All the Evos have the coated boiler problem. if you have an evo, run water through the steam wand by switching on brew and steam switch at the same time and catching the water in a white cup. If you see dark colored flakes at the bottom, you have a defective boiler and need to contact whoever you bought it from. Gaggia is not taking this seriously and its costing people money. they wont do anything about it until THEY start losing money
@@TheGizmoGarage We're talking about the boiler, not the shower plate. If you experience dark flakes, Gaggia will replace it. These machines hit way above their price point. Happy brewing!
I will never buy a Gaggia machine or gadget, they have handled this so badly for me and many others, especially in Europe, there is no coordination between dealers as it seems to be in the US. I finally got my dealer to take back the machine and was promised a full refund (fingers cross), this after 2 months of hassle. A recall is the only RIGHT thing to do! Compare how Bambulab, a Chinese 3D manufacturer that had a problem with the electric cable for one of its machines and recalled all the machines, you thought that a European company would handle it better!
I bought an Evo Pro over the holidays and had to return it due to the flaking boiler... It was my first proper espresso machine and as much as I liked it I didn't want to deal with it so I decided to exchange it for a Profitec Go and all your previous videos have been super helpful!
Well I received my Evo Pro today and have pulled several espresso shots that came out great, with both pre ground and fresh ground espresso. No fancy gyrations on the temp side of things. I simply let the machine warm up for 10 minutes with porter filter attached, then removed it to fill and tamp. I purged just before pulling a shot, after that turning on the steam for 5 seconds. Then hitting the brew switch. The espresso came out great, so I’m happy with the machine at this point. If a problem arises down the road I’ll deal with it then, at least WLL is making good on defective machines ! Until then happy brewing……
You probably need to do a little more research on "boilergate" before you start telling people it's safe to use. You don't need to remove the steam wand tip to get flakes out, you can use it like normal to dispense water and get flakes. You also can get them straight from the group. All people need to do is take a look at some of the pictures of the evo boilers with very limited use and see what is happening to them. Not something I would say they don't need to worry about.
Yes. I removed the precision IMS screen and ran water through the group into a filter paper. Flakes. Now having to deal with warranty etc. of course I had PID mod, so let's see what happens.
I did research, coating materials are "food safe" meaning they won't react in your body and will just pass out if you did drink any of those flakes. As long as they are not heated to melting point which will then release toxic fumes like those used on cooking pans. I took my chance and so far it seems to be fine.
@@TheGizmoGaragethat very well might be the case but not something I want out of my new espresso machine. I also wouldn’t tell someone it’s not a big deal. My comment on research was because you said people saw flakes if they removed the tip of the steam wand. Not true, your don’t need to remove the tip to see them and you get them from the group also.
@@pitt4720 You don't have to agree with me. It was my personal opinion.. I work in healthcare and do pick my own brain when it comes to researching health risks. The flakes from GCP is not one I worry for myself or my family.
@@TheGizmoGarage as you should. I wasn’t talking about researching consuming teflon. I was saying researching boilergate and that you didn’t need to remove the steam tip to see flakes!
Hopefully they fixed the boilers in the newer machines. I had my Gaggia since 08/2023 and I have flakes when I checked. So yeah, boilergate affects me. The machine is great. Just the boiler is iffy. And Gaggia's response is lukewarm so far. I think this issue can kill their following if they do not take some decisive steps and communicate. Nobody wants to ingest boiler coating. You see the flakes, but there can be microparticles. It is foodsafe coating, that is not the same as safe to ingest.
Gaggia made a huge mistake with the coated boiler. You can (fairly easily if you are into that stuff) change out the boiler, the standard aluminum boiler sells for $35 on Whole Latte Love. IMHO, Gaggia (aka Philips Electronics) needs to do a couple upgrades to remain competitive. Specifically, a larger stainless steel boiler and a better steam wand and no-leak valve. They don't need to add 'electronics' because it is the 'electronics' that often fail on consumer-machines of any kind rendering the rest of the machine useless. I started with a $50 DeLonghi Stilosa. It made a decent (really small) shot. Literally: the steam wand on the Stilosa worked 10 times better than on the GCP (2019).
