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- เผยแพร่เมื่อ 24 ก.ค. 2024
- Two and a half years of daily use have worn out the ear cups on my beloved BOSE QuietComfort 15 noise canceling headphones. Fortunately, BOSE offers several replacement parts for these fabulous headphones. This video is NOT a performance review of the headphones, this is a repair video. BOSE makes the task fairly straightforward and with a little caution and patience, you should be able to repair your own when needed.
Additionally, I am debuting my new background music track, written expressly for my channel by myself (surprise!) and performed by the artist JB, exclusively licensed for my channel. Please visit his channel and support his music!
/ jordanbridgman
BOSE and QuietComfort are registered trademarks of the Bose Corporation and all rights to those products belong to them. Also, visit their website if you need to order replacement parts for your own headphones or other BOSE products/
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Thanks for the help, this was a good visualization. For anyone watching this having trouble with the pads, don't be afraid to get your fingers in there to snap the lining under the tabs on the cup.
Thanks for the video.
Just ordered replacement earpads.
I'm not an audiophile either, but I do love the QC15. They are just so comfortable, and you can have them on for hours and they're not bothering me one bit.
Thanks for this! For anyone else wondering, I bought some cheap ($5 AUD) replacement ear cups from China and they installed fine. I've only just installed them so not sure how well they will last. Hard to pass up when the official Bose ones are ~$50 AUD.
Well done. Extremely helpful video.
It's unfortunate that Bose uses such cheap materials and does not offer replacement headbands. (FYI: you can remove all that peeling vinyl with some basic shipping tape! Use it like a lint-roller.)
It's also a shame (and a TOTAL brand turn-off) that they charge so much for the original replacement earcups. I love my QC15's, but I'm not going to pay $35 plus $5 shipping every couple of years for new cups. That money will go to a new pair of headphones, most likely Sennheisers. Bose has only itself to thank for that!
Once again, thanks for a super, clear, well-made-and very COMPLETE- tutorial!
Thanks P Sammith, for the kind words! I'm wondering if Bose changed their materials in their newer models. I've had the QC35s for...I dunno...over a year and a half and the cups and the head band are still like new. My son took over my 15s and he's reporting that last set of after markets I installed on them, also about two years ago, are still perfect! Strange but true. Cheers!
it was very easy to replace mine , thanks to your help.
Thank you for a very easy to follow video!
Thanks man! I had mine fly off my head while mowing and the cup popped out. I had the hardest time getting it back in but your tip of pulling the plastic inward did the trick!
I enjoyed the rambling and the how-to portion both. I've had my Quiet Comfort 15s for a long time and it was helpful and interesting to hear a fellow owner's experience. I also appreciated your layman's description, using words and phrases that a non-guru might use, as contrasted to technical jargon that doesn't resonate with the typical user.
I also need to purchase a replacement cord. My cord still works, but I think one of our cats took a nibble or two on the cord, and I don't want the cord to fail while I'm on the road.
I went to the Bose website where they indicated I could only purchase this replacement cord at a Bose store, the only one of which is apparently in NY. That can't be the case because I have purchased Bose products in other states, but whatever. It's another example of a manufacturer neglecting things that are important to their customers.
If anyone can provide information on where I might purchase a genuine Bose replacement cord, I would appreciate it very much. I can purchase replacement cords on e-bay and maybe Amazon, but they do not appear to be official Bose replacement cords. I'll also check the notes on this video. Thanks a lot for the video.
Thanks for the instructions, man. I just replaced my old black pads with white ones. Gives it a funky look, and I love it. 12€ on Amazon!
*INSTRUCTIONS: **4:41* --- Thanks for the video, dude.
Brilliant, great vid and great music!
Thanks Skidoc21! That was very helpful!
Great video, SD21, thanks! Being unhappy with both the outrageous $35 that Bose wants for ear cup replacements and the many poor reviews of the cheapo substitutes, I decided to repair the darn thing myself -- but first needed to remove it, for which this video was perfect. I then trimmed-off the square edges of the foam to reduce the push-back against the material, and then used fabric-glue and sutures to re-connect the 2 loose edges. Worked like a charm!
Thanks for posting, that is exactly what is happening to my ear cups £25 over here in the UK.
@Steven Selwood, thank you for watching and for the kind words. Cheers!
