Malaysia Airlines: I tried Asia’s most underrated Airline (2024)
ฝัง
- เผยแพร่เมื่อ 3 มิ.ย. 2024
- Welcome to my Malaysia Airlines (MH) Boeing 737 review! In this trip report I am trying to find out if the bad reputation of Malaysia Airlines is justified.
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Airline: Malaysia Airlines(MH)
Class: Economy Class
Aircraft: Boeing 737-800
Departure: Kuala Lumpur International Airport (KUL), Malaysia
Destination: Jakarta Soekarno-Hatta International Airport (CGK), Indonesia
Embark on a captivating journey with Malaysia Airlines, where expectations are defied and experiences are unparalleled. Dive into an honest Malaysia Airlines review that takes you beyond the generic flight review and into the heart of a traveler's real encounters. From unexpected last-minute changes that lead to boarding Malaysia Airlines, to navigating through the complexities of travel plans gone awry, this trip report offers a genuine peek into the world of air travel with Malaysia's flagship carrier. Battling illness and fatigue, our journey is not just about reaching the destination, but about the resilience and determination that travel demands. Amidst the backdrop of Kuala Lumpur's charm and the challenges of navigating through rescheduled flights, this Malaysia Airlines 737 trip report uncovers the highs and lows of flying with an airline carrying the heavy legacy of MH370. From the perspective of avgeeks to those intrigued by the dynamics of Malaysia Airlines' service quality, safety, and cabin innovations, this video promises an in-depth look that balances criticism with unexpected pleasures. Witness a flight review that transcends ordinary expectations, showcasing a blend of humor, critique, and the relentless pursuit of travel amidst adversity. Join us in exploring whether Malaysia Airlines stands tall amidst its struggles and the shadows of the past, offering more than just a flight, but a memorable journey across the skies.
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About Malaysia Airlines (from Wikipedia):
Malaysia Airlines Berhad (MAB; Malay: Penerbangan Malaysia Berhad), formerly known as Malaysian Airline System (MAS; Sistem Penerbangan Malaysia), and branded as Malaysia Airlines, is the flag carrier of Malaysia and a member of the Oneworld airline alliance. The company headquarters are at Kuala Lumpur International Airport.
About Malaysia Airlines Flight 370 (from Wikipedia):
Malaysia Airlines Flight 370 (MH370/MAS370) was an international passenger flight operated by Malaysia Airlines that disappeared from radar on 8 March 2014, while flying from Kuala Lumpur International Airport in Malaysia to its planned destination, Beijing Capital International Airport in China. It has not been determined what caused its disappearance.
About Malaysia Airlines Flight 17 (from Wikipedia)
Malaysia Airlines Flight 17 was a scheduled passenger flight from Amsterdam to Kuala Lumpur that was shot down on 17 July 2014, while flying over eastern Ukraine.
About the Boeing 737-800 (from Wikipedia)
The Boeing 737-800 is a stretched version of the 737-700. It replaced the 737-400 and competes primarily with the Airbus A320. The 737-800 seats 162 passengers in a two-class layout.
This video includes footage from the following channels, consider following them:
/ @hdmelbourneaviation
/ @wrightsim
/ @telegraph
If you enjoyed this content, feel free to check out the content of other flight reviewers:
/ @joshcahill
/ @vicariousvoyager
/ @nonstopdan
/ @simply_aviation
Timestamps:
0:00 Introduction
0:59 Flight Changes
2:56 Getting to the Airport
5:13 Check-in
6:15 Plaza Lounge
7:01 Boarding
7:41 Malaysia Airlines 737
08:18 Welcome on Board
09:26 Take-off
10:22 Lavatory
10:45 Catering
12:51 Seat Tour
13:22 IFE
14:11 Struggles of MH (MH370, MH17 & Reputation)
15:08 My experience with Malaysia Airlines
15:52 Landing
13:07 Lavatory
13:28 Unexpected Turn
15:11 Landing
17:27 Disembarkation and final thoughts
#malaysiaairlines #mh #malaysia #tripreport #review #aviation #travel
Hard to believe now, but it wasn't long ago that Malaysia Airlines were always ranked in the top-10 of best airlines in the world, competing against the likes of Singapore Airlines. In fact, it's safety record was also better than Singapore Airlines until- MH370! But the 2 disasters also caused financial distress, so it is very difficult for them to compete on the hardware side since.