@@SunriseLAW yeah, I just took the boiler out. Not a pretty sight. Gaggia is sending a new one. But I’ll probably part ways with the machine after repairing it.
You could eat all of the coating from the boiler and it will not have a serious impact on your overall health. It could not be more than a few grams that will slowly leech into your coffee overtime even if it does have some level of toxicity it will just not be enough. People are insane when it comes to this stuff but have 4 drinks a week or smoke weed or walk in high traffic areas etc and never say a word. Typical internet over reaction.
brewing group and tube , which are brass they are not polished - they are chrome plated brass. In one machine it is fully stainless steel, on other machine chrome plated. Brass may be better for temperature stability but chrome plated brass is not very healthy, plus chrome will pill off with time in your cup. Yam! I would choose stainless steel with no questions over chrome plated brass. Also very confusing which one is which? classic, pro, v2, evo ??? could they come up with more specific names Evo 1, evo 2 evo 3 ... Classic pro is stainless or Evo is stainless. Still not get it.
While you had your hands in there, it would have taken you less than 15mn to dismount the boiler, show the inside to the camera so we can all attest that the coating is intact (is it ?), and put it back on. This would even have shown owners how easy it is to conduct this check themselves. But then chances are the final video would have taken a very different direction...
@@TheGizmoGarage It does not void the legal warranty. The FTC has been clear about it for some years now. Know your rights ;) Let us know when you've done it.
I had the machine for a month and eventually started seeing the flakes. Had to return it. Machine worked great just didn’t enjoy the black flakes from the steam wand.
Had my evo pro for 4 months. The day after descaling I was getting black flakes out of the steam wand. Whole Latte Love agreed to a full refund. I have since bought a Profitec go
Yes, safer to buy the Pro, but keep in mind Pro uses an uncoated aluminum boiler, which is prone to scaling up and needs a special Gaggia aluminum boiler descaler vs brass/stainless steel boiler descaler to clean.
Thanks for reviewin g the machine. I have a question for your, Does this machine support dual voltage (120v-220v) ? In the website says in the power supply :230V 50Hz 1200W; 120V 60Hz 1350W . So in terms of using the proper power cord, can we purhcase this machine form uS and using in countries with 220V like middle east? and this machine is 9 Bar or 15 Bar?
No it does not support dual voltage. The machine you buy the voltage is based on the country the retailer is based at. The list is just for your reference since higher voltage machines are of course more efficient.
I like your videos about espresso machines. Any updates on your Evo? I was in the market came across with your Profitec GO video, than I decided to buy GCP Evo. I just received my Evo today, I am not sure I should keep it. Prioir to my purchase I contacted with WLL sales team, they promised me Boilergate issue was isolated and no longer happens with the new machine. They even offered to send me a brand new aluminum boiler. Which is made me very uncomfortable, however now I have the machine, but I am not sure I should keep it, even try it out! So what's going on with your machine? Can you make a follow up video on your GCP Evo. I am really curious.
Loving it; daily shots were made, very consistent quality, quieter and has no flakes so far after a month of use. I do think people over think the flakes as "toxic" but in my opinion even if they flake no health issue will arise, except the inconvenience of having WLL replace it under warranty.
I just ordered my evo today. I saw in a previous video you upgraded the gasket on the original classic pro, would you recommend upgrading the gasket on the evo pro?
Yep, first thing I did was upgrading to the silicon gasket, as they always come with rubber gaskets which stops gliding sooner or later. They use the red 8mm gasket amzn.to/3VVyBCT
The Evo it's been released all around the world in mid 2023. The only difference with the N. American version is that one comes with the 9bar OPV spring by default. Everywhere else in the world it comes with the 12bar spring. Btw the portafilter is 100% stainless steel on the Evo compared to the chrome plated brass of the 2019 Pro model. The brewing head (the outer side) is also stainless steel on the Evo, whereas chrome plated brass on the 2019 Pro.
Group brew head is bare brass and distribution plate is SS! th-cam.com/video/_sRG4sMbVhQ/w-d-xo.html Note that he uses the wrong name on the distribution plate!
@@dejedejsson Yes I know, but he was referring to the outer part of the group head (the visible part) which is stainless steel. He was keep messing up with the name of the parts the entire video.
