Great Video! How did you get the "message body" to show up in the prompt field minute 12:08 8 Reply Great Video! How did you get the "message body" to show up in the prompt field minute 12:08 Reply
Thank you Matt. You shared info to those who want to do it themselves, and at same time those who would rather just make it work have you to help them.
I'm also stuck on the second step in Zapier where you had the prompt "Create a response for" . Is there any way to go around it as adding field name didn't work either?
You need to run something through the automation in GHL. If you haven't run any contacts through whatever you added the webhook to it won't pass the test and allow you to select options in the prompt for OpenAI.
So i got it set up exactly like you said, but the responses im getting aren't even close to what im asking. Although I couldn't find 1.Message Body in my drop down for Open AI Prompt
I will definitely need your services. I am in the very early phase of making my solo law practice go virtual. I will be using Go High Level and Open Phone and Zapier. I haven't yet decided on the law practice management software yet.
How would you keep the same conversation going with the same contact or if they come back at a later date? How would you teach chatgpt for this case to try to guide the contacts to set appointments?
What if our leads are asking about an agency that is not popular or listed on Google? As you just put the prompt as "create a response for message body"
Idk what happened with my ghl but I have the 497 and when i choose the trigger "contact changed" it does not allow me to choose the filter "response" it says there is no such thing as that.
I'm releasing another video tomorrow just about the message body because I see some of the confusion folks are having. It's kind of a unique value in HL.
Great stuff! I'm stuck on the second step in Zapier where you had the prompt "Create a response for (message body)" I'm not able to find message body anywhere. Any idea where that might be? Thanks!
@@DLewis1212 In Australia I have LC number that is not recognized as regular mobile number and cannot use it to test. I have tested with "contact" number and that doesn't bring the message body field. I have also tried to add the field but that did not work either
The AI response is getting updated into that field from Zapier that’s the third step in the zap. So every time OpenAI has a response, it updates the field which triggers sending the response.
Ok. Making progress. You need to run a test in Zapier after having sent an SMS to HL. The message is now getting to OpenAi and it is replying. Now the reply is not getting back into HL (I can see it in the output in Zapier)...
Thanks for the valuable video! In the automated workflow why do you need both triggers - contact changed, and customer replied? Why do you need the contact changed?
Okay, I did everything as mentioned in the video and the zap history shows success but when I test it, I am not getting the message back. Is there another step to have CHAP gpt actually respond?
So I got mines figured out, problem is that after 50 trigger fires, Go high level locks the workflow because it’s causing a loop. Anyone can help with this? 😢
so do you use this to interact with your clients? Or how exactly do you or do you intend to use it? I currently use jasper I did not realize they had paid version of chat gpt now.
Hey Matt , for some reason when I do the if/else like in the video, when I save it the webhook does not show up under replied. hopefully that makes sence. any advice ofwhat it could be??
In this example, it's just the HL message web hooked out. The conversation API endpoint is going to be a little more complicated or unstable over the next few months with folks switching to LC phone. Honestly, HL is a little overwhelmed with the LC phone transition so things like the conversation API are kind of being left out to dry. This webhook method is a 2 year old strategy but it definitely works.
@@lemarketingpma I have a full training on it in our membership in hlprotools.com. If you're already a member this is the link - members.hlprotools.com/products/4e94637f-7029-48b1-9fef-507c0cd1e6c1/categories/94c38320-d795-4869-bf56-4c3c886a07b6/posts/6ce37471-fe12-497a-9ac9-f38993ef31fa
Interesting video, @hlprotools. Food for thought. When somebody’s on your site, they’d be asking questions about your business wouldn’t they? How can ChatGPT be trained to just answer questions on that topic Matt? Also, would it make sense to add a step to record questions / responses to a note on the contact record so that the user has a full history of the visitor’s messages and the AI replies?
