Don't forget guys, check out the description for more info ⬆ Also to enable playback on your computer, you may need to convert the file format from .mp4 to .mov. I did this for the footage captured in the video. I used cloudconvert.com/mp4-to-mov for the conversion which only took a couple of minutes.
Hi Nick. I now have AR on my car and am about to order Dashcam. Does it matter which usb port in the car you insert the USB memory stick? I have ordered the memory stick and adapter lead.
Hey Nick thanks for the videos really good I spoke to merc about this before I bought it and they told me that it does record when the vehicle is parked if it notices movement or vandalism. Also my alarm was triggered a while ago when I checked my usb it had recorded it ..
Your videos are extremely well done and ultra useful. Thanks for the work and time you put in (from a new CLA user who - thanks to you - is a little less bamboozled).
Be aware it has some massive limitations. I'm going to use an aftermarket unit after I bought the Merc one. It won't start until upto 1 min into the drive as the USB fills up and you have to turn it on each time in the menu and I often forget. If you can wait and remember each time then fine. Quality is good enough though.
For those of us without augmented reality Mercedes does have a retrofit own brand dual channel device. Unfortunately it is insanely priced at over £800 fitted but I do understand it doesn’t invalidate warranties!
Hi Nick, a video I have been waiting for! I currently have a nextbase 522gw dashcam which records in 1440p and I prefer due to the picture quality. 200quid for a 720p dashcam isn't ideal. Shame because the camera quality for reversing is immaculate but that isn't included in this dashcam setup. I'm still waiting to get my car due to the chip shortage but will definitely be using the nextbase dashcam instead.
Aha we have the same dashcam! Haha you might have seen it in the video! 😇 Yeah I guess the camera was designed for augmented reality but then someone thought Dashcam could work by incorporating it in. Not sure if it’s limited by software or not. Ah okay, hopefully you won’t have to wait too long!
Great video thank you. Mercedes need to enable this to start with the engine though at the very least and given that my last Bmw X7 had it fitted to come on from start up makes me thinks Mercedes has missed a trick.
That’s great timing for me! Waiting for delivery of a new E Class Coupe with MBUX this week and I was going to pull the dash cam from my C Class Coupe to go in the new car. I wasn’t looking forward to removing all the cable and trying to install it again. Disappointing you have to turn it on every time and the 720 resolution is not impressive either. Plus £200 is steep for just a software upgrade.
Agreed. There should be a way to set it up and forget it. You are also correct on the antiquated 720p resolution, and 30 fps is just too slow to clearly freeze the action.
I already optioned my AMG a45s and using it all the time, it records to usb flash, great for security reasons. But it doesnt start recording automatically, that feature needs to be added. İ sometimes forget to start recording, not something i wanted to forget...
Great video, very informative. All the dealer could do was point me to the owners manual that talked about using the dashcam but not where to find the app. Learned that from your video, downloaded the app and installed it. Works great. Thanks
720p and no sound - that takes me back. I think it was my first dashcam, back in 2009. That was only 720p too. Although it did have sound, and cost about 40 quid.
@@naveedahmed5226 no its an extra camera. The camera for the front facing is on the front grill. The camera for the Aug navigation is in the windscreen, it's this camera that you need
Sadly no car manufacturer has fitted a rear camera to the back for recording (as far as I know). Camera would need to be on the inside so it doesn’t get dirty.
Thanks for the quick turn around on this video Nick. I was waiting until you did a review before buying it. It does seem that there is a trade off between convenience of a built in camera and top specs of a separate camera. It will be interesting if MB add some settings in the future, such as changing to MPH. Now I just need to find a tiny USB drive/adapter/cable to use it with the (never used) rear USB sockets.
No problem Dave! Yeah as soon as I heard of this, I kind of dropped everything and jumped straight onto it to show what it can do. Glad you liked the video! 🤓
@@npoleary I went ahead and bought the dashcam for my A Class, but on my favourites menu there is no option for Apps. Also when doing a long press on “Loop Record” or “Individual recording” and press save as favourite I get the message “No function available for saving”. Have you heard of this before?
Hi Dave, no I haven’t The only experience I’ve had with it is literally in the video and a few mins before. I bought it the day before and had to wait a little while for it to activate. I know specs to vary from car to car so it might not be the same for everyone as there can be different versions etc
Hi Nick, I always enjoy your videos. I think the only thing it has going for it is it’s inbuilt. Unfortunately it doesn’t record sound and it’s only 720p. For the price you could get one with a much better spec. And it doesn’t have a park mode either. Do you have to pay for it every year?
Hey Peter, yes you’re absolutely right, there are dashcams out there that record in 1080 60FPS or even 4k The built in option is amazing but yes I wish it was a higher resolution too, I’d imagine it’s a software or hardware limitation. The payment is for a one time activation, so it stays with the car 🤓
Nice, clear and simple to follow Nick, good stuff. I’ve got NTG 5.5 and understand that this integrated Dashcam isn’t an option for me. However I looked at having a Dashcam fitted (front and rear) by a professional company so that it was hard wired so it wouldn’t lose power when the car is parked up, plus I didn’t want wires draped around and plugged into a usb point . When I spoke to my Main Dealer about my intention they told me it would invalidate my 3 year new car warranty so I didn’t go ahead. Do you know if their answer is correct?
Hey Captain Scarlett, This could be, I know it’s a bit tricky at the moment with these couple of options and of course the choice is yours. You can get of course get a dashcam hardwired but as the “internals” of the car will have been tampered with, it could invalidate the warranty. In new cars I would suggest carefully putting wires round the outside of the top of the windscreen all the way round and eventually to a USB port or 12V socket. This means your warranty is still intact.
