Ford Ripped Me Off: Caught Them
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- เผยแพร่เมื่อ 3 ต.ค. 2024
- Tom's Key Company believes that an extra car key should not be ridiculously expensive. Visit tomskey.com/?u...
Watch this video as I’ve prepared a hidden camera to see what a car dealership does and let’s see how it compares between Tomskey company and the dealership making car keys.
Don’t get ripped off by a car dealership to get a new spare key when you have Tom’s Key Company.
Tom's Key enables individuals to program new car keys and remote fobs for their vehicle at a fraction of the price most car dealerships charge. We also believe the customer service should be excellent and if it doesn't work for your vehicle, you deserve a full refund.
We also have solutions for many other vehicle brands including GMC, Chevy, Nissan, Infiniti, Toyota, Dodge, Jeep, Chrysler, Lexus, GM, Chevrolet, Buick, Cadillac, and more.
#Ford #Tomskey #programkey
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![Chevy Ripped Me Off: Undercover Investigation [TRUTH REVEALED]](http://i.ytimg.com/vi/5R-KDCfm3qo/mqdefault.jpg)
![Chevy Ripped Me Off: Undercover Investigation [TRUTH REVEALED]](/img/tr.png)
Save hundreds of dollars and hours of time! Order your key today: tomskey.com/?
Miss the days a spare key could be cut at local hardware store or Walmart, both places for $1
Thats the truth hey. i have an older toyota car and the key was 30$ and to get cut was 6$... find out the next year model after mine was a chip key and would be 250$ ! holy crap
I miss the days when people disciplined their children and we didn’t need chip keys.
I work at a small hardware store, the cost for house keys is $2 and we only make car keys for cars made before 2000 and they're $3
My 2010 Yaris just has a normal key, glad it doesn't have the stupid key fob.
Yeah I would like to see a machine make a keyfob for me 😅😅😅😅
I used to work at a Ford dealership for 15 years- the stories I could tell . . .
Tell them!!
Tell 1 then
@@PlumberWRX Okay- customer brings in their car b/c the transmission was making noise. It needed a shift linkage bushing (part # EOAZ-7F330-A, a $2 part back then).
Our transmission guy put the car up on the rack and sprayed cleaner on it and let it sit all day, charging them for a rebuilt transmission.
When this particular bushing went bad the transmission made a horrible metal-on-metal screeching noise so it was plausible to the customer this was the problem.
It’s because of people like this mechanic that I don’t trust anybody in this industry anymore. I know too much.
And now you know . . . the rest of the story.
@@UKnowBo you and others could probably make a whole TH-cam channel on this. It's the reason I have always done all of my own maintenance myself, that i could learn, on my car and bike, until I found a shop owner I trust.
DO TELLS US! PLEZ!
That's why they call them stealerships.
"Yes, but we can get financing for anyone, even YOU!"
Had that the other day at Ram when they tried to charge me $475 for a fuel filter change on my Diesel. 2 filters for about $100 online and 30 minutes of my time vs $475.... they just keep pricing themselves out of customers price range.
Heard this term years ago and have been calling them that ever since!
Chevy dealer quoted me a ridiculous price also. I bought a new fob and programming module off Amazon for $20.
Thank you for an informative video that was direct and to the point.
Beautiful Commercial. I didn’t even realize until half way thru, and then I kept watching!
I didn't realize this was an ad and I watched the whole thing anyways. Your marketing folks need a raise!
"We charge a lot because its a complex security system to protect your car" Meanwhile thief with scan tool still gets your car in 2 mins.
Not with ford sry it takes 15 minutes to get into the pats system Passive Anti Theft System with a ford scanner and if ya mess up and accidentally click back 1 time to many your doing the hole 15 min again to change door code or program a key
@@BlakeBuchanan382 15min to steal your truck isnt much of a difference. If they have the scanner and knowledge, your truck is gone no matter what brand you have.
@@Motorsportsgeek ........see RAM....see Hyundai
yeah...almost instant.
90% of the idiots enable connecting to your car wifi/bluetooth ....thats how they easily get into your car short of a relay attack. I havw mine disabled (stops bogus "updates" too)
@@Motorsportsgeek ...with a keyless entry relay attack it takes less than 3 minutes to unlock and start your car/truck and drive off
I had a dealership tell me they wanted $98 to cut a key for my Express and I said no way it's a basic key and they said it has a chip that's why so expensive and I told them there is no plus symbol on my key and they continued to tell me there system said not according to the vin so he couldn't do it so I ran over to True Value and they copied my key no problem and it was $4 and some change and it starts my vehicle lol
I would have mailed a copy of that receipt with a "thanks for nothing!!" note...
