Internet Providers in Germany [EVERYTHING You Need to Know!]
ฝัง
- เผยแพร่เมื่อ 20 มิ.ย. 2024
- Find out how to get internet in Germany, what the best internet providers in Germany are, and important things about contracts in Germany!
INTERNET PROVIDERS IN GERMANY 📡
Telekom DSL
👉 www.simplegermany.com/telekom...
Vodafone
👉www.simplegermany.com/vodafon...
1&1
👉www.simplegermany.com/1-1-int...
Check 24 (Comparison site)
👉 www.simplegermany.com/check24...
📣 These links are affiliate links. When you click on the links of products we mention and purchase them we will receive a small commission. It will not make any difference to you in price, however, it allows us to keep Simple Germany alive and striving.
✨ RELATED GUIDES:
Best Internet Providers In Germany
👉 www.simplegermany.com/best-in...
📼 RELATED VIDEOS:
Best SIM Card in Germany [Mobile Options Explained]
👉 • Best SIM Card in Germa...
⏰ Timestamps:
00:00 - Introduction
00:33 - New Consumer Rights
04:11 - Internet connections available in Germany
07:08 - Internet speed
08:50 - Internet providers in Germany
10:03 - No data cap
10:29 - Router
11:26 - Timeframe
13:38 - Conclusion
📺 Subscribe to our channel if you want more information on life in Germany as an expat:
/ simplegermany
We know how frustrating and painful it might be to move to a new country, especially if you don't fully speak the language. That's why we created Simple Germany.
Simple Germany provides tips & information in English about living in Germany as an expat. We talk about services that are friendly and easy to use to beat German bureaucracy. We also cover the cultural aspects of living in Germany. All of this brought to you from the eyes of an expat and a German duo. We want to help you settle in Germany more smoothly.🍻
🍿 Visit our website for more in-depth information on life in Germany:
www.simplegermany.com/
☕️ 💜 If this video was helpful to you, and saved you time of research, please consider buying us a coffee as a small donation.
simplegermany.com/coffee
#expats #germany #expatsingermany #lifeingermany #expattips
![Best SIM Card in Germany [Mobile Options Explained]](http://i.ytimg.com/vi/5mcgr7g25ZY/mqdefault.jpg)
![Best SIM Card in Germany [Mobile Options Explained]](/img/tr.png)
![The Anmeldung in Germany - [Everything you need to know]](http://i.ytimg.com/vi/ysXo7MV2zko/mqdefault.jpg)
![[Full Episode] MasterChef Junior Thailand มาสเตอร์เชฟ จูเนียร์ ประเทศไทย Season 3 Episode 3](http://i.ytimg.com/vi/A1XXYbV048k/mqdefault.jpg)
Dude I live in Delhi at my home the internet connection is from Excitel Fiber they charge me 200mBps no data cap only for 6000 rupees (€80) annually.. after listening you guyss I'm shocked....
Cost of living varies 😉
Love the way she stares at you. 😆
it’s almost like she’s in love with her
Thanks for yet another great video! A quick tip for switching providers: always remember to send the old router back to the old provider. If you fail to send it back immediately, they would charge you extra fees or even a monthly fine (!) until they get it back. So make sure to not leave any loose ends once quitting a contract :)
Good tip! 😊
@@simplegermany Great content as usually Jenn/Yvonne!👍 Quick question -- I have a LTE router that relays internet using in-built sim card slot. Is it legal to use this if we buy a sim card only to use data from it and connect my home pc and laptops?
Thank You for updating us with the information.
In Israel the internet is 1000 mb/s and you can cancel any day and then you’re charged only for the time you were on contract until day of cancellation. How weird that Germany is still
Behind on this.