Hello mate! Very good video but I have a problem: I have changed the chat GPT prompt in zapier to make it act as customer service. I get a sms when I add myself to the workflow, but when I reply I just get the same "Hello" message every time, no matter what I write. So in other words: Open Ai just keeps sending me the Hello message so its impossible to have a conversation. Can you please help me fix this? Thanks a lot in advance!
Great video Matt, you made it really straight forward, however I'm stuck as the Lead Connector section on Zapier, because the fields I get up are very different to your's. Any ideas on how to change that?
Not sure if you got this figured out or not, but my fields were different too in Zapier. I just mapped the name, email, and phone number and it still worked.
This is really cool, but I'm having difficulty finding a use case for it... as far as I know you can't train ChatGPT with your business information (please somebody correct me if I'm wrong). Nonetheless, cool video and I appreciate you taking the time for sharing this with us.
you can do Q&A in chatbot. Remember, people are looking for information - they have a question about that. Filter all questions and group all similar questions that have the same answer. remember, people ask different questions for the same answer. New customers questions that are not implemented in the chatbot. Memorize the questions and implement an answer to them. group the question if there is an answer to it. I'm doing this for my niche right now and will implement it.
Got this running perfectly now. Where is the true value in this is 'it' doesn't know specific info about your own business? Sorry for the newbie question 🤣
For now, this is just conceptually fun. I'm doing a workshop this Friday if you want to see how we use it in ZappyChat which is a little more practical.
This is what we’re doing with ZappyChat.com. You have to do a little more programming to pass appt availability and contact info as well as actually book the appt in GHL
@@jeraldschreiber3056 I am thinking of keeping dfcx in the loop for entitytype extraction and once it has pararms necessary then using tags in HL workflow to stop sending info to chatgpt4 and then removing's those tags so that chatgpt4 can resume conversation
When you sign up for an account with OpenAI, you can add a credit card at beta.openai.com/account/billing/overview. With the surge in popularity it seems the pricing is a little fluid so most current pricing break down is openai.com/api/pricing/. As of writing this, their most expensive model would work out to approximately $26 for 1M words.
7 minutes in - cuts into own demo stating had to delete and start over so will skip ahead to save us time .... then asks if we like...subscribe to get the word out…R U FUCKIN kidding me?!
Good catch! Sorry I didn't clarify. Message Body is a value that HighLevel will send out through the webhook. It's a field that means "whatever the incoming SMS was"
@@hlprotools I think on the high-level side. The web hook looks like it’s sending request to open AI but yet no text is sent. I get an error that says message body missing even though the message body is added in the zap
@@derekjustin09 Hey man, did you figure this out? I'm stuck with the same conditions. Would really appreciate any help, and I will post as soon as I figure it out. Thanks
It would be very helpful if you showed your cursor so we can see where / what you are clicking on
Great Video! How did you get the "message body" to show up in the prompt field minute 12:08
Did you ever get a response?
I couldn't get this to show for me either!
@@BelladonnaRiso same
yep it's broke here
@ 12:14 you talk about the message body, where do I find this? I am unable to find this field anywhere
I second this don't see i
Great Video! How did you get the "message body" to show up in the prompt field minute 12:08
8
Reply
Great Video! How did you get the "message body" to show up in the prompt field minute 12:08
Reply
Got to the OpenAI part in Zap where you put the prompt and cannot find "message body" anywhere. Any tips?
Thank you Matt. You shared info to those who want to do it themselves, and at same time those who would rather just make it work have you to help them.
Matt - SOLID video and really cool. Thanks.
Question: is there anyway I can help find available slots in my calendar and schedule appointments I’m available spots ?
You guys are the BEST! Thanks Matt & team for all you guys do for us!
when is the video about the massage body is coming?
I'm also stuck on the second step in Zapier where you had the prompt "Create a response for" . Is there any way to go around it as adding field name didn't work either?
saameeee
You need to run something through the automation in GHL. If you haven't run any contacts through whatever you added the webhook to it won't pass the test and allow you to select options in the prompt for OpenAI.