Yes... I hope that with time they will be able to gain back their great reputation.
Even Singapore Airline learnt alot from MAS hospitality.
Agree with you, it is pretty sad. But their commercial practices, nowadays, are quite questionable and full of bad surprises. Very poor customer service. Cheers
Malaysia Airlines was a 5-star airline alongside SQ, Qatar in the 90's/early 2000's. Based on good developments so far, hopefully, they will get back to that.
I’d like clarify things regard to Josh Cahill’s negative video on Malaysia Airlines about 10 years ago.
That sore loser was one heck of entitled brat.
His flights were Hong Kong to Kota Kinabalu to Kuala Lumpur and finally to London.
His first attempt to get upgraded in Hong Kong by throwing info that he was a travel vlogger etc but denied.
Reached his first transit in Kota Kinabalu and he once tried to get upgraded. Ground staff in Kota Kinabalu denied his request too.
His next transit was in KL and for the 3rd time he request to be upgraded to London, his final flight was also denied.
Frustrated and furious that he..such highly self proclaimed travel vlogger was denied upgrading then he came onboard to London with a vengeance.
And he was on the quest to find fault with the airline and he found just when he boarded the plane.
Faulty seat and “unfriendly” service etc.
The truth is….his ego was bruised for being denied upgrading which he unashamedly been upgraded by other airlines before this. So, when the Malaysia Airlines said NO…he was angry and spiteful with the airline.
In the nutshell…that was the truth behind his negative review on Malaysia Airlines.
Such a douchbag.
the service was visibly unfriendly, and the meal tray was unclean. In addition, the seat was faulty.
If you pay for a flight on a legacy carrier then you should expect a good flight.
Broken IFE, poor meal quality, threatening staff, and a hostile purser do not meet these expectations.
In addition, the video was made 5 years ago, and he then gave them another try last year, where they had improved.
Do some fact checking.
Where did you even get your information from? Made up presumably?
You're clearly a "sore loser" who can't take criticism!
@JoshCahill it's true?
@@anasplus4241 Sure he will deny it sir.
Western media 90% liar😅
Bro don’t simply trust the western youtubers, they just simply put a review according to their own taste…MH still consider a good carrier, the Fellow youtuber Dan, most untrusted youtubers😅😅😅😅
😅😅 I try to be more trustworthy hahhaha
Westener youtubers are always the one who demanding when flying asian carrier. while their home carrier is actually bad and didnt offer what asian carriers offer.
@@amiruddinmahian5611 that's only true to a certain extent (about being demanding). You dont see as many complaints with carriers such as Cathay Pacific, Singapore, and JAL do you? Love MH though, always flew with them when I lived in KL!
Dan, Sam Chui are shit reviewers. heads too high in the clouds.
My experiences with Malaysia Airlines was always good
this is how review should make...he review just plain honest review...he not overhype or over praise the airline...he also not just try find faulty n mistake just for make review content...he just honest give review by his expriance...thank you sir n comeback to Malaysia anytime
Thank you!😊🙏
_Terima kasih_ Thanks for the positive words on our national carrier 💖 As a malaysian, I always try to use malaysia airlines every time I do an international flight. This started, though not by my own choice, when I took my first airplane flight ever, as a student about to start in a university in america. Being under the malaysian government scholarship, it was the government who arranged for my flight there, I simply had to turn up at the airport with my heavy suitcase. And that flight was awesome!
The last international flight I had with malaysia airlines was 2 years ago, a direct flight from KL to england's heathrow. 13 hours of flight, but again it felt awesome to me!
The last flight I actually had with them was earlier this month, to and fro KL-sarawak, and despite it being only a domestic flight and only for 2 hours, they still served what you got there to jakarta, except for the hot drinks, which was because of an anticipated slightly bumpy ride due to the weather. I say excellent!
Thank you for watching!🙏😊🇲🇾
MH on board services has always been great. that's doesn't change since back in the 70s and 80s. financial struggle and other issues brings down the quality of material things on the flight, but the onboard staff remains amazing and hospitable. I always try to fly MH rather than the low cost carrier. More so now.
Well said!
Yes, indeed. The service still the same. Never change. I love travelling by MAS.
True indeed
True indeed
Bro, I have met the male flight attendant a few weeks ago. He was the chief attendant that time. He was so friendly and commented on me wearing a Chelsea shirt when boarding the plane while he is Liverpool supporter. Very hospitable!