RFID chip. You can get a key cut and transfer that chip to the new key. If you dont, then it will start but will not stay running.
@@bobsoft It depends how old the vehicle is, vehicle prior to a certain time in the past didn't have any sort of (passive) immobiliser, vehicles literally just used a regular key blade.
@@FatHead1979 Yes I am aware. I had a few of those vehicles. Even one where my key was so worn I could take it out of the ignition while it was still running and walk away (Datsun 510)
Ford dealership tried charging me $450 on a key cut and reprogramming for a 2007 Explorer. I programmed it myself for absolutely nothing, and bought a blank key and fob for $15 online. Had a local locksmith cut it for $20. $35 vs $450, pick or choose 😂
Those are crazy prices! if ever you need one again, you may send us an email at help@tomskey.com or visit tomskey.com thank you!
Suck it Ford Robberships.
My local locksmith charged me $4 to cut my key.
Another time, even though I insisted, he didn't even charge me.
Maybe next time you're in the doctors office and you need a finger amputated you could do it yourself or go across the border and get it for cheaper
YeH! I had am 04 sport trac that can be programmed by pressing a series of buttons on the car and the key fob!
I've been building a case against the local Ford Dealership here on how they have been ripping people off. Just got tired of it and started doing my own work on my car for much cheaper, absolute crooks.
NOT JUST FORD . ALL DEALERSHIPS, KIA IS ANOTHER BUNCH OF THEIVES , BIG TIME .
It isn't just Ford. I had a used Highlander with just one key that was falling apart. I went to the local Toyota dealer to get two new keys. With the purchase of the fobbed key, cutting and programming, I was looking at nearly $500. I told them to stuff it. Went to Amazon for two blank keys, had a locksmith cut them from the old one, and figured out how to program them myself. Under $50.
All dealers are a ripoff and thats a fact.
That’s awesome good for you!!! I have the same issue with the single fob that came with my 2012 explorer. It hasn’t been had fun dealing with the Cold Lake Ford dealership here in Alberta. Also The sales manager there was quite rude when my back up camera crapped 2 weeks after I bought it and wanted it replaced. Eventually they did replace it after my fifth time going to the dealership! Not cool! They are straight crooks 🤬 I’m so glad I found 6:27 Tom’s Key Company!
How did you program them yourself?
@@jeffwhite3021 I found the instructions online.There's a key sequence - key on/key off in a specific pattern. I think some models may require some other input, like a press of the brake pedal at a certain point. And they ARE make/model/year specific.
So you can add a new key using that method so long as you have an existing key that works?
I was a master tech for 20yrs and this is exactly why I refused to work at dealership after learning how they operate...
In all fairness, the dealership didn’t necessarily promote this behavior (or know about it) but I truly believe the shop foreman knew and did nothing.
YET YOU SUPPORTED THEM BY WORKING 20 YEARS WITH THEM,,THIS HOW THEY PAYED YOU,,,,MMMMMMMMMMMMM
@@tonycastro6154 no ..as I said I did not work for dearships only independent shops
Trust me. I work at a car dealership. 😂😂
Don't know much about "stealerships", do 'ya? @@UKnowBo
This world needs more people like this man, people who share their knowledge for free with others. Especially in those cases where you know big companies are ripping off people.
All big companies are ripping you off. They wouldn't be big if they weren't.
The world need more people like this man???? All this guy is is a salesman that sells replacement key services. In case you didn't catch on this whole video was just just a giant commercial for Tom's Keys.
So what you're saying is that the world needs more shameless sleazy creeps to film people without their knowledge? And for what...to sell something?
@@patrickbrinkmeier1858 And he got a price on the OEM key fob from the dealer, then compares it to the aftermarket key fob on his website. Pretty deceiving... If you ask for an aftermarket option 99% of dealerships will find one...
Not always big companies it’s called humans inherently bad.
Unfortunately, this is how dealerships actually make a good chunk of their profits. It's a pocket-lining strategy. ALWAYS GO TO A THIRD-PARTY SOURCE FOR VEHICLE-RELATED NEEDS/REPAIRS/ETC. (LIKE TOM'S). Thank you, Tom, for posting this!
I was a bit worried when the 'used' key to my 2010 vehicle quit working in the ignition yet the spare which was collecting dust for 12 years worked fine. Both Fobs still work properly. Congratulations: You got me to watch my first commercial in many years.
This my friends is how you market your product/service. Kudos!
I’ve never been so excited to be ripped off by a dealership. Great video and a BIG eye opener.
This is awesome! I was thinking of getting a new fob but been putting off since I know dealers rake you over the coals every chance they get.