I have this in my C200. The dealer didn't really know much about it so I found out about the lack of auto start the hard way. The most annoying thing however is that, apparently due to chip shortages, there is only one USB-C port in my car so it's either the dashcam or phone charging.
Hi Nick, just to let you know that i purchased the App & it's all up and running. i bought a 128gb dual drive usb and that is recording the dash cam footage. Have another 64gb dual drive installed and that is for my music playback. The dash cam has been added to my favourites as per your instructions, so at the moment all is good. Thank you 👍🏻
After living with this for the last six months + I've decided to fit an aftermarket unit. The main reason is the length of time before it is available after starting the car. Not only do you have to turn it on each time you want to use it but you have to wait 1-2 mins after starting the car before it sees the USB stick (I've tried several). A great idea in practice ruined by the implemention.
@@prithvim8743 I haven't yet to be honest. The Mercedes built in unit is a great idea ruined by the health and safety / gdpr legal police. A bit like the mercedes service plan where they no longer email you but you have to signup to an online portal. I just never renewed it due to the hassle, just madness. I got an email this morning asking me to re-buy the online services with a link that took me to an online store which didn't work. Tried it from my Mercedes App and the store isn't available yet in the UK. Laughable. The GLE 43 however is the best car I have ever had. I love it !
Hi Nick! Is there an option to keep this camera recording after leaving the vehicle unoccupied? If not that defeats the purpose of someone who might damage or try to steal your vehicle. Thanks.
Hi Anthony, no it only works in the way I showed in the video. It will only work when you press record at the start of each journey. It’s one of the major factors to why I made this video so people can see if this new service is right for them. There are other dashcams (3rd party ones) that will offer G-Sensors, parking modes and higher resolutions but it is really nice to see an integrated solution now. Let’s hope an update comes out in the future that can add these things!
I just transferred my old dash cam to my new C-class the only issue was the wire goes into the central holder thing in front of the round mouse as needs to be connected to cigarette lighter. Cost for installation free (myself), cost of dash cam £30 a few years ago when i bought it. advantage : starts recording every time my car starts.
On my 2022 GLC I had the surprise to see that the dashcam can be set to start recording automatically. It's not set by default and it's pretty hidden: in the dashcam app settings, while in the loop recording tab, click on the small cogwheel in the lower screen. On the page that opens there's a big button on the lower screen saying something like "start camera automatically when you start the car". Tick that and the camera will start automatically. This only works in loop recording mode, though...which is not a big deal, since that's how a dashcam is suppose to work anyway.
Ah awesome Catalin, where about’s are you based? Hard to tell in the comments 😅 When I last used it, it was a manual start only which I presume is still the case for the UK
@@npoleary Thanks for the reply, Nick! I'm located in Romania. The car is a week old - that is why I mentioned the year and model, because there might be a possibility that this feature appeared in the latest software update. Cheers!
Salutare Catalin, optiunea de Dashcam era deja activa cand a venit masina? Incerc sa o activez si eu pe un E-Class cu realitate augmentata dar imi apare in sistem optiunea ca inactiva iar cand incerc sa o achizitionez din Mercedes Me Store spune ca nu e compatibila cu masina. Mersi mult!
@@marcelpavel7366 Salut, Marcel. Optiunea "Dashcam" a fost activa din fabrica - am achizitionat-o cand am configurat masina. Nu stiu daca la E class optiunea dashcam e inclusa automat cand optezi pt realitate augmentata. Eu a trebuit sa platesc pentru ambele optiuni, la GLC. Cel mai bine e sa intrebi la dealer sau la mercedes suport clienti. E posibil doar sa-ti aplice un cod ca sa dea drumul la optiune, daca ai deja AR. Multa bafta!
I was very hopeful when the video came up on my watch list But. £200 for a lower quality recording that doesn’t start automatically and doesn’t cover parking is way too high. I would consider it if it was a £25 or less option . It should have a option to have auto start in favourites. Thanks for your great videos and tips, one of my favourite TH-cam channels 👍.
Thank you! This is exactly why I thought to make a video on it. I wish it did have auto start but due to regulations in certain countries it won’t. I believe it’s 720p because either a hardware or a software limitation. At least people know the ins and outs of it now 🤓
Thanks for this one Nick, I thought this would be the answer to my needs as I've been nervous about getting a dash cam fitted to my 2021 B Class 250e by a 3rd party because of quality and warranty fears. I therefore paid my £200 and got the software downloaded. I am however very disappointed so I'm exercising my 14 day cancellation entitlement tomorrow. The image quality is very low - I cannot for example read most other vehicles numberplates on playback. The non auto start is a pain to remember to initiate each time I start up. There is an awful reflection of the dashboard top in the playback image especially in bright sunlight because the camera lens is a small distance from the windscreen glass. Worst of all, however, having had a perfect Mercedes experience since delivery of the car 3 months ago, this has not been the case in the 3 days since the software was downloaded onto my car. I have received a "Function not available" startup message on about 50% of my journeys AND I have experienced 2 very strange electronic 'failures' since the software was added which have affected the whole vehicle during recharging - one seemed outwardly to have killed all the car electronics (no alarm lights or anything else showing internally and no response when I tried to unlock the doors using the handles) thankfully everything started up when I used the key. The other resulted in all the head and rear lights being on when the car was parked inside my garage (they were not on when I left the vehicle). I'm sorry to say that Mercedes have not got this right at all. My only question therefore remains how can I get a decent camera system installed?