So i got it set up exactly like you said, but the responses im getting aren't even close to what im asking. Although I couldn't find 1.Message Body in my drop down for Open AI Prompt
did you figure this out?
I couldn't find Message Body in my drop down either.
What is the custom fields group?
Have you been able to pull the calendar ID from GHL for it ti know what times to reccommend to the user?
What's the point ? how to update the information received from conversation ?
This was amazing!!!!
Thank you.
Is there a trial for HL pro tools?
The prompt "create a response for message body" how did you get that to show? I dont have that option...?
Wow this is dope! Do you still use this automation and if so, do you do anything different now, since GHL has grown and so have ChatGPT?
This was great! Can you train the AI to have specific information for each business or industry?
i was wondering the same thing
Openai has that information already
You can. You can even give your AI a personality.
Thanks for the great content Matt! Is there a way to do this with facebook messenger through GHL?
Can you do the same with Pabbly Connect? Tried it with these instructions, but can't get it to work. 😔
What's this about saving on Zapier?
Awesome video, how do you connect the calendar and give CHATGPT access to schedule like Eliza?
Ended up being a lot of API and code work due to HighLevel API timeouts so we released it with zappychat.com/open-ai
@@hlprotools I really like this, does this allow me to connect all my GHL accounts into this?
@@davide-k2s yeah, there’s a single location option or unlimited. The lifetime deal is unlimited as well
I will definitely need your services. I am in the very early phase of making my solo law practice go virtual. I will be using Go High Level and Open Phone and Zapier. I haven't yet decided on the law practice management software yet.
How would you keep the same conversation going with the same contact or if they come back at a later date?
How would you teach chatgpt for this case to try to guide the contacts to set appointments?
Can this do appointment booking?
What if our leads are asking about an agency that is not popular or listed on Google? As you just put the prompt as "create a response for message body"
Why didn't you use the ghl webhook instead of Zappier ?
I don't see "message body" on zapier
Is it available for 97 plan?
this only works with sms yeah? as if you were doing for FB/instagram etc your zapier thing says Either email or phone is required for this action.
I am a bit confused at the 13:50 timecode. Where do we get this information to enter. th-cam.com/video/hten9IRX9as/w-d-xo.html ???
Idk what happened with my ghl but I have the 497 and when i choose the trigger "contact changed" it does not allow me to choose the filter "response" it says there is no such thing as that.
no matter what i do i cant get it to work same as the comments below cant get message body to show up as an option any ideas
I'm releasing another video tomorrow just about the message body because I see some of the confusion folks are having. It's kind of a unique value in HL.
@@hlprotools can you drop link to that next video clarifying some of this? Thanks!
@@hlprotools still no updated video?
@HL Pro Tools, Would love this video too please!
@@hlprotools was this video ever made??
The workflow ends after running it, I can't ask it anymore questions after the fact / it just stops. Any idea as to why this would be?
Great stuff! I'm stuck on the second step in Zapier where you had the prompt "Create a response for (message body)" I'm not able to find message body anywhere. Any idea where that might be? Thanks!
You have to texted your Twilio phone number a test message. Then grab new data in the Zap. The "Body" tag should be there then.
@@DLewis1212 In Australia I have LC number that is not recognized as regular mobile number and cannot use it to test. I have tested with "contact" number and that doesn't bring the message body field. I have also tried to add the field but that did not work either
@@DLewis1212 Where and what new data are you gathering from? I tested my phone number and got a link verification code but then what?
Confused. The automation is checking for a change to the response field. How is the customer message getting into that custom field?
The AI response is getting updated into that field from Zapier that’s the third step in the zap. So every time OpenAI has a response, it updates the field which triggers sending the response.
@@hlprotools Ok. In Zapier OpenAI setup, there is no option from HL with Message Body. Others have mentioned that below too...
Ok. Making progress. You need to run a test in Zapier after having sent an SMS to HL. The message is now getting to OpenAi and it is replying. Now the reply is not getting back into HL (I can see it in the output in Zapier)...
