@@BuIIet Not true. Some are removed, not most. Some are manually by a channel's staff. some are removed by the pink/blue-haired thing, and some are auto....
As a retired firefighter, I can tell you that the changes made after 9/11 makes a difference in things being better organized in big events like this. Communication means everything.
Here in California, due to the number and size of our wildfires, we've been set up for things like this for decades. Preparation Training and interoperability are key to being ready for incidents like this.
Comms is much better but I do wish our county had a handful of operations channels that literally everyone could access. We still have some trouble from time to time, but if everyone was on the county trunk system and we could just be given a channel to use once an incident is larger then needing a few firehouses or something, it would be great. This is a good example of if fire, police, and coast guard all had access to a shared channel, info probably would have gotten through much faster (though I'd say it still worked out well). You may not want to use it for every single responding unit to call in if it's crowded (which it likely would be), but at least so the various ICs (if that's the right word) could communicate and perhaps other units could listen in or share their important information.
@@DilliganGames yep. We have that here in California with pretty much all the disaster agencies, except with a few issues with those agencies that are on the 800 band so have to have a whole separate radio in their units to talk to each other. Due to our fires and earthquakes, we have multiple bands set aside for interoperability. There are bands for fire and also for law and then common ones. We even have common bands between state and federal fire, coast guard during rescues, and law agency to law agency as well as fire to law. The NIMs system came out of here after some major disasters and had been critical in our wildland fires because we can have 100 engines, plus several does cops from all over the state on one fire and we need to be able to talk to each and every one of them. There are glitches but it usually works out. One issue I did not was Fire's difficulties in contacting the MTA. That's a problem.
They’re fire and rescue, not cops. They are the epitome of professional when it comes to communication and doing their jobs. Their jobs are literally life or death in dangerous environments. They don’t have the ability to do anything but keep a level head at all times. Not having perfect radio discipline can get firefighters and EMTs killed.
@@CrazyAmazingDesigns Poor lass had one hell of an awakening, WTF to OMG in thirty seconds. That's why the engines were late on parade, they needed a couple of minutes to switch on. It's a perfect example of going from sleep into chaos at all levels.
7 minutes in and all I can say is that this is a stellar display of communication and planning on the fly in the middle of a disaster. This is response, not reaction and it’s amazing to hear how well these folks are doing their job.
As a current firefighter/paramedic and former dispatcher, when you hear that many units dispatched on the first alarm, you know something BAD has happened. Any sleep you thought you were gonna get is now nonexistent.
Thank you for your service brother. As a civilian that listens to alot of emergency radio traffic. Hearing that many apparatuses. It's horrifically bad. Never hear stuff like that unless it's a movie.
I'm pretty sure when that list of call outs went over the air, pretty much EVERY firehouse in Balto started waking up engine captains in case it spiraled.
I spent thirty years as a US Marine, including three combat deployments. As a small town elected official I was part of the initial recovery effort when Hurricane Florence hit our NC beach town. I am absolutely astounded by the calm professionalism and attention to detail exhibited in this recording. Everyone involved should be proud of their efforts and those in command should be especially proud of their subordinates. This recording should be used as a training tool to show how it should be done, and especially when things really go bad.
Phenomenal??? Initial dispatch is a car in the water????? Try a whole damn bridge in the water.... And they didn't automatically upgrade the assignment either....
If I’m ever in an emergency, these are the people I want helping. Calm, professional. Hats off to the Baltimore City 911 team, fire, EMS and everyone that responded.
The radio traffic during mass casualty events always strikes me as impressive. It's an incredibly high pressure scenario and everybody is reacting to new information every second, and they still maintain composure and professionalism. More than that, it only took 10 minutes for the entire City's public servants to start working towards the same objective.
I have been monitoring public safety communications since the 1970s and this has been about as exemplary as anything I’ve ever heard in all of that time. Just riveting and chilling, yet all of the units and dispatchers remained as cool, calm and collected as could be. Just outstanding all around! Thank you for sharing this!
