What happens when you complain to Grab Singapore?
ฝัง
- เผยแพร่เมื่อ 8 มี.ค. 2019
- So you complained about your bad Grab experience. But will your feedback see the light of day?
Please follow us on:
Facebook: / mothershipsg
Twitter: / mothershipsg
Instagram: / mothershipsg - บันเทิง
😂
Xing Qi is showing when the CSM is giving a honest reply from bottom of his/her heart
i legit just imagine my csm shooting off 6400 karens with his terrex mounted machine gun
This is the life of customer service.. people who never been through this work experience had no idea what we had to face . Most difficult job I would say.
tell me, right now im working manual labour backbreaking work, and have to push a huge dumpster everyday should I go for this job? the pay quite good
Try to deliver food. With the help of customer service which dont give u any better.
Customer service can be serving retail business or general public. If u are talking about the general public wan then yes ~ u face ppl from all walks of life....ppl who can call u without knowing wad they are calling u for, calling u to vent their anger or even worse...calling u to exploit u by playing ur emotions. It's not an ez industry but not the most difficult job. Try being a chef, u are lucky if u get proper training coz most of the time u are alrdy thrown into hell on ur first day of work...u get shouted, screamed, abused wif all the colourful words and u find urself getting ill-treated everyday by those above you, even worse u only get pain peanuts and u hav very limited social time wif ur family or friends coz u are working public holidays and weekends, even on ur birthday....is very unmerciful...every job has its difficulties but the truly difficult ones i see are jobs tat take away ur social time and put ur life at risk. Then again ppl's perspective of difficult jobs differ....
Grabhair lol
Customer: What kind of customer service is this?
Xing Qi: What kind of customer are you?
Me: 😂
Lies again? AMWF CAR Argue Complain
Xing Qi, pls keep your day-job..hahaha
3:11 Customer starts dying
Grab customer service sucks hell, this vid doesn’t reflect the actual incompetency and nonchalant attitude of their customer service.
Grab suck
I ask large order can claim. They say theyll check. Then they say did not meet the criteria. And cannot disclose...
Bdo peh anjing.
I thought as ur staff we need to know the criteria....all criteria as a staff we need to know what.
I agree... Big company can't even perform simple customer service. All the money give to their top management to go night club every night.
Damn, should rename that Center to Anti-Karen Division
I need a xing qi playlist right now
I suddenly remembered about the incident, don’t make your problem my problem.
This "Customers is always right" mentality has got to go.
If customer alway right..no need laws..no need police no need government !
yeah and some people misuse and overuse that catchphrase
..send me your CV.....the look on Farhan's face LOL
"give you time back you siao ah" lol i died
How would he know about the new service? He has no hair
You siao ah?😂😂
Is the lady on the phone xiaxue? Haha it really sounded like her
Customer svc dont knw what they are doing.. They dont have answer to protocol qns... Like i asked them.. How come im not eligible for the extra $2.50 for hari raya special(im a grabdriver)
They replied oh we cant disclosed the reasons.
I mean if i did wrong at my job which is only delivering food. I can improve so in future i might get this opportunity. My acceptance rate is 100percent..
I think they are good. I got good experience with their customer service.
I prefer uber than grab .honestly at Malaysia no more uber feel sad
Haha.... make sure you follow up
Pls take note that bad experience last night at Signature park was referring to the 1st booking.
Best host ever
Hahahhaa omg im in love w the bald guy
Lol "give you back time ah you siao ah"
unfortunately grabhair is not available for u
Wah Lao 😂
Customer service can be very good but.. The riders can be faulty e.g: Wrong order, late order, spilled order. Rider almost knock down pedestrian, knock down another grab driver. If customer problem, how? Change or ban customer.. 😂
Give customers a good grab experience. Hee hee
This xinqi guy is very rude
Test Account pussy troll account
@@RH-vd3yu Nigga u siao ah? The op is saying the truth..
Grab has change for the worse.. it wasn’t be like this before
Was the mic muted ??? I hope so
So Singapore also have Karen.
Please advise why I am being charged for ride not fulfilled last nite at Signature.
NB: Cancellation by your driver
Await your prompt response
Farhan sweating like hell talking to her
They just ignore it
Farhan at the end tho XD
The challenge is when a client do not lose his cool, do mot give a damn about the refund fees where an offence was committed threading on the fine line of the law. I wonder how they are going to resolve.
OMG, that's the Ntuc music
They only listen to customers and not the drivers
So funny
Hahahahaha. 😂
“Aiyaaa F off la you”
My money never return back after driver cancel my booking .
I think, they need alot more work. TBH, MacDonald's CSO are way better.
Its normal this all complian only want voucher.. Simple as that.. Is consider wanted all for free... Free food for grabfood free ride for grabcar...
Customer service in singapore all cannot make it. Dont know what they are doing.
I get charge everytime for cancellation of my booking when the grab driver himself cannot come to my destination n tells me to cancel my booking.This is not fair.Grab everytime decides it is always right n charge customers for cancellation of the time.Tell me. When Grab has ever atmitted it has been Wrong for cancellation by customers kchew
Nothing 😂 is being done!
just wanna say some customer are not right they may be lying to the worker
the guy so crazy
This guy looks like Jay Chou 😱😱
CSM...😳 Company Sergeant Major.👮
6400 complain..per day..if he need 300 staff to handle..all the complain...and fix it...looks like he only hv 30 staff...Hahaha so it is a place where complains goes to die ! So correct !
Grab are pro-customer and are 1 sided, protect on customer interest. Only know how to take 20% commission & on top of that, we drivers have to bear the 1% GST. Abit abit, driver suspension. Grab never pay for rental, petrol, but they treat drivers like toilet paper. The best advice to all drivers, upon completion of your lease contract, start finding proper full time job with CPF contribution. For those drivers with outstanding 10 to 30 years Mortgage loan, own self top up CPF really not worth it.. Recession is coming soon. The choice is yours. Think.
😂😂😂
Grab Hair hahahahahaa
the sound is not good I am quite disappointed
Nowadays they hire overseas I guess n their cs suxs
Uber better
The pay is very good
Singaporean people nowadays mindset is different just like foreign attitude n bad manners. no more good n caring kampong style ppl
🤣🤣🤣🤣
This dude is li dai mo
Y our
P roblem
I s
M y
P roblem
Xinqi damn rude lol
What ever it is, you guys are not professionals.
Grab is utterly bullshit..never bother about customer's problem ..i left my handphone in Grab car just to realize
Huh left phone to realize? Makes no sense...
The bald guy making fun of it all just pissed me off....
Don't be proud so much la go refund someone money back $500+ la lol
Grab sucks ur company will goin dwn soon
I hope that this is all fake
You don't understand sarcastic humor?
Paid promotion it is
Wtf XingQi is so rude how on earth did he even land a job in Mothership sg like what type of unprofessional host is he??? Show some respect dude
Host is no good at all..