They're more orthodox 😅
One recommendation to people who already have internet at home is to check the speed using one of the free websites online. I was paying 69€ pm for 1000Mbps (don’t ask me how I ended up with that plan) and the actual speed I was getting was less than 50 Mbps. 🙀 I was nearing 24 months so I decided to opt for a cheaper 50 Mbps package for 19€. Also companies like Vodafone don’t disclose all offers online. I called up their hotline and inquired and got this new plan. They want you to stay and I think you have the power to negotiate.
Also, great video again you guys! Super well researched as usual. I’ve been here over 8 years and am still learning plenty of new things from your videos.
Wow that’s crazy with the 69€ plan! Awesome that you were able to change to a mire proper option! Totally agree with you! Thanks for the extra tip 🙂
@@kreight_ as they mentioned in the video, the speed is limited to the bandwidth of the cables in your building. So unless you have fiberglass connex at your place it’s useless to get 1000Mbps
You both are amazing.. Conveying informations with humour and not overwhelming those are really good! ❤❤ love from India😊
Thank u a lot for such quality and enjoyful content. I enjoyed every second of it. Keep it up, u are helping a lot of people
your content is really helpful. Thanks guys for your efforts 💙🙏
This video and many others you share are super super helpful. Thank you very much.
Love the channel. I would also love to see a video on German education system.
I know it's chaotic and state-specific, but I think you can cover the basics. Not just the types of schools, but also where you can go afterwards from each / possible paths etc.
Also stuff like when you start getting a direction with more specialized courses.
A friend of us told us something like the moment that her daughter goes to Gymnasium or Realschule/Oberschule selects also some direction like Kunst/Sciences etc...
It freaks me out that this happens when kids are only 10!!! I have a 5 year old and feel a little lost
The video I was waiting thank uu 😍❤❤
Great info thank you!
Finally. Been waiting for this one! Coz I don't understand jack about how internet works here and it feels complicated compared to what I did back home.
Since last year I got fiberglass too and I live quiet rural. A water pipe broke in my street and while the street was under construction because of the pipe they took the opportunity to install fiberglass . I was never more happy to have limited water supply for a week. :'D
🥳 wow that’s amazing! 😅
Mbps usually refers to megabits per second, not megabytes per second. To go from megabits to megabytes just divide by 8. Also, German ISPs never mention the minimum speed, always the "up to" speed which means nothing.
The video I was looking for :)
Very well researched as always, girls! 👍
Very nice video! My first 3 months were hell in Germany. They took 3 months to give me connection! In my opinion, the companies in Germany have too much power and the customers don't have any. Atleast now its good that things are slowly changing.
thanks for the info. just to add, before you go and register to the internet plan, you must check if DSL or cable is available in your home for the reason that if you choose for example DSL and the apartment is only cable, that is going to be an issue. checking for availability of the DSL or cable will save you time and less hassle.
Yes, the availability check is the most important step!
Really glad to hear about the internet options in Germany. I am from Bangladesh, I am using a 60 Mbps fiber connection (no data limit) and it costs me around $13 USD per month. The fiber connection is usually free and our law does not make the connection to be coming through any certain path. However, in my country the monthly income of people are also lower than Germany and thus for my country's standard my internet connection can be called a luxury 😂!
Super interesting about the internet connection in Bangladesh. Thanks for sharing g your experience!
Even funnier , here in India 5G now is currently free. Also broadband i use 50mbps is
Super content!
Danke 🥺
Moving to Germany next month and I will have to get used to the Internet it seems! In Italy we have had 2.5 Gbps (2500 Mbps) fibreglass for the past few years, and 1000 Mbps fibreglass for many years before that. Going back to the double-digits Mbps sounds insasne to me haha, it's like going back to 2008!
I have 3 major complains with Germany
1. Slow internet
2. Not enough accomodations
3. Sunday closed
All other things like language, high taxes etc are pretty managable. If these 3 things are sorted, i think Germany would be a very good place to live. I hope gov is solving these issues.
Sunday closed is a feature and not a bug.
Thanks
I think throughout this video (except for one instance I think) you were referring to speed in Megabytes but were perhaps meaning Megabits?
