In your job it is a good idea. On engines that I have rebuilt myself I will sometimes pre-fill the filter if the filter is installed vertical. If you are careful there is no danger especially if the filter is filled before the engine is in the chassis. On a big block MoPar the filter is installed horizontal so pre-filling is not an option. There is always a danger of getting debris in the filter pre-fill or not. Trash could fall off the chassis as you move the filter under the vehicle. When I rebuild an engine I either use a good assembly lube or a mixture of my own making so rpe-oiling is not necessary.
Also I like the fact this guy says he does not money to fix his battery terminals, which you could fix on the CHEAP at your local Walmart It look like he had a mason jar full of change in the trunk...doods a liar.
A good response to them is police issue led spotlights. They work wonders. One blast into the face usually does the trick. Unity makes some great ones. A bit pricy over halogen but mine are still going strong nine years later. I just hate changing lightbulbs.
@@JackReacheround tbh I have a 97 ford ranger. My headlights do not turn on unless I turn the turn dial switch. Not even high beams come on unless I pull to flash them. But there have been times I accidently knocked it into the high beam position. But if I'm correct, there had been 1 time I accidently drove around with high beams on not realizing they were till someone flashed back at me them thats when I noticed (at the time I've only driven for probably less than 1 year) but people that leave their high beams on while driving are the reason I keep my light bar uncovered and ready to use. Want to blind me? I'll blind you as well 😂 (only been driving for little over 2 years now)
thats just...wow. i wonder what he would do if somebody else didnt turn off their headlights when they meet each other on the road, both cars completely blinding each other? does he turn them off then or think its completely normal to not see a thing until he crashes?
@@TvShopOnTv I can understand someone coming from the deep jungle of the amazon. Not a owner of a Camaro. He needs a 500 dollar ticket. that would sink into his small brain
I don't know why it infuriates me, there's so much worse to be mad about, but really it's the disrespect these drivers have for others. Selfish to run high beams. Even frustrating when fog lights are on.
It actually never occurred to me until watching this video that customers can be predatory towards mechanics as well and accuse them of causing damage that existed prior to the service. I would never purposely damage my vehicle with hopes of having someone else get blamed and getting paid for from their pocket. Not only are your videos entertaining, but they also provide a "legal" record of work you performed and how you performed it. It will also show evidence of existing damages.
When I worked for Firestone, back in the 90's, they had a super-liberal Customer Satisfaction program going because mistrust in the industry had gotten so bad. Every new Associate had to go for Orientation Training - during which they taught us that surveys had shown that people considered taking their car to a shop as stressful as going to the dentist. This program was ridiculous - they would replace entire engines and transmissions if someone so much as hiccupped in a car after we worked on it and it counted against our monthly performance numbers and bonuses. One of the techs at my shop blew the transmission out of his Mustang while he was racing it and tried to take it to another store to have a transmissions service done so he could take it back and claim they had damaged it. He got as far as having the replacement approved before "someone" called the store and told them what he was pulling. Not only did he not get his transmission fixed, he also found himself unemployed. Thanks to people like this, mechanics have to be as distrustful of customers as the customers have become of the shops. It's one of the reasons I quit turning wrenches.
@@johnd5398 the way I view this stuff is if you don't trust a mechanic then do the work yourself. I was born in 94 so I never experienced the stuff in the 90s but the shops I've been to over the years haven't been bad and haven't tried to do unneeded repairs.
@@johnd5398 Knowing Firestone- I don't trust those crooks as far as I can throw a bull by the tail. A friend of mine was quoted $2200 for an oxygen sensor on an older Toyota Corolla. When I called for my friend they asked well how much money does he have? What scum!
Yeah. People at messed up. However there are some animal shops out there. In 2018 I bought a used Focus from a Ford dealership. 1 month in the car struggles to start. It ended being the transmission 80k south african. They asked me about warranty. I said no. I only had the car a month. My warranty ended up paying 20k. They put up the other 60k. Okay that's sorted. Another month goes by. The car is now vibrating/shuddering on the road. They tell me it's buckled wheels. Then another month or 2 or 3. Goes by and there's coolant leaking into the cabin. And I ended up paying 3k. This was a horrible experience. I had to threaten legal action. Because in my country. You have 6 months warranty when purchasing a vehicle. The dealership must either fix it or replace the vehicle. The focus is still driving but I don't interact with Ford at all. I service the vehicle at other local approved service centers. But all i know is. I'm not buying from them again.
Happens a lot in the boat world. Something about owning a $200k+ boat turns people into the worst types of ppl. And not a single one should be operating a boat. They're all morons.
I worked on my own cars for 25 years, built and raced 2 racing cars over about 15 of those years. I hurt my back badly and am in constant pain and can't work on my own car or even wash it anymore. No more tinkering in the garage or just spending time in the garage. Your video brought me so much joy in just appreciating being able to work on a car. Thank you.
I also work on most of my cars whenever I pay someone else to do a repair that I could do much cheaper I realize how much work that job entails and really appreciate the professionals who save the wear and tear on my body. THANKS TO ALL OF THE AMAZING MECHANICS KEEPING ME GOING
Yeah... When I watch his videos- I'm so happy that i service my cars and bike by myself (well, at least what i can, like oil or brake jobs). Looking at this guy's job I can't even imagine giving the car for service of such a "professional". Luckily, there are guys like Wes at Watch Wes Work channel, who restore my faith in humanity...
Right there with you man. I got two suggestions. One is medicinal, a product called 'kratom' works similarly to an opioid although it is VERY different. The other you'll have to ask a neurologist about. It's an implant called a 'spinal cord stimulator' it sends electrical pulses through your nerves and cancels out the signal telling your brain that you're in pain. My pain is down 50% since the installation. Not only that, but it's a 'try before you buy' deal where you get a trial implant. If it works for you they install the real one a few weeks later. Even give you an iPod as a remote control, and they're both outpatient procedures even with waiting and recovery room time it's under six hours.
Just the fact that you gave him the new terminal for his battery and addressed that issue that really wasn’t your concern in the first place made my day. You went above and beyond my guy. Glad I came across your channel bro!
@@oobaka1967 And predatory car dealers and especially most of the buy here, pay here lots. I never in my life tried any games with mechanics, I can't say I have had equal treatment.
Unfortunately everything mentioned here is true. Worst part is because it exists trust isn't there anymore. Greed is all around us and because of that the ones who try to help things are still expensive
Sorry about the predatory customer. I get those too. After I had you work on my computer - the printer always jams or my garage door opener no longer works...
I'm on my daughter's TH-cam. The phrase, "Never did that before." brought back a lot of memories. One time when I worked at a Cheverolet and Cadillac dealership, I replaced a wire harness that melted from a short. It was on a 96 Cadillac Eldorado. The owner was always rude. I really didn't want to do it because I knew after I was done I was going to hear, "It never did that before." Anyway, the wiring harness that I replaced was 48 lbs. That's a lot of wire! It went from under the hood, inside the car, into the trunk, and to the license plate light. I had to remove both door panels, the front bucket seats, the rear seat, the center console, the carpet, the radio and ash tray. The guy seen his car in pieces and politely asked my supervisor if his car was ever going to run again. I got it all back together. It took me a week. I worked on it when I didn't have other work to do. The customer brought it back 3 days later and told my supervisor, "I'm not complaining because I didn't think that my car was ever going to run again. There's no squeaks or rattles. I'm just letting you know that the radio and cigarette lighter doesn't work." I forgot to hook the wiring up to them. That was music to my ears. 😆
I repair cell phones after the repair customers will say well now this doesn't work or it didn't do that before. Yet how can I test if something doesn't work if the screen is so broken you can't tell if the phone is even on
I knew someone like that. He had a Trans Am for a while, and there was always the smell of raw gas in the cabin. He had enough money to buy the "status" of such a car (or probably borrowed the money at predatory rates), but not enough to get it to be safe. When I told him a tire was so worn that I could see some steel belt exposed, and it was really a matter of life or death to replace it, he got angry and said he couldn't afford it, and if I thought it was so important I could pay for it.
@@garyh4458 A lot of states don't have any safety - or emission - inspections. When I lived in Pennsylvania long ago, the twice-a-year inspections were done by repair shops, which created a conflict of interest. They tended to find a lot of loose ball joints. In NJ, the state does annual inspections, and they tended to find mis-aimed headlights. Minnesota and Wisconsin have no inspections at all.
It's L99 engine - one of the most idiotproof out there. I have 16 (I know 6gen) Ss Camaro for 5 years now and that car is service free 99% of the time (If I brake something thats different story).
I feel like we are on the same wavelength on repairing vehicles. I am 41 and been wrenching since I was 14. I've seen a lot. I lost a job from a local dealership in my 20's because I refused to "upsell" baseless service. They actually put a dollar amount on their techs to sell monthly. Uh, no. I fixed what was wrong and saved customers where I could. Even called a service writer on a few. I wasn't raised like that, so losing that job felt ok. I now am the primary mechanic for the city I live in and never have to deal with customers any more. Win win. Keep up the good and honest work!!!
Ditto. Worked for a corporation that asked me to up sell products. I only was there a couple years, but started to get customers that would ask for me specifically. One guy even said to me that if I tell him he needs anything he trusts me and would buy anything if I say he needs it. When corporate came down on me and brought up that I need to sell more, I said "I thought our motto was the one you can trust." the look on their face was priceless. But short lived, as it went, he came up with alternative. Where I wasn't allowed to say anything to customer unless they asked. Didn't work there much long after. Life is much more rewarding knowing you never screwed over innocent victims.
I suppose it must work for them, but as soon as a garage suggests a procedure I haven’t asked for, I’m going for a second opinion. And if it’s not needed, I would never go back to the original and I would let everyone I meet know that they can’t necessarily be trusted.
Years ago when I was doing car stereo installs, a customer came in and stated that her cd's were disappearing. She would put one disc into the radio but it wouldn't play. She tried one after the other until she brought the car in to be looked at. I pulled the bezel off of the dash board and discovered that she was sticking each cd into a gap in between the radio and the bezel. :o
You’re a good man to help this guy out. Most (including myself) would have just laughed at him for having a car he couldn’t afford to properly maintain.
I was thinking he was going to get hit with some BS from the customer "My cars electronics are fried! i didnt put that terminal on and didnt ok it! now pay me!"
Me - The simple reason people are so skeptical about car salesmen and repair shops is that they have been burned (or FEEL that way) so many times. Unless they are working a set-up, in which case they need to attack you.
@@stevejette2329 You are right about this. I’d just like to add, being a woman, years ago, I was definitely cheated by some mechanics. I take excellent care of my vehicles, “Thanks Dad, Rest In Peace.” Luckily, I knew some about vehicles, or I had plenty of friends who knew a lot when a shop was trying to take me. Usually it would be a lot of upselling, that didn’t need to happen at all. I have really had to work on being neutral walking into a mechanics shop. I really wish there were required classes taught in school, to everyone, about auto basics and the do’s and don’t’s of finance, imo.
My Dad was a mechanic and he taught me A LOT. He couldn't stand the thought of his daughter stranded somewhere, because of something dumb. Before he passed away, he told me to watch out for my younger sisters (we're all in our 50's)..., and with the help of your videos...I am doing just that. I love your little personable comments....it reminds me so much of him. God bless you!
Before bringing your vehicles in to a shop, buy yourself a OBDII scanner for testing your check engine lights. And TH-cam every issue or possible issue and see what numerous videos have to say cause it’s not always the same, but typically the vast majority will point to one thing as a starting point. Over half the time the repair is simple, part is cheap, and repair can easily be done yourself.
Agreed with LJ. An OBD2 bluetooth sensor is similar to nothing in price and may help you a lot from maintenance to repair or getting out of a bad situation. Just recommended today to have a simple box of things you know how to use, like a insulation tape, some wires, a knife and a plier, etc. This things are the most helpful when unpredictable and small things happen, like crushing the side mirror and not having time or where to replace it, etc. It's nice to read comments like yours, you dad would be proud of you for sure! Our family is what we have of most important in life. Best regards and have a nice week!
My dad was a Squadron Commander and he was the same way...BUT he refused to buy us a car at 16 or anything else. He was trying to teach is a work ethic. If we wanted something he told us to go get a job and earn the money
@@LJT9393 spot on with your comment. I bought a cheap obd scanner when my wife’s car broke. It would idle fine, but stall as soon as I hit the gas. Obd said throttle body issue. A quick TH-cam search and Amazon throttle body for $45 and I had it changed in less than an hour. Worked just fine until we traded it in a year later.
Bro... dirty gloves or not, I'd trust you with any of my cars ANYDAY! I've seen enough of your videos to KNOW that you love your craft and are OCD enough to be called an expert, in my book. Keep up the AWESOME work!
