Nicks’s builder pros resole by Franks
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- เผยแพร่เมื่อ 28 ส.ค. 2024
- Update! 1/2/21 check the comments for the man himself! I have been wearing these every day and have absolutely NO complaints! I will be sending my second pair back to Franks for a resole. What great customer service.
I have two pairs of Nicks builder pros boots. I sent my first pair back to nicks for a resole and was told they must be rebuilt after less then two years. I sent my second pair to franks boots to see how they worked. Weird heel placement and no stitching through outsole. Ready to send off my first pair again and going to try JK boots.
Honestly all the BS people say about how these boots are cheaper in the long run is not true for a guy that actually uses boots daily.
3/17/2017 i spent $485.98 on my first pair
5/9/2019 i bought my second pair $550.98
What are you going to wear while waiting for a resole?
7/26/2019 first pair rebuild at nicks $360.01
11/3/2020 second pair resole at franks $174.90
Franks moves to he heel forward slightly. Helps you natural gate when you walk plus less heel wear
Hi Ryan, I can't imagine a situation in which we would rebuild a boot without a customer's authorization, unless a customer states, "I purchased resole but do whatever you need to them". I apologize if the necessity for a rebuild was not communicated to you. Rebuilds are required when the insole is dry and cracks or the vamp leather is cracked. As for the rebuild pricing, $30 is for the steel toe adder, $32.99 is in the boot guard material and the labor for carefully painting that on, $7.99 for laces, $13.99 for grease, and $26.04 for shipping. That's $84.97 in adders and accessories. $26.04 to ship. So, your order came in at about $85 more than a standard rebuild due to the adders and accessories. If the boot guard isn't something you need, you can save a bit there. You probably don't need new laces and grease as well with every rebuild--so more savings there. Anyways, I hope that helps.
Thanks for reaching out! Yeah i was very bummed with the experience. I purchased my first pair of nicks expecting years of service. The original sole was a min vibram as that was what resembled the redwings i had used for years. When it was time to send them back i ordered my second pair with the full logger sole to last longer.
When i sent in my boots i got a call from someone saying they needed a full rebuild and when i asked why they could not explain as they were only relaying the message from someone els. I did not push the issue as i have no experience to argue and would not want to.
I will say that i oiled and maintained the boots religiously and did not suspect any damage. It was portrayed that one should expect a couple of resoles before a rebuild. That wasn’t my experience.
It was never a cost issue as i was fully prepared to spend good money to maintain my new boot choices. Still buy leather laces from you guys.
I still recommend any of the Big three from Spokane
@@ryanburbridgeI see. Yes, sometime the boot maker will bring the boot to a customer service rep and tell them, "Can you let this custom know they need a rebuild instead of resole". The CSR may not have known the exact reason, but the reasons for rebuilds are always insole damage or vamp damage. One thing we are careful to do is never guarantee the life of our boots. We guarantee our material and craftsmanship, but we never guarantee that our boots will "do XYZ" and "last ABC". We see people who get 6 years before they need their first resole. We also see people who need rebuilds every season. Body weight, weather, sole, and terrain all play very important factor in now long a boot will last before needing service. Hope this helps.
@@nicksboots absolutely helps! Hope when people find this video they will see your comments and get a clear picture of your customer service. Keep posting videos as it’s an awesome way to get your voice out there and build loyalty. I have two pairs of your boots one is now running a franks resole but it stall says nicks on the side lol. I did have the impression that nicks had grown beyond the small shop that they were and sometimes the one on one customer service is lost. The fact that you found a video and posted a comment says otherwise. Keep up the great work!
@@ryanburbridge We have grown, but that is because so many people want our boots. We have increased our sales and customer service staff as well to keep up with demand. We are never too busy for our customers. You keep the lights on for us!
@@southside1975 Where did you hear that from?
3/4 inch sole versus 1 inch sole
1 inch is too thick to be stitched through.
You got 1 inch, so stitching isn't possible.
If you'd bought 3/4" they would have been stitched.
I got the Highlander's made for me and received them about a week ago. They claim to be a 3/4" sole on the sight at Frank's Boots. They were not stitched through.
@@steelonius funny coincidence.....I ordered MTO T2's, which should have been the thinner midsole, and was shocked to receive them not stitched through. When I talked to them they apologized and said they'd redo them which I declined. The explanation given was that they had sent a T1 try-on pair with the thicker midsole because that is what was available, and when they started making my boots someone must have chosen the midsole based on the try-on pair instead of my build sheet.
