"Every single thing that you do in this world becoming a subscription service in this world fucking sucks" Surprised you didn't plug subbing to your Twitch immediately after saying this. 😂
I like how a phone perchance spawned so many quotable lines. "You are legally allowed to kill this person." "I am a lawyer, that is my legal advice." "I am not a lawyer, that is my legal advice." "I will destroy the United States Government." "When I become president/king of the nation formerly known as the United States..." Such a wholesome Yugituber with no alternative motives.
The thing with the phones is also relevant with purchasing a car. You can't just purchase a car from a major dealer. One of my coworkers once went to a major Chevy dealer (won't name the dealer, but it was only a year or 2 ago) to purchase a car. They brought cash to purchase it. The dealer refused to sell them the car for cash and said they only did sales via bank loans. So much time and money can be saved by just letting the person pay in cash up front. I understand one of those low credit car dealers doing that, since they sell used cars to low credit people, but a reputable car dealer not letting you just pay the car up front? I hate this society that's run off debt.
The car dealer probably accepted checks. Its illegal for car dealers to accept hard cash of such large magnitude in lot of countries. Black money could be involved.
As someone who's worked in a dealership, though not directly in sales, having someone come up to me and try to pay $10k+ in cash is a terrifying prospect. Not only do you have to count and make sure its right, you have to check every bill on the spot to make sure you arent getting faked out. Then you have to have a secure spot to keep that money or risk getting it robbed, or go through the headache the bank would give you to make that big of a cash deposit out of nowhere. Those issues only compound if you have multiple people per day paying cash money for a car. I think its absolutely reasonable for car dealerships to not allow you to pay cash, not to mention banking information is easier to track and keep up with than cash money. When it comes to things like phones its a bit ridiculous, but if youre buying something that costs a ton of money then its absolutely reasonable for the business to not allow you to pay cash.
Pro tip. Show up to the phone store 30 min before close and you’ll dodge 90% of their bullshit. My previous phone took and hour and a half to get. My new phone took 10 minutes and I paid for it. It’s incredible how fast they’ll work when they just want to go home.
If you need the store to back up your phone and came in 30 before close many will refuse the sale. I don't know the situation from your previous 2 phones but backups can take anywhere between 20 mins to like 2 hours. Your right the offering can and will be dropped during a rush but that really only shaves 10 mins at most. Its always the transfers that cost the most time
I was a telecom sales rep for 6-7 years (in Canada but its basically the same). I'll tell you what I told every client that wanted to buy a full priced phone. 1. Your telecom company makes 0$ on the sale of a full priced device. They make money on your monthly plan. 2. All promotions are then logically applied in a way that will entice the client to pay said monthly plan for a long duration (2 years in Canada) 3. As such telecom stores will only sell you a device on financing (there's very few exceptions such as flip phones and very low value devices) 4. Even if the store was willing to just sell you the device outright it would be a disservice to the client because since the promotions only applies to financing you are going to pay full priced MSRP (even on an old model) and dealing with warranty in the future might be a bitch. And so i would always recommend buying the device directly from the manufacturer (samsung, google and apple) or from bestbuy/amazon. Getting your device this way will make you eligible for other promotions (and even trade in when dealing with Samsung or Apple directly) stuff like promotional pricing, free accessories and stuff like that. They will also typically offer a better in store customer experience since their goal is to sell you the phone and not some predatory financing option.
My dad just got a new phone. They gave him the option of paying $11 dollars to keep the old phone or $10 dollars for them to take the old phone. He paid the $10 because they told him there was absolutely no reason to keep the old phone since they were going to transfer all of his information to the new one, then about five minutes later they figured out they weren’t able to transfer any of his stuff so I told him just to get the phone back and I’d figure it out. Since it was an Android I figured it wouldn’t be too hard to just back up everything to a computer and go from there. They wouldn’t give him back the phone because he had just paid them to keep it and wouldn’t allow him to pay the $1 difference even though they lied to him about being able to transfer everything. So now he lost my sister’s wedding photos/videos, photos of our new puppy, multiple family vacations, 30 years worth of work contacts, etc.
For all those saying that getting an android will fix this "situation", it won't. The problem lies in the cesspool of a company, Verizon, whose only goal in life is make frustrating and confusing processes to get people to say "you know what, I'll pay an extra $1000 to not deal with this". Like, imagine if the concept of mokusoft from the Yu-Gi-Oh abridged sires was an actual company, that's Verizon and many, many others in America.
Getting an unlocked phone, android or otherwise will fix the situation, though. I've always had unlocked phones, and besides paying my bill, I don't ever have to deal with my service provider. When I want to upgrade, I just pop out the SIM card and pop it into the new phone. The most I have to do beyond that is maybe transfer files, but more likely most of the files I want to migrate are on SD already.
This is actually all basically not necessary. You can just buy it unlocked through Apple, who will trade in your phone outright. You can also get everything transferred on your own. If you’re not on eSIM, you can do that conversion and transfer all on your own too. The same is true of Androids. Buy it online, pop in the SIM, move on with your day. Your mistake was thinking physical retail has any value at in the year of our lord MMXXII. I’ve transitioned between and within the 2 ecosystems a bunch (due to tragic breakages, not wealth 🙃). The manufacturers have a vested interesting in making upgrading super easy and therefore transfer super easy. Once their ads work and you buy the iGalaxy Pro Note, the transaction is over (aside from their attempts to lock you into their proprietary ecosystem). US telecom companies, on the other hand, have a vested interest in being money-grubbing assholes at every available opportunity.
All of the new iphones are esim only in the us. But yeah buying through apple directly probably is the best route for this situation. Worked for apple and Verizon actually lol and hate the way the unnecessarily con you into paying more or jumping through hoops for things that should be straightforward processes
Yeah, I was gonna say. Here in the UK, the only subscription service I have is electricity, water, internet, and a yearly council tax - and I don't gotta care about any of them. I couldn't imagine living in a world where I have to worry about anything more than my job and my health.