Thanks for sharing. Now I'll start looking after the cups replacement $$$$
This is great information to have! Thank you for sharing.
I'd like to share that there is a simple solution to the seam splitting! All you need: 1 sewing needle, and some thin, black thread. You can very easily stitch it back together - the material underneath the vinyl covering is quite durable, and holds the thread well.
My problem now is, that superficial black vinyl is peeling off, so every time I use them, I'm left with little black bits on the side of my face and in my ear. Interestingly enough, however, if you gently rub that black covering away, it reveals an equally soft, durable black cloth underneath that works just as good as the black vinyl.
Anyway, the $30 is very easily a solution to the hassle of having to fix it yourself, but I thought I'd share to any looking to save some coin.
People complaining about your personal comments need to get a life, thanks for your help with this. Don't listen to the dropkicks!
Hey, thanks for the video, you helped me fix my QC15s.
cruisereg thank you for the kind words. Happy Holidays!
I really don't know how you managed it that easily. My replacement cushion won't click in on some of the lugs.
Edit: managed it. Eventually. I had to stick my fingernails right down inside the crack and DRAG the locking ring inwards towards the centre of the ring in order to get it to go under the damn lugs. Didn't help that the ring is soft enough to get damaged around where it needs to lock on a lug...
Thanks for that. Took me 30 seconds + watching your video.
Thanks my friend! Helped me out
You are welcome, thanks for the comment!
I was worried that it wouldn't be so easy or cheap to replace, but I'm glad it's not, thanks!
Have to agree with the others - this is the best replacement video I' ve seen, but it should have been five minutes at most - too much extraneous information. I fastforwarded through a ton. But I know how to replace ear cups now! Thank you.
this video made it easy. Thank you
Hugely helpful. Quality phones too.
+T.J. Howard I am glad the vid was helpful. Thank you for watching!
Good info. Thank you.
@Analyticallinsanity, You're welcome, you're welcome, you're welcome! Made my day. Thanks!
Called the Scrim as you noted.
Even though they don't have $300 sound, they are among the most ideal travelling headphones you can buy. They aren't really all that good when listened to in a quiet room, but are perfect for a noisy public place.
have the same problem, but i dont know where to find the replacement parts in indonesia.. can you help me?
thanks for helpful video
girish vegda You are welcome. I appreciate your kind words.
Too bad this video and repair parts were not available several years back. I went through 3 sets of these before giving up on them. 2 were replaced by Bose, the third was out of warranty. I love these headphones. The sound quality is excellent and the noise cancellation is great. Too bad the plastic is very brittle.
The only time I have had a similar problem is when the battery is running low. Try replacing the battery and see if that helps.
@ActionHank75, I've had that problem with mine when the cable is not fully connected to the headset. Pull it all the way out, then re-seat it, making sure the connection is solid. Next, I'd try the other cable. Assuming that fails, the problem lies somewhere in the wire that connects the right side ear cup to the left. At that point I'd contact Bose and see if it is covered under warranty. Sometimes with that kind of problem they'll fix it for you even if it isn't. Good luck!
Thanks!
Rick, I got mine from BOSE. That way there is no doubt they are OEM products. Go to the BOSE home page and in the upper right corner there is a search box. Type in "QC 15 replacement ear cups" and you'll find your results. As of today they are now $35.00 retail. You can get replacements from overseas for $20.00 on eBay. I have never tested the after market versions so can't say anything about them. Good luck! Let us know if you learn anything helpful!
My personal thoughts on these Bose, high dollar headphones that , performance wise are fine, are that they should hold up better than to have to replace the earcups after a few years of use. Especially in my case where I literally use the headphones only about two, maybe three times per year, when I fly somewhere. So, this last pair, which was a replacement for my first pair purchased in 2010, I got direct from Bose in 2014. I noticed today that the same thing is happening in that the material, which looks to be leather-like, is deteriorating and flaking off.
YES! my cat ate my headphones and they looked like yours with the foam exposed. thought i was going to have to sew it or something. come to find out from your video i can just replace them. score. thanks
@Martal140 Thank you for the well wishes! I appreciate it!
I own one of those and and a qc35 and the only difference in sounds is the volume.the qc35 is a little loud but other than that its kinda the same
did u do anything about the head part?
