I was using CCTV 4g SIM solar camera which was working fine. I am not sure issue with the sim or firmware the device continously showing offline. Please help and guide
Even mind is doing the same thing, for day it blinking red light while for night it will be showing two red light ,i have try to reset it not working ,why?
My v380 p9 dl 4g solar camera , cannot be reset to factory, blink 3 red light , when pressed and hold the reset button , nothing happened , it want rotate and no sound. what you suggest to do ,
@popapiandrei see this video th-cam.com/video/_1mKFZXHEe0/w-d-xo.htmlsi=tVaZGwAk9yjA5hm5 The instruction is between 2:50 - 3:12 Hold the button for until you hear "camera reset".
Mine 4G V380 PTZ Solar Camera has an issue, holding the reset button always put the red blinking diode, the voice says "camera reset completed" (or restart - not sure), but no Wifi AP is established by the camera to complete the configuration, any hints for me with this one?
4G cameras don't require WiFi to function. All you need is a sim card with internet data. Ensure that there is internet data on your sim card, insert your sim card into the sim port on the camera board. Give it 10 seconds to load, the red indicator changes to yellow, which indicates that your camera is now online.
If this does not work, it means that your camera does not support the network frequency band of your sim card. You will need to get another sim card of a different network.
Please my client 4g ptz solar cctv ubox have a problem. The problem is the camera just suddenly turn on red light and now the red light is still on. And if the red light doesn't turn to blue light , the camera wont work . Please do you have any solution to this. Help
The red indicator indicates that something is wrong somewhere. So, you have to troubleshoot the camera Carry out the following; 1. Confirm if there is data on the sim card. 2. Confirm if the sim card was inserted properly. 3. Confirm if the sim card is still active. It's possible that the network provider has blocked sim card. Put the sim card in a phone and make calls with it. To confirm that. 4. Change the network to another available good network. 5. Check whether the device antenna is broken. 6. If you are using an extender solar panel, ensure that the distance between the panel and camera is short to avoid power loss. 7. Reset the camera.
I have 4g Solar PTZ Ubox that is not showing any indicator light but the panel and the Batteries are ok cus I have checked it with another camera. What should I do
Where i can order first panel? Red light only showing i reset many times and still this same, sim card ok another sim card ok and still red before was ok,
Which part of the camera gets hot? I think it's a software issue. Because "When the device indicator is red, it means the device is powered on and wakes up, but it is not connected to the network".
When the device indicator red light flashes continuously, it means that the device cannot recognize the SIM card, check whether the card is inserted; When the device indicator light flashes red double continuously, it means that the device recognizes the SIM card, but it is not connected to the Internet. Check whether the SIM card has data.
how to reconfigure the chip? i have 4G camera and i don't need to connect it by sim card, how i could make it to connect by cable? thanks and keep up the great work
My v360 camera dual sim is not retaining energy, I have change battery but still the same , also it keeps rotating intermittently and the welcome voice note always on. Please I can you help me? Your phone number and office please ?
My camera isn't working. There was a power failure at home. Some bulbs too died. Please can it be fixed. Pls i need ur location and phn no urgently plssss am in Asaba
Every type of these PTZ cameras all have the same connecting cord that lets water in and shorts out either the board and the solar panel or shorts out the camera it's junk I just cut the thing I cut the connector The second I take it out of the box brand new I cut the connector and I saw them together and waterproof them to choke The cameras are good to put a cheap connector in China is a joke
Good sir. I have this similar 4g LTE cctv, but cannot record audio. Or maybe I just don't know how to turn it on. Any suggestions? 🙏🏼
I have a problem
Timeout when getting video data. Try again?
Hello please my v380 pro camera is not resetting. I have try ro reset it many times but no respond
I was using CCTV 4g SIM solar camera which was working fine. I am not sure issue with the sim or firmware the device continously showing offline. Please help and guide
Very profound. Thank you
Glad you enjoyed it!
Bro how can I get the panel
Nice video, can the batteries be replaced
Yes, it uses 18,600 battery
Sir frequently camera goes device offline at that time switch off and switch on the device camera works fine why this happened
How do I order for the board. I'm having network issues
Cost of Ordering a single board is almost equivalent to buying a new camera
How do I order for camera panels pls?
You can order from www.connectedglobeenterprise.com/product/v380pro-solar-camera-panel/
I just checked through but can't find sales for panels. Any other place for sales of panels please....
Even mind is doing the same thing, for day it blinking red light while for night it will be showing two red light ,i have try to reset it not working ,why?
