Hi Lazarus, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Hi Priya, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Hi Meesh, thanks for contacting HP Global Social Media Support! Thanks for your feedback. We will forward it to the concerned team! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
@@HPSupport I agree! I have a new laptop I'm trying to use and I can't find updated instructions anywhere on how to connect my laptop to "scan to computer" directly from my printer. All the instructions are outdated and the HP Smart App is not helpful for that.
I am wondering since I have a Windows 10 older laptop and my phone is a Motorola 5G 2024 if they are even compatible with each other in order to fax and receive a fax?
Hi Dee, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about setting the Windows Fax & Scan software to "PDF" when scanning. I will do my best to assist you. May I know the printer you are using? Please let us know. Binu_HP Social Media Tech Support
Thanks for the reply. Please try below steps: Start (Windows key) > All Apps > scroll down to W > Windows Accessories > Windows Fax and Scan When the program opens, select "New Scan" Change which profile used and / or change file type Check / adjust other settings and start the scan Binu_HP Social Media Tech Support
A very helpful video. However, it will also help if you include information regarding connecting USB chord from the printer to the computer or if it could be connected via wireless means. Thanks!!
+FRANCIS OTIA Glad to know that the video was so useful to you!! Set up your printer for a USB connection on a Windows computer, Mac, or Chromebook as mentioned here: bit.ly/3raPxCq and for wireless setup please refer this document: bit.ly/2XZ9hxD
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are not happy with your printer as you need to create an account for scanning. I will do my best to assist you. Yes, you are correct: To use the HP Smart application - at this time and for several versions since late 2020 - you must sign into the application using your HP Account. HP Smart is not mandatory software. There are other options - each one provides a scan service that does not require that you sign in. If you are using a computer, install your printer's Full Feature Software (full driver) using the Easy Start wrapper. After the software is installed, the full driver (printer software) includes HP Scan. You can also use below applications: 1) HP Scan and Capture: Microsoft Store (formally Windows Store) - Requires Windows 8 or higher Download-Save-Install HP Scan and Capture HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera. These images can be previewed, edited, saved, and shared to other applications. * NOTE: The correct HP drivers for your scanner must be installed from HP's Support Website. 2) Windows Scan - Microsoft Store (formally Windows Store) - Requires Windows 8 or higher “Get” the application from the Store > Windows Scan 3) Paint (mspaint) Open Paint Expand the “white background” area to a size to accommodate your data. If unknown, try 1300x1300 File > Select “From Scanner or Camera” Select your printer > Follow the prompts to scan and then save your item Binu-HP Social Media Tech Support
I have the HP smart app installed and am able to print without issue. When trying to choose Scan to Computer from the HP Scanner (Model: Color Laser Jet Pro MFP M479fdn) I see my computer listed. When I choose the computer to scan to it fails with an error message that the computer is not available and then the computer disappears from the list. When I try printing it still works and then the computer shows up in the list again. I do not have this issue with my other PC. I tried uninstalling the printer from my PC along with the HP smart app and then restart my PC. I then added the printer back into my PC and downloaded the HP smart app with the same results. How may I go about resolving this as it is very frustrating? Also not sure is this has something to do with it but I have noticed that the printer seems to wake up (loud fan type noise) randomly throughout the day without touching the printer or sending any print jobs to the printer. Was not like this the first few months I had the printer and definitely is a new behavior?
My HP 3633 printer (prints, scans, copies, web) is OLD and it does Not have a smart feature or embedded web something or other. I need instructions on how to do a basic scan and have it go to my laptop to be saved in documents. Now what?
