Typical VW group, not issuing a recall on their faulty parts.. such a scummy thing to do, turns customers right off it! Where is the trust from that point? BMW are the worst for it ¬.¬
VINwiki: Tell us a car story... Ed's 25th car story: I knew Lamborghini had a reliability issue before they did. Me: I got buy-one-get-one-free wiper blades.
Every Ed Bolian video I see makes me a bigger fan of the guy. Intelligent, articulate and definitely the guy you'd want in your corner. Love the stories, guys 👌🏼
In 1992 I was a tech at the Ferrari dealer in Seattle. There were problems with the Ferrari 348TS's leaking in the rain, or in a car wash. Of course, rain is not a problem in Seattle, right? I was the lone tech sent to the training center in L.A. to learn how to fix this problem, which ended up actually being an upgrade on the entire car, because of all the other flaws in the 348 model. After the recall went out, these cars just piled into the dealership all at once, and my boss refused to pay overtime, so I went from working on project cars to an all-out 8-5 thrash. I had the cars of the 3 of the richest guys in the world lined up all overdue for this recall,(17 flat rate hours) with 'their people' calling at all hours of the day asking to pickup the cars. No pressure. Eventually I did 18 of these recalls. I am so glad that is behind me!
That's typical for a boss that doesn't "grasp the concept" of what product he's representing, and WHO is buying it. Applies to a lot of businesses. I had a "boutique" moving company and a LOCK on some high end repeat clients (who all knew each other). You bring you best soldiers, you make sure the have the best equipment and conditions, and you pay them accordingly. A lot of bosses? Hard for them to wrap their head around.
I don't know why but all these stories of Ed and selling cars makes me want to work with him. He sounds like the type of guy who'd make any situations extremely entertaining!
All these stories could be made up and how would we ever know? Like Rob's stories, some of them are pretty far fetched. They are still entertaining to watch but yeah who knows how true they are. Since almost every youtube video is faked for views it is hard to trust anyone.
yeah when a 500 dollar car break after 500 miles its expected i mean its cheaper then a good phone for god sake but a 400-500k car that a no no bastard like them have massive compensation and egos to break to have his fresh new supercar breakdown in front of his friends its a huge no no
@@joeyscleaninglady2877 That's easy to say but, Ed wont because he was just the salesman looking to make his sales, the manager/gm wont because they are a dealership with a 6 digit cars that need to be sold, and Lamborghini wont because they dont want to fix every car if its not life threatening, or affecting most vehicles. It's a bad situation for everyone, especially the customer. The only people that didnt do their job properly was the engineers and bean counters budgeting the build cost.
When you're trying to work, but a Vinwiki video with Ed Bolian appears in your inbox. I wonder if Mr. Bolian has a podcast. Could listen to stories all day XD
iLupi I just figured out how to officially break the Internet: Have a long video of him and Mike Rowe swapping stories. Doesn’t matter what they’re saying.
I don't know and I'm just asking but isn't lying to the insurance company about the car being his and using his insurance to tow it some kind of fraud? I'm not being shitty and saying he committed fraud! I'm just genuinely curious.
Maybe there is a loophole because it was the dealerships car and one point and he works for them. I don't really know and was kinda thinking the same thing.
pretty sure it was, and if he hadnt done that he would have been in the exact same position the lady he was talking down to was in. pretty shitty honestly.
@@HerecomestheCalavera That depends on if he was using his personal insurance (which I doubt) or the insurance of Lamborghini Atlanta (much more likely). If it's the latter, he's not defrauding them because since the car is (at that point) going to be be going in for service, it is temporarily property of Lamborghini Atlanta.
This channel has been very interesting for many reasons. As I listen to the stories one thing is abundantly clear. Many of the super car brands are super high maintenance and super unpredictable. From simple stuff (battery staying charged ) to quick burn clutches it is clear to me that a non 1% income earner should never attempt to own a car like this even if it is a great deal on a used model. My goodness I did not realize that it was that bad. I am grateful for real world information. I was seriously looking at a Lotus Evora 400. Not anymore. Not a super car but not cheap either. Love the stories even when they make my gut tight as I imagine myself in these situations.
