Just installed this Cielo breeze in my cabin to control my Fujitsu mini split, Installation took about 5 min. Followed the instructions and it works great.
We have been installing your thermostats in a large church. They love them not only do they add the flexibility of a wall stat but the guy in charge of maintenance can see what was turned up or down and can bring them right back to the schedule. Everything was going fine until we had to control 4- 3 ton wall units in the sanctuary. Opposite wall was not an option as it is 80 feet away and underneath the units couldn't get the signal. Nothing but open space with pews. Question is can I use an IR repeater with your unit and if so is there one you recommend?
We are thrilled! Yes, you can use any IR repeater to extend the signals. For more information please reach out to our technical support team. We are available to give live support from Mon-Fri, 9-9 (EST). You can call us at +1-425-529-5775 or you can also chat with us by visiting our support portal cielosupport.zendesk.com/hc/en-us/.
Hi Dennis, You can learn more about Comfy settings here: bit.ly/3RFOGrM If you have any other questions, feel free to contact our support team at support@cielowigle.com or (+1) 425 529 5775.
I just bought a Cielo Breeze Eco. I have 5 mini split a/c units at home. Can the cielo Breeze control all of them at the same time? Can I configure more than one unit at once?
My mini split makes a beep every time the remote is used - would one of these things make the beep every time it changes something?.. At the moment the mini split is using the internal thermistor and the mini split is processing that data and calculating when to increase or decrease power etc. Would one of these remote type devices be able to act as that internal thermistor - where all the actual data processing still happens in the mini split - it still decides what to do - it's just using the thermostat in the remote device instead of the internal thermistor - and everything else is identical?.. Or will the programming to increase/decrease power etc all be done in the remote device - and it sends signals to turn up and down the temp like as if I were pointing the remote at it and pressing buttons?..
Hi, If your mini-split lets you stop the beep sound, our device can do that too. As for your other question, the mini-split will still handle the actual data processing. But our device will make decisions based on your preferences, like when to turn the AC on or off, adjust the temperature, etc. Then, it will send signals to your mini-split to carry out those actions.
@@CieloWiGleInc How do the thermistor readings in the device get to the mini split?.. Are they in constant communication?.. Like every 10 seconds the device beams the thermistor temp to the mini split?.. That is how Wi-Fi external thermostats work I think, they either send the temp data direct to the mini split, or it goes through the router to the mini split. But this remote device doesn't use wi-fi, so I doubt it would be able to do the same thing. How would the mini split know to use the thermistor in the device instead of the internal one?.. I haven't found a way to stop the beep, it's not in the manual.
When you set a desired temperature on the device, it tells the mini-split to set its temperature to that setpoint, same as you would do using the remote. From here, the mini-split will try to maintain this setpoint temperature. If you require additional information, please contact our support team at support@cielowigle.com or call (+1) 425-529-5775 from 9 a.m. to 9 p.m. ET.
Hi Hovik, Welcome to Cielo! Yes, you can control your mini-splits, installed within 6 feet of each other, using a Cielo Breez device. Though, this combination depends on several factors such as air conditioners' model, distance, placement, etc. Our Cielo support team can guide you further and walk you through the best possible options. For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775
Just to make sure I'm understanding, if I have a multi-zone mini split system, with two units on opposite ends of the house, would I need two controllers?
Hi Anthony, Thanks for reaching out! Yes, it is preferred to connect each of your mini-split to Cielo Breez smart AC controller to fully customize your home temperature settings. Cielo smart devices equip your mini-split with numerous smart air conditioning features that generate greater comfort, convenience, and energy savings. Our Cielo support team can guide you further and walk you through the process comprehensively. Please share your contact details and a suitable call time. For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Hi, yes you can do that using Comfy Mode. Here's how Comfy Mode works: support.cielowigle.com/hc/en-us/articles/4405063706519-What-Is-Comfy-Mode-How-Can-I-Activate-It-and-What-Are-Comfy-Templates-
Hi, Cielo Breez smart AC controllers connect to your Wi-Fi and communicate with your AC using IR signals, just like the AC's remote. They don't connect physically to the AC wiring in any way. You simply need to plug in your AC controller, download the free Cielo Home app on your phone and follow the instructions to connect the controller to the Wi-Fi and air conditioner. You can find our detailed user manual here: support.cielowigle.com/hc/en-us/articles/360060125014-Detailed-User-Manual
What happens if someone uses the original remote control to change the setting? Does the Cielo pickup that and synchronise or does it just have no idea and get completely messed up?
