugaya is one of Japan's largest retailers of retro video games. They've beefed up their web presence and offer the biggest selection of Japanese video games on the internet. But are they a good website? What can you expect when you order? Watch this video for a guide on ordering from suruga-ya.com
    / jcontra
    / jcontra
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ความคิดเห็น • 67

  • @shinmegamitalks
    @shinmegamitalks 2 ปีที่แล้ว +9

    Nice imports, it's always a good feeling to get your Suruga-ya shipment in after the shipping fee.

  • @Transientimage
    @Transientimage 2 ปีที่แล้ว +3

    Great my video my dude. Its good to see you back om the grind. Hope you had a good thanksgiving with the fam

  • @katharinem6049
    @katharinem6049 ปีที่แล้ว +6

    My biggest complaint with Suruga-ya is that the box was too big for what I ordered, and too much plastic wrap. I ordered a few photos and a photo album and the photos were wrapped in plastic together, the album wrapped in plastic, and then all the items wrapped in plastic and glued to the bottom of the box (like the games in this video). It seems a bit ridiculous and wasteful, especially in this day and age when we are aware of how much excess plastic there is in the world. But I am glad that all the items were in stock and came together.

  • @crazyoldschool6342
    @crazyoldschool6342 2 ปีที่แล้ว +4

    This was very informative. Thanks.

  • @LeSparkleChild
    @LeSparkleChild ปีที่แล้ว +8

    I found a PreCure binder and some keychains on here, along with some Hetalia keychains and other merchandise that was difficult to find!
    I’ve heard people say the English website doesn’t have that much but it has all the things I was looking for!
    I bought some Go Princess PreCure keychains and hopefully they arrive in one piece!

    • @SisPros
      @SisPros ปีที่แล้ว +1

      una pregunta, cuanto tiempo tardó en llegar? tuviste que dar datos a Aduanas para este envío?

    • @LeSparkleChild
      @LeSparkleChild ปีที่แล้ว

      @@SisPros Tardó entre dos y tres semanas en llegar. Y lo siento, pero no sé a qué te refieres con aduanas.

    • @LeSparkleChild
      @LeSparkleChild ปีที่แล้ว

      ¡El tiempo de envío también depende de dónde vivas!

  • @crazyoldschool6342
    @crazyoldschool6342 2 ปีที่แล้ว +7

    How do you know what you're getting if you can't see any pictures or descriptions of what you're looking at?

  • @DaveCoakley
    @DaveCoakley 2 ปีที่แล้ว +2

    I want a PC Engine and a Japanese Megadrive. Thinking of trying Surugaya

  • @RetroMoments
    @RetroMoments 2 ปีที่แล้ว +6

    Nice, J! I've been thinking about ordering a Neo Geo AES game from Suruga-Ya actually.

  • @the16bitretro23
    @the16bitretro23 ปีที่แล้ว +1

    Hey so I want to put my debit card in suruga ya but how can I do be able to add to the card information

  • @oyametalicusII
    @oyametalicusII ปีที่แล้ว

    Good day, jcontra.
    I just want to ask how you could link your bank account info on the settings?

  • @raisumi7105
    @raisumi7105 ปีที่แล้ว +5

    I’m looking at this video right after buying an item from them. I order Tuesday and my item was shipped today. I even got the email. They have the option of ems 4:36 shipping now. Now just waiting. Trying this place after I used zenmark the first time so I want to see how this one goes.

    • @Forte413
      @Forte413 ปีที่แล้ว

      Did you ever get your order?

    • @seochae8562
      @seochae8562 ปีที่แล้ว +1

      How much was the shipping for EMS? I wanted to buy the zenitsu outfit for the nendoroid doll on there because it was the cheapest place($20) .

  • @austingomez9630
    @austingomez9630 9 หลายเดือนก่อน

    Your video gave me the confidence to try it out thanks

    • @banyxo
      @banyxo 8 หลายเดือนก่อน +1

      update? i’m ordering from there for the first time

  • @xman2k2
    @xman2k2 2 ปีที่แล้ว +6

    Was it $35 shipping to US or are you in another country?

  • @supattokrongkaew2108
    @supattokrongkaew2108 2 ปีที่แล้ว

    Does Suruga-ya got only box of this size?

  • @Chibiko
    @Chibiko 2 ปีที่แล้ว +6

    $35 isn't bad. I'm still iffy and slowly going hard pass ssince they want to charge me highway robbery shipping of ¥16,224 for 3 small items (2 acrylic charms & a mini Shikishi board) of ¥2,950.

  • @willsanders6765
    @willsanders6765 ปีที่แล้ว +1

    does the website list condition? Im interested in some games only if they are complete but I dont see anywhere that is says.

    • @LeSparkleChild
      @LeSparkleChild ปีที่แล้ว

      It lists the condition next to the listed price in yen

  • @WyattGoulet
    @WyattGoulet ปีที่แล้ว

    Do you use your debit card for this?

  • @toughspringrolls
    @toughspringrolls 5 หลายเดือนก่อน

    Anyone here ordered a gundam model kit from them? How was it?

  • @katrinacox7499
    @katrinacox7499 2 ปีที่แล้ว +4

    How much do you think shipping will be for like 5 small trading cards??

