Spot on. The best managers are indeed like good parents who give you constructive feedback, support, respect and always have your best interests in mind.
Everyone has their own strengths and weaknesses. We can all learn from one another some capacity. I've learned a lot from you already. Empathy is quite a great feeling.
My recap: 1. Don't berate employees, respect them. 2. Be honest and empathetic, even when giving corrective feedback. 3. Guard your employees and have clear expectations for them to guard your interests.
The best thing about this interview is the "none" part and how you perceive it in a funny way. you were really strong to deal with this situation the way you did.
Yes, he was strong to quickly notice it for what it is. I had a boss like this early in my career and I internalized what they said since I was also still unsure of my abilities. It is sad. Working out of it has been really tough
Thanks, Simon...I enjoy your open friendly way of presenting. Would love to do a talk with you on 50-50 Leadership and your thoughts about women leaders.
It sure is a daunting challenge to think about how much change needs to happen re: manager education. What one takeaway from this talk do you think you could take back and apply in your own work, either as a manager / supervisor or with your manager / supervisor (or teacher)?
Capture Your Flag to stop thinking you're above the bunch just because your name is higher on the org chart annoys me greatly. I believe a team is a team. As a manager you are part of the team and you are expected to deliver too as a manager. It's not a one way exercise. We all can learn from each other. Managers who think they know everything and who never self-reflect are bad managers. Taking "life" into account, not just performances, is what needs to happen. We all come from the bottom and we should never forget it. As someone else said, people remember the way you make them feel. I want my team to be greateful to work with me and to feel like they can grow with me, feel comfortable sharing their ideas and opinions (even if it differs from mine). I want people to be happy to come to work.
Great points! I agree people will always remember the way you make them feel and that a team is a team. FYI - Simon was at the Aspen Ideas Festival Last week and recorded a Facebook live Q&A session where he addressed teamwork and a second session where he and Adam Grant teamed up to answer questions. Check them out...I'll link to them on the Capture Your Flag Facebook page. - Erik
If someone said to me "you have no talent" I'd say to them "Then why did you hire me in the first place?" I could have been given opportunities else where. The Alan Sugars of the world should remember that.
I promise really i too learned the same in the first job. REALLY man.. How not to lead the team and how not to lead project. Even though i dint knew how to do it .. but i learned how not to do it
Like a car goes speeding past you almost knocking you over/ I say they must be heading to an emergency situation I always give that then my heart stays light….👏🏻💡❤️🥴🤨💪🏼strength in wisdom
I would try hard not to use the analogy of team members as children and people leaders as parents. Everyone is an adult in an organization where each is dependent on each other. The leader depends on the team delivering high quality work and the team depends on the leader to know when to say "No" by understanding the team' capacity. The analogy falls down because in a family there is a one way dependency until children are grown. A parent does NOT depend on the child, it is the other way around and only that way around. In an organization the dependency goes both ways.
Unfortunately most people are put into management positions with absolutely no management training whatsoever. Which is really sad. It sets people up for failure instead of success.
2:46 It depends on the severity of the situation. I don’t give one single damn that a criminal had a poor upbringing. There are instances when empathy is inappropriate.
Well said. Can you share more about your first job after college and more about how these entry-level job lessons have been useful as your life and career have progressed?
First two jobs learnings had a tremendous impact on my subsequent jobs. In fact, what I learned in first two jobs I still use, after having worked in the industry for three decades plus. My experience tells me that in first two jobs whatever you do is invariably something new and you always try to do your best by checking and rechecking. You also don't mind learning from others and taking feedback.
Wow. Thank you for being so generous to share such reflective insights on what you have learned and how you have applied it. The checking / rechecking via individual action and also via feedback is a powerful way to learn and grow.
I think the idea of having empathy for people is good, but, I think Simon takes it to a level of rationalization. I think instead of understanding the person and having empathy for their point of view, he automatically rationalizes their motives as "maybe they had a bad day." It's like going to the doctor for an appointment that you made and the doctor makes you wait more than an hour to be seen because your doctor always double-booked. Simon would simply say, well, it's tough to be a doctor, i'm sure there have been many days that patients didn't show up on time and it set back his schedule, or maybe they didn't show up and he lost an hour of income so if I was the doctor, I would probably do the same thing. This is "rationalization" or making excuses for people based on your rational thinking of their motives rather than finding out their motives first and discussing it with them. If every boss or employee rationalized away all the bad behavior and lazy work ethic then nothing would get done. Much better to discuss things with problem employees, find out what they are thinking, empathize, and yet also discuss your own needs as the boss. Simon always comes across as the overly compensating "good-guy" in all his videos. He grew up ultra wealthy, was part of the suppression of blacks in S. Africa, somehow got citizenship in the U.S. where most S. African's can't and now makes videos on how to be this sort of model citizen of the world. Simon would benefit from some true self-reflection on the image he presents to people.
