Seeing so many complaints about Legacy Box from several years ago, I truly amazed they are still in business today. It's so unethical for them to treat their customers' precious memories like that. It's truly a disgrace for them to do that.
I wholeheartedly agree. I do know why they’re are still in business…..At this point in time, with all the reviews and videos out there for people to see how bad they are, it’s honestly getting to a point where it’s the consumers fault. There is SO MUCH content about how bad they are and they are ignoring it. ‘It won’t happen to me’ syndrome. I get people contacting me every day for a quote and let’s say it’s $600 and they go ‘oh wow legacybox is $350’ and then I tell them the situation and to check their reviews and my videos and they still send them their tapes annnnd that’s how they stay in business.
They are getting labor from the county school system. And the county claims it giving the kids life skills. But the program seems more like labor trafficking.
Not sure if I did reply on this, but that “Auto Picture” thing on 5:38 means that VCR’s trying to adjust the tracking as great as possible. It looks like that isn’t the case here! 😊
Oh no!! I'm a college kid that spent more money than I could afford to have our family's VHS tapes digitized for my mother as a gift on her birthday. I haven't received anything back from LegacyBox just yet, but I'm concerned our precious tapes will be ruined after saving up hundreds of dollars in an attempt to preserve them!! I didn't see reviews or watch any videos like this until after my purchase, I only had the idea to buy from them bc they advertise on well respected/popular podcasts. Will I be able to still watch my tapes when they send them back to me if I can find a VCR or do they completely ruin them altogether? Thank you for this info also & for actually caring about people's memories, I feel sick at my stomach learning all of this!
Unfortunately they are a con job company. When you get your tapes back, they will be more than likely have stickers on them blaming your tapes for crappy picture quality and or not transferred at all, it’s ALL BS. Immediately call your credit card company and get your money back.
My adult children gifted me Legacy Box too. I found the reviews by watching youtube. I hope I can get the money back.I was so happy for the gift, so sad that this a scam.
i digitise here in the uk and i totally agree with everything you say , thank you for these great videos to hopefully realize quality costs , you truly get what you pay for
Yep! Absolutely get what you pay for. Literally nobody is checking the transfers and that’s why it’s ‘cheap’ .. buy cheap, buy 2-5 times! Aka 25% of my customers now.
Unbelievable. First off file a claim with your credit card company, if you’d like me to redo them, email me info@gotmemories.com if you contact them, they’ll give you the run around and tell you to send them back in, do not give them another chance, the same will happen and run the risk of them losing your tapes and or waiting 3-6 months trying to get them back.
It's one word: PROFIT. LegacyBox only came into existence to take money and spend it on big-ass advertisement campaigns and fancy brochures. You call them, they send you a box, you pack your films and videotapes, they get sent to a big factory in Tennessee, where undertrained, underpaid staff put your tapes and films in poorly-maintained VCRs and reel-to-reel machines. When you do get your videotapes and films back, along with a USB flash drive with your files, or sometimes DVDs, the quality of the job is so sloppy and crummy it's not even usable anymore, and there are stickers on your tapes and films denoting that「there are quality issues that will also appear in the digitized video」or「your cassette is broken so they can't convert it」even though your tapes can play perfectly fine in your VCRs and your films look pristine when you play them back on your reel-to-reel machine. And when you call LegacyBox to complain, you get nowhere. So you call your bank or your credit card provider to get a chargeback request, and most of the time LegacyBox will fight you back and win. The long and short of it is LegacyBox ought to be ashamed of themselves! How dare they pitch that subpar crap to the general public, at $10 per item which is way less than what most local companies charge! Their facilities are complete shambles, the staff are undertrained, the equipment is beat-up, the customer service is useless, and yet they're still in business?! LegacyBox should be shut the heck down!
@@gotmemories He (or his manager) was probably paid hefty sums of money to shill them as I think they put more money to their marketing and PR departments, as well as their executives, than the people who do the actual work.
Unacceptable. They want 100% of the money and none of the work involved to do as advertised using bs excuses on people’s precious home movies and how many people are taking their word for it and throwing their memories away which are perfectly fine?!! It’s ethically f*uked! Contact me info@gotmemories.com I’d like to do a few for free as a review video.
REFUND immediately! Don’t take my word for it, goto google maps and check their reviews, don’t goto googles homepage, it’s littered with their fake review ads.
hi i can see you are mad because old vhs is very likely to have tv shows it's better to keep to pro for mats my mate gets alot of vhs tapes pasted to him you know what i could run a tape checking service so people like you never see any bad tapes i had to do this with reel to reel beta format my mate works with a man that cleans out old people pads and they get alot of gear that come in all the time alot of the vhs tapes get skipped big time so is you know any body that is ace at diy it's easy to check the tapes i checked 1000's of used tapes i understand you are mad as hell i have been there to many times i never get this with betacam i know they are place in the right places in studio lock up i see new sealed betacam 100% working after 30years sorry about the mails i am pissed as well
Seeing so many complaints about Legacy Box from several years ago, I truly amazed they are still in business today. It's so unethical for them to treat their customers' precious memories like that. It's truly a disgrace for them to do that.
I wholeheartedly agree. I do know why they’re are still in business…..At this point in time, with all the reviews and videos out there for people to see how bad they are, it’s honestly getting to a point where it’s the consumers fault. There is SO MUCH content about how bad they are and they are ignoring it. ‘It won’t happen to me’ syndrome.
I get people contacting me every day for a quote and let’s say it’s $600 and they go ‘oh wow legacybox is $350’ and then I tell them the situation and to check their reviews and my videos and they still send them their tapes annnnd that’s how they stay in business.
My guess is that they get a lot of money from other people who only know about money
They are getting labor from the county school system. And the county claims it giving the kids life skills. But the program seems more like labor trafficking.
