Thank you for this video. I used the amazon link that you shared and spoke with someone from their customer service dept. My firetv was out of warranty so the associate couldn't "replace" my remote BUT he sent me a link for a new remote ($29) and credited my account with a $30 Amazon Gift Card to cover the cost. I wouldn't have known to do this without this video so THANK YOU.
I did all your video ,its defo a remote problem, I went back to the shop where I bought it and they contacted amazon they will replace it as long as I give back full box including fire stick but I payed a lot of apps on it so I cant replace it for a new one I just wish amazon or the shop would just replace the remote
@@cwtek1 I have done the video steps multiple times and doesn’t help. New batteries doe every 12 hours-all different new brands. Contacted Amazon. They sent me a new remote and it’s still happening. it’s something else and no one knows😢
Thanks for this information. We just tried it and I'm hoping this will assist with the excessive battery replacement. I'll find out tomorrow because we were going thru them about every 1-2 days.
@@jmoney25240 I would say wait until the Amazon Black Friday sale Starts for Firesticks and buy the cheapest Firestick you can just to get an official remote, then pair your Firestick with the remote.
it's odd that so many are having this issue and yet the Amazon Customer Service has no clue. They just told me to buy a new remote and contact them when it's received to get a refund. I've had this remote for 3 months and it only started doing this (low battery notification immediately after replacing with brand new Energizer batteries) about 2 weeks ago
I’ve had my fire stick for almost a year and recently it started draining new batteries to dead within 2 days. I did the reset technique but afraid to leave the batteries in. I did contact Amazon and was advised to purchase a new remote which was roughly $18 and to contact them again when it arrived to receive refund. I do have another fire stick on another tv and that one isn’t fault, yet
Hola tenia el mismo problema . Lo solucione sacandole las baterias i colocando un pedaso de papel o dos debajo i lugo encina les puse las baterias ami me funciono espero atí igual
@@cwtek1really bro hurraay im new to firestick i will be buying on 20 july 2024 then , should i proceed further i have gathered money very hardly to get one stick on Amazon prime sale, it is fixed or not please tell me im desparate in 2024 july is the drain issue resolved bro?😢😢
My remote has done this since the supplied batteries went dead. Every 2 weeks for 8 months I have to replace the batteries if not sooner. I have done the steps many times and then did the tech help and their help was I need to buy a new remote control or a new TV. I'm beginning to think this is something that is programmed into the remote to get folks to buy a new remote and some to buy a new TV thinking it's the TV not the remote.
I am glad this helped. If you haven't done so already please don't forget to subscribe to my TH-cam Channel, its Free and easy to do so and you will find out about all my latest videos.
Your Welcome! If you haven't done so already please don't forget to subscribe to my TH-cam Channel, its Free and easy to do so and you will find out about all my latest videos.
My batteries have been "critically low" for about a year. The remote is still working fine with those same batteries. I think this is just a way for them to just sell you more batteries as my Alexa reminds me of the low battery alert and suggests letting her buy new Amazon batteries for you.
had to buy a new one and the new one did the same exact thing. drains my batteries in less than one day. i have gone through many batteries. unclear why the second fire stick replacement is has the same issues.
I am glad this worked. If you haven't done so already please don't forget to subscribe to my TH-cam Channel, its Free and easy to do so and you will find out about all my latest videos.
Someone once told me that the microphone on the remote is constantly listening for key words to connect with your amazon account. Not sure if this is legit, but with whats going on in the world, I wouldnt rule that out
I have 3 Insignia TVs but only one of them has a remote problem with batteries. I've performed all of the instructions but the problem persists. If there's a hardware problem then how can I confirm that?
Tenia el mismo problema lo solucione sacando las pilas i poniendo un pedaso de papel pequeño o 2 debajo donde ban las pilas ..al menos ami me resulto bien espero a ustedes igual ..
