Thanks for the helpful video, but once you connect your meta account to Shopify (3:48 where it says "start selling") how long should it take for it to fully connect? I've been waiting around a week for it. Thanks!
Awesome ! I've watched many videos before but somehow yours helped me install the Pixel!! But I have a question, I made a test purchase on my website but it doesn't show up like your example? What am I missing please? Thanks a million
Hello. Is test only work on same desktop new tab or it should receive the date from mobile activity ? Because it receive the data from other tap on desktop but when i do on mobile it doesnt track
I'm confused about what I did wrong. My shopify recognizes my business page pixel, but when I try to run ads, it only sees my personal page, which is the admins pixel, and for that, I can't track anything. Any suggestions on what to do pls?
Hey! Great video! My Facebook shop is still “in review”. And I still need to complete my shop verification to start selling on Facebook and instagram. Can I still run ads and have it linked to my website. I would like to set up a shop on Facebook and for instagram in the future. But for now I just want to start running ads and testing products for my site. Thank you
i ahve done this but still there is an issue for example Set up your Facebook shop and ensure the Pixel is connected. This method doesn’t add the dataProcessingOptions directly, so you’ll still need to manually add the code as described above if you need those privacy settings. can you please help me set this up?
Great video! I am having trouble creating ads after this step. When I make a campaign and try to select the pixel that I just created, it isn't showing up and is just showing a old pixel that is inactive. Any recommendations how how to fix this? Thanks!
Kia ora Stewart! I'm following these instructions, and it takes me to login to Facebook, so I 'continue as...' and it comes up as 'You don’t have access. This feature isn't available to you yet.' I've also tried doing it from the other angle (installing the pixel via facebook) and the same thing happens. Interested if it's an easy fix!
Nice video! I'm just wondering that if I use the same facebook ad account for 2 different stores would that be a problem? I will use different pixels for each store. Can data get mixed up or any other problem can occur?
Hi, when I try logging in like in your video 2:20 this error message pops up: This Facebook account is not eligible for setup We don't offer shop or catalog setup in your region.
Please help. facebook takes a few hours to track a purchase in the analytics and sometimes misses a few purchases at all. is that normal or do I need to fix something?
Hi there! I was wondering if you faced this issue... but I followed the steps on connecting Meta to Shopify, and while it says I have a purchase on ads manager almost 4 days ago, it doesn't show up on Shopify. How do I fix this?
@@StewartGauld Yes, nothing is coming trough, i've hired someone on fiver to install it via google tagmanager en install conversion api, i hope that works
Please can you guide. Previously I was able to switch to my fb page from my fb profile. But suddenly it got removed. Now when i go to switcher i don't find my page. And i can't even access my ads manager as i can't access my fb page.
@@StewartGauld is it possible to run both the API and pixel at the same time? And do they both collect info at the same time even though it seems like only one may be connected to Shopify at the same time and one may be connected to the ad being run?
I did all the steps and purchased item from my website to test but it didn’t show any activity. Does it take for awhile to show? Hope the pixel is firing
Hello, in shopify settings>checkout>Order status page i have code for facebook pixel from previous setups I imagine, should I delete that now that the facebook sales channel is installed?
Thanks this was really helpful - However, when we look at FB we see X added to cart but when we look on the store there's nothing there. Wheres the disconnect?
So when I press "connect account" to connect Facebook account in shopify, it automatically connects to an old Facebook account, which I cannot change! We moved everything over to a personal account, since we managed to create a new Facebook account to setup everything on by mistake in the beginning - which is not recommended - as you also say. How can I remove the old Facebook account so I can connect the pixel to the new one? I'm really stuck at this step...
Quick Question: Why can't I see the pixel in my shopify settings when I head over to "customer events". This Page says there is no installed pixel although Ive already tested it succesfull in the events manager...
I don't have any ad blocker, nor VPN on. Ive tried on serveral different browsers, however I never am able to receive any activity logs from the test... Is there a solution?
I used my main facebook account and has been established for at least 5 years but it says "Business is not allowed to create Pixel. Your business is prohibited from advertising"
Everytime i try to add facebook and instagram as a sales channel it gives me an error "Sorry, something went wrong. We're working on getting this fixed as soon as we can" any idea what i can do??