Not to me, customer service is above and beyond. I'd expect the dealership to replace the possibly defective part before my half million dollar car is delivered to me. Btw, after this video, I wouldn't buy a car from him
I work in shipping and logistics. For your top clients it is a 24 hour never say never job. I love the “I’m going to make sure it happens”. Get it done dude!
Funny how it's unacceptable that somebody couldn't get a tow truck to the car. Yet the dealership let this guy leave with a car they knew in all likelihood was going to fail.
I randomly discovered these stories after watching like two car videos and they're just so interesting I can't stop watching idk what it is they're just really enjoyable lol
Ed seems like the kind of guy that would have your back in a bar fight and then afterwards try to figure out how it happened and how to avoid the situation next time lol. Love your vids!
Love your videos Edd. I’m a Chevy & Cadillac Sales man, my dream is to work for Lamborghini and with your stories It makes me just want to work harder at it.
Not only will I be buying my first exotic from you, but am modeling my role as a business man off knowledge taken from these stories. Thanks man, I’m a new huge fan!
The level of professionalism on this man is high. In total honesty I admire this man. My manager and assistant manager always get mad when I go all the way for a customer.
Honesty by selling a car to people knowing it has a 75 percent chance of breaking within 300-500 miles... come on man stop acting like a fan... dude has good content but he was dead wrong in this instance
Austin's Garage and as a bonus you will never have to deal with adoring crowds mobbing you wherever you are. In fact no one will even know you're there; unless they happen to know the model, at which point the only reaction you will see will consist of finger pointing and laughter
Have you thought of having a VINWiki booth at DuPont Registry's next cars and coffee? It would be a great place to get the word out about VINwiki and also would be a great time to showcase some of your collection and get face to face with some of your supporters. Mr. DuPont is a great guy and I'm sure he'd be happy you came out.
Fascinating stories, having been on car sales myself here in UK with plenty of new car quality issues with British Leyland in the 1970s. Great story telling Ed.
This reminded me of the time my car's clutch started slipping, after VERY few miles. Took it to the dealership, they gave me some story about how it was an oil seal fail and fixed it free of charge. Three thousand miles later, the same thing happened. Both times, the guys there made it seem as if it was a one-off, only my car was affected. The third time it happened (and I'm getting suspicious now) I was in the office discussing this failure when a guy came in from the shop floor and, on overhearing the conversation, said "Oh we've had a lot of this model with the same fault." You could have cut the air with a knife.
Sounds Familiar. I had something similar happen when a rabbit decided to eat to eat the wiring harnesses of my brand new car. The salesman never heard of anything like this happing and seamed very puzzled. When I googled “wiring harness, cars and animals eating” I came up with so many articles and it turns out it an industry problem because the moved to soy based insulation instead of the “evil” oil based insulation. Needless to say when I asked the mechanic about it, he told me they usually get two or three in a month that need new wire harnesses. Turns out they already had a solution to fix the problem and had I know about the problem I would have had them fix it. So the moral of Ed’s story never trust a car salesmen. I guess we already knew that but it needs repeating.
The sheer confidence in “...I’m gonna make sure it happens...” I’m willing to bet that confidence is a key part to why you’re as successful as you are.
been waiting for another Ed story which was so worth it,. If the story sucked, it would still be great just the way he says it,. Also besides the lambo's break downs, Ed had such a cool job, touring Rome in a new Aventadore!
If I just bought a brand new Lamborghini I would 100% want you to be my advocate. "Try some more people and call back with a different answer." You rock Ed!
I’d ordered a new Cayenne Turbo S that couldn’t be delivered on time because not only had it failed to pass State inspection but had myriad check engine messages - everything from the air suspension to modules controlling the transmission and differentials. I sat inside of it momentarily to thank it for revealing itself so early in the relationship - then promptly cancelled the sale and bought a new GMC Denali XL; which served us faithfully; including leaving on a 3mo vacation throughout Canada and Alaska as well as every National Park we could work in; departing with only 1,700mi and returning with 21,000. We were homeschooling our daughters and teaching them geography at the time; allowing them to weigh in and help plot our path and destinations. It was an amazing experience for all of us.
This is the first time I've heard a dealer actually admit to playing dumb when questioned on a problem common to a model. It's so frustrating when they do that!
Another great Ed story. Thanks Ed for bringing us these stories and creating VINwiki in the first place. HEY! I see my Murci wheel in there. :-) Nice one! :-) Behind his chair for those who don't spot it.