    • @LeSparkleChild
      @LeSparkleChild ปีที่แล้ว +3

      This may not be of help but when I ordered two things it was about $20 and $35 shipping. I tried ordering a few more things but shipping came out to $90, so I assume how much you order. You have to make an account to see shipping so yeah

    • @katrinacox7499
      @katrinacox7499 ปีที่แล้ว

      @@LeSparkleChild lolyhanks and I did my first haul from them like a month ago and now they take EMS so it's not as bad they take EMS and dhl shipping in total was like 30 sum only because I got a lot of stuff

    • @katrinacox7499
      @katrinacox7499 ปีที่แล้ว

      @@LeSparkleChild thanks*

  • @Hummingmint992
    @Hummingmint992 ปีที่แล้ว +3

    One thing you Im surprised you didnt at all talk about in this video is the tracking. Is there at all a way to track your order?? I ordered directly from surugaya's english site , using my credit card just like you, and it says my three orders were shipped, but i cant find a way to track the progress.

    • @karlaalexa211
      @karlaalexa211 ปีที่แล้ว

      Did you find out?

    • @Hummingmint992
      @Hummingmint992 ปีที่แล้ว +1

      @@karlaalexa211 After having to download an app, Line, to communicate with them, yes. The service was thankfully very good and they replied quickly. They sent me the website on which I should track my parcels

    • @longlivepeatmos
      @longlivepeatmos ปีที่แล้ว +1

      @@Hummingmint992 what is the website you track on?

    • @Hummingmint992
      @Hummingmint992 ปีที่แล้ว +3

      @@longlivepeatmos Well after they gave me the tracking number I used Japan Post. Then once it reached the United States I used USPS

    • @longlivepeatmos
      @longlivepeatmos ปีที่แล้ว +1

      @@Hummingmint992 oh i see, how did u contact them?

  • @StarsOfDarkNebula
    @StarsOfDarkNebula 2 ปีที่แล้ว +1

    Did you have to use a proxy service or were you able to just use your card?

    • @jcontra
      @jcontra  2 ปีที่แล้ว +3

      I used my credit card on the .com site (the .jp site is entirely different)

  • @emocat8770
    @emocat8770 2 ปีที่แล้ว +2

    i just bought from this place and put in the info just as usual I'm really worried will it still reach me?? someone told me it won't 💔 I live in the states

    • @laya6619
      @laya6619 2 ปีที่แล้ว +1

      Did you get it? Please tell us

    • @emocat8770
      @emocat8770 2 ปีที่แล้ว

      @@laya6619 it arrived within a week!! before I'm guessing u had to use a proxy but now it's able!

    • @laya6619
      @laya6619 2 ปีที่แล้ว

      @@emocat8770 i live in the middle east but idunno how to order like do i still need a proxy? Or i just can without it

    • @emocat8770
      @emocat8770 2 ปีที่แล้ว +1

      ​@@laya6619 i did it without a proxy and everything arrived in a sturdy box i copyed and pasted their list here- Q.Which regions do you currently ship to?
      A.East Asia (except for Mongolia and North Korea), Singapore, Thailand, Vietnam, Monaco, New Zealand, Switzerland, Indonesia, Turkey, The United States of America, Canada, the United Arab Emirates, Israel, France, Italy, United Kingdom, Spain, Ireland, Netherlands, Cyprus, Greece, Belgium and Malta and Saudi Arabia.

    • @laya6619
      @laya6619 2 ปีที่แล้ว

      @@emocat8770 aaaa I DONT GET IT i needa specific explanation T-T

  • @meloyuchan
    @meloyuchan 2 ปีที่แล้ว +1

    do they ship to us??

  • @noahboat580
    @noahboat580 2 ปีที่แล้ว +6

    Cant hear what youre saying with this music. Wish Hard Off did the same, i would like to get some japanese games for cheap

  • @alimitlive9890
    @alimitlive9890 2 ปีที่แล้ว +8

    Isnt it weird they are cheap?
    I want to buy from them but I am worry that its a scam, I found items that they are VERY cheap.

    • @katrinacox7499
      @katrinacox7499 2 ปีที่แล้ว +5

      I was thinking the same think because they have some kpop stuff I want but lowkey it reminds my mercari japan their prices be low like that 2 its shipping that really adds up

    • @FalconPUNCHXXX
      @FalconPUNCHXXX 2 ปีที่แล้ว +2

      That's me. I saw one game that's half worth a price. I almost immediately want to buy it. I read carefully till I look at the bottom with the subtotal and fee that's higher amount than the item which find it very suspicious.

    • @James-yz4cc
      @James-yz4cc ปีที่แล้ว

      @@FalconPUNCHXXX I dont know what you are talking about. It doesnt sound very accurate.

    • @FalconPUNCHXXX
      @FalconPUNCHXXX ปีที่แล้ว

      @@James-yz4cc I was attempting to buy a game that cost $25. However, they claim that I should when I add an item to my basket and am about to make a transaction and a subtotal appears at the bottom of my item with my actual price. And that cost $75, which I didn't understand. I therefore let it be.

    • @williamramsey9140
      @williamramsey9140 ปีที่แล้ว +2

      @@FalconPUNCHXXX Are you talking about the "¥500/$3.75 shipping discount on orders over ¥1000/$74.95" box at the basket and checkout pages? Because I'm pretty sure that's not the actual subtotal.
      EDIT: Yeah, it shows the actual total once you've confirmed your address and payment information. Hope this helps.

  • @Retroman8077
    @Retroman8077 5 หลายเดือนก่อน

    Dear amex, for some reason my card was used in overseas......

  • @Cannibal78
    @Cannibal78 2 ปีที่แล้ว +2

    Music on video, cover your voice. It's very difficult to listen what you say

  • @Kasztan_
    @Kasztan_ 6 หลายเดือนก่อน +2

    Scam? This is questions