That first battalion chief (Battalion 6?) was an absolute boss. Clear, calm, getting resources lined up just in case. And then "just in case" happened. I'm constantly impressed by the professionalism of emergency services when the world's gone to hell just like this.
The communication from Baltimore FD is absolutely phenomenal. This needs to be used as an example of how you are supposed to respond to a massive emergency in every emergency service training.
And to think this was all happening on the midnight shift! Amazingly clear and concise communications, and quick coordination with all departments. It was 01:30 in the morning!! These people are PROS!!
They sure had it going on! They were responding as quick as they could. 💯 Very professional. They handled calm, cool, and collectively! Everybody was right on the money with procedures and such! Kudos to all the 1st responders that were at the scene and kudos to the dispatch! Great job everyone! 👏
EXCELLENT dispatch procedures followed from Communications & Fire Ground!!!!! After 30 years of working in 9-1-1 Communications, I am sure this was a Nightmare, but to the public, this operation was handled like a "well oiled machine." AWESOME JOB!!!!!!!
@@ffjsb You were not there & do not know so do not "Monday Morning Quarterback" them. Have you ever sat in the seat & taken these type of calls, while minding the radio, other things going on in the room, etc? Unless you have been there & done that, YOU have NO clue what goes on!
@@aletacoleman1830 We "Monday Morning Quarterback" all the time. And you should know that. Comm dispatches are reviewed all the time. And I've sat in a comms center a few times...
Amazing work by the communication team. They kept it professional and just the facts for the first responders. Exactly what is needed in such an emergency. Strong work!
As a retired flight paramedic with 30 years of service I am damn proud of these professionals. I still pray for our responders and their families daily.
When listening to this, even knowing what happened, I got chills when the call came through that the entire key bridge collapsed. I can't imagine the feeling that the first responders felt when that first call came across the radio that the entire bridge collapsed.
Thank you for capturing and posting this amazing audio! It showcases the FD's professionalism and readiness in the face of an unimaginable event. RIP to the souls lost.
I was a volunteer firefighter/EMT here in MD years ago. Listening to this has me feeling all kinds of emotions; remembering the adrenalin rising when youre in the station hearing the first calls go out, combined with what we know now - knowing youre going to be responding to something on a scale youve never dealt with, also deep sorrow that a beloved landmark has been destroyed, and, as we know now what happened, thinking about those who died, all the lives affected. ..... heartbreaking, mind boggling, unbelieveable.
Right after the first person to describe the situation, you can really hear the weight in everybody's voices as they comprehend that this is the kind of event most first responders go their entire career without seeing.
Kudos to the Communications Center, the First responding units, the set up of Incident Command, a command post, a staging area, calling resources needed, ensuring back fill of stations ( you still have 911 call to service.). Accountability of units are this scene is needed for safety issues. Good job ICS setup.
And the NTSB has already released B-roll footage on their channel. Weird right? Guess instant access is the future of tragedy reporting. Not a bad thing.
And this is all in the middle of the night, first responder staffing may be lighter than day time the 911 staff must have been swamped and doing a fantastic job keeping communications going! I’m so impressed! Thanks for a great job!
You can definitely see how their training paid off here to keep it professional and wait to process the enormity of the event later. They knew they had a job to do and they did it as well as can be expected.
@TKevinBlanc the ship was able to send a distress call, and they were able to stop traffic. They were about to get the construction crew off when the bridge fell. Theirs a different video on a different channel of the disptach call from right before the bridge collapse
@@barbh1I counted 4 beacon lights on the right hand side of the main channel span, apparently the mayday call allowed law enforcement to close the bridge to public traffic but not alert the construction/ maintenance crew. I manage 500+ state owned bridges in a region of another state, saw this video at 7-8AM after it was shared on the chat of others within my agency who perform the same function. In my area the desk of the foreman of the bridge maintenance crew is within 15 paces of my office, the crew computer station is 20-25 paces away. When I saw those flashing yellow lights my heart dropped, it was probably a crew just like ours.