A lot of words and attitude and emotion you mentioned are from Buddha teachings also, over 2500 yrs ago. How to be a good leaders, business man, and as a person. The only way to lived a better life and better energy. Create better understanding of yourself and others.
Al-Bayhaqi berrichte in Al-Schu’ab’ (8344) dat Ja’far Ibn Mohammed zei : Profeet Mohammed heeft gezegd “ Wanneer jullie iets over een broeder horen wat jullie niet bevalt, zoek dan naar één tot zeventig excuses hiervoor. Als jullie één kunnen vinden dan is alles in orde, en als je er geen kunt vinden zeg dan : “ Misschien heeft hij een excuus die ik niet ken.”.”
If we focus on the messenger and not the message then we haven't grasped the lesson. At the end of the day, Simon is just like any CEO of a business, it's the succession of the WHY and the culture that's important to propagate the message and keep it strong. The leader is just the physical aspect of the why. Will Apple Inc survive without Steve Jobs, will Virgin be the same without Richard Branson(?), will the FIND YOUR WHY MOVEMENT be the same without Simon Sinek? That's up to us. He's the megaphone. If your life is made better with his message then I would say yes he has some success in management. 😊😁😁 As for me, I'm still learning. And it's hard AF. 😂😂
All big company seems to have their own opinions on how to run business well with their true founders. But one seems to be without a leash on it, so... Apple.
Hmmm. Tim Cook has been with Apple a long time - worked very closely with Steve Jobs for many years. In what areas do you think Apple needs to change / be constrained? Appreciate your insights!
He ran his own advertising company for several years before realising the Golden Circle concept and Start With Why, then he left that job and started his current job/company where they are a small business so, yes, he knows plenty from first hand experience. However, all of that doesn’t mean anything as you don’t have to have done something to recognise when something isn’t being done correctly and then understand how it can be better. You don’t have to be a professional singer to know when someone isn’t singing in tune, likewise you don’t have to be a CEO of a multi billion dollar company to recognise that certain business practices are unhealthy and not productive 👍🏼
@@Dan_McP honestly, to me he looks like a spoiled son who at some place or another got enraged about a boss or a boss' decision and felt entitled to know it better. There IS no difference between employees and employers: they/we/all people commit to the same natural laws. What he observes in one group of people likewise applies to each group of people, from his point of view. I prefer to always see the good in each group of people. My feeling is that he never was a part of a system of people. Sorry
@@zz-t8109 seems like you’ve already made up your mind with a pretty strong impression about a complete stranger regardless of facts and information saying otherwise, all the best mate 👍🏼
how do you reconcile this philosophy with the likes of Elon and Steve Jobs who were outstanding leaders yet were known for being hard, cursing employee's or even labelled as "assholes" yet they're employees continued to follow their vision
A lot of words and attitude and emotion you mentioned are from Buddha teachings also, over 2500 yrs ago. How to be a good leaders, business man, and as a person. The only way to lived a better life and better energy. Create better understanding of yourself and others.
Spot on. The best managers are indeed like good parents who give you constructive feedback, support, respect and always have your best interests in mind.
Don’t forget setting boundaries and being consistent. That includes using the naughty step.
Everyone has their own strengths and weaknesses. We can all learn from one another some capacity. I've learned a lot from you already. Empathy is quite a great feeling.
My recap:
1. Don't berate employees, respect them.
2. Be honest and empathetic, even when giving corrective feedback.
3. Guard your employees and have clear expectations for them to guard your interests.
Hi Stephen. Thank you for sharing this. Curious, if you were to rank these three, which would you put as most important and which as least important?
Stephen Luna I
Stephen Luna lolling p
Stephen Luna one pp
Ll
love these interviews! really enjoying listening to someone who believes what I believe
I really like his perspective on things with management. I think that there is no excuse for abusive behavior from people in management.
The best thing about this interview is the "none" part and how you perceive it in a funny way. you were really strong to deal with this situation the way you did.
Yes, he was strong to quickly notice it for what it is. I had a boss like this early in my career and I internalized what they said since I was also still unsure of my abilities. It is sad. Working out of it has been really tough
The old style management he discribes is very active still!
Thanks, Simon...I enjoy your open friendly way of presenting. Would love to do a talk with you on 50-50 Leadership and your thoughts about women leaders.
If only Managers were listening to him...
It sure is a daunting challenge to think about how much change needs to happen re: manager education. What one takeaway from this talk do you think you could take back and apply in your own work, either as a manager / supervisor or with your manager / supervisor (or teacher)?