I purchased Amazon batteries twice and they did not work. Purchased batteries from another vendor and had to replace the batteries every day in order to select what I wanted to see on the FireTV/Insigna. This getting to expensive.
i’ve tried everything n keep batteries recharging then replace ever 4-6 hrs n i’ve tried duracell and every possible premium battery to only have problem persist it’s like a ritual now n i don’t even bother putting cover back on pretty sure the only answer will be purchasing new remote
I replaced my Firesticks with Roku Sticks. Problem solved. If our Firestick's weren't eating batteries we had to reboot our Firestick TV's once a week. Never buying another Firestick TV. Roku Streaming Stick's solved our problems.
The only solution that saved my physical remote was that I downloaded the Android FireTV App and used it as a temporary remote to navigate the UI and Factory Reset the Firestick. After that I was able to re-pair my physical remote to the firestick. I was trying to use the Firestick using a HDMI switcher box. This was a hardware bug that was triggered inside the firestick and stopped my physical remote from pairing or being reset. I was on the verge of opening it up and making a self repair attempt. But wisdom prevailed on me and I thought of doing a factory reset as a last resort. I had hardly used this stick in the last 2 years.
The batteries drain quickly because its always listening to everything you say. Just ask those Amazon got caught recording on alexa and its doorbell camera. This isn't a fix for the consumer.
@@al1hereso what your experience please can u share bro how often we need to replace the normal battery for remote or we can use rechargeable battery, is it compatible with that rechargeable batteries?
@@sandeepguptapv to get the red light to stop flashing I downloaded the firestick remote app. I had to use the app to reconnect to my remote then it worked. But still drained the battery so Amazon sent me a new one.
I followed all the steps in this video, after changing the batteries for the third time in a week. The remote started to feel hot, so there is clearly something wrong with it. I contacted amazon as suggested. I gave him an explanation of everything I did. The rep asked... "Have you tried fresh batteries?....." Long story short, after a bit of back and forth he agreed to send me a free replacement remote. Hopefully Amazon has fixed the issue and I won't have to go through this again.
HELP!!!!! I bought a new amazon firestick JUST so I could have a 2nd remote in the living room. I successfully paired the 2nd remote to my firestick that we have already had for a couple years. It worked for a while then I started to get the “low battery “warning. This is a NEW remote. I didn’t even use the amazon batteries, I used new energizer ones. I have tried all the tricks unplugging the fire stick, resetting my remote, holding down the home button, holding down the “three” buttons down together. Restated my fire stick, seriously these are just comical things that they are trying to get us to do. Can anyone help???
Send your battery bill to the fire stick company. It's a flaw with THEIR product. Probably got a shady agreement with battery companies because this is not normal. As a matter of fact, I'm going to hire someone to look into this. If there is something, I will sue their ars!
@@johnnyblade6088so issue is fixed or not , im planning to buy a new stick of Amazon hd version for first time , is there still problem with remote or not please help in it bro?😢in 2024 july
Mine die in 5 minutes as well. We pull the batteries out right after we use it. It sucks because when we are done watching a movie we have to put the batteries back in just to look for a new movie to watch.
If the firestick is still under warranty then they should replace them free of charge, if it’s not in warranty then might be worth contacting them again as sometimes they may offer a discount on a replacement.
Basically the same response I got and if me buying a new remote didn't work then it was time to buy a new TV. They program these things to get constant business. They know their remotes are doing this.
!["ซี - เอมี่ " ย้อนความรัก 19 ปี ที่ต้องทนกันและกัน... | แฉ 22 ต.ค. 67 [2/3] | GMM25](http://i.ytimg.com/vi/ykv9ILzatHM/mqdefault.jpg)
Thank you for this video. I used the amazon link that you shared and spoke with someone from their customer service dept. My firetv was out of warranty so the associate couldn't "replace" my remote BUT he sent me a link for a new remote ($29) and credited my account with a $30 Amazon Gift Card to cover the cost. I wouldn't have known to do this without this video so THANK YOU.
my batteries are dead within 12 hours
Did following the video help, if not then it sounds like a fault with the remote, you should contact Amazon for assistance.
I did all your video ,its defo a remote problem, I went back to the shop where I bought it and they contacted amazon they will replace it as long as I give back full box including fire stick but I payed a lot of apps on it so I cant replace it for a new one I just wish amazon or the shop would just replace the remote
Same here.