This is a tour de force of professionalism in the face of a situation of extreme stress. They all sound like they are talking about a couple of cars bumping together
Amazing job by Baltimore City Fire and EMS. This is why you train like you fight and fight like you train! And my heart goes out to all of the families who lost their loved ones. 🙏🏻🙏🏻🙏🏻
Hats off to those all star dispatch masters. Straight directing an orchestra of equipment and army's of humans. Someone needs to send them a meal to 911 dispatch team calling this massive events
While not perfect, turn subtitles on and follow with the transcript to help understand the many voices and com happening. What an amazing and coordinated emergency response this was. Kudos to all involved.
Anne Arundel County (bordering Baltimore south side) career firefighter 172-2008. I remember well when Chief Burton Phelps was introducing the Incident Command System. At the time I could never have imagined the usefulness and complexity of this new policy. Great job Baltimore City Fire Department , and especially the Communications Division!
Considering the location , time of day , magnitude of damage to the bridge and ship , people in danger they were quick at 90 minutes. Been there done something similar , job well done !!
Baltimore County Police and the Fire Department there are EXTREMELY proficient and accredited agencies. Not surprised the reaction was swift and coordinated. City Fire is good too.
I don't get how they can be so calm and professional. Just listening to this gives me anxiety. Especially once they started saying the bridge is completely down even though I already knew it was. 😢
It takes a certain kind of person to be calm and deliberate when faced with adverse events. I cannot tell you, as a regular person, the times that I have had to control a situation until emergency services arrived. The absolute scale of this event breaks my heart, but reminds me that I have had to deal with situations like this, but on a much smaller scale. My hat is off to those that had to deal with this unbelievable tragedy.
This is just absolutely sad and heartbreaking. How to you work up enough courage and nerve to announce the entire bridge is out? It's a magnitude of an event to take in person.
I had no idea the rescue response was like this because the mainstream media didn't tell us anything. Listening to this is truly impressive. This area should be proud of their EMS.
Excellent communication skills. But…I’ve got a very serious question. How many ships need to hit bridge’s, causing them to collapse down into the water before humans FINALLY LEARN THEIR LESSON that leaving a bridge vulnerable to a wayward ship is a seriously BAD IDEA? This obviously isn’t the first time, because if it was, then I wouldn’t have brought it up. But, in Saint Petersburg, Florida there’s another bridge that also ended up being destroyed by a wayward cargo vessel as well, with a significant loss of life, as a Greyhound bus was one of the vehicles that drove off the no longer present bridge in that instance. At least this time the traffic got stopped. But that certainly didn’t help with the construction crew that happened to be on the bridge when it collapsed. Why do we allow these types of incidents to repeatedly happen? Where’s the next bridge that’s vulnerable to large ships crashing into its support columns? AND WILL WE FINALLY CONDUCT A SURVEY TO IDENTIFY ALL THE VULNERABLE BRIDGES and fix it so their columns are no longer vulnerable to another ship collision? It’s no secret that large commercial vessels sometimes loose their steering abilities. And when they do, things in their paths are highly likely to be damaged unless they’re extremely well protected from such incidents. I can think of one bridge right off the top of my head. The Coronado Bay Bridge in San Diego. The center of that bridge is designed to float if it ever ends up in the bay, but that’s not going to save the lives of the people going over it at the time. Large car carrying ships routinely pass beneath it, as well as the Navy’s very large amphibious ships. Every single bridge in the United States needs to be surveyed and, if necessary, be protected against a ship slamming into one of their supports. It shouldn’t take repeated accidents to make sure that this takes place. Once was more than enough. The fact that a cargo ship was capable of destroying this bridge is inexcusable. It should’ve been fixed immediately after the Sunshine Skyway bridge collapsed. We shouldn’t have needed more incidents to take place before correcting these deficiencies in our infrastructure.
i love how in the beginning they are thinking " oh its just an accident or partial collapse of the bridge, hopefully we can just get on or past it then as the realization and extent of the damage starts coming out you can kinda hear the disbelief in some of the units voices before finally everyones like: fuck, mass cas
Imagine doing your job so well that the entire internet has nothing bad to say.
