Astonishing Anti Repair Practices By Apple In the Last 15 Years
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- เผยแพร่เมื่อ 26 พ.ค. 2024
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Don’t let anyone ever tell you Apple is committed to protecting the environment.
Still waiting for my iPhone 11 to die… going to get my $200 android no frills phone from the supermarket babbyyyyy
@@Kane0123Consider a Flip phone
Oh please. Humans are like a flea on the earths back when she decides to shake us off, all our waste will be dust in a short period of time. Until I am seeing garbage and old iPhones and other computer components in the street, I say big deal.
The whole Environmentalism thing is a scam. Its been 40 decades since these people said the planet was going to burnt in 1 decade. It's either about making profits now, or ingesting money to gain profits later. Apple will never do anything out of the kindness of their heart. If Apple is doing it, it means they are making profits from it. Instead of asking IF they make profits from what they're doing, ask How or Why.
@@Kane0123You dont even need to get a cheap android phone. Android is just an operating system, free for anyone to use. Android can very well beat Apple in terms of performance. Just look for a good competitor.
The ABSOLUTE worst thing Apple has done in the past, is to make their phones virtually irrepairable, and have success doing it. That encouraged all other cellphone manufacturers to follow suit. Their actions over the years have contributed to tons and tons of tons of e-waste. They were, and still are despicable.
and people are still buying them and they make most profit out of all smartphone
For sure.
well...the same happened to laptops. Before Apple started gluing stuff together 'because pretty and thin', no other manufacturer would dare to sell e-waste
all these typed in an iPhone or Macbook?
So true.
I had a collection of toy dancing flowers from the late 80s.
They "danced" when you played the music.
What amazed me when I looked at them recently, was they had a hole for you to oil the gear mechanism.
They also had screws so you could replace the motor, if it ever became necessary.
They had enough pride in their work to do this for at $10 toy. But apple won't even do it for a $2000 computer.
And the part that really grinds my fucking gears (no pun intended) is how much they mark up their products to maximize the profit. I remember those little dancing flowers. Back then, that was enough to keep you happy. Now, you need to go damn near bankrupt just to exist because technology is rammed down our throats at exorbitant prices.
Technically a $1,000 computer. They just charge you $2,000 for it.
This is why you build your own.
@@malusvir Probably only 200$
@@Michael_Oliver_ until u need to carry around a laptop... but at that point get a old one and put linux in it
It is VERY hard to believe that Apple suddenly supports right to repair. Either they are outright lying, they are going to make a very half-assed, surface level attempt, or they have a loophole that they can use to get around it.
I think they realize the writing is on the wall with regards to right to repair and it eventually being pushed through. They're just hoping to get ahead of the game so that they can influence how it is implemented/develops in order to best suit their interest.
I'm willing to bet they support it because they have found themselves a very comfortable loophole. Allowing them to maintain the status quo, and promote a new refined public image of being consumer friendly.
Loopholes
It's the third one
the blizzard of the Tech world.
As a former repair tech at a MacBook repair depot (a official apple one), I think it’s funny how apple makes all of their packaging on the consumer facing side “eco friendly”, but I went through thousands of tiny pieces of plastic every day from the packaging materials in the replacement parts.
I used to work for a School District and summer time rollouts show you how much waste Apple produces. At least 4 times more packaging then a similar product from Lenovo, Dell or HP/Compaq.
@@deathwarmedover yeah, it has been like that for decades. Apple is batshit when it comes to pretty much everything.
Eco-nomy friendly.... 🤣👌
Their economy btw....
Dont like Apple, but that applies to all and every company tho. No matter what you buy, every tiny piece in that device was once shipped in its own little plastic bag. Working in the industry I always found it funny when some people complained about a tiny bit of plastic that is around their food in the supermarket. If they just knew that everything they buy has magnitudes more plastic waste until the product is shipped to them^^
yea i hate apple will never use them they also use the POOR stigma to try and get people to use them also its about control and lack of third party access to the device
The way I heard it for the "right to repair" bill in California is that it provides an exemption for waterproof portable devices, meaning the iPhones won't have to comply at all. That's why Apple can publicly claim support, while privately having undermined the bill to basically exclude themselves from it.
I want the law to be passed in all 50 states
Already seemed suspicious of Apple to do a complete 180 and start supporting right to repair. There had to be something under the table.
Also the bill doesn't cover the serialized part pairing either
@@heperfectirl9470 well as the louis rossmann guy said ''it's a screw job after screw job".
If there are exemptions for waterproof devices specifically, apple wouldn't be exempt from it. The vast majority of mainstream flagship smartphones are not waterproof, water resistance is something very different.
i find it neat how the SteamDeck goes against the industry norm and is fully user serviceable with Valve posting a video on how to take it apart along with tips and recommendations to prevent accidental damage to the device
Was hoping someone would comment this.
AND they've been pushing Linux compatibility for videogames.
Valve has always been very consumer and gamer friendly, I’m glad to hear they also do this with their products.
Gabe once again wins by doing nothing
unreliable Valve W
@@Someone-sq8imIn a world where everyone's actively making shit worse, Valve really keeps winning by just doing nothing. I really respect that.
This video should be renamed to "Apple's acts of terrorism in hardware and software." I knew they done this stuff but I never knew it was this much.
With how much attention apple grabs while retaining customers regardless of image, I wouldn't be surprised if they're doing all this shit as a "any PR is good PR" strat
As an Android phone user, I find this absolutely amazing. Apple really does own your phone, you're just carrying it around for them.
Even worse is that the idiots have fallen for the "Apple cares about my privacy" BS when they can decrypt any iMessage convo that passes through their servers just like Google's RCS and actively scan through iPhone pictures on behalf of the FBI. It's literal spyware
That's why I will never switch to Apple
Unfortunately this is the case for most tech these days unless it's more build it yourself like a PC. Even then an experienced technician and coder can wreak havoc on your computer.