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need help in setting up scan to email feature on your printer. I will do my best to assist you. The steps to setup scan to email feature can be found under 'Use the HP Smart app scan options' from here: hp.care/6059mAcqN Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about scanning directly from your printer. I will do my best to assist you. May I know the printer you are using? Please let us know. Binu_HP Social Media Tech Support
I have hp laserjet m428fdn connected to LAN and I can print from my windows 10 pc and I can scan documents from the printer control panel and save them to the same pc(shared folder), BUT I can't scan documents using the HP scan app installed in windows,Any suggestions? Thanks
Hi Waheeb, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with HP scan app. I will do my best to assist you. Please refer this document to know about scanning from your printer: bit.ly/3rEw6mv Binu_HP Social Media Tech Support
Hi Glenn, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is slow. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/41wXSDr Binu_HP Social Media Tech Support
Hi Kathleen, thanks for contacting HP Global Social Media Support! I understand that you need to know about scanning double sided document. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3babD3a Binu-HP Social Media Tech Support
Hi. The video title is misleading. It does not show how to scan a document FROM the printer. I want to initiate scanning FROM the printer. Please help.
Hi Panglao, thanks for contacting! I understand that you need to know about scanning from your printer. I will do my best to assist you. May I know the model number of your printer? Please let us know. Binu - Social Media Tech Support
Is there a place to put a phone line onto the printer in order to fax and receive a fax? Is there some kind of apparatus Samsung laptop that will enable me to bypass the phone line
Hi Vicki, thanks for contacting HP Global Social Media Support! I understand that you need to know about scanning multiple pages. I will do my best to assist you. The printer scans each page in the document feeder, and then HP Scan displays a preview. Follow any prompts to flip and re-load the pages for duplex scanning. To add more pages to your scan, click the Add pages icon on the bottom bar, load more pages into the document feeder, and then click Scan. Binu_HP Social Media Tech Support
Hi Jamie, thanks for contacting HP Global Social Media Support! I understand that you need to know about scanning from your printer on Mac. I will do my best to assist you. Please refer this document to know about scanning from your printer on Mac: bit.ly/3rEw6mv Binu-HP Social Media Tech Support
Hello, if I already have a HP smart account and need to connect my printer to someone else's computer in my office so they can also scan to their computer do they have to login with my use name and password to be able to scan or is there a way for them to create their own HP smart account and add my printer as well?
Hi Zeenat, thanks for contacting! I understand that you need to know about setting up scan to computer feature. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3rEw6mv Binu - Social Media Tech Support
Hi Giuseppe, thanks for contacting! I understand that you are being asked to create an account to scan. I will do my best to assist you. Yes, you are correct: To use the HP Smart application - at this time and for several versions since late 2020 - you must sign into the application using your HP Account. HP Smart is not mandatory software. There are other options - each one provides a scan service that does not require that you sign in. If you are using a computer, install your printer's Full Feature Software (full driver) using the Easy Start wrapper. After the software is installed, the full driver (printer software) includes HP Scan. You can also use below applications: 1) HP Scan and Capture: Microsoft Store (formally Windows Store) - Requires Windows 8 or higher Download-Save-Install HP Scan and Capture HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera. These images can be previewed, edited, saved, and shared to other applications. * NOTE: The correct HP drivers for your scanner must be installed from HP's Support Website. 2) Windows Scan - Microsoft Store (formally Windows Store) - Requires Windows 8 or higher “Get” the application from the Store > Windows Scan 3) Paint (mspaint) Open Paint Expand the “white background” area to a size to accommodate your data. If unknown, try 1300x1300 File > Select “From Scanner or Camera” Select your printer > Follow the prompts to scan and then save your item Binu - Social Media Tech Support
My HP SMART app on my computer always needs to connect to the internet before it scans or prints any document. It's frustrating. Can't the app work without internet connection?