What a coincidence hahahah, yes, he is awesome!
One in the air, they're pretty good. Before getting airborne can be challenging and full of surprises. Cheers
that KLSSAASA, local just called it Subang Airport
4:16 Us locals just call is as Subang Airport
You are such an honest reviewer, thanks for the opinion given. After flying European airlines when traveling Europe for one and the half months, from mid January till end of February this year, I still love my national carrier because of the Malaysian Hospitality shown by the cabin crew.
Thank you for watching!🙏
I am from Brunei, I love to travel by Malaysia Airlines, it's cheaper yet comfortable, the crews are friendly and the foods are great
Nice! By the way I would love to try Royal Brunei Airlines, do you recommend them?
OMG your review is so comprehensive yet so funny ! LOL.
Happy you enjoy our Malaysian hospitality, you should try their long haul flight too sometime.
Stay healthy !
Thanks! Yes, I'd love to see their long-haul product ;)
Never took any flight ever but I have to tell you that many international airports all over the world tend to be located far away from city center since airports needs lots of free space around it due to airplane noise and safety risks.
Airports that operates within the city center like London Heathrow had to restrict midnight flights since these airplanes are loud, and you can't build high-rise buildings around the airport.
For growing cities like Kuala Lumpur, expanding Subang Airport is not an option since it'll lock out surrounding lands from further development, so they build KLIA a great distance away.
Makes sense
Malaysia Airlines was a 5-star airline alongside SQ, Qatar in the 90's/early 2000's. Based on good developments so far, hopefully, they will get back to that.
Hopefully!
For those who are new... If you fly AirAsia, you'll go to KLIA2... 2 different terminal (same airport), not far away, but if you get to the wrong one, I don't think you're gonna be happy about it..
👆👆👆
Josh Cahill is not reliable, I have flown many time KL-LHR route with MH, every time was great. I notice that Josh Cahill just wants to create problems to be big headline of his video, I stopped watching all of his video for a long time already. We should not support this kind of toxic culture.
Just his "job". Btw josh gave good review for airasia
I agree with you Chia. I have the same experience with MH, the cabin crew definitely one of the world's best. I haven't watch Josh Cahill for a while, a bit exaggerating sometime.
i think this highlight one issue i.e. service consistency :) but i do agree with you, as i fly MH quite regularly, both within malaysia and internationally. i enjoyed majority of my flights, with some flights which I can say need improvement (maybe crew fatigue, some destination bias, etc). just my assumption
You’re so underrated. I love your vids!❤️
Thank you for watching! I'm glad that you enjoy my content!🙏😊
I’ve met the lead steward during CNY celebration in my flight!
Where he thank me for being a platinum member of Malaysia Airline and showing my continuous support. He ends it with “remember whatever you do, you will never walk alone!”. 😂🌸
He really has a great personality!
Amazing hahahah that's how great crew can make a difference!
Informative review with a healthy dose of good humor. Thank you for taking us along. 👍
Thank you for watching!🙏😎
@@theRealJohnnyG. Keep flying, bro!
the nun 2 should absolutely be watched alongside with your kids✌Great review Johnny,cant wait for your next malaysia airlines video!!Stay safe bro
Perfect movie choice for the whole family😂
Hahah I watched that too when I took a domestic flight with them earlier this month! 👍
Glad this popped up as a recommendation. Great humor and great content delivered in a lighthearted manner yet informative enough. Thanks for flying with our national carrier. Get well dude.
Thanks for watching, brother, glad you like my content. Welcome to the channel!😎
Wow...thanks for the video and commentary. Love the detailed explanation of your travel and flight ✈️
Thanks for watching, glad you enjoyed🙏😊
Instantly subscribed to your sense of humour! We lack a lot of positivity in flight reviews by many other creators. Thank you for bringing some positive outlook.
Thanks man, you're a real one!💯
MAS was always my fav flight since i was kid. It used to be one of malaysia pride until mh370 happen. 😢😢
I love this video and your brand of humour - witty and spontaneous when we least expected. Ignore those comments which accuse you of whatever they were probably sleeping during their English class and thought 'underrated' is a negative word.