My galaxy s8 is still servin me well! I also just cant help but laugh when people ooh and ahh over a new phone every year
@@charliezw3287especially apple junkies lmao. My google pixel 7 is the best phone ive ever owned😁 i will never touch apple
As is often said by other repair youtubers, the importance of denouncing those nasty anti-repair designs goes beyond Apple itself. The abominable riveted keyboards, soldered RAM, and even soldered SSDs now are common in other brands (like Acer, Asus, Lenovo, Samsung) because they saw Apple do this despicable practices and get away with it.
Let's blame Apple for everything.
@@billymania11 why not
It's funny how these other manufacturers flock to copy what Apple does with their hardware despite making a computer that is lackluster when compared to Apple. Same thing with the phone manufacturers. These companies can't innovate their own ideas anymore so they copy the worst elements of their idol company (Apple) and then are surprised when Apple is whooping their ass in sales.
@@billymania11 May as well at least start with Apple, they instigated this greedy, anti-consumer, wasteful, anti-environment policy. They can 'pretty it up' as much as they like with clever marketing but there's no getting away from the fact that they bear an enormous responsibility for creating a vast amount of E-waste due to making their products so incredibly difficult to repair, particularly over the last few years (as well as charging exorbitant sums of money for their devices).
@@billymania11literally they are predators that take advantage of the proper ignorant.
If you're happy with your ignorance that's perfect for anyone wanting to take advantage of you, just don't rub it into people who care who is making technology worse for profit, and that is 100% apple getting away with it for decades.
Don't be a corporate prostitute, you come across as a worthless piece of tool that isn't worth their individuality..
Apple needs to be investigated by the ACCC.
I had a MacBook Air which had a failed USB C/charge port which occurred just after the warranty expired. I was told they would have to replace the entire laptop, at my expense. I told them they were in breach of Australian consumer law but they wouldn’t budge.
A repair shop told me only the USB-C port needed replacing.
I read ACDC lol
Yep I fixed a macbook of my friend by replacing the usb-c port as well. It’s ridiculous how easily they break.
You should always be skeptical when a company backs a bill that, on its face, seems to hurt them financially or takes control away from them when they've fought so hard to maintain it.
You should not always be skeptical.
You MUST always be skeptical. Smell if it's bullshit before taking it in.
one comment said that the bill excludes waterproof portable devices
guess what company will now only make waterproof phones?
I could not imagine this level of anti-consumer measures being taken anywhere else. Imagine if you had to ship your car back to japan or germany or california or something just to have your radio replaced!
You wouldn't. You would take it to the nearest licenced dealer and pay the earth.
Car manufacturers used to do this, until a law was passed to stop it
No, they just make everything except the engine block out of plastic so that it will break catastrophically just when the warranty expires.
Not to mention the fact that everything needs a microswitch to even turn on now, so that dodgy electrics can result in extortionate repair bills.
@@Kude1707 The law depends on where you live. There isn't a universal law. And different places (say states) have different laws.
@@JH-pt6ih i live in the uk so the law is universal
This is really in the DNA of the company, not just the last 2 decades. Ever since Steve Jobs made it hard to open the Macintosh in 1985 Apple products have been openly anti consumer
At least back then he kept it in check
He made it hard to open because it was the first PC ever. He didn't want TV repair people to ruin it. The company would have been a lot better with Steve jobs.
@@mz7315
When someone does something shady for good reasons, their followers will do the same thing, not for good reasons, but out of tradition.
@@mz7315 "He made it hard to open because "/// because he was anti-consumer.
@@mz7315 classic 68k macs are NOT PCs shut your fucking mouth
It's surprising that such an openly anti-consumer company has been so popular for so long
Well.. they catter to the rich, their value's from exclusivity. This sounds stupid but look at it like this. If you are unable to purchase a new device not only when there's newer version of your device but also when your old ones are damaged even the slightest bit, you are simply not rich enough = more exclusivity.
They also emphasize/focus on the easiness to move between device (Targeted for customer to be easier to move to newer device) and security/ease of use, typical for executives/the rich. So long as their equipment work well enough in launch they're good to go even if the design (like the fuckin mouse) are stupid.
Unpopular opinion, but I just don’t care. I have a an Apple device and it lasts years. I take care of it, so it doesn’t get damaged. I buy a new one after about a decade. I don’t understand how often most people need to repair their device. Obviously, I still absolutely support right to repair. But it hasn’t been a massive issue for me that means I can’t purchase from the company
@@EternalShadow1667 I am assuming this is a laptop or mobile device, right?
You're not disposing of a whole PC(?)
Even then, disposing of a whole laptop just like that is pretty wasteful. A hard drive can be replaced in 5 minutes and can turn a useless heap of junk into a very usable device.
Also, do note that older devices are not the same as the newer ones.
Marketing
What other options do we have?-
"Noooo, you guys, we are green, we don't give you a charger with a new phone, we love the little bunnies, believe!"
Ha lol bunnies are an invasive species in most places just saying
@@eternallylearning2811
Well, they are in Australia, sure, but then every god damn thing in an invasive species over there, except for the deadly spiders.
Also, places where it's not native to, like england, that shit was introduced good 2 thousand years ago. Just saying, if a dude lives in a place for 2 thousand years, can we not stop considering him an immigrant?
Apple is so overrated it's comical. Owned iPhones for years. Gave up after bad experiences with last 3 phones.
iPhone 12: appalling battery, Aople refused to help, insisting it's "normal
iPhone 13 Pro Max: Swollen battery which damaged the display
iPhone 14 Pro: Terrible battery life and full of glitches.
I gave up on Apple and switched to a Realme gt2 18 months ago and never looked back:
450euro, impressive camera, 256gb storage, fantastic battery. It came with a 85W charger which charges to 100 in around 35mins.. plus a screen protector already fitted.
All that it's missing is the Apple prestige 😅
Hopefully people will wake up and buy other brands that are almost as good, or even better in some ways for a fraction of the cost
@@squareapples5118skill issue
The reason Apple is 'on board with it' is the same reason you'll find BP and Shell on environmental action and awareness committees. So they can steer it, slow it down, and influence it. Don't for a second think it's for your benefit.
Corporations love strict laws. They have the money to work around them, particularly if they write the laws and exempt themselves from it as much as possible. This is a long term competition stifling plan, nothing more.