@@BR0719PP I hope you find the reason for this.
@@cwtek1 I have done the video steps multiple times and doesn’t help. New batteries doe every 12 hours-all different new brands. Contacted Amazon. They sent me a new remote and it’s still happening. it’s something else and no one knows😢
Thanks for this information. We just tried it and I'm hoping this will assist with the excessive battery replacement. I'll find out tomorrow because we were going thru them about every 1-2 days.
Wow that’s a lot of batteries.
Any luck?
We've been going thru packs of Energizer and Duracell like crazy - 3 of the 18 packs in less than a month. It adds up!
They say it’s the remote and the only way is buy a updated firetv remote or buy a 3 party one
@@jmoney25240 I would say wait until the Amazon Black Friday sale Starts for Firesticks and buy the cheapest Firestick you can just to get an official remote, then pair your Firestick with the remote.
it's odd that so many are having this issue and yet the Amazon Customer Service has no clue. They just told me to buy a new remote and contact them when it's received to get a refund.
I've had this remote for 3 months and it only started doing this (low battery notification immediately after replacing with brand new Energizer batteries) about 2 weeks ago
I am not sure what causes this problem, but one day we shall get to the bottom of it.
My Toshiba Fire TV remote started draining the batteries a few weeks ago. Cannot get more than 48 hrs usage even with Energizer Max.
pathetic, and the customer service exec said they are not aware.
Not had this problem but as always your instructions to remedy problem are crystal clear.
Thank you!
AMAZON NEEDS TO RECALL THESE BAD REMOTES!!!!
There does seem to be a lot of people having this problem.
I agree
Thank you so much for the advice, I chat with Amazon and they replaced my remote FREE OF CHARGE!!!!!! Great stuff 👍🏽👍🏽👍🏽👍🏽
Glad I could help and glad they agreed to replace it free of charge!
I put in brand new batteries last night and got the extremely low signal this morning
I would suggest contacting Amazon and report the problem to them and get further assistance.
I’ve had my fire stick for almost a year and recently it started draining new batteries to dead within 2 days. I did the reset technique but afraid to leave the batteries in. I did contact Amazon and was advised to purchase a new remote which was roughly $18 and to contact them again when it arrived to receive refund.
I do have another fire stick on another tv and that one isn’t fault, yet
In the last week Amazon have claimed that the fault is fixed, please ensure your firestick has the latest updates and see if this is fixed.
Hola tenia el mismo problema . Lo solucione sacandole las baterias i colocando un pedaso de papel o dos debajo i lugo encina les puse las baterias ami me funciono espero atí igual
Aa
@@cwtek1really bro hurraay im new to firestick i will be buying on 20 july 2024 then , should i proceed further i have gathered money very hardly to get one stick on Amazon prime sale, it is fixed or not please tell me im desparate in 2024 july is the drain issue resolved bro?😢😢
@@miguelhinojosamiranda1853 el plástico o papel se pone para tapar la parte en donde están unos como puntos metálicos?
My remote has done this since the supplied batteries went dead. Every 2 weeks for 8 months I have to replace the batteries if not sooner. I have done the steps many times and then did the tech help and their help was I need to buy a new remote control or a new TV. I'm beginning to think this is something that is programmed into the remote to get folks to buy a new remote and some to buy a new TV thinking it's the TV not the remote.
The remote is blue tooth do you have any blue tooth devices that are near the remote that could be trying to connect to the remote?
THAT HELPED ME SOOOOOO MUCH I LOVE YA LIKE FOR AS A FRIEND BUT THAT HELPED NE OUT SO MUCH
I am glad this helped. If you haven't done so already please don't forget to subscribe to my TH-cam Channel, its Free and easy to do so and you will find out about all my latest videos.
Than you for conseils.. Fire stick amazon..
Your Welcome! If you haven't done so already please don't forget to subscribe to my TH-cam Channel, its Free and easy to do so and you will find out about all my latest videos.
My batteries have been "critically low" for about a year. The remote is still working fine with those same batteries. I think this is just a way for them to just sell you more batteries as my Alexa reminds me of the low battery alert and suggests letting her buy new Amazon batteries for you.