It drives me insane here. Contacted Gaggia in Hanoi and they seem nothing to know about boilergate (!!). They advised me to buy the Lelit Bianca V3, the price is 3 times more expensive and too expensive for me because I drink only daily two espressoes. Poor service here and so no wonder people by SMEG here. What do you recommend me to buy? I live in Hanoi, Vietnam. I love your videos.
There really isn't anything comparable with it's value at it's price... Maybe look for Lelit Anna Espresso Machine, with PID and pressure gauge, and a brass boiler. It's about $200 US Dollars more here but I think it should perform well.
Could someone please tell me i bought the evo pro i want to change the shower screen cant seem to find a 58 mm can anyone lead me in the right direction
You should never upgrade only a few years later. Had a 2006 model that sold the other week. With proper maintenance these machines can last easily 20 years.
Older gaggias with more alunimum parts does corrode and affect shots produced. Newer model upgrade to more stainless steel and brass components are welcomed.
All the Evos have the coated boiler problem. if you have an evo, run water through the steam wand by switching on brew and steam switch at the same time and catching the water in a white cup. If you see dark colored flakes at the bottom, you have a defective boiler and need to contact whoever you bought it from. Gaggia is not taking this seriously and its costing people money. they wont do anything about it until THEY start losing money
The coating is no longer used. Gaggia will provide support by replacing the boiler.
@@TheGizmoGarage We're talking about the boiler, not the shower plate. If you experience dark flakes, Gaggia will replace it. These machines hit way above their price point. Happy brewing!
@@bélalugrisi I may have replied to the wrong post, apologize! But yep, no flakes yet...
@@TheGizmoGarage No problem, just want you to have the correct information. Best to ya~
I will never buy a Gaggia machine or gadget, they have handled this so badly for me and many others, especially in Europe, there is no coordination between dealers as it seems to be in the US.
I finally got my dealer to take back the machine and was promised a full refund (fingers cross), this after 2 months of hassle.
A recall is the only RIGHT thing to do!
Compare how Bambulab, a Chinese 3D manufacturer that had a problem with the electric cable for one of its machines and recalled all the machines, you thought that a European company would handle it better!
Thank you for the video🎉
I bought an Evo Pro over the holidays and had to return it due to the flaking boiler... It was my first proper espresso machine and as much as I liked it I didn't want to deal with it so I decided to exchange it for a Profitec Go and all your previous videos have been super helpful!
I was looking at the Profitec go as the replacement, for my GCP. I ended up going with a pro 400 because they had no GO’s in stock at the time.
I'm glad to hear you are enjoying the Profitec Go :)
Well I received my Evo Pro today and have pulled several espresso shots that came out great, with both pre ground and fresh ground espresso. No fancy gyrations on the temp side of things. I simply let the machine warm up for 10 minutes with porter filter attached, then removed it to fill and tamp. I purged just before pulling a shot, after that turning on the steam for 5 seconds. Then hitting the brew switch. The espresso came out great, so I’m happy with the machine at this point. If a problem arises down the road I’ll deal with it then, at least WLL is making good on defective machines ! Until then happy brewing……
You probably need to do a little more research on "boilergate" before you start telling people it's safe to use. You don't need to remove the steam wand tip to get flakes out, you can use it like normal to dispense water and get flakes. You also can get them straight from the group. All people need to do is take a look at some of the pictures of the evo boilers with very limited use and see what is happening to them. Not something I would say they don't need to worry about.
Yes. I removed the precision IMS screen and ran water through the group into a filter paper. Flakes. Now having to deal with warranty etc. of course I had PID mod, so let's see what happens.
I did research, coating materials are "food safe" meaning they won't react in your body and will just pass out if you did drink any of those flakes. As long as they are not heated to melting point which will then release toxic fumes like those used on cooking pans. I took my chance and so far it seems to be fine.
@@TheGizmoGaragethat very well
might be the case but not something I want out of my new espresso machine. I also wouldn’t tell someone it’s not a big deal. My comment on research was because you said people saw flakes if they removed the tip of the steam wand. Not true, your don’t need to remove the tip to see them and you get them from the group also.