Most youtube comments are auto-removed now, so. The like to comment ratio on this video is the tell.
@@BuIIet Not true. Some are removed, not most. Some are manually by a channel's staff. some are removed by the pink/blue-haired thing, and some are auto....
@@BuIIethow do I see the ratio?
Well said!!!
@@killercuddles7051I have made numerous neutral comments on videos that just disappeared. I woukd say most of them.
This dispatcher needs recognized for her professionalism and skill. She kept it together and was clear and calm throughout.
Absolutely
I think that all of us connected to the 911 business are really impressed by the professionalism of those on this recording.
Hats off.
Indeed, one hell of a operation
Especially considering it's Baltimore...
I'm sure you work for "the 911 business"
They thought Omar was comin'
@@RT-qd8yl
He never said anything about working for it.
As a retired firefighter, I can tell you that the changes made after 9/11 makes a difference in things being better organized in big events like this. Communication means everything.
Here in California, due to the number and size of our wildfires, we've been set up for things like this for decades. Preparation Training and interoperability are key to being ready for incidents like this.
NIMS changed it all
Comms is much better but I do wish our county had a handful of operations channels that literally everyone could access. We still have some trouble from time to time, but if everyone was on the county trunk system and we could just be given a channel to use once an incident is larger then needing a few firehouses or something, it would be great.
This is a good example of if fire, police, and coast guard all had access to a shared channel, info probably would have gotten through much faster (though I'd say it still worked out well). You may not want to use it for every single responding unit to call in if it's crowded (which it likely would be), but at least so the various ICs (if that's the right word) could communicate and perhaps other units could listen in or share their important information.
@@DilliganGames yep. We have that here in California with pretty much all the disaster agencies, except with a few issues with those agencies that are on the 800 band so have to have a whole separate radio in their units to talk to each other. Due to our fires and earthquakes, we have multiple bands set aside for interoperability. There are bands for fire and also for law and then common ones. We even have common bands between state and federal fire, coast guard during rescues, and law agency to law agency as well as fire to law. The NIMs system came out of here after some major disasters and had been critical in our wildland fires because we can have 100 engines, plus several does cops from all over the state on one fire and we need to be able to talk to each and every one of them. There are glitches but it usually works out.
One issue I did not was Fire's difficulties in contacting the MTA. That's a problem.
God bless ICS
Given the magnitude of the incident, the fireground traffic is commendably calm and professional. Great communications.
@@jgibbs6159 They're slowly waking up!
They’re fire and rescue, not cops. They are the epitome of professional when it comes to communication and doing their jobs.
Their jobs are literally life or death in dangerous environments. They don’t have the ability to do anything but keep a level head at all times. Not having perfect radio discipline can get firefighters and EMTs killed.
Sounds like she called in every unit in the city, both sides of the bridge.
No point in freaking out on the radio. It doesn't help anybody.
@@CrazyAmazingDesigns Poor lass had one hell of an awakening, WTF to OMG in thirty seconds. That's why the engines were late on parade, they needed a couple of minutes to switch on. It's a perfect example of going from sleep into chaos at all levels.
7 minutes in and all I can say is that this is a stellar display of communication and planning on the fly in the middle of a disaster. This is response, not reaction and it’s amazing to hear how well these folks are doing their job.
As a current firefighter/paramedic and former dispatcher, when you hear that many units dispatched on the first alarm, you know something BAD has happened. Any sleep you thought you were gonna get is now nonexistent.
It's like they read a list of everyone on the county wide roll
Amazing response under such terrible circumstances.
Thank you for your service brother. As a civilian that listens to alot of emergency radio traffic. Hearing that many apparatuses. It's horrifically bad. Never hear stuff like that unless it's a movie.
I'm pretty sure when that list of call outs went over the air, pretty much EVERY firehouse in Balto started waking up engine captains in case it spiraled.
That is the standard response for any harbor rescue alarm. We get roughly 150 of those a year
Wow. I’ve been in LE for about 10 years now and this radio traffic is top tier. Talk about professionalism at its finest.