Hello Kevin, you might want to visit tomskey.com to check your vehicle or send us an email at help@tomskey.com for assistance
Bet all have had experiences like that with dealers.
I enjoyed your video. It reinforced my absolute desire to not use dealers for anything but recalls.
The same thing happened to me at a Toyota dealership (2013 Rav4). They wanted 400 dollars to replace a fob. I told them for that price the fob should not be made of plastic. I put it back together with only one piece missing.
Approx. 6 mos. I needed an extra key fob for my 2017 Honda CR-V. The Dealership said it
would be around $500.00. This would include a new key fob + programing. Needless to say
I said NO. Good info. I'm subscribing to your newsletter.
Thank you so much, Mia! Would love to hear from you, you may reach out to us at help@tomskey.com so we can assist you
This is why my Honda Element only has ONE key.....I'm not bending over for their BS.
I was told once by a car lot owner that if he was a dealership he would fire me. I asked why, his response was that I was to good of a mechanic. When he explained that, welllll……. Customer asked me once why I fixed his crown vic for $50 when $1200 at dealer didn’t do it.😂 I told him I wasn’t factory trained😂
Can I ask you a question about my 97 f150
I can remember when you could have a key made for about $1.25 and you never had to worry about a dead battery ..because there was none ..
Ohh dead battery. Gotcha
If you have both original keys, you can program a 3rd key using the menu in the cluster. Do it when you buy the car. Get aftermarket key online..... once you have a third key or even 4th key. Keep originals safe and use the aftermarket keys in case you loose one.... problem solved!
The Problem Is Not The Key It’s The Dealership Ripping People Off.
hindsight is 20/20
I did that for my Ram 13 yrs ago. Just a chip key ,no fob. Well after all these yrs in a Hid A Key under the truck no workee. The elements killed it.
@@michaelwells1783Your Caps Lock Is Broken Bro, You Should Get That Checked Out
No matter the fob, if you have a key type door lock, carry a spare key in a sealed magnetic box mounted within reach on the TOP of a frame member or trailer hitch.
This is exactly why I bought my own key cutting and programming tools. Sure, it's an expensive up-front cost, but I don't have to be extorted by dealerships, plus I have helped many friends and neighbors also not get ripped off.
YUP my brother has a key cutter and literally hundreds of various blanks. Hit the jackpot one weekend at the local flea market. Got all of it for a steal. He has made me copies of several keys.
What kind of key programmer do you have?
@@jeffwhite3021 For most cars, I have an XTOOL InPlus IP616, and for 1998-2016 Volvo, I use both VDash and VIDA with a DICE interface. I bought a two styles of key copier, one that does edge cutting, and a mill that does side and dimple keys. Both are DEFU brand, and are gray and orange.
Great video, look forward to watching more!
Definitely appreciate you showing others the process they can do and how they can save money because everyone’s in it for the money now a day!!
Awesome, thank you!
The Ford dealership near me litterly parked my car in the lot for 4 hours when I took it in for something. They never even looked at it yet told me they found nothing wrong. Little did they know I was watching them.
I had similar experiences with Volvo dealership "Service Departments". When you took the day off from work and they stamp "CUSTOMER WAITING" on the work order and your car is the third one in line when they open first thing in the morning, and send you to the waiting area, but then you see a valet driving your car to the rear parking lot behind the service area, and more than three hours later it's still parked. Then finally, your car is brought into a service bay, where a "technician" opens up the hood, fumbles with something in the engine compartment, then walks away for coffee and a cigarette. Same "technician" returns to your car, shuts the hood down, then drives your car to the Customer Car pick up area, you're presented with the bill by the "Service Advisor", and it shows 4.3 hours of labor, plus $178.95 for "parts" and $38.41 for "shop supplies".😮
@@lorenzoparedes2306 I hope you told them you were watching the whole time!
@@downhomesunset I did, but it made no difference. The last straw was when I brought the car in for service and I picked it up on a Friday evening after a rough work week. The next morning, I went to check the dealership's work, and discovered that the splash pan for the engine/transaxle assembly was missing. I drove to the dealership and spoke with the same "Service Advisor" from the day before about the missing cover, and asked him to check around the service bay where the car had been "serviced". He went into the work area and returned after a few minutes and said he had just spoken to the"technician" who had worked on the car the day prior. He stated "the splash pan was missing when you brought the car in the first time, and he ain't goin' to lie." That dealership went out of business within a year after that, so I imagine my experience was not unique.
I got my new fob and key cut by Tom's. Half the cost of what the dealership wanted. I was skeptical about taking a picture of my key and having Tom's cut the new one from a picture, it worked great!! Programming the new fob was simple and took at the most...1 minute. Great service from Tom's!