Hello, I appreciate this, I have a question I made a Facebook shop and business page and have made pervious ones and I believe I may have messed up after creating a new shop on Facebook after going through the process, everything is set up on Facebook and it’s live but in Shopify the pixels is greyed out and it says “ This pixel can’t be updated because we don’t allow removal of the last admin of pixel” when I made my new shop, do you believe I made a mistake on the set up?
youre literally the GOAT, i tried so many other videos that included additional steps and this worked perfectly and was simple.. thank you!!!!
You're welcome! Glad it worked out!
This is the best tutorial! It only took a few minutes to configure everything with this. Thank you so much!
You're welcome!
I got so much value from this video. I was struggling to get it right but I finally didn’t🔥💯 Thank you
Welcome!
Thanks for sharing this procedure. I was developing my first Shopify website and this video helped tremendously.
You're very welcome!
Awesome! Just saved myself $100s 🎉
Glad I could help!
love this, nice and simple! greatly appreciated
You're very welcome!
thanks, very easy. didn't take much time to set this up
Glad it helped
Perfect! Thank you man.
You're welcome!!
Actually worked thanks bro you just helped ensure some success
Welcome 🤗
thank you so much! this was so helpful
Glad it was helpful!
Thank you! been trying to figure this out and finally got it 😁
Welcome
Hey Stuart, fantastic video, Andrew Mosley here from Tauranga NZ.
I'm glad you got value! I'm from Tauranga! Can't wait to come back early next year. All the best!
Thanks bro! Worked like a charm!
You're welcome!
thankyou man i was really stuck thankyou
Welcome!
Nice! Thanks man!!!!!!!
Welcome!
I APPERICIAT YOUR WORK
Welcome!
Thanks for the helpful video, but once you connect your meta account to Shopify (3:48 where it says "start selling") how long should it take for it to fully connect? I've been waiting around a week for it. Thanks!
Hey!
It should connect straight away! I would re-do the process.
Thanks man. Was stressing over this while sleeping so I just got it out of the way😂🔥🙏🏽
Welcome!
Very Helpful
Thanks!
Very helpful. Thank you very much for your accurate guidance!!!
Glad it was helpful!
Awesome ! I've watched many videos before but somehow yours helped me install the Pixel!! But I have a question, I made a test purchase on my website but it doesn't show up like your example? What am I missing please? Thanks a million
I'm glad! How is it showing?
at 2:26 you say you can click "create new" to make a new business account, but that doesn't seem to be available? Has this changed?
What do you see instead?
I have created a pixel as you did. But I can't see my pixel on pixel menu but I can see the pixel in datasets
I think the UX has changed quite a bit.
Thnak you so much man!!!!
Welcome 🤗
very helpful thanks!!
Glad it helped!
short and simple video, thank you
Glad it was helpful!
I'm struggling to create a new pixel.
Nice video.
You can do it!
Berry berry nice 👍🏻🍓
Thanks!
helpful af!! really complete in 5 minutes thanks
Your welcome!
Hello. Is test only work on same desktop new tab or it should receive the date from mobile activity ? Because it receive the data from other tap on desktop but when i do on mobile it doesnt track
Hey!
Both activity should work no matter what the device.
very helpful video! how long does it take for shopify to approve my store? it's still under review after 10 hours..
Thanks. It can take up to 28 hours.
thanks, do you still need to paste the base code into the shopify pages you want to track? Is that still necessary?
Welcome! No you do not with the app integration.
Thanks. God bless your work.@@StewartGauld
Thank you man! saved me alot of time!
I’m glad 🙂
Thank you!
You're welcome!
I'm confused about what I did wrong. My shopify recognizes my business page pixel, but when I try to run ads, it only sees my personal page, which is the admins pixel, and for that, I can't track anything. Any suggestions on what to do pls?
Thats odd. I can look into this and find out why.
I have the same issue
Same here. My code won't work and I can't verify domain on fb
Same, fuck meta
Hey! Great video! My Facebook shop is still “in review”. And I still need to complete my shop verification to start selling on Facebook and instagram. Can I still run ads and have it linked to my website. I would like to set up a shop on Facebook and for instagram in the future. But for now I just want to start running ads and testing products for my site. Thank you
Thanks. Yes you can still run ads to your website before the verification.
i ahve done this but still there is an issue for example Set up your Facebook shop and ensure the Pixel is connected. This method doesn’t add the dataProcessingOptions directly, so you’ll still need to manually add the code as described above if you need those privacy settings. can you please help me set this up?