Great video, would have been even better if you went straight to the point and showed us how to replace the ear cups instead of rambling about how much you like your headphones (or at least leaving this to the end rather than the start of the video). If anybody else feels the same way, skip to 4:43 for the demo :)
@motoxer09 You're welcome! And grazie! I imagine Bose makes mowing the lawn ever so much more enjoyable. Gotta keep your ears on. Cheers!
What can I do when one side doesn't work? I haven't tried the second cable yet.
Yo FS, mine looked just the same before I repaired it! I'm guessing that you, unlike some of us out here, don't ever have to sleep with them on to get some shut-eye (lucky you!) 'cos that's what does the damage.
Well, starting with 9 days in the hospital, through 2 months of radiation treatment and almost a solid year of slow recovery afterwards I wore them most nights all night long as well as long stretches during the worst days of recovery. You could say they were rode hard and put away wet! I figure I crammed at least 5 years of "normal" use into those 2.5 years.
Awesome
Thanks a million
do you use them when you exercise, sweat and oil does it cause the degrading of the leather cushion?
hi, are the replacement cups you bought original bose product. Where to buy them? thanks.
This is the 3rd TH-cam video I’ve watched and we just cannot get the new ear pads inserted under the very tiny hooks…Help!
I know, it is a tricky procedure. For me, the problem is not getting the first half to clip in, it's holding it there while I maneuver the second side into place. Sorry, I can't give you a clearer sequence. Keep working at it, you'll get it!
So is the cushion on top replaceable? Cause if the ear cushion worn the one on top is likely worn too. Just like yours
Frank ko The top cushion is not designed to be replaced. I have seen a replacement top cushion offered by an after-market company. You have to cut the OEM cushion off and theirs connects via a zipper. However, the cushion is not as wide nor as deep as the OEM, so I wasn't willing to take the chance with mine.
I had the same issue with the same type headphones....and after the same period of time.... But with very little use. A cheap component on a previously prestige brand. I have 7yo Sennheisers still with the same cloth on the ear pieces. Don't think l'll buy Bose again
So i have the same problem except they are no longer selling replacement cushions for QC15 only QC25 would that still work?
an0numus1 I just checked the BOSE website and the site still lists stock available for the QC15 replacement cushions. Go to BOSE.com, then mouse over the "Support" link at the top of the page (just to the left of "Find A Store"), select "Product & Technical Support". A new window will pop up, select the "I know My Product Name" link, scroll down to "Headphones and Headsets" and select "QuietComfort 15 headphones". That will open a new page where you select the "Parts and Accessories" Tab. The ear cushion replacement kit is at the top of the list and retails for $35.00 (as of today, 1/21/15). Click Add To Cart and checkout! Also, you will find a number of sellers on eBay selling import (non-OEM) parts. They are usually at least $10.00 cheaper and, in my experience, adequate replacement parts. They are not of the same quality as the BOSE parts, but they are an option. Hope this helps. Cheers and Happy Listening!
SkiDoc21 Here is the direct link to that product page: worldwide.bose.com/productsupport/en_us/web/qc15/page.html#tab=accessories_tab
SkiDoc21 thanks i thought my QC 15s were doomed!!
How about the headband part? Can it be replaced ?
Maggie Bear, yes the headband can be replaced. I elected not to do so, primarily because the replacement part has a zipper. It's a big and ugly one at that, IMO. Also, the wiring for the right ear cup passes through the headband and I didn't want to take any chances with it. There are YT vids on how to do it, check one out and see if you want to tackle the job. Thanks for watching and for commenting. Cheers!
Got Wicked Cushions for my QC15. Working great!
Not for us! Trued for 2 hours..no luck
@Victor Rizea wow, asphalt rash never looks good on anything! Glad they still work! Thank you for watching and for your comment. Cheers!
where u get that plastic piece on your wire
Rider Lee it came with the headsets.
u late bro and another thing on my earmuffs i sewed them back and it work perfect
U should see how mine look after they meet the asphalt :)). All scratched up. But they work flawlessly :))
do you guys get the same issue where when there is a loud noise the headphones sound like they pop and it goes silent for a second. only occurs with really loud external noise
Medic_F93 nope, never had that problem. I suspect a connection problem with the cord or a logic board problem. Replacing cords are cheap, so that may be a good place to start. If it's still under warranty, BOSE will fix whatever it is.
well it happened from time to time in extremely loud settings. but my headphones died and they wont turn on anymore. they lasted me 6 years and i upgraded to the qc35.
