I have a Dixie-Narco model "E". I am new to the vending business and my machine is having issues rotating cradles in some columns. I will try using the advice you gave in your other video in "Diag" mode. Thank you for taking time out sharing this helpful info.
This is the best and I mean the best channel for anyone in vending, someone who’s new and wants to be educated on all things vending, including repairs this is it! 👍🏾
I am so grateful for findding your videos. The video quality makes it so much easier to understand along with you explaining it. The camera is still, clear and precise. Thank you so much.
you are the G.O.A.T. I cant tell you how much you have helped me get my business up and running. Question.... are the shims really necessary in the 1st column? I have a DN 501E and the previous owner said the machine worked fine. That was before I watched this video and there are none in my machine. again thank you.
Thank you for the kind words. Yes, the shims in the first column are required for it to vend correctly and consistently. Some products may work without the shims this does not mean that every product will work with out them.
Not sure if you went over this but I have a Dixie narco 501e and we changed the spacer and Cham for cans but don’t know what kind of shim is in there . I know there is no rods. We tried vending cans and was successful on the first try. However the second time we vended two cans.
Thank you for your timely reply regarding Ticket Vending Machines. I have requested the name vending machine for solicitation; I will contact for maintenance advice upon receipt of vending machine description, watch how to Set Timing Cam video. Aedin
Hi Alex, I bought a used 276e and inside I found two rods with springs one is red and one is white. Do these have any purpose in a Dixie narco 276e? Thank you so much for your help.😊
Thanks Alex very helpfull. This might sound silly but can you show how to convert 12 ounce can slots, to be able to vend to the large Monster and Rockstar energy drink cans? Not sure if these machines are designed for this. Sounds like the small Redbull cans do not vend well in these. Super helpful!
@Christopher Sanchez The Dixie Narco E series can vend 16oz cans like Monster and Rockstar. I will certainly add your request to my list. Thank you for watching and Subscribing!
Alex… when you say Red Bull you mean the 8oz cans right? I’m getting this machine next week and it planning on doing 12 oz Red Bulls and 16oz Monsters. That work??? Please advise. Thank you 🙏
this is all good but i think you need to show more problems on the double column motor the right way to install the link arm the right way. also why does it vend 1 then none and then 2 so forth ? is it a bad motor? its set up the right way still doesn't vend right.
Seems like you said everything correctly and what not but nothing you made my machine which is a 501E 13 holes only holds like 2 1/2 cans deep 4 shims on each sides makes it were the tumbler doesn’t load the next set if three which is actually 17 holes basically all the way to the back… this is referring to the number 1,2,3 slots which are all double load slots
Thank you for your videos. I need your help. My Dixi narco 501 is not recognizing my bill validator. It keeps showing new on the display. Could you please shed some light on how to fix this issue?
Do you have a 501e or just a 501? Also does this control board have a single blue service button or two service buttons? I am trying to decipher if you have a S2 or S2D control board in your machine. Lastly what type of bill validator are you using and how is it interfacing. MDB or SERIAL?
How hard is it to take off a vendo 721 front door? I have a very narrow door opening and a low ceiling that prevents me from clam shelling the door upright? If I took the door off I could get it through on its side... Thank you Keep up the good work!
It is not too difficult to remove the door. The top hinge will need to be removed from the cabinet as it resets into the door. Getting to the nuts of the top hinge will prove to be the challenge. If you are going to be moving the machine to a full horizontal state then keep in mind this can damage the cooling deck. Let the machine stand upright once inside for 48 hours (this is speculative and always open for debate). This can and does void the warranty if the machine has one.
Thanks for the great video, but I have several questions b/c I'm having many issues. I'm new to vending and had a "pro" help me setup my DN501e. What is the purpose of the rods? He said I didn't need the rods in my 12oz can columns. When we did test vends, it seemed to be working fine for the most part. But in 2 columns, sometimes it will drop 3 cans, sometimes it will drop 1 can. Is this b/c of the lack of rods? But in the other can columns without rods, it works fine and vends 1 can every test. Second, I'm trying to vend 20oz Gatorade in the wide column. What kind of shim is needed for that? Do you have a link to what I need? I've also got a coin mech that won't give change and I cannot figure out why. I've been fighting this battle for 2 weeks now and I'm very frustrated as this is my first machine. I'd appreciate any help. Thank you.
12oz cans can be vended with out a rod & spring and have about a 90% success rate of not double vending. Dixie Narco recommended using a rod & spring when vending 12oz cans. I have seen vendors not use them in order to save on parts cost. For 20oz Gatorade bottles in the wide column for selection one. You will need x4 plastic bottle shims. x2 on the left and x2 on the right. Timing cam set to hole #3 and back spacer set to hole #15. Does the coin changer's payout solenoids make a clicking sound when try to dispense the change using the coin dump option on the control board? Press mode button. Navigate to C-D. Then press button 1 for .5 payout, button 2 for .10 payout, button 3 for .25 payout.