I spent thirty years as a US Marine, including three combat deployments. As a small town elected official I was part of the initial recovery effort when Hurricane Florence hit our NC beach town.
I am absolutely astounded by the calm professionalism and attention to detail exhibited in this recording. Everyone involved should be proud of their efforts and those in command should be especially proud of their subordinates.
This recording should be used as a training tool to show how it should be done, and especially when things really go bad.
as someone who is a painter and has done no combat deployments and is mildly retarded idc ( also not a small town elected official)
bro we don't need your résumé
😂😂😂
@@uuuultra
At least he has one . . .
They did everything possible. So sad for the families and we need to support Baltimore
Absolutely PHENOMENAL! Communications/dispatcher is incredible - this is MCI precision gold - calmness & composure is astonishing - KUDOS to ALL
Phenomenal??? Initial dispatch is a car in the water????? Try a whole damn bridge in the water.... And they didn't automatically upgrade the assignment either....
@@ffjsb gimme a break
@@ffjsbDepending whomever called the initial 911 call in might not have said the bridge went down, only that people were in the water.
@@michaeld.4521 Give you a break??? Why? Can't handle the truth?
@@KensCounselingCouch Call taker should've asked more questions... Clearly there was a LOT of information that was missed.
If I’m ever in an emergency, these are the people I want helping. Calm, professional. Hats off to the Baltimore City 911 team, fire, EMS and everyone that responded.
Smooth communication makes for a smooth incident scene. All my years as a firefighter I've never seen such professionalism. Great job!
They did a great job with communications. Professional, calm, and informative.
Correct.
The radio traffic during mass casualty events always strikes me as impressive.
It's an incredibly high pressure scenario and everybody is reacting to new information every second, and they still maintain composure and professionalism. More than that, it only took 10 minutes for the entire City's public servants to start working towards the same objective.
Really makes you appreciate these First Responders and the folks behind the scene!
Except the cops.
I have been monitoring public safety communications since the 1970s and this has been about as exemplary as anything I’ve ever heard in all of that time. Just riveting and chilling, yet all of the units and dispatchers remained as cool, calm and collected as could be. Just outstanding all around! Thank you for sharing this!
7:08 is the nightmare report.
Correct
“The entire Key bridge collapsed in the “wotr” “
Yep that’s a genuine Baltimore accent
Not just a Baltimore accent, but also a regional accent. I'm on the Eastern Shore and we all sound like that. 😉
And what about the 'eeshin', as in Eeshin city!! AKA Ocean City!!! It 'don't mekk no diffrence where your at!!' Youse get it!!
@@butchieblock9118Ha ha. No translation needed. That's exactly where I'm from and exactly how we say it. 😃
"wudder" "uhnknownnn" sounds more Philly than anything to me
@@Gobirds100 You hear the same vowel sounds throughout the mid-Atlantic region.
That first battalion chief (Battalion 6?) was an absolute boss. Clear, calm, getting resources lined up just in case. And then "just in case" happened. I'm constantly impressed by the professionalism of emergency services when the world's gone to hell just like this.
Can't imagine having to be the first guy to have to report "The entire Key Bridge has collapsed into the Harbor."
- And do it calmly 👌
The communication from Baltimore FD is absolutely phenomenal. This needs to be used as an example of how you are supposed to respond to a massive emergency in every emergency service training.
Imagine the anxiety building as you don't yet know what's happened and she just keeps dispatching more and more units... 😰
Absolutely incredible work done by dispatch and first responders.
It’s haunting how thoroughly reported events unfolded.
Outstanding radio and communications discipline by all involved. Well done.
That first fire engine and dispatch took control and done everything textbook perfect. Holyhell.
This 911 operator was well trained. That's not a easy job, gotta be ontop of your game. Hope she gets recognized and awarded 😊😊❤
Outstanding Performance! The Com Center was cool calm and collected. The IC and the troops were just outstanding!!!
And to think this was all happening on the midnight shift! Amazingly clear and concise communications, and quick coordination with all departments. It was 01:30 in the morning!! These people are PROS!!