Oh yeah, OCD enough to leave dirty oil on the oil filter flange instead of wiping it off and lubricating the oil filter gasket with clean oil (10 seconds job, but in full accordance with manufacturer guidance), or leaving the old oil plug gasket instead of putting the new one (omg, it costs 10 cents!) - is that the OCD? People here are talking about "don't buy a car if you can't afford to service it", but whats a point in affording THIS service? He always puts oil "all the way, to the max mark!" - but this is wrong! There are manufacturer specifications on how much oil to put! And if it is an auto service they should have software to pull out those specs in seconds! And I've never seen the oil change recomendation that say "fill to the max" - they all say "between min and max". Because when oil heats up, it expands, and if it is at max there's nothing good. Those marks put there for a reason.
@@overmind06 It would come down to the burden of proof. It is always on the accuser to prove their argument so the shady customer would need evidence proving the damage wasn't present immediately prior to taking it to the shop.
@@GeoRyukaiser This is why the svc writer needs to go out with customer and do a walk-around. Can even video it but not needed. You mark down anything you notice that may be damaged, and customer signs it, and make a copy. This works great for the noticeable things. Like starting the vehicle also. If it does not start, you get a tech out there to do quick visuals. People suck and that will not change. Many customers have been screwed by auto technicians also. Works both ways.
$20 says the dude tried installing those light himself and didn't know how to get to the light so cut holes in the fenderwells or quickly watched or read that you might have to cut holes in the light housing when "upgrading" to HID or LED kits, and then couldn't figure out how to install the bulbs because they were the wrong ones.
Spot frickin' on. I love my Subaru but I hate the engineers that made it so I have to remove a wheel and inner fender to replace a low-beam lamp. I'm not even halfway through the video and I know the C is cheap, lies, and is lazy. Hope they have fun with all the water ingress in the engine bay now.
When you hit the front bumper straight onto curb while parking... Everything pops! And what you don't immediately fix blows in the wind and pops other stuff until something is rubbing a hole through plastic parts.
I've been turning wrenches for 35+ years and unfortunately mechanics get a bad wrap due to the unscrupulous actions of a few "bad" mechanics. Kudos for being thorough, informative and a legit mechanic.
if it makes you feel any better, any time i've actually waited for service on my car and was able to watch, i did so only because it was so interesting to see the underside of my 20-year-old car and to see how fast the guys could work. (i also have a fantastic mechanic who patched my flat tire in less than 15 minutes just so i wouldn't have to walk on a dangerous road. major, major props to you guys)
@@briwire138 It is recommended to replace tires when you have 2/32" of tread left. Which is where the wear bar markers are on the tire. These tires were into the wear bars and past the safe to drive life of the tire tread.
*I really hate shady clients; when I was a sales guy I would never take on shady clients. I would give you about three chances to be honest with me and if not, I would explain that we were not a good fit (I would explain why) and they should find another sales person that would be a better fit for them. These shady clients will end up costing you a lot more in the long run.*
Hi there, I'm in S.E.Asia. We'll I was a sales person, and yes it's good to do business with sincere and decent people. Also its a 2 side issue, where the clients find us sales to be shady too.
I know you hate shady clients but I hate shady mechanics and I've had tons and tons of them, goes both ways. And believe me I could tell you 30 stories in my life about shady mechanics. And I'm 58 and I've had my share. And I don't mind paying good money to work on my car but I want it done correctly and I want it done and clean and right. No cutting corners or whatever I'm a fanatic with my car and I've only met a few excellent mechanics in my life and I'm sure there's a lot of shady consumers too those both ways again
You know what's funny is that every mechanic I know including myself we all seem to talk to ourselves exactly like this guy even when there's no cameras around sometimes just standing there and listening to somebody can be the best comic relief you've honestly ever heard 😂🤣
That's funny. I'm a shade tree mechanic myself. No radio because if I have to concentrate I can't hear it anyway. Silence in the garage. Work mostly alone. The conversations I have with myself in total silence are amazing!!
I'm a computer tech by day, but I wrench for fun. I talk to myself doing both. It's nice when the wife stops by outside, because I can talk to someone else for a change. ;D
@@Vykk_Draygo if i have to say i end yp in any job its gonna be somepalce in the matince feild because i do chat ot my self a LOT :P sounds like a real good place ot be.
Oh bugger it! Damned screw stuck. WTF! Ain't got the special tool, %#*# How much, you gotta be joking! Please, please, please don't sheer off! Thank god it came off.. ...etc, etc...😁
Ray I would trust you with ANY car I'm driving or have driven because you're not only EXCELLENT at what you do, you're patient and you're ethical. SOME bad mechanics out there mess it up for the good ones like you.
He needs his high beams on, to warn others thathe can't stop with those brakes, or steer in the wet with that tyre. Good of him to warn others. I have met a lot of people who do not know they have low and high beams. They think low is just the pilot/marker/sidelights, and high is headlamps, no idea that headlamps have two settings, and that the blue warning lamp is just to remind them headlamps are on.
I thought I was crazy. My eyes have become a bit sensitive to headlights at night, but I knew there was no way in hell people weren’t using high beams on lighted highways and roads I drive. Tickets need to be issued for that nonsense.
A pet peeve of mine is using lights incorrectly. I.e the name is written on the tin (for the most part) Fog lights are for fog Park lights are when you're on the side of the road. Dim/dip is for when cars are line of sight. Full beam is for when you don't see cars in line of sight. Also that if you are going to have your lights on for visibility of your car to others, put it on dip and not park Some front park lights are potato and do nothing for visibility while driving. The only part that'll stand out is your rear!
@@rowlandbuck2703 the LED headlights have got to be causing crashes. Yes they work ok on absolutely flat roads but in the hills they'll blind the hell out of oncoming traffic. I had to come to a complete stop the other night as a truck came over a hill coming at me because I couldn't see shet. I'm going to get some super extreme ultra very high power LEDs just to overcome the oncoming traffic with LED. Our highway patrol has some of the brightest. There was one who was turning around and giving people tickets when people were flashing their lights because they thought he had his high beams on until one person took a dashcam to court and showed the judge the highway patrol was running his lights on bright on purpose to give tickets. However he wasn't. They adjusted all the highway patrol vehicle's lights after the judge gave the highway patrolman a huge lecture..
@@HouseCallAutoRepair They are doing their jobs. Blame the state for setting low bars to pass. Hell you could drive with 80% of the car body missing in Florida and no one cares.
@@HouseCallAutoRepair...not every place has inspections. Here in OH, you can drive around with no brake lights, half of the door missing due to rust and no low beams and no one cares. Oh, and most of your exhaust can be gone or dangling and again, no one cares.
Watched this entertaining video again on 04.21.2024. The owner was either ignorant or trying to scam you and the PitStop shop. Glad you’re working for yourself now at your own shop. I look forward to your videos every day.
Your positive attitude alone is priceless! I started out working on cars 20 years ago, but every shop I went to mechanics were angry constantly and throwing things! I left the trade to do industrial millwright work. I wish I knew a mechanic like you, you would have all my business. I do all my own repairs and oil changes cause good mechanics are next to impossible to find and if you do they are weeks backed up.
I'd say it's half and half. Half predatory mechanics and half ignorant customers. Ive been a technician for a few years and have many loyal customers. Do the right thing, be honest and do a good job. Always have to remember, you can't make everyone happy.
@Warren Martin Very true sir.... Can't let someone get to you because of whatever problems they have. Can't expect everyone to be pleased and it's not always gonna be you. Reality is there are many negative ass people out there who go around shitting on other people just because they themselves are not happy so they gotta drag everyone else down with them. Or they're cheap fucks
I’ve been on both sides of the argument. I took my ex wife’s explorer in to the ford dealer that her father worked at for 35 years. It needed an oil change and tire rotation. The service writer called her to give her a list of about $2500 worth of work that it needed, including a new battery. Luckily, she called me before approving anything. I had just replaced the battery two months before with a brand new Die Hard. The car only had about 40k miles and was about 4 years old. I told her I would pick it up and not to worry about it. I was handed the list of items from the service writer and said, “Show me how this needs a new battery.” He grabbed his tester and opened the hood and said, “Shit.” I said, “Now how much more of that list is complete bulls***?” It “needed” brakes, tires, battery, serpentine belt, and rear wheel bearings. The bearings were replaced under warranty the year before when the rear end was replaced. The tires were replaced the year before and had about 8k miles on them. The brakes were still over 50% and worked fine. My father in law bought a new vehicle from them every year. One year for his wife and the next year for himself and rotated every other year. After telling him what happened, he spoke to the owner, the guy he worked for for over 30 years and the owner tried to throw it back on me, like I was wrong. I brought the car back with the list and showed it to the owner and his son (the GM.) I showed them the list and the lack of evidence and they proceeded to back their service department. I told them that they could kiss our whole family’s business goodbye. The son proceeded to raise his voice and get ugly with me and I told him that I was going to cause a scene in the middle of his dealership if he didn’t calm down. He not only lost our business, he lost my in-laws, and a few of their extended family. Fast forward 15 years and I run a company that services construction equipment. You wouldn’t believe the crap people try to pull on a professional. Like trying to get a 2 year old pump replaced under warranty that’s never had an oil change. Or trying to blame us for a bad electric motor that they tried to run on a generator that’s too small for the job.
They're really not. I mean a Gen5 Camaro with the L99 is one of the cheapest ways to get into a V8 sports car for under $20k these days. This is just about someone who bought a car out of their budget. Literally couldn't even afford to tack on the price of a battery terminal that is less than $6 to the oil change.
Ross is right lol, bought my cl 55 amg and had over 18 grand worth of repairs. I’ve managed to cut it down to 4-5 doing all the work myself and sourcing parts.
@@chriskenny5269 by default, BMW and Merc are x3 more costly to maintain than other, even VW, cars. And you are paying for the exclusivity of the parts and breaks that occur more often than in other cars. But hey, you wanted Mercedes AMG intecooler turbo, now pony up :D Nice car tho. ;)
Yep. My 2014 srt jeep grand cherokee is expensive to maintain but I do all the work so it isn't horrible but my 2008 srt JGC is way more expensive. The transfer case fluid is $76 a qt at the stealership.
8:09 "I organized my tool box and now i can't find my tool" haha i felt that. All my tools are in one box basically. i dont' have many, but if they're all in the same spot at least I always know where they are!
You, my friend are correct about the gloves. As an automotive painter for 25 years, those diamond grip gloves are the best on the market. They keep your hands clean, as well as the surface of the car's various parts. As you said, just keep a towel handy. Good job!
One time sitting around shooting the breeze with some friends I said, "Well, I'm not a rocket scientist but..." At which point my friends interrupted and pointed out that actually I was a rocket scientist. They were right. OK. So I'm not a brain surgeon but...
Wished we had so honest a mechanic like you so honest, very professional, and technically sound in your diagnostics and still u do favours for your customers. To you its a battery terminal to the customer your a hero. Well Done!
@@teagancombest6049 my boy has shit from a Japanese cartoon I watched in primary school all over his Camaro... Says a little bit when paired with the whole headlight thing
Watching the Camaro bit at the start of the video, what an awesome guy you are for sorting out his battery problem for him. There's not many garages where I am would help out someone like that. Nice to see decent guys like you. Keep up the good work and don't change.
But once you find a garage like that I would go back to him again and again- even if their work was a little more expensive. Especially for someone who doesn’t know how to fix their own car like me, a trustworthy mechanic is everything
I started learning car repair when I was 14, been over 40 years now...still learning. After all this time this kind of nonsense never ceases to amaze me. Such basic, simple stuff, like tightening down a battery terminal clamp. The more I think about, the more I'm starting to wonder if COVID is a godsend.
I have got a feeling that Covid is going to keep mutating until it gets us. No point in vaccines if they cannot protect against new strains occurring every other week, and none protect against transmission. Let’s hope one of the mutations attaches itself solely to the crazy gene, a huge bonus. 😆
I only started learning car repair last year when I bought my very first car. I needed something to kill the boredom during the pandemic, and I've always wanted to learn how to work on and modify a car. I'm only a year older than you! 😁
I’m 13 and have helped my dad in the garage from as young as I can remember! I’m not super hands but after people like this I feel like a genius 😂 (I know I’m not but want to go to school for a mechanical engineering (big dreams, one day at a time, right? 😂)
People are suspect of mechanics for the following reason: One bad experience with a truly malicious mechanic spreads. For every 10 good interactions there is that one guy....and no one ever tells a story if the ending is happy. This combined with the fact that most people don't understand ANYTHING about how a car works combines into the perfect scenario for distrust. Lack of understanding breeds fear, fear makes you believe anything you hear, what you hear about mechanics is only the bad interactions....not the thousand of good ones. It's the exact same phenomenon that perpetuates any stereotype. It's unfortunate but channels like this can slowly swing the tide as they provide an inside look at your perspective.