Being for a Murci, I figured you'd have it up top. :-) I'll want to have it up top if/when I can tell more. We'll see the reaction we get in the comments on how mine go I guess. ;-)
Yea he should of offered 1000 over what ever the tow bill was that would go to the tow driver. Because if its christmas eve, im not working unless theres some extra in it for me. money talks louder than words.
Throckmorton: *"ED!!! YOU HAVE MADE ME THE LAUGHING STOCK OF BUSHWOOD!!! I shall not give you the Christmas Present, I bought you. I shall give it to the Colored Boy who Manicures our Lawn.* Ed: *NOOOOOOOOOOOOO!!!..........................(sobbing)*
I’ll never have the money to own the cars you discuss on your posts but these stories are great. Being a Jeep Wrangler guy that I am do you have any fun stories on jeeps. Keep these posts coming.
The roadside assistance lady doesn't understand you don't say no to a paying customer who just paid 460,000.00 for a Lamborghini so lady try again. I like Ed because understand from the customers point of view. Because Ed knows this could hurt future business if doesn't act fast with a situation.
Yassss, ed's stories are so cool and interesting Also love all the others too I get excited when I see Vinwiki when they release a video I know one day it won't be a everyday thing So I won't be very sad, still happy to just watch the videos That's why I subscribed Much love, thank you Ps. I don't expect to get a like by them
That’s it. This guy needs a 3hr daily show!! ASAP. I have yet to find a video with this guy in it that is not interesting. It might be the voice but it locks me into the video. Guaranteed videos about this guys stories have a 100% watch time.
My car story: "My Fiat Stilo broke down 2 times in a year because of coil stress". Ed Bolian, car story #20: "I knew of a fault lamborghini put in their cars before they themselves did". God damn I love this channel, but I feel like a poor consumer...
you really need your own tv show 🤷🏽♂️ in my opinion you make these stories so interesting and make us feel apart of it like it actually happened to us .
This guy turned me into a car guy. I dont know how I stumbled upon this channel few weeks ago, but I'm not planning on leaving it anytime soon. I just want you to tell me your supercar stories as I drift off to sleep
This was a crazy time. Lamborghini build quality has been exceptional for the past 10 years but this hiccup made my life hard for a little while.
Ed Bolian sounds like it kept your customer service skills up there
Typical VW group, not issuing a recall on their faulty parts.. such a scummy thing to do, turns customers right off it! Where is the trust from that point? BMW are the worst for it ¬.¬
He's got to lmao, he's dealing with rich people here
Ed, you might be the best story teller on youtube no lie. You should start a podcast asap.
stevebgb Podcast!! Now that's what we need from Ed.
VINwiki: Tell us a car story...
Ed's 25th car story: I knew Lamborghini had a reliability issue before they did.
Me: I got buy-one-get-one-free wiper blades.
Brett Bilger Ed runs vinwiki
The Prodigy I kept wondering why the hair on my screen was moving
Let us know if they ever stop being worth watching!
VINwiki keep em' coming. Please.
ed is definitely one of my favorites on this channel
I know how you feel, My collection of ultra rare Chrysler sebrings broke once.
The Mojo FloJo Chronicles
You owned more than one?
Chrysler sebring?
Rare?
Collection?
One of these is not like the other, one of these does not belong.
That made me laugh
Jajajajajajjaa
GhostlyGamerYT yeah having a collection of them is crazy
Every Ed Bolian video I see makes me a bigger fan of the guy. Intelligent, articulate and definitely the guy you'd want in your corner. Love the stories, guys 👌🏼
In 1992 I was a tech at the Ferrari dealer in Seattle. There were problems with the Ferrari 348TS's leaking in the rain, or in a car wash. Of course, rain is not a problem in Seattle, right? I was the lone tech sent to the training center in L.A. to learn how to fix this problem, which ended up actually being an upgrade on the entire car, because of all the other flaws in the 348 model. After the recall went out, these cars just piled into the dealership all at once, and my boss refused to pay overtime, so I went from working on project cars to an all-out 8-5 thrash. I had the cars of the 3 of the richest guys in the world lined up all overdue for this recall,(17 flat rate hours) with 'their people' calling at all hours of the day asking to pickup the cars. No pressure. Eventually I did 18 of these recalls. I am so glad that is behind me!