Thank you😎 Glad you enjoy my video! My English isn't the best as well and I already started to think I said something wrong😅😂
I am happy to hear that you have a good experience travelling on Malaysia Airlines. As you may have guessed, I am Malaysian. Therefore, I will always support my country carrier. Their inflight meals have improved by leaps and bounds after they changed the caterer. For long haul flights, you can choose from 3 choices instead of 2 in the past. The taste of the food has greatly improved. The attitude of the air steward and air stewardess have also improved in terms of friendliness and helpfulness. Currently, the CEO was a pilot. I think he bring a lot of positive bold changes to the company. I hope you will continue to enjoy our Malaysian Hospitality in the sky.
You are absolutely right to say that KL is like Singapore on budget. You are spot on to observe that. It's a wonderful city with plenty to offer for budget to high end visitors.
I hope you will come back to Malaysia to visit other places.
Thanks for sharing! I am looking forward to fly MH and visit Malaysia again!😊🇲🇾
Hi.I've just subscribed.I find your vlog is really entertaining and enjoyable to watch and also informative.
Thanks😊 Welcome to the channel!
Thanks for your review.
Thank you for watching!😊
Great review!❤
Thank you!😊🙏
subscribed for the humour and hilarious reviews!!!
Thanks!😊
I just found your channel and found it very hilarious, hahah... keep uploading! And i know its too late, but.. hello from Jakarta :D
Thanks! Hello to Jakarta :)
broo this the most genuine review ever
HAHAHHA deserved more views
Thanks hahhahahah
Funny about the greek word "Malaka". I'm from Melaka by the way, but I am lucky that I used to have a Greek colleague....🤣😂😂
🤷🏻♂️😂😂
Before i had kids, i used to travel a lot for work. Depending on the destination and flight availability (i.e. company always chose the cheapest flight available) , i had tried a few different airlines. Malaysia airlines used to be my preferred airlines. Service was friendly, food was ok and the seat was more comfortable. There is slightly more leg room compared to other airlines. Since i no longer travel for business, i had not taken malaysia airlines for 4 years. Only budget airlines.
Thanks for sharing! I don't know how they were 4 years ago but from what I can see now ther seems to be nothing wrong with them imo.
Nice insights❤
😊🙏
Great review. You're subtle hilarious too.
Thanks😎
Food is good in malaysia Airlines. We are just unlucky in 2014. Mh17, mh370
💯
Indeed. Not sure 2014 was MH's doing. Cheers.
For me regardless of any airlines the cabin crews are the ones that will determine your flight experience. If they are in a bad mood then yeah what to do. I flew multiple airlines before and grumpy crews are everywhere regardless premium or low budget airlines. I flew Malaysia Airlines and got good crews most of the time and a few times crews which are just doing the bare minimum. So you are lucky of course.
Fully Agree!💯 Crew realy can make or break the experience.
Agree with your comment. However, as for my experience, the problems and difficulties lied ahead of flying.
Came here because it's recommended on my feed. I'm glad I clicked. Greetings from north state Malaysian.
Thank you for watching!🙏😊
Great video. Love your humor brother. Got me laughing 🤣
😂❤️
🤣 Finally a flight review which is not only useful but very funny too. Love your sarcasm and funny comments. Subscribed.
Welcome to the channel bro!😎
Nice report
Thanks!😊
They just announced that malaysia airline first profit in 10 years.
That's amazing!
That's really interesting that they refurbished the older aircraft. I flew business class on an A330-200 that was literally falling apart and filthy (there's a review as a Short posted on my page), so they must not have gotten to my particular aircraft yet. I did have a great experience with the crew, but your economy class meal looked a lot better than my business class meal.
I'd definitely still give them a go, just hoping they don't give me an equipment change from their newest A330-300 again.
Oh no😬 I have not tried their long haul fleet yet, but I hope your next flight will be better👍
As far as I can tell, MH isn't going to refurbish their A330s (both -200 and -300) as they'll be replaced with A330-900neos. However, it will refurbish its fleet of A350 starting in 2025 iirc. Still, that doesn't excuse its existing products to be left into the state of disrepair.
Fun fact for u, MH used to be Top 10 Airline. MH also is a twin sister company back then in the early years but then split up as Singapore withdraw from the Malaya Federation. They got the uniform and the logo while Malaysia need to come up with new logo and uniform. Hence, MAS is here.
Nice! 🇲🇾 Born from greatness and hopefully they will get their good reputation back!