@@doktork3406 said it best. Dont think it's just "slowing down" good environmental regulations. It is all controlled and flawed from the start. Rotten to the core, and only advantageous to them
I read a comment that basically implied the devices that are under the right to repair bill are NOT waterproof, and since most Apple devices fall under the category of "waterproof by definition", they're pretty much exempt from it. That didn't stop them from being able to refuse service because your USB-C port got slightly moist, regardless of humidity or dunking in water, if the sensor got triggered, Apple just says "f*ck you" and your stuck.
I've gone from recommending and using Apple to detesting the company because of these practices. The extremes they go to seem almost like satire, so desperate are they to hurt their customers who still remain loyal. You're doing important work by exposing their tactics. I greatly admire your intelligence and ethics.
Just wondering, are you still using them tho
I was bought an iPhone for work with the stipulation that if I break it I bought it. And despite being _forced_ to use it, I am supposed to pay for it if I leave. I was reminded of it being company property on Friday so I think ima resign and hand it back. I’m under no contractual obligation to pay for it, more I am a man of my word.
Apologies for the prologue, I have an iPhone 13 Promax with a glass screen protector, and one of those transparent phone cases that cost like $95.. where I live, it’s all “shale” floors or carpet over “shale” - the amount of times this iPhone has fallen off the bed on to the floor is an alarming number and I have only just managed to slightly crack the glass screen protector.
My iPad is like ten years old and I have thrown this across the room (I have adhd, don’t ask) without anything happening, I shattered the screen throwing it a second time because my ex wouldn’t accept that no one wanted to supply her any meth, the screen was replaced and only needed replacing last year when my phone fell on the screen. The iPad is now so old, TH-cam no longer supports that version…
I’m not going to sit here and say that Apple are the good guys. These Live Photos have essentially ruined my ability to sort my photos. It’s been like a year and a half and after about 2 months of using this phone I was struggling to get everything off of it. Now I have ~30,000 images; up to and exceeding 5 copies of the same photo, and then the photos that corrupted or stopped partway through copying because the iPhone stopped responding correctly alway register as having been copied yet I have Image 001 (2) - Copy 5 or something ridiculous like that indicating that some files have been copied upward of 7 times not including the 3-4 separate folders and attempts at managing these photos.
I don’t know why I went down the tangent of file management, but like idk, these things really are indestructible, but it’s not worth it. The photos might be ok, but it’s just _upscaling_ with the _three cameras_ idk. I had a dream I had my Nokia 6300 last night. It was so peaceful..
*TL;DR* maybe buy an iPhone _to look cool_ and “just” install some other OS or jailbreak it (if that’s possible). I can use Apple wallet for things, a little easier than on the android, but there are places that don’t accept it and require the physical card…
It’s why Nokia 6300 had a fake iPhone skin. Apple things look shiny and neat, but are anything but or _not worth_ the effort, time or money.
Just my life experience. My iPod classic needed to be ‘reformatted’ for the first time in I dare say 12 years in June. Too bad they don’t actually make those anymore, but I guess that means I can say I don’t like Apple products now 😂
....15 years?? ....yet over that same period of time, Apple has become the GOLD STANDARD in Laptops. Maybe that speaks to the quality, fit and finish and the constant repairs required by their Windows competitors....????
@@JC-tg5xx The 2012 non Retina Macbook Pro sits on my desk as an email backup. So slow with Catalina but it doesn't matter. I'm going from Windows 7 to Linux.
First of all who said that Apple does not make great quality products. The issue here is them limiting and controlling their repair. If I were someone to pay that kuch for a product I would want full control over how I use it or repair it. Also let's not pretend that apple laptops haven't had tons of engineering issues and failures. Just ask louis rossman about that.
Having an online server to approve software updates is mind boggling.
Watching this after recently replacing my Dell laptop battery by myself without needing tools hits different. 😂
i have two old inspiron 15's , just dropped brand new hard drives in them (plus added a second terabyte in the cd-rw bay as well in each. dropped new ram in both, and most importanty, got them running lubuntu.
both shitting all over my wifes brand new windows laptop lol
I'm still using a 10 year old Dell laptop and I have had no issues with it. I recently did a complete refurbish on it, so it should last me another 7 years until the motherboard finally dies.
The lengths that Apple go through to prevent customers repairing their devices is astonishing. So much for their environmental credentials
sometimes apple users should ask themselves.. Do they really own the unit or does the unit own them?
Yet millions of people still flock to apple produce because they have to preserve their image
Great review! Apple's new 'Mother Nature' commercial and gas lighting about the company's 'green' initiative is hypocritical to the max. Everything they say they're doing is wildly insufficient when you take into account the millions of Apple devices filling landfills that they refuse to unlock.
Apple is pairing components to each board because of the mass volume of devices that get stolen in the United States and sent to China in order to resell the parts. Apple is being pro consumer because stolen parts won't work/operate the same even if they are OEM. "Right to Repair" should focus on getting OEM replacement parts from the original manufacturer. Example - if a chip manufacturer or cable manufacturer makes the component, allow for it to be sold as replacement parts. This would render the stolen parts useless and give the availability for parts to fix the devices that are broken.
You make a very valid point that I won't argue. I don't know exact numbers but I imagine it's pretty high, unfortunately. But I don't like that they use the 'security' philosophy as a blanket excuse to do that, because I think that Apple gouges the crap out of people for their parts and repair services. And this isn't even taking into account planned obsolescence. Security is nice, but Apple uses it as a smokescreen to inflate their bottom line. I just really dislike companies talking about 'how green they are going to be' when their practices are so far removed from their promises. I guess time will tell. I still find their 'Mother Nature' commercial cringe AF though. :) @@grkxkosta3396
@@grkxkosta3396 In no way is it pro-consumer. If people are going to steal devices, it's going to happen whether or not the parts are serial-paired. Besides, consumers should be able to take the risk on the parts they choose to repair with, since it's ultimately their device that they paid for.
@@grkxkosta3396 Rubbish. You've been drinking to much apple coolaid. Apple is the one making sure component manufactures don't supply the repair market with parts.