If the Poland Springs water bottle make a 'crinkling sound' when you squeeze it then this bottle may be too soft. Water bottles tend to get softer as they get colder. This can lead to jamming issues. You can try placing x3 black plastic can shims and x2 black plastic bottle shims on both the left and right and sides to help with these softer water bottle. There is no guarantee that this will be a consistent vend every time.
I'm looking to change from 20 oz to 12 oz can...I will be buying can shims off of Amazon but do I need to purchase a spring as well or would there already be one within the machine already?
Most likely you will need the Rod & Spring along with the 12oz can shims. Best thing to do is to check the machine physically to see if the cradles have a Rod & Spring in them.
You can use can shims as well as the bottle shims. You will need the rod and spring placed into hole B and set your timing cam to either 2 or 3 depending on the bottle diameter.
Not exactly. The concept would be the same on an R series. Though the R series uses different parts than the E series in way of shims. Most R series that I have come across where the shim-less stack models. Only thing needing to be adjusted was the back spacer and the time cam on the motor.
You can do a search for 'Dixie Narco 501E Bottle Shim' and you find several results to purchase from. For 16.9oz bottles in the narrow columns the parts you will need are a 12oz can or bottle shim and a rod & spring. Set the timing cam to either 2 or 3 depending on the diameter of the bottle. Insert the rod and spring into hole B and adjust the back spacer to hole #23. (Video Coming) I hope this helps and thank you for watching.
Do you have four can shims on the left and four on the right? Is the timing cam set to the correct position? If so then it could be the oscillator bushing has worn out causing to much left and right play.
Yes this machine has always been can. It has never been charged from can before. It has the shims but the bushings have a slit all the way through them. Do they supposed to be cut into like that??? Either way I ordered new bushings for this double column motor. But it seems not to have much play in it but it may be enough to cause one can to pass by with another. I thought it may not be stopping like it should. It does it in the same place of the rotation cycle every time.
If the diameter of the 12oz Red Bull can is narrower / smaller then the typical 12oz can. Like Coke for example. Then it will have issues vending in the machine. Here is a video I have that explains this concept ( th-cam.com/video/itXHKfW6beg/w-d-xo.html )
Question! First time I ever bought a drink vending machine. I’m very mechanically inclined. Just need some advice/guidance. Do you have an email address I can shoot some questions to?
Depending on the type of control board that is in your Coke-A-Cola branded machine. I have this video for S2D controllers ( th-cam.com/video/KaqXglxSaXA/w-d-xo.html ) or if it is a single price ( th-cam.com/video/Kv-tDm3iNpM/w-d-xo.html ). Being that your machine is a 368CC that was manufactured for Coke-A-Cola there maybe some different programing steps for this.
I have a Dixie-Narco model "E". I am new to the vending business and my machine is having issues rotating cradles in some columns. I will try using the advice you gave in your other video in "Diag" mode. Thank you for taking time out sharing this helpful info.
This is the best and I mean the best channel for anyone in vending, someone who’s new and wants to be educated on all things vending, including repairs this is it! 👍🏾
Thank you for the kind words and I am happy to read you found my information useful.
I am so grateful for findding your videos. The video quality makes it so much easier to understand along with you explaining it. The camera is still, clear and precise. Thank you so much.
You are so welcome!
Appreciate all your in depth tutorials!
That was very informative Alex. I just ordered my 8 can shims from Walmart. Will be configuring my wide column next week. Again, thank you
This channel is a Godsend! Thank you so much! Clear and concise explanations! Definitely a like and sub from me!
Awesome, thank you!
I need more videos for different size can and bottles , thank you for your time .I really appreciate your teaching !
More to come!
Hello Alex 54 Vending here thanks for the video's fixed the problem I was having motor was set on 3 hole moved it to number 2 hole work like a dream.
Thank you. I am happy hear it helps. Thank you for sharing.
Extremely helpful I appreciate you very much 🙏
Yes this is what my problem might be thanks again. 🎉
Happy to help
Thank you!
You're welcome!
You are the man 👍🏿👍🏿👍🏿
Thank you. Happy to hear your found this useful.
The A-hole reference was great 😂
Thank you for this video. Didn’t know why my machine was having difficulties with redbulls 😂
You’re welcome 😊
you are the G.O.A.T. I cant tell you how much you have helped me get my business up and running. Question.... are the shims really necessary in the 1st column? I have a DN 501E and the previous owner said the machine worked fine. That was before I watched this video and there are none in my machine.
again thank you.