I live in the US and i buy my phone at walmart. They transer all my data over and everything while im there. I dont even have to mess with my network provider or bank. I pay cash and leave with a working phone.
I love the people in the comments going "Oh, it's because it's an Apple. You should go Android and this wouldn't happen." without realizing that it's not Apple doing this, it's Verizon. AT&T also does this. And they do it for the new Androids, too. They don't just let you buy a new phone. They force you to pay for a contract with them on top of a monthly fee to pay off the phone, usually a 2 year contract. There are many things to bash Apple for, but this isn't one of them.
Verizon doesn't do contracts. You can pay your phone off early even if it's on payments. You'll just forfeit your discount that you got upon putting the phone on credit. I worked for Verizon customer service for over a year.
I use At&t and they dont do this. I am able to go to just about any store that sells phones and have my phone transferred in like 15 minutes paying cash money. I think this specific version store was just trying to rip joseph off because ive switched phones many times and never had an issue even close to similar to this one. It might be a reigonal thing but ive never ever had this much trouble switching phones, and the last time i switched was about 4 months ago. All i have to do is pay my phone plan every month and im good.
I once did a summer job entirely based around finding out and canceling random subscriptions the company had forgotten about over the past several years.
It's the hampster wheel. You "buy" the most recent iPhone for a reduced rate, make payments until the new one comes out, your phone company runs a new promotion that buys out your current contract, you trade in that phone for the latest model, and the cycle renews. It's a model meant to make sure you keep paying and you pay the maximum amount if you want off the wheel.
It's a lose lose situation. You want it cheaper? Have fun paying 2 years for a brick. You don't want all the hassle? Pay me upfront and then some because screw you
so i've worked in the cellphone industry before and there's a couple of things to note here about what the verizon reps told you: you don't have to finance the phone for 30 days. if anything you could have just gotten the phone, waited 10 mins, walked right back in and said "i'd like to pay the balance on my phone" and no-one could stop you. if anything, if you wanted to, you could've paid everything upto a dollar upfront and they couldn't stop you. verizons' financing minimum is literally a dollar. also, regardless of whether or not you finance the phone, you still own it. verizon doesn't have GTA repo men to go and confiscate your phone. on top of that verizon isn't actually a contract service. if you want to cancel all you have to do is either pay off your phone or cancel if you've already done that. if a cellphone rep ever tells you that you HAVE to stay financing something without explicitly stating that they are a contract service (think like u.s. cellular) you can politely tell them that you're inclined to file a class action suit against the store for attempting to violate their companys' ToS.
MBT is actually just a super entertaining person. Like I enjoy his yugioh content but regardless of what he talks about I always find myself super entertained
This reminds me of a conversation with my wife about a sudden realization I had recently. All the streamers and tubers I used to watch are now also burnt out 30-somethings, and when I find new content creators they are also burnt out 30-somethings. The nuance of the frustration in this video is so intrinsically experiential and I also want to destroy the US government.
this story is exactly why you buy your phones online, lol. never buy a phone in person, regardless of make or brand, unless the person/business you're buying it from lets you just buy the damn thing outright. never fall for the contract nonsense if you can front the full cost already, and just pay for what you need if pay as you go is an option
If you compare the phones in the same price bracket from different markets, the European and Asian markets usually have way better phones than the American market. Reminds you of how much you are being robbed here.
@@novalaxia I feel like caring about new phones gets old real quick, it’s just a utility device to watch yt and chat with friends. I’d usually buy the cheapest new iphone with the highest storage, use it for 4-5 yrs, then do it again. Been so long since I cared about ‘new phones’ and buzz words, and the only reason I stuck with iphones is their longevity. In my experience all other phone brands will break within 2-3 yrs, while iphones last up to 5-6 yrs
"You will Own Nothing and be Happy" Yeah, that's slowly but surely becoming more of a reality with the eternal Rent bubble and everything becoming Subscription based
I know the exact experience Joseph was dealing with. I worked for a corporate Verizon store less than a year ago and they really do train their employees to get “green” metrics by any means necessary. I’m talking about making the customer buy so many accessories (3 minimum) with their sale, asking if they want a protection plan, and yes, forcing them to finance the phone. Verizon loses money when they sell the phone upright with no accessories and financing plans, so they do everything in their power to make sure you lean towards their marketing practice. Heck, my store would flat out lie and say they wouldn’t have a phone if they knew you were only there for an upgrade and no accessories/protection plan. There is a work around for the Verizon solutions specialist to not get docked for selling a naked phone (no accessories) and that’s by making the customer buy/upgrade on the Verizon app and process the order as pick up. You see, because these employees make commission, they try to hit green in their metrics so they get the most bonus. If you’re constantly hitting green, I’m not kidding you, you could make up to 6 figures that year. Verizon loves it when you add a line since you’re opening up a new subscription and hates it whenever you upgrade. The employee forcing Joseph finance the phone was semi-lying; yes the trade in value only applies to financing the phone, but should Joseph want to buy the phone upfront, he could have processed that sale too, but good luck with that, these employees are trained to not budge. The philosophy that most mobile companies aim towards are giving customers these trade in credit offers so the customers feel obligated to stay subscribed for the entire 2 years to get that maximum value. In this case, Joseph’s $400 trade in value for the default 24 months would be calculated like this: $400/24 = $16.67 monthly trade in credit towards the bill for 24 months. Now you’re asking, what if I want to put down a down payment towards my purchase? If you put a down payment of $400 towards a $1099 iPhone, that leaves you with $699 you’re financing so it’s going to be $699/24 = $29.13 added towards your bill - the $16.67 a month trade in which means a net of $12.46 a month instead added towards your bill. Should you want to pay off your phone’s balance before the 24 months, you can indeed do so and still have the trade in credit applied to your bill, you just won’t be financing the phone anymore and just enjoy a reduced bill due to the trade in credit in effect. Tl;dr: Them Verizon employees don’t make commission money if they sell the phone upright with no finance. They gonna tell you to GTFO.