Thanks for letting us know, this may help anyone else with the same problem.
The Amazon batteries are not good at all.
had to buy a new one and the new one did the same exact thing. drains my batteries in less than one day. i have gone through many batteries. unclear why the second fire stick replacement is has the same issues.
Did you get a new remote too?
I’ve got a new remote and same issue with my new one
Same here.@@zmax7407
Ok this reset worked for me
I am glad this worked. If you haven't done so already please don't forget to subscribe to my TH-cam Channel, its Free and easy to do so and you will find out about all my latest videos.
I have the same problem with two firestick remote, i use energizer and duracell batery but only stay 12 hrs
I am sorry to hear that I hope you get it sorted.
I have a bag full of energizer battery.
There are not low or critical low
Do you have any devices nearby that are Bluetooth?
Someone once told me that the microphone on the remote is constantly listening for key words to connect with your amazon account. Not sure if this is legit, but with whats going on in the world, I wouldnt rule that out
Thanks for the info, as far as I understand it should only be listening when the button is pushed.
I have 3 Insignia TVs but only one of them has a remote problem with batteries. I've performed all of the instructions but the problem persists. If there's a hardware problem then how can I confirm that?
...you just did...
Tenia el mismo problema lo solucione sacando las pilas i poniendo un pedaso de papel pequeño o 2 debajo donde ban las pilas ..al menos ami me resulto bien espero a ustedes igual ..
Thanks for the tip I hope this helps someone.
Hola, pedazo de que??
@@dentalespinoza una hojita de papel o bolsa plastica tamaño de la pilas.. "devajo de las pilas"
I purchased Amazon batteries twice and they did not work. Purchased batteries from another vendor and had to replace the batteries every day in order to select what I wanted to see on the FireTV/Insigna. This getting to expensive.
I would suggest contacting Amazon regarding this.
i’ve tried everything n keep batteries recharging then replace ever 4-6 hrs
n i’ve tried duracell and every possible premium battery to only have problem persist
it’s like a ritual now n i don’t even bother putting cover back on
pretty sure the only answer will be purchasing new remote
My batteries are dying in two days. Rediculous. I've stopped using it now and use the fire stick app.
I hope one of these suggestions in the video might help!
Mine gets super hot and drains batteries within a few hours
yep!
Same
Hola tengo el mismo problema pienso que tu informacion me pude ayudar pero pudes poner subtitulo en español por favor gracias
I have added Spanish subtitles for you I hope this helps.
Ese control fue echo para que la gente compren muchas pilas
Yes and fortunately for Amazon they also sell batteries!
Amazon told me to eat a fat one. So I’m guessing a 3rd party remote will have to do.
Try contacting them again speak to someone else at Amazon!
This is also a problem with the Omni Fire TV remotes
Thanks for letting us know, lets hope they solve this soon.
I replaced my Firesticks with Roku Sticks. Problem solved. If our Firestick's weren't eating batteries we had to reboot our Firestick TV's once a week. Never buying another Firestick TV. Roku Streaming Stick's solved our problems.
The only solution that saved my physical remote was that I downloaded the Android FireTV App and used it as a temporary remote to navigate the UI and Factory Reset the Firestick. After that I was able to re-pair my physical remote to the firestick. I was trying to use the Firestick using a HDMI switcher box. This was a hardware bug that was triggered inside the firestick and stopped my physical remote from pairing or being reset. I was on the verge of opening it up and making a self repair attempt. But wisdom prevailed on me and I thought of doing a factory reset as a last resort. I had hardly used this stick in the last 2 years.
I know it’s not ideal but I am glad you found a way to get around the problem.
replacing the cable to plug it in to the tv fixed my problem. Wasn't the batteries, remote or stick.
Thanks for the tip.
Thanks Chris for this info👍
Your welcome!
It worked only because I had to use new batteries. The next day it was all the same. Tempted to open the control remote… anyone know what causes it?
The batteries drain quickly because its always listening to everything you say.
Just ask those Amazon got caught recording on alexa and its doorbell camera. This isn't a fix for the consumer.