@@hlprotools Fixed. It was missing the phone number.
Thanks for the valuable video! In the automated workflow why do you need both triggers - contact changed, and customer replied? Why do you need the contact changed?
The response field is the contact changed. So whenever that field is updated, GHL is going to send that field to the leads
Okay, I did everything as mentioned in the video and the zap history shows success but when I test it, I am not getting the message back. Is there another step to have CHAP gpt actually respond?
whoa this is pretty crazy
nice video
Great video, got a problem with HL knowing what my last message was? As in {{message.body}} is unknown/empty.
any update?
So I got mines figured out, problem is that after 50 trigger fires, Go high level locks the workflow because it’s causing a loop. Anyone can help with this? 😢
Looks good
Less than 6 months with High level. I’m curious, what was the point of creating the workflow, then deleting it and creating it again?
so do you use this to interact with your clients? Or how exactly do you or do you intend to use it? I currently use jasper I did not realize they had paid version of chat gpt now.
Me and the team use this as a more accessible ChatGPT. For clients we are transitioning all of ZappyChat to OpenAI for the conversational AI.
But doesn’t zappy chat have booking capability?
@@ayoung3223 yes it does. There’s extra programming we do to send the available slots and then actually book the appt after confirmed.
Hey Matt , for some reason when I do the if/else like in the video, when I save it the webhook does not show up under replied. hopefully that makes sence. any advice ofwhat it could be??
Can you run this inside Instagram DM's as well?
What is the practicality of this? Is there a way to teach it the specifics about our business?
Are you using HL message or conversation API endpoint?
In this example, it's just the HL message web hooked out. The conversation API endpoint is going to be a little more complicated or unstable over the next few months with folks switching to LC phone. Honestly, HL is a little overwhelmed with the LC phone transition so things like the conversation API are kind of being left out to dry. This webhook method is a 2 year old strategy but it definitely works.
Love thisssss 🫶
Does the Zapier/API keep each contact in its own "chat" or are all of them within a since "chat" context from ChatGPT's point of view?
In Zapier are you running millions of Task for $30 per month?
Yes, exactly. I think the deal we got is no longer available but I think there's still a deal to do 600k tasks for $30 / month
@@hlprotools Thank you for Responding, any input that you have on that offer would I will gladly pay you for.
@@lemarketingpma I have a full training on it in our membership in hlprotools.com. If you're already a member this is the link - members.hlprotools.com/products/4e94637f-7029-48b1-9fef-507c0cd1e6c1/categories/94c38320-d795-4869-bf56-4c3c886a07b6/posts/6ce37471-fe12-497a-9ac9-f38993ef31fa
@@hlprotools appreciate that
Interesting video, @hlprotools. Food for thought. When somebody’s on your site, they’d be asking questions about your business wouldn’t they? How can ChatGPT be trained to just answer questions on that topic Matt?
Also, would it make sense to add a step to record questions / responses to a note on the contact record so that the user has a full history of the visitor’s messages and the AI replies?
I think that's done by giving it an accurate prompt, telling him who he is supposed to be and how to handle questions
Nothing shows up in the Prompt when I try to enter text. It says "No Matches Found"
I figured this out.
@@dependablecoverage plz explain stuck here
Brilliant! Can we text the # and test it
Hi Matt. I'm an HLPT user. Q: Where can I find the custom PT Zap? I have access to resources when we signed up for your service.. Thanks.
members.hlprotools.com/products/4e94637f-7029-48b1-9fef-507c0cd1e6c1
@@hlprotools Thanks Matt! Took me straight to the dashboard. Sweet!
Hello mate!
Very good video but I have a problem:
I have changed the chat GPT prompt in zapier to make it act as customer service.
I get a sms when I add myself to the workflow, but when I reply I just get the same "Hello" message every time, no matter what I write.
So in other words: Open Ai just keeps sending me the Hello message so its impossible to have a conversation.
Can you please help me fix this?