Wow. What a story.
That's typical for a boss that doesn't "grasp the concept" of what product he's representing, and WHO is buying it. Applies to a lot of businesses. I had a "boutique" moving company and a LOCK on some high end repeat clients (who all knew each other). You bring you best soldiers, you make sure the have the best equipment and conditions, and you pay them accordingly. A lot of bosses? Hard for them to wrap their head around.
I don't know why but all these stories of Ed and selling cars makes me want to work with him. He sounds like the type of guy who'd make any situations extremely entertaining!
Yes, he's very personable and very well spoken.
I dunno I think by the time you’d finished figuring out what you had to do he’d have done it anyway and be three jobs further on.
All these stories could be made up and how would we ever know? Like Rob's stories, some of them are pretty far fetched. They are still entertaining to watch but yeah who knows how true they are. Since almost every youtube video is faked for views it is hard to trust anyone.
Fun fact, in customer service, its actually your job to fix the situation. Most companies just suck at it.
That sounds like a difficult position to be in. I am selling you this car and it is probably going to break really soon. Have fun!
It was a difficult thing to tiptoe through. Glad they got it addressed eventually.
That's pretty much every other 500$ car seller on Craig's list.
yeah when a 500 dollar car break after 500 miles its expected i mean its cheaper then a good phone for god sake but a 400-500k car that a no no bastard like them have massive compensation and egos to break to have his fresh new supercar breakdown in front of his friends its a huge no no
could easily not sell the vehicles till the problem is rectified.
@@joeyscleaninglady2877 That's easy to say but, Ed wont because he was just the salesman looking to make his sales, the manager/gm wont because they are a dealership with a 6 digit cars that need to be sold, and Lamborghini wont because they dont want to fix every car if its not life threatening, or affecting most vehicles. It's a bad situation for everyone, especially the customer. The only people that didnt do their job properly was the engineers and bean counters budgeting the build cost.
When you're trying to work, but a Vinwiki video with Ed Bolian appears in your inbox.
I wonder if Mr. Bolian has a podcast. Could listen to stories all day XD
No podcast yet, but the playlist of his stories here is growing. Have you seen them all?
VINwiki I'll have to check just how many I've watched of his stories. But the content itself is always pretty darn great.
he could describe paint drying and make it sound sexy. then the paint will make love and procreate more paint.
iLupi I just figured out how to officially break the Internet:
Have a long video of him and Mike Rowe swapping stories. Doesn’t matter what they’re saying.
Congrats on getting that check mark VINwiki!
Gus Kipper what does the check mark mean?
Octavio Espinoza it verifies that's it is the real channel and not a fake
Congrats to Ed on sounding exactly like Dave Chappelle imitating a White Guy.
*"Ummmm Yeah.................ZIPPIDY DOO DAH!!!..........BYE-BYE!!"*
I can relate, my truck broke down dead center in the middle of an intersection on thanksgiving. Fun day
How was your Thanksgiving this year
*damn he made a quick 3k for a free tow from his insurance company lol*
On Christmas eve, presumably taking time away from him and his family
I don't know and I'm just asking but isn't lying to the insurance company about the car being his and using his insurance to tow it some kind of fraud? I'm not being shitty and saying he committed fraud! I'm just genuinely curious.
Maybe there is a loophole because it was the dealerships car and one point and he works for them. I don't really know and was kinda thinking the same thing.
pretty sure it was, and if he hadnt done that he would have been in the exact same position the lady he was talking down to was in. pretty shitty honestly.
@@HerecomestheCalavera
That depends on if he was using his personal insurance (which I doubt) or the insurance of Lamborghini Atlanta (much more likely). If it's the latter, he's not defrauding them because since the car is (at that point) going to be be going in for service, it is temporarily property of Lamborghini Atlanta.
ED you're a great story teller man. Keep them coming.
This channel has been very interesting for many reasons. As I listen to the stories one thing is abundantly clear. Many of the super car brands are super high maintenance and super unpredictable. From simple stuff (battery staying charged ) to quick burn clutches it is clear to me that a non 1% income earner should never attempt to own a car like this even if it is a great deal on a used model. My goodness I did not realize that it was that bad. I am grateful for real world information. I was seriously looking at a Lotus Evora 400. Not anymore. Not a super car but not cheap either. Love the stories even when they make my gut tight as I imagine myself in these situations.