My v380 p9 dl 4g solar camera , cannot be reset to factory, blink 3 red light , when pressed and hold the reset button , nothing happened , it want rotate and no sound. what you suggest to do ,
Hello, have you been able to fix it, because am having exact same issue with my own
After the latest firmware update from V380 Pro app, the camera can't connect to the network anymore. Any idea from where I can get an older firmware?
It's a long process. You will need to reconfigure the chip. It's better you format the camera, and see if it will work..
@@Connectedglobe Thank you for the response...can you please tell me how to format the camera?
@popapiandrei see this video
th-cam.com/video/_1mKFZXHEe0/w-d-xo.htmlsi=tVaZGwAk9yjA5hm5
The instruction is between
2:50 - 3:12
Hold the button for until you hear "camera reset".
Please I need help all my solar cameras suddenly stop working and only remain with the red light but don't power on why?
V380 camera is showing too much whitening, over exposure, how to reduce over exposure, is it through app or should clean the sensor or lens
I guess the camera is facing the light source. Try to avoid that. Check the covering on the lens if it's not dusty.
It is because of the Anti-Flicker settings, you need to switch them off.
Mine 4G V380 PTZ Solar Camera has an issue, holding the reset button always put the red blinking diode, the voice says "camera reset completed" (or restart - not sure), but no Wifi AP is established by the camera to complete the configuration, any hints for me with this one?
4G cameras don't require WiFi to function. All you need is a sim card with internet data. Ensure that there is internet data on your sim card, insert your sim card into the sim port on the camera board. Give it 10 seconds to load, the red indicator changes to yellow, which indicates that your camera is now online.
If this does not work, it means that your camera does not support the network frequency band of your sim card. You will need to get another sim card of a different network.
Thank you
You're welcome
please your location
I have one like it but when I insert sim card it is not reading on camera what's problem
It doesn't support the frequency band of your sim card.
So, what's the solution?
Please my client 4g ptz solar cctv ubox have a problem.
The problem is the camera just suddenly turn on red light and now the red light is still on. And if the red light doesn't turn to blue light , the camera wont work . Please do you have any solution to this. Help
The red indicator indicates that something is wrong somewhere. So, you have to troubleshoot the camera
Carry out the following;
1. Confirm if there is data on the sim card.
2. Confirm if the sim card was inserted properly.
3. Confirm if the sim card is still active. It's possible that the network provider has blocked sim card. Put the sim card in a phone and make calls with it. To confirm that.
4. Change the network to another available good network.
5. Check whether the device antenna is broken.
6. If you are using an extender solar panel, ensure that the distance between the panel and camera is short to avoid power loss.
7. Reset the camera.
I have 4g Solar PTZ Ubox that is not showing any indicator light but the panel and the Batteries are ok cus I have checked it with another camera. What should I do
@@Connectedglobeplease how can I update the firmware by USB?
@@SDMTECHNOLOGIESUG Speak with the seller. Your supplier should put you through.
The exact model is v380 pro
Where i can order first panel? Red light only showing i reset many times and still this same, sim card ok another sim card ok and still red before was ok,
This happens like after 3 or 4 months I also need a solution
My v380 p2 camera, when you plug it and there's light which never turn off and after that it become hot. When i try to reset. No voice prompt.
Which part of the camera gets hot?
I think it's a software issue. Because "When the device indicator is red, it means the device is powered on and wakes up, but it is not connected to the network".
When the device indicator red light flashes continuously, it means that the device cannot recognize the SIM card, check whether the card is inserted;
When the device indicator light flashes red double continuously, it means that the device recognizes the SIM card, but it is not connected to the Internet. Check whether the SIM card has data.
I have check it ,it as
Camera restart button not working
how to reconfigure the chip? i have 4G camera and i don't need to connect it by sim card, how i could make it to connect by cable?
thanks and keep up the great work
My camera keep flashing red light but it's not working
It cannot work since it's flashing red.
Check the sim card
My v360 camera dual sim is not retaining energy, I have change battery but still the same , also it keeps rotating intermittently and the welcome voice note always on. Please I can you help me? Your phone number and office please ?
My camera isn't working. There was a power failure at home. Some bulbs too died. Please can it be fixed. Pls i need ur location and phn no urgently plssss am in Asaba
Every type of these PTZ cameras all have the same connecting cord that lets water in and shorts out either the board and the solar panel or shorts out the camera it's junk I just cut the thing I cut the connector The second I take it out of the box brand new I cut the connector and I saw them together and waterproof them to choke The cameras are good to put a cheap connector in China is a joke
Okay