Hi Brendan, It is advised to use the remote control while pointing it toward the Cielo device when performing any action. This way, it will always be in sync.
I have not been able to find this answer anywhere. Will one of these work with my Amana AC unit that I have mounted in my wall? And if it's not in the database, can I program the commands by using my original remote? That's how I got my AC unit being controlled by my Logitech Harmony system but I would prefer something specifically made for AC units.
Hi, Thanks for reaching out! Cielo Breez smart AC controllers work with all ductless air conditioning systems, including Amana ductless AC units too, which come with an IR-based remote control. You can visit our remotes website to see if your AC’s remote control is present there: remotes.cielowigle.com/?swoof=1&product_cat=amana For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
@@CieloWiGleInc Thank you! I just got the Eco model and it works even better than I expected! I expected sending a specific temperature command would send a temp change command multiple times but it instead sends the specific temperature instantly! Wow! This is one of my best smart home purchases ever!
Will this work with a window unit that has a faulty thermostat that is off by 7 degrees? Meaning can it override the faulty thermostat and directly set optimal temperatures i select directly from the cielo breeze?
Hi Omar, Welcome to Cielo! Yes, Cielo smart AC controllers work with all air conditioners that come with an IR-based remote control, including window AC units. Cielo Breez devices have built-in sensors that help you automate your room temperature and humidity levels. Please share your contact details so that we can analyze your window AC's faulty thermostat further. Else, feel free to contact our support team for more information: support@cielowigle.com or (+1) 425 529 5775.
Hi Glen, Thanks for reaching out! Please share your contact details; Cielo support team will get in touch with you to resolve the issue at the earliest. Or else, feel free to contact the Cielo support team anytime at support@cielowigle.com or (+1) 425 529 5775!
I was wondering if my AC was compatible. I have a tango ME21-410-IH, it's not on your supported list but there is a picture of the remote on the page. I think it might be a generic remote. If so would this work??
Hi, Welcome to Cielo! Yes, Cielo Breez smart AC controllers work with all ductless air conditioners or heat pumps, which come with an IR-based remote control. Please share your contact details and suitable call time; our support team will get in touch with you at the earliest to ensure compatibility. Or else, please contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Hi Gevorg, Thanks for getting in touch. No, your AC does not need to have Wi-Fi. You'd just need to install Cielo Breez smart AC controller and it'd make your AC smart.
Does the screen go completely dark when not in use? For example, if I turn on the system, set a desired temperature, will the screen sleep after a few seconds? I want to place this in a bedroom, but could only do it if the screen goes dark.
Hi Richard, Yes, it is possible for the screen to go completely dark. You can also control when the screen should go dark or adjust brightness using the Cielo Home application (available on Play Store and App Store). You can even automate your room temperature and humidity by using intelligent sensors and triggers to have a good night's sleep. For more information, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775. Have a great day!
Hi Matthew, Welcome to Cielo! Yes, Cielo Breez smart AC controllers work with all ductless air conditioners or heat pumps (Minisplit, Portable, Window), including Daikin units, which come with an IR-based remote control. These smart devices equip your ACs with smart features such as global control, scheduling, location-based triggers, automation, temperature range controls, timelines of actions, usage history, and more. You can even talk to your AC as Cielo Breez is compatible with Amazon Alexa, Google Assistant, Siri Shortcuts, and Samsung SmartThings. For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Hi Nat, Welcome to Cielo! Concerning your question, yes, you can equip your mini-splits with smart air conditioning features using Cielo Breez devices. "Do I need 6 devices close to each mini split?" The number of Cielo devices to be used depends on several factors such as air conditioners' model, distance, placement, etc. However, in order to customize all the six mini-splits, one Cielo Breez device for each mini-split is preferred. Our Cielo support team can guide you further and walk you through the best possible options. Please share your contact details and a suitable call time. For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Hi, Welcome to Cielo. We hope you’re doing great! Yes, you can use Cielo Breez smart AC controllers even if you’ve lost the original remote control. We would need pictures of either your air conditioner or remote control to check compatibility and for further guidance. Moreover, you can visit remotes.cielowigle.com/ to find your AC’s remote control model. For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Hi Michael, We hope you’re doing great. Welcome to Cielo! No, this does not require a Wi-Fi dongle. All you need is a Cielo smart AC controller that seamlessly connects your air conditioner to your smartphone for smart air conditioning features. For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Hi, Yes! You can see your air conditioner's On/Off status on your phone, along with many other features. You can also manage the temperature & humidity, AC mode, and fan speed with just a tap on your phone. Moreover, you can set a schedule for your air conditioning and have access to other intelligent features as well using Cielo Breez smart AC controllers. With the Cielo Home app, all your air conditioning controls are at your fingertips. For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Does this work with Bosch Minisplits? I have an IR remote that comes with it, but no wifi module. So does Cielo use the same IR signal(s) that Bosch does?