Ed is the cool big bro we all wish we had
The level of customer service continues to impress.
Clint Gliford I agree. He's like the customer service Yoda. I was really impressed by his resourcefulness. Lol
Not to me, customer service is above and beyond. I'd expect the dealership to replace the possibly defective part before my half million dollar car is delivered to me. Btw, after this video, I wouldn't buy a car from him
I mean, you're dealing with 150k+ cars. The staff at Lambo birmingham is amazing.
I work in shipping and logistics. For your top clients it is a 24 hour never say never job. I love the “I’m going to make sure it happens”. Get it done dude!
Funny how it's unacceptable that somebody couldn't get a tow truck to the car. Yet the dealership let this guy leave with a car they knew in all likelihood was going to fail.
Yeah, that feels pretty shitty of him. If something's impossible, something's impossible.
They can’t just not sell a new car even if you know it’s gonna break soon if it’s your job
Dragonslayer182 it absolutely was not impossible and he proved it minutes later
I could listen to Ed talk about cars all day long.
Ive never heard such great stories told in dead pan and somehow its even better, thanks for all of them Ed 👌🏻
I randomly discovered these stories after watching like two car videos and they're just so interesting I can't stop watching
idk what it is they're just really enjoyable lol
Never have I ever had so much enjoyment listening to stories, Ed is the king of car stories
I fucking love Ed. Ive probably binge watched him tell stories 4-5 times now and they always crack me up.
By far the best story teller on TH-cam!
I wish everyone told a story like Ed always a joy to listen to Ed!
Ed seems like the kind of guy that would have your back in a bar fight and then afterwards try to figure out how it happened and how to avoid the situation next time lol.
Love your vids!
or find a way to charge you money for it....
lol me
Ed you’re the man for not taking no for an answer. I’m sure that owner was very appreciative!!
That's it. Mr bolian the man himself back on the scene!
Good man
Why doesn't this channel have at least one million subscribers?? It's one of the best things going on the TH-cam!!!
Saw the title and I just knew it was gonna be an ed video😁
haha, same
Rod-knock’s Mod-chop I see you on every car vid
This guy is the most unluckiest lucky guy ever.
Chris Rudnik is my dude
this guys got phenomenal customer service... hats off brother. that's a proper gent right there.
Yes, selling broken cars to people is good customer service
I hope that TOW TRUCK drive got 1,000 bucks for Xmas for being the only guy on point.!!!
This is one of the BEST stories Ed has ever put out Congrats!!! :D
2:22 that blue is GORGEOUS!
Blu Cepheus
Isn't that the prostitute Lamborghini?
I really enjoy how articulate Ed is with his anecdotes. Well done, and on a side note I wouldn't be against more stories from Mr. Bolian
Love your videos Edd.
I’m a Chevy & Cadillac Sales man, my dream is to work for Lamborghini and with your stories It makes me just want to work harder at it.
Ed , your perseverance in costomer service is inspiring as to how you simply make things happen no matter the circumstances.
Sound quality on the videos is way better less echo. Great content guys
Thanks so much!
Not only will I be buying my first exotic from you, but am modeling my role as a business man off knowledge taken from these stories. Thanks man, I’m a new huge fan!
Two things
1, great video
2, Ed's back!!!
Only Ed can talk to a trucking company like that is amazing!!
The level of professionalism on this man is high. In total honesty I admire this man. My manager and assistant manager always get mad when I go all the way for a customer.
Honesty by selling a car to people knowing it has a 75 percent chance of breaking within 300-500 miles... come on man stop acting like a fan... dude has good content but he was dead wrong in this instance
From the sound of it the lambos are less reliable than my Yugo lol
Austin's Garage and as a bonus you will never have to deal with adoring crowds mobbing you wherever you are. In fact no one will even know you're there; unless they happen to know the model, at which point the only reaction you will see will consist of finger pointing and laughter
chris hamilton lol. It actually gets a lot of attention at car shows haha
Austin's Garage what, did you drop a twin turbo'd LS in it?
They tend to actually be really good. The LP Gallardos are really bulletproof. My Murcis have been great too. It is just occasional things like this.
When there's a Hugo, you notice. There isn't really a choice, you will hear it, you will smell it.