@@theRealJohnnyG. Yups. Its sad to see her sister SQ is in a top notch while MAS is otherwise but still climbing even tho both is actually started on the same line. Tq for ur honest review.
The most hilarious trip report i've ever watched 😂
Glad you enjoyed hahaha
Malaysia Airlines is great ! It has been my favourite Airline since 2009 and I love it. Sure it does have its challenges and has been hit in the worst way possible in the last decade. Nothing is perfect and yes I have had one or two problems with luggage missing and what not. I still believe that it is a great airline as the crew are so friendly, and KLIA is a great airport. Life comes with ups n downs and air travel is no different. Crack on and enjoy the flight !!!!
So this video was recommended in my feed. While I am glad that you had a nice experience on the trip, I was underwhelmed with this video report itself about the trip. I didn't even finish the video however, the first instance in the video about the name of the other airport in KL, KLSSSAASS gave me a clear idea that more research need to be done for this video. Cheers!
don't take everything too serious ;)
Nice content..hi from malaysia 🇲🇾
Thank you!😎🙏
I'd say Singapore on a budget is a compliment lol, but i do get your point
😂😂🙏
The Shortest Version of the Old Airport - locals usually named Subang Airport. The Subang Airport are for domestic flight like Firefly, Malindoair.
Yes, thank you. I want to fly from there one day aswell hahah
My first flight ever was with MH. Absolutely love them. Everything about the experience was great, except like you i got sinus pain.
💯
do find pressure-relieving earplugs. It really helps.
Always have it with you whilst traveling. You may never know when you might need it.
Thank you, I have never heard of that. I should look into that😊👍
What a great review! Thank you for flying with our national airlines. Malaysia airlines always be the best airlines in our country 😊
Thanks a lot!😊
@@theRealJohnnyG. You're welcome 😊
Had a similar experience with them. Good luck trying to get your money back !
Fingers crossed😅
For SZB. We Malaysians only use to call Subang Skypark.
U r really gratitude person ❤❤❤. Not waste any meal
Underrated? It is a hugely profitable airline in the world in 2023. It also bought more aircraft from Airbus and Boeing than any airline in Asia 😂
can still be underrated tho
I normally take the ERL from KL SENTRAL to KLIA. it's much faster actually.
Thaks for the tipp!
Thanks for choosing our national MAS.
Glad I did😊🇲🇾
as a frequent flyer let me just say MAS is VERY underated.. MAS is considered cheap compared to other more popular airlines tbh.. yeah budget airlines seems cheaper but if u ordered food, add luggage, etc they cost more the same or more expensive than MAS.. also the service is tip top, the staff are super friendly tbh.. and the seats are comfortable! idk if you ever got stuck on 7 hr flight on a hard like hell seat before.. i got terrible backache after disembarking and couldn't enjoy my trip.. also i like that the pilots are usually good at landing.. most of the MAS flights will have a smooth landing..
if u ever in china, coming to the airport 6 hour before ur flight is a minimum requirement.. their staff will check EVERYTHING ur carrying.. and very strict... my friend got pull aside because she got a small hand lotion in her carry on that the bottle ingredient label is faded.. but u can see the logo of the brand and name clearly but they still made a big fuss out of it.. even my power bank was consficated just coz the labelling not so clear.. china airports are very stressful (even for domestic flights).. the staff checking out passport also made a big deal of someone with long names in our group.. like, took more than 15 minutes checking and counting the alphabets in his name..
Thanks for sharing!! Also I didn't know about the situation in china
@@theRealJohnnyG. i have an ok experience in beijing, because quite a few of the staff can speak english.. but at other airports in qingdao etc, it was harder since almost all staff can't speak english at the time(idk if this year they've improved).. we're lucky to have many mandarin speaking ppl in our group but even then, they weren't accepting their explanation about the faded labeling etc.. i've never got any of my powerbanks consficated by other airports, the only one time was in qingdao.. funny thing was, the staff at beijing airport was ok with it and let me board the plane with it.. it was after landing in qingdao, they checked all of our items in our hand carry luggage that they decides my powerbank is too dangerous... i only have a small handbag, imagine my friends who have backpacks with loads of stuff in it.. they check all item! 🥲
after my own experiences at airports in china, i understood why my chinese friends advised me to come to the airport 5-6 hours before my flight time.. i thought they were bonkers! usually the max is 3 hours.. but now i know why.. hahahaha
@@AnnOsman 5-6 hours is absolutely crazy hahhaha. I was planning to go to China maybe in May because since last month I can go visa free. Not sure if loosing my powerbank(s) is worth it lol because I get pissed already when they always take my lighters at airports in Asia😂(In Europe I never had that).. yeah I will see. But thank you for the advice and for sharing your experience in detail!🙏
@@theRealJohnnyG. maybe nowadays they have a better system? i went there before the pandemic, and it's been a few years since then.. well, i hope...
my experience in china itself was great(been there around 5 times and in different cities).. it's just their airports gave me bad experience..