+ERNEST J.B. DANQUAH Wi-Fi Direct is a connection option with most HP wireless printers released in 2014 and later. Use Wi-Fi Direct when a local wireless network is unavailable. Please refer this document for complete information: bit.ly/3umsZR6
Hi Kumar, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
I tried to find the fax scan, it was not there. either you skipped a step or I didn't understand the directions. Wish someone would write instructions and leave them on long enough to follow as I am elderly and can't remember several steps when I can't go back and review them
+Nicole Labelle In HP Scan, select the Save as PDF or Document to File shortcut. If you scanned from the scanner glass, load the next page or photo on the glass. Click the plus button or in the HP Scan preview window to scan the next item. Repeat this step until all pages or photos are scanned, and then click Save.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with scanning on your printer. I will do my best to assist you. - If connected to computer, may I know the operating system installed on it? - Are you receiving any error message? Please let us know. Binu_HP Social Media Tech Support
Hi there HP My laptop randomly shut off today while I was typing up a word document. Now it won’t turn on at all and won’t even give me any beep or light codes. The power on light is very dim and is always on and the USB plugs always keep outputting power. Weird thing is is without the battery and plugging it into power the screen immediately starts flickering White and won’t stop. I think it’s a big problem so I think I will have to contact hp repair 👨🔧. This is your current latest video pls respond ASAP. Thanks Nid
+Nidula Perera This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in scanning from your printer. I will do my best to assist you. May I know the printer you are using? May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?) If connected to computer, may I know the operating system installed on it? Please let us know! Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Could you elaborate more on the issue? May I know the product you are using? A serial/product number would be helpful! Let me know! Regards, HP Support
Windows 11 would not scan more than one page via the feeder (2 pages). I tried 5 times. It stated it scanned 2 pages, but only one page showed up in the scanned file. What a waste of time.
+ONLINE SIKSHYA - May I know the model and serial number of your printer? The instructions for finding the model and serial number can be found here: support.hp.com/in-en/document/c03770424 - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc? - If connected to computer may I know the operating system installed on it? - Are you receiving any error message? - May I know whether the wireless light on your printer is blinking or steady?
+Mitaire Odiete Yes, you may have to sign in. The application has always worked better when you are signed into your HP Connected / HP Smart account. If the application now requires it, well, there you go.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about scanning from your printer. I will do my best to assist you. Please refer this document to know about scanning from your printer: bit.ly/3rEw6mv Binu_HP Social Media Tech Support
Hi Zeh, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as you need to create an account for using it. I will do my best to assist you. If you are setting up HP Smart for the first time, you must create or sign in to an HP account. If you update to the latest version, you do not have to create or sign in to an HP account except in these cases: You install an HP+ printer. You install HP Smart on a new device, or you remove and reinstall the app. Binu_HP Social Media Tech Support
have 300 old photos from 1990-1995,do you know how long i have to scan?! one by one. i tried 4 photos in one time but problem to separate and cut,allows only one cut (resize) tll photo size and rest 3 photos what to do?! would give dislike for no tips or tricks.
Hi Mark, thanks for contacting! I understand that you are experiencing an issue with your printer as you are required to create an account to scan. I will do my best to assist you. If you are setting up HP Smart for the first time, you must create or sign in to an HP account. If you update to the latest version, you do not have to create or sign in to an HP account except in these cases: You install an HP+ printer. You install HP Smart on a new device, or you remove and reinstall the app. Binu - Social Media Tech Support
Hi John, thanks for contacting HP Global Social Media Support! I understand that you need to know about saving scanned document. I will do my best to assist you. Please refer this document to know about saving a scanned file: bit.ly/3mfgBnb Binu_HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need help in scanning from your printer. I will do my best to assist you. Please refer this document to know about scanning from your printer: hp.care/6054lyYVE Regards, HP Support
My printer is operational from an HP ENVY 7800 to my Asus Chomebook. The Scan option does not work. (from settings ...advanced, printer....Scan....goes to error "Couldn't start scanning" ...with help icon that opens how to set up a printer??
Hi there, thanks for contacting HP! I understand that you need help on scanning from your printer connected to Chromebook. I will do my best to assist you. Please refer to the instructions mentioned under 'Scan with an HP printer (Chromebooks)' from here to fix the issue: bit.ly/3rEw6mv Let us know how it goes. Binu - HP Social Media Tech Support
![🔴 ฟุตบอลแชมป์กีฬา 7HD แชมเปียน คัพ 2024 [รอบ 8 ทีมสุดท้าย] - ช่วงบ่าย](http://i.ytimg.com/vi/M0S_ReCIkxg/mqdefault.jpg)
Very helpful. It works now.😊
very helpful. Thanks😊
THIS WAS HELPFUL THANKYOU THANKYOU ANG MABAIT NINYO THANKYOu!!!!
THANKS VERY USEFUL
THANK YOU FOR THE HELPFUL VID!!