Please invite Mike Finnegan and Rutledge Wood for car stories episodes. They both live in Georgia and are some what local to you.
Spoke to Rutledge a couple weeks ago and he said he would come by.
Great job again vinwiki! Really amazed at the great content and how many vids are being posted! DON'T EVER LET ED GET AWAY!
I'd love to meet Ed someday! Class act. I love his stories and love how he gets the point across. If I'm ever in Atlanta again, I'm stopping in.
My dad and I were about to pull the trigger on a '13 Aventador, and I showed him this video and now we backed out. Thanks for saving us a headache ED!
I love story time with Ed. Great video, as always!
Ed knows how to treat his customers. This is my first viewing of his stories. 👍🏻
So much fun listening to these. Thanks for sharing!
i am in love with these car stories!! thank you, please keep it up
Dude, Ed no matter what, always gets things moving.
Thats nice healthy take on the subject, I know many dealers whose take is not this pragmatic and willing.
"He is the last person on earth you want to not trust the abilities of your company." This is golden. A true Boss line from the Boss.
Nice to see this channel finally get verified,
And of course a story from Ed.
Thanks. We are too. We like our check mark.
Have you thought of having a VINWiki booth at DuPont Registry's next cars and coffee? It would be a great place to get the word out about VINwiki and also would be a great time to showcase some of your collection and get face to face with some of your supporters. Mr. DuPont is a great guy and I'm sure he'd be happy you came out.
Fascinating stories, having been on car sales myself here in UK with plenty of new car quality issues with British Leyland in the 1970s. Great story telling Ed.
This reminded me of the time my car's clutch started slipping, after VERY few miles. Took it to the dealership, they gave me some story about how it was an oil seal fail and fixed it free of charge. Three thousand miles later, the same thing happened. Both times, the guys there made it seem as if it was a one-off, only my car was affected. The third time it happened (and I'm getting suspicious now) I was in the office discussing this failure when a guy came in from the shop floor and, on overhearing the conversation, said "Oh we've had a lot of this model with the same fault." You could have cut the air with a knife.
Sounds Familiar. I had something similar happen when a rabbit decided to eat to eat the wiring harnesses of my brand new car. The salesman never heard of anything like this happing and seamed very puzzled. When I googled “wiring harness, cars and animals eating” I came up with so many articles and it turns out it an industry problem because the moved to soy based insulation instead of the “evil” oil based insulation. Needless to say when I asked the mechanic about it, he told me they usually get two or three in a month that need new wire harnesses. Turns out they already had a solution to fix the problem and had I know about the problem I would have had them fix it. So the moral of Ed’s story never trust a car salesmen. I guess we already knew that but it needs repeating.
The sheer confidence in “...I’m gonna make sure it happens...”
I’m willing to bet that confidence is a key part to why you’re as successful as you are.
Great dedication to your business, thanks so proud to say we have people in the world today like you !
been waiting for another Ed story which was so worth it,. If the story sucked, it would still be great just the way he says it,. Also besides the lambo's break downs, Ed had such a cool job, touring Rome in a new Aventadore!
THIS MAN IS A TRUE AND I MEAN TRUE BUSINESS MAN! SO MUCH RESPECT.
When I finally get the money to buy a Ferrari or a Lamborghini or any super car, I'm either buying it from you or Rob spaghetti. No exception. 👏
josh williams sphagett
when I get the money to buy one , ill buy an appartment and start renting it , you get the rarri when you have money to buy atleast 3
Eds stories are the best 👌👍
I have learned so much from ed, please keep the videos up!!
Next week I will spend some time explaining how exotic car financing works.
I am generally not envious of others, but goddam Ed! You've had some adventures!
Vinwiki in the morning is the best way to start my day.
If I just bought a brand new Lamborghini I would 100% want you to be my advocate. "Try some more people and call back with a different answer." You rock Ed!
“They were breaking”
What a powerful line
I’d ordered a new Cayenne Turbo S that couldn’t be delivered on time because not only had it failed to pass State inspection but had myriad check engine messages - everything from the air suspension to modules controlling the transmission and differentials.
I sat inside of it momentarily to thank it for revealing itself so early in the relationship - then promptly cancelled the sale and bought a new GMC Denali XL; which served us faithfully; including leaving on a 3mo vacation throughout Canada and Alaska as well as every National Park we could work in; departing with only 1,700mi and returning with 21,000.