@@grkxkosta3396 That's a ridiculous excuse, and also a gross overstep of the manufacturer- the manufacturer should focus on making a good product and not interfere with how customers treat them. Phones getting stolen is the government and law enforcements problem and Apple should not attempt to address that by f*cking over regular consumers.
I also refuse to believe that this is such a hUgE pRoBleM with Apple products but apparently Samsung, Google, OnePlus, etc., don't have this issue? Really makes me doubt that Apple's excuse has much ground in reality and not simply a way to try to justify anti-consumer behavior.
It's amazing that people still buy products like this!
With all of this history of anti repair practices; can anyone with a straight face say they trust Apple when they lie that they're going to be pro repair?
As an independent Apple tech myself, the shit they pull is infuriating because not only does it make my job harder than it needs to be (thus costing more for the customer), but also leads to a lot more e-waste than there needs to be. Their talks of "carbon-neutrality" don’t mean shit if it’s going into producing a lot more just because 50% of something needs to be replaced when only 10% of something is broken/faulty.
carbon neutrality is the only end result that you care about, because how much greenhouse gases you emit to the environment, not how many things you produce, is the important thing for the environment. it means that there is no carbon footprint and no negative effect on global warming regardless of how many devices they produce. and with them also using recycled materials as much as possible, they don't drain natural resources significantly as well.
What about the gasses and contaminants the things you produce generate? Specially when you make an effort for them to do so, how many batteries are in landfills along plastic keyboards in perfect shape. It's funny how every time I see e-waste, normal laptops are always barebones sometimes just the outer shell from harvesters but every apple product just lies there untouched rotting because its not even worth the effort to rescue parts, tons of storage, screens, ports gone to seep through the earth and contaminate water supplies for absolutely no reason
What you don't realize is that your the Carbon that they want to Neutralise....
@@x_.-.---.-._.__..-..-._._.-_._you know they don't work for apple because they repair stuff
@@haomingli6175 Carbon offset schemes are often pretty sketchy. Take the classic: tree planting. How many of the trees planted actually survive? How much carbon is released back when they are injured or die? Where are we planting these trees-are we destroying natural habitat that was already effectively sequestering carbon, in order to implement a moneymaking scheme? Just think of how, before carbon offsets became a thing, there was all this wonderful natural land sequestering carbon, which companies couldn't say offset their environmental costs. And nowadays there is an incentive to fuck with that land and transform it, so that we can try to measure and inflate the amount of CO2 sequestered, and sell it back to companies so they can say they actually don't damage the environment at all. In reality, they do the exact same damage as before and some of these offsets they buy ALSO cause damage to the environment, and through funky accounting they say everything's good.
And no, carbon neutrality is not the only important end result. Greenhouse gases are definitely a major problem today environmentally but it is not the only one. Invasive species, habitat loss/declining populations of natural wild organisms, air quality, forest management/managing wildfires, there are so many other issues. Not to say those are all directly related to Apple, but it is very shortsighted to only look at the theory of carbon neutrality.
The soldered on RAM and, particularly, SSD was the breaking point to me. Couple this with the obnoxious pricing to get these components up to acceptable when you purchase the device (24GB RAM for $400, 1 TB SSD for $400, both in the range of five times fair market value for current gen SO-DIMMs or 2230 NVME). To be honest, I didn't know about the other strange, controlling issues. Anyway, I used Apple since the IIc and they just drove me away. I realize there are pitfalls on the PC and Android sides of it, but at least there are choices to make.
Being part of a "high-end" pretentious cult just costs more.
At least they haven't demanded the group sex. Yet. Keep reading the fine print on those License Agreements before you agree!
@@jovetj yeah, overpriced and under-performing.
I've never considered buying an Apple product. They have always looked like overpriced toys for people who aren't interested in technology.
@@jamisojo I think there was a place for it, but they definitely went backwards in their handling of the Mac line, while the PC side, got better. (My computer history dates back to the Apple IIc.) The overt sabotaging of both upgradeability and repair-ability just frustrated me out. I tended to use the more featured Macs through their history, making sure I had RAM and Storage upgrade paths, if not more. However, if they are not willing to make a machine that fits my criteria, I am not willing to pay for it.
@@jovetj South Park Season 15 episode 1.
@@jamisojoiphone 5s was really good for it's times.
And macbooks at that time was kinda good too. Especially with freeBSD or linux )))
But then I tried thinkpads and fell in love with that trackpoint and ruggedness. But, tbh, lenovo did some questionable anti-repair stuff too. Just at much smaller scale
Soldered ssd are just crazy to me, these storage components are probably the most common and interchangeable computer parts out there, even I switched out several which only takes me a couple of minutes and bucks, and I'm not very tech savvy.
I don't even buy external storage anymore and just buy an enclosure since it would be cheaper and I can still use all my old stuff
Being able to pry into a device makes it operational for a far longer time then the companies have intended but the yearly arrivals says otherwise
If Apple is backing a right to repair bill it means the bill will not actually be providing users the right to repair their devices. They haven't had a change of heart I would not even consider that they have suddenly changed their ways until I actually see it.
there is a written exception for phones right in the bill, its insane.
It's all marketing
*A few more things I didn't mention in the video:*
Lack of a battery or display replacement programme for Apple Watch, iPad or iPod. Broken devices are replaced.
Apple Watch disabling Apple pay after a screen replacement.
Also been told there are paired chips for the Apple Pencil on iPad Pro 3rd Gen displays.
I noticed that you didn't say what you mentioned in this comment. Hugh, thank you for noticing what was accidentally forgotten. You make awesome content. Also, congrats on 910K Subscribers!!!
Why would anybody buy that extremely overpriced junk???
On Android phones from the cheapest to most expensive, every single component is replaceable...
But there will always be idiots I guess..
@@REDLINERUNNERthey are ignorant. It's that simple.
@@DouglasLippi And Apple loves them!!
Don't forget about their shenanigans with chargers and charging cables. The EU forcing them to use USC-C, and how Apple tried to make it so only their genuine cables would charge and transfer data at full speed.
Such a shitty company.