But that aside - yet another excellent helpful video, cheers!!!
I'm curious about the fiber rollout though - is that generally fiber to the home? Here in Australia we have a mix of fiber to the home but mostly to the node, meaning that the last bit of the connection from the junction box on the street to your house is still copper. Because you know connecting a giant water main into a garden hose is a great way to get the best flow... :-\
Can you both do a video on your everyday self care German products you use. Why, and where you got them. Like hair care items, nail care, skincare, makeup, etc? I’m always very curious to see inside someone else’s bathroom cabinet (with approval, of course!). I’m moving to Germany soon and I’m excited to explore products in the Apotheke!
I spoke this is a video that is coming soon. This would be helpful 🙂
I just moved in, and am looking for an apartment. I completely forgot that I need to take the internet speed into consideration. I had 100mbps internet in my previous place and I was thinking I would come in to Germany and get me a Gigabit internet. I really quickly found out that's not gonna happen and based on where I am at, I would be lucky to get another 100mbps internet.
love u guys
Great content as usually Jenn/Yvonne!👍 Quick question -- I have a LTE router that relays internet using in-built sim card slot. Is it legal to use this if we buy a sim card only to use data from it and connect my home pc and laptops?
If the terms and conditions of the provider don’t forbid it, you are fine. We know people who use an O2 unlimited card as such. Some providers also offer data only SIM cards for that purpose.
Which router do you have? I am considering this option as my landlord has not been doing anything about the broken internet at my apartment...
Yaaaaay!!!! Finally!!! From our favorite German couple!
Only one month now to cancel is really good, thanks for the info. If i`m right cable speed is not guaranteed because it`s shared with people in the street or the house, maybe only the higher speed, i don`t know it exactly. This is the reason why it is cheaper then t-online.
2:40 I literally spat out my drink in laughter at this part since I looked up internet options in the area that I am about to live in before I watched this video and the best was satellite internet at 200mbit, I currently live in the middle of nowhere and have 1000mbit internet available to me.
My like is not just a like but a huge like
Thank you! Well collated information.
Could you also please do a video on the gifting etiquettes when you are invited by a German family for a lunch or dinner. Basically looking for some info that would not offend someone.
Thanks for the suggestion! Generally a bottle of wine or flowers or a part of the meal (salad or dessert) if discussed with the host beforehand, are some good options 😊
@@simplegermany Awesome idea! You do touch on etiquette rules and things to do out of common sense across many topics. Just mentions happen to stick in my head, and I find them well fit, well on point, so dissecting various German etiquette would go a long way for many people! 🙂 Every time I've been to Germany and come back in Bulgaria I experience such staggaring reverse culture shocks.. I thought they would stop after the second time, but nope. 🤓 I really love German etiquette and, again, common sense!
❤ Simple Germany ❤
It is so well-explainded, thanks so much!
I'm going to Germany for a month and there'll be no wi-fi in the dorm. I am wondering which kind of home-internet I should get for such a short period to have a connection in my room ?
Would be very thankful for any piece of advice!
Just for a month its best to use your mobile hotspot. We also have a video on the best SIM cards: th-cam.com/video/5mcgr7g25ZY/w-d-xo.html
@@simplegermany thankyou so much!👍
I don't even think South Africa has DSL anymore. We have fiber even in small towns.
that’s awesome 😊
Hello! 😊👋 Thank you for this great video. I move to Germany in October and I am wondering if I take a vodafon contract for 24 months for my internet, will it be possible to cancel it if I decide to move out of Germany before the end of the 24 months? Thank youu
Hi! 😊 Yes, if you leave Germany, you can cancel contracts early by providing your deregistration (Abmeldung) document.
Great video girls!