@@bobsiddle6454 according to my local dealership if you go to a professional dash cam fitting place, it’s still covered. I would speak to a auto electrician or Halfords. If they don’t wire into the system and use something like a fuse splitter that does not alter the electrical system. It’s okay. But ask the questions and make sure they know what they are doing Before fitting.
Hey Bob, honestly that’s exactly why I made a video and of course showed an unedited demo at the end so people can see if it’s right for them. But yes you can email them if you wish to cancel it. Honestly the best way is either a 12V socket if you have one or the USB ports (or USB-C). Yes you will have to run wires round but 5 metres is plenty for a car for a front one.
The dash cam is good but it fails on several things: 1) You can't use it when you first start the car. Sometimes it will take up to a minute to see the memory stick. 2) It's not automatic, you have to remember to turn it on each time. 3) The quality isn't too bad but not as good as after market ones (still good enough for the job though) 4) When playing videos back on a Mac you need to use VLC as it's not a standard .mp4 video (VLC is free)
Yes it’s just some computers can’t playback the files the multimedia system produces. So you can either convert them or I believe VLC player can play them 🤓
@@npoleary Yes that's correct. VLC on a Mac will play them. You can of course view them in the car. No fix for having to wait 60 seconds + to be able to use it nor it being automatic. The number of times I've wanted to look at footage and then realised I hadn't started it. Seriously flawed and I would have expected better from Mercedes (otherwise a superb car though).
Another shortcut is assigning to the hand gesture shortcut, if you have that feature. Point two fingers under the sensors, starts recording for me. It will be nice if we could play back the video on Mercedes.
Thank you very much for this video Nick! It has been very helpful. One question that I have is....if I'm using Waze in my A250e via Android Auto, am I also able to record using the dashcam? The reason I ask is because I would have to have my phone connected via USB C to use Waze, so I'm wondering if both can happen at the same time i.e. use Waze and record images to my phone.
Hi Andre, Honestly that isn’t something that I had tested but sadly the car I used has gone back. I can’t imagine why it wouldn’t work, MBUX and Android Auto are separate, almost like an app in an operating system so I’m sure it would work. I’d imagine it’ll record to USB like normal and you can use android auto at the same time.
I see it as a very limited feature. I opted for the MB dashcam attached to windscreen and rear that records even whilst car is parked. The built-in dashcam is retrograde compared. Very detailed and factual as usual. Thank you Nick.
Hi Alan , do you mean the onboard DCam in this video in not really worth it? You mentioned having a MB ( MBenz ??) Fitted - was this instead of the onboard dash cam ? Cheers
No worries Erin! Although not sadly not on every car! You can check on the Mercedes me store (long as your car is linked to your Mercedes me account) 🤓
I have augmented reality, but according to my MB dealer I should also have the function that allows you to operate certain functions with hand movements. When you have this function in combination with AR, you can use the dashcam. Unfortunately I only have AR so I can't use the dashcam.
I got all excited, Until I saw your video Nick. I'll wait for higher res, mph and auto record. Meantime Nextbase Front & Rear are still streets ahead unfortunately :(
Hey Richard, aha one of the reasons why I produced a video to let everyone know how it works and what it’s like 🤓 Sadly in built systems are heavily restricted by localised laws on privacy etc. Some countries don’t even allow this, even the UK was in this position last year but had recently changed. By hey, it’s a step in the right direction , who knows the next one might have loads of features! 🤓
Hi Guys, glad you all love the video! I’ve had a huge amount of requests to help with locating it on the Mercedes me store. UK USERS ONLY: bit.ly/MercedesmeUKDashcam Really sorry I won’t be able to assist with exact specifics as to why you might not have it yet but I have heard you need to check: REQUIREMENTS FOR DASHCAM: MBUX Multimedia System (Generation 1 or Generation 2) MBUX Augmented Reality for Navigation (Code U19) Purchased Mercedes me Dashcam Service FU3 Update (completed at a Mercedes-Benz Workshop) USB Memory Stick If you can't see it, it can be for a number of reasons such as the equipment in your Mercedes, it may not have had a software update yet or it genuinely may not be available where you live. Best thing to do is speak with the Mercedes me team and they may be able to point you in the right direction. You can get them on the Mercedes me app, top left and then press help.
Use this link, *then* log into Mercedes Me. It will then tell you if your car is compatible. I have read elsewhere that this was a feature that was going to be offered on certain 2021 vehicles - sadly it seems unavailable on my 2020 EQC. For those asking, in the UK it costs £200 for permanent activation - no subsequent subscription or renewal required.
What’s slightly misleading by Mercedes is the message you get if you can’t order it yet is that it’s because of the hardware on your car. When we have seen one person get a software update from 063 and then suddenly they were able to buy it. It’s almost like it needs U19, 549 and 080 software and something else I haven’t figured. When asking Mercedes support; you get told it’s because you don’t have 21U. Yet 21U is only added to the Vedoc when you buy Dashcam on the store or get it factory enabled.
The truth is there is a software glitch on Mercedes side and they are fobbing people off because they haven’t the foggiest and no point advising people to ring Mercedes me, I just have he told me I need customer service or main dealer because there is an issue with my car and many other cars who have all the necessary hardware and software but still unable to get it and it appears it seems to be the ones who had 080 software factory installed like mine.