Thats the whole problem with monetizing everything you can think of. People will try to scam you, or let you sign something where they will monetize it even more grossly, or anything of the sort. The only thing these buissneses want from you is the dollars in your wallet, for as long as possible.
If you want to know how far into this dystopia we are, there’s now a subscription service who’s main marketing point is that they make it easier to cancel other subscription services.
I had to phone call Hulu support to cancel my parent's subscription because the section on their site for canceling was down at the time but everything else was just fine. Incredible.
This is so brilliant/I identify with these observations so much. After listening to this in the background like 20 times on repeat, two things: 1) The phone isn't $800 more to buy, it's that if you would buy the phone, you are depriving Apple of the $1200 or more extra they would make off of you by leasing it instead of paying cash, so you need to pay them $800 dollars for their assumed loss of that 4 digit number. Sounds more fair in that context, amirite? 2) You're forgetting the other half of the subscription equation that is turning everything into subscription services to capture that extra money people can make off of you using the exact same principle as the "give us $800 now to make up for our would be profits" phone crap. Not to mention the deliberate intent to spread out things enough to maximize money taken out of your pocket by having as many different providers as possible to satisfy your needs. I.E. splitting up shows and movie ip licenses across a wide enough streaming services. It's why 5 of the shows you want to watch (new or old) are across 4 different streaming services. Products aren't a thing anymore because they're trying to get blood out of the Turnip that is the economy since we've been pivoting from manufacturing to service sector work for many decades now. And now that we've used up all the legitimate services that people would need and find value in utilizing, we get crap like forced leasing, subscriptions for everything, and "free to play" games.
You have now given me an existential dread, I've had my current phone for over 7 years now and I know any day it's gonna kick the bucket and I'm gonna have to go deal with this crap.
Tbh, you should replace your phone before it knocks out completely. It's much easier to restore access to accounts/apps/data if your old phone is still running.
I live in Guatemala. Do you know what we must do to buy a phone? We go to the phone agency And buy the phone And if we want to get phone service... we can get it with a phone bundled in already, or we can use an old phone that still works and just put our SIM card in it.
A lot of people are missing the real reason phone providers do this and that's these phone companies make more money providing you service over your contract then they lose selling you a phone for less than mrsp so the "financing" is just a way to guarantee you'll stay with them for like 3 years which is when they offer you the shiny new phone for a reduced price ( or sometimes even free) as long as you re-up your contract agreement with them it's why you can sometimes get steaming service with your plan for free too
>Why is buying a new phone so awful >IPhone Not that there aren't problems with normal phones or that you aren't completely right about the subscription issue, but as someone who has worked with their shit, Apple is a fucking diva about what you can and cannot do with their products. It's like here are the guidelines for all the other brands and here is the special rules Apple wants to play by because a bunch of idiots think they're worth it.
@@BlandTaco So, either this is bait or...like not everyone can afford to shove out 1000 for anything. Other things take priority, bills, transportation, food. And not everyone is privileged enough to not have to worry about those things. Not to mention, even if you buy something like that on Credit, your making a commitment to be able to pay that in the future. So are you comfortable enough to say "Yeah, I consistently make money for the next 2-5 year's." and again, not everyone can do that.
So this isn't entirely accurate. Verizon DOES offer purchasing the phone outright. You just can't get the trade-in value since the trade-in value ONLY applies to financing. The rest is correct. Verizon gets their iphones subsidized through apple. it's not a number they pulled out of their ass. it's an agreed upon amount between them and the distributor (apple.) This is standard practice across all US postpaid carriers. There's a very good reason why they do this too, and that's to reduce churn and attrition. a consumer is more likely to stay with a provider if they are paying monthly on a phone as opposed to purchasing it outright. this is especially true because between all the major us postpaid carriers there is no meaningful difference in their service level, or their pricing. Just a little insider information for you.
You know that feeling while you're looking at your bills and just not understanding what they're actually taking your money for? Or when you notice a random new tax no one ever told you about that they just sneaked in there that you could only find about if you spent half an hour digging through their homepage? Sometimes I really feel like moving into a random cave and living like a caveman.
You can choose to buy a phone raw and have the system dumbed down for you, or you can go into a phone loan so you can sell your phone to the people you're buying a phone from.
MBT, as a nerd lawyer, I want to see more nerd lawyers. Don’t say you’re not a lawyer and then give legal advice. You’re gonna get killed on the character and fitness section when you apply to the bar.
Yeah, the phone guy you dealt kind of botched it. To try to translate as simply as possible, the iphone you got had a promotion where if you traded your 6 you would get 400 dollars off. This is actually a deal as an iphone 6 is not anywhere near that price, though every new phone launch usually has a similar offer. The financing is used to keep you as a customer for a set period of time, usually 2 years. They brake the promo up over the 2 years to incentive you to stick with them. "If you buy it out you loss the promotion" The company is basically selling the phone to you at a loss, and 0% financing, just so you can't just jump to a new provider. If you are happy with your service/ wasn't planning on leaving in the next 2 years it would be good. He should have offered you the ability to make a down payment that covers the difference, or at least explained how this worked first instead of brushing off your concerns Sorry, I work with cellular companies so this got me on ted talk mode lol.
I work with phones in a similar capacity, you can always start on installments and pay off early. yes the extra hurdle is stupid but the installments are how they try to get people to stay on. it's one extra step
I don't know how I feel about the fact that my iPhone6 lasted longer than MBT's. Also, I love it when MBT goes off about the absolute state of something.