Amazon have said in the last few days that this is now fixed by their technical team, let’s hope they have.
This will not work I did this twice. I called amazon customer service and they sent me a new remote free. ☺
Did the new remote fix the issue?
I just got it haven't connect it yet .
@@al1hereso what your experience please can u share bro how often we need to replace the normal battery for remote or we can use rechargeable battery, is it compatible with that rechargeable batteries?
I followed all of the steps, but my remote won’t pair to my tv. The led light just flashes. Any chance you know how to fix it?
Were you able to fix this? I have the exact same problem
No I had to contact Amazon support and they sent me a new one.
@@sandeepguptapv to get the red light to stop flashing I downloaded the firestick remote app. I had to use the app to reconnect to my remote then it worked. But still drained the battery so Amazon sent me a new one.
I am a user of mi tv
Currently due to overheat remote cell had melt and now remote is not working
Please suggest me a solution.
Sounds like the remote needs replacing.
@@cwtek1 thanks for the suggestion
So I can use regular batteries for the remote or only Amazon batteries?
You can use Regular AAA batteries, I would recommend avoiding rechargeable batteries.
@@cwtek1 thank you!!!
porque no se puede poner baterías recargables?
I followed all the steps in this video, after changing the batteries for the third time in a week. The remote started to feel hot, so there is clearly something wrong with it. I contacted amazon as suggested. I gave him an explanation of everything I did. The rep asked... "Have you tried fresh batteries?....."
Long story short, after a bit of back and forth he agreed to send me a free replacement remote.
Hopefully Amazon has fixed the issue and I won't have to go through this again.
That’s great I hope the replacement remote they are sending will fix the issue.
this problem will come back certain.
i have this problem again, now with my new control.
They stop replacing the remote after warranty.
Not always!
@@cwtek1 they did for me.
HELP!!!!! I bought a new amazon firestick JUST so I could have a 2nd remote in the living room. I successfully paired the 2nd remote to my firestick that we have already had for a couple years. It worked for a while then I started to get the “low battery “warning. This is a NEW remote. I didn’t even use the amazon batteries, I used new energizer ones. I have tried all the tricks unplugging the fire stick, resetting my remote, holding down the home button, holding down the “three” buttons down together. Restated my fire stick, seriously these are just comical things that they are trying to get us to do. Can anyone help???
if it’s a new remote then contact Amazon it’s under warranty and they should replace it.
Mine does this
I hope you get it sorted out.
Send your battery bill to the fire stick company. It's a flaw with THEIR product. Probably got a shady agreement with battery companies because this is not normal. As a matter of fact, I'm going to hire someone to look into this. If there is something, I will sue their ars!
Yes, all over batteries.
Imagine how quickly they would fix this issue if they had to pay for everyone's batteries!
@@johnnyblade6088so issue is fixed or not , im planning to buy a new stick of Amazon hd version for first time , is there still problem with remote or not please help in it bro?😢in 2024 july
My batteries are dying in the first 5 minutes of putting them in my remote it happened twice
Please contact Amazon for assistance.
Mine die in 5 minutes as well. We pull the batteries out right after we use it. It sucks because when we are done watching a movie we have to put the batteries back in just to look for a new movie to watch.
@@christinesuarez7464 Same here. Unfortunately, it's the only way batteries won't drain....
I did this and now my down button no longer works!
Sounds like your remote control is faulty, please contact Amazon for assistance.
We use the remote then lift 1 of the batteries so that it wont be dead the next time its used 😅😅😅
Its a bind but at least it works!
Called Amazon and was told that I had to by new remotes and it was my problem
person was extremely unprofessional
If the firestick is still under warranty then they should replace them free of charge, if it’s not in warranty then might be worth contacting them again as sometimes they may offer a discount on a replacement.
Basically the same response I got and if me buying a new remote didn't work then it was time to buy a new TV. They program these things to get constant business. They know their remotes are doing this.
How to fix - clean the metal battery contacts in the battery compartment with vinegar. Leave to dry and then pop the batteries back in.
Thanks for the tip!
Glad I could fast forward to learn that you had zero info… smh
Sorry to hear that