So they may have made the exact same mistake on yours.
The thicker midsole is more expensive so I reasoned I got a free upgrade, but truth be told I do still wish I had the thinner midsole. The thicker one walks fine but I'm not convinced it will ever be as nice for kneeling/squatting on my toes as I often do.
So I think you are not only not stitched through, but also have the thicker midsole.
@@jeffmitchell72 That is funny indeed. I called and ask why it wasn't stitched through. The same thing was said to me on the phone by Frank himself, a free accidental upgrade to a thicker and better sole. In as many words. I am happy with the boots and didn't want to complain but like you I would prefer the thinner sole. I also added a linemen shank which stiffens them, because I do tree work, so I had hoped the thinner sole would mellow that out as I do plenty on the ground too. They still seem like great boots. I am thinking if they break in well and I like them I may invest in a second pair and alternate them day by day. These are my first set though. But I reckon they're pretty sweet.
I have had custom boots now for almost 4 years. Jk and franks. My jk boots are and always have been amazing. Franks took longer to break in. Almost 2 months but now are probably the only thing I wear daily. I got them because my left and right foot are different. Right arch collapsed. So the uppers always came together and touched no matter what brand I got. Got a pair of jk made to order and completely solved the problem. Then saw franks and I’m not a brand loyalist so I tried them out. Both are worth every penny. I can’t even wear a stock boot now it feels like a loose sloppy tennis shoe lol. I’m sure you know the feeling. Not to mention there’s just something about being in the club that can break in a custom hand made boot. Not many can!!
Ha ha awesome!!! I enjoy laughing at guys that complain about the break in. You don’t break in these boots your break in your feet. I got home from a full day and knew my boots were delivered that day. When i first tried them on i actually thought they were wood clogs lol i had instant regret. Then i got a call to go back to work that evening so i kept them on. I literally could not articulate my ankle to press the throttle or brake when driving lol. Never took them off. I bought the second pair because i have always had one pair for work and one pair for home. After my work boots were dust i would buy a new pair and rotate the home boots to work. These boots and rainbow sandals are the only thing i wear.
You should post some tin knocking videos. Never heard of that lol about to go down a Tim knocking TH-cam hole lol
Still at work waiting for local 433 iron workers to finish assembling a construction elevator. Sooo i have some time lol
For me if this happened being disabled and I got a huge bill. Theres no way I could pay it.. Honestly this where the PNW boot companies need to invest in a whole internal call center. Where you have people training to be shoemakers, have access to the floor and all their job to do is take customer service calls.. I know these companies run really lean compared to other businesses but this where you have to invest.
New sub here I bought a pair of nicks builder pro they ate the best boots I ever owned great investment for sure
Hey, Bro! Happy New Year. Your video had me checking where the soles of my boots sit. Hoping everything worked out with your rebuilds and resoles. Be well!
Your comment about the sole stitching, with Nick's the builder pro and Frank's type 2, the soles are thinner, and they are able to stitch them. The Nick's hotshot and Frank's type 1 commander have thicker soles and the machines can't stitch them so they are just glued and screwed. For what it's worth Ive had both, and I like the thicker soles better
That makes sense but to randomly change the sole thickness without discussion is odd. I would definitely choose the thickest available. Thanks for the comment
I plan to buy some Franks, wish me luck! I wonder though, if the ultimate wild land fire fighter boots are built with or without stitching the thick sole. If they are not that that only shows that the sole is plenty durable without the stitching, but who knows and thanks for the vid 👍👍
Yeah i don’t know how much strength the stitching adds. As you walk it cuts all the stitches on the bottom anyway
The heel set forward is to eliminate your foot print in the ground. I bet you notice you don’t scuff tour heel as much? It’s a way they set there heels. I have franks and am going with jk next. No and franks are awesome. Nicks in my opinion is more mainstream now and lost some quality.
Jk**
Good looking out. Yeah it seems that way with nicks. Happy for them but glad i get a chance to work with others in the trade. How long have you been wearing custom boots? What do you use them for.
I am also a tin knocker by trade.
@@ryanpelletier4878 like this? th-cam.com/video/UYvpZn4jcpo/w-d-xo.html
What about nicks went down hill do you think? Is it material? I’m in the market and don’t want to waste my money.