Literally the same as cars, oh you want to own your car? Not happening it's now a subscription based service and if you don't pay on time we stop your car from working. Genuinely wouldn't be surprised if some companies started to run credit checks before allowing people to purchase essentials like food or something ridiculous or charging a subscription just to enter a store
Yeah there are a ton of legal/semi legal scams that these types of companies run to prey on the old and technic illiterate. Buy a phone with a contract? Forgot to cancel the contract? You are paying for the phone again. The worst part about all this is how customer service is more than willing to "do right by you" as long as you actually call them to complain. They know their system is fucked up, they just try to see if you know it too.
I actually just recently had the issue of not noticing a subscription I didn't even want to begin with that's went on for at least 6months, cancelled it but that's a minimum 60$ I just don't have
It started with removal of the headphone jack, then they stopped including headphones altogether. Big companies will always push the envelop on how hard they're willing to screw their customers.
Buying electronics in a brick an mortar store has been a nightmare since COVID. I can't fucking find Samsung Watch chargers anywhere in stores. But bet your sweet ass that Target, Walmart, Best Buy, etc. have them listed on their websites. Amazon has 4000 different ones. But only two of them are good. They only last two weeks, though.
I used to work for Verizon customer service. It's extremely unlikely that his phone was worth $400. The actual tradein value would probably be $100 at the very best. But Verizon runs a lot of promotions that can only apply if you are trading in an old phone while buying a new phone on credit, and only if you're buying it on credit. The payment plan runs for 24 months, and your discount comes out to like, $20 a month or something, can't be fucked to do the math. If you pay the phone off early, you forfeit the rest of that credit as well. It's a good deal if you don't plan to switch carriers. It's a bad deal if you get fed up with Verizon's service or don't want to put a phone on credit.
Moments like this make me happy that my carrier just sent me a new phone one day and said: "This is your new phone." and I said "Ok", and then we moved on with our lives.
The exact reason I don't buy Apple is Samsung phone can be purchased upfront and your SIM card is easily transferable. I'm not going to pay 30 dollars a month for 3 years to pay off a 1k phone. I'd rather just have it all done upfront.
This is very accurate. You can't do this due to lack of stock. Even in Canada, through service providers you can't buy it outright unless you go to apple or somewhere else. It is definitely worth it to finance the phone but the cost of your plan goes up which sucks. It's definitely rough in NA to get phones.
Man, I'm glad every experience with a phone I've ever had has started at the store and ended at my house, no extra steps attached. Just pop the sim in and go take a shit. Sorry Mr. BT.
Moved to google fi because my old phone's screen was broken. Repair was more than half the price of my Pixel 4a. Got a Samsung s22 for $300 for me and each family member when we switched our numbers to Fi.
"Every single thing that you do in this world becoming a subscription service in this world fucking sucks"
Surprised you didn't plug subbing to your Twitch immediately after saying this. 😂
Subscribe now if you want 5% off all singles or sealed products--
"I am going to destroy the United States Government" is probably the best line that could've come from this debacle.
I was a fan of "I see how Stalin gained power: All he had to say was 'Less Things,' and they went 'You got it!'"
im not even american or live in america and i agree with the statement, your government sucks donkey balls.
And that was the last thing anyone heard from Joseph "MBT" Rothschild. And thus, his case remains unsolved.
I admire MBT's ability to translate adult life to the fanbase that mentally averages 13 years old
"I'm going to jingle these keys over here for the Farfa viewers. For everyone else..."
couldn't agree more
this is your daily reminder that MBT did actually go to law school so any and all advice is 1001% true
He went to law school to understand Problem solving card text huh?
He went to law school because he understands problem solving card text.
@@liviousgameplay1755 law school went to mbt to learn the secrets of nirvana high paladin
@@Kurial94 wait... cards have TEXT? I hate modern yugioh
@@babaG819 I quit ygo when I discovered they have also number stats
I like how a phone perchance spawned so many quotable lines. "You are legally allowed to kill this person." "I am a lawyer, that is my legal advice." "I am not a lawyer, that is my legal advice." "I will destroy the United States Government." "When I become president/king of the nation formerly known as the United States..." Such a wholesome Yugituber with no alternative motives.
I see how Stalin gained power.
ulterior?
@@davidragon1 That is a synonym, yes.
This is 100% about to be what blows up the clip channel beyond belief.
"I'm going to destroy the US government" the algorithm is gonna love that
The thing with the phones is also relevant with purchasing a car. You can't just purchase a car from a major dealer. One of my coworkers once went to a major Chevy dealer (won't name the dealer, but it was only a year or 2 ago) to purchase a car. They brought cash to purchase it. The dealer refused to sell them the car for cash and said they only did sales via bank loans. So much time and money can be saved by just letting the person pay in cash up front. I understand one of those low credit car dealers doing that, since they sell used cars to low credit people, but a reputable car dealer not letting you just pay the car up front? I hate this society that's run off debt.
Mbt said it pretty much, it's not about selling a car it's about making ceo numbers on a spread sheet go burr.
The car dealer probably accepted checks. Its illegal for car dealers to accept hard cash of such large magnitude in lot of countries. Black money could be involved.
As someone who's worked in a dealership, though not directly in sales, having someone come up to me and try to pay $10k+ in cash is a terrifying prospect. Not only do you have to count and make sure its right, you have to check every bill on the spot to make sure you arent getting faked out. Then you have to have a secure spot to keep that money or risk getting it robbed, or go through the headache the bank would give you to make that big of a cash deposit out of nowhere. Those issues only compound if you have multiple people per day paying cash money for a car. I think its absolutely reasonable for car dealerships to not allow you to pay cash, not to mention banking information is easier to track and keep up with than cash money.
When it comes to things like phones its a bit ridiculous, but if youre buying something that costs a ton of money then its absolutely reasonable for the business to not allow you to pay cash.