Hi Lazarus, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video was so useful to you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
Thank you so much!!!!
Very helpful thank you
Asante sana
This was really helpful🙏🙏
Very helpful video, Thanks.
Hi Priya, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video was so useful to you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
Thank you 🎉
Thank you for sharing.
Hi there, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video was so useful to you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
3:07 was a life saver for me THANKS :)
Hi there, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
Thanks HP❤
My OfficeJet 3830 All-In-One allows one to scan from the scanner display directly. Including that operation would have been helpful.
Hi Meesh, thanks for contacting HP Global Social Media Support!
Thanks for your feedback. We will forward it to the concerned team!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
@@HPSupport I agree! I have a new laptop I'm trying to use and I can't find updated instructions anywhere on how to connect my laptop to "scan to computer" directly from my printer. All the instructions are outdated and the HP Smart App is not helpful for that.
Thank you, this is what I needed.
+Olivia Stockman Glad to know that the video was so useful to you!!
Thank you
+Rizko Mao Welcome!!
My laptop is a Windows 10. It is an old laptop. I'm just wondering if I try to download this to my computer if it will even work
I am wondering since I have a Windows 10 older laptop and my phone is a Motorola 5G 2024 if they are even compatible with each other in order to fax and receive a fax?
So helpful! Thank you!
Hi Dee, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video was so useful to you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
This was very helpful! Thank you😀
Hi there, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video was so useful to you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
how do you set the Windows Fax & Scan software to "PDF" when scanning?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about setting the Windows Fax & Scan software to "PDF" when scanning.
I will do my best to assist you.
May I know the printer you are using?
Please let us know.
Binu_HP Social Media Tech Support
@@HPSupport HP ENVY 6455e. I cannot find the PDF option; just jppeg, etc.
Thanks for the reply.
Please try below steps:
Start (Windows key) > All Apps > scroll down to W > Windows Accessories > Windows Fax and Scan
When the program opens, select "New Scan"
Change which profile used
and / or
change file type
Check / adjust other settings and start the scan
Binu_HP Social Media Tech Support
Really helpful
+Xbox GamerUSA Glad to know that the video was so useful to you!!
A very helpful video.
However, it will also help if you include information regarding connecting USB chord from the printer to the computer or if it could be connected via wireless means.
Thanks!!
+FRANCIS OTIA Glad to know that the video was so useful to you!! Set up your printer for a USB connection on a Windows computer, Mac, or Chromebook as mentioned here: bit.ly/3raPxCq and for wireless setup please refer this document: bit.ly/2XZ9hxD
Why do I have to register and account online to use my printer!?!?! FAIL
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are not happy with your printer as you need to create an account for scanning.
I will do my best to assist you.
Yes, you are correct:
To use the HP Smart application - at this time and for several versions since late 2020 - you must sign into the application using your HP Account.
HP Smart is not mandatory software.
There are other options - each one provides a scan service that does not require that you sign in.
If you are using a computer, install your printer's Full Feature Software (full driver) using the Easy Start wrapper. After the software is installed, the full driver (printer software) includes HP Scan.
You can also use below applications:
1) HP Scan and Capture: Microsoft Store (formally Windows Store) - Requires Windows 8 or higher Download-Save-Install HP Scan and Capture
HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera. These images can be previewed, edited, saved, and shared to other applications.
* NOTE: The correct HP drivers for your scanner must be installed from HP's Support Website.
2) Windows Scan - Microsoft Store (formally Windows Store) - Requires Windows 8 or higher
“Get” the application from the Store > Windows Scan
3) Paint (mspaint)
Open Paint
Expand the “white background” area to a size to accommodate your data. If unknown, try 1300x1300
File > Select “From Scanner or Camera”
Select your printer > Follow the prompts to scan and then save your item
Binu-HP Social Media Tech Support
I have the HP smart app installed and am able to print without issue. When trying to choose Scan to Computer from the HP Scanner (Model: Color Laser Jet Pro MFP M479fdn) I see my computer listed. When I choose the computer to scan to it fails with an error message that the computer is not available and then the computer disappears from the list.