Hi Gene, We hope you're fine. Thank you for reaching out! Cielo smart AC controllers work with all ductless systems that come with an IR-based remote control. In order to check if it can work in the absence of a Wi-Fi module, we need to have the images of your remote control, front and backside images, to check its compatibility. You can also visit this site to see if your remote control is there: bit.ly/3jF6hQx For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
@@emd501 Hi, There are a few ways to check if your remote control is IR-based. For instance, there should be an IR LED at the top of your remote controller. IR-based remote controllers are wireless, and they even blink when their IR LED is seen through an Android phone camera while making actions from the remote controller. You can visit the Cielo Remotes website to check the compatibility of your AC/remote control with Cielo Breez smart AC controllers: remotes.cielowigle.com/ For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Hi Yousuf, Welcome to Cielo! Yes, though, it depends on several factors such as air conditioners' model, distance, placement, etc. Please share your contact details and available time. Our Cielo support team would get in touch with you to guide you further. For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
I have (2) 3 ton mini splits in the same room, 2 separate units. Can they both be controlled by a single Cielo unit or do I need to buy 2? Also can the Cielo unit be used to have 2 different temperatures at different times of the day based on automatic timer? For instance, from 6am-6pm I was it to cool at 80 degrees, then from 6pm-6am i want the heat pump to work to keep the room at 75 degrees? Can this be done on a timer through Cielo or do I have to manually do this from my phone each day? Thank you
Hi Mike, Thanks for showing your interest in Cielo smart AC controllers. Yes, you can achieve the asked temperature settings & ranges. Please share your contact details and available time; our Cielo support team will get in touch with you at the earliest to guide you further. Else, you can visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
@@CieloWiGleInc You guys should give Mark a raise lol. He's the guy who helped me through your live chat on your website. He answered all my questions in great detail yesterday evening. I'm buying a few of the breeze plus units. Thank you!
Hi Juan, Thanks for reaching out. We hope you are doing great. Yes, it depends on your predefined values. Cielo smart AC controllers seamlessly allow you to customize your temperature settings throughout the day as per your likings. For instance, you set a Cielo Comfy range of 70 to 72 degrees. Then, using the Cielo Home app, you would define what would happen when the temperature goes above or below your defined values, i.e., the AC switches off or works in fan mode when the temperature goes below 70 degrees; cool mode is turned on when the temperature goes above 72 degrees. You can automate your home environment based on temperature and humidity triggers using intelligent sensors of Cielo Breez smart AC controllers. For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Hi, Welcome to Cielo! Yes, Cielo Breez smart AC controllers work with all window air conditioners that come with an IR-based remote control. For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Hi Jaime, Welcome to Cielo! Yes, Cielo Breez smart AC controllers work with all ductless air conditioners or heat pumps (Mini-split, Portable, Window), including Lennox mini-splits, which come with an IR-based remote control. These smart devices equip your ACs with smart features such as global control, scheduling, location-based triggers, automation, temperature range controls, timelines of actions, usage history, and more. For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Hi Jewell, Thanks for reaching out. Please share the username of your Cielo Home app, contact number, and suitable call time. Our Cielo support team would get in touch with you for further guidance.
Nice video. Just some questions: 1) Is the controller compatible with PTAC AMANA and PTAC LG? 2) Is the controller compatible with splits LG, CARRIER, SAMSUNG? With splits brands is the controller compatible? Thank you
Hello Wallinson, Cielo Breez Plus works with any Minisplit, Window or Portable AC that has an IR remote control. To check brand and remote compatibility please visit link. Link: remotes.cielowigle.com/
Hello Hassan, It's an IOT based smart controller that gives you full control of your AC unit from anywhere in the world. It not only replicates basic functionality of your AC 's IR remote controller but also gives you additional features like weekly scheduling, geofencing, temperatures & humidity based triggers, usage history, AC filter status etc.