I mean we are talking very different sums of money between a phone and a Chevy. Thats how you end up being involved in money laundering lol
MBT is seriously one of the funniest people I’ve ever had the pleasure to watch.
Seriously dude just says things and has me here cackling 😆
MBT, sensing he is about to be clipped, instinctively pulls out the hairbrush
Pro tip. Show up to the phone store 30 min before close and you’ll dodge 90% of their bullshit. My previous phone took and hour and a half to get. My new phone took 10 minutes and I paid for it. It’s incredible how fast they’ll work when they just want to go home.
As someone that works at Verizon, if you come 30 mins before close we will just refuse service and tell you to come back the next day
If you need the store to back up your phone and came in 30 before close many will refuse the sale. I don't know the situation from your previous 2 phones but backups can take anywhere between 20 mins to like 2 hours.
Your right the offering can and will be dropped during a rush but that really only shaves 10 mins at most. Its always the transfers that cost the most time
I was a telecom sales rep for 6-7 years (in Canada but its basically the same). I'll tell you what I told every client that wanted to buy a full priced phone. 1. Your telecom company makes 0$ on the sale of a full priced device. They make money on your monthly plan. 2. All promotions are then logically applied in a way that will entice the client to pay said monthly plan for a long duration (2 years in Canada) 3. As such telecom stores will only sell you a device on financing (there's very few exceptions such as flip phones and very low value devices) 4. Even if the store was willing to just sell you the device outright it would be a disservice to the client because since the promotions only applies to financing you are going to pay full priced MSRP (even on an old model) and dealing with warranty in the future might be a bitch. And so i would always recommend buying the device directly from the manufacturer (samsung, google and apple) or from bestbuy/amazon. Getting your device this way will make you eligible for other promotions (and even trade in when dealing with Samsung or Apple directly) stuff like promotional pricing, free accessories and stuff like that. They will also typically offer a better in store customer experience since their goal is to sell you the phone and not some predatory financing option.
My dad just got a new phone. They gave him the option of paying $11 dollars to keep the old phone or $10 dollars for them to take the old phone. He paid the $10 because they told him there was absolutely no reason to keep the old phone since they were going to transfer all of his information to the new one, then about five minutes later they figured out they weren’t able to transfer any of his stuff so I told him just to get the phone back and I’d figure it out. Since it was an Android I figured it wouldn’t be too hard to just back up everything to a computer and go from there. They wouldn’t give him back the phone because he had just paid them to keep it and wouldn’t allow him to pay the $1 difference even though they lied to him about being able to transfer everything. So now he lost my sister’s wedding photos/videos, photos of our new puppy, multiple family vacations, 30 years worth of work contacts, etc.
I would have immediately started insulting the workers right there and then
For all those saying that getting an android will fix this "situation", it won't. The problem lies in the cesspool of a company, Verizon, whose only goal in life is make frustrating and confusing processes to get people to say "you know what, I'll pay an extra $1000 to not deal with this". Like, imagine if the concept of mokusoft from the Yu-Gi-Oh abridged sires was an actual company, that's Verizon and many, many others in America.
Getting an unlocked phone, android or otherwise will fix the situation, though. I've always had unlocked phones, and besides paying my bill, I don't ever have to deal with my service provider. When I want to upgrade, I just pop out the SIM card and pop it into the new phone. The most I have to do beyond that is maybe transfer files, but more likely most of the files I want to migrate are on SD already.
This is actually all basically not necessary. You can just buy it unlocked through Apple, who will trade in your phone outright. You can also get everything transferred on your own. If you’re not on eSIM, you can do that conversion and transfer all on your own too.
The same is true of Androids. Buy it online, pop in the SIM, move on with your day.
Your mistake was thinking physical retail has any value at in the year of our lord MMXXII. I’ve transitioned between and within the 2 ecosystems a bunch (due to tragic breakages, not wealth 🙃). The manufacturers have a vested interesting in making upgrading super easy and therefore transfer super easy. Once their ads work and you buy the iGalaxy Pro Note, the transaction is over (aside from their attempts to lock you into their proprietary ecosystem). US telecom companies, on the other hand, have a vested interest in being money-grubbing assholes at every available opportunity.
All of the new iphones are esim only in the us. But yeah buying through apple directly probably is the best route for this situation. Worked for apple and Verizon actually lol and hate the way the unnecessarily con you into paying more or jumping through hoops for things that should be straightforward processes
That sounds like a network operator/US problem. In the UK you can buy a 1TB iPhone 14 Pro Max straight from a store with no financing.
It is a US problem. A large problem that spans multiple industries.
Yeah but he wouldn’t get that $400~$800 from financing with the old phone, unless you meant you can also do that without financing.
Yeah, I was gonna say. Here in the UK, the only subscription service I have is electricity, water, internet, and a yearly council tax - and I don't gotta care about any of them. I couldn't imagine living in a world where I have to worry about anything more than my job and my health.
I live in the US and i buy my phone at walmart. They transer all my data over and everything while im there. I dont even have to mess with my network provider or bank. I pay cash and leave with a working phone.
I love the people in the comments going "Oh, it's because it's an Apple. You should go Android and this wouldn't happen." without realizing that it's not Apple doing this, it's Verizon. AT&T also does this. And they do it for the new Androids, too. They don't just let you buy a new phone. They force you to pay for a contract with them on top of a monthly fee to pay off the phone, usually a 2 year contract. There are many things to bash Apple for, but this isn't one of them.
Verizon doesn't do contracts. You can pay your phone off early even if it's on payments. You'll just forfeit your discount that you got upon putting the phone on credit. I worked for Verizon customer service for over a year.