Hi Nick, love all your videos, especially the HOLD press on brake pedal!! I have been waiting for MB to bring on the dash cam feature. I have a B Class 180 with MBUX and augmented navigation BUT, I already use the USB C in the arm rest compartment for inputting my music (large SD card on dongle which works well. If I purchase this app and fit a memory stick to the front USB C will I be able to specify which USB C to use for recording the dashcam?? hope this makes sense. regards Martin
Thanks me! Glad you enjoy the videos! Sadly I didn’t get to try that when I bought it on a car when I made the video. MBUX normally only allows one device at a time so I would presume it will only work with one USB stick
Hi Nick another great video, looked at my Mercedes me and only had the Urban Guard Package showing for my 21 plate GLC 300 de, surprised it would be good to have the added safety of a dash cam. 🙁
Thank you! It depends on the specification, some models have a thing called Augmented Reality which is the thing you need to be able to use this. I have a dashcam topic coming soon which I’m working on over the next month so keep your eyes peeled! 🤓
Hi Nick, I have a less than 1 year old CLA 250 with augmented reality, but the Mercedes me store doesn't give me the option for dash cam. Is the CLA dashcam not available?
I've got a CLA 200 Prem Plus, reg'd in 2021 and have the option in the store. My wife has a GLA Prem (not plus), reg'd in 2021, with aug reality etc. but not showing in the store.
Yeah sorry guys, I wouldn’t know exact specifics on why you might not have it. Best thing to do is speak with the Mercedes me team and they may be able to point you in the right direction. Tap on the top left of the app, then press help and they’ll be able to advise.
I have the GLA 250e premium plus with MBUX U19 & 548 but still have no option to buy, why Mercedes have to complicate things? I even have the latest software 080 and have dashcam disabled in my car menu so its 100 percent compatible
Hi Nick. Thanks for the video. Does the dash cam feature impact on the camera being used for augmented reality on the sat nav ie can it do both at the same time or does the dash cam feature override the sat nav feature if its activated?
Hey Reverse Vision, good idea! But unfortunately that wouldn’t work :( The reversing camera is on the outside so it‘ll get grubby pretty quickly! Dashcams are always located inside ideally up high
Another great video Nick. My A Class is 2018 bought used. (still under warranty till December) because of not live traffic and Mercedes Me items stuck on Activating. Maybe because of owner change. Brooklands has updated my MBUX. Now suddenly have a dash cam option to buy on the store. Only thing is I use both front USB ports I hope I can use one of the rear ones for the memory stick. Anyone know?
Another great video, Nick. I’d no idea this option is available. Checked the store and it is for my Merc. Only hesitation for me is because it doesn’t record when parked / unattended :(.
Hey David, thank you! Yeah this is exactly why I rushed to make a video showing off how it works. It doesn’t have a load of features compared to a 3rd party one, but the integrated solution is great!
I wish the camera has auto start, higher resolution and cloud storage. Also would be nice if you can open your phone and see the camera in real time. Missing so many things to be a good dashcam.Tesla is 10 years ahead any other car seriously 😕
After watching your video, I called my dealer to see how to subscribe and how much it would cost. The answer is rather interesting: in the US (at least in Texas) there is no fee. Just plug in the USB drive and turn it on. And yes, I just did it and it's up and running. Incidentally, the map program is also free. My car is a 2021 GLA 250.
hooked on the videos , just ordered an amg gle 350 de premium plus, thought this option was perfect, however it seems these options have been pulled from the UK market ! as well as the augmented sat nav as of Aug 2021, or so i have been told, unable to test a gle drive hybrid as there are none around ! so was taking a gamble , will they be fixed or reinstated as option keep up the good work very informative
Hey Tony, thank you glad you like the videos! Honestly with specific specification at the moment and of course the impact the global chip shortage is having it’s best to ask your local dealership and they’ll be able to clarify.
Excellent video, Nick. Here in Germany, the dashcam can still not be activated. However, only 720p at only 30 fps is not enough either. - Thanks for working on the topic including the footage.
Hi Nick, I've got my A250e imported from Germany. I can not activate the dashcam since it a "German software". Can the dealer change this ? I live in Belgium. Thanks in advance for your reply. Greetings from Belgium 🇧🇪🇧🇪🇧🇪🇧🇪
Really sorry Theo, I’m not sure. I’ve never worked on them myself on a technical point of view. Best thing to do is get in touch with your local Mercedes and ask 🤓 Hopefully they’ll be able to point you in the right direction 👍🏼
My new Mercedes A-class didn't come with the augmented reality chip installed yet due to the European chip shortage. Will I need this chip installed to get the dash cam feature?
Not sure why I would have to change the mbux head unit? Mercedes told me that they will simply install the chip once available. Just wondering if the dashcam will work without the augmented reality chip currently or if I need to wait til it gets installed.
Great video! I am tempted by this just for ease but I can’t find any examples of recording at night. Does it have nightvision / is the quality good enough? Thank you!
Hi Edward, really sorry sadly I didn’t get the opportunity to try it at night 🙁 so not sure I’m imagine the quality would be the same as the Augmented Reality at night which is good enough to see things clearly. Of course for ultimate clarity an external dashcam may produce better results as they’ll have a dedicated lens / sensor and processor
Have been enjoying all of your Mercedes tiod and tricks. I bought an EQC 6 months ago but, to my disappointment, it doesn't have the in built dashcam. Would you be able to recommend an alternative dashcam? I'd like to keep the clean aesthetic and not have wires coming from the centre console up to the windscreen. Thanks!
Hey Matthew, thank you! It’s something I’m considering reviewing in the future as quite a few have suggested it! Not something I can recommend at the moment though, the last one I bought was years ago so I’d need to do some homework again! 😅😜 It’s defo a contender for a future video!
