ฝัง
- เผยแพร่เมื่อ 10 ก.ย. 2024
- This training resource is available for FREE UK delivery:
www.bvs.co.uk/...
BRAND NEW FOR 2018! Replacement for previous 'Effective Communication' video course, with all-new content, additional sections and fully updated with the latest best-practice guidelines and shot in HD, in new locations, with new actors.
One of the most crucial elements of the care worker’s role is their ability to communicate effectively with the individuals they support and each other. This course focuses on verbal, non-verbal and behavioural communication. It looks at how we communicate, what tools and resources we have within ourselves and the equipment that can aid communication. It also focuses on the importance of confidentiality and following GDPR.
Subjects covered include:
The Importance of Effective Communication at Work • Meeting the Communication and Language Needs, Wishes and Preferences of Individuals • Barriers to Communication • Principles and Practices Relating to Confidentiality • Using Appropriate Communication Aids/Technologies • Understanding the Need for Policies and Legislation regarding the Recording, Storing and Sharing of Information (GDPR) • Understanding the Need to Record and Store Information Correctly (GDPR) • Summary
Video Format
DVD, Download or Online
Duration
40 minute video in 7 sections to be used in a suggested 3 hour training session
Supporting Materials
Contains a Lesson plan, Handouts, Question and Answer sheets, Care Certificate Workbook and a CPD accredited certificate
Consultant
Jacqui Ramus, CPsychol - Dementia Lead at St Monica Trust
Peer Review
None
Standards
Care Certificate Standard 6
All Wales Induction Framework for Health and Social Care (AWIFHSC) Sections 1, 4 & 5
NOS: GEN97, SCDHSC0031, SCDHSC00243, SCDLDSS1, SCDCCLD0201
QCF: Unit Ref: F/601/5465. J601/1434
This is brilliant! Helped me a lot with my NVQ 2 end point assessment exams. Many thanks 🙏🏼
Thanks
very educative, help me in my assignment