Hi Razin, We hope you're doing good! Cielo Breez devices have in-built IR blasters, which allow the transmission between a mobile app and an air conditioner. Just download the Cielo Home mobile app and enjoy smart conditioning with Cielo Breez smart devices. Your phone does not need to have IR blasters, nor do you need to purchase any 3rd party equipment. In case of any additional information, please feel free to reach out! Email: support@cielowigle.com Phone: (+1) 425 529 5775 www.cielowigle.com Cielo Breez Smart WiFi air conditioner controller: www.cielowigle.com
Hi Esteban, We hope you're doing great! Cielo Breez Plus can be powered up using a 5V adapter or through wired connection options of 24V or 12V (e.g., from your existing thermostat wiring or using a 12V or 24V transformer). For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
My Cielo Breez plus, does not turn off the AC when the desired temperature is reached. I set it to 75 and when it goes to 70 the unit still cranks cold air for hours. How does this make sense. The compressor outside should at least turn off and the indoor blower should still be on. Does anybody else experience this? I don't know how a wall thermostat could be called a thermostat if it can't process a simple and expected command.
For the aircondtion I have it has some problem Ir is not strong so that I put the device very close to the AC The location feature problem remain unsolved for me It took some time for me by support team to solve remote problem
Dear Valued Customer, Inconvenience is deeply regretted. Kindly provide us with your Email ID and Cielo Home App's Username, one of our technical support associates will approach you within 24 hours to resolve the issue(s). You can also approach Cielo Support at cielosupport.zendesk.com/hc/en-us they will assist you further to enjoy the new updates/features. We are pretty confident that you will love the new features.
Hi Abbas, We hope you're doing great! Yes, it does work with non-wifi air conditioners too. In fact, it makes non-wifi air conditioners smart! Cielo Breez Plus is compatible with all the air conditioners that have an infrared-based remote control. The setup process is quite simple, while results are preeminent. For more information, please visit our website www.cielowigle.com or contact our support team through email support@cielowigle.com or make a call at (+1) 425 529 5775. Have a great day!
Just installed this Cielo breeze in my cabin to control my Fujitsu mini split, Installation took about 5 min. Followed the instructions and it works great.
Hi Nick,
We are glad to know about that. Keep enjoying the smart air conditioning! :)
Will it turn it off if it reaches the set temperature?
The dubbed over narration is funny.
A remote IR option powered right off your thermostat with a choice of lengths might not be a bad option.
Exactly what I needed!
We have been installing your thermostats in a large church. They love them not only do they add the flexibility of a wall stat but the guy in charge of maintenance can see what was turned up or down and can bring them right back to the schedule. Everything was going fine until we had to control 4- 3 ton wall units in the sanctuary. Opposite wall was not an option as it is 80 feet away and underneath the units couldn't get the signal. Nothing but open space with pews. Question is can I use an IR repeater with your unit and if so is there one you recommend?
We are thrilled!
Yes, you can use any IR repeater to extend the signals. For more information please reach out to our technical support team. We are available to give live support from Mon-Fri, 9-9 (EST). You can call us at +1-425-529-5775 or you can also chat with us by visiting our support portal cielosupport.zendesk.com/hc/en-us/.
Great product! Very easy to install and use. :)
Where is the part of pointing your remote at the Cielo so it can read the air handler?
Wish there was more info on comfy settings.
Hi Dennis,
You can learn more about Comfy settings here: bit.ly/3RFOGrM
If you have any other questions, feel free to contact our support team at support@cielowigle.com or (+1) 425 529 5775.
I just bought a Cielo Breeze Eco. I have 5 mini split a/c units at home. Can the cielo Breeze control all of them at the same time? Can I configure more than one unit at once?
Hi, you can configure one AC at a time.
Can this work with Kanon split AC unit? I don't see it on the list.
Hi, it should auto detect your AC model.
My mini split makes a beep every time the remote is used - would one of these things make the beep every time it changes something?..
At the moment the mini split is using the internal thermistor and the mini split is processing that data and calculating when to increase or decrease power etc.