Happy to hear that you had a positive experience with us! Saving costs and finding the process simple is what we aim for. We're glad the key-cutting method worked seamlessly for you, and programming the new fob was a breeze. Thank you for choosing us and sharing your positive feedback. If you need anything else or have further questions, feel free to reach out. Safe travels with your newly programmed key fob! 🚗🔑😊
Years ago, I had a stone start a crack in my 87 T-Bird's windshield. Ford wanted $400 or so for the glass plus labor. I had a glass guy come to my house and change it. He had a Ford brand windshield and replaced in an hour including cleanup for $275. They call them stealerships for a reason.
I didn't know there is an option to the dealer for getting a key fob made up. Great info. Thank you.
When you buy a new car it comes with 2
But some families want 2 extra keys for the teens
Each is numbered 1 2 3 4
It also helps with memory seats and mirros
In reference to the video title, Ford didn't "rip you off", Ford did what they said they would do, for the price you agreed to. I do appreciate the information on Tom's Key Co.
Many times I get frustrated for getting an old ford truck..but then I see videos like this and it makes me feel better
Not all fobs are the same! I made a copy for my 2015 Dart, and the docs made it clear that proximity features would NOT work with Tom's fob. Like how you lift the door handle and the car unlocks.
So they are not exactly the same, go figure must be made in China.
My car won't allow you to lock the doors with the FOB inside or if you leave it in the trunk and close the trunk it pops right back open after a second.
Mazda tried to charge me a $4 fee for the software they use "dealer-sockect" to print out an estimate.
That's like Walmart charging a software fee every time you buy groceries to cover their POS. 😂
Sounds like my last trip to a dealership. I came in to get my rotors changed (a buddy changed em and ordered the wrong ones which in my case actually matters) and they charged me $500 and took 4 hours to put my old rotors back on.
LOL!! You said it wrong.. Its STEALERSHIP!
Needed a copy of key and key fob for 2003 Camry. There is a local key/lock smith store that has every key/fob for any car you can think of. The FOB was $45 and that was programmed. Add in the key/cutting and it was maybe $60-65 with tax. Dealerships are an absolute rip-off and many times they're short staffed and hiring mechanics who have to be heavily supervised as they have no experience.
Well, there is another side of a coin. A friend of mine tried to program a key in old mercedes (2004 s320 w220) and had to change 2 gearbox control units, they both locked up by some kind of a antitheft program. And the first time he did not understood thats a key to blame as there was some kind of a counter - the car allowed 10 startups with improperly programmed key before frying the gearbox brains)
2004 or later It's best to call the MB dealer for a new key. That's the year MB converted a majority of cars to transponder keys. Many scammers out there claiming they can reproduce a Mercedes key.
@@juicebox22a thats exactly what happened. As a key was like 300+ euro at the dealership (and with 2 weeks waiting for a key, actually), he found a workshop offering to cut another key into the car for around 50. And ended up spending around 2000 euro as i remember))) not including a new key)
p.s. that was a keyles go car indeed (if that is what you've ment by a transponder key). though i think this problem i equally possible for cars without keyless as well. And i think that may also happen to all the cars with a "fish" key, including earlier ones from like 1998. Allthoug i've heard that older 5g-tronic control unit can be reprogrammed afterwards and is twice cheeper anyway, than brains for newer 7g-tronic cars (that started apperaing in 2004).
p.p.s. and to be fair, it is now definitely possible to find workshops that can properly cut in a key for that era mercs. i have another friend with 2005 CLS 500 (and again, 7G tronic car with the same gearbox control unit), who did succesfully bought and programmed a new key without dealer like 2 year ago (first story is like 10 year ago), and the car is still ok. I actually plan to try too on my older car (again 2005, e200, older 5g-tronic gearbox).
I just spent seven minutes watching a key commercial. What a time to be alive.
Had the same service from a Dodge Ram dealer and they never cut the key and told me to use the old one. 2013 was the year of the key. Great video.
Thank you for doing this, as we are getting the same BS when we looked into a replacement for the second key that was not with a used 2020 Ford Escape we purchased.
I've noticed that none of the late model used cars and suvs I looked at in the past few years had a spare key. I think they withhold them on purpose to make more money.
@@reesedaniel5835 I bought a used vehicle and it came with one fob and one emergency key and they claimed the owner did not have the second fob. I bought a fob on Amazon and went there the next day and told them I needed it programmed and they told me what they would charge to program it and because I did not buy it from the stealership he could not guarantee that it would work. I told him he would be programming it for free and he said, “How did you arrive at that conclusion?” to which I replied, “I am within three days of purchasing this truck. Program it for free or I leave the truck here and walk home.” I had a programmed fob in less than ten minutes.