Thanks Nick, really helpful. I purchased the other week, not fantastically impressed. When I switch the car should the DashCam app always be there on start up?. Mine is hit & miss, sometimes taking up to a minute to show, which is no good if you crash in the first minute of your journey. Merc me twitter useless (it seems no one look's at this, DMs or Tweets) and support via email are not responding (but did when I had install problems). First Merc ive bought, expected better from them. If I wanted poor support id have bought a Ford
Hey John, thank you glad you enjoyed the video! It can take a couple of seconds to appear (when I used it last in the video). If you have issues though have you spoken with Mercedes me support, there’s a help section on the app where you can submit help requests etc.
Thanks a lot for the demo. Does it use only front camera for recording? Or front and rear? Or 360? Can the memory stick be plugged in to any port? Or just the one which is used for Apple car play?
Hey Moez, no worries! Just front camera and it has to be manually started each time after approx 30 seconds so factor that in if you do buy. Yes memory stick can be plugged in any front port however I don’t believe Apple CarPlay will function because it’s a replacement for MBUX. MBUX is suspended when Apple CarPlay is running.
Hi Nick, love all your videos, thanks so much for helping me understand my Mercedes. Can I use Android Auto at the same time as having the Dash Cam recording? I have a 71 plate with only one front USB-C and 2 in the glove box. Thank you
Any idea what to do if the system is no longer recognizing the USB stick plugged in? It was previously working for me but took it out and plugged it back in and since then it will not recognize. The wheel menu recognizes that the USB icon is there so it knows the USB is there to play media, but the dashcam app is not recognizing the USB anymore (I know the stick is working as it has a light on it).
Hi Nick, you have produced a great set of informative videos, I have one question around the Mercedes Me apps, once you have downloaded them do they stay with the Mercedes Me app or with the car, ie if I buy second hand and app is installed does it go after a reset?
Hey Ian, thank you! No a software reset won’t disconnect your car from your Mercedes me account. You can connect and disconnect a car from your Mercedes me account or app
Hi ! Thanks for your great videos and all the recommendations you're sharing! I ordered my new GLA250e with this extra the Dash Camera - 21U Option and paid for this extra - 210 Euro - but unfortunately, I cannot activate and use it (record the road and save the video on a usb). Kindly note that in the configuration before placing the order this option (21U) could be chosen on its own without the need for something else to be operational. What I heard recently is that perhaps the cam module is not installed by the factory due to lack of the cam kit and can be retrofit later on but no one informed me during the car demonstration the day i first received it. So is there any way to activate and use this dash cam feature? Please advise.
Hey Vasilis, really sorry you’ll have to speak with your local Mercedes on that one! This is something that varies massively round the world as you can’t order Dashcam from factory in the UK. You can only buy it on selected models in the UK if you have MBUX & an option called Augmented Reality. If you get in touch with your local dealership, I’m sure they can check your car’s specification and let you know! 🤓
Dash cams do not impact on insurance price in uk yet! But an aftermarket Thinkaware dash cam will it interfere with my navigation system if mounted near the rear vision mirror ? The merc only dash cam is only available in the premium plus package at 10k extra in uk
Recommend the Kexin flash stick - tiny with USB B and C combined and plugs into my computer (USB-B) and iPad Pro(C) and with a tiny usb to lightening adapter I found can also plays back on my IPhone. Have found the operation of the camera issue free and like the neat setup despite the previously mentioned known about drawbacks and am very pleased I made the purchase
Hi Nick, thank you for the video; I have this service, it worked well for just a few days, but now most of the time it shows that “the camera is not available “, and it's not working. Resetting the system wasn't helpful as well. Do you have any suggestions? My car is an EQC premium plus 2022. Thanks
Hey Pete, sadly no on the majority of cars. I tried this on the new S-Class and it did work but it has a new generation of MBUX (almost like an MBUX v2) So a potential for future model launches! We’ll have to wait and see over the next few years as the S-Class always sets the bar for other models to follow.
Hi Nick, this is great idea. I’m going to upgrade mine. Thanks Nick beautiful vlog. Is it price for dash cam we pay only once . Don’t have to pay every year.
I` ve waited for this soooo long and now that is here i will not install it. I had a Vantrue dashcam installed temporarily that records up to 4k with sound and has front,back AND inside camera. So buying a 720p dashcam from Mercedes that i have to activate in every drive and it does not cover any parking bumps its next to useless for me. Its good to have the option for the people who actually need it but i think it could cost less in an ideal world.
Love the video. I have MBX AR. Sadly last year Mercedes suddenly stopped offering this paid service. It came up as a paid option on my app last year and disappeared a week later. Both the garage and head office confirm it's not available... are there any other options Nick? Perhaps it's just a new customer thing - my car is just over 3 years old now.
Hey Clare, thank you! Really sorry I wouldn’t know, I mean if Mercedes had confirmed that it’s not there then I would presume that’s the case. I haven’t used it since I produced this video over a year ago but it’s still in the Mercedes me store: shop.mercedes-benz.com/en-gb/connect/pdp/Dashcam/608
Another great video Nick. We have Mercedes GLE 350de with MBUX and augmented reality . Tried to find upgrade for dash cam on Mercedes store app but doesn’t seem to appear as an option to buy. Any suggestions ?
Really sorry I won’t be able to assist with exact specifics as to why you might not have it yet. It can be for a number of reasons such as the equipment in your Mercedes, it may not have had a software update yet or it genuinely may not be available where you live. Best thing to do is speak with the Mercedes me team and they may be able to point you in the right direction. You can get them on the Mercedes me app, top left and then press help.