Thanks a lot in advance!
Matt, would this work with Instagram to replace something like ManyChat?
Absolutely! It's the same principle but you would change the workflow trigger to be for IG messages
You left out instructions on how to obtain the tag for "Message Body". Makes the entire training and setup useless.
Great video Matt, you made it really straight forward, however I'm stuck as the Lead Connector section on Zapier, because the fields I get up are very different to your's. Any ideas on how to change that?
Not sure if you got this figured out or not, but my fields were different too in Zapier. I just mapped the name, email, and phone number and it still worked.
@@DLewis1212 what do you mean you mapped the name email and phone?
@@ashman123456789 Mapping refers to the process of linking data from one application to another.
This is really cool, but I'm having difficulty finding a use case for it... as far as I know you can't train ChatGPT with your business information (please somebody correct me if I'm wrong). Nonetheless, cool video and I appreciate you taking the time for sharing this with us.
you can do Q&A in chatbot. Remember, people are looking for information - they have a question about that. Filter all questions and group all similar questions that have the same answer.
remember, people ask different questions for the same answer.
New customers questions that are not implemented in the chatbot. Memorize the questions and implement an answer to them. group the question if there is an answer to it.
I'm doing this for my niche right now and will implement it.
You can create a personality for your AI and told her about your company and all just like a normal person.
never used Zapier had no clue what you were talking about when it came to zapier.
Got this running perfectly now. Where is the true value in this is 'it' doesn't know specific info about your own business? Sorry for the newbie question 🤣
For now, this is just conceptually fun. I'm doing a workshop this Friday if you want to see how we use it in ZappyChat which is a little more practical.
@@hlprotools sounds good. What are the details?
This is awesome! How would this actually do things like book an appointment or something?
This is what we’re doing with ZappyChat.com. You have to do a little more programming to pass appt availability and contact info as well as actually book the appt in GHL
Was wondering the same thing, I know chat gpt would be able to if u know how. I literally used chat gpt to make a excel spreadsheet for me earlier.
@@jeraldschreiber3056 I am thinking of keeping dfcx in the loop for entitytype extraction and once it has pararms necessary then using tags in HL workflow to stop sending info to chatgpt4 and then removing's those tags so that chatgpt4 can resume conversation
@@hlprotools do you own ZappyChat?
video is incomplete, and Message Body does not exist as a field or value..
How do you pay for open ai? You said 20 dollars for 1 million words?
When you sign up for an account with OpenAI, you can add a credit card at beta.openai.com/account/billing/overview. With the surge in popularity it seems the pricing is a little fluid so most current pricing break down is openai.com/api/pricing/. As of writing this, their most expensive model would work out to approximately $26 for 1M words.
You forgot that most of us don't know how to use zapier, the video wasn't helpful for me unfortunately
7 minutes in - cuts into own demo stating had to delete and start over so will skip ahead to save us time .... then asks if we like...subscribe to get the word out…R U FUCKIN kidding me?!
he lost me on the prompt: (12:20) "create a response for "message body" .... (message body).. is that a custom value or something ?
Good catch! Sorry I didn't clarify. Message Body is a value that HighLevel will send out through the webhook. It's a field that means "whatever the incoming SMS was"
@@hlprotools thank you sir , great video
@@hlprotools I went back to it thinking I missed it. (and its not there) can you think of a reason as to why its not showing ?
@@MrPorkrolleggNcheese @hlprotools Nope. Its not there...
I consider myself with decent technical ability and Ive tried to get this to work for hours with no luck...🤔
Where are you getting stuck? HighLevel side or Zapier side?
@@hlprotools I think on the high-level side. The web hook looks like it’s sending request to open AI but yet no text is sent. I get an error that says message body missing even though the message body is added in the zap
@@derekjustin09 Hey man, did you figure this out? I'm stuck with the same conditions. Would really appreciate any help, and I will post as soon as I figure it out. Thanks
zappier has a free trial ppl can try out