Would one of these remote type devices be able to act as that internal thermistor - where all the actual data processing still happens in the mini split - it still decides what to do - it's just using the thermostat in the remote device instead of the internal thermistor - and everything else is identical?..
Or will the programming to increase/decrease power etc all be done in the remote device - and it sends signals to turn up and down the temp like as if I were pointing the remote at it and pressing buttons?..
Hi,
If your mini-split lets you stop the beep sound, our device can do that too.
As for your other question, the mini-split will still handle the actual data processing. But our device will make decisions based on your preferences, like when to turn the AC on or off, adjust the temperature, etc. Then, it will send signals to your mini-split to carry out those actions.
@@CieloWiGleInc How do the thermistor readings in the device get to the mini split?.. Are they in constant communication?.. Like every 10 seconds the device beams the thermistor temp to the mini split?.. That is how Wi-Fi external thermostats work I think, they either send the temp data direct to the mini split, or it goes through the router to the mini split. But this remote device doesn't use wi-fi, so I doubt it would be able to do the same thing.
How would the mini split know to use the thermistor in the device instead of the internal one?..
I haven't found a way to stop the beep, it's not in the manual.
When you set a desired temperature on the device, it tells the mini-split to set its temperature to that setpoint, same as you would do using the remote. From here, the mini-split will try to maintain this setpoint temperature.
If you require additional information, please contact our support team at support@cielowigle.com or call (+1) 425-529-5775 from 9 a.m. to 9 p.m. ET.
Will there be issues if you have two mini split units installed within 6 feet of eachother?
Hi Hovik,
Welcome to Cielo!
Yes, you can control your mini-splits, installed within 6 feet of each other, using a Cielo Breez device. Though, this combination depends on several factors such as air conditioners' model, distance, placement, etc. Our Cielo support team can guide you further and walk you through the best possible options.
For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775
Just to make sure I'm understanding, if I have a multi-zone mini split system, with two units on opposite ends of the house, would I need two controllers?
Hi Anthony,
Thanks for reaching out!
Yes, it is preferred to connect each of your mini-split to Cielo Breez smart AC controller to fully customize your home temperature settings. Cielo smart devices equip your mini-split with numerous smart air conditioning features that generate greater comfort, convenience, and energy savings.
Our Cielo support team can guide you further and walk you through the process comprehensively. Please share your contact details and a suitable call time.
For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Can it turn the system off when set temp is reached? Then turn back on if it fall under set temp ? For heating
Hi, yes you can do that using Comfy Mode. Here's how Comfy Mode works: support.cielowigle.com/hc/en-us/articles/4405063706519-What-Is-Comfy-Mode-How-Can-I-Activate-It-and-What-Are-Comfy-Templates-
my AC has a plug obviously which plugs into a socket, how do i go about it?
Hi, Cielo Breez smart AC controllers connect to your Wi-Fi and communicate with your AC using IR signals, just like the AC's remote.
They don't connect physically to the AC wiring in any way.
You simply need to plug in your AC controller, download the free Cielo Home app on your phone and follow the instructions to connect the controller to the Wi-Fi and air conditioner.
You can find our detailed user manual here: support.cielowigle.com/hc/en-us/articles/360060125014-Detailed-User-Manual
What happens if someone uses the original remote control to change the setting? Does the Cielo pickup that and synchronise or does it just have no idea and get completely messed up?
Hi Brendan,
It is advised to use the remote control while pointing it toward the Cielo device when performing any action. This way, it will always be in sync.
I have not been able to find this answer anywhere. Will one of these work with my Amana AC unit that I have mounted in my wall? And if it's not in the database, can I program the commands by using my original remote? That's how I got my AC unit being controlled by my Logitech Harmony system but I would prefer something specifically made for AC units.
Hi,
Thanks for reaching out!
Cielo Breez smart AC controllers work with all ductless air conditioning systems, including Amana ductless AC units too, which come with an IR-based remote control.
You can visit our remotes website to see if your AC’s remote control is present there: remotes.cielowigle.com/?swoof=1&product_cat=amana
For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
@@CieloWiGleInc Thank you! I just got the Eco model and it works even better than I expected! I expected sending a specific temperature command would send a temp change command multiple times but it instead sends the specific temperature instantly! Wow! This is one of my best smart home purchases ever!
@@Moskeeto Thanks for the appreciation. Keep enjoying smart air conditioning with your Cielo Breez Eco.