@@pitt4720 You don't have to agree with me. It was my personal opinion.. I work in healthcare and do pick my own brain when it comes to researching health risks. The flakes from GCP is not one I worry for myself or my family.
@@TheGizmoGarage as you should. I wasn’t talking about researching consuming teflon. I was saying researching boilergate and that you didn’t need to remove the steam tip to see flakes!
Hopefully they fixed the boilers in the newer machines. I had my Gaggia since 08/2023 and I have flakes when I checked. So yeah, boilergate affects me. The machine is great. Just the boiler is iffy. And Gaggia's response is lukewarm so far. I think this issue can kill their following if they do not take some decisive steps and communicate. Nobody wants to ingest boiler coating. You see the flakes, but there can be microparticles. It is foodsafe coating, that is not the same as safe to ingest.
Gaggia made a huge mistake with the coated boiler. You can (fairly easily if you are into that stuff) change out the boiler, the standard aluminum boiler sells for $35 on Whole Latte Love. IMHO, Gaggia (aka Philips Electronics) needs to do a couple upgrades to remain competitive. Specifically, a larger stainless steel boiler and a better steam wand and no-leak valve. They don't need to add 'electronics' because it is the 'electronics' that often fail on consumer-machines of any kind rendering the rest of the machine useless. I started with a $50 DeLonghi Stilosa. It made a decent (really small) shot. Literally: the steam wand on the Stilosa worked 10 times better than on the GCP (2019).
@@SunriseLAW yeah, I just took the boiler out. Not a pretty sight. Gaggia is sending a new one. But I’ll probably part ways with the machine after repairing it.
@@SunriseLAW the issue with the standard boiler is that some people claim there can be corrosion because of the brass grouphead.
@@jankorecky151 that is the best part of Gaggia... so far they hold their value fairly well (compared to the really cheap machines).
You could eat all of the coating from the boiler and it will not have a serious impact on your overall health. It could not be more than a few grams that will slowly leech into your coffee overtime even if it does have some level of toxicity it will just not be enough. People are insane when it comes to this stuff but have 4 drinks a week or smoke weed or walk in high traffic areas etc and never say a word. Typical internet over reaction.
I like this guy.. very informative comparison technically. I am planning to have an evo pro. This guy helps me to decide..
Cheers Gaggia guy..
Thank you sir
brewing group and tube , which are brass they are not polished - they are chrome plated brass. In one machine it is fully stainless steel, on other machine chrome plated. Brass may be better for temperature stability but chrome plated brass is not very healthy, plus chrome will pill off with time in your cup. Yam! I would choose stainless steel with no questions over chrome plated brass.
Also very confusing which one is which? classic, pro, v2, evo ??? could they come up with more specific names Evo 1, evo 2 evo 3 ... Classic pro is stainless or Evo is stainless. Still not get it.
While you had your hands in there, it would have taken you less than 15mn to dismount the boiler, show the inside to the camera so we can all attest that the coating is intact (is it ?), and put it back on.
This would even have shown owners how easy it is to conduct this check themselves.
But then chances are the final video would have taken a very different direction...
I don't want to disassemble the boiler because it voids the warranty... Opening the top doesn't.
@@TheGizmoGarage It does not void the legal warranty. The FTC has been clear about it for some years now. Know your rights ;)
Let us know when you've done it.
I had the machine for a month and eventually started seeing the flakes. Had to return it. Machine worked great just didn’t enjoy the black flakes from the steam wand.
Think of it the bright way :) maybe your Gaggia steam wand will get clogged and not leak. :)
Bummer :( I check every week using the wand, so far no flakes and about 50 shots made from daily use.
Is this a problem in the frother??
Nice review, but it was much convincing if you tested the boiler of your new evo in your video.
I'm sure he has been a victim of boilergate already. Maybe there is a video follow up to this with his findings. We'll see.
Almost a month of use, weekly check of "flakes" in steaming wand, so far so good and about 50-60 shots made
I'm referring to the outer edge of the brewing group that doesn't get into contact with water.
Had my evo pro for 4 months. The day after descaling I was getting black flakes out of the steam wand. Whole Latte Love agreed to a full refund. I have since bought a Profitec go
Thanks for sharing your experience, enjoy your Profitec
So is it safer to buy the pro and not the evo or do some pro versions also have the boiler problem.