Medic_F93 Sorry to hear they gave up the ghost. Sounds like those were signs of the impending demise of the headsets. But six years is a good long run in my experience. Good time for an upgrade. How do you like the 35s?
SkiDoc21 i would say its an excellent upgrade coming from the qc15. Everything i wanted is not in the qc35. They are plastic and light weight but they feel like high grade plastic, good to the touch. From time to time on cold days like these they almost feel like metal. You can use bluetooth (my main way) or if the battery dies (which i never experienced because i do not use them that often) you can use the cord. I wished the qc15 could do that but sadly no. Also they look way more better on the head than the qc15. The qc15 have a weird shape that looks a bit silly to me. Sound quality is very good, from time to time i hear something that i think is in the room but its just something new in a song that i never heard before,
@OldSerpentOfSin, you are most welcome. FYI, or for anybody for that matter, you can find replacement parts on eBay for about half the cost of the OEMs. I imagine some true Bose loyalists would ride me out of town on a rail for even acknowledging the possibility. I haven't seen any personally and don't plan to. My daddy always said "you get what you pay for". Thanks for watching and for your kind words. Rock on!
@Rick Lee, nope I never exercise in them. Personally I think they're too heavy and believe I would eventually loose them off my head. I have a pair of earbuds I use when exercising. However, I've used them enough for extended periods that I'm sure some light perspiration from lack of airflow combined with warm/hot weather has accelerated the degrading process. The replacement cups are still in great shape, at this point 10 months later. No signs of degrading yet! Thanks for watching! Cheers!
P.S. Hope you're fully on the mend yourself.
If still under warranty the replacement parts are free =)
Yea I think $35.00 is a high price, but all of the replaceable parts are pricey. I have a pair of replacement cups I got from an overseas company recently that I plan on testing on my other pair of Bose headphones. May post a review on them at some point. Great tip on self-repairing these! I had not thought of that. Would love to see a vid on that sometime - hint, hint! Thanks for watching. Cheers!
Replacement starts at 5:14
Holy fucking shit. What the hell did you do to those headphones, mine are now almost 3 years old and they still look like new.
8:21
Thats what she said
;]
DON'T put your fingers into headphone after you take the old scrim out! (Like the reviewer did)
:)
please buy a blue yeti usb microphone
Good but, a bit long winded
those look worse then mine ,
too bad they dont use real leather, they would last forever.
Christ almighty these are expensive. Ridiculously so. I'm trying to claim a new set on my warranty...
Check on e-bay. I got my new cushions from Hong Kong. Roughly 9 bucks a set.
Well, supposedly they've sent me some from Bose due to the warranty. Haven't arrived yet though.
*****
Hmm. You know, I don't recall how I got in touch but I believe it was a web form on the Bose website. Could be wrong. Either that or an email. Anyway as far as I remember they didn't ask for a video or anything and they sent new ones after simply being asked. I think I did inform them of whatever was on the warranty slip regarding the warranty end date and any code number on it.
*****
Haha, I hadn't realised I replied 10 minutes after you posted your question. I've been spending too much time on here. I tend to use it as a music player...
I ... think I registered it? In fact I highly suspect I registered it just before making the claim.
Both cups wore out, but one so badly that the foam popped out. They sent me a replacement for both. I think you might as well just tell them "my ear cups are worn out" rather than being too specific. I doubt they'll ask for proof.
I do remember it didn't take long for the replacements to show up. A matter of a few days.
*****
Yes, it's ridiculous how much they charge for them.
I was wondering why that video is so long. Replacement starts 5 minutes in the video and you are just wasting time. Whole process can be explained in 1-2 minutes.
Upload your own video :)
Speak less about your personal experiences and thoughts and do more of a how to. You will still get the same amount of views with the title.
Edwin Nunez my apologies Edwin, that you didn't enjoy my preamble. I have had another viewer express the same idea. I'll keep it in mind for my next video. Thanks for watching. Cheers!
lmfao your first time it took you ten minutes to get it in
Good "How to" video, except for the 4:30 minutes you wasted in the beginning.
Too much talk. Get on with the repair.
Thanks!