I am heartened by how professional this response is. We are fed so much negative news, about the decline of cities. Clearly that is not the case here
I cant imagine having to suit up in a dive suit at 2 in the morning and jump into freezing Chesapeake Bay to look for people.
I can't imagine sitting in my pickup on the bridge taking a break and warming up and all of sudden I'm in the river drowning.
They sure had it going on! They were responding as quick as they could. 💯 Very professional. They handled calm, cool, and collectively! Everybody was right on the money with procedures and such! Kudos to all the 1st responders that were at the scene and kudos to the dispatch! Great job everyone! 👏
EXCELLENT dispatch procedures followed from Communications & Fire Ground!!!!! After 30 years of working in 9-1-1 Communications, I am sure this was a Nightmare, but to the public, this operation was handled like a "well oiled machine." AWESOME JOB!!!!!!!
They clearly didn't ask enough questions at the beginning.
@@ffjsb You were not there & do not know so do not "Monday Morning Quarterback" them. Have you ever sat in the seat & taken these type of calls, while minding the radio, other things going on in the room, etc? Unless you have been there & done that, YOU have NO clue what goes on!
@@aletacoleman1830 We "Monday Morning Quarterback" all the time. And you should know that. Comm dispatches are reviewed all the time. And I've sat in a comms center a few times...
@@ffjsb. Why didn’t you go and help them run the show? Mister no nothing?
@@ffjsb Gotta shit on anything Baltimore eh?
Amazing work by the communication team. They kept it professional and just the facts for the first responders. Exactly what is needed in such an emergency. Strong work!
As a retired flight paramedic with 30 years of service I am damn proud of these professionals. I still pray for our responders and their families daily.
As a someone who just picked his nose: I need to wash my hands.
What a high-tempo, comprehensive response. Absolute professionalism.
This was handled very well on the communication side of things. Great job BCFD.
When listening to this, even knowing what happened, I got chills when the call came through that the entire key bridge collapsed. I can't imagine the feeling that the first responders felt when that first call came across the radio that the entire bridge collapsed.
Thank you for capturing and posting this amazing audio!
It showcases the FD's professionalism and readiness in the face of an unimaginable event.
RIP to the souls lost.
Imagine being in a station listening to this call.... Damn.
Was on rescue for 10 years, great experience, but don’t miss it.
I kept thinking how much worse it could have been!
I was a volunteer firefighter/EMT here in MD years ago. Listening to this has me feeling all kinds of emotions; remembering the adrenalin rising when youre in the station hearing the first calls go out, combined with what we know now - knowing youre going to be responding to something on a scale youve never dealt with, also deep sorrow that a beloved landmark has been destroyed, and, as we know now what happened, thinking about those who died, all the lives affected. ..... heartbreaking, mind boggling, unbelieveable.
Right after the first person to describe the situation, you can really hear the weight in everybody's voices as they comprehend that this is the kind of event most first responders go their entire career without seeing.
Kudos to the Communications Center, the First responding units, the set up of Incident Command, a command post, a staging area, calling resources needed, ensuring back fill of stations ( you still have 911 call to service.). Accountability of units are this scene is needed for safety issues. Good job ICS setup.
Absolutely amazing, clear communication. Great planning on the fly, and logistics were smooth. I do not have enough good things to say here.
Holy, didn't think there'd be a video of radio traffic this early.
And the NTSB has already released B-roll footage on their channel. Weird right? Guess instant access is the future of tragedy reporting. Not a bad thing.
If you have a radio reference membership, you can download the recordings right away.
It helps dispel fraudulent claims of negligence and conspiracy theories.
@@mikew19791 I have a down loaded all the audio already.
It's public records. Anybody can request copies.
She is pretty much the best I have heard. Speaking clearly and repeating the updates.
And this is all in the middle of the night, first responder staffing may be lighter than day time the 911 staff must have been swamped and doing a fantastic job keeping communications going! I’m so impressed! Thanks for a great job!
We all know what happened. These guys got the call blind.
Amazing job.
Phenomenal future training case study.