And now Samsung are emulating many of their shitty habits. It's enough to make people want to move to dumb phone's and non Apple/Android/Windows Operating Systems.
Here's a little tip for you. A flat blade screwdriver will work on every fastener if you have the right size. Torx, security Torx (with modification), triangle, square, hex, Phillips, and yes even apple's proprietary screw.
Not with shite pot metal screws they use with the iphone,, those could Crumble from being sneezed on
Unrelated, but at 5:36 I got a notification for a software update the exact moment after you said "software update"... spooky
As someone who never used an Apple product with no possibility of doing so in the future, the only problem with Apple's Anti-Consumer policies is other companies follow suit and implement the same despicable tactics in their devices as well.
theyre th e california of tech
There's also a problem with SSDs having UEFI software on them, so if SSD on your laptop dies, you can't use it with external drive. Louis Rossmann covered this on his channel.
Apple's SSDs or every SSD?
@@astroidexadam5976 I meant that Apple laptops store BIOS s/w on them, so the former.
Link? I can format an SSD anytime.
@@zoltanberkes8559 th-cam.com/video/RYG4VMqatEY/w-d-xo.html You don't format an entire SSD, only logical partition that is allowed to be formatted.
Interesting, where can I read more about this?
This is in fields outside of IT technology too; Omega is a Chinese company that makes drink machines; I was the first technician to physically open a new one; FROM THE FACTORY every screw was drilled out round. All the metal shavings LEFT INSIDE were also causing issues in the evap coil they left inside. But that’s not all, they then riveted and welded a plate to cover every single area a human hand might be able to fit inside. It’s literally anti engineering made for profit what’s worse is it’s China so now your company is stuck with this dog sh*t because your CFO already got his kickbacks
The vicious cycle of Apple:
1. Sell product
2. Purposefully break product
3. Sell solution for a 75% markup
I think the right to repair is not the only thing that is needed. We also need a right to software that doesn't become unusable after a few years. Some of my friends had to buy new phones because Whatsapp needed a new update, but the update was only available for a newer operating system
A thing that can't happen on Android phones even if they are running old versions.
Android is modular and is updated separately from the main version.
This is how all android devices with Android 6 and up got Nearby Share as soon as it was released on Android 10 a month before android 11 was available.
Even WA supports android 5+ (2014) while only supporting iOS 12 and up (2018).
even when your device doesn't have android 5, a custom rom is still a possibility.
Or a new PC for Windows 11 ffs.
Any PC that can run Windows 7 is perfectly capable of Windows 11 - albeit without the encryption.
@@HAWXLEADERI know this video is about shitting on apple for the scummy shit they do, but software support and updates, whether it’s updates for older devices that can or can’t run the latest OS, is an area they probably do a better job then most of their competitors, iPhones from 2018 run their newest OS and iPhones from 2013 have continued to receive security updates on older OS similar to security updates for newer phones, of course custom ROMs for android extends the life of android phones but that’s not the same thing as an official update, I don’t know a single person with an android phone using a custom rom and I’m pretty sure they wouldn’t know what I’m talking about if I asked them,my point is the likely hood of an app not working on your device because it’s not capable of receiving an update is far more likely on android and for the average person it’s even more likely because they aren’t flashing a custom rom to their device, apples still an awful company, as are every company, but give companies credit where it’s due
@@PatrickThomasBrady They do, but unfortunately as an iOS release becomes 1-2 years out of date it becomes a slippery slope where no new apps are compatible because of how tightly apple controls their compiler. That's what should become illegal. Android 4.4 (2013) can still run 80% of apps on the play store since they work like universal binaries
@@HAWXLEADER developer can block specific Android version or device screen dimension, it causes the same effect as what OP told.
Imagine how far tech would be now if it weren't for planned obsolescence and anti-repair design.
Yeah, laptops would still be an inch and a half thick and fail all the time
@@lordlucan529 Even if that were the case, beats 50 millions tons of e-waste per year!
@@lordlucan529What's wrong with them being thick? Thickness improves cooling and ease of maintenance. Why will they fail? I have a laptop from 2007 that still works. Your point of view is wrong.
@@lordlucan529 Framework has the most repairable and upgradeable laptop design on the market at the moment, providing its users the ability to upgrade storage, RAM, wifi, displays, swap keyboards, screen bezels, ports, and even mainboards and battery. Their 13 inch model is around the same size and thickness as a macbook air providing similar performance with 12 hours of video playback on battery. But you wouldn't know a whole lot about laptops as you only read the headers of youtube videos and corporate marketing.
@@lordlucan529 Are you joking, I used my first Acer aspire laptop (from about 2010), for about 6 years as my only PC, and it still works now. Since then I have gone through 4 more laptops, including one later, and much worse acer aspire, a MSI raider, a cheap dell laptop, and a Lenovo thinkpad. Non replaceable batteries are especially something that should never have become the norm. Not too long ago every smartphone and every laptop didn't even need to be opened to replace those, I guess that made them last too long?
I'd choose thicker, more reliable laptops over thin unreliable ones. At my university school they even had an old early 90's IBM laptop with trackball and diskette drive that still worked. They still used it for data logging on a balancing machine.
none of them lasted more then 3 years. Since then I have gone back to a desktop.
The real opponent of progress.
Two things you missed:
1: Apple is the only major laptop manufacturer to make replacing the display panel impossible, instead the entire display assembly must be replaced.
2: While not specifically *repair*, along the same lines was when Apple disabled all charging safety features in 2013 in test markets in China. If the iPhone 4 didn't detect an official Apple charger, it would simply ignore all safety protocols. Dozens of iPhone 4 in China caught fire and exploded. This was reverted in 2013 after Ma Ailun was killed by her phone exploding. After a lawsuit that was settled out of court, Apple pushed an update to all affected phones that reinstated all safety features, refunded all iPhone 4s sold to affected parties, and gave everyone affected a brand new charger. In addition to the unknown amount settled, it is estimated that this stunt cost Apple $75m-$100m.
Everybody out here being shocked Apple supported the CA Right to Repair bill but I'm just like "It's obvious they helped write it"
"If you can't prevent it, then lead it."