The worse thing I can say about a repair shop is poor customer service. I don't have time to babysit a shop. If you say you are going to do something, do it. The customer should not have to come to the shop every week to get answers on how the repair is coming along. A phone call works wonders.
Unfortunately a lot of mechanics get preyed upon by their shops too, I offered my 20 years of experience for 50$ an hour minimum 2 hours if I had to travel ...over 6 months I only got 1 call. I told the guy I could do his rear brakes for 75$ plus parts (high end heavy duty rotors and pads, with dot 4 fluid and bleeding no questions asked, for the price of medium grade o'reilys junk)dude said my prices were suspect. I told him if he doesn't want to pay 215$ all in for a $400 dealership job before parts that's his loss, and apparently that makes me a piece of shit.
I absolutely love people who drive around in the city with their high beams on because they can't see the road markings because their headlamps are so cloudy you think the things are painted white.
@@sivalley In the mid 1990s the popular thing to do was put dark coverings over the lights. That is correct, people would put dark covers over their headlights. My college roommate couldn't figure out why people were always pulling out in front of him at night. I told him remove the headlight sunglasses, so people can see your headlights. I still see it over tail lights.
@@theotherwalt Oh that's still a thing out here in my neck of the woods. People love to "blackout" their car and wonder why they get pulled over or wreck driving at night or in the rain. I kinda hate the modern dash clusters because people drive around with their DRLs and wonder why people honk or flash at them because no lights on dark rural roads.
lol thought that too wtf is it with 10mm sockets.... jesus's car must be put together with all 10mm bolts and he cracks them all the time working on it he needs to steal ours lol.... he owes me like 50 10mm sockets in the 41yrs ive been alive
A coworker of mines doesn’t drive. He bicycles everywhere. Sunny, rain, snow doesn’t matter to him. He’s got a huge collection of 10mm sockets he finds on the roads. Also wrenches in various sizes, pliers, screwdrivers. He has yet to find anything from a truck brand but he’s hoping one day.
Seems like another case of "I can barely afford the payment on a car I shouldn't have bought in the first place , so I'll just let all the maintenance go". Then the car fails apart, owner's upside down in payments, they trade it on yet another unaffordable gem. More payments. More lack of maintenance. Wash rinse repeat , then wonder why they never have any money. They'll never understand that maintenance and care yield longer service life. A car dealers dream.
because people are too damn stupid, school and culture teaches them nothing of value, whereas back in the day you were taught to care for and value what you have manuals etc were given to you plus repair was taught. Now adays everything is dumb, nobody knows how anything works and theres no incentive to know or care, the perfect consumer society. This is why the cars get neglected not because they can just trade in for a new one, but because they dont know shit about the thing that drives, but because nothing teaches them about ANYTHING. people these days barely can tell you what gravity is hell we have people believing the earth is flat ffs so yea
Believe it or not, that particular car is really easy to maintain. Whatever Ray did, you can do all of it yourself in your driveway. Only a few minutes every few months.
It’s so many of ppl in my school as senior or just graduating n they starting to get into buying they own cars n stuff half of them just buy a used luxury car for cheap trying to flex n don’t have half the money to fix a meaningful thing in the car n I be like bark just get a lil Pontiac or lil civic n wait till u can get dat car there like bro I ain’t driving that I’m like Igh have fun driving them cars bout a month n never again
I just started watching you. And honestly I'd let you work on my truck. You see everything. You pay attention. You do things the right way. And for me that says a lot. I managed 315000 miles on an 05 Tahoe by doing things myself. Thank you for not being just another rip off mechanic
No he didn't. You're supposed to put a new crush washer on the oil drain plug, not just check if it's good enough... I can just about guarantee it will leak small drips of oil. It costs about 50 cents... Replace the crush washer every time is "the right way"
@@tristankeith5022 this guy is not a real mechanic he is a lube tech and a bad one at that. What he is doing in these videos is highly dangerous and if he were at a dealership or a highly reputable repair facility he would be fired. This guy is a fraud and he has probably been a lube tech for 20 years not a mechanic people seem to be confused with that.
@@johntetreault this guy is a hack probably works for some oil and lube chain like Firestone or some knock off version guy probably has never changed an engine or transmission or rebuilt a rear differential or re-built a brake system.
Love it about the gloves 🧤…I’ve found a 14mil style I wear and there is nothing like wetting a towel in brakes clean to “wash” your hands! Instantly squeaky clean for the next mess! They clean faster then you can change them 👍
I work on RVs and the whole “it didn’t do that until you worked on it” is just the customer trying to get someone they know is bad for free. That’s why in my job we ALWAYS document errors that way it can’t come back on us. I learned my lesson. Lady had a pop up with a torn canvas. Didn’t think much of it, did the repairs as needed and when she went to pick up, surprise! That tear wasn’t there until you guys worked on it. Had to repair multiple sections as well as the railing for the canvas completely free of charge and 2 hours of shop time because I failed to note that issue. Long story short, always consult/ note issues before touching the job.
Pretty sure every guy everywhere has one of those. Currently mine consists of various screws, nails, screwdrivers, nuts, bolts, random bits and pieces that have no idea what they originally went to, and batteries that I swear have "a little juice left" in them.
@@brianhall4182 and then when you finally have a use for something in there I totally convince myself "see, that's why I've kept at that stuff, I knew I'd need it one day"
@@Mr.Meme01 Plus you always retain an encyclopedic knowledge of everything in that drawer down to the last thumbtack yet you can't remember what you literally just put on your grocery list.
@@brianhall4182 exactly, I was literally just thinking about this, not sure if it's a guy thing but I have great spacial memory, I can remember where I put the most obscure little thing that I haven't touched in a year or remember roads I've only driven once. But damn if you asked me what I did last Wednesday I couldn't tell you 😂
Hey I've seen those holes in the inner fender wells in person before! The plastic underbody panels in one of my old cars also worked as a stiffener, and when they came loose, the fender well would sag and rub against the tire at times. It wore a hole in it and then ripped a chunk out of it. In this case it looked cut out, so I'm guessing he did that manually to clean it up and avoid the rubbing. I'm no mechanic but I bet that flimsy plastic piece was supposed to help stiffen everything up in the front so it wouldn't sag, though obviously it wasn't doing any good here. Probably some pieces missing that he just ripped out by hand and bent the crap out of it. Great video!
i remember grabbing a car out of the parking lot one time and overhearing the customer on the phone saying "all youve gotta do is complain and they give you free stuff" needless to say we documented every single scratch and dent and every other problem on that car so the customer didnt have a leg to stand on when they tried complaining later
Love how you record/comment while you work! Excellent way to teach people but also see how hard it actually is. Thanks for all the work you do to make this channel happen!
@@art40odd it takes him less time to do repairs than it does for folk using 2 hands, and if you havent noticed or paid attention. He also props the cam up alot..
The hole in the fender well was pre cut for wider tires. I worked in a speed bay for tire shop and some customers would buy aftermarket wider tires that would just end up scraping the frame
Oh my god. 11:44 I literally just came from the Subaru video where you taught Troy about proper innuendo usage. And then seeing this video again!! “Time to fill her up after I let her down” 😂😂
With all your battery terminal cleaning and replacement on your videos, you have inspired me to buy new battery cables and a new ballast resistor for my old Ford truck so it’s easier to start when I go to start it, the few times I do run it. Battery cables were really crusty and it always took a jump to start it,
Old Fords are notorious for requiring really clean battery terminals. A parts store/repair shop that got shuttered by Walgreen's years ago told me to clean my terminals before I purchased a new starter. They were correct and I do so miss them, but I get to hate on Walgreens for ever. Sorenson's. Old timey service, sorely missed.
One way to prevent those "You broke my car" customers is for the service writer to walk around the car with the customer, point out problems, then make them sign the condition report when they are leaving it. The condition doesn't have to be 100% thorough, just a normal walk around where things like loose body panels or damaged body panels can be noted
Unfortunately, it has come to this at our shop. We use a digital inspection and take pictures with tablets and we've started documenting all scratches, dings, dents, and cracked/chipped windshields. Has already saved out asses more than once!
@@XOChristianaNicole TH-cam must have erased my previous post as it had a link in it pointing to the correct use of an exclamation point with quotation marks. There are at least two ways to use an exclamation point with quotation marks. The following is from one of the links that TH-cam disallowed. Exclamatory Quotations Using an exclamation point is usually quite simple-you just put it at the end of the sentence. But it can get a little tricky when you also have a quotation mark at the end of the sentence. Here are the rules: Put the exclamation point inside the closing quotation marks if it applies to the words enclosed by the quotation marks. EXAMPLE: “There’s a spider on my arm!” yelped Jeremy. If the exclamation point applies to the sentence as a whole, then place it at the very end. EXAMPLE: And then the paramedics tried to tell Jeremy it was “only a spider”! The use of an exclamation point applies to my comment as a whole and therefore falls under the latter rule. For the record, please remove the extra “the” at the beginning of your second sentence! My God.
Absolutely keep the video going while checking over the vehicle and while working, to protect yourself from scumbags. Sadly It happens on both sides where there are dishonest Customers and dishonest Mechanics, and we are greatful for honest ones like yourself. Thank You For All That You Do❤🌟
I literally laughed when you tried to one hand the drill into the socket while filming. I had just said “damn he has some skills” seconds before the socket fell over. Lol.
Love the part about "watch this oil change haters" " there's no need to oil the oil filter gasket when there's some already there." I do the same thing when I change my own oil and I agree with you.
@@maszkalman3676 it surprised me seeing all the oil completely cover that filter, as everytime I've taken a filter off it just runs down one side and I'm usually able to get it off to drain without making a mess...on Ford/Chevy pickups the filter isn't straight horizontal or vertical, it kinda sits at an angle.
yes ray I have done thousands of oil changes in my 43 years as a pro mechanic, and rarely fill the filter, one reason is I can get a good idea of the bearing clearance by listening the few seconds after startup, if you hear a knock that goes away after a few seconds you can advise the customer to plan to move on, or an engine replacement is coming up
Unless your a mechanic, most of the time people just don’t get why we do what we do. Great video, it’s good to see mechanics like you that are not out to nickel and dime people to death
My wife has a 2018 Camaro. I haven't had to do much to it yet. I am very glad I randomly clicked on this video though. I never in a million years would have thought to look in the middle of the spare tire for the battery.
Good video! I’m happy to see a “master of his craft” keep it up! I would trust you with my vehicles. It seems like you treat this customers car like your own and that’s how it should be! Keep up the great work!
Seasoned Tech on this channel. You know the safeguards to keep in mind when it is just an oil change. Fun fact. I once had a vehicle flat bedded to the dealership for a no-run complaint. I was able to verify a good battery and good engine crank. My next step was to verify the fuel level. The walk light was active. I had my customer service guy get a lot Tech to add fuel to the vehicle before I proceeded any further. Surprise, there is no problem with your brand new less than 50 miles on the odometer dodge challenger. We will not be paying the tow fee.
That's the kind of shit that makes you want to look the dude in the eye with a sarcastic smirk and say, "Yeah, they tend not to run when there's no fuel in them."
@@joewhitlock9996 it's a shame that people think you can just beat the hell outta these cars and not take care of them in any way except put gas in them. 😂😂 if I had a dollar for every V6 Camaro /Mustang/Charger with bald fronts I'd be rich.
But THEN he realises the customer is a douche bag after getting the car to even turn over, for free. No more free stuff for him. The car should not even be on the road with that combination of brakes, tyres, and driver.
i worked for a company that said that the customer has to be treated like the money is just falling off their head so parts cannon approach was always used. I saw your videos and realised i would never be a mechanic like you but was very dangerous with tools.Thank you dear sir a appreciate your approach and wish i had more like you in our areabut in the northcounty of upstae new york rust would kill any enjoyment to work on vehicles. Please take care and god bless
I have gotten such a GREAT respect for you service guys and gals. Watching your videos and talking to my son who works on motor cycles, atv's and such. Owners for the most part are Stupid. Thank you for your honest videos. I regret my past thoughts of service departments. (some of them that is) . Keep up the good work......
Farmer is plowing his field. He’s using a horse to pull the plow. When they got to the end of the row, he turned the rig around and the horse dropped dead. Walked up to the stricken steed and said, “Hmm, she ain’t never done that before.”