You can definitely see how their training paid off here to keep it professional and wait to process the enormity of the event later. They knew they had a job to do and they did it as well as can be expected.
This is great, educational stuff, thanks for posting
Very thankful we have professionals like this in emergency situations. I hope god continues to bless and look over our 1st responders.
I can not believe the called dive and rescue so fast! I feel better being in Baltimore with the competence of these individuals.
Baltimore is a dump
Heard call live . Scale was not known " possible vehicle in water " British understatement.
There were a lot of cars on the bridge.
Might have been the guy who called 911 down there. They had him out in a few minutes of showing up, and he declined treatment.
@@barbh1 I don't know that there were. The only estimates I've heard includes the workers. It seems like - somehow - they stopped traffic.
@TKevinBlanc the ship was able to send a distress call, and they were able to stop traffic. They were about to get the construction crew off when the bridge fell. Theirs a different video on a different channel of the disptach call from right before the bridge collapse
@@barbh1I counted 4 beacon lights on the right hand side of the main channel span, apparently the mayday call allowed law enforcement to close the bridge to public traffic but not alert the construction/ maintenance crew.
I manage 500+ state owned bridges in a region of another state, saw this video at 7-8AM after it was shared on the chat of others within my agency who perform the same function. In my area the desk of the foreman of the bridge maintenance crew is within 15 paces of my office, the crew computer station is 20-25 paces away. When I saw those flashing yellow lights my heart dropped, it was probably a crew just like ours.
This is a tour de force of professionalism in the face of a situation of extreme stress. They all sound like they are talking about a couple of cars bumping together
Very proud of the professionalism and communication that these First responders showed ! Great job to everyone !
This made me tear up. This situation is so terrible.
Thanks for uploading this.
The dispatcher did an amazing job. No one is screaming or acting like morons.
Amazing job by Baltimore City Fire and EMS. This is why you train like you fight and fight like you train! And my heart goes out to all of the families who lost their loved ones. 🙏🏻🙏🏻🙏🏻
More evidence of special people in every community that dedicate their career and lives to helping and protecting others. 👏
Hats off to those all star dispatch masters. Straight directing an orchestra of equipment and army's of humans. Someone needs to send them a meal to 911 dispatch team calling this massive events
IF THERE WAS ANY DOUBT BALTIMORE EMS AND MARINE ARE OF THE BEST. THIS TAPE PROVES THEY ARE THE BEST. THIS IS THE BALTIMORE I KNOW....
What a great response in the middle of the night, such a catastrophic MCI, seriously job well done FD EMS and PD among others
Mcnutty smiling from the boat thinking of the o.t
Brilliant! So true!!!!!
I blame Ziggy for this.
These are the awesome men and women who should be making $12 million a year not some professional ball player.
They handled this tragedy so well! I can thank them enough for their response and professionalism. They remained so calm
While not perfect, turn subtitles on and follow with the transcript to help understand the many voices and com happening. What an amazing and coordinated emergency response this was. Kudos to all involved.
Very instructive. Thank you.
Anne Arundel County (bordering Baltimore south side) career firefighter 172-2008. I remember well when Chief Burton Phelps was introducing the Incident Command System. At the time I could never have imagined the usefulness and complexity of this new policy. Great job Baltimore City Fire Department , and especially the Communications Division!
Considering the location , time of day , magnitude of damage to the bridge and ship , people in danger they were quick at 90 minutes. Been there done something similar , job well done !!
Wow, excellent communication and such calmness. Good for all involved with this.
Thank you.
amazing how calm, focused and prepared they were - excellence at its best!
Sad to think that 2 minutes into the call, they were already gone.
Damn these guys are organized and efficient! I live in Kenya and it’s a shit show to even get a single ambulance responding to anything!
Spectacular professionalism. Hard to see how this could have been handled better, for at least the first stage.
Baltimore County Police and the Fire Department there are EXTREMELY proficient and accredited agencies. Not surprised the reaction was swift and coordinated. City Fire is good too.
Amazing response and coordination.
Dispatch was am absolute boss in this call.