Can someone please explain to me why a first world country like Germany is still depending on ancient technologies like DSL
While where I'm living (A third world country) speeds of 50 Mbps is almost the norm and in my household it's 200 Mbps
We have 200-1000 Mbits and fiber in most of buildings in Moscow. So it seems that Germany is realy in 20th century from technology perspective
I live in the bloody arctic and get Gigabit, if Germany spent as much money on their communications infrastructure as they do their roads and rail infrastructure, this wouldn't even be an issue.
Hi Girls, really like your videos and helped me alot in Germany just wanted to point out one thing in terms of the difference between cable and DSL.
Cable is not necessarily better as when using cable internet technically you are sharing the max cable bandwidth with your whole neighbourhood that uses cable so if there is a high demand in your area you might notice that your internet will be slower at that time although cable internet might have higher speeds that doesn't mean that you will be receiving that speed all the time.
When using DSL you have your own dedicated connection so speeds should be much more stable but the further away you are located physically from your ISP or one of there stations the slower it will be.
So each have its pros and cons
Can you name the cities with more than 50% coverage with fibre optic cable?
And I would like to know if the major cities have fibre connections.
By the way germany has a weird way of subscription, in my home country things were charged monthly either electricity, water, or internet. We paid accordingly on how much usage we used after one month, and we can cancel our subscription pretty much anytime. Internet charge is the same every month tho, since it was paid according to speed selected. But as customer we have lot of flexibility if we somehow wanted to change provider.
It was a weird concept like how you need to know how much electricity you might be using for one year and then paid it monthly according to those estimation. The same with warm rent that were charged upon you the same every month, who knows you might not even turn on your heater in summer. Just why? 😅
I guess in my case, all electricity and mostly water source is controlled by government. These industry isn‘t private business, so there is no competitor. It was a straightforward price on how much you consume every month.
The monthly prepayments are always based on averages on consumption per year and gets adjusted the following year, based on you actual consumption in the past year.
In Wolfsburg, most houses have fiberglass technology, Juhu!
You should do a video on supermarkets and payback cards
Yes, payback is on our list 😉. We did a video on groceries: th-cam.com/video/ZinB3L1lVZA/w-d-xo.html and have a guide on supermarkets: www.simplegermany.com/supermarkets-in-germany/
Guten Abend die Damen
For how long can you use your mobile internet as permanent hotspot?
Hey, Can you please share your opinion on Vodafone GigaCube? On the company website, it shows limited data offers. I plan to move to Augsburg, and my consultant said that it's even hard to find DSL in such a rural area. Is it true? Thanks!
Interesting. We would never describe Augsburg as a rural area. Just did a quick search and most of Augsburg offers 100 M/bits and even 1.000 M/bits are available in a lot of households. Why don't you go the availability check pages of the providers we mention and check the addresses of potential apartments that you are scouting. 😊
@@simplegermany make sense. Thanks for your reply. I am bit confused now. Lot of things to do within specific time frame. 😀
Just do one thing at a time and you will be able to complete all tasks 😊
Do you have theme about Tax Refund in Germany and how does it work? Thanks
We have an entire guide on how to do your tax return 😊: www.simplegermany.com/tax-declaration-germany/
Suggest some free German learning resources? I use Duolingo for now suggest any other than this? Btw dein content ist sehr toll!
Thanks! We have a full playlist on learning German: th-cam.com/play/PLnp3hGZLHcOWd_OCrIAL-Q_7o4SIG5oKz.html
Danke
My internet contract expires in March, and I'm currently looking for alternatives... unfortunately, I believe I'll have to stay with my current provider because there's not much to choose from where I live in Hamburg 😕
You can always compare on Check24 or similar and see what other alternatives exist 😊
@@simplegermany I already did. My current provider, which is not one of the main ones, is the "best" choice. Thank you for the advice and the video anyways! 😉👍🏽
When you say fiberglass is that the same as Fiber Optic?
Yes 😇
Which kind of WiFi router do you use?
Also which one would you recommend for international students?