Will this work with a window unit that has a faulty thermostat that is off by 7 degrees? Meaning can it override the faulty thermostat and directly set optimal temperatures i select directly from the cielo breeze?
Hi Omar,
Welcome to Cielo!
Yes, Cielo smart AC controllers work with all air conditioners that come with an IR-based remote control, including window AC units.
Cielo Breez devices have built-in sensors that help you automate your room temperature and humidity levels. Please share your contact details so that we can analyze your window AC's faulty thermostat further.
Else, feel free to contact our support team for more information:
support@cielowigle.com or (+1) 425 529 5775.
Can it control multiple mini splits wall mounted units?
Hi,
Thanks for getting in touch. You'll need a separate smart AC controller for each air conditioner.
Van you hard wire this to a heatpump im haveing an issue with location i want and signal
Hi Glen,
Thanks for reaching out!
Please share your contact details; Cielo support team will get in touch with you to resolve the issue at the earliest.
Or else, feel free to contact the Cielo support team anytime at support@cielowigle.com or (+1) 425 529 5775!
I was wondering if my AC was compatible. I have a tango ME21-410-IH, it's not on your supported list but there is a picture of the remote on the page. I think it might be a generic remote. If so would this work??
Hi,
Welcome to Cielo!
Yes, Cielo Breez smart AC controllers work with all ductless air conditioners or heat pumps, which come with an IR-based remote control.
Please share your contact details and suitable call time; our support team will get in touch with you at the earliest to ensure compatibility. Or else, please contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Is the AC needed to have WiFi abilities? Or we need to install something in AC ?
Hi Gevorg,
Thanks for getting in touch. No, your AC does not need to have Wi-Fi. You'd just need to install Cielo Breez smart AC controller and it'd make your AC smart.
Does the screen go completely dark when not in use? For example, if I turn on the system, set a desired temperature, will the screen sleep after a few seconds? I want to place this in a bedroom, but could only do it if the screen goes dark.
Hi Richard,
Yes, it is possible for the screen to go completely dark. You can also control when the screen should go dark or adjust brightness using the Cielo Home application (available on Play Store and App Store).
You can even automate your room temperature and humidity by using intelligent sensors and triggers to have a good night's sleep.
For more information, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Have a great day!
Does this work with Diakin mini split systems?
Hi Matthew,
Welcome to Cielo!
Yes, Cielo Breez smart AC controllers work with all ductless air conditioners or heat pumps (Minisplit, Portable, Window), including Daikin units, which come with an IR-based remote control.
These smart devices equip your ACs with smart features such as global control, scheduling, location-based triggers, automation, temperature range controls, timelines of actions, usage history, and more.
You can even talk to your AC as Cielo Breez is compatible with Amazon Alexa, Google Assistant, Siri Shortcuts, and Samsung SmartThings.
For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
So itll work with my cooper& hunter split?
If I have 6 mini splits. Do I need 6 devices close to each mini split?
Hi Nat,
Welcome to Cielo!
Concerning your question, yes, you can equip your mini-splits with smart air conditioning features using Cielo Breez devices.
"Do I need 6 devices close to each mini split?"
The number of Cielo devices to be used depends on several factors such as air conditioners' model, distance, placement, etc. However, in order to customize all the six mini-splits, one Cielo Breez device for each mini-split is preferred.
Our Cielo support team can guide you further and walk you through the best possible options. Please share your contact details and a suitable call time.
For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
can i use this if i lost the original remote?
Hi,
Welcome to Cielo. We hope you’re doing great!
Yes, you can use Cielo Breez smart AC controllers even if you’ve lost the original remote control. We would need pictures of either your air conditioner or remote control to check compatibility and for further guidance. Moreover, you can visit remotes.cielowigle.com/ to find your AC’s remote control model.
For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Or it connects with wifi and can be controlled from any part of the world using a cloud based service
does this require a wifi dongle to be installed into the mini split unit?
Hi Michael,
We hope you’re doing great. Welcome to Cielo!
No, this does not require a Wi-Fi dongle. All you need is a Cielo smart AC controller that seamlessly connects your air conditioner to your smartphone for smart air conditioning features.
For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Does this device can show on my phone the air conditioner on off status?
Hi,
Yes! You can see your air conditioner's On/Off status on your phone, along with many other features. You can also manage the temperature & humidity, AC mode, and fan speed with just a tap on your phone. Moreover, you can set a schedule for your air conditioning and have access to other intelligent features as well using Cielo Breez smart AC controllers.