When I try printing it still works and then the computer shows up in the list again. I do not have this issue with my other PC. I tried uninstalling the printer from my PC along with the HP smart app and then restart my PC. I then added the printer back into my PC and downloaded the HP smart app with the same results.
How may I go about resolving this as it is very frustrating?
Also not sure is this has something to do with it but I have noticed that the printer seems to wake up (loud fan type noise) randomly throughout the day without touching the printer or sending any print jobs to the printer. Was not like this the first few months I had the printer and definitely is a new behavior?
+FENATECH Please refer this document to know about setting up scan to computer: bit.ly/3nHGE4e
@@HPSupport I will take a look at it. Thank you!
My HP 3633 printer (prints, scans, copies, web) is OLD and it does Not have a smart feature or embedded web something or other. I need instructions on how to do a basic scan and have it go to my laptop to be saved in documents. Now what?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need help in setting up scan to email feature on your printer.
I will do my best to assist you.
The steps to setup scan to email feature can be found under 'Use the HP Smart app scan options' from here: hp.care/6059mAcqN
Regards,
HP Support
How about scanning from the printer so I dont have to walk back and forth? enabling ews does not resolve this either.
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about scanning directly from your printer.
I will do my best to assist you.
May I know the printer you are using?
Please let us know.
Binu_HP Social Media Tech Support
Thank you! This was super helpful 👌
+Aiyedun Ranti Glad to know that the video was so useful to you!!
Thank you.
I have hp laserjet m428fdn connected to LAN and I can print from my windows 10 pc and I can scan documents from the printer control panel and save them to the same pc(shared folder), BUT I can't scan documents using the HP scan app installed in windows,Any suggestions?
Thanks
Hi Waheeb, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with HP scan app.
I will do my best to assist you.
Please refer this document to know about scanning from your printer: bit.ly/3rEw6mv
Binu_HP Social Media Tech Support
My HP 4655 PRINTED REALLY FAST FOR A COUPLE YEARS. tHEN ALL OF A SUDDEN, IT BECIN COPYING REALLY SLOW.. WHATS THE PROBLEM WITH IT?
Hi Glenn, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with your printer as it is slow.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/41wXSDr
Binu_HP Social Media Tech Support
How do I scan double sided document? It doesn''t give me that option.
Hi Kathleen, thanks for contacting HP Global Social Media Support!
I understand that you need to know about scanning double sided document.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3babD3a
Binu-HP Social Media Tech Support
Hi. The video title is misleading. It does not show how to scan a document FROM the printer. I want to initiate scanning FROM the printer. Please help.
Hi Panglao, thanks for contacting!
I understand that you need to know about scanning from your printer.
I will do my best to assist you.
May I know the model number of your printer?
Please let us know.
Binu - Social Media Tech Support
Is there a place to put a phone line onto the printer in order to fax and receive a fax? Is there some kind of apparatus Samsung laptop that will enable me to bypass the phone line
How do you scan multiple pages with a flatbed printer?
Hi Vicki, thanks for contacting HP Global Social Media Support!
I understand that you need to know about scanning multiple pages.
I will do my best to assist you.
The printer scans each page in the document feeder, and then HP Scan displays a preview. Follow any prompts to flip and re-load the pages for duplex scanning. To add more pages to your scan, click the Add pages icon on the bottom bar, load more pages into the document feeder, and then click Scan.
Binu_HP Social Media Tech Support
How do you do this with a Mac computer?
Hi Jamie, thanks for contacting HP Global Social Media Support!
I understand that you need to know about scanning from your printer on Mac.
I will do my best to assist you.
Please refer this document to know about scanning from your printer on Mac: bit.ly/3rEw6mv
Binu-HP Social Media Tech Support
Hello, if I already have a HP smart account and need to connect my printer to someone else's computer in my office so they can also scan to their computer do they have to login with my use name and password to be able to scan or is there a way for them to create their own HP smart account and add my printer as well?
+Bridgette Haynes Please refer this document to know about scanning from your printer: bit.ly/3rEw6mv
I can't scan from the smart app without making an account, is there any way around this while still using the smart app?
