Thank you for the valuable advice. The biggest trap I had fallen for during my initial years as a manager was in relying on my title and not taking the time of building relationships and empowering those around me in order to be better employees. Underlying all this, I would say that a lack of confidence was my main issue. Building that confidence through the development of true competence and understanding exactly what my job as a manager entails was a long and difficult journey.
Great insight Gabriel. Thanks for being so honest about your own journey. I know that it will resonate with anyone that scrolls down and sees your message. We need more people to be open about this so new managers don't feel like they are the only ones in the stuggle :)
Hey there! I would call you by your name...but I don't know it! Hahaha! Anyways, hello :) Thanks for stopping by the channel. Thank you for that feedback! Yes of course, that's a great idea for people that don't have time to watch the video they can scroll down and still glean the most important points. Thanks for the suggestion. I'll def include a quick high level overview in the description box :)
Another question popped up… sure new managers need training, but are these new managers getting mentored before they take the role? Are companies grooming high potential team members for moving into these roles?
Great question. Some companies do! I am currently working with a fantastic company to train 3 of their soon to be leaders. So there are definitely some companies that see the value of training a person before they step into the role.
@@makeda.andrews That's great to hear. I also feel I may not have been clear in what I was trying to ask. In addition to training the new managers, is there a way to train the seasoned managers to be able to groom in tandem? This is one place I found a gap, too. With some teams I work with, the seasoned managers are ready to have their new managers trained, but rarely have they considered "how can we inculcate a culture of mentorship and grooming." For instance, in one place I worked, I started out as a new hire at the 'lowest rank' (so to speak). But as I grew in my role, my supervisor would sit with me to identify my career goals. When it was identified I would like to manage, she started to groom me internally through the company's mentorship program. Thank you for sharing your wisdom. I am confident it helps so many out there!
I am associate I worked 16 years at a retail company my managers I almost know how to everything but cashier I got promoted a year ago doing markdowns and I learned alot of other stuff I feel like I don’t get to the stuff I used to do and I feel like they gave my promotion to someone else I never get to learn something new it’s like I can prove them wrong showing them I know how to do it when they don’t believe I can do it
Thank you so much. Today, I asked an employee to clean the production floor while she was cooking. She grumbled a lot about it, and I was stern with her. I was angry that she was grumbling. I'm home now, thinking I could have been more empathetic. I was expecting her to multitask on a job that she's barely a week old at. Maybe there's a way to make her multitask without grumbling. I'm working on myself.
I wish my OCPD manager didn't make it past his first day. He was an instant authoritarian, bullied everyone, and treated us like high school kids. He's still the worst manager and coworker that I have ever had in my life. Nothing gets done, but it is always frenetic, manufactured emergencies to NOT get anything done. He can't delegate. He can't trust. He can't listen. He's a "fake it til you break it" person. I was a part time student with 3.7 GPA and Junior status when he became manager. He started calling me in class threatening to write me up for not "checking in". I ended up dropping out from his stress, and when I mentioned returning to my degree, he interrupted me to exclaim "YOU DON'T NEED A DEGREE!" and then went on a monologue about some kind of fictional people without degrees. Which is irrelevant to me completing the degree I started.
Thank you for the valuable advice. The biggest trap I had fallen for during my initial years as a manager was in relying on my title and not taking the time of building relationships and empowering those around me in order to be better employees. Underlying all this, I would say that a lack of confidence was my main issue. Building that confidence through the development of true competence and understanding exactly what my job as a manager entails was a long and difficult journey.
Great insight Gabriel. Thanks for being so honest about your own journey. I know that it will resonate with anyone that scrolls down and sees your message. We need more people to be open about this so new managers don't feel like they are the only ones in the stuggle :)
I did not know that stat! Manager's have such a great responsibility and purpose that is bigger than themselves! Love this video Mak!
Wow, I did not know that stat! Reason 3 is such a big one so many miss. Great advice as always, Mak!
Craaazzzy right? Thanks Jennifer!
You always give such great advise. Continuing ed is SO important to learn how to be a better leader.
Hi Makeda. love your videos. would putting the main points in the description box be something you may think about in the future?
Hey there! I would call you by your name...but I don't know it! Hahaha! Anyways, hello :) Thanks for stopping by the channel. Thank you for that feedback! Yes of course, that's a great idea for people that don't have time to watch the video they can scroll down and still glean the most important points. Thanks for the suggestion. I'll def include a quick high level overview in the description box :)
Wow.
This is So Helpful.
Hey Moses! Great to see yah on the channel! I'm glad this was helpful. Any specific takeaways or aha moments for you?
Loved this, thank you!
You're so welcome Alicia :)
Is your masterclass still available? Had I missed the link?
Hi Jen! No the masterclass was running live about a year ago.
Another question popped up… sure new managers need training, but are these new managers getting mentored before they take the role? Are companies grooming high potential team members for moving into these roles?
Great question. Some companies do! I am currently working with a fantastic company to train 3 of their soon to be leaders. So there are definitely some companies that see the value of training a person before they step into the role.
@@makeda.andrews That's great to hear. I also feel I may not have been clear in what I was trying to ask. In addition to training the new managers, is there a way to train the seasoned managers to be able to groom in tandem? This is one place I found a gap, too. With some teams I work with, the seasoned managers are ready to have their new managers trained, but rarely have they considered "how can we inculcate a culture of mentorship and grooming." For instance, in one place I worked, I started out as a new hire at the 'lowest rank' (so to speak). But as I grew in my role, my supervisor would sit with me to identify my career goals. When it was identified I would like to manage, she started to groom me internally through the company's mentorship program.
Thank you for sharing your wisdom. I am confident it helps so many out there!
I am associate I worked 16 years at a retail company my managers I almost know how to everything but cashier I got promoted a year ago doing markdowns and I learned alot of other stuff I feel like I don’t get to the stuff I used to do and I feel like they gave my promotion to someone else I never get to learn something new it’s like I can prove them wrong showing them I know how to do it when they don’t believe I can do it
If you want more compensation u might have to leave and go to another company that value ur skills
Thank you so much.
Today, I asked an employee to clean the production floor while she was cooking.
She grumbled a lot about it, and I was stern with her.
I was angry that she was grumbling.
I'm home now, thinking I could have been more empathetic.
I was expecting her to multitask on a job that she's barely a week old at.
Maybe there's a way to make her multitask without grumbling.
I'm working on myself.
Reflection is one of the most powerful tools.
I wish my OCPD manager didn't make it past his first day. He was an instant authoritarian, bullied everyone, and treated us like high school kids. He's still the worst manager and coworker that I have ever had in my life. Nothing gets done, but it is always frenetic, manufactured emergencies to NOT get anything done. He can't delegate. He can't trust. He can't listen. He's a "fake it til you break it" person. I was a part time student with 3.7 GPA and Junior status when he became manager. He started calling me in class threatening to write me up for not "checking in". I ended up dropping out from his stress, and when I mentioned returning to my degree, he interrupted me to exclaim "YOU DON'T NEED A DEGREE!" and then went on a monologue about some kind of fictional people without degrees. Which is irrelevant to me completing the degree I started.
OMG 60% of managers Fail? That can only mean it's by design :(