Capture Your Flag to stop thinking you're above the bunch just because your name is higher on the org chart annoys me greatly. I believe a team is a team. As a manager you are part of the team and you are expected to deliver too as a manager. It's not a one way exercise. We all can learn from each other. Managers who think they know everything and who never self-reflect are bad managers. Taking "life" into account, not just performances, is what needs to happen. We all come from the bottom and we should never forget it. As someone else said, people remember the way you make them feel. I want my team to be greateful to work with me and to feel like they can grow with me, feel comfortable sharing their ideas and opinions (even if it differs from mine). I want people to be happy to come to work.
Great points! I agree people will always remember the way you make them feel and that a team is a team. FYI - Simon was at the Aspen Ideas Festival Last week and recorded a Facebook live Q&A session where he addressed teamwork and a second session where he and Adam Grant teamed up to answer questions. Check them out...I'll link to them on the Capture Your Flag Facebook page. - Erik
Capture Your Flag nice! thank you!
I'm sure they hear him, not sure they completely understand and follow some of his thoughts....
If someone said to me "you have no talent" I'd say to them "Then why did you hire me in the first place?" I could have been given opportunities else where. The Alan Sugars of the world should remember that.
You are the best Simon... Easy to understand..
I promise really i too learned the same in the first job. REALLY man.. How not to lead the team and how not to lead project.
Even though i dint knew how to do it .. but i learned how not to do it
HE IS SO BRILLIANT!!!!!
Treating people with respect 👍
Thanks Simon.. U motivated me a lot and given correct direction to my life
Like a car goes speeding past you almost knocking you over/ I say they must be heading to an emergency situation I always give that then my heart stays light….👏🏻💡❤️🥴🤨💪🏼strength in wisdom
I would try hard not to use the analogy of team members as children and people leaders as parents. Everyone is an adult in an organization where each is dependent on each other. The leader depends on the team delivering high quality work and the team depends on the leader to know when to say "No" by understanding the team' capacity. The analogy falls down because in a family there is a one way dependency until children are grown. A parent does NOT depend on the child, it is the other way around and only that way around. In an organization the dependency goes both ways.
I've experienced more of what he has experienced than anything else. That must mean the world is filled with unqualified supervisors/management.
Unfortunately most people are put into management positions with absolutely no management training whatsoever. Which is really sad. It sets people up for failure instead of success.
This is what my parents taught me. But it is very very tough.
Thank you for sharing. What did you find most challenging about it?
You're simply amazing guy! Someday I'll meet you!
I love his advice.
spot on, I feel the same
Both great.... Im learning
2:46 It depends on the severity of the situation. I don’t give one single damn that a criminal had a poor upbringing. There are instances when empathy is inappropriate.
Thank you
You are welcome!
That interviewer’s got the cheese that kills 😂
have self-respect and respect others.
Well said. Can you share more about your first job after college and more about how these entry-level job lessons have been useful as your life and career have progressed?
First two jobs learnings had a tremendous impact on my subsequent jobs. In fact, what I learned in first two jobs I still use, after having worked in the industry for three decades plus. My experience tells me that in first two jobs whatever you do is invariably something new and you always try to do your best by checking and rechecking. You also don't mind learning from others and taking feedback.
Wow. Thank you for being so generous to share such reflective insights on what you have learned and how you have applied it. The checking / rechecking via individual action and also via feedback is a powerful way to learn and grow.
I had to pretend I was always stressed out with my old boss also
SAME
A lot of us have had asshole bosses like this... sadly they always seem to make it into middle management.
I think the idea of having empathy for people is good, but, I think Simon takes it to a level of rationalization. I think instead of understanding the person and having empathy for their point of view, he automatically rationalizes their motives as "maybe they had a bad day." It's like going to the doctor for an appointment that you made and the doctor makes you wait more than an hour to be seen because your doctor always double-booked. Simon would simply say, well, it's tough to be a doctor, i'm sure there have been many days that patients didn't show up on time and it set back his schedule, or maybe they didn't show up and he lost an hour of income so if I was the doctor, I would probably do the same thing. This is "rationalization" or making excuses for people based on your rational thinking of their motives rather than finding out their motives first and discussing it with them. If every boss or employee rationalized away all the bad behavior and lazy work ethic then nothing would get done. Much better to discuss things with problem employees, find out what they are thinking, empathize, and yet also discuss your own needs as the boss. Simon always comes across as the overly compensating "good-guy" in all his videos. He grew up ultra wealthy, was part of the suppression of blacks in S. Africa, somehow got citizenship in the U.S. where most S. African's can't and now makes videos on how to be this sort of model citizen of the world. Simon would benefit from some true self-reflection on the image he presents to people.
This was a very interesting and insightful point of view, and I think I agree with you.
Wise man
I'm in no way religious but it's so simple do unto others as you would be done by. Not just at work but in life
A lot of words and attitude and emotion you mentioned are from Buddha teachings also, over 2500 yrs ago. How to be a good leaders, business man, and as a person.