Thank you for the kind words. Yes, the shims in the first column are required for it to vend correctly and consistently. Some products may work without the shims this does not mean that every product will work with out them.
Not sure if you went over this but I have a Dixie narco 501e and we changed the spacer and Cham for cans but don’t know what kind of shim is in there . I know there is no rods. We tried vending cans and was successful on the first try. However the second time we vended two cans.
please show how to set up narrow column for 20oz bottle
Can you make a video for installing a 20oz shim from a 18oz for a Dixie narco
Your videos are excellent !
Do you need the rod for 12oz cans? I’m getting double vends a lot on the 501e not sure why
Thank you for your timely reply regarding Ticket Vending Machines. I have requested the name vending machine for solicitation; I will contact for maintenance advice upon receipt of vending machine description, watch how to Set Timing Cam video. Aedin
Can you use 16.9 oz water bottles in column one? If so, what shims would you need?
Hi Alex, I bought a used 276e and inside I found two rods with springs one is red and one is white. Do these have any purpose in a Dixie narco 276e? Thank you so much for your help.😊
I bought a machine, and converting to cans. Does the rod need to be bought or is there on that is already inside where the bottles are
Thanks Alex very helpfull. This might sound silly but can you show how to convert 12 ounce can slots, to be able to vend to the large Monster and Rockstar energy drink cans? Not sure if these machines are designed for this. Sounds like the small Redbull cans do not vend well in these. Super helpful!
@Christopher Sanchez The Dixie Narco E series can vend 16oz cans like Monster and Rockstar. I will certainly add your request to my list. Thank you for watching and Subscribing!
Where can I get shine and rod for 12 oz cans Dixie Narco 501 E
Alex… when you say Red Bull you mean the 8oz cans right? I’m getting this machine next week and it planning on doing 12 oz Red Bulls and 16oz Monsters. That work??? Please advise. Thank you 🙏
I made a rookie mistake, and plugged the stack plug back in backwards, and it killed power to the entire machine. Any fix?
this is all good but i think you need to show more problems on the double column motor the right way to install the link arm the right way. also why does it vend 1 then none and then 2 so forth ? is it a bad motor? its set up the right way still doesn't vend right.
Great suggestion!. These are in the works.
Seems like you said everything correctly and what not but nothing you made my machine which is a 501E 13 holes only holds like 2 1/2 cans deep 4 shims on each sides makes it were the tumbler doesn’t load the next set if three which is actually 17 holes basically all the way to the back… this is referring to the number 1,2,3 slots which are all double load slots
Where is the best place to purchase machines?
Thank you for your videos. I need your help. My Dixi narco 501 is not recognizing my bill validator. It keeps showing new on the display. Could you please shed some light on how to fix this issue?
Do you have a 501e or just a 501? Also does this control board have a single blue service button or two service buttons? I am trying to decipher if you have a S2 or S2D control board in your machine. Lastly what type of bill validator are you using and how is it interfacing. MDB or SERIAL?
How hard is it to take off a vendo 721 front door? I have a very narrow door opening and a low ceiling that prevents me from clam shelling the door upright? If I took the door off I could get it through on its side... Thank you Keep up the good work!
It is not too difficult to remove the door. The top hinge will need to be removed from the cabinet as it resets into the door. Getting to the nuts of the top hinge will prove to be the challenge. If you are going to be moving the machine to a full horizontal state then keep in mind this can damage the cooling deck. Let the machine stand upright once inside for 48 hours (this is speculative and always open for debate). This can and does void the warranty if the machine has one.
Thanks for the great video, but I have several questions b/c I'm having many issues. I'm new to vending and had a "pro" help me setup my DN501e. What is the purpose of the rods? He said I didn't need the rods in my 12oz can columns. When we did test vends, it seemed to be working fine for the most part. But in 2 columns, sometimes it will drop 3 cans, sometimes it will drop 1 can. Is this b/c of the lack of rods? But in the other can columns without rods, it works fine and vends 1 can every test. Second, I'm trying to vend 20oz Gatorade in the wide column. What kind of shim is needed for that? Do you have a link to what I need? I've also got a coin mech that won't give change and I cannot figure out why. I've been fighting this battle for 2 weeks now and I'm very frustrated as this is my first machine. I'd appreciate any help. Thank you.