Steed is male, horses are never confused on if the have a dangle or not. Steed and she do not go together with animals, male horses, a steed or stud, mount anything resembling a female horse no confusion on their goals in life.
@@badgerpa9 Steed is a mature horse of either gender. However, the term properly applies only to riding horses, usually of some distinction, and not to ordinary working horses. Also, in US country slang the pronoun she is often genderless and applied indiscriminately to inanimate objects and animals.
@@rayives7758 Steed is old english for stud or stallion and your points are only for uneducated foreigners not people that went to school before the education level dropped to the floor. She is not genderless it is female, it may be used for slang for objects like cars but if you called a male animal by the female name you would be laughed at by anyone educated beyond 2nd grade. The big problem is lack of education and not knowing the difference between male and female animals. You can look at Shrek the movie to see they even knew enough that a Steed was a handsome male horse. Just because you use a word improperly does not mean it is right.
@@rayives7758 If you go in a hardware store and someone calls a machine screw a bolt that does not mean they are right, they are not educated on the difference. If you go in a restaurant and you have no clue what silverware is for what purpose that is uneducated. Educate yourself and not on any WIKI get a real education.
Your voice and tone are completely different from what they are today. i started watching you just as you left the soul-sucking job. What a difference getting your spirit back makes.
Man, wish the mechanics that replaced my A/C system at least wiped their hands. Nice clean truck one day. Grease fingerprints everywhere the next. I mean, whyyyyyyy? I don't care about a lil grease and oil on the handles, steering wheel, etc. because that can be cleaned easy. But they were practically finger painting my headliner and seats. Ray doing it right. Oh yeah, it was a dealership.
Regardless of what dealership I've worked at i always have a can of foam interior cleaner and a fresh clean microfiber towel sitting in the driver seat as my last step on any service or repair. I give whatever area or areas I've made contact with a once over before I send it out. It takes only a few minutes and saves so much time compared to having someone leave, come back, yell, and then ultimately have the car pulled back in and cleaned. I don't see why anyone would just leave fingerprints and smudges all over someone's car.
IT dude here. I am definitely feeling you there about customers giving you crap for stuff they effed up. Work would so much easier if people finally learned that correlation and causation are not the same. And if people did not try to frame you for their screwups. Can’t count the number of times I supposedly “broke” something because “well you were the last person working on this thing and now it’s not doing the thing it should do anymore“. 🙄 Recording remote sessions makes things a lot easier and shortens discussions. I even managed to „break“ a mouse on a brand new computer once and the customer yelled at me for 10 minutes straight about this. The reason for the „broken“ mouse: Turns out that optical mice did not work so well on that fancy new glass desk they got that day. At least they felt pretty stupid after that.
let me tell you a good one. I upsold an a/c repair on an 89 Taurus. I was at the Dealer, and the Car was in for a recall. So, I did a quick check, and sold the Job. The Service Advisor wanted to give the Job to the a/c Guy and I said hell no. I sold, I fix it. I will be responsible for it. About two weeks later the Service Writer came back to me with a poo-eating grin on her face and said you sold it, you fixed it, and now it is back with a recheck. I was highly skeptical, but I pulled the Car in the Garage and checked it out and the whole time I'm looking at it, I just felt something wasn't right. Everything under the Hood looked fairly clean. But, something was really nagging at me, so on a hunch, I looked at the VIN. It was a completely different Taurus. The thing that nagged at me, was the interior. The two cars were identical, except for the Interiors. Year/Make/Model all the same. So, I finished the diagnosis and this Job was actually a hair more than the other and I went back to the Advisor and handed her an estimate. She was stunned and said it was a recheck and all my time and stuff was free. I said you are incorrect. Had you followed through on your Job, you would have noticed the different VIN and gotten Management involved. But, you didn't. Because, you dislike me for whatever reason in the first. Call the Customer. I will go get the Service Manager. Guess who got full pop , on a recheck repair? This Technician did. This is the reason I refuse to be called a Mechanic.
There are good reasons why MOT or APK or all other annual checks are require in many countries. It is quite often not only the one with the badly maintained car that gets involved in an accident.
I find it amazing that you expect the id10t customer to understand what your brakes are down to metal on metal really means. Obviously he or she bought a car they can’t afford and have no concept or concerns about what maintenance is. That’s why so many of these are in junkyards not because they’re bad car’s but because the owners aren’t fully aware.
@@davidlampe4153 that’s so true, I bought a 5 series and neither of the previous owners did any maintenance except for maybe a couple oil changes and brakes
I am amazed at how many self proclaimed “mechanics” balk at your methods. I’ve been a technician for a long long time now and I’m very impressed. Your technique clearly focuses on good, accurate diagnostics and a solid repair. I appreciate your eye for attention to detail as you identify other discrepancies unrelated to the customer directed maintenance actions. It takes a real deal maintenance technician to recognize another. Ray you are certainly the real deal. Keep documenting so I can keep enjoying your videos and the troll remarks from the “mechanics”.
@@Oracladeus No Sir, I am not. Thanks for asking though. Most people would have been rude, and just outright accused me. On a side note, I would like to praise you for your excellent grammar!
These people who leave negative comments! How about they do the work themselves, if they want to complain!!! Mechanics don't get the recognition they deserve!! Kudos to you bro! I'd let you work on my car any day of the week!!
Hey Ray, fun little experiment for you to prove that the dark spots on your gloves isn't dirt, because it isn't. Natural latex gloves like those start to literally oxidize from the sweat and oils on your skin. To the people who've never used a natural latex condom, same thing applies. You can prove this by just wearing one glove while on your lunch break. By the time you finish it will have become a distinctly darker shade of brown vs a freshie.
I am definitely keeping "predatory customer" for my shop's lingo. We're just an oil change shop in a lower income area, so we get _plenty_ of predatory customers. It's kind of sad, really.
If it helps, you have friends in dry cleaning. "You [insert supposed action here]" is common. You'd be surprised how often we "put a stain" in clothes.
Loads of comments about PreFilling oil filters here. Let me explain why we NEVER do such things. th-cam.com/video/_J6fOPeG4Hs/w-d-xo.html
In your job it is a good idea. On engines that I have rebuilt myself I will sometimes pre-fill the filter if the filter is installed vertical. If you are careful there is no danger especially if the filter is filled before the engine is in the chassis. On a big block MoPar the filter is installed horizontal so pre-filling is not an option. There is always a danger of getting debris in the filter pre-fill or not. Trash could fall off the chassis as you move the filter under the vehicle. When I rebuild an engine I either use a good assembly lube or a mixture of my own making so rpe-oiling is not necessary.
Did you run the vin?
This has been proven over and over that people should NOT PREFILL FILTERS! Thank you for you post!
Who pre fills filters? Lol idiots
Also I like the fact this guy says he does not money to fix his battery terminals, which you could fix on the CHEAP at your local Walmart
It look like he had a mason jar full of change in the trunk...doods a liar.
"When he drives around at night with his high beams on!" Those are the kinds of people that should not be on the road!
And to think, he's licensed to breed.
Brain dead driver states...
I think too many people think high beams are the headlights. I see countless cars driving around in the day with high beams on. Hopeless.
A good response to them is police issue led spotlights. They work wonders. One blast into the face usually does the trick. Unity makes some great ones. A bit pricy over halogen but mine are still going strong nine years later. I just hate changing lightbulbs.
@@JackReacheround tbh I have a 97 ford ranger. My headlights do not turn on unless I turn the turn dial switch. Not even high beams come on unless I pull to flash them. But there have been times I accidently knocked it into the high beam position. But if I'm correct, there had been 1 time I accidently drove around with high beams on not realizing they were till someone flashed back at me them thats when I noticed (at the time I've only driven for probably less than 1 year) but people that leave their high beams on while driving are the reason I keep my light bar uncovered and ready to use. Want to blind me? I'll blind you as well 😂 (only been driving for little over 2 years now)
I already thought this customer was a drop kick, but that headlight story was the icing on the cake!!!
@@JohnTheRevelat0r Yes just like d is for day, n is for night, and r is for race.
There's a saying in my place of work: "You cannot educate cheese"
It does make sense if one is that odd, to not notice he blinding others with his highbeam, it his right to do this. :-) land of the free
thats just...wow.
i wonder what he would do if somebody else didnt turn off their headlights when they meet each other on the road, both cars completely blinding each other? does he turn them off then or think its completely normal to not see a thing until he crashes?
@@TvShopOnTv I can understand someone coming from the deep jungle of the amazon. Not a owner of a Camaro. He needs a 500 dollar ticket. that would sink into his small brain
Customers states “people flash their lights at me when I have my hi-beams on.” Incredible!!!! Yes, they actually do live among us!
People who slept through their driver ed, or never received a proper one, should not be allowed to drive any cars, let alone performance cars.
@@KimonFrousios people on ludes should not drive
Those are the kind of people that I want to run off the road 🤣🤣 I wouldn’t actually but I sure want to
I don't know why it infuriates me, there's so much worse to be mad about, but really it's the disrespect these drivers have for others. Selfish to run high beams. Even frustrating when fog lights are on.
And, these people are allowed to vote and breed.
It actually never occurred to me until watching this video that customers can be predatory towards mechanics as well and accuse them of causing damage that existed prior to the service. I would never purposely damage my vehicle with hopes of having someone else get blamed and getting paid for from their pocket. Not only are your videos entertaining, but they also provide a "legal" record of work you performed and how you performed it. It will also show evidence of existing damages.
When I worked for Firestone, back in the 90's, they had a super-liberal Customer Satisfaction program going because mistrust in the industry had gotten so bad. Every new Associate had to go for Orientation Training - during which they taught us that surveys had shown that people considered taking their car to a shop as stressful as going to the dentist.
This program was ridiculous - they would replace entire engines and transmissions if someone so much as hiccupped in a car after we worked on it and it counted against our monthly performance numbers and bonuses.
One of the techs at my shop blew the transmission out of his Mustang while he was racing it and tried to take it to another store to have a transmissions service done so he could take it back and claim they had damaged it.
He got as far as having the replacement approved before "someone" called the store and told them what he was pulling. Not only did he not get his transmission fixed, he also found himself unemployed.
Thanks to people like this, mechanics have to be as distrustful of customers as the customers have become of the shops. It's one of the reasons I quit turning wrenches.
@@johnd5398 the way I view this stuff is if you don't trust a mechanic then do the work yourself. I was born in 94 so I never experienced the stuff in the 90s but the shops I've been to over the years haven't been bad and haven't tried to do unneeded repairs.
@@johnd5398 Knowing Firestone- I don't trust those crooks as far as I can throw a bull by the tail. A friend of mine was quoted $2200 for an oxygen sensor on an older Toyota Corolla. When I called for my friend they asked well how much money does he have? What scum!
Yeah. People at messed up. However there are some animal shops out there. In 2018 I bought a used Focus from a Ford dealership. 1 month in the car struggles to start. It ended being the transmission 80k south african. They asked me about warranty. I said no. I only had the car a month. My warranty ended up paying 20k. They put up the other 60k.
Okay that's sorted. Another month goes by. The car is now vibrating/shuddering on the road. They tell me it's buckled wheels. Then another month or 2 or 3. Goes by and there's coolant leaking into the cabin. And I ended up paying 3k. This was a horrible experience. I had to threaten legal action. Because in my country. You have 6 months warranty when purchasing a vehicle. The dealership must either fix it or replace the vehicle.
The focus is still driving but I don't interact with Ford at all. I service the vehicle at other local approved service centers. But all i know is. I'm not buying from them again.
Happens a lot in the boat world. Something about owning a $200k+ boat turns people into the worst types of ppl. And not a single one should be operating a boat. They're all morons.
I worked on my own cars for 25 years, built and raced 2 racing cars over about 15 of those years. I hurt my back badly and am in constant pain and can't work on my own car or even wash it anymore. No more tinkering in the garage or just spending time in the garage. Your video brought me so much joy in just appreciating being able to work on a car. Thank you.
I also work on most of my cars whenever I pay someone else to do a repair that I could do much cheaper I realize how much work that job entails and really appreciate the professionals who save the wear and tear on my body. THANKS TO ALL OF THE AMAZING MECHANICS KEEPING ME GOING
Same boat here ! Hope your days are blessed
Yeah... When I watch his videos- I'm so happy that i service my cars and bike by myself (well, at least what i can, like oil or brake jobs). Looking at this guy's job I can't even imagine giving the car for service of such a "professional". Luckily, there are guys like Wes at Watch Wes Work channel, who restore my faith in humanity...
Right there with you man. I got two suggestions. One is medicinal, a product called 'kratom' works similarly to an opioid although it is VERY different.