They have no choice but to lie to the public because if they didn't then people would boycott them just like budweiser
@@zoltanberkes8559 More accurately "If you can't prevent it, bribe the government to let the companies they're supposed to be regulating write the regulations"
Apple just helped with it because
It wont fucking afect them because it only afects products thath are not waterproof
But iphones are waterproof so the law does nothing against it
Yep and they wrote in a loophole that effectively makes the law not apply to them.
Keep putting the pressure on these companies to change Hugh!
mainly apple
@@RonfrmdawicAnd now Dell. That f**king XPS 13...
Apple has been getting away with it and that's what's dangerous. People still buy their products, which means other companies have been trying to follow in their footsteps.
@@Ronfrmdawic Samsung "Am I nothing to you?"
@@cameronbosch1213 To me the biggest issue of Apple isn't just that they do it in a vacuum, but rather that they also inspire other manufacturers to copy them and this is just one example. I use the XPS 15 right now and it's an amazing laptop that's thin and light but still with twin SSD and RAM slots, but I'm afraid that they'll eventually move everything to the XPS 13 plus design with everything soldered on. If anyone does what Apple does, just like I won't for Apple I will no longer buy that product.
Repair issues were in full swing by 2000.
2 stories: In the early 90's, a professor of mine was upset that they kept buying new computers and smashing the older one's.
In 2000, a computer repair guy was going out of business because he wasn't allowed to fix anymore.
Well executed video summary with relevant visuals and appropriate narration style so informative
This video completely demolishes apple's _commitment to protect the environment_
Imagine if they put this much effort into making their technology actually better
Haha. I used to work for a company that sold Apple products into the graphics/print industry. Months before a new product launch, Apple would send us about a tonne of promotional leaflets stating the intended (ambitious) specification. Time would go by and another bunch of leaflets would arrive for the same product but with the spec revised downward. This might usually happen 3 times, each time with a lower spec.
So one day I asked one of our tech guys (an acknowledged expert in the field) why Apple kept doing that. His answer was simply "because they can't make it work". So much for their claimed "superior technology" !
Louis Rossmann has gone over a lot of this in much more detail over the years. He’s also created his own lobbying group for advocating right to repair.
Did he not mention Louis Rossman at all in the video?
I'll wait for your reply before bothering the watch the rest of it.
I don't want to support this channel if he's doesn't at least give a shoutout to Louis for his many years of dedicated coverage of Apple's antics.
I literally got an Apple ad before watching this. I am not joking...
I really think the only reason Apple is in "favor" of right to repair is to keep the pressure off so they can do other annoying things on the down low
can't wait till they try and violate some of EU's newer laws, hope they loose tens of billions in fines. It's either some draconian fines or some Kaczynski wannabe sending them surprise packages which is gonna make them change their act, nothing else is gonna make them bat an eye anymore.
It's hard to believe otherwise.
You know this is the truth.
They’ve bought off all the politicians as it is.
Oh absolutely. Apple's version of "right to repair" is more, "right for us to control those repairs" and Apple won't accept anything less
@@SekhCadell Apple isn't a country and the EU cannot stop individual member nations from stopping companies from doing business within them. It's more that if Apple doesn't comply with EU regulations they can face fines. That's how it worked with USB-C. If Apple didn't comply with the regulations then the EU would have continued to fine Apple until they did. Not stop Apple from selling products.
I used to joke about Apple pairing the back glass to the iPhone. Now, it has actually happened.
Guess why I hate Apple as a company.
@@sakurojason Not only them but many major technology companies today.
@@TheMrLeastfor example? I can replace almost anything on my Galaxy S22 Ultra. Display, Fingerprint sensor, cameras and even the Backglass without the phone complaining about anything.
@@Bronyboiiiii bro I am not only saying smasnug but every major technology company
@@Bronyboiiiii dell xps soldiered on ram and riveted keyboard
As a multi-billion dollar company we are “committed” to making sure the customer can do what they want with “their” product.
Alot of it due to Louis Rossman. Thanks Louis.
to me it's really negligent that all review youtubers never talk about this issues like they don't exist, and then react to that environmental bs with mother nature like they're brainwashed or something
To be honest, your average youtuber isn't a technician, so they wouldn't know about this anti-repair tactics, unless they got out of their way to replace the components in a repair shop.
@@proudbrogressive315Not to mention that the bigger ones get review devices sent to them by manufacturers, and "badmouthing" Apple by bringing stuff like this up risks them getting cut off from future review devices.
its because low key they are 100% brainwashed. the iphone is objectively by every conceivable metric the worst phone available on the market. and yet it controls 70% of the global phone market. how can that be explained by anything other than brainwashing?
Most TH-camrs are shills whose motto is "Don't ask questions, just consoom product and get excited for the next product"
Nobody should EVER use products that fight you. Regardless of if it's fighting you against repairs, fighting you against keeping your privacy, or whatever else.
i heccn love deep dives/retrospectives like this
I have a 2020 macbook air with an m1 chip. I recently upgraded it to the new software, Sonoma, and it massively impacted performance. It was jarring seeing the time to open any app, webpages were slow to open and even the basic animations were glitchy. 3 years seems about the time when they would like their customers to buy a new product. Luckily I was able to revert back to the previous MacOS, Ventura, although, the process wasn't simple. Unsurprisingly, performance is back, animations smooth with apps and webpages opening quickly and running smoothly.
Apple never does anything out of the goodness of their hearts and for the wellbeing of their userbase. They only do it after being forced to through media coverage, class action lawsuits or legislation. Why do you think it's taken this long for the iPhone to get a USB C port?
Exactly, big companies like Apple only care about their bottom line.
And because the EU orders companies to comply with thier tough right to repair laws and standardization laws Apple has to comply or loose out on the European market.
And in all other places on the world Aplle acts like it's a good guy by providing the same things they have to do in the EU. If Apple wasn't ordered to do these things they wouldn't have done it.
why peaople keep buying there shit then? its unfornatly not 100% apples fault, we the peaople need to stop buying there shit but so meany its a "Status symbol" someone even sied apple could sell litteral poop if they stamped the apple logo on it. Ipoop only 100$ for premeium ipoop made from cavair its 1000$
even then there is a written exception for phones in the bill. whole thing is just for positive PR
Thank for highlighting the evil practices Apple has been doing for so long. The greed is apparent and the thief mentality - trying to get away with something unless caught and pushed against.