This is the main reason I won't use dealerships at all! It's not just The Ford dealers either, they all do it! They want to grossly overcharge us for services and act like they're the ones that are doing us a favor lol.
Yes they are disgusting, greedy SNAKES!! That's why I will drive my 2004 paid for, Honda Element until the wheels fall off, and after that I'll just ride my motorcycle.
I agree. When I bought my 2018 Tacoma new, I’d take it in to the dealership for service, because it was new (and service was “free” for the 1st year), but then I noticed that every time I took it in after that, I couldn’t walk out of there without a $500 bill! No more!
Back in the 2000's they would sell pre-cut keys for $50 (they had like 15 pre-cuts for all cars) and charge $200 to program it - which was: turn ignition on 5 times quickly, on the 6th time, you leave it on, and it programs the chip in the key. My salesman programmed my key for free.
I'm an automotive locksmith and to say that there were 15 precuts is simply false. If you are talking about old GM Vats keys there were 15 transponder values. Those keys were not pre-cut. There were thousands of different codes. I'm not going to go into the entire thing but the vehicle needed to be interrogated which could take anywhere from 4 minutes to hour depending which value that car took. You had have a key code and make a test key. Once you found the value you would copy the test key onto the permanent key. If you were talking about anything else there were never 15 precut keys of anything.
What car?
VATS are resistor values. With only the 1986 Corvettes having a 15th value option. All other GM vehicles have 14 values.
@@manatal4673 I don't remember just the 86 Vette having the 15th but it was so long ago. I used to start in the middle 7-8, 6-9 I never had one actually take an hour. Our equipment had a 4 minute timer after each false start. Someone called for one the other day. I don't even know where my interrogater is. I got rid of that old shit years ago. Needless to say I sent them down the road.
Saved almost two hundred on a replacement key through Tom's. Great service.
Hi! Thank you for the feedback. Glad to hear that you got great service from Tom's Key Company. Thank you for leaving us with a review
This is a great advert, I watched it all the way through and learned a lot in the process
I got an estimate to replace my turn signal arm on my 2005 f-150. The quote from Ford was $550. $220 for the part and the rest in shop time and taxes. They said approximately two hours of labor. I found the part on Amazon for less than forty dollars. I have never done work like this, and thanks to TH-cam, it took less than forty minutes to install the new arm. It was not a Motocraft part, It was a chinese knock-off. But right below the one I ordered was the motorcraft part for approximately $70. Half the day at the dealership and $550 versus 40 minutes in my garage and less than $40. If it was up to me they would all be in jail for committing fraud.
they gave up the entry-car market. They're gonna lose the trucks & vans next. Just leaves Mustangs & Flexes. They still make Flexes?? lol.
I also replaced my multi function turn signal switch on my 2003 F250. Used an OEM part and spent about 20 minutes installing it via a TH-cam video. You have to be careful which TH-cam video you watch as a guide. The video from 1A Auto showed that you have to remove the dash to change the switch. You most certainly do not have to do so.
@Fish Hunt You are absolutely correct. Some videos show that you have to remove the steering wheel. That's what the dealership told me had to happen. Whenever I go to youtube videos for advice, I look at multiple videos. Because sure is hell most will be incorrect. In the end, if you do not have a trusted source to advise you, then you must go with your gut.
Would be interesting to see what your profit margins are vs the dealership when everything is factored in.
Probably about the same. The locksmith only does this work, while this is only one job that the dealer does. The equipment costs are pretty much the same, but the rest of the dealer overhead is avoided by the mail order locksmith.
Regarding cutting the key, take it to any hardware store, and they can cut the key blank. Home Depot didn't even charge me for the cutting as I didn't buy their key blank.
Home Depot or Lowe's won't cut your newer car keys. I tried it with my 2019 Expedition.😂
@@kennynguyen2105 They cut it for my 2010 Edge. I bought the chipped key from amazon and took it in. I explained they don't need to do any chip programming, I just need the blank cut. She cut it and said, "No charge."
@@brianvandy4002 It may due to the year since you have 2010. My local HD or Lowes refused to deal with mine. I went to a locksmith and got a new key cut & programed around $250.
@@kennynguyen2105 I bet it is more the store, or the person. You could also go to any Ace Hardware or True Value (or anyplace that cuts keys on a manual machine) and they should be able to cut it also. It's the ones who have the 'computer' that cuts and programs keys that you don't want.
Older keys can be cut at any hardware store,not the newer ones. The machines to cut the newer ones are very expensive and a hardware store is not going to invest in that. The cuts on the newer keys is different than the older ones.