Yes, safer to buy the Pro, but keep in mind Pro uses an uncoated aluminum boiler, which is prone to scaling up and needs a special Gaggia aluminum boiler descaler vs brass/stainless steel boiler descaler to clean.
@TheGizmoGarage I think I might spend a little more and get the quickmill pippa. In Australia it's $400 ($250US) more then the gaggia.
Thanks for reviewin g the machine. I have a question for your, Does this machine support dual voltage (120v-220v) ? In the website says in the power supply :230V 50Hz 1200W; 120V 60Hz 1350W . So in terms of using the proper power cord, can we purhcase this machine form uS and using in countries with 220V like middle east? and this machine is 9 Bar or 15 Bar?
No it does not support dual voltage. The machine you buy the voltage is based on the country the retailer is based at. The list is just for your reference since higher voltage machines are of course more efficient.
I like your videos about espresso machines. Any updates on your Evo? I was in the market came across with your Profitec GO video, than I decided to buy GCP Evo. I just received my Evo today, I am not sure I should keep it. Prioir to my purchase I contacted with WLL sales team, they promised me Boilergate issue was isolated and no longer happens with the new machine. They even offered to send me a brand new aluminum boiler. Which is made me very uncomfortable, however now I have the machine, but I am not sure I should keep it, even try it out! So what's going on with your machine? Can you make a follow up video on your GCP Evo. I am really curious.
Loving it; daily shots were made, very consistent quality, quieter and has no flakes so far after a month of use. I do think people over think the flakes as "toxic" but in my opinion even if they flake no health issue will arise, except the inconvenience of having WLL replace it under warranty.
I just ordered my evo today. I saw in a previous video you upgraded the gasket on the original classic pro, would you recommend upgrading the gasket on the evo pro?
Yep, first thing I did was upgrading to the silicon gasket, as they always come with rubber gaskets which stops gliding sooner or later. They use the red 8mm gasket amzn.to/3VVyBCT
The Evo it's been released all around the world in mid 2023. The only difference with the N. American version is that one comes with the 9bar OPV spring by default. Everywhere else in the world it comes with the 12bar spring.
Btw the portafilter is 100% stainless steel on the Evo compared to the chrome plated brass of the 2019 Pro model.
The brewing head (the outer side) is also stainless steel on the Evo, whereas chrome plated brass on the 2019 Pro.
Group brew head is bare brass and distribution plate is SS!
th-cam.com/video/_sRG4sMbVhQ/w-d-xo.html
Note that he uses the wrong name on the distribution plate!
@@dejedejsson Yes I know, but he was referring to the outer part of the group head (the visible part) which is stainless steel. He was keep messing up with the name of the parts the entire video.
Polished stainless steel looks great.
It drives me insane here. Contacted Gaggia in Hanoi and they seem nothing to know about boilergate (!!). They advised me to buy the Lelit Bianca V3, the price is 3 times more expensive and too expensive for me because I drink only daily two espressoes. Poor service here and so no wonder people by SMEG here. What do you recommend me to buy? I live in Hanoi, Vietnam. I love your videos.
There really isn't anything comparable with it's value at it's price... Maybe look for Lelit Anna Espresso Machine, with PID and pressure gauge, and a brass boiler. It's about $200 US Dollars more here but I think it should perform well.
@@TheGizmoGarage Thank you for your advise.
Could someone please tell me i bought the evo pro i want to change the shower screen cant seem to find a 58 mm can anyone lead me in the right direction
amzn.to/3KgIBjl
You should never upgrade only a few years later. Had a 2006 model that sold the other week. With proper maintenance these machines can last easily 20 years.
Older gaggias with more alunimum parts does corrode and affect shots produced. Newer model upgrade to more stainless steel and brass components are welcomed.
Gaggia should take the evo off the market it can’t be safe
Your videos are packed with info, and you know you stuff, but 32 minutes? Anything over 10 minutes and people just chapter jump. Edit, edit, edit...
Thank you sir, will consider edit to be more efficient.
@@TheGizmoGarage I watched the whole thing and enjoyed your presentation style, it was almost therapeutic. Not everyone is chapter jumping.