We were homeschooling our daughters and teaching them geography at the time; allowing them to weigh in and help plot our path and destinations. It was an amazing experience for all of us.
Ed your customer service is outstanding! Very few people would go the extra mile, maybe that’s why you’re so successful (among other things).
I don’t even particularly like cars, but this guy has some great stories.
This is the first time I've heard a dealer actually admit to playing dumb when questioned on a problem common to a model. It's so frustrating when they do that!
This guys voice is so soothing n relaxing...been binge watching these videos today 😂😂
Ed is the best in this video series, more of ed!!!
Thanks for the videos, keep it going!
Ed's delivery in all of these vids is fucking impeccable
Another great Ed story. Thanks Ed for bringing us these stories and creating VINwiki in the first place.
HEY! I see my Murci wheel in there. :-) Nice one! :-) Behind his chair for those who don't spot it.
It fits in well, don't you think?
Being for a Murci, I figured you'd have it up top. :-) I'll want to have it up top if/when I can tell more. We'll see the reaction we get in the comments on how mine go I guess. ;-)
Ed the type of guy to provide great customer service and be a good guy
I had a boss that is just like Ed, as calm as he looks like you REALLY don't want to answer "I can't do it" to them...
Merry Christmas, get my broken car out of the road.
Yea he should of offered 1000 over what ever the tow bill was that would go to the tow driver. Because if its christmas eve, im not working unless theres some extra in it for me. money talks louder than words.
*off
Throckmorton: *"ED!!! YOU HAVE MADE ME THE LAUGHING STOCK OF BUSHWOOD!!! I shall not give you the Christmas Present, I bought you. I shall give it to the Colored Boy who Manicures our Lawn.*
Ed: *NOOOOOOOOOOOOO!!!..........................(sobbing)*
Good job buddy this is real customer service!
Great Customer SVC Ed🤓
Glad to s👀 You made it happen for the customer ...
I’ll never have the money to own the cars you discuss on your posts but these stories are great. Being a Jeep Wrangler guy that I am do you have any fun stories on jeeps. Keep these posts coming.
We will try and add more diversity.
Love your stories, keep them coming!
Smart guy and tells a great story I like the Ed stories the best
The roadside assistance lady doesn't understand you don't say no to a paying customer who just paid 460,000.00 for a Lamborghini so lady try again. I like Ed because understand from the customers point of view. Because Ed knows this could hurt future business if doesn't act fast with a situation.
"They were worried that something was wrong" Lol. I just paid $400k for a car and it won't start. Furious is just a word to how I would have been.
Yassss, ed's stories are so cool and interesting
Also love all the others too
I get excited when I see Vinwiki when they release a video
I know one day it won't be a everyday thing
So I won't be very sad, still happy to just watch the videos
That's why I subscribed
Much love, thank you
Ps. I don't expect to get a like by them
Funny, we were trying to decide if should start releasing 2 a day!
VINwiki please!!!!
The way you tell the story is just so damn good keep up the good work sir
That’s it. This guy needs a 3hr daily show!! ASAP. I have yet to find a video with this guy in it that is not interesting. It might be the voice but it locks me into the video. Guaranteed videos about this guys stories have a 100% watch time.
Ed, you saved that man's Christmas (and probably his reputation).
Is it just me or does Ed always have the best stories?
My car story: "My Fiat Stilo broke down 2 times in a year because of coil stress".
Ed Bolian, car story #20: "I knew of a fault lamborghini put in their cars before they themselves did".
God damn I love this channel, but I feel like a poor consumer...
*Insert VINwiki theme song here*
I’ve never watched this video and all along this was the one that made me realize just how much of a badass Ed is!!!
0:26 Love how that Aston Martin Atlanta sign almost looks like an afterthought.
Love when people just get stuff done, when everyone else says its not possible.
I love this guys voice 😂😂
you really need your own tv show 🤷🏽♂️ in my opinion you make these stories so interesting and make us feel apart of it like it actually happened to us .
This guy turned me into a car guy. I dont know how I stumbled upon this channel few weeks ago, but I'm not planning on leaving it anytime soon.
I just want you to tell me your supercar stories as I drift off to sleep
Years from now, i bet that people will listen to VINwicki stories instead of listening to the radio in cars.