The other you'll have to ask a neurologist about. It's an implant called a 'spinal cord stimulator' it sends electrical pulses through your nerves and cancels out the signal telling your brain that you're in pain. My pain is down 50% since the installation. Not only that, but it's a 'try before you buy' deal where you get a trial implant. If it works for you they install the real one a few weeks later. Even give you an iPod as a remote control, and they're both outpatient procedures even with waiting and recovery room time it's under six hours.
@Simr Khera a *good* chiropractor. Most are charlatans.
Just the fact that you gave him the new terminal for his battery and addressed that issue that really wasn’t your concern in the first place made my day. You went above and beyond my guy. Glad I came across your channel bro!
That was dope
@Simr Khera not really dude, it’s not his problem
Very ethical and hope customer's grateful after seeing video.
@@sampfister580 Right, dudes problems are bigger than that.
Its also the kind of shit that ends up opening a can of worms for the mechanic and the shop later on
“predatory customer” is an excellent way of putting it, it’s sad but true 🤷🏻♂️
And there are predatory mechanics.
@@oobaka1967 And predatory car dealers and especially most of the buy here, pay here lots. I never in my life tried any games with mechanics, I can't say I have had equal treatment.
Not Ray Ray. He does pro Bono work for his fellow Floridians
Unfortunately everything mentioned here is true. Worst part is because it exists trust isn't there anymore. Greed is all around us and because of that the ones who try to help things are still expensive
Sorry about the predatory customer. I get those too. After I had you work on my computer - the printer always jams or my garage door opener no longer works...
I'm on my daughter's TH-cam. The phrase, "Never did that before." brought back a lot of memories. One time when I worked at a Cheverolet and Cadillac dealership, I replaced a wire harness that melted from a short. It was on a 96 Cadillac Eldorado. The owner was always rude. I really didn't want to do it because I knew after I was done I was going to hear, "It never did that before." Anyway, the wiring harness that I replaced was 48 lbs. That's a lot of wire! It went from under the hood, inside the car, into the trunk, and to the license plate light. I had to remove both door panels, the front bucket seats, the rear seat, the center console, the carpet, the radio and ash tray. The guy seen his car in pieces and politely asked my supervisor if his car was ever going to run again. I got it all back together. It took me a week. I worked on it when I didn't have other work to do. The customer brought it back 3 days later and told my supervisor, "I'm not complaining because I didn't think that my car was ever going to run again. There's no squeaks or rattles. I'm just letting you know that the radio and cigarette lighter doesn't work." I forgot to hook the wiring up to them. That was music to my ears. 😆
I repair cell phones after the repair customers will say well now this doesn't work or it didn't do that before. Yet how can I test if something doesn't work if the screen is so broken you can't tell if the phone is even on
That's the 'sinceyou' effect..
'Since you put tyres on my car, the wipers don't work!' lol
if you cannot afford it then don't buy it. Like those brakes, that is damn dangerous!!! and then the tires!!
I knew someone like that. He had a Trans Am for a while, and there was always the smell of raw gas in the cabin. He had enough money to buy the "status" of such a car (or probably borrowed the money at predatory rates), but not enough to get it to be safe. When I told him a tire was so worn that I could see some steel belt exposed, and it was really a matter of life or death to replace it, he got angry and said he couldn't afford it, and if I thought it was so important I could pay for it.
State of Florida does not require inspections. You see some crazy stuff down there.
@@garyh4458 A lot of states don't have any safety - or emission - inspections. When I lived in Pennsylvania long ago, the twice-a-year inspections were done by repair shops, which created a conflict of interest. They tended to find a lot of loose ball joints. In NJ, the state does annual inspections, and they tended to find mis-aimed headlights. Minnesota and Wisconsin have no inspections at all.
100% agree that is either a brake failure or tire blow out waiting to happen which is dangerous conditions to drive with and karma
Tires gonna pop, leave his ass in the ditch.
The headlights are brighter than the driver. Lol.
A 10 watt light bulb is brighter than this driver!!! It disturbs me to think people like this knuckle head share the road with me!!!!
Lol 😂
100%
A firefly blinds that poor driver. That's why he rides on high beams
Haaaaaaaahahaha, Gitch'you some of that!!!!
Love when people buy cars they can’t afford to maintain and repair.
I mean changing your oil is one of the easiest and cheapest things to do.
You mean 80 percent of vehicle owners.
It's L99 engine - one of the most idiotproof out there. I have 16 (I know 6gen) Ss Camaro for 5 years now and that car is service free 99% of the time (If I brake something thats different story).
I bet that person has a $500+ a month payment too.
Spent all his money on headlights 😂😂😂😂
I feel like we are on the same wavelength on repairing vehicles. I am 41 and been wrenching since I was 14. I've seen a lot. I lost a job from a local dealership in my 20's because I refused to "upsell" baseless service. They actually put a dollar amount on their techs to sell monthly. Uh, no. I fixed what was wrong and saved customers where I could. Even called a service writer on a few. I wasn't raised like that, so losing that job felt ok. I now am the primary mechanic for the city I live in and never have to deal with customers any more. Win win. Keep up the good and honest work!!!
Ditto. Worked for a corporation that asked me to up sell products. I only was there a couple years, but started to get customers that would ask for me specifically. One guy even said to me that if I tell him he needs anything he trusts me and would buy anything if I say he needs it.
When corporate came down on me and brought up that I need to sell more, I said "I thought our motto was the one you can trust." the look on their face was priceless. But short lived, as it went, he came up with alternative. Where I wasn't allowed to say anything to customer unless they asked. Didn't work there much long after.
Life is much more rewarding knowing you never screwed over innocent victims.
I suppose it must work for them, but as soon as a garage suggests a procedure I haven’t asked for, I’m going for a second opinion. And if it’s not needed, I would never go back to the original and I would let everyone I meet know that they can’t necessarily be trusted.
@@zakzac1 The corporate culture: file under parasitic forces. Rotten to the core corporate culture, strong persuasion to promote dishonesty.
Years ago when I was doing car stereo installs, a customer came in and stated that her cd's were disappearing. She would put one disc into the radio but it wouldn't play. She tried one after the other until she brought the car in to be looked at. I pulled the bezel off of the dash board and discovered that she was sticking each cd into a gap in between the radio and the bezel. :o
need to change the air in her head
😂😂😂😂😂😂😂😂
"What is you advice?" She asked.
"Don't breed".
Fukin classic!
Well she was right... they were disappearing. How many was she able to place into the Ether??
You’re a good man to help this guy out. Most (including myself) would have just laughed at him for having a car he couldn’t afford to properly maintain.
I was thinking he was going to get hit with some BS from the customer "My cars electronics are fried! i didnt put that terminal on and didnt ok it! now pay me!"
Ya it actually Pissed me off when the guy was trying to help him for free and he was still making shit up trying to make him look bad
Battery terminal connector costs $5. Can't afford any car if you can't afford that lol.
Probably the last good thing this bloke has that goes from A to B. Gotta have something to keep you going and thankfully he's getting helped out.
Buys an expensive car, can't afford maintenance, I would say he's living beyond his means!
“Lady I’ve never banged a Tahoe in my life” this was way funnier than it needed to be
(10:05 if you care)
Was she at least cute?
A Sierra maybe but not a Tahoe..
Giggity
Me - The simple reason people are so skeptical about car salesmen and repair shops is that they have been burned (or FEEL that way) so many times.
Unless they are working a set-up, in which case they need to attack you.
@@stevejette2329 You are right about this. I’d just like to add, being a woman, years ago, I was definitely cheated by some mechanics. I take excellent care of my vehicles, “Thanks Dad, Rest In Peace.”
Luckily, I knew some about vehicles, or I had plenty of friends who knew a lot when a shop was trying to take me. Usually it would be a lot of upselling, that didn’t need to happen at all.
I have really had to work on being neutral walking into a mechanics shop.
I really wish there were required classes taught in school, to everyone, about auto basics and the do’s and don’t’s of finance, imo.
You are honest, and that's one of the best signs of a great mechanic. Thumbs up.
My Dad was a mechanic and he taught me A LOT. He couldn't stand the thought of his daughter stranded somewhere, because of something dumb. Before he passed away, he told me to watch out for my younger sisters (we're all in our 50's)..., and with the help of your videos...I am doing just that. I love your little personable comments....it reminds me so much of him. God bless you!
Before bringing your vehicles in to a shop, buy yourself a OBDII scanner for testing your check engine lights. And TH-cam every issue or possible issue and see what numerous videos have to say cause it’s not always the same, but typically the vast majority will point to one thing as a starting point. Over half the time the repair is simple, part is cheap, and repair can easily be done yourself.
Agreed with LJ.
An OBD2 bluetooth sensor is similar to nothing in price and may help you a lot from maintenance to repair or getting out of a bad situation.
Just recommended today to have a simple box of things you know how to use, like a insulation tape, some wires, a knife and a plier, etc. This things are the most helpful when unpredictable and small things happen, like crushing the side mirror and not having time or where to replace it, etc.
It's nice to read comments like yours, you dad would be proud of you for sure! Our family is what we have of most important in life. Best regards and have a nice week!
My dad was a Squadron Commander and he was the same way...BUT he refused to buy us a car at 16 or anything else. He was trying to teach is a work ethic. If we wanted something he told us to go get a job and earn the money
@@LJT9393 spot on with your comment. I bought a cheap obd scanner when my wife’s car broke. It would idle fine, but stall as soon as I hit the gas. Obd said throttle body issue. A quick TH-cam search and Amazon throttle body for $45 and I had it changed in less than an hour. Worked just fine until we traded it in a year later.
Right On!
Bro... dirty gloves or not, I'd trust you with any of my cars ANYDAY! I've seen enough of your videos to KNOW that you love your craft and are OCD enough to be called an expert, in my book. Keep up the AWESOME work!
if it matters that bad mfers just need that armor-all wipe. one pack is like 5 bucks.
I’d let ray work in my Aventador svj with those gloves if I had one. I’d even let him finish his lunch in it.
Oh yeah, OCD enough to leave dirty oil on the oil filter flange instead of wiping it off and lubricating the oil filter gasket with clean oil (10 seconds job, but in full accordance with manufacturer guidance), or leaving the old oil plug gasket instead of putting the new one (omg, it costs 10 cents!) - is that the OCD? People here are talking about "don't buy a car if you can't afford to service it", but whats a point in affording THIS service? He always puts oil "all the way, to the max mark!" - but this is wrong! There are manufacturer specifications on how much oil to put! And if it is an auto service they should have software to pull out those specs in seconds! And I've never seen the oil change recomendation that say "fill to the max" - they all say "between min and max". Because when oil heats up, it expands, and if it is at max there's nothing good. Those marks put there for a reason.
@@denru8366 NO
I wish I could find a technician as competent as Ray near me. Driving to Florida (from Wisconsin) for maintenance could get expensive lol
Recording work like this is good. Always good to have evidence to defend yourself against shady customers.
What if the customer says that he recorded it after damaging the car, acting as if he'd just discovered it?
@@overmind06 It would come down to the burden of proof. It is always on the accuser to prove their argument so the shady customer would need evidence proving the damage wasn't present immediately prior to taking it to the shop.
@@GeoRyukaiser This is why the svc writer needs to go out with customer and do a walk-around. Can even video it but not needed. You mark down anything you notice that may be damaged, and customer signs it, and make a copy. This works great for the noticeable things. Like starting the vehicle also. If it does not start, you get a tech out there to do quick visuals. People suck and that will not change. Many customers have been screwed by auto technicians also. Works both ways.
@@overmind06 burden of proof.
Wow that was very nice of you with the free battery terminal replacement..Your a true honest mechanic may god bless you..!!
$20 says the dude tried installing those light himself and didn't know how to get to the light so cut holes in the fenderwells or quickly watched or read that you might have to cut holes in the light housing when "upgrading" to HID or LED kits, and then couldn't figure out how to install the bulbs because they were the wrong ones.
Spot frickin' on. I love my Subaru but I hate the engineers that made it so I have to remove a wheel and inner fender to replace a low-beam lamp. I'm not even halfway through the video and I know the C is cheap, lies, and is lazy. Hope they have fun with all the water ingress in the engine bay now.
Likely oversize tires wore out the fender liners.
When you hit the front bumper straight onto curb while parking... Everything pops! And what you don't immediately fix blows in the wind and pops other stuff until something is rubbing a hole through plastic parts.
Im not going to lie. Ive done it many times. Im not about to take off an entire bumper to replace a bulb lol.
@@phanson21 Malibu are the same th-cam.com/video/FYkugnk9kXk/w-d-xo.html
After hearing about the headlights, I'm surprised he didn't want you to install some blinker fluid.