That's odd! I'll have to look into this!
Love you bro
Thanks!
❤❤nice one sir.pixel not available in page instead of pixel I can create dataset thanks
Welcome! Sorry?
Great video! I am having trouble creating ads after this step. When I make a campaign and try to select the pixel that I just created, it isn't showing up and is just showing a old pixel that is inactive. Any recommendations how how to fix this? Thanks!
Welcome! Strange! Did you create the pixel in the right account?
I actually just figured it out. You were right, I wasn’t doing it in the ad account. Thanks for replying!
Thanks, that was really useful!
Glad it was helpful!
Kia ora Stewart! I'm following these instructions, and it takes me to login to Facebook, so I 'continue as...' and it comes up as 'You don’t have access. This feature isn't available to you yet.' I've also tried doing it from the other angle (installing the pixel via facebook) and the same thing happens. Interested if it's an easy fix!
Hey!
I'll have to look into this!
@@StewartGauld thank you, really appreciate it!
Nice video! I'm just wondering that if I use the same facebook ad account for 2 different stores would that be a problem? I will use different pixels for each store. Can data get mixed up or any other problem can occur?
Thanks. That should be fine if you have separate Pixels. Although, its best practice to have seperate Ad accounts per business.
Ive started 2 shopify stores and had the same nightmare with the pixels! Easy setup my ass, pixel doesnt show in ads manager
It's not showing in tools? Under events?
Hi, when I try logging in like in your video 2:20 this error message pops up:
This Facebook account is not eligible for setup
We don't offer shop or catalog setup in your region.
Hi!
Where are you based?
@@StewartGauld Bosnia and Herzegowina
Please help.
facebook takes a few hours to track a purchase in the analytics and sometimes misses a few purchases at all. is that normal or do I need to fix something?
Yes you will have to ensure your tracking is setup correctly.
Hi there! I was wondering if you faced this issue... but I followed the steps on connecting Meta to Shopify, and while it says I have a purchase on ads manager almost 4 days ago, it doesn't show up on Shopify. How do I fix this?
Hey!
I will look into this.
Hi, i've setup up my pixel with the integration, but i only see page view, in my event manager.
Did you navigate through the cart process?
@@StewartGauld Yes, nothing is coming trough, i've hired someone on fiver to install it via google tagmanager en install conversion api, i hope that works
Please can you guide. Previously I was able to switch to my fb page from my fb profile. But suddenly it got removed. Now when i go to switcher i don't find my page. And i can't even access my ads manager as i can't access my fb page.
Hey!
I'll have to look into that.
@@StewartGauld hey sure. I will be waiting
how do i connect to an agency account tho? Need a manual set up
For your agency or a clients?
You never covered the API vs Meta Pixels step. which one is the best choice?
This depends. The Meta Pixel is most commen.
@@StewartGauld is it possible to run both the API and pixel at the same time? And do they both collect info at the same time even though it seems like only one may be connected to Shopify at the same time and one may be connected to the ad being run?
Best video but how do you stop the ad blocked ?
Welcome! You can remove it from your browser or turn it off.
hi thanks for the bril video... when i am on even page.. it just keep loading , i have refreshed it multiple time but nothing .. what to do ? thanks
Welcome! Try start the process again.
in which plan of shopify i can set up pixel?
Any plan allows you to set up the Pixel.
I did all the steps and purchased item from my website to test but it didn’t show any activity. Does it take for awhile to show? Hope the pixel is firing
Make sure you don't have an add blocker on. Did you try from another browser too?
Hello, in shopify settings>checkout>Order status page i have code for facebook pixel from previous setups I imagine, should I delete that now that the facebook sales channel is installed?
Yes you will not need that anymore.
Thanks this was really helpful - However, when we look at FB we see X added to cart but when we look on the store there's nothing there. Wheres the disconnect?
I'm not quite sure what you mean?
good one
Thanks!