@@AnnOsman Okay😊👍
Haha you one funny guy, love the review and you got one new subscriber 😂😂 can't help but noticed the accent, is it german?
Thanks m8!😎 Very well observed, my native tongue is Swiss German. I think I will never be able to loose the accent😂
@@theRealJohnnyG. Keep it, the thing makes people unique 😁
Wise man with a wise woman. Never let her go !
Terima kasih kepada saya thank U in our native launguage Malay as a Malaysian I am very happy
For sultan Abdul aziz shah u can call it subang airport
Thank you for watching!! Glad you enjoyed!
I like your vlog..😂😂😂..more great videos sir...
Thanks!🙏 I upload once a week
We have the most underrated tourist spots in the world especially with the East 🇲🇾
Definitely want to go to the east as well! Have never been there.
When I go back to my hometown in Kuching, Sarawak which is a big island but also still part of Malaysia, I still prefer MAS compare to other airlines since the service is better and they are punctual.
Just to share my remedy for sinus issue.
If you drink coffee, try to order a cup of plain black coffee 1 or 1.5 hr before your flight starts descending.
Works for me.
Thanks! I will try that
Thanks for flying our national carrier, our badge of pride 😊
😊🇲🇾
Frankly, Malaysia Airlines has really improved a lot in the recent years. They even recorded their first ever profit in years! ❤
Malaysia Airlines was much better when the onboard video games was an officially licensed SNES emulator.
The smaller one is known as "Subang Airport" ever since...forever by the locals. It was only called "Kuala Lumpur airport" as a shorthand before KLIA is a thing.
Thx for pointing that out
We Malaysians simply say Subang if depart or arrive in Sultan Abdul Aziz Shah Airport.
Ear plugs don't help with the block nose. A great way to equaliser is to hold ur hand infront of your nose and squeeze your nose and blow but not actually blow.
Thank you! Yes, that's the most effective way. I learnd it when i got my scuma license, however if the sinuses are blocked sometimes even that will fail which is really painful
Cool
Malaysia Airlines was leading the world at one point, but after mishaps and budget airlines popping up, national airlines have trouble now to retain customers.
Have a nice day
you too!😉
Malaysia Airline has always been good despite their troubles ❤
"why they built airport so far away"? because there is no big size land available near the city center...
Makes sense hahahaha
How about noise
@@eugeneloke237the airport is further distance from the city
Play with balls is crazy to label a legendary traditional game
😅
"Calm down Malaka" I learn some word =)
Very usefull when in greece hahahah
I have great memories from this airline but I don't fly it anymore, because Malaysia is still a home i won't even consider flying away
You really do have a very beautiful counry!!🇲🇾
can you confirm if there are many immigration officers on duty to handle such crowd at the passport control/check?
As far as I remember most counters were staffed and the officers on duty did not waste time. The line was long but it is not the worst I have seen.
@@theRealJohnnyG. Meaning those people who said there were lack of officers manning the counters were totally wrong! I think it was busy because the increasing number of visitors passing through KLIA..
@@ardentblue7493Yes, probably. Also I was flying in the evening hours which tend to have a high passenger volume at most major airports around the world.
@@ardentblue7493it depends, I am lucky to use the egate, but custom is frequently long and up to 40mins is not uncommon. If you are butt hurt malaysian, I do not apology, if you are foreign visitor, i recommend you to be prepared.
@@hc8714 stupid! Read my comment again!! Did i ever stated that the que in KLIA passport check/custom not long??!! I was asking to the video owner if there was not enough officers on duty during the long que and to be replied by video owner that there were lot of officers during that time. So the long que was not because of the lack of manpower as claimed by some people.. but never in million years that I have said the que at klia passport check was not long.. if i ever said that, i challenge you to get some balls and quote my exact words where i suggested the que at KLIA passport check was short... Next time dont simply accusing something that people did not do you son of whore!!!!