I don't get how they can be so calm and professional. Just listening to this gives me anxiety. Especially once they started saying the bridge is completely down even though I already knew it was. 😢
good thing, the "Ma'am, you need to shut up and tell me the location or I'm hanging up" dispatcher was off that day
Those dispatchers are absolutely incredible..
It takes a certain kind of person to be calm and deliberate when faced with adverse events.
I cannot tell you, as a regular person, the times that I have had to control a situation until emergency services arrived.
The absolute scale of this event breaks my heart, but reminds me that I have had to deal with situations like this, but on a much smaller scale.
My hat is off to those that had to deal with this unbelievable tragedy.
Radiates professionalism of all. Outstanding!
The best dispatcher I’ve ever heard that was incredible
I have been using your recordings for use in my high school class
Where do you teach high school? I do as well.
I teach the fire program in Stokes County
My condolences to the family of the people who succumbed from this tragedy GOD BLESS THEM AND THEIR FAMILY ❤❤❤
BRAVO communications BRAVO! 👏👏👏
This is just absolutely sad and heartbreaking. How to you work up enough courage and nerve to announce the entire bridge is out? It's a magnitude of an event to take in person.
You just make the call you don't need courage. The guys in the field need to know what's happening And you don't got time to panic.
This audio will be used in future Police, Fire, and EMS dispatch academy training. Cool as cucumbers 🥒
Real professional comms. Prayers to all that parished and all first responders.
God bless each and every one of these heroes, rushing to the unknown risking all.
That's what happens when you have a paid fire department in a large city. You get things done quick and professionally.
I had no idea the rescue response was like this because the mainstream media didn't tell us anything. Listening to this is truly impressive. This area should be proud of their EMS.
Media does not cover dispatch.
Fantastic communication here from everyone
Incident Command in Action,, keep up the great work Ladies and Gentlemen!
Excellent communication skills. But…I’ve got a very serious question. How many ships need to hit bridge’s, causing them to collapse down into the water before humans FINALLY LEARN THEIR LESSON that leaving a bridge vulnerable to a wayward ship is a seriously BAD IDEA? This obviously isn’t the first time, because if it was, then I wouldn’t have brought it up. But, in Saint Petersburg, Florida there’s another bridge that also ended up being destroyed by a wayward cargo vessel as well, with a significant loss of life, as a Greyhound bus was one of the vehicles that drove off the no longer present bridge in that instance. At least this time the traffic got stopped. But that certainly didn’t help with the construction crew that happened to be on the bridge when it collapsed. Why do we allow these types of incidents to repeatedly happen? Where’s the next bridge that’s vulnerable to large ships crashing into its support columns? AND WILL WE FINALLY CONDUCT A SURVEY TO IDENTIFY ALL THE VULNERABLE BRIDGES and fix it so their columns are no longer vulnerable to another ship collision? It’s no secret that large commercial vessels sometimes loose their steering abilities. And when they do, things in their paths are highly likely to be damaged unless they’re extremely well protected from such incidents. I can think of one bridge right off the top of my head. The Coronado Bay Bridge in San Diego. The center of that bridge is designed to float if it ever ends up in the bay, but that’s not going to save the lives of the people going over it at the time. Large car carrying ships routinely pass beneath it, as well as the Navy’s very large amphibious ships.
Every single bridge in the United States needs to be surveyed and, if necessary, be protected against a ship slamming into one of their supports. It shouldn’t take repeated accidents to make sure that this takes place. Once was more than enough. The fact that a cargo ship was capable of destroying this bridge is inexcusable. It should’ve been fixed immediately after the Sunshine Skyway bridge collapsed. We shouldn’t have needed more incidents to take place before correcting these deficiencies in our infrastructure.
These 1st responders did an outstanding job under very difficult circumstances. God Bless them
i love how in the beginning they are thinking " oh its just an accident or partial collapse of the bridge, hopefully we can just get on or past it
then as the realization and extent of the damage starts coming out you can kinda hear the disbelief in some of the units voices
before finally everyones like: fuck, mass cas
Is this the data recorder from the dali?