So when I press "connect account" to connect Facebook account in shopify, it automatically connects to an old Facebook account, which I cannot change! We moved everything over to a personal account, since we managed to create a new Facebook account to setup everything on by mistake in the beginning - which is not recommended - as you also say.
How can I remove the old Facebook account so I can connect the pixel to the new one? I'm really stuck at this step...
Hey, you should be able to switch. Have you seen our Meta Business Account tutorial, you might need to manage your assets better inside of this.
Can this same set up be done with Ecwid?
Sure can. Different process though.
@@StewartGauld How do I find out how to do it for my Ecwid store please Stewart?
Quick Question: Why can't I see the pixel in my shopify settings when I head over to "customer events". This Page says there is no installed pixel although Ive already tested it succesfull in the events manager...
That is odd. I will have to look into this.
Some say the perfect video doesn't exist..
I'm guessing you got value!
Haha he is the best. Smooth and easy videos😇
I don't have any ad blocker, nor VPN on. Ive tried on serveral different browsers, however I never am able to receive any activity logs from the test... Is there a solution?
Is your website live?
@@StewartGauld It is indeed!
@@StewartGauld any idea why this may be?
My problem is I don't have a face book pixel. Do you happen to have a video on how to install a face book pixel?
That is fine, this video shows you how to create one.
Hi. I'm having trouble with my pixel and I want to deactivate an ad account to create a new one. How do I process that?
Yes you can remove the integration and create a new account.
Can someone tell me how to run add with target customers from pixel
We have tutorials on this.
it doesnt work when i try and use the website on my iphone 13 and no events get detected
Hey!
Are you sure?
Thanks 🙏🙏🙏
You’re welcome 😊
I used my main facebook account and has been established for at least 5 years but it says "Business is not allowed to create Pixel. Your business is prohibited from advertising"
Have you had an account suspended in the past?
no add blockers on, no information coming through at all.
Have you checked again, it can take a minute.
helpful fr
Welcome 🙏
Hello, for some reason I'm not able to click on "creat" a new pixel. Any clue ?
Do you already have some pixels?
I found the issue. it was a too recent business account. So I used an older one and it worked. @@StewartGauld
The business assets that i wanna use says I’m not admin while I’m ! Any solution?
Have you check the permission status of you assets on FB to check?
How do I install 2 pixels on one store?
You only need one?
@@StewartGauldI want to target two different countries and track the audience separately.
Everytime i try to add facebook and instagram as a sales channel it gives me an error "Sorry, something went wrong.
We're working on getting this fixed as soon as we can" any idea what i can do??
There could be many reasons for this. Try sign out all all platforms and try the process from the start again.
I have a buisness facebook and instagram buisness but not a facebook buiisness page. Do i need to have one?
You will need a Facebook page, correct.
@@StewartGauld also, should i add an ad manager to buisness account and run ads from there. or run ads from personal
thanks😊Pixel can only track people from facebook, right? If it's from youtube, pixel can't actually track it?
Yes, correct! It's tracking data from meta properties.
TH-cam is owned by Google and tracked through their software
My issue is that it’s not connecting to the right pixel , how do I change it
Really? You just need to select the right pixel under the right business account.
Some one knows why its tracking everything from my pc but nothing from mobile?
I tried both android and Iphone and got nothing, Not even content view
I will have to look into this.
@@StewartGauld Thank you brother
this is to sell on fb and Instagram
Yes correct.
@StewartGauld yo need business verification for that ,it hard
It literally does not work. Its the wrong way to upload your meta pixel to shopify. Don't listen to these bot comments and save your time :)
Hey mate,
Yes this has changed. We have updated this tutorial.
eyw
Welcome!
Hello, I appreciate this, I have a question I made a Facebook shop and business page and have made pervious ones and I believe I may have messed up after creating a new shop on Facebook after going through the process, everything is set up on Facebook and it’s live but in Shopify the pixels is greyed out and it says “ This pixel can’t be updated because we don’t allow removal of the last admin of pixel” when I made my new shop, do you believe I made a mistake on the set up?
That is odd. I will have to look into this.
What to do if the business / instagram are yellow and i can't choose them. Do you have an idea. I tried contacting support at facebook without success
Let me check
very grateful for this video man!
Glad it was helpful!