I was stranded at Narita Airport, Tokyo at 11:30pm after my flight was delayed for more than 6 hours. No public transport was available at that hour and MH didn't provide any help. This is the reply from MH's Airlines Customer Relations Airlines Business - CEO’s Office Division, Mr. Rabiatul after 5 months of my feedback:
"The airlines primary commitment is to ensure that the customer is taken to their ticketed destination. We regret to inform you that the airline will not be able to compensate for any indirect or consequential loss arising from the flight rescheduling."
I have to swallowed extra USD200 (midnight charges) to my hotel in Tokyo by taxi after believing one of the ground staffs that I would get reimbursed.
I would foolish enough to believe and take the blame myself for taking Malaysian Airline.
Thank you for sharing your experience with us and sorry that you had to go through this, sounds absolutely horrible.
I also had a pretty similar experience. Their customer service is very poor. As for sending me a refund, they no longer respond. Cheers.
I just wish to let potential MH passengers to be aware that what Mr. Rabiatul said in his reply email: " the airline will not be able to compensate for any indirect or consequential loss arising form the flight rescheduling" and in my case, the taxi-ride is considered an INDIRECT or consequential loss. My lesson is do not take MH if you are travelling for corporate business and have a tight schedule you need to deliver your job.
BTW, the Japanese flight attendant attended to me was top-notched. I have to commend her in-flight service very much and after the 6-hour delay, the tiredness and anxiety could have ruined my work routine. Unfortunately, the ground staff and after-service are a let-down to me. @@dufortb1
Always the best choice to me.
Just call KLSAASA subang airport 😂
Edit: pretty lucky you got the refurbished aircraft, sadly newer refurbished ones usually dont have a IFE system but its alot more clean than usual
Thanks for the tips!
Not the SHADE 😆 6:10
🤫😂😂
The old airport we call it Subang Airport
that's easier🥹
i like the sarcastic jokes pepperred throughout the video
😌😉 just messing around a bit hahah
i don't see any tv screen behind the seat, they usually have entertainment in their International Fleet and local flight above 2 hour flight
I believe they recently refurbished their older planes and took out the screens, replaced it with a place to put your tablets/phones.
@@KatYOunYep, all of MAB'S 737s including the newer MAX 8 units (with a few exceptions such as 9M-FFF) feature seats more akin to LCC ones, with IFE being available through MH Studio app.
I love Malaysia Airlines. Their service is great.
Anyway, regarding the Sultan Abdul Aziz Shah Airport, people just call it as "Subang Airport"
Thanks hahahh that's easier😂
Malaysia Airlines does NOT have a bad reputation at all. It is and has, for many years, been one of the top ranked airlines of Asia. The two tragedies in 2014 were NOT the airlines's fault and the airline has worked to improve itself tremendously since that time. Today Malaysia Airlines is one of Asia's best airlines, again.
MAS was struggling financially since the disappearance of MH370, then the shot down of MH17. After that, COVID lockdown. I will always support MAS, even though the price is a bit pricey compared to any other low cost airlines.
hahah, just called it Subang Airport. Locals just called it Subang Airport
Subang Airport short form is SZB
Yep, that's easier than KLSAAS... airport 😂🙏
@@theRealJohnnyG.no if u look at the alphabet, subang airport has more alphabet than KLSAAS, so i choose to believe KLSAAS is easier to call than subang airport 🗿
@@muhdafif2855 😂😂😂😂 Let's make KLSAAS (??) a thing
Betul² terhibur dengan review oleh Johnny G channel nih...this mamat memang kelakor...hahaha...🤣🤣
Josh Cahill: 👎🏻
Johnny G : 👍🏻
❤️
The blank windows is really common for 737s so blame Boeing not Malaysia airlines
blank windows?
@@theRealJohnnyG. one of the videos that complained Malaysia airlines were talking about the seat that doesn’t have a window 😅
@@ERthe2nd Ahhh okay, thanks for clarifying hahah
I wouldn't say Malaysia Airlines (MH) is underrated. Its more of a "damaged reputation" due to a double whammy; MH370 and MH17 not long after.
I can say as for now, they are slowly building back up to their golden era, albeit there some hiccups here and there, but its going there.
fair enough. Hope they will rise again
KLSSAASA was called "subang airport".. Or so i heard..
thx🙏😂