When my brother was Service Manager at the locsl Ram dealer, I took my truck to him because he ran a tight ship. Very customer service oriented. After he retired, I took my truck in to get an oil and fuel filters changed. Took almost the whole day. In one year, the shop filled up with idiots. For the last 2 years, I've been taking it to local shop. They really do a great job at half the price of the dealer.
Wow! Thanks for posting!
Dealers? Aviod them like the plaque...!
Keys on a modern car, hard to avoid the dealership on that.
And the prices quoted here aren't out of the ordinary.
In the future, please put the word "Dealer" or "Dealership" directly in your video title. Ford Motor Company is not responsible for the actions of the dealers, and actually has surprisingly little leverage over them due to the strong franchise laws in each state. As a FoMoCo retiree, I can't even begin to tell you how angry and frustrated we were with the awful behavior of many of the franchised dealerships. Having said that, there were and are some very good dealers as well, but just one bad one taints all of them.
Great suggestion! Thanks for adding some insight here.
The cost of the key fob directly reflex Ford motor company Skippy
@@dakotaautosales9673 - The price of the key fob includes the dealer mark-up. And the word you were looking for is "reflects." Your "reflex" is what your Doctor tests.
@@1001Hobbies Does anybody sell anything for cost of course they have a mark up🤦♂️
@@dakotaautosales9673 - That's why I was surprised at your comment.
Another reason I'm going to hang on to my 2008 Chevy Silverado. Without any special tools I can program new key fobs that cost about $16 and I can also program my own chip key. You just do a few button pushes on the dash for the fob and push pedals and turn ignition key in a specific combination to program the chip key.
Thanx for the video mate. You Rock!!👍
First problem: you brought a ford that identifies as a exploder
Second problem: I just watched an ad for Tom’s
A. You have to drop it off for the day because technicians are busy, they're not just waiting around to jump on your car project. B. They charged the price they quoted. $160 for labor sounds high, but it's fair for around half an hour of work. And even if the actual programming takes just a few minutes, all the time goes into dealing with customers and stuff. C. I bought an aftermarket Lexus key that had a remote and blade. The body broke eventually. I paid the premium for a factory key after that. Oh, and I program all keys at home with an IM608, so no labor charge for me or friends. But if I had to bill random customers that I have no rapport with for it, it would be in line with the dealership.
but you should still have the old emergency key-blade cut, from the original keyfob....they didnt change the lock cylinders....so that charge to recut the key is bogus to begin with.
its no surprise that dealerships make their money in the service department. never expect to get a good deal there.
TRUE.
And I'm still kinda peeved by my Ford having an oddball tire size that's harder to find,Thanks Ford.
I have a ram 1500 and i have not taken it to the dealer in atleast 5 years. Scam artists
I've bought two pickups, and a 2017 Ford Focus new from my local Ford dealership and have been very happy with them. Recently, the brakes on the Focus made a grinding sound at 47000 miles, so I dropped it off. They called me two hours later, and said my brakes were fine, but it looks like the car hasn't been driven for a while and the rotors developed surface rust. This was the case. I had not driven it in a month. He told me I could drive it and the rust would wear off - no charge, or they could do a very light resurfacing of the rotors while on the car - charge $150. I chose the resurfacing. He told me that in wet weather, which we had been having, I should take the car for a drive once a week. They could have charged me several hundred dollars for brake work, but they gave me a no-charge option. Not all dealerships rip you off.
charging you 150 for removing something that would have worn off the first time you drove your vehicle is in fact ripping you off.
Being a mechanic this is one of multiple reasons my newest vehicle is a 2003. I've never bought a brand new car or dealt with one dealership. My daily is a 2000 Cherokee with 304k miles on it. Still runs like a new one
Why pay to have the new key ground, wouldn't the key from the old key fob work? Since its just the door key I would guess it doesn't have a computer chip in it.
With my luck I'd be using the fob without the manual key cut when the car decides to malfunction or battery go dead.
It would but if you lose the fob with the working key then you're out of luck.
If the old fob has completely died that will work.
I spent 25 years investigating “ripoffs” in automotive repair establishments. If you are made aware of the cost, you have not been ripped off.. just don’t go there… I’m sure Tom’s has considerably less overhead than the dealers. Dealers are by no means saints, but it’s really expensive to keep an auto repair shops doors open..
I'll call BS on this one. Your hidden camera did not catch Ford at anything that could be considered a rip off. Your wait time was 2 hours instead of leaving the vehicle for the day. Yes, it took an hour before they started work, but big surprise here, they do not drop everything when you walk in the door. As to the cost of the FOB, there is a difference between genuine OEM parts and aftermarket. Perhaps there is something in this which allows you to beat the OEM part, but all too often, you get what you pay for. I think they dropped the ball when they did not cut the mechanical key, but that is easily resolved and likely at no extra cost. I would agree in general that dealer rates are too high, but everyone is entitled to their business model. Is it expensive?, yes. Is it a ripoff?, no.