I use At&t and they dont do this. I am able to go to just about any store that sells phones and have my phone transferred in like 15 minutes paying cash money. I think this specific version store was just trying to rip joseph off because ive switched phones many times and never had an issue even close to similar to this one. It might be a reigonal thing but ive never ever had this much trouble switching phones, and the last time i switched was about 4 months ago. All i have to do is pay my phone plan every month and im good.
Can't you just go to the manufacturing company's store?
I once did a summer job entirely based around finding out and canceling random subscriptions the company had forgotten about over the past several years.
It's the hampster wheel. You "buy" the most recent iPhone for a reduced rate, make payments until the new one comes out, your phone company runs a new promotion that buys out your current contract, you trade in that phone for the latest model, and the cycle renews. It's a model meant to make sure you keep paying and you pay the maximum amount if you want off the wheel.
Every day that I learn a new thing about the US I get more convinced that place is a real life cyberpunk dystopia.
It's a lose lose situation. You want it cheaper? Have fun paying 2 years for a brick. You don't want all the hassle? Pay me upfront and then some because screw you
so i've worked in the cellphone industry before and there's a couple of things to note here about what the verizon reps told you: you don't have to finance the phone for 30 days. if anything you could have just gotten the phone, waited 10 mins, walked right back in and said "i'd like to pay the balance on my phone" and no-one could stop you. if anything, if you wanted to, you could've paid everything upto a dollar upfront and they couldn't stop you. verizons' financing minimum is literally a dollar. also, regardless of whether or not you finance the phone, you still own it. verizon doesn't have GTA repo men to go and confiscate your phone. on top of that verizon isn't actually a contract service. if you want to cancel all you have to do is either pay off your phone or cancel if you've already done that. if a cellphone rep ever tells you that you HAVE to stay financing something without explicitly stating that they are a contract service (think like u.s. cellular) you can politely tell them that you're inclined to file a class action suit against the store for attempting to violate their companys' ToS.
MBT is actually just a super entertaining person. Like I enjoy his yugioh content but regardless of what he talks about I always find myself super entertained
seriously, I have a suspicion that its a big reason why the twitter threads are so successful, people just like listening to MBT speak about stuff
MBT should start a podcast, no cap
This reminds me of a conversation with my wife about a sudden realization I had recently. All the streamers and tubers I used to watch are now also burnt out 30-somethings, and when I find new content creators they are also burnt out 30-somethings.
The nuance of the frustration in this video is so intrinsically experiential and I also want to destroy the US government.
this story is exactly why you buy your phones online, lol. never buy a phone in person, regardless of make or brand, unless the person/business you're buying it from lets you just buy the damn thing outright. never fall for the contract nonsense if you can front the full cost already, and just pay for what you need if pay as you go is an option
If you compare the phones in the same price bracket from different markets, the European and Asian markets usually have way better phones than the American market. Reminds you of how much you are being robbed here.
as a European myself, I am definitely a little jealous of some of the phones that the Indian market gets like 6 months before anywhere else
@@novalaxia I feel like caring about new phones gets old real quick, it’s just a utility device to watch yt and chat with friends. I’d usually buy the cheapest new iphone with the highest storage, use it for 4-5 yrs, then do it again. Been so long since I cared about ‘new phones’ and buzz words, and the only reason I stuck with iphones is their longevity. In my experience all other phone brands will break within 2-3 yrs, while iphones last up to 5-6 yrs
"You will Own Nothing and be Happy"
Yeah, that's slowly but surely becoming more of a reality with the eternal Rent bubble and everything becoming Subscription based
I know the exact experience Joseph was dealing with. I worked for a corporate Verizon store less than a year ago and they really do train their employees to get “green” metrics by any means necessary. I’m talking about making the customer buy so many accessories (3 minimum) with their sale, asking if they want a protection plan, and yes, forcing them to finance the phone. Verizon loses money when they sell the phone upright with no accessories and financing plans, so they do everything in their power to make sure you lean towards their marketing practice. Heck, my store would flat out lie and say they wouldn’t have a phone if they knew you were only there for an upgrade and no accessories/protection plan. There is a work around for the Verizon solutions specialist to not get docked for selling a naked phone (no accessories) and that’s by making the customer buy/upgrade on the Verizon app and process the order as pick up. You see, because these employees make commission, they try to hit green in their metrics so they get the most bonus. If you’re constantly hitting green, I’m not kidding you, you could make up to 6 figures that year. Verizon loves it when you add a line since you’re opening up a new subscription and hates it whenever you upgrade. The employee forcing Joseph finance the phone was semi-lying; yes the trade in value only applies to financing the phone, but should Joseph want to buy the phone upfront, he could have processed that sale too, but good luck with that, these employees are trained to not budge. The philosophy that most mobile companies aim towards are giving customers these trade in credit offers so the customers feel obligated to stay subscribed for the entire 2 years to get that maximum value. In this case, Joseph’s $400 trade in value for the default 24 months would be calculated like this: $400/24 = $16.67 monthly trade in credit towards the bill for 24 months. Now you’re asking, what if I want to put down a down payment towards my purchase? If you put a down payment of $400 towards a $1099 iPhone, that leaves you with $699 you’re financing so it’s going to be $699/24 = $29.13 added towards your bill - the $16.67 a month trade in which means a net of $12.46 a month instead added towards your bill. Should you want to pay off your phone’s balance before the 24 months, you can indeed do so and still have the trade in credit applied to your bill, you just won’t be financing the phone anymore and just enjoy a reduced bill due to the trade in credit in effect.
Tl;dr: Them Verizon employees don’t make commission money if they sell the phone upright with no finance. They gonna tell you to GTFO.
Thats the whole problem with monetizing everything you can think of. People will try to scam you, or let you sign something where they will monetize it even more grossly, or anything of the sort. The only thing these buissneses want from you is the dollars in your wallet, for as long as possible.