If apple made a car, the only way for anyone to change the oil would be to take it into an approved mechanic and have the whole engine replaced, then have that engine paired to the car.
I love the apple ad on this
Apple has been anti repair forever. I recall the first Macintosh where you couldn't get service manuals unless you were state employed or had a service contract with apple.... This was the start 90's.
Hell, even having to use 400/800k floppies, specific file systems and internal SCSI hardware can be considered an early form of this. I think so anyway, especially considering that just about every filetype could work on old Macs. It was arbitrary for the sake of it.
This video really sheds light on the anti-repair practices by Apple over the last 15 years. It's frustrating to see how they've made it increasingly difficult for users and third-party repair shops to fix their products. Great job to Hugh for summarizing these issues in one video!
Why can't you stop buying Apple Hardware? you stupid Apple Brainwashed Fool.
you sound like chat GPT lol
I also believe this to be an AI generated comment.
Change your name to JustABotWhoComments
@@faustinpippin9208Many people speaking english learnt it from books and studies, they do speak a very formal version of it ;-)
I laughed when you said about the triwing screws, apple turned into Nintendo lol
Ever since I got my iphone 4 and ipad mini a decade ago, I have not purchased a single apple product. I loathe the idea of supporting a company that intentionally harms the lifespan of their product.
That is why I have refused to buy any Apple product. Luckily other producers are not that crazy. Thank you for your hard work of exposing these despicable practices of Apple.
If only 70+ % of the US sheep consoomers would stop buying as well.
apple counterbalances all of this by having the most eco-friendly production process and the greatest longevity of its devices, especially iphones, which I think outlast the vast majority of android phones.
@@haomingli6175 they better have an eco friendly production process when you have to buy a new one when you crack the screen.
@@haomingli6175 "I think" what a great argument. By "outlast" you mean until Apple eventually remotely decreases the speed of your old phone to get you to buy the new ones?
@@haomingli6175 "longevity of it's devices" there are thousands of M1/M2 laptops being sold with dead ssd. What The f$ck have you been smoking?? Soldering parts that are most likely to fail is not "longevity", it's not "counterbalance", it's not "eco-friendly" - it's a malicious move to Force you to buy a new device even when everything else is working 🤦♂️
Thanks for featuring my article on Hackaday :)
I have used a range of Apple devices over the years (iPod, iPhone 4S, MacBook Pro 2012, early 2015) mostly as part of being an iOS application developer, and it's been amazing to see Apple not just removing more and more I/O ports, but also dumb it down. What irked me a lot as a professional developer is in MacOS itself, where Apple decided to go 'rootless', meaning that parts of the operating system are essentially inaccessible to you. Running applications like debugging tools requires you to either sign the binary yourself, or run it as root (sudo), both of which are a pain. All because MacOS doesn't trust the user, it would seem.
Definitely a philosophy that carries through in both Apple's hardware and software.
Apple has made it clear since the beginning of the company that they do not care for professional users. They want users who are computer illiterate. They are good for training someone how to use a computer but their vision is that their devices and computers will always be limited access no matter what.
Professional users will use PC.
So you even helped Apple to build ur stuff on their garbage 😢
Even on the Apple ][ , the evil Steve Jobs did not want to provide expansion slots. Wozniak insisted on it or threatened to quit. Apple has been evil for a very long time. Apple ][+ was my last Apple product.
" MacOS doesn't trust the user "
Hi Maya, Apple has no user, they have customers, or I would even say followers and cash cows...
This is now the preeminent philosophy of the entire technology industry:
Do not respect the end user.
Do not trust the end user.
Do not pay any mind to what the end user tells you he wants.
You, the manufacturer, know best.
You, the manufacturer, know what he customer needs.
You, the manufacturer, know how to bilk the customer for all he's worth.
There's a reason why in EU we have a term for this : *Planned Applescence*
Ribbon cables hard mounted to large components instead of being a simple connector.
Means that a damaged ribbon cable (which for moving parts is a "wear item"), means replacing the entire larger component they connect to.
Nice summary. When Apple began using "funny screws" to hold the battery in we knew it would only get worse...
Ah yes, because buying a new iphone every time you crack the screen is so environmentally friendly.
And yet, people buy them.
Consumers are to blame, more than Apple and their garbage products.
@@proudbrogressive315No, it's still mostly Apple... People should be able to buy a phone and have it be repairable.
Gois apple can do whatever they want, it's up to the consumer to decide what they are buying and to do research before making a 1,200 dollar purchase.
people are low key brainwashed or something. its insane that the worst available phone on the market, controls 70% of that market. its either brainwashing or testament that the power of ads is equivalent to mass brainwashing.
@@annonomuzhooman no, they cant do whatever they want. If the EU imposes some new norms, apple will have to adhere. Same thing happened with USB-C charging ports on iphones.
Very lovely company, would definately buy their products.
I’m surprised this vid isn’t 10 hours long.
This goes back a lot farther. Do you forget the warning label on the original 1984 Macintosh? “Do not remove cover. No serviceable parts inside”. They always discouraged you from upgrading or replacing components.
I don't understand why anyone would continue buying products from a company that has consistently and persistently mistreated them for literal decades. It's just baffling.
Hmmm? Steve Jobs "Legacy"
Stockholm syndrome, maybe?
atheist liberals worshipping a logo
Easy, most Apple customers use their products for like 1-2 years and move onto the next model when it's released. The only people affected by this are second-hand users and people who want to use their stuff for 5+ years, Apple considers them low priority. They want paying customers, not customers who use a single product forever without issues. That's not profitable. All manufacturers do this, some simply stop producing replacement parts after 2-3 years, end software support, make new software incompatible with older hardware or lock the bootloader.
The point stands: people who frequently replace their Apple products are highly unlikely to encounter hardware issues so they'll remain loyal customers. That's also the reason why many people buy new cars and sell them after 3-4 years when it's still fine, problems usually start happening after the 5 year mark.