With the Cielo Home app, all your air conditioning controls are at your fingertips.
For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Does this work with Bosch Minisplits? I have an IR remote that comes with it, but no wifi module. So does Cielo use the same IR signal(s) that Bosch does?
Hi Gene,
We hope you're fine. Thank you for reaching out!
Cielo smart AC controllers work with all ductless systems that come with an IR-based remote control. In order to check if it can work in the absence of a Wi-Fi module, we need to have the images of your remote control, front and backside images, to check its compatibility. You can also visit this site to see if your remote control is there: bit.ly/3jF6hQx
For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
@@CieloWiGleInc I have a wall unit that has a remote how do I know it it is IR??
@@emd501 Hi,
There are a few ways to check if your remote control is IR-based. For instance, there should be an IR LED at the top of your remote controller. IR-based remote controllers are wireless, and they even blink when their IR LED is seen through an Android phone camera while making actions from the remote controller.
You can visit the Cielo Remotes website to check the compatibility of your AC/remote control with Cielo Breez smart AC controllers:
remotes.cielowigle.com/
For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Can I change the F° to Celsius?
Hello Tati,
Absolutely! Please visit link to see how you can switch.
Link: cielosupport.zendesk.com/hc/en-us/articles/360037505713
I have a hall with more than 15 ACs, can 1 Cielo Breez Plus control all of them at one time?
Hi Yousuf,
Welcome to Cielo!
Yes, though, it depends on several factors such as air conditioners' model, distance, placement, etc. Please share your contact details and available time. Our Cielo support team would get in touch with you to guide you further.
For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
I have (2) 3 ton mini splits in the same room, 2 separate units. Can they both be controlled by a single Cielo unit or do I need to buy 2? Also can the Cielo unit be used to have 2 different temperatures at different times of the day based on automatic timer? For instance, from 6am-6pm I was it to cool at 80 degrees, then from 6pm-6am i want the heat pump to work to keep the room at 75 degrees? Can this be done on a timer through Cielo or do I have to manually do this from my phone each day? Thank you
Hi Mike,
Thanks for showing your interest in Cielo smart AC controllers.
Yes, you can achieve the asked temperature settings & ranges. Please share your contact details and available time; our Cielo support team will get in touch with you at the earliest to guide you further.
Else, you can visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
@@CieloWiGleInc You guys should give Mark a raise lol. He's the guy who helped me through your live chat on your website. He answered all my questions in great detail yesterday evening. I'm buying a few of the breeze plus units. Thank you!
Will it turn it off when it reaches the set temperature?
Hi Juan,
Thanks for reaching out. We hope you are doing great.
Yes, it depends on your predefined values. Cielo smart AC controllers seamlessly allow you to customize your temperature settings throughout the day as per your likings. For instance, you set a Cielo Comfy range of 70 to 72 degrees. Then, using the Cielo Home app, you would define what would happen when the temperature goes above or below your defined values, i.e., the AC switches off or works in fan mode when the temperature goes below 70 degrees; cool mode is turned on when the temperature goes above 72 degrees. You can automate your home environment based on temperature and humidity triggers using intelligent sensors of Cielo Breez smart AC controllers.
For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Do you need one pre unit?
Hi,
Thanks for your query.
Yes, one Cielo Breez smart AC controller is all you need to make any ductless AC well and truly smart.
www.cielowigle.com/
How about window conditions ??
Hi,
Welcome to Cielo!
Yes, Cielo Breez smart AC controllers work with all window air conditioners that come with an IR-based remote control.
For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Ok, can you change from Fahrenheit to Celsius?
Hello Don,
Yes, you can change your preferred temperature unit setting between Fahrenheit & Celsius.
Does this work with Lennox mini split
Hi Jaime,
Welcome to Cielo!
Yes, Cielo Breez smart AC controllers work with all ductless air conditioners or heat pumps (Mini-split, Portable, Window), including Lennox mini-splits, which come with an IR-based remote control.
These smart devices equip your ACs with smart features such as global control, scheduling, location-based triggers, automation, temperature range controls, timelines of actions, usage history, and more.
For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
Does this device offers to set schedule for on or off ac ?
Hello Janaksinh,
Breez Plus lets you set schedules for both, powering On & OFF your AC.