This video is the reason why you should go to a trusted business to digitize your tapes or just digitize it yourself with a capture card
👍👍
Not sure if I did reply on this, but that “Auto Picture” thing on 5:38 means that VCR’s trying to adjust the tracking as great as possible. It looks like that isn’t the case here! 😊
Right?!! Their poor whipped VCR’s doing their best.
@@gotmemories It might as well be flashing "HELP ME!!!!"
Oh no!! I'm a college kid that spent more money than I could afford to have our family's VHS tapes digitized for my mother as a gift on her birthday. I haven't received anything back from LegacyBox just yet, but I'm concerned our precious tapes will be ruined after saving up hundreds of dollars in an attempt to preserve them!! I didn't see reviews or watch any videos like this until after my purchase, I only had the idea to buy from them bc they advertise on well respected/popular podcasts. Will I be able to still watch my tapes when they send them back to me if I can find a VCR or do they completely ruin them altogether? Thank you for this info also & for actually caring about people's memories, I feel sick at my stomach learning all of this!
Unfortunately they are a con job company. When you get your tapes back, they will be more than likely have stickers on them blaming your tapes for crappy picture quality and or not transferred at all, it’s ALL BS. Immediately call your credit card company and get your money back.
My adult children gifted me Legacy Box too. I found the reviews by watching youtube. I hope I can get the money back.I was so happy for the gift, so sad that this a scam.
With my video Transfer service i just do VCR to DVD Recorder. just recently got Elgato set up on my old video pc cant wait to use it.
VWestLife did a scathing review of LegacyBox, and he ripped them good!
Yep! It’s an abomination.
Looks alike legacy box shoved these tapes into VHS camcorder, and not doing their jobs maintaining or cleaning equipment.
100% Disgraceful ethics because people assume their tapes are ruined and toss them when they’re perfectly fine!
i digitise here in the uk and i totally agree with everything you say , thank you for these great videos to hopefully realize quality costs , you truly get what you pay for
Yep! Absolutely get what you pay for. Literally nobody is checking the transfers and that’s why it’s ‘cheap’ .. buy cheap, buy 2-5 times! Aka 25% of my customers now.
They Don't Care! its money to them
100% .. disgraceful business practices.
This just happened to 6/10 of our tapes we sent in but they played fine on our VCR!
Unbelievable. First off file a claim with your credit card company, if you’d like me to redo them, email me info@gotmemories.com if you contact them, they’ll give you the run around and tell you to send them back in, do not give them another chance, the same will happen and run the risk of them losing your tapes and or waiting 3-6 months trying to get them back.
Thank God i stumbled this..will send my stuff to you
They are that bad! Keep us posted info@gotmemories.com
Why is legacybox continuing to F over their customers? Morally WRONG
It's one word: PROFIT.
LegacyBox only came into existence to take money and spend it on big-ass advertisement campaigns and fancy brochures. You call them, they send you a box, you pack your films and videotapes, they get sent to a big factory in Tennessee, where undertrained, underpaid staff put your tapes and films in poorly-maintained VCRs and reel-to-reel machines. When you do get your videotapes and films back, along with a USB flash drive with your files, or sometimes DVDs, the quality of the job is so sloppy and crummy it's not even usable anymore, and there are stickers on your tapes and films denoting that「there are quality issues that will also appear in the digitized video」or「your cassette is broken so they can't convert it」even though your tapes can play perfectly fine in your VCRs and your films look pristine when you play them back on your reel-to-reel machine. And when you call LegacyBox to complain, you get nowhere. So you call your bank or your credit card provider to get a chargeback request, and most of the time LegacyBox will fight you back and win.
The long and short of it is LegacyBox ought to be ashamed of themselves! How dare they pitch that subpar crap to the general public, at $10 per item which is way less than what most local companies charge! Their facilities are complete shambles, the staff are undertrained, the equipment is beat-up, the customer service is useless, and yet they're still in business?! LegacyBox should be shut the heck down!
Absolute greed! More so though why are celebs and advertisers still promoting them!
10000% agree! And why are celebs like Dave Ramsay promoting them?!!
legacybox.com/pages/ramsey
They probably get a lot of funding from financial people who don't know anything about the actual industry
@@gotmemories
He (or his manager) was probably paid hefty sums of money to shill them as I think they put more money to their marketing and PR departments, as well as their executives, than the people who do the actual work.
Just had this happen with 10 out of 15 tapes I sent in to them
Unacceptable. They want 100% of the money and none of the work involved to do as advertised using bs excuses on people’s precious home movies and how many people are taking their word for it and throwing their memories away which are perfectly fine?!! It’s ethically f*uked!
Contact me info@gotmemories.com I’d like to do a few for free as a review video.
Well this is great! I just bought a box from HSN.
REFUND immediately! Don’t take my word for it, goto google maps and check their reviews, don’t goto googles homepage, it’s littered with their fake review ads.
Bravo bravo bravo
👍👍
hi i can see you are mad because old vhs is very likely to have tv shows it's better to keep to pro for mats
my mate gets alot of vhs tapes pasted to him
you know what i could run a tape checking service so people like you never see any bad tapes
i had to do this with reel to reel beta format my mate works with a man that cleans out old people
pads and they get alot of gear that come in all the time alot of the vhs tapes get skipped big
time so is you know any body that is ace at diy it's easy to check the tapes i checked 1000's of used tapes
i understand you are mad as hell i have been there to many times
i never get this with betacam i know they are place in the right places in studio lock up
i see new sealed betacam 100% working after 30years sorry about the mails i am pissed as well
Yeah mate it’s all a giant pain in the arse & nobody knows what goes into getting these things to play right.