My thoughts exactly.
Maby he did that probono.. :P
Well im sure he didnt think it was necessary considering he drives around on thoses tires and no brakes.
Just seeing the engine upper cover, I can tell you the piston return springs also need to be replaced, just how my mechanic did on my old car.
@@ohnemar4285 the grey smoke had nothing to do with it
I've been turning wrenches for 35+ years and unfortunately mechanics get a bad wrap due to the unscrupulous actions of a few "bad" mechanics. Kudos for being thorough, informative and a legit mechanic.
How do ya feel about cops
The dealerships do you guys no favors
@@danielescobar7618 what u writing for the school newspaper?
@@paultribble7181 also most of them are indeed i think ARE dealship mechanics :P
@@paultribble7181 nah some do some don’t, i work at a dealership and they get done right
if it makes you feel any better, any time i've actually waited for service on my car and was able to watch, i did so only because it was so interesting to see the underside of my 20-year-old car and to see how fast the guys could work. (i also have a fantastic mechanic who patched my flat tire in less than 15 minutes just so i wouldn't have to walk on a dangerous road. major, major props to you guys)
Based
takes like 5 minutes to patch a hole i do them all the time bc i work in construction they wasted your time lmao
Wait till the guys from corporate get ahold of that guy.
yall are weird.
I love the tire tread assessment of “no thirty seconds”🤣
I’m using that from now on 😂😂
Laughed out loud on that one!
Can anyone explain it to a puzzled brit
discount racing slicks given the rest of the car . you know "race car"
@@briwire138 It is recommended to replace tires when you have 2/32" of tread left. Which is where the wear bar markers are on the tire. These tires were into the wear bars and past the safe to drive life of the tire tread.
*I really hate shady clients; when I was a sales guy I would never take on shady clients. I would give you about three chances to be honest with me and if not, I would explain that we were not a good fit (I would explain why) and they should find another sales person that would be a better fit for them. These shady clients will end up costing you a lot more in the long run.*
Hi there, I'm in S.E.Asia. We'll I was a sales person, and yes it's good to do business with sincere and decent people. Also its a 2 side issue, where the clients find us sales to be shady too.
I know you hate shady clients but I hate shady mechanics and I've had tons and tons of them, goes both ways. And believe me I could tell you 30 stories in my life about shady mechanics. And I'm 58 and I've had my share. And I don't mind paying good money to work on my car but I want it done correctly and I want it done and clean and right. No cutting corners or whatever I'm a fanatic with my car and I've only met a few excellent mechanics in my life and I'm sure there's a lot of shady consumers too those both ways again
You know what's funny is that every mechanic I know including myself we all seem to talk to ourselves exactly like this guy even when there's no cameras around sometimes just standing there and listening to somebody can be the best comic relief you've honestly ever heard 😂🤣
That's funny. I'm a shade tree mechanic myself. No radio because if I have to concentrate I can't hear it anyway. Silence in the garage. Work mostly alone. The conversations I have with myself in total silence are amazing!!
I'm a computer tech by day, but I wrench for fun. I talk to myself doing both. It's nice when the wife stops by outside, because I can talk to someone else for a change. ;D
@@Vykk_Draygo if i have to say i end yp in any job its gonna be somepalce in the matince feild because i do chat ot my self a LOT :P sounds like a real good place ot be.
LMAO, I was working on my mower and tractor and talking to myself, especially when something doesn't go right.
Oh bugger it!
Damned screw stuck.
WTF!
Ain't got the special tool, %#*#
How much, you gotta be joking!
Please, please, please don't sheer off!
Thank god it came off..
...etc, etc...😁
Ray I would trust you with ANY car I'm driving or have driven because you're not only EXCELLENT at what you do, you're patient and you're ethical. SOME bad mechanics out there mess it up for the good ones like you.
Do you expect him to be otherwise while cameras are on?
He needs his high beams on, to warn others thathe can't stop with those brakes, or steer in the wet with that tyre. Good of him to warn others.
I have met a lot of people who do not know they have low and high beams. They think low is just the pilot/marker/sidelights, and high is headlamps, no idea that headlamps have two settings, and that the blue warning lamp is just to remind them headlamps are on.
I thought I was crazy. My eyes have become a bit sensitive to headlights at night, but I knew there was no way in hell people weren’t using high beams on lighted highways and roads I drive. Tickets need to be issued for that nonsense.
A pet peeve of mine is using lights incorrectly.
I.e the name is written on the tin (for the most part)
Fog lights are for fog
Park lights are when you're on the side of the road.
Dim/dip is for when cars are line of sight.
Full beam is for when you don't see cars in line of sight.
Also that if you are going to have your lights on for visibility of your car to others, put it on dip and not park
Some front park lights are potato and do nothing for visibility while driving.
The only part that'll stand out is your rear!
@@rowlandbuck2703 the LED headlights have got to be causing crashes. Yes they work ok on absolutely flat roads but in the hills they'll blind the hell out of oncoming traffic. I had to come to a complete stop the other night as a truck came over a hill coming at me because I couldn't see shet. I'm going to get some super extreme ultra very high power LEDs just to overcome the oncoming traffic with LED. Our highway patrol has some of the brightest. There was one who was turning around and giving people tickets when people were flashing their lights because they thought he had his high beams on until one person took a dashcam to court and showed the judge the highway patrol was running his lights on bright on purpose to give tickets. However he wasn't. They adjusted all the highway patrol vehicle's lights after the judge gave the highway patrolman a huge lecture..
@@Bryan-Hensley All right, a feel good story, its not often they admit liability...
On one of the "customers states" videos, someone brought a car in to be checked out, because a "blue light" was always on, on the dash cluster.
The guy burning retinas with high beams on daily basis xD That's why they flash you, man!
He needs some milk
People like him I just run off the road with my big diesel truck.
If inspection stations did their jobs....
@@HouseCallAutoRepair They are doing their jobs. Blame the state for setting low bars to pass. Hell you could drive with 80% of the car body missing in Florida and no one cares.
@@HouseCallAutoRepair...not every place has inspections. Here in OH, you can drive around with no brake lights, half of the door missing due to rust and no low beams and no one cares. Oh, and most of your exhaust can be gone or dangling and again, no one cares.
2:19 "Shotgun shells..." i guess this is the reason we see ammo in random places in games
Right tools for the wrong customers, i guess
Noice
Oddly resembles my junk drawers... haha!
It's America you never know when you will need one.
Watched this entertaining video again on 04.21.2024. The owner was either ignorant or trying to scam you and the PitStop shop. Glad you’re working for yourself now at your own shop. I look forward to your videos every day.
Yeah, probably the don’t know/ don’t care type
Your positive attitude alone is priceless! I started out working on cars 20 years ago, but every shop I went to mechanics were angry constantly and throwing things! I left the trade to do industrial millwright work. I wish I knew a mechanic like you, you would have all my business. I do all my own repairs and oil changes cause good mechanics are next to impossible to find and if you do they are weeks backed up.
I experienced the same bro..those mechanics are like annoyed when you bring your machine to them, i mean thats what they studied and practiced
Yeah predatory customers? I think predatory mechanics are more common!
I'd say it's half and half. Half predatory mechanics and half ignorant customers. Ive been a technician for a few years and have many loyal customers. Do the right thing, be honest and do a good job. Always have to remember, you can't make everyone happy.
@Warren Martin Very true sir.... Can't let someone get to you because of whatever problems they have. Can't expect everyone to be pleased and it's not always gonna be you. Reality is there are many negative ass people out there who go around shitting on other people just because they themselves are not happy so they gotta drag everyone else down with them. Or they're cheap fucks
I’ve been on both sides of the argument. I took my ex wife’s explorer in to the ford dealer that her father worked at for 35 years. It needed an oil change and tire rotation. The service writer called her to give her a list of about $2500 worth of work that it needed, including a new battery. Luckily, she called me before approving anything. I had just replaced the battery two months before with a brand new Die Hard. The car only had about 40k miles and was about 4 years old. I told her I would pick it up and not to worry about it. I was handed the list of items from the service writer and said, “Show me how this needs a new battery.” He grabbed his tester and opened the hood and said, “Shit.” I said, “Now how much more of that list is complete bulls***?” It “needed” brakes, tires, battery, serpentine belt, and rear wheel bearings. The bearings were replaced under warranty the year before when the rear end was replaced. The tires were replaced the year before and had about 8k miles on them. The brakes were still over 50% and worked fine. My father in law bought a new vehicle from them every year. One year for his wife and the next year for himself and rotated every other year. After telling him what happened, he spoke to the owner, the guy he worked for for over 30 years and the owner tried to throw it back on me, like I was wrong. I brought the car back with the list and showed it to the owner and his son (the GM.) I showed them the list and the lack of evidence and they proceeded to back their service department. I told them that they could kiss our whole family’s business goodbye. The son proceeded to raise his voice and get ugly with me and I told him that I was going to cause a scene in the middle of his dealership if he didn’t calm down. He not only lost our business, he lost my in-laws, and a few of their extended family. Fast forward 15 years and I run a company that services construction equipment. You wouldn’t believe the crap people try to pull on a professional. Like trying to get a 2 year old pump replaced under warranty that’s never had an oil change. Or trying to blame us for a bad electric motor that they tried to run on a generator that’s too small for the job.
My favorite is when people buy sports cars and then realize they're actually expensive to maintain.
They're really not. I mean a Gen5 Camaro with the L99 is one of the cheapest ways to get into a V8 sports car for under $20k these days. This is just about someone who bought a car out of their budget. Literally couldn't even afford to tack on the price of a battery terminal that is less than $6 to the oil change.
Ross is right lol, bought my cl 55 amg and had over 18 grand worth of repairs. I’ve managed to cut it down to 4-5 doing all the work myself and sourcing parts.
@@chriskenny5269 by default, BMW and Merc are x3 more costly to maintain than other, even VW, cars. And you are paying for the exclusivity of the parts and breaks that occur more often than in other cars. But hey, you wanted Mercedes AMG intecooler turbo, now pony up :D Nice car tho. ;)
Ask the guys who drive 392 scats packs and hellcats with 72 month loans and high interest rates. 🤣
Yep. My 2014 srt jeep grand cherokee is expensive to maintain but I do all the work so it isn't horrible but my 2008 srt JGC is way more expensive. The transfer case fluid is $76 a qt at the stealership.
8:09 "I organized my tool box and now i can't find my tool" haha i felt that. All my tools are in one box basically. i dont' have many, but if they're all in the same spot at least I always know where they are!
You, my friend are correct about the gloves. As an automotive painter for 25 years, those diamond grip gloves are the best on the market. They keep your hands clean, as well as the surface of the car's various parts. As you said, just keep a towel handy. Good job!
I would expect nothing less from someone who puts Naruto stickers on their Camaro.
Also his Demon Slayer key chain...
Id understand Naruto stickers on a 350z or a Miata. But a Camaro? Nah fam. 10-foot-pole?
Yeah Asians aren't always smart despite what the stereotypes show......😂😂😂
@@Birch_ON then theres me with a naruto sticker on my chevy truck😳
@@grop6988 you've also got a Naruto pfp but it's all good xD
"I should have been an astronaut."
Same, Ray .. Same.
He doesn't have that far to drive really, it's the getting on the launch pad issue.
Hands down, THE best line from this episode
SpaceX is hiring. Just saying
One time sitting around shooting the breeze with some friends I said, "Well, I'm not a rocket scientist but..." At which point my friends interrupted and pointed out that actually I was a rocket scientist. They were right. OK. So I'm not a brain surgeon but...
what you know about rolling down in the deep
I got a good laugh when you said "I organized my toolbox and now I can't find anything." If that ain't the truth I don't know what is. lol
Wished we had so honest a mechanic like you so honest, very professional, and technically sound in your diagnostics and still u do favours for your customers. To you its a battery terminal to the customer your a hero. Well Done!
"I should have been an astronaut."
I love it.
_"Why do people flash their lights at me when I drive around with my high beams on"?_ I swear some people must live under a rock.
Leftist Liberal Guaranteed 🤣
@@davidedwards2773 He drives a Camaro. He is obviously one of yours.
@@davidedwards2773 camaro? Gonna guess ex military right wing type
@@teagancombest6049 my boy has shit from a Japanese cartoon I watched in primary school all over his Camaro... Says a little bit when paired with the whole headlight thing
Love how he can do it all with one hand.and recording everything is another great insurance policy
Yup.
What a good guy. Going out the ur way to help out a customer a lil bit. Hope they appreciate what u have done
Nice "Giggity" reference, Ray. CSW would be proud of you. He'd probably tell you, "Say no more!"