We use the one that Vodafone offered for free, so nothing specific 😉
@@simplegermany Don't we need to bring our own router while coming to Germany? If I live in Student dormitory, wouldn't I need a router for my room?
You can ask your university on the setup you will need. If you get a new contract with an internet provider here in Germany , they will provide a router for you.
I was stuck in a contract with AT&T direct TV, it was AWFUL 😖. Whenever I have an agent offering it to me, I would be nice and say that I have a provider that I am happy with, and I would never touch DTv ever again.
No satelital internet? Starlink?
Do any of those ISPs provide support in English? I'm so terribly scared about getting services because of my extremely bad german
Like we mention, no internet provider has an English website or similar. Some, like Vodafone, offer some English customer service via phone though.
Hi girls. Quick question what happened if I have a 2 years contract and I move in the middle? I can get my router with me?
It depends on whether your provider also services the area you move to.
Hi I‘m not sure but does that mean we can recycle using 24 months contract so we paid the same using same provider or do we need to change provider to get another discount? Thank you
Not sure we understand your question. For convenience and if you are happy with what you are getting you can always stick with the provider you got. But if you would like to compare or change or benefit of discounts, its good to invest some time to get a market overview.
@@simplegermany oh I just realized it is much cheaper when you order through verifox, I was wondering if I could renew with the same price since on the telekom web page for example the price is much quite different. There is 160€ discount on verifox, I guess you have to be keen to know where to get more discount… 😅
in India for 10 to 15 $ we can get 500 Mbps to 1 Gbps for unlimited data. (All thanks to JIO)
I took my DSL connection in October, 2023 and I will move another place in April,2024 and that place have internet. How many months before I should inform the provider to cancel it? Or can i terminate the contract in between the 24 months contract period?
You need to look at the terms and conditions of your contract. Only those have the answer 😉
Hi, I’m Aravinth new to stuttgart. Based on my friends recommendation I chosen vodafone. I clearly informed in the shop I need a telephone cable internet. But they sent me a contract with TV cable coaxial cable instead of DSL. Now they am unable to contact the customer care also and unable to book the technician also. Any one could you help me here please? My contracted is started already but still I have no internet connection.
Did you figure it out? What did you end up doing?
Hallo zusammen.
Anybody knows if I can pay somebody some amount so that they take my internet contract? I still have a year left, but I am moving o a shared flat where they do not want to change the provider. Is "passing on" the contract possible like with the flat rentals?
Can someone please help me figure out if I need a degree of some sort ( as a prerequisite) before I can get into dentistry school to become a dentist in Germany?
Yes you will need formal education to work as a dentist in Germany. You can check the accreditation of your degree on this governmental page: www.anerkennung-in-deutschland.de/html/en/index.php
This is helpful. Thank you 😊
Ok, so this is going to be very long message. So I have a big question for you two. Hopefully, I can get some help. I and my wife moved to the town of Schopp on April 1st. We tried to go with TKS for the DSL not knowing that the house was wired for 1,000 and got the hole "O not ports are available" We did this twice and got the same information over and over again. So we decied to go with Vodafone. We set up the contract with have a scheduled appointment on May 10 th well that day came and went. Well I decied to drive down to one of the shops that Vodafone has and come to find out that are service was canceled. So we set up a new contract again with the gentalman that worked at the shop. He said all we need was the equipment to come to the house and said it would be their in 4 days. That time came and went. When I called and asked him what was wrong he told me that Vodfone will not tell him anything. So I went to mediamart because I was looking for a new toster and come to see that they have a Vodafone rep who was their as well so I had the contract in the car and we went over it. He noticed that my number was wrong and when he called Vodfone to change it he also found out that Vodafone needed to send a technician out to the house to set everything up. So when they tried to call to make the appointment they got the wrong number and cancled my service again. So round three, we set up a new contract and the gentailman told me that if I didn't get a phone call by thursday to call him back and find out what happen. Well I had to call him back on thursday but waited until 1 PM just to give the benifit of the doubt. So he calls Vodfone and gets a reply with them saying "We can not install this serivce because the address doesn't have a landline available for said house" Now this worker appologied to me so much while telling me that he has never heard of such things and doesn't understand why and he has been working for Vodafone for well over a year. They tell him to tell me "That we will have to wait until July". Like WTF. So we that means we will be in a house with no internet for about 4 months. Now back gound on the house. This place is wired for both DSL and Cable. The landlord even told me, seeing how he lives in the duplex right next to us and also doesn't see why its being so difficult. He even has 1,000 in his house. I'm not sure whats going on and how to fix this. This place was rented out by a US soldier who had internet in it and the house is obviously wired for it. Why is this becoming a bit of a nightmare? Should we just wait until July or should we reach out to Telecom about this and find out if Vodafone is just dragging their heels?