I used Tom's Key company to replace the key for my 2011 F-250 that was programmed as a "my key". I couldn't be happier!!! Thanks guys for a solid product and super easy to use programmer!!
Hi James! This definitely inspires us to help more people like you. Thanks for the great review! Glad it worked well.
I was a Repair/rebuild Tech for around 40 years, I quit working for dealerships because of what they did to customers, and what they asked me to do, which I wouldn't. I even told them if they asked me to do anything dishonest I would walk. went out on my own after 6 years of there crap and retired a year ago. Dealerships can't be trusted. I always wanted to get a job where you bust these bandits.
So FORD didn’t rip you off, the dealership did.
Like ford doesn’t know that’s going on. They write the labor rates for every service.
Yep, n the dealership belonged to coca cola I guess 🤣🤣
I was listening in the background and wasn’t sure if you covered your cost too. I know it’s a lot cheaper but what makes the key cost 179 still? I would imagine it would be reasonable around like 80 but that much still seems high unless I’m missing a lot of the cost in process
Dealerships markup their parts as that’s where they make the bulk of their money.
So do corporate shops.
Best bet is get your parts shopped online, and find a shop with a lower hourly labor rate but still good mechanics.
We're here to help you save $$$ at TomsKey.com
Until a few months ago the store I work at would cut AND program these keys for an average cost of around $200! But that included a spare and only took about 5 minutes. Due to lack of interest, that service was eliminated and replaced with an automatic self-serve key cutter that doesn't cut ANY fobs or do ANY programming. Even now that the fob keys are not available anymore people don't even ask if there's any way to do that. We also had an ability to cut a regular car key without a fob for an alternate less expensive ignition and door option. The machine doesn't do that, either.
My fob and key was falling apart. Called local locksmith, he not only charged like maybe $120, but drove to my house and did everything in about 10mins. New everything, works perfectly.
Former tech here. Was at Classic BMW and Rusty Wallace Honda. 20 years.
All dealerships rip customers off in any way shape form or fashion they can think of. It’s literally part of their business model - con everyone out of every dollar possible.
Great work! I bought a Tech II clone and two new fobs for my Corvette for less than the Chevy dealer wanted for one key. I consider dealerships to be a last resort.
I just had a new key made for my Toyota hilux. It has a chip and total cost including programming was $73. I was pleased.
This is the greatest commercial I’ve ever seen
I know this is a commercial, but at least it's informative and somewhat entertaining.
I was in the mall and there was a kiosk that did car keys (FOB)...They quoted me $125.00...I asked several questions to make sure we were on the same page---(key, cutting and programing)..It took 20 minutes and everything went great..The guy did charge me tax also...I did this 2 weeks ago..Happy as hell..
This is indicative of every service at the dealerships. My last oil change on my F150 with an appointment… took almost 2 1/2 hours. And then they wanted me to leave it for suggested new rear brakes at 19,000 miles!! I will never go back.
For something that should cost about $30.
I drive a '95 Honda Odyssey. It's $3 for a spare key. Takes 5 minutes at my local hardware store. And I don't have to worry about car theft because no one wants my old minivan with 200,000 miles on it, but me. The only worry I have is for my catalytic converter.
Took my AWD vehicle to the local Ford dealer for a rear diff oil change. They lied to me said they tried, used penetrating oil etc. but couldn’t get the diff fill plug out and couldn’t do the job (on a Ford) and suggested I try another shop! I took it home, put it on ramps in my driveway and saw the dirt/ rust on the plug hadn’t even been disturbed. I took the plug out without difficulty, changed the diff fluid myself with and then called them on it for an explanation. When caught flat out lying their weasel service manager said ‘What we should have told you is that IF we had tried it would have been hard to get the plug out’.
I put my 92 Chevy Silverado in the local Chevy dealer here where I live to get the timing chain and gear replaced. I did over half the work myself till my health got the best of me. They charged me EVERYTHING, INCLUDING THE WORK I HAD ALREADY DONE !!! After a week I asked if their technicians knew how to time the rig, I was told yes ( of course ). After a few more days I called in and they had their 3RD guy working on it. After the work was finally done, I went in and WAS TOLD THAT THEIR TECHNICIANS COULDN'T AND DIDN'T KNOW HOW TO TIME THE RIG. 30 seconds on TH-cam I found out after i replaced the disintegrating distributor. AND there was the wire cover for the wires on the firewall, the pre heater hose for the fuel was missing, the under the hood work light was crammed under the cold air intake tube. The plastic piece by the hood release ( under hood ) was pushed down below the level it was suppose to be. I was told to shop on Ebay and Amazon for the missing items.... If I was camping right now, I would be very unhappy.