Those battery terminals .. Googats!
Imagine CSW and Ray teaming up and doing a collaboration that would be one hell of a party
@@TheMrMused Keep the Jamokes and Goombas away from there! lol
@@dodgerz1fan Probably full of flavor. . .
@@dodgerz1fan while we're at it, let's invite Scotty Kilmer for commentary!
Fish bowls and banging Tahoes 🤣 I love Story time
As an owner of a Tahoe i approve of this message
"I should have been an astronaut" LOL!!! I hear ya man... It's like we are living the movie Idiocracy.
Idiocracy was a documentary
Watching the Camaro bit at the start of the video, what an awesome guy you are for sorting out his battery problem for him. There's not many garages where I am would help out someone like that. Nice to see decent guys like you. Keep up the good work and don't change.
But once you find a garage like that I would go back to him again and again- even if their work was a little more expensive. Especially for someone who doesn’t know how to fix their own car like me, a trustworthy mechanic is everything
I hate it when I put all my tools back where they belong … then spend 20 min trying to find it. LOL…. Every damn time!!! Great video man.
I started learning car repair when I was 14, been over 40 years now...still learning. After all this time this kind of nonsense never ceases to amaze me. Such basic, simple stuff, like tightening down a battery terminal clamp. The more I think about, the more I'm starting to wonder if COVID is a godsend.
Only if it targeted the stupid but they seem to be getting by.
I have got a feeling that Covid is going to keep mutating until it gets us. No point in vaccines if they cannot protect against new strains occurring every other week, and none protect against transmission. Let’s hope one of the mutations attaches itself solely to the crazy gene, a huge bonus. 😆
I only started learning car repair last year when I bought my very first car. I needed something to kill the boredom during the pandemic, and I've always wanted to learn how to work on and modify a car.
I'm only a year older than you! 😁
The “vaccine” is taking care of that problem
I’m 13 and have helped my dad in the garage from as young as I can remember! I’m not super hands but after people like this I feel like a genius 😂 (I know I’m not but want to go to school for a mechanical engineering (big dreams, one day at a time, right? 😂)
Good, honest mechanics are a rare breed! I salute you sir.
Yes sir they are! Rainman, my compliments sir!
Enjoy your comments when your filming. You do really well with your left hand. Never seen anyone able to do work left handed who is not left handed.
People are suspect of mechanics for the following reason:
One bad experience with a truly malicious mechanic spreads. For every 10 good interactions there is that one guy....and no one ever tells a story if the ending is happy. This combined with the fact that most people don't understand ANYTHING about how a car works combines into the perfect scenario for distrust. Lack of understanding breeds fear, fear makes you believe anything you hear, what you hear about mechanics is only the bad interactions....not the thousand of good ones. It's the exact same phenomenon that perpetuates any stereotype. It's unfortunate but channels like this can slowly swing the tide as they provide an inside look at your perspective.
The worse thing I can say about a repair shop is poor customer service. I don't have time to babysit a shop. If you say you are going to do something, do it. The customer should not have to come to the shop every week to get answers on how the repair is coming along. A phone call works wonders.
Unfortunately a lot of mechanics get preyed upon by their shops too, I offered my 20 years of experience for 50$ an hour minimum 2 hours if I had to travel ...over 6 months I only got 1 call. I told the guy I could do his rear brakes for 75$ plus parts (high end heavy duty rotors and pads, with dot 4 fluid and bleeding no questions asked, for the price of medium grade o'reilys junk)dude said my prices were suspect. I told him if he doesn't want to pay 215$ all in for a $400 dealership job before parts that's his loss, and apparently that makes me a piece of shit.
@@mikehannigan848 Have had same experience, get this it was with my father!
@@trtj200 What a slap in the face ,my dude.
Its because of that TH-cam video of the undercover investigation of predatory quick lube shop
Bless him, and his high-beams,
I speak southern too
I absolutely love people who drive around in the city with their high beams on because they can't see the road markings because their headlamps are so cloudy you think the things are painted white.
@@sivalley In the mid 1990s the popular thing to do was put dark coverings over the lights. That is correct, people would put dark covers over their headlights. My college roommate couldn't figure out why people were always pulling out in front of him at night. I told him remove the headlight sunglasses, so people can see your headlights.
I still see it over tail lights.
@@theotherwalt Oh that's still a thing out here in my neck of the woods. People love to "blackout" their car and wonder why they get pulled over or wreck driving at night or in the rain. I kinda hate the modern dash clusters because people drive around with their DRLs and wonder why people honk or flash at them because no lights on dark rural roads.
High beams? Oh, I thought they were high beans. You know, like the ones that Jack received for the cow.
Did we just nearly witness the moment the 10mm went missing?
So many lost 10mm
lol thought that too wtf is it with 10mm sockets.... jesus's car must be put together with all 10mm bolts and he cracks them all the time working on it he needs to steal ours lol.... he owes me like 50 10mm sockets in the 41yrs ive been alive
A coworker of mines doesn’t drive. He bicycles everywhere. Sunny, rain, snow doesn’t matter to him. He’s got a huge collection of 10mm sockets he finds on the roads. Also wrenches in various sizes, pliers, screwdrivers. He has yet to find anything from a truck brand but he’s hoping one day.
@@Torontodude20000 thats funny he dont have to buy tools lol
@@dustinsalta3122 I think my car still retains a 10mm socket somewhere in the dark unreachable recesses of the engine bay.
You are an AMAZING mechanic Ray! I enjoy your videos and get tickled when you mimic the telephone ringing 😂
Seems like another case of "I can barely afford the payment on a car I shouldn't have bought in the first place , so I'll just let all the maintenance go".
Then the car fails apart, owner's upside down in payments, they trade it on yet another unaffordable gem. More payments. More lack of maintenance. Wash rinse repeat , then wonder why they never have any money.
They'll never understand that maintenance and care yield longer service life.
A car dealers dream.
Agreed
because people are too damn stupid, school and culture teaches them nothing of value, whereas back in the day you were taught to care for and value what you have manuals etc were given to you plus repair was taught. Now adays everything is dumb, nobody knows how anything works and theres no incentive to know or care, the perfect consumer society. This is why the cars get neglected not because they can just trade in for a new one, but because they dont know shit about the thing that drives, but because nothing teaches them about ANYTHING. people these days barely can tell you what gravity is hell we have people believing the earth is flat ffs so yea
Believe it or not, that particular car is really easy to maintain. Whatever Ray did, you can do all of it yourself in your driveway. Only a few minutes every few months.
@@TAKIZAWAYAMASHITA I mean, it would probably help if owners actually read the owner's manual...
It’s so many of ppl in my school as senior or just graduating n they starting to get into buying they own cars n stuff half of them just buy a used luxury car for cheap trying to flex n don’t have half the money to fix a meaningful thing in the car n I be like bark just get a lil Pontiac or lil civic n wait till u can get dat car there like bro I ain’t driving that I’m like Igh have fun driving them cars bout a month n never again
“I should have been a astronaut” that made me laugh. Like you vids man
I just started watching you. And honestly I'd let you work on my truck. You see everything. You pay attention. You do things the right way. And for me that says a lot. I managed 315000 miles on an 05 Tahoe by doing things myself. Thank you for not being just another rip off mechanic
No he didn't. You're supposed to put a new crush washer on the oil drain plug, not just check if it's good enough... I can just about guarantee it will leak small drips of oil. It costs about 50 cents... Replace the crush washer every time is "the right way"
@@johntetreault Have you watched any of his other videos
@@tristankeith5022 this guy is not a real mechanic he is a lube tech and a bad one at that. What he is doing in these videos is highly dangerous and if he were at a dealership or a highly reputable repair facility he would be fired. This guy is a fraud and he has probably been a lube tech for 20 years not a mechanic people seem to be confused with that.
@@johntetreault this guy is a hack probably works for some oil and lube chain like Firestone or some knock off version guy probably has never changed an engine or transmission or rebuilt a rear differential or re-built a brake system.
@@johntetreault why would you put a crush washer on a drain plug that already has an integral rubber seal ??? Not all oil drain plugs are the same.
Above and beyond the call of duty gets you major respect Sir.
Professional 100%
Love it about the gloves 🧤…I’ve found a 14mil style I wear and there is nothing like wetting a towel in brakes clean to “wash” your hands! Instantly squeaky clean for the next mess! They clean faster then you can change them 👍
I work on RVs and the whole “it didn’t do that until you worked on it” is just the customer trying to get someone they know is bad for free. That’s why in my job we ALWAYS document errors that way it can’t come back on us. I learned my lesson. Lady had a pop up with a torn canvas. Didn’t think much of it, did the repairs as needed and when she went to pick up, surprise! That tear wasn’t there until you guys worked on it. Had to repair multiple sections as well as the railing for the canvas completely free of charge and 2 hours of shop time because I failed to note that issue. Long story short, always consult/ note issues before touching the job.
1:57 Ahhh....The 'never throw anything out drawer", a must for all true 'buckle nusters'.
Pretty sure every guy everywhere has one of those. Currently mine consists of various screws, nails, screwdrivers, nuts, bolts, random bits and pieces that have no idea what they originally went to, and batteries that I swear have "a little juice left" in them.
@@brianhall4182 and then when you finally have a use for something in there I totally convince myself "see, that's why I've kept at that stuff, I knew I'd need it one day"
@@Mr.Meme01 Plus you always retain an encyclopedic knowledge of everything in that drawer down to the last thumbtack yet you can't remember what you literally just put on your grocery list.
@@brianhall4182 exactly, I was literally just thinking about this, not sure if it's a guy thing but I have great spacial memory, I can remember where I put the most obscure little thing that I haven't touched in a year or remember roads I've only driven once. But damn if you asked me what I did last Wednesday I couldn't tell you 😂
We've owned a small rural garage for 40 years. You should see my husband's back room!!! 😂😂😂
Hey I've seen those holes in the inner fender wells in person before! The plastic underbody panels in one of my old cars also worked as a stiffener, and when they came loose, the fender well would sag and rub against the tire at times. It wore a hole in it and then ripped a chunk out of it. In this case it looked cut out, so I'm guessing he did that manually to clean it up and avoid the rubbing. I'm no mechanic but I bet that flimsy plastic piece was supposed to help stiffen everything up in the front so it wouldn't sag, though obviously it wasn't doing any good here. Probably some pieces missing that he just ripped out by hand and bent the crap out of it. Great video!
i remember grabbing a car out of the parking lot one time and overhearing the customer on the phone saying "all youve gotta do is complain and they give you free stuff"
needless to say we documented every single scratch and dent and every other problem on that car so the customer didnt have a leg to stand on when they tried complaining later
Love how you record/comment while you work! Excellent way to teach people but also see how hard it actually is. Thanks for all the work you do to make this channel happen!
Good channel and content but youre paying $60-$80 an hour while he uses one hand to repair your vehicle.
@@art40odd it takes him less time to do repairs than it does for folk using 2 hands, and if you havent noticed or paid attention. He also props the cam up alot..
The hole in the fender well was pre cut for wider tires. I worked in a speed bay for tire shop and some customers would buy aftermarket wider tires that would just end up scraping the frame
Oh my god. 11:44 I literally just came from the Subaru video where you taught Troy about proper innuendo usage. And then seeing this video again!! “Time to fill her up after I let her down” 😂😂
I always let the service writers know when something happens like this...customers are good for blaming u for their crappy cars🙄
With all your battery terminal cleaning and replacement on your videos, you have inspired me to buy new battery cables and a new ballast resistor for my old Ford truck so it’s easier to start when I go to start it, the few times I do run it. Battery cables were really crusty and it always took a jump to start it,
Old Fords are notorious for requiring really clean battery terminals. A parts store/repair shop that got shuttered by Walgreen's years ago told me to clean my terminals before I purchased a new starter. They were correct and I do so miss them, but I get to hate on Walgreens for ever.
Sorenson's. Old timey service, sorely missed.
@@toddburgess6792 yep, it fixed the no start condition. Now back to applying paint.
One way to prevent those "You broke my car" customers is for the service writer to walk around the car with the customer, point out problems, then make them sign the condition report when they are leaving it.
The condition doesn't have to be 100% thorough, just a normal walk around where things like loose body panels or damaged body panels can be noted
My god, "service WRITER"!
@@michaelt1349 I typed it late at night
Unfortunately, it has come to this at our shop. We use a digital inspection and take pictures with tablets and we've started documenting all scratches, dings, dents, and cracked/chipped windshields. Has already saved out asses more than once!
@@michaelt1349 - Chill, dude.
For the the record, the exclamation point is meant to be placed INSIDE, of the quotations.
My God.