12oz cans can be vended with out a rod & spring and have about a 90% success rate of not double vending. Dixie Narco recommended using a rod & spring when vending 12oz cans. I have seen vendors not use them in order to save on parts cost. For 20oz Gatorade bottles in the wide column for selection one. You will need x4 plastic bottle shims. x2 on the left and x2 on the right. Timing cam set to hole #3 and back spacer set to hole #15. Does the coin changer's payout solenoids make a clicking sound when try to dispense the change using the coin dump option on the control board? Press mode button. Navigate to C-D. Then press button 1 for .5 payout, button 2 for .10 payout, button 3 for .25 payout.
Trying to put 16.9 Poland springs in column one, is there bottle shims for the wide column and would Poland spring bottles be solid enough to vend
If the Poland Springs water bottle make a 'crinkling sound' when you squeeze it then this bottle may be too soft. Water bottles tend to get softer as they get colder. This can lead to jamming issues. You can try placing x3 black plastic can shims and x2 black plastic bottle shims on both the left and right and sides to help with these softer water bottle. There is no guarantee that this will be a consistent vend every time.
I'm looking to change from 20 oz to 12 oz can...I will be buying can shims off of Amazon but do I need to purchase a spring as well or would there already be one within the machine already?
Most likely you will need the Rod & Spring along with the 12oz can shims. Best thing to do is to check the machine physically to see if the cradles have a Rod & Spring in them.
Do you need to do anything to change from 16 Oz cans to 12oz?
You need to have the can shim and rod & spring. Set the timing cam to 1 for the narrow columns and adjust the back spacer accordingly.
Do need can shims to vend 16.9 oz bottles in dn 276e ?
You can use can shims as well as the bottle shims. You will need the rod and spring placed into hole B and set your timing cam to either 2 or 3 depending on the bottle diameter.
Hi I have a 501 r would it be the same setup ?
Not exactly. The concept would be the same on an R series. Though the R series uses different parts than the E series in way of shims. Most R series that I have come across where the shim-less stack models. Only thing needing to be adjusted was the back spacer and the time cam on the motor.
Where are the shims sold? What shims would I need to vend 16.9 ounce bottles?
You can do a search for 'Dixie Narco 501E Bottle Shim' and you find several results to purchase from. For 16.9oz bottles in the narrow columns the parts you will need are a 12oz can or bottle shim and a rod & spring. Set the timing cam to either 2 or 3 depending on the diameter of the bottle. Insert the rod and spring into hole B and adjust the back spacer to hole #23. (Video Coming) I hope this helps and thank you for watching.
Have you converted a Dixie Narco 600e to 8oz Red Bull cans?
The narrow cans like Red Bull require a special kit for them to vend correctly. I am not aware of the availability of this kit anymore.
Would the can shim work on a 522E? I have plastic shims currently but they are not working well.
The 522E can use the metal shim for the narrow columns.
@@VendingMachineSupport thank you
Hi Alex, do you mind if I email you a video of an issue I’m having with my Dixie Narco 501E and see if you can address it?
Sure. Send it over and I will take a look.
My dn501e is dropping 2 cans at once. It is the double column one. Could it be the break not working properly or something else? Thank you
Do you have four can shims on the left and four on the right? Is the timing cam set to the correct position? If so then it could be the oscillator bushing has worn out causing to much left and right play.
@@VendingMachineSupport it has not given me any trouble until now. It can. Do you have video oscillator bushing and how to replace???
Yes this machine has always been can. It has never been charged from can before. It has the shims but the bushings have a slit all the way through them. Do they supposed to be cut into like that??? Either way I ordered new bushings for this double column motor. But it seems not to have much play in it but it may be enough to cause one can to pass by with another. I thought it may not be stopping like it should. It does it in the same place of the rotation cycle every time.
So is it possible to vend 12oz Red Bulls?
If the diameter of the 12oz Red Bull can is narrower / smaller then the typical 12oz can. Like Coke for example. Then it will have issues vending in the machine. Here is a video I have that explains this concept ( th-cam.com/video/itXHKfW6beg/w-d-xo.html )
Question! First time I ever bought a drink vending machine. I’m very mechanically inclined. Just need some advice/guidance. Do you have an email address I can shoot some questions to?
My email address can be found on the info page.
HOW TO CHANGE THE PRICE ON THE DNCB 368CC
Depending on the type of control board that is in your Coke-A-Cola branded machine. I have this video for S2D controllers ( th-cam.com/video/KaqXglxSaXA/w-d-xo.html ) or if it is a single price ( th-cam.com/video/Kv-tDm3iNpM/w-d-xo.html ). Being that your machine is a 368CC that was manufactured for Coke-A-Cola there maybe some different programing steps for this.
Can I email you a video of what my pop machine is doing I am lost on what to do
Sure, send me over the video and I will have a look at the issue.
What’s a good email?
@@shanegavin500 Have a look at the ABOUT page of the channel.
Sorry I don’t see the email?