The only way to lived a better life and better energy. Create better understanding of yourself and others.
100% Simon
+Paul Oliver Thanks Paul. We will soon be publishing our Year 5 interview with Simon with 15+ more videos. Look forward to sharing with you!
+Capture Your Flag Thank you so much
Everyone wants to feel understood. Aha.
It's always comforting to see a man with a bigger nose than me.
Al-Bayhaqi berrichte in Al-Schu’ab’ (8344) dat Ja’far Ibn Mohammed zei :
Profeet Mohammed heeft gezegd
“ Wanneer jullie iets over een broeder horen wat jullie niet bevalt, zoek dan naar één tot zeventig excuses hiervoor. Als jullie één kunnen vinden dan is alles in orde, en als je er geen kunt vinden zeg dan : “ Misschien heeft hij een excuus die ik niet ken.”.”
I suspect Simon has lots of experience in management theory, but there doesn’t seem to be anything on him actually leading teams.
If we focus on the messenger and not the message then we haven't grasped the lesson. At the end of the day, Simon is just like any CEO of a business, it's the succession of the WHY and the culture that's important to propagate the message and keep it strong. The leader is just the physical aspect of the why. Will Apple Inc survive without Steve Jobs, will Virgin be the same without Richard Branson(?), will the FIND YOUR WHY MOVEMENT be the same without Simon Sinek? That's up to us. He's the megaphone. If your life is made better with his message then I would say yes he has some success in management. 😊😁😁 As for me, I'm still learning. And it's hard AF. 😂😂
Cos One: That's because a large portion of his work is "classified" with the Rand Corporation.
I would love to see simon lead a big name company and show us the real true way...
Interesting. If you could choose that company, what would it be and why?
All big company seems to have their own opinions on how to run business well with their true founders. But one seems to be without a leash on it, so... Apple.
Hmmm. Tim Cook has been with Apple a long time - worked very closely with Steve Jobs for many years. In what areas do you think Apple needs to change / be constrained? Appreciate your insights!
Good Stuff I Agree👌
What does he know about leading anyways: he has been working on his own or as an employee and never lead a bunch of 30 people, or has he???
He ran his own advertising company for several years before realising the Golden Circle concept and Start With Why, then he left that job and started his current job/company where they are a small business so, yes, he knows plenty from first hand experience.
However, all of that doesn’t mean anything as you don’t have to have done something to recognise when something isn’t being done correctly and then understand how it can be better. You don’t have to be a professional singer to know when someone isn’t singing in tune, likewise you don’t have to be a CEO of a multi billion dollar company to recognise that certain business practices are unhealthy and not productive 👍🏼
@@Dan_McP honestly, to me he looks like a spoiled son who at some place or another got enraged about a boss or a boss' decision and felt entitled to know it better. There IS no difference between employees and employers: they/we/all people commit to the same natural laws. What he observes in one group of people likewise applies to each group of people, from his point of view. I prefer to always see the good in each group of people. My feeling is that he never was a part of a system of people. Sorry
@@zz-t8109 seems like you’ve already made up your mind with a pretty strong impression about a complete stranger regardless of facts and information saying otherwise, all the best mate 👍🏼
@@Dan_McP you're completely right. Plus: chances are that you are his alter ego. : )
@ZZ-T seems he spoke deeply to you. Stop harassing your employees 😁
i'm now in love with you simon...😍😍😍
3:38 Urgh 😖 ‘Scratch my back and I will scratch yours’ whilst both of us waste time gossiping and scheming around the water cooler.
nice
0:46 You should have replied ‘If I have no talent for anything, why do you still keep me in the job. You have no talent to manage people, lady’.
Make them feel safe.
how do you reconcile this philosophy with the likes of Elon and Steve Jobs who were outstanding leaders yet were known for being hard, cursing employee's or even labelled as "assholes" yet they're employees continued to follow their vision
having Empathy for the people around you....
Major thing you said was her! enough said
ايها.الساده.الكرام.بلامسالقريب.وافقنا.الشعب.علي.اسفتانه.واليوم.لم.اتعهد.علي.شي.علي.لاطلاق.انما.الرساله.وجهت.للذي.يقرا.في.الخطاب.والجميع.يوفق.علي.مذا.اوفق.ولامر.يخص.طرف.واحد
Managers don't listen hom only employers listen him and they are remembering their Managers
… where is she now? lol
😍😍😍😍
0:40 Mate, you certainly have no talent at making things up, that’s for sure. 😄
Everything became clear when he said "she"...
What a bunch of bs. You can't have responsibility without control and viceversa.
Both great.... Im learning
A lot of words and attitude and emotion you mentioned are from Buddha teachings also, over 2500 yrs ago. How to be a good leaders, business man, and as a person.
The only way to lived a better life and better energy. Create better understanding of yourself and others.