If you want to know how far into this dystopia we are, there’s now a subscription service who’s main marketing point is that they make it easier to cancel other subscription services.
modern problems requires modern solutions
I'm glad the anti-microtransaction/microloan/subscription/monthly payment point of view is finally breaking all political divides.
There’s so many quotable lines from this but I think “I see how Stalin gained power” is underrated
"You will own nothing, and you'll be happy."
I hate the future.
I had to phone call Hulu support to cancel my parent's subscription because the section on their site for canceling was down at the time but everything else was just fine. Incredible.
Can't wait for someone to finance their old blue eyes card to buy a new blue eyes card
Legally allowed to take them out?? Nice
Always buy unlocked phones. So much easier to deal with. I used to work at a T-Mobile it was true hell
This is so brilliant/I identify with these observations so much. After listening to this in the background like 20 times on repeat, two things: 1) The phone isn't $800 more to buy, it's that if you would buy the phone, you are depriving Apple of the $1200 or more extra they would make off of you by leasing it instead of paying cash, so you need to pay them $800 dollars for their assumed loss of that 4 digit number. Sounds more fair in that context, amirite? 2) You're forgetting the other half of the subscription equation that is turning everything into subscription services to capture that extra money people can make off of you using the exact same principle as the "give us $800 now to make up for our would be profits" phone crap. Not to mention the deliberate intent to spread out things enough to maximize money taken out of your pocket by having as many different providers as possible to satisfy your needs. I.E. splitting up shows and movie ip licenses across a wide enough streaming services. It's why 5 of the shows you want to watch (new or old) are across 4 different streaming services.
Products aren't a thing anymore because they're trying to get blood out of the Turnip that is the economy since we've been pivoting from manufacturing to service sector work for many decades now. And now that we've used up all the legitimate services that people would need and find value in utilizing, we get crap like forced leasing, subscriptions for everything, and "free to play" games.
You have now given me an existential dread, I've had my current phone for over 7 years now and I know any day it's gonna kick the bucket and I'm gonna have to go deal with this crap.
Tbh, you should replace your phone before it knocks out completely. It's much easier to restore access to accounts/apps/data if your old phone is still running.
I live in Guatemala. Do you know what we must do to buy a phone?
We go to the phone agency
And buy the phone
And if we want to get phone service...
we can get it with a phone bundled in already, or we can use an old phone that still works and just put our SIM card in it.
A lot of people are missing the real reason phone providers do this and that's these phone companies make more money providing you service over your contract then they lose selling you a phone for less than mrsp so the "financing" is just a way to guarantee you'll stay with them for like 3 years which is when they offer you the shiny new phone for a reduced price ( or sometimes even free) as long as you re-up your contract agreement with them it's why you can sometimes get steaming service with your plan for free too
>Why is buying a new phone so awful
>IPhone
Not that there aren't problems with normal phones or that you aren't completely right about the subscription issue, but as someone who has worked with their shit, Apple is a fucking diva about what you can and cannot do with their products. It's like here are the guidelines for all the other brands and here is the special rules Apple wants to play by because a bunch of idiots think they're worth it.
Android gang rise up
Imagine not having the capability to install modded apps with adblock installed.
why doesn't he just order a $300 phone from the internet like normal human beings do
because he has a financial domination fetish with big corporations, everyone knows that. he is a TCG player.
@@BlandTaco then most people aren't "normal" by your standard
@@BlandTaco common TH-cam comment L
@@BlandTaco So, either this is bait or...like not everyone can afford to shove out 1000 for anything. Other things take priority, bills, transportation, food. And not everyone is privileged enough to not have to worry about those things. Not to mention, even if you buy something like that on Credit, your making a commitment to be able to pay that in the future. So are you comfortable enough to say "Yeah, I consistently make money for the next 2-5 year's." and again, not everyone can do that.
The vast majority of Americans would rather kill themselves than be seen with an android phone
So this isn't entirely accurate. Verizon DOES offer purchasing the phone outright. You just can't get the trade-in value since the trade-in value ONLY applies to financing. The rest is correct. Verizon gets their iphones subsidized through apple. it's not a number they pulled out of their ass. it's an agreed upon amount between them and the distributor (apple.) This is standard practice across all US postpaid carriers. There's a very good reason why they do this too, and that's to reduce churn and attrition. a consumer is more likely to stay with a provider if they are paying monthly on a phone as opposed to purchasing it outright. this is especially true because between all the major us postpaid carriers there is no meaningful difference in their service level, or their pricing.
Just a little insider information for you.
Oof
Can't you just get the same trade in value buying direct from Apple?
@@jamesking7946 apple direct offers trade ins too but usually with different terms.
You know that feeling while you're looking at your bills and just not understanding what they're actually taking your money for? Or when you notice a random new tax no one ever told you about that they just sneaked in there that you could only find about if you spent half an hour digging through their homepage? Sometimes I really feel like moving into a random cave and living like a caveman.
You can choose to buy a phone raw and have the system dumbed down for you,
or you can go into a phone loan so you can sell your phone to the people you're buying a phone from.
MBT, as a nerd lawyer, I want to see more nerd lawyers. Don’t say you’re not a lawyer and then give legal advice. You’re gonna get killed on the character and fitness section when you apply to the bar.
2:36 My favorite moment from this video
I can’t wait for you to start the yugist revolution
Holly shit, Joseph has really pretty hair, I had never noticed
I for one would vote for MBT for president he is a fellow HERO player so i trust him
Yeah, the phone guy you dealt kind of botched it.
To try to translate as simply as possible, the iphone you got had a promotion where if you traded your 6 you would get 400 dollars off. This is actually a deal as an iphone 6 is not anywhere near that price, though every new phone launch usually has a similar offer.
The financing is used to keep you as a customer for a set period of time, usually 2 years. They brake the promo up over the 2 years to incentive you to stick with them. "If you buy it out you loss the promotion"
The company is basically selling the phone to you at a loss, and 0% financing, just so you can't just jump to a new provider.