Certified Apple repair technician.
First off, alot of their repair facilities? Hidden as a different kind of facility in badge-locked warehouses. Weird AF, very shady. There was probably something illegal going on in the backdoors, I'll be real with you. The security regarding the repair facilities goes well beyond any reasonable measures youd expect of a commercial facility.
Second, a whole lot of their laptops, if you'd like to fix an issue with the keyboard? Go ahead and tear down the *entire* laptop. The whole entire thing. That includes jamming a sharp object up under the very soft battery so you can remove their flimsy, snappable tape that can easily rip open the battery if you try to take it off with the tape torn even slightly. We had multiple chemical fires because of this, including an eye injury.
They also just suck in general. Consistently lower performance to any competitor for a massively inflated price and severely tanked freedom of use.
Do not purchase Apple. Ever. The company needs to wake up and face the music or end up in a dustbin.
Apple belongs in a museum. They are pieces that should be put on display rather than sold.
T2 Security Chip a.k.a. Apple Hostage-taker Chip. 😂
I used to praise that company back in 2005 when I saw they made it easier for IT guys like me to service their machines like bootable disks usable on any Mac (no blue screen of death! 😮). Coming from a windows background that was a huge plus for me and the Unix based OS was the cherry on the cake. These days are far gone. I am since repairing their products for a living but would not buy their crap and tell as many people as possible to not buy their crap. And yes I am aware that my days as a Mac repair tech are numbered…
you're doing god's work, thank you for your services 💪💪
same job on the phone side, and IOS has always been a nightmare. its insane how the worst phones available control 70% of the global market...
Apple in 2005: "Mac sends other UNIX boxes to /dev/null"
Apple in 2023: "lOOk at thEse 100 neW EmoJiS AvAILABle On ThE NEW reLeaSe Of macOS"
I could make a video just like that's about automobiles. BMW needs specialized tools for almost everything, even spark plugs. Also, some engine bolts are aluminum and can only be used one time. There a headache to work on.
I mean I didn't like them before but now I have a thing that tells me exactly why their stuff's garbage when it starts to break down.
Apple will not stop until they are either forced to legally, or it starts to hurt their bottom line.
No way in the universe I can purchase something that I cannot fix.
Soldered and SSD’s?
Soldered in ram?
Paired everything?
Nope.
A great big nope from me.
LOL! ok
@@billymania11 ?
Great video Hugh!
It's so repulsive to see Apple do this. And I'm not putting my hopes up about them supporting the right to repair bill. I guarantee they have something to prevent a full and proper repair somewhere.
they will just make it as expensive as sending it back to apple, or at least as expensive as apple care.
@@haomingli6175 exactly!
the bill exempts phones
I was told after trying to fix an old IPad that the battery was linked to the display, so if you disconnected the display before disconnecting the battery, it would fry. That was by design, and basically meant many IPads would brick if the display got disconnected after falling because that would fry the bettery, requiring a complete replacement which would very likely not hold on.
As someone whose laptop's SSD failed recently, I was astonished to hear that macbooks were sautering thier SSDs on. I was able to replace my SSD for ~$50 and do all the work myself in a couple minutes... Apple does NOT care about the customer
That's essentially a war on repairability, how can anyone buy something from this evil company?
How's Apple still not boycotted for this shit makes my brain melt...
atheist liberals reject god and embrace worship of corporate logos
Frankly, this is infuriating. I haven't bought any Apple products in years, and that's the reason why.
The greed of these corporations is driving the Earth to the ground.
Well its certainly true either one or another form, an apple a day keeps 'repairs' away, an apple a day keeps 'savings' away, an apple a day keeps 'safe environment' away.
I also have a problem with a company that still uses suicide nets at it's factories. Apple has never once done anything truly consumer oriented enough to even remotely tempt me towards their products. Shame that other people just can't accept it and stop buying products from companies that actively hate them.
Amazing the number of people that have to have every iDevice that have never heard of Foxconn Suicides.
worst thing in my opinion is the lack of upgradeability on mac studios and macbook pros. you can literally remove the ssd’s but are not able to upgrade them because of software. wtf
This is why pc's and some third party laptops are better
2:30 ahh i remember saving my SHSH blobs with Cydia before upgrades to allow to downgrade later down the road. good times.
In 16inch MacBook Pro m1 literally has a kill switch that can be triggered by softwares, killing your hard drive as well. A big piece of aluminium that’s all it becomes after that.
I doubt you'll see this but you should do a short video on an old G3 era Mac. To show the less old people of today just how much apples ethos has changed in 20 years.
My G3 PowerBooks have user replacable CPUs and is very easy to open. And G3 PowerMacs? The whole motherboard folded out ofnthe case for easy of service. It's really depressing to see Apple fall so far from those days.
Heck, even the first few generations of iPods, were relatively repair friendly. Especially considering their size.
That's because for all his flaws, Steve Jobs cared about the customers experience of their product above ALL else. Now he's gone and a bunch of vulture investors seek returns hand over fist at the cost of the rest of humanity
He already did 2 years ago restoring a PowerBook G3 Pismo
pretty sure they were made by sony mate
In engineering school, you are taught to design products that can be preventatively maintained. Its interesting what happens when you inverse those principles
I always just stuff a tiny flat tip into my pentalobe screws. Works like a charm.
They treat their customers as enemies
Repairing a device shouldnt be hard. It should be as easy as the Framework laptop
Although it will definitely never be implemented for obvious reasons, it would be funny if the EU (or California or another state) forbid the use of software locks for replacement parts. If a bug that prevents the replacement of a part is reported, the manufacturer has to fix it via software update in two months or something, or provide reasoning on why it wasn't done along with the source code of the drivers/code that is responsible of handling the part as proof to the authorities. That would be a good incentive :)
I just got an apple ad saying that there is accessibility. Ironic.
That reminds me to have another got my iPod. The battery went dead and I ordered a replacement kit from eBay, but even if the casing is neither screwed nor glued, I simply cannot open it up unless I go for a blowtorch and an angle grinder ….