+Mickspad Please refer this document to know about scanning from your printer: bit.ly/3rEw6mv
How to scan a document from hp laserjet 4555 Printer to computer or laptop.
Hi Zeenat, thanks for contacting!
I understand that you need to know about setting up scan to computer feature.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3rEw6mv
Binu - Social Media Tech Support
My hp laptop doesnt have a battery lock latch, how do access the battery?
+N-row May I know the complete model number of your notebook and could you please elaborate the issue you are experiencing on it?
why scan function asks to logon on hp account? What if I don't have one?
Hi Giuseppe, thanks for contacting!
I understand that you are being asked to create an account to scan.
I will do my best to assist you.
Yes, you are correct:
To use the HP Smart application - at this time and for several versions since late 2020 - you must sign into the application using your HP Account.
HP Smart is not mandatory software.
There are other options - each one provides a scan service that does not require that you sign in.
If you are using a computer, install your printer's Full Feature Software (full driver) using the Easy Start wrapper. After the software is installed, the full driver (printer software) includes HP Scan.
You can also use below applications:
1) HP Scan and Capture: Microsoft Store (formally Windows Store) - Requires Windows 8 or higher Download-Save-Install HP Scan and Capture
HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera. These images can be previewed, edited, saved, and shared to other applications.
* NOTE: The correct HP drivers for your scanner must be installed from HP's Support Website.
2) Windows Scan - Microsoft Store (formally Windows Store) - Requires Windows 8 or higher
“Get” the application from the Store > Windows Scan
3) Paint (mspaint)
Open Paint
Expand the “white background” area to a size to accommodate your data. If unknown, try 1300x1300
File > Select “From Scanner or Camera”
Select your printer > Follow the prompts to scan and then save your item
Binu - Social Media Tech Support
My HP SMART app on my computer always needs to connect to the internet before it scans or prints any document. It's frustrating. Can't the app work without internet connection?
+ERNEST J.B. DANQUAH Wi-Fi Direct is a connection option with most HP wireless printers released in 2014 and later. Use Wi-Fi Direct when a local wireless network is unavailable. Please refer this document for complete information: bit.ly/3umsZR6
Your printers weve purchased over the years say always low ink even when we refill it fully.
+Luffyvt Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3dJGHY6
@@HPSupport 😳
Excellent video. So much helpful in setting up my printer and scanner
Hi Kumar, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
I tried to find the fax scan, it was not there. either you skipped a step or I didn't understand the directions. Wish someone would write instructions and leave them on long enough to follow as I am elderly and can't remember several steps when I can't go back and review them
+Janett Orndorf Please refer this document to know about scanning from your printer: bit.ly/3rEw6mv
How do you scan to iPhone/iPad without creating an HP account?
+Martin Garcia Please refer this document to know about scanning from your printer: bit.ly/3rEw6mv
Hi, How do I scan multiple pages into one document? Tx
+Nicole Labelle In HP Scan, select the Save as PDF or Document to File shortcut. If you scanned from the scanner glass, load the next page or photo on the glass. Click the plus button or in the HP Scan preview window to scan the next item. Repeat this step until all pages or photos are scanned, and then click Save.
The scanner of my HP model psc 2410 is not working. :(
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with scanning on your printer.
I will do my best to assist you.
- If connected to computer, may I know the operating system installed on it?
- Are you receiving any error message?
Please let us know.
Binu_HP Social Media Tech Support
@@HPSupport No drivers detected
OS is Windows 11
Thanks for the reply.
Please download and run HP print and scan doctor from here to fix the issue: bit.ly/3olFych
Binu_HP Social Media Tech Support
Hi there HP
My laptop randomly shut off today while I was typing up a word document. Now it won’t turn on at all and won’t even give me any beep or light codes.
The power on light is very dim and is always on and the USB plugs always keep outputting power.
Weird thing is is without the battery and plugging it into power the screen immediately starts flickering White and won’t stop.
I think it’s a big problem so I think I will have to contact hp repair 👨🔧. This is your current latest video pls respond ASAP.
Thanks
Nid
+Nidula Perera This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
Every time I try to scan a document a window opens up telling me that Easy Scan has suddenly closed.