Hey Nick, thanks for this just successfully set this up on my new CLA. Do you know if its possible to change the vehicle speed shown on the playback from Km/h to MPH
Hey Nick, I have the A200 model with augmented reality but get this error, 'Dashcam is unfortunately not available for your A 200 AMG Line vehicle due to the hardware installed ex factory.'. Any suggestions?
Hey GR1NT, I’m sorry I wouldn’t know exact specifics on why you might not have it. Best thing to do is speak with the Mercedes me team and they may be able to point you in the right direction. You can contact them on the app, top left and then that help. They’ll be able to advise what it might be whether that would be hardware, software etc
Love that it's become live but there are major flaws with it. I've had it for over a week now. As you mentioned it doesn't start automatically and it's annoying that it can take up to 5 minutes before it can start and I've had a journey that it wouldn't even start but I was on the motorway by this point so couldn't stop to start the car again. Good in theory, poor in practice. GLA200 AMG Line Premium
Hi Nick great video as always I've got the dashcam app on my cla I've had it a while now and took your advice with the sandisc usb however I've checked the auto loop function but when the stick is full it won't overwrite i need to remove the stick and wipe it on my pc. Any idea regards Colin
Hey Colin thank you! I only used it once when I produced this video and seem to recall to options when recording. There was the once option and the loop option. The loop is the one that will overwrite the oldest like any other dashcam. If that’s not working I’d suggest chatting with Mercedes and ask them to have a look. They could get one their technicians to check it out.
Thanks for another great video Nick - I have the premium pack on my car with MBUX and the camera but it’s not showing yet in the Mercedes Me store. I’m wondering if Mercedes are rolling it out in phases starting with the higher range models first.
Hey Mark, no I don’t think so, it seems that it’s a 50/50 looking at the comments. As you said it could be a rolling update rather than all at once. Apple does this so their servers don’t overload! 😅 Best thing to do is speak with the Mercedes me team and they may be able to point you in the right direction. You can contact them on the app, top left and then that help. They’ll be able to advise what it might be whether that would be hardware, software etc
Hello Nick, first of all thanks for tour videos. I have a MB GLA 250e and I would like to add a dash cam. Can you please help me with the following questions: - is it possible to combine the dashcam live camera with the navigation, since I don’t have the front camera? - will all the other apps and functionalities be available while using the dashcam? For example apple car play or simply parktronic? Thanks!
Thank you K G! 🙏🙏 No sadly not, Augmented Reality is only available on selected models in Mercedes. The best thing would be just to get a 3rd party one installed especially as you use Apple CarPlay. If it did have a camera, the USB port needs a memory stick to record which then means it’s occupied by a stick so Apple CarPlay wouldn’t work. I doubt the system would be powerful enough to do all of that anyway
Personally I favour just downloading VLC player to play back the Dashcam on windows or mac. Or using Handbrake and a profile I created to convert to h.265 for regular playback with 1/3 the file size
Hi Nick, just wondering after having a usb stick with speed cameras 🎥 left plugged in the car, adding another USB stick so I can use dash cam as well, will the car use the correct usb for recording. (If you know what I mean). Thanks again.
Hi Nick, my new B-class has MBUX and the camera, but looking on the MB Me store the dash cam feature does not seem to be available. The car does not have the Augmented Reality chip (due to the chip shortage) but will be installed later, when available. I guess this is the reason the dash cam feature is not showing for my car in the store?
Well I’ve got a 2020 B200 that has both MBUX and augmented reality on the sat nav (so must have the chip) and it doesn’t show up on my store thing either!
Very hit and miss. On occasions it starts, via Nicks short cut idea, but mostly informs me that the function is "unavailable" On entering Dashcam via the app it states "USB full" which is a mystery as it is set on Loop Recording. Never mind, tried contacting Mercedes Me via the vehicle to ask for a reset or the like, only to hear music and apologies for long delays. Not a great purchase.
Hey Ramon, unfortunately no there’s no camera on the back for that purpose. Yes there’s a reversing camera but it’s positioned on the outside so would get dirty defeating the point.
I’ve got this app on my 22 plate W206 C220. Unfortunately, I don’t use it as, inexplicably, there is no way of getting it to start recording automatically on each journey. The quickest way of starting it is via the favourites button on the steering wheel, which is a bit of a pain as it takes around 20 seconds for the UI to initialise once the ignition button is pressed before said favourites button can be used. By which time I’m invariably driving and forget to start the recording. I would be pretty annoyed about this had I paid the activation fee for the software (around £300 I believe) but as it came pre-installed and activated from factory when I collected the car last July it’s more a wasted opportunity for Mercedes than a waste of money for me. Hopefully this is sorted with an update at some point but I doubt it.
Hi Nick, great video as usual. I have a A250e Premium, without augmented reality. I would like to connect the excellent 4k dashcam from my previous BMW. This had a USB port hidden out of view underneath the glove compartment but I couldn't find a similar hidden port in the Mercedes. Do you know if there is one? Thanks
Hi manxdoc, thank you! Glad you enjoy the videos! Most modern cars these days just have USB-C ports so if you don’t have the right cable then you may need to get an adapter called a USB-C to USB dongle: bit.ly/USB-CAdapter In Mercedes, depends on your specification but they’ll always be either next to your cup holders or in the centre compartment (kind of where your elbow goes when driving) When I’ve wired up a dashcam to my own A-Class sometime ago, it’s possible to almost hide the wire (you’ll need 5 metres) however due to the design on the inside, you will see the wire go into one of these places. The only other option is to hard wire to a fuse box but just air on the side of caution as some dealerships may not do this or even offer it as it could in some cases affect the warranty.