If you are happy with your service/ wasn't planning on leaving in the next 2 years it would be good. He should have offered you the ability to make a down payment that covers the difference, or at least explained how this worked first instead of brushing off your concerns
Sorry, I work with cellular companies so this got me on ted talk mode lol.
There are too many triggers in the standby phase of the day
Actual banger video
I work in insurance and I often wonder how many people on autopay are dead
I worked at Verizon, you absolutely can buy the phone, but the sales person doesn’t get a commission unless it’s on a payment plan.
Got an ad for a phone on this video
Perfect
Dear President King Mbt... How about a 32 hour work week? Give me one week day to adult and do the things?
I hate the new way of buying phone
I work with phones in a similar capacity, you can always start on installments and pay off early. yes the extra hurdle is stupid but the installments are how they try to get people to stay on. it's one extra step
Oh god please make the views on this insane, its such a good video
I know that feeling I work as a phone tech and see this issue all the time and telling the customer how much of a pain it;s going to be.
just go to the android side
I don't know how I feel about the fact that my iPhone6 lasted longer than MBT's.
Also, I love it when MBT goes off about the absolute state of something.
Literally the same as cars, oh you want to own your car? Not happening it's now a subscription based service and if you don't pay on time we stop your car from working. Genuinely wouldn't be surprised if some companies started to run credit checks before allowing people to purchase essentials like food or something ridiculous or charging a subscription just to enter a store
former district manager for a wireless retailer. laughing a ton over here cuz thats exactly how it works lol
Is this something that only happens in his country? I don't remember finding any of those "hidden rulings" while i was buying my SG.
Ty for reminding me to cancel my free trail on Amazon or I would've forgotten because of this :)
Yeah there are a ton of legal/semi legal scams that these types of companies run to prey on the old and technic illiterate. Buy a phone with a contract? Forgot to cancel the contract? You are paying for the phone again.
The worst part about all this is how customer service is more than willing to "do right by you" as long as you actually call them to complain.
They know their system is fucked up, they just try to see if you know it too.
My iPhone stopped working about 2 weeks ago so I just went through all this too
I actually just recently had the issue of not noticing a subscription I didn't even want to begin with that's went on for at least 6months, cancelled it but that's a minimum 60$ I just don't have
THINGS THINGS THINGS!!!!
Next time buy an android buckaroo
Got damn this rant was pure gold.
It started with removal of the headphone jack, then they stopped including headphones altogether. Big companies will always push the envelop on how hard they're willing to screw their customers.
Yeah unless you do like an “in-plan” upgrade it’s an absolute hell
I remember having to stay 4-5 hours at a sprint store when our family needed new phones😢
he has a point. will definitely subscribe to premium and watch all of his videos
Buying electronics in a brick an mortar store has been a nightmare since COVID. I can't fucking find Samsung Watch chargers anywhere in stores. But bet your sweet ass that Target, Walmart, Best Buy, etc. have them listed on their websites. Amazon has 4000 different ones. But only two of them are good. They only last two weeks, though.
I feel you it not just the states
I used to work for Verizon customer service.
It's extremely unlikely that his phone was worth $400. The actual tradein value would probably be $100 at the very best. But Verizon runs a lot of promotions that can only apply if you are trading in an old phone while buying a new phone on credit, and only if you're buying it on credit. The payment plan runs for 24 months, and your discount comes out to like, $20 a month or something, can't be fucked to do the math. If you pay the phone off early, you forfeit the rest of that credit as well.
It's a good deal if you don't plan to switch carriers. It's a bad deal if you get fed up with Verizon's service or don't want to put a phone on credit.
It was the same way for me last month when I got my new iPhone from att
MBT is frighteningly intelligent when he’s malding on camera
I've never had this happen to me before, I just to the online store, buy an android phone, transfer my data and then sell or keep my old phone
5:23 im doing that right Mr. Joseph Rothschild
wish i was live to tell MBT about how the new iphone automatically calls the police
It WHAT
itattle
As a non American I didn't understand a single word of what you just said
I’m here for Lefty MBT
I had the same experience. I just paid the bill and kept my broken phone
Moments like this make me happy that my carrier just sent me a new phone one day and said: "This is your new phone." and I said "Ok", and then we moved on with our lives.
The exact reason I don't buy Apple is Samsung phone can be purchased upfront and your SIM card is easily transferable. I'm not going to pay 30 dollars a month for 3 years to pay off a 1k phone. I'd rather just have it all done upfront.
Only in American. In Europe we don't have to think
Well, glad I’m not the only one that combs and fixes their hair during a stream. Gotta look good for the viewers👌
Every time I hear "tHaT wAs WronG" the urge to throw my phone into the wall increases.
The subject in which we are talking about previously has been found to be false
Indirect Verizon employee here, you can buy the phone full price. This rep just wanted the extra commission from the 'Financing Sale'
i have zero subscriptions, its entirely on you if you use subscriptions
Or just buy an unlocked phone on eBay or Amazon and stick your sim card in it.
This is very accurate. You can't do this due to lack of stock. Even in Canada, through service providers you can't buy it outright unless you go to apple or somewhere else. It is definitely worth it to finance the phone but the cost of your plan goes up which sucks. It's definitely rough in NA to get phones.
Jesus christ have I never related to something so well.
Cellphone network companies are the worst when you just need to buy a new phone...avoid them at all costs.
Man, I'm glad every experience with a phone I've ever had has started at the store and ended at my house, no extra steps attached. Just pop the sim in and go take a shit. Sorry Mr. BT.
What im getting out of this was that I made the best decision to never get an iPhone
Moved to google fi because my old phone's screen was broken. Repair was more than half the price of my Pixel 4a. Got a Samsung s22 for $300 for me and each family member when we switched our numbers to Fi.