@@XOChristianaNicole
TH-cam must have erased my previous post as it had a link in it pointing to the correct use of an exclamation point with quotation marks.
There are at least two ways to use an exclamation point with quotation marks.
The following is from one of the links that TH-cam disallowed.
Exclamatory Quotations
Using an exclamation point is usually quite simple-you just put it at the end of the sentence. But it can get a little tricky when you also have a quotation mark at the end of the sentence.
Here are the rules:
Put the exclamation point inside the closing quotation marks if it applies to the words enclosed by the quotation marks.
EXAMPLE: “There’s a spider on my arm!” yelped Jeremy.
If the exclamation point applies to the sentence as a whole, then place it at the very end.
EXAMPLE: And then the paramedics tried to tell Jeremy it was “only a spider”!
The use of an exclamation point applies to my comment as a whole and therefore falls under the latter rule.
For the record, please remove the extra “the” at the beginning of your second sentence!
My God.
Absolutely keep the video going while checking over the vehicle and while working, to protect yourself from scumbags. Sadly It happens on both sides where there are dishonest Customers and dishonest Mechanics, and we are greatful for honest ones like yourself. Thank You For All That You Do❤🌟
I literally laughed when you tried to one hand the drill into the socket while filming. I had just said “damn he has some skills” seconds before the socket fell over. Lol.
To which my out loud comment was "this is why you do things properly, Ray..."
You're a good person, rainman. please continue doing this to inform and entertain
Love the part about "watch this oil change haters" " there's no need to oil the oil filter gasket when there's some already there." I do the same thing when I change my own oil and I agree with you.
depends on the car, not every car has the same oil filter placement so it won't lube itself...
@@maszkalman3676 it surprised me seeing all the oil completely cover that filter, as everytime I've taken a filter off it just runs down one side and I'm usually able to get it off to drain without making a mess...on Ford/Chevy pickups the filter isn't straight horizontal or vertical, it kinda sits at an angle.
Whenever I change an oil filter I get oil on my finger from the filter mount and lube the gasket. Habit I guess.
I buy the Honda and Toyota branded oil filters. The gaskets come pre greased.
If the filter is placed sideways, it doesn't get oil on it. Depends on the engine I guess.
yes ray I have done thousands of oil changes in my 43 years as a pro mechanic, and rarely fill the filter, one reason is I can get a good idea of the bearing clearance by listening the few seconds after startup, if you hear a knock that goes away after a few seconds you can advise the customer to plan to move on, or an engine replacement is coming up
Amazing that he never once had a problem starting the car until the moment it arrived in your parking lot.
I pressed X to doubt on that one.
If I lived in Florida, you would be the first tech I would choose to work on my junk! Thank you for your time brother.
I second that..but I live in maine soooo prolly not gonna happen :)
i feel the same way, i wish i could find a great mechanic here in fort worth that i could trust
@Samuel Lim 🤣🤣🤣
Unless your a mechanic, most of the time people just don’t get why we do what we do. Great video, it’s good to see mechanics like you that are not out to nickel and dime people to death
I am a mechanic and I don't even understand why we do what we do. Everything about it sucks and the pay is shit
My wife has a 2018 Camaro. I haven't had to do much to it yet. I am very glad I randomly clicked on this video though. I never in a million years would have thought to look in the middle of the spare tire for the battery.
Good video! I’m happy to see a “master of his craft” keep it up! I would trust you with my vehicles. It seems like you treat this customers car like your own and that’s how it should be! Keep up the great work!
Seasoned Tech on this channel. You know the safeguards to keep in mind when it is just an oil change.
Fun fact. I once had a vehicle flat bedded to the dealership for a no-run complaint.
I was able to verify a good battery and good engine crank.
My next step was to verify the fuel level. The walk light was active. I had my customer service guy get a lot Tech to add fuel to the vehicle before I proceeded any further.
Surprise, there is no problem with your brand new less than 50 miles on the odometer dodge challenger. We will not be paying the tow fee.
That's the kind of shit that makes you want to look the dude in the eye with a sarcastic smirk and say, "Yeah, they tend not to run when there's no fuel in them."
and you know theyre putting 87 in it too...
So, it ran out of fuel, is what you're saying?
Correct.
@@joewhitlock9996 it's a shame that people think you can just beat the hell outta these cars and not take care of them in any way except put gas in them. 😂😂 if I had a dollar for every V6 Camaro /Mustang/Charger with bald fronts I'd be rich.
"Gonna try to pro bono this since he's already said he doesn't have the money" what a bro. Dang.
But THEN he realises the customer is a douche bag after getting the car to even turn over, for free. No more free stuff for him.
The car should not even be on the road with that combination of brakes, tyres, and driver.
Just rewarding a bad customer
He almost had to, unless he wanted to tell the customer that the car isnt moving into the garage without payment.
i worked for a company that said that the customer has to be treated like the money is just falling off their head so parts cannon approach was always used. I saw your videos and realised i would never be a mechanic like you but was very dangerous with tools.Thank you dear sir a appreciate your approach and wish i had more like you in our areabut in the northcounty of upstae new york rust would kill any enjoyment to work on vehicles. Please take care and god bless
"I should have been an astronaut."
I felt that in my soul.
I have gotten such a GREAT respect for you service guys and gals. Watching your videos and talking to my son who works on motor cycles, atv's and such. Owners for the most part are Stupid. Thank you for your honest videos. I regret my past thoughts of service departments. (some of them that is) . Keep up the good work......
Farmer is plowing his field. He’s using a horse to pull the plow. When they got to the end of the row, he turned the rig around and the horse dropped dead. Walked up to the stricken steed and said, “Hmm, she ain’t never done that before.”
Steed is male, horses are never confused on if the have a dangle or not. Steed and she do not go together with animals, male horses, a steed or stud, mount anything resembling a female horse no confusion on their goals in life.
@@badgerpa9 Steed is a mature horse of either gender. However, the term properly applies only to riding horses, usually of some distinction, and not to ordinary working horses. Also, in US country slang the pronoun she is often genderless and applied indiscriminately to inanimate objects and animals.
@@rayives7758 Steed is old english for stud or stallion and your points are only for uneducated foreigners not people that went to school before the education level dropped to the floor. She is not genderless it is female, it may be used for slang for objects like cars but if you called a male animal by the female name you would be laughed at by anyone educated beyond 2nd grade. The big problem is lack of education and not knowing the difference between male and female animals. You can look at Shrek the movie to see they even knew enough that a Steed was a handsome male horse. Just because you use a word improperly does not mean it is right.
@@rayives7758 If you go in a hardware store and someone calls a machine screw a bolt that does not mean they are right, they are not educated on the difference. If you go in a restaurant and you have no clue what silverware is for what purpose that is uneducated. Educate yourself and not on any WIKI get a real education.
@@badgerpa9 care less man, you'll live a longer, happier life.
Your voice and tone are completely different from what they are today. i started watching you just as you left the soul-sucking job. What a difference getting your spirit back makes.
Man, wish the mechanics that replaced my A/C system at least wiped their hands. Nice clean truck one day. Grease fingerprints everywhere the next. I mean, whyyyyyyy? I don't care about a lil grease and oil on the handles, steering wheel, etc. because that can be cleaned easy. But they were practically finger painting my headliner and seats. Ray doing it right.
Oh yeah, it was a dealership.
Regardless of what dealership I've worked at i always have a can of foam interior cleaner and a fresh clean microfiber towel sitting in the driver seat as my last step on any service or repair. I give whatever area or areas I've made contact with a once over before I send it out. It takes only a few minutes and saves so much time compared to having someone leave, come back, yell, and then ultimately have the car pulled back in and cleaned. I don't see why anyone would just leave fingerprints and smudges all over someone's car.
IT dude here. I am definitely feeling you there about customers giving you crap for stuff they effed up. Work would so much easier if people finally learned that correlation and causation are not the same. And if people did not try to frame you for their screwups.
Can’t count the number of times I supposedly “broke” something because “well you were the last person working on this thing and now it’s not doing the thing it should do anymore“. 🙄
Recording remote sessions makes things a lot easier and shortens discussions.
I even managed to „break“ a mouse on a brand new computer once and the customer yelled at me for 10 minutes straight about this. The reason for the „broken“ mouse: Turns out that optical mice did not work so well on that fancy new glass desk they got that day. At least they felt pretty stupid after that.
@Odd One Out Let me guess, you 'Fixed' his broken mouse with a cheap mouse pad. lol So often it is an 'I D 10 T' error. :D
Man I’m glad I quit after 38 years of that crap, customers are always trying to scam the tech! Keep up the good work
You are glad you quit after 38 years...as in you retired. You didn't quit.
let me tell you a good one. I upsold an a/c repair on an 89 Taurus. I was at the Dealer, and the Car was in for a recall. So, I did a quick check, and sold the Job. The Service Advisor wanted to give the Job to the a/c Guy and I said hell no. I sold, I fix it. I will be responsible for it. About two weeks later the Service Writer came back to me with a poo-eating grin on her face and said you sold it, you fixed it, and now it is back with a recheck. I was highly skeptical, but I pulled the Car in the Garage and checked it out and the whole time I'm looking at it, I just felt something wasn't right. Everything under the Hood looked fairly clean. But, something was really nagging at me, so on a hunch, I looked at the VIN. It was a completely different Taurus. The thing that nagged at me, was the interior. The two cars were identical, except for the Interiors. Year/Make/Model all the same. So, I finished the diagnosis and this Job was actually a hair more than the other and I went back to the Advisor and handed her an estimate. She was stunned and said it was a recheck and all my time and stuff was free. I said you are incorrect. Had you followed through on your Job, you would have noticed the different VIN and gotten Management involved. But, you didn't. Because, you dislike me for whatever reason in the first. Call the Customer. I will go get the Service Manager. Guess who got full pop , on a recheck repair? This Technician did. This is the reason I refuse to be called a Mechanic.
Bless you for doing the right thing and helping him out, Remember what you put out there you get back tenfold.
Love it Ray, as a commenter said, why these people buy cars then can't afford the maintenance...
Gotta look cool in front of there friends and g.f.s.
“Let him know he has no brakes or tires, service was declined” 😂😂
There are good reasons why MOT or APK or all other annual checks are require in many countries. It is quite often not only the one with the badly maintained car that gets involved in an accident.
I find it amazing that you expect the id10t customer to understand what your brakes are down to metal on metal really means. Obviously he or she bought a car they can’t afford and have no concept or concerns about what maintenance is. That’s why so many of these are in junkyards not because they’re bad car’s but because the owners aren’t fully aware.
@@davidlampe4153 that’s so true, I bought a 5 series and neither of the previous owners did any maintenance except for maybe a couple oil changes and brakes
Lube shop I used to work for had that policy. If the vehicle was unsafe to drive we refused service.
@@sambradley5981 it’s good practice, can avoid lawsuits that way
I am amazed at how many self proclaimed “mechanics” balk at your methods. I’ve been a technician for a long long time now and I’m very impressed. Your technique clearly focuses on good, accurate diagnostics and a solid repair. I appreciate your eye for attention to detail as you identify other discrepancies unrelated to the customer directed maintenance actions. It takes a real deal maintenance technician to recognize another. Ray you are certainly the real deal. Keep documenting so I can keep enjoying your videos and the troll remarks from the “mechanics”.
@@Oracladeus No Sir, I am not. Thanks for asking though. Most people would have been rude, and just outright accused me. On a side note, I would like to praise you for your excellent grammar!
These people who leave negative comments! How about they do the work themselves, if they want to complain!!! Mechanics don't get the recognition they deserve!! Kudos to you bro! I'd let you work on my car any day of the week!!
Your a great mechanic I’m impressed how good you are while holding the camera 🎥
Lol pretty sure he's not holding the cam.... Unless he got 3hand
Hey Ray, fun little experiment for you to prove that the dark spots on your gloves isn't dirt, because it isn't. Natural latex gloves like those start to literally oxidize from the sweat and oils on your skin. To the people who've never used a natural latex condom, same thing applies. You can prove this by just wearing one glove while on your lunch break. By the time you finish it will have become a distinctly darker shade of brown vs a freshie.
I am definitely keeping "predatory customer" for my shop's lingo. We're just an oil change shop in a lower income area, so we get _plenty_ of predatory customers. It's kind of sad, really.
If it helps, you have friends in dry cleaning. "You [insert supposed action here]" is common. You'd be surprised how often we "put a stain" in clothes.
They are not predators. You are not doing them a favor.
@@claytonking70 Very much are predators. They go into it looking for something to gain at the expense of the business.
@@claytonking70 predator
NOUN
1. an animal that naturally preys on others.
2. a person or group that ruthlessly exploits others.