What about time like say I set for 65 for 12 hours then want it to set to 74 for the next 12 continuously forever till I say? Will it do that?
Im having issues with Syncing. Its always off the opposite.. Ive resync it so many times already.
Hi Jewell,
Thanks for reaching out.
Please share the username of your Cielo Home app, contact number, and suitable call time. Our Cielo support team would get in touch with you for further guidance.
Nice video. Just some questions: 1) Is the controller compatible with PTAC AMANA and PTAC LG? 2) Is the controller compatible with splits LG, CARRIER, SAMSUNG? With splits brands is the controller compatible? Thank you
Hello Wallinson,
Cielo Breez Plus works with any Minisplit, Window or Portable AC that has an IR remote control. To check brand and remote compatibility please visit link.
Link: remotes.cielowigle.com/
Quick question is it IoT device or just infrared device that gives control to ur smart phone
Hello Hassan,
It's an IOT based smart controller that gives you full control of your AC unit from anywhere in the world. It not only replicates basic functionality of your AC 's IR remote controller but also gives you additional features like weekly scheduling, geofencing, temperatures & humidity based triggers, usage history, AC filter status etc.
Do i need ir blaster in phone?
Hi Razin,
We hope you're doing good!
Cielo Breez devices have in-built IR blasters, which allow the transmission between a mobile app and an air conditioner.
Just download the Cielo Home mobile app and enjoy smart conditioning with Cielo Breez smart devices. Your phone does not need to have IR blasters, nor do you need to purchase any 3rd party equipment.
In case of any additional information, please feel free to reach out!
Email: support@cielowigle.com
Phone: (+1) 425 529 5775
www.cielowigle.com
Cielo Breez Smart WiFi air conditioner controller: www.cielowigle.com
Where do you get 24 volts
Hi Esteban,
We hope you're doing great!
Cielo Breez Plus can be powered up using a 5V adapter or through wired connection options of 24V or 12V (e.g., from your existing thermostat wiring or using a 12V or 24V transformer).
For more details, please visit our website www.cielowigle.com or contact the Cielo support team at support@cielowigle.com or (+1) 425 529 5775.
@@CieloWiGleInc :
The 24 volts are ac or dc?
@@ajarivas72 It's 24 VAC.
Integrate it with Homekit please!!!!!
My Cielo Breez plus, does not turn off the AC when the desired temperature is reached. I set it to 75 and when it goes to 70 the unit still cranks cold air for hours. How does this make sense. The compressor outside should at least turn off and the indoor blower should still be on. Does anybody else experience this? I don't know how a wall thermostat could be called a thermostat if it can't process a simple and expected command.
Hi, we would need some more information to help solve the issue. Please reach out to our support team at support@cielowigle.com, or (+1) 425-529-5775.
Google+ , wow how time go
For the aircondtion I have it has some problem
Ir is not strong so that I put the device very close to the AC
The location feature problem remain unsolved for me
It took some time for me by support team to solve remote problem
Dear Valued Customer,
Inconvenience is deeply regretted. Kindly provide us with your Email ID and Cielo Home App's Username, one of our technical support associates will approach you within 24 hours to resolve the issue(s). You can also approach Cielo Support at cielosupport.zendesk.com/hc/en-us they will assist you further to enjoy the new updates/features. We are pretty confident that you will love the new features.
24 volts? From where
A new feature called comfy being released lately I don't know how to use it and how does it function
Hello Salim,
Please visit link for all comfy related information.
Link: www.cielowigle.com/comfy/
always place the link 2 buy 1
Hi Orlando,
Thanks for your valuable suggestion.
Here is the link:
www.cielowigle.com/products
Need to work off batteries only
I keep hearing “ac compatible”. Just want to make sure they work with heat pumps….
Yes, they do. Cielo smart controllers work with mini-split, portable, and window air conditioners & heat pumps.
It’s work with non WiFi AC
Hi Abbas,
We hope you're doing great!
Yes, it does work with non-wifi air conditioners too. In fact, it makes non-wifi air conditioners smart!
Cielo Breez Plus is compatible with all the air conditioners that have an infrared-based remote control. The setup process is quite simple, while results are preeminent.
For more information, please visit our website www.cielowigle.com or contact our support team through email support@cielowigle.com or make a call at (+1) 425 529 5775.
Have a great day!
is he a robot ?
BORING!!!!