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in scanning from your printer.
I will do my best to assist you.
May I know the printer you are using?
May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?)
If connected to computer, may I know the operating system installed on it?
Please let us know!
Regards,
HP Support
I guess I bought the wrong printer because I was under the impression that it was also a fax machine
Hi there, thanks for contacting HP Global Social Media Support!
I am here to help!
What seems to be the issue? Could you elaborate more on the issue?
May I know the product you are using? A serial/product number would be helpful!
Let me know!
Regards,
HP Support
Windows 11 would not scan more than one page via the feeder (2 pages). I tried 5 times. It stated it scanned 2 pages, but only one page showed up in the scanned file. What a waste of time.
hp smart is very slow and its need evry momment net connection...
+ONLINE SIKSHYA - May I know the model and serial number of your printer?
The instructions for finding the model and serial number can be found here: support.hp.com/in-en/document/c03770424
- May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?
- If connected to computer may I know the operating system installed on it?
- Are you receiving any error message?
- May I know whether the wireless light on your printer is blinking or steady?
Why do you have to sign up before use? 👎
+Mitaire Odiete Yes, you may have to sign in. The application has always worked better when you are signed into your HP Connected / HP Smart account. If the application now requires it, well, there you go.
why can't you just press one button have it send it to your documents folder this is stupid
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about scanning from your printer.
I will do my best to assist you.
Please refer this document to know about scanning from your printer: bit.ly/3rEw6mv
Binu_HP Social Media Tech Support
I cant use MY printer because of the account issue ! HP SUX
Hi Zeh, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with your printer as you need to create an account for using it.
I will do my best to assist you.
If you are setting up HP Smart for the first time, you must create or sign in to an HP account. If you update to the latest version, you do not have to create or sign in to an HP account except in these cases: You install an HP+ printer. You install HP Smart on a new device, or you remove and reinstall the app.
Binu_HP Social Media Tech Support
have 300 old photos from 1990-1995,do you know how long i have to scan?! one by one. i tried 4 photos in one time but problem to separate and cut,allows only one cut (resize) tll photo size and rest 3 photos what to do?! would give dislike for no tips or tricks.
+Cobra Bull Please refer this document to know about scanning from your printer: bit.ly/3rEw6mv
I shouldnt have to make an account just to scan a document
Hi Mark, thanks for contacting!
I understand that you are experiencing an issue with your printer as you are required to create an account to scan.
I will do my best to assist you.
If you are setting up HP Smart for the first time, you must create or sign in to an HP account. If you update to the latest version, you do not have to create or sign in to an HP account except in these cases: You install an HP+ printer. You install HP Smart on a new device, or you remove and reinstall the app.
Binu - Social Media Tech Support
The app won't even download, nice!!!
+CElite Please refer this document to know about scanning from your printer: bit.ly/3rEw6mv
ThIS IS BAD YOU CANT SAVE ANYMORE!
Hi John, thanks for contacting HP Global Social Media Support!
I understand that you need to know about saving scanned document.
I will do my best to assist you.
Please refer this document to know about saving a scanned file: bit.ly/3mfgBnb
Binu_HP Social Media Tech Support
your software is so bad that I will never purchase a HP product again.
not helpful
+Chinedu Henry Please refer this document to know about scanning with your printer: bit.ly/3rEw6mv
Completely useless !!
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need help in scanning from your printer.
I will do my best to assist you.
Please refer this document to know about scanning from your printer: hp.care/6054lyYVE
Regards,
HP Support
My printer is operational from an HP ENVY 7800 to my Asus Chomebook. The Scan option does not work. (from settings ...advanced, printer....Scan....goes to error "Couldn't start scanning" ...with help icon that opens how to set up a printer??
Hi there, thanks for contacting HP!
I understand that you need help on scanning from your printer connected to Chromebook.
I will do my best to assist you.
Please refer to the instructions mentioned under 'Scan with an HP printer (Chromebooks)' from here to fix the issue: bit.ly/3rEw6mv
Let us know how it goes.
Binu - HP Social Media Tech Support