How to maintain | Tineco FLOOR ONE S3 Smart Wet Dry Vacuum Cleaner | EN
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- เผยแพร่เมื่อ 3 ต.ค. 2024
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Excellent video! So helpful. I learn so much better watching a video than reading their poorly written owners manual. Thank you so much!
I have been doing so much research for a new vacuum for a long long time now. I got the A10 today! I really wanted the wet/floor one but it was out of budget. One day though!! This will be the last vacuum brand for me. Will never buy another kind now, I have seen so many videos, read so many blogs and I know Tineco is the best! Very proud of what you’re creating. Thank you so much for your hard work!
using tineco s3 currently. it works well and really saves me lots of times in doing house chores. kudos!
Thank God for this, TH-cam video on how to clean this contraption. The instruction manual is pathetic. If it weren’t for TH-cam, I would’ve reboxed it and sent it back. Way too many pieces and parts for a person with ADD. It was quite overwhelming.
I absolutely LOVE this vacuum!!!!!
Dear Kim, thanks for your kind reply. Have a nice day.
@@TinecoSupport my friend loved mine so much she bought one too!😃
I bought the device on July 2021, and in October 2022 there was a problem with charging battery and "clean dirty water tank" or "please contact customer support" error. I had to go to service center and battery and motor must be replaced (with cost), and finished on November 17 2022. On Dec 5 (just about 3 weeks) the device problem again. Now, clean water seems stuck - no spray water, and the device sometimes just stopped (not working). So annoying and it seems you must pay attention with the quality. I am from Indonesia, and it seems lots of people experienced similar problem.
Thank you for contacting Tineco. We are sorry that you met this kind of issue. You can click this link for your warranty service if you are in the US. us.tineco.com/support/process-a-warranty/
"Hi Everyone
While seelling the sales team has informed that it is covered with 2+ 2 years warranty. But actual warranty period is 1 year only. Every service visit they charge you 990 rs. The battery life time is very poor. That it will go away in one year. The new battery charge is 9900. You will see high rating, because they provide the attractive gifts for the people who gives 5 ratings in site. But the reality is it will fail in within 2 months period. The service time they took tp resolve is 6 months for the motor issue. In 2 months I got the batter issue, for which I have requested to pay 10k in total. Be aware of the reality befor purchase." I will pass this message how much ever i could
how do you make it self clean?
Push the upper button with the whater droplet icon. You have to be sure also have water in the reservoir and it flushes the vaccum doesnt mean you are not going to clean manually after self cleaning. That self cleaning cycle is more if you are going to continue to use it right after you have cleaned and want to continue rapidly.
I need help. My tineco can’t charge. It’s only 5 months old.
Battery suddenly dropped when using. I saw online hack and force to charge it until 5%.
It happened again today. It dropped , battery was 13%, can’t charge .
When charging, it lasts 15 seconds only, died again, charged for 15 seconds, died again.
How to solve this ?
Thank you for contacting Tineco. We are sorry that you met this kind of issue. You can click this link for your warranty service. us.tineco.com/support/process-a-warranty/
I just got one floor one S3. I have noted that after few minutes working the voice prompt 'Clean the Dirty Water Tank or the debris channel' but the DWT is almost empty and the debris channel is not blocked, this is continuous and I have to restart the vacuum every time. Any hint?
Dear Customer,
Thank you for the comment. We are sorry about the inconvenience brought by our machine. The problem of your machine may be caused by the motor fault. You may contact our customer service team via email, and they would help you with the problem.
Best regards,
Tineco Customer Care
I would like to buy Tineco s5 Pro in Poland. Where can I buy it
Dear Customer,
Thank you for the comment. You may go to our Tineco shop on Amazon Germany for Tineco s5. If you have any other questions, please feel free to contact our customer service team via email, and they are ready to help you.
Best regards,
Tineco Customer Care
must the brush roller be dry before reinstalling?
Dear POGPOG,
We strongly suggest you wash and dry the brush roller every time after you finish your cleaning job to avoid unusual smell for your next use.
Best,
Tineco Customer Care
support@Tineco.com
How do you suggest you clean the brush roller?
@@brooketemple9908 i usually just brush it with water with the brush that came in the package
COMO PONER EL VIDEO EN ESPAÑOL
Where is the origin of manufacturer?
Dear Solar,
Thank you for the comment. Tineco lies in Jiangsu, China. If you have any other questions, please feel free to contact our customer service team via email.
Best regards,
Tineco Customer Care
I bought one and it broke down just as the warranty was up they said to fix it is 100 dollars what a pos
I really want to buy it but no money unfortunately 😢
Wait for 25% discount. It comes often.
Dear Lahoma,
Thank you for the comment. You may pay attention to our Tineco shop on Amazon. It would have discounts on some holidays. Thank you again for loving our machine!
Best regards,
Tineco Customer Care
@@lakshmikumar21 are you using it ?
@@spiritualananya5147 yes and it is very useful.
Won’t recognise charging base
Thank you for contacting Tineco. We are sorry that you met this kind of issue. You can click this link for your warranty service. us.tineco.com/support/process-a-warranty/
Mine won’t dispense water at all even in cleaning mode. Cannot find a solution to my problem.
Dear Customer,
Thank you for the reply. You may long squeeze the sprayer and check if the water is coming out. If not, you are encouaged to contact our customer service team via email, and they would help you with the problem.
Best regards,
Tineco Customer Care