I believe it requires the mbux updated to FUP3? as I've just had this installed on my car owing to A-auto not responding to touch pads (saw on A-Class forums owners saying this update fixes that) it's an overnight install though🙄. in my case a train journey back from Cardiff as they said when they called me (shopping in Cardiff while waiting) that they were sorry but had no courtesy cars) plus had to calibrate the augmented camera in windscreen. message received from car this morning that update successful, also the buy dash cam option appeared in the 'Me' app but at £200 for software activation🙄. but at 720p , non auto start , no impact detection start (although car has impact detection sensors) not great value.. fingers crossed the clever people who can will write and release the activation software necessary 🤞👍
Don't forget guys, check out the description for more info ⬆
Also to enable playback on your computer, you may need to convert the file format from .mp4 to .mov.
I did this for the footage captured in the video. I used cloudconvert.com/mp4-to-mov for the conversion which only took a couple of minutes.
Hi Nick. I now have AR on my car and am about to order Dashcam. Does it matter which usb port in the car you insert the USB memory stick? I have ordered the memory stick and adapter lead.
Ah awesome!
Just the front USB ports 🤓 any of them should work in most models
Hey Nick thanks for the videos really good I spoke to merc about this before I bought it and they told me that it does record when the vehicle is parked if it notices movement or vandalism.
Also my alarm was triggered a while ago when I checked my usb it had recorded it ..
Ah interesting
I am hoping to cover this topic again soon later on the year so so watch this space! 👀 I’ll check it out!
@@npoleary that would be cool mate I look forward to it
Excellent - I've got the augmented reality on my car so I'm definitely looking into it when my service is due next month.
Your videos are extremely well done and ultra useful. Thanks for the work and time you put in (from a new CLA user who - thanks to you - is a little less bamboozled).
Awh thank you! Wish I had a team behind me to make the videos even better! But I’ll keep them coming and always open to suggestions for future videos!
Great video as always Nick.. I hate anything stuck to my windscreen with a suction cup and therefore would love something like this on my car.. 👍
Be aware it has some massive limitations. I'm going to use an aftermarket unit after I bought the Merc one. It won't start until upto 1 min into the drive as the USB fills up and you have to turn it on each time in the menu and I often forget. If you can wait and remember each time then fine. Quality is good enough though.
For those of us without augmented reality Mercedes does have a retrofit own brand dual channel device. Unfortunately it is insanely priced at over £800 fitted but I do understand it doesn’t invalidate warranties!
This is an amazing addition! Thank you for this update, Nick. 👌
No problem! Thanks Lightning Farron! 🤓
@@npoleary what is your opinion about this? They couldn't solve it in turkey for 5 months th-cam.com/video/TnFJkd_M0H4/w-d-xo.html
Great video Nick, easy to follow step-by-step as always.👍
Thank you Trevor! 🤓
This was exactly the information I was looking for. Thank you!
Hi Nick, a video I have been waiting for! I currently have a nextbase 522gw dashcam which records in 1440p and I prefer due to the picture quality. 200quid for a 720p dashcam isn't ideal. Shame because the camera quality for reversing is immaculate but that isn't included in this dashcam setup.
I'm still waiting to get my car due to the chip shortage but will definitely be using the nextbase dashcam instead.
Aha we have the same dashcam! Haha you might have seen it in the video! 😇
Yeah I guess the camera was designed for augmented reality but then someone thought Dashcam could work by incorporating it in. Not sure if it’s limited by software or not.
Ah okay, hopefully you won’t have to wait too long!
Great video thank you. Mercedes need to enable this to start with the engine though at the very least and given that my last Bmw X7 had it fitted to come on from start up makes me thinks Mercedes has missed a trick.
Love your video Nick, you always give accurate info, thanks and keep up the good work
Thanks Jared! Will do! 🤓
Another great video Nick. Thank you for the insight and knowledge!!
No problem! 🤓
That’s great timing for me! Waiting for delivery of a new E Class Coupe with MBUX this week and I was going to pull the dash cam from my C Class Coupe to go in the new car. I wasn’t looking forward to removing all the cable and trying to install it again. Disappointing you have to turn it on every time and the 720 resolution is not impressive either. Plus £200 is steep for just a software upgrade.
Agreed. There should be a way to set it up and forget it. You are also correct on the antiquated 720p resolution, and 30 fps is just too slow to clearly freeze the action.
Saying I can't get it on my 21 plate e class 😒
I already optioned my AMG a45s and using it all the time, it records to usb flash, great for security reasons. But it doesnt start recording automatically, that feature needs to be added. İ sometimes forget to start recording, not something i wanted to forget...
Great video, very informative. All the dealer could do was point me to the owners manual that talked about using the dashcam but not where to find the app. Learned that from your video, downloaded the app and installed it. Works great. Thanks
Thank you! Glad you enjoyed it! 🤓 I’ll keep the videos coming!
Gonna get this on my new E-Class coupe when its delivered! Thanks for the video!
720p and no sound - that takes me back. I think it was my first dashcam, back in 2009. That was only 720p too. Although it did have sound, and cost about 40 quid.
Yeah, at £200 for a software activation (ie no new kit required), it’s a bit pricey for limited functionality.
A dash cam as standard would be better than some “ standard “ fittings. On ALL cars.
Is it the ones already fitted as standard for 360 camera acces , or is it extra cameras ?
@@naveedahmed5226 no its an extra camera. The camera for the front facing is on the front grill. The camera for the Aug navigation is in the windscreen, it's this camera that you need
What about rear view ??
Sadly no car manufacturer has fitted a rear camera to the back for recording (as far as I know). Camera would need to be on the inside so it doesn’t get dirty.