The Frank's boot heel is ware your heel inside your boot hits the ground . A good thing . No stitch because of 1 inch sole . A good thing .
The nicks boots were stitched through and franks shows pictures on their website that are stitched. Sooo
Do you have a pair
I have Frank's and jk
When they use a thick slip sole I think they call it an 8 iron slip sole it's just to much material to stitch through. Be it nick's or Frank's or whoever is making a 1 inch thick sole .
My jk boots are glued stitched and screwed . I'm not sure they offer a thicker slip sole .
They made those with the 1 inch sole profile that’s why they look thicker than your other ones because the machines can’t so the bottoms on a 1 inch profile. I have a pair of builder pros and wanted the 1 inch sole profile. it’s just a little beefier.
Just got my pair back from JK. Very nice
That is so you have something to stand on. A wide heel helps
Look up a TH-cam channel called Trenton and Heath. They’re shoe cobblers. They do excellent work. Also they have a few videos up of them doing a resole on nicks boots. You’ll be able to see exactly what they do and know what to expect if you send yours to them.
Wait a minute !! The reason for these boots are for comfort but also to save money in the long run. If you’re paying a cpl or a few hundred dollars every single year to keep the boots in good condition how that saving money?? That’s freaking crazy that Nicks charged you for a rebuild on boots that were a little over a year old. Jeesh
Yeah your not saving money. They cost more at all times. They are however good fitting quality boots. I don’t mind spending more but think people should be aware.
According to my own research franks has more experience, a lot of workers from nicks pre ownership change went to franks, and seem to know little things like the offsetting of the heel. TBH when I buy my boots im going to go with them seem more experienced/patient.
Thanks for this useful review, definitely not a common topic to discuss post purchase costs like resoles/sudden rebuilds. Must keep them in mind and contrary to what everybody says, you were right. You are not saving money with this boots.
I got a pair of the Type 2 Highlander from Frank's. Brand new as of a week ago. The soles on them are not stitched through. I thought that was interesting to note. Also for what it's worth...unless you need the fire resistant sole for the type of work you do it's not much of an advantage, they are not more durable. In fact they may have a slightly shorter lifespan than the normal vibram.
Thanks for the tip. I’ll keep that in mind for the next resole. Is this your first pair of hand made boots? How’s the break in so far?
@@ryanburbridge First pair. I read one of your comments, I think, you mentioned regret after putting them on initially. I felt the same. However, each time I put them on I'm surprised by how much better they feel. I bought them with a shank as I do tree work and they are very stiff. I'm looking forward to using on the job.
Logger sole on the Franks😊
Great video and interesting observations. Just curious about your line of work because you really go through those soles! Also, I just ordered mine with 8” shafts as well, I think the 10” are overkill for my needs. Yours look to be the perfect height. Cheers.
I am a crane operator with operating engineers union local 12 in SoCal. These are the only footwear i use out side the house. I wear a pair of rainbow sandals around the house. I imagine lots of concrete instead of soft dirt adds to the wear but not sure.
nice vids
Those are great looking boots
Seems like ya might wanna consider your content before posting.
So i wanted to give a shout out to one of the guys that posted a comment below.
Check these guys out th-cam.com/video/HCrItO5HON8/w-d-xo.html
Thumbs up for the safety crocks!
Do the ones that You had resoled also look a little bit off center? or is that just the camera angle?
They do. Somewhere in the comments someone said it was on purpose but... they don’t feel weird. Not sure what the story is.
Thanks
You probably could've bought brand new ones for the cost of the rebuild.
I could have bought a cheap pair of boots yes. I could not have bought a new pair of hand made boots for the same price as a rebuild.
Ahhh, that makes some sense.
I have a pair of Redwing 699 or Redwing 2218, could you do a comparison between one of those and the Nicks and Franks? They have the same style, but way different comforts.
Safety shoes 👟👞
It mean I love Safe shoes this model ❤️
wow you need to better care of the leather need to switch out with 2 pairs to let the leather dry out and just blushing the leather after every time you ware them that Nicks would had to do a rebuild because the leather was to far damaged because of lack of care to the them. What do you do to have that much ware on the soles wow you wear them alot to wear out them that fast
I like to have them boots
Save up and order a pair. Worth it. Check in on the other two hand made boots. Franks and JK
I buy used work boots
That was really a pretty bad video. I’m sure you will improve as you go.
Ha ha yeah i don’t think do not trying to get betterlol