The BMW dealership ripped me off! They charged me about $75,000 for an SUV when the Kia dealership only charges about $28,000 - $35,000!
In the past one could program a new key fob directly from the Ford vehicle with no additional hardware... I got one done for an Escape in 2011, it cost me $64 for the fob and cutting, and took a couple of minutes to program directly from the vehicle.
Now this is what you call an innovative and kickass idea.
I've used Tom's Key TSL-2 programmer for my 2021 Toyota Tundra. Saved me a ton of money. The ordering, shipping and programming process was flawless. The deposit was promptly refunded to me after I returned the unit.
Glad to hear great experiences using our solution, especially with helping people save time and money over expensive dealership quotes. Thank you for taking time to leave us with a great review.
“I’m about to get ripped off by the Ford Dealership” yes. That happens every time anyone drops their car off at a dealer.
I had to pay $300 to get a brand new Acura fob from Honda because every refurbished fob we got remembered it's previous fob and our locksmith couldn't reprogram them. The Acura dealership then charged $80 to program, cut the key blade, and the also washed my car for me.
I needed a second key for my used 2010 Traverse. I took me longer to self check out of Lowes with my $45 spare than it did to program it.
Ever notice how happy they sound at the "service desk"? What they're saying really is: Glad to take your money.
Here in South Africa there was a mechanic that once said " its not them that are sly its the customer that is stupid".
Most fobs have a physical key you can use in a physical lock hidden in/on the door. Read your car's manual. Nobody ever does for some reason. You can get it online if you need to.
FORD WOULD SAY THAT THIS WAS NOT A RIPOFF BUT JUST THE COST OF DOING BUSINESS...
WITH THEM.
UNREAL!
I have a 2006 Hyundai Azera and the ignition key started to no longer turn all the way to start the engine. I called a local Hyundai dealership and they quoted me about $1541 for a new ignition switch, housing, and 2 new keys.
I called a local locksmith who did the same thing for about $480, and he came to me!
Dealerships are not always the best places for service.
In all fairness… Tom’s Key Cutting doesn’t have a corner lot at a major intersection (property tax, etc.) for many years, doesn’t offer coffee and ‘probably’ doesn’t have a smokin’ hot receptionist. So it doesn’t surprise me that it would be cheaper. But your point is still made (cheaper, easier and clearly…faster). Thanks for the video.
I went to get a fob for my new 05 lesabre. They wanted $220 and supposesly only the dealer can do it. Glad I still have the option of using an actual key!
I literally had a Ford dealership owner tell me they do this crap because they can. They tried to charge me $120 just to diagnose a problem on my car.
I’ve always known to avoid dealerships. Only purchased 2 new cars so far and never taken any cars to dealers for recalls because I don’t trust them. It’s also important to buy cars that have very few recalls.
folks i am a retired auto mechanic with 32 years experience and when it comes to pricing for a service the dealerships tend to be the worst place to bring your car. a big part of the problem is dealership mechanics may get an hourly guarantee but it will be 25-30 hours at best so if they are not trying to sell a lot of jobs they are not making money. most everything at a dealership is based off of book time, there are books like Chilton that will give you an estimate on how long a certain job takes and the dealership or shop bases their price off that time and their hourly rate. and most dealerships these days have an hourly rate of $150 dollars or higher! and then their are thinks like recoding keys and key fobsand these prices are super inflated too!
these days everyone wants to steal your money and auto dealerships are some of the worst!
Bought cheap blank key and fob online for $16. Had the key cut for $3 at local hardware store. Removed chip from new key and excess plastic material to insert old chip directly into new key. Has worked for a year now never a problem. Ford Taurus 2015
My step-daughter was calling local police or AAA a couple of times a month OR calling us (her parents) to bring her the spare key because she kept locking her keys in the car.
I sent her to a locksmith to have a few key blades cut. She has them stashed in various places just so she can unlock the car doors.
Also, I found a tv repair shop that could replace the tiny circuit board buttons on the key fob for my Jaguar. One button didn't work. A new fob was $560 plus programming. He replaced all four buttons for $40. I then have him a $40 tip!
I think Tom's Keys are fantastic. I bought the programmer for an 11 Ram and 11 Ford Escape. They worked great. I did have 4 switch blade keys cut at our Ford Dealer and they didn't charge to cut the keys, I brought in my own blanks. A local lock shop wanted $400 for a key, cutting and programming a single key for my 15 Focus. I plan on ordering the Focus programmer from Tom's Keys in the near future.