That is a very weird scenario! Maybe you could try a GigaCube or similar to stop the pain. So you would use the mobile data internet for your home.
@@simplegermany ok. Umm I stream and do online gaming. I’m trying to find a way around this. So they will install the equipment. Are they lying to me or just don’t want to do the work? Is their a way Not trying to find a small fix that isn’t going to be good for the 4 years I’m here.
Mmh we can’t tell whether they are lying or just being lazy. Maybe you could ask your landlord to help call them and explain the situation?
Is fiberglass same as fiber optic?
Yes!
I wish the new laws came sooner a year ago my internet provider stopet working for a month and they didn't compensate us 😢
Doy click a los links pero me sale que la página no existe 🤔
Qué raro. Acaba de hacer click en todos los links y funcionan. Me podrías indicar cuál(es) son los que no te funcionan? Gracias!
@@simplegermany consegui hacer la revisión del internet si funciona la de fibra óptica en mi región pero no, con el link no logré hacerlo, de igual forma me ayudó muchísimo la info que dieron .. mil gracias!!! 🙌🤗
I am surprised how bad is the internet speed in Germany. You need at least 250 MB/S for any home to take advantage of the technology. Hopefully , the starlik will come to rescue germans by providing much higher speed with cheaper monthly fees.
Why PYUR was not included why ?
Because it is more of a regional provider.
Thankfully in I get 300mbps up and down for just 6 Euros
My god in south america I had 600 megabytes for 35 euros a month and that's a standard just like fiberglass in cities
You forgot to include WLAN option ????
In Peru I have fiber with a 150 Mbps up and down and pay around 30$
😭I get 300mbps up and down for 6 Euros or like 7 ish usd
@@derricmcleanmenezes1779 wich country? And company?
@@marcossanchez7434 India, and there are many providers with similar price.. mine is exitel fiber
Dear people, I have a question please.
Can I migrate my Internet provider to a different address/apartment? If so, do you guys have experiences with that?.
Hi Diego, it depends! If your current provider can also service the area at your new address, you can move your router with you. If not, you would need to cancel your contract and sign up for a new one online with your new location. It is always best to double-check with the provider, though. :)
@@simplegermany Thanks a lot, now i have the question of what happens when you want to cancel the contract, but you have a permanence clause?
If Elon Musk has satellites over Germany EU,’Star Link it’s called. Just a thought. It maybe not be as simple as I once thought,but at the least,it’s an option for some.
I looked it up. Only in USA,hopefully the entire world by the end of 2022. 99$ but $499 for dish equipment.
I thought you were going to talk about valentines day
Maybe next year 😉
And there is no free internet even outside when we roam... I find it weird though!
When you become a German citizen, are now German or a German citizen? I would really like to know, if Germans who were born in the country consider Immigrants as Germans or German citizens when they pass the test!??
While watching this video if you bring your mobile phone close enough and stick your nose to the screen both the women in the video would appear to be one with individual traits from both of them 😅
Just wanted to share 😂 nothing special about it though 😅
😂 good one it worked
Schlechte Internet in Welt