Excellent video Nick.
I ordered mine already from the configuration of the car at the dealer!
Thank you! Glad you liked the video!
Great video Nick. I purchased it within the first hour of it then released. It’s not the greatest dash cam in the world but it meets my needs
Kevin?
Awesome! Wow you must have been speedy!
Great! Add a rear view camera and automatic recording like my Blackvue and we are good to go.
Thanks for the quick turn around on this video Nick. I was waiting until you did a review before buying it.
It does seem that there is a trade off between convenience of a built in camera and top specs of a separate camera. It will be interesting if MB add some settings in the future, such as changing to MPH.
Now I just need to find a tiny USB drive/adapter/cable to use it with the (never used) rear USB sockets.
No problem Dave! Yeah as soon as I heard of this, I kind of dropped everything and jumped straight onto it to show what it can do.
Glad you liked the video! 🤓
@@npoleary I went ahead and bought the dashcam for my A Class, but on my favourites menu there is no option for Apps. Also when doing a long press on “Loop Record” or “Individual recording” and press save as favourite I get the message “No function available for saving”. Have you heard of this before?
Hi Dave, no I haven’t
The only experience I’ve had with it is literally in the video and a few mins before.
I bought it the day before and had to wait a little while for it to activate.
I know specs to vary from car to car so it might not be the same for everyone as there can be different versions etc
@@npoleary Turns out I was just a little impatient, as I was able to add it to favourites fine today.
Hi Nick, thanks for the MB link. All up and running now!👍🍺
Ah no problem! 😇
Another great video mate 😀 Thanks very much
Thanks Darryl! 🤓
Hi Nick, I always enjoy your videos. I think the only thing it has going for it is it’s inbuilt. Unfortunately it doesn’t record sound and it’s only 720p. For the price you could get one with a much better spec. And it doesn’t have a park mode either. Do you have to pay for it every year?
Hey Peter, yes you’re absolutely right, there are dashcams out there that record in 1080 60FPS or even 4k
The built in option is amazing but yes I wish it was a higher resolution too, I’d imagine it’s a software or hardware limitation.
The payment is for a one time activation, so it stays with the car 🤓
Nice, clear and simple to follow Nick, good stuff.
I’ve got NTG 5.5 and understand that this integrated Dashcam isn’t an option for me.
However I looked at having a Dashcam fitted (front and rear) by a professional company so that it was hard wired so it wouldn’t lose power when the car is parked up, plus I didn’t want wires draped around and plugged into a usb point . When I spoke to my Main Dealer about my intention they told me it would invalidate my 3 year new car warranty so I didn’t go ahead. Do you know if their answer is correct?
Hey Captain Scarlett,
This could be, I know it’s a bit tricky at the moment with these couple of options and of course the choice is yours.
You can get of course get a dashcam hardwired but as the “internals”
of the car will have been tampered with, it could invalidate the warranty. In new cars I would suggest carefully putting wires round the outside of the top of the windscreen all the way round and eventually to a USB port or 12V socket. This means your warranty is still intact.
I have this in my C200. The dealer didn't really know much about it so I found out about the lack of auto start the hard way.
The most annoying thing however is that, apparently due to chip shortages, there is only one USB-C port in my car so it's either the dashcam or phone charging.
Hi Nick, just to let you know that i purchased the App & it's all up and running. i bought a 128gb dual drive usb and that is recording the dash cam footage. Have another 64gb dual drive installed and that is for my music playback. The dash cam has been added to my favourites as per your instructions, so at the moment all is good. Thank you 👍🏻
Ah amazing Alan! That’s good 🙏
Hi Alan, glad all is going well with the dashcam. Can you tell if you can still use the satnav and dashcam at the same time.
@@johncameron6853 Yes John, no problem
After living with this for the last six months + I've decided to fit an aftermarket unit. The main reason is the length of time before it is available after starting the car. Not only do you have to turn it on each time you want to use it but you have to wait 1-2 mins after starting the car before it sees the USB stick (I've tried several). A great idea in practice ruined by the implemention.
Thats what is making me also not go for the Mercedes dash cam... Can I ask you which dash cam you finally bought ?
@@prithvim8743 I haven't yet to be honest. The Mercedes built in unit is a great idea ruined by the health and safety / gdpr legal police. A bit like the mercedes service plan where they no longer email you but you have to signup to an online portal. I just never renewed it due to the hassle, just madness. I got an email this morning asking me to re-buy the online services with a link that took me to an online store which didn't work. Tried it from my Mercedes App and the store isn't available yet in the UK. Laughable. The GLE 43 however is the best car I have ever had. I love it !
Hi Nick! Is there an option to keep this camera recording after leaving the vehicle unoccupied? If not that defeats the purpose of someone who might damage or try to steal your vehicle. Thanks.
Hi Anthony, no it only works in the way I showed in the video. It will only work when you press record at the start of each journey.
It’s one of the major factors to why I made this video so people can see if this new service is right for them. There are other dashcams (3rd party ones) that will offer G-Sensors, parking modes and higher resolutions but it is really nice to see an integrated solution now. Let’s hope an update comes out in the future that can add these things!
Hi Nick, would you be able to demonstrate the Mercedes external front rear dashcams sometimes please?
I just transferred my old dash cam to my new C-class the only issue was the wire goes into the central holder thing in front of the round mouse as needs to be connected to cigarette lighter. Cost for installation free (myself), cost of dash cam £30 a few years ago when i bought it. advantage : starts recording every time my car starts.
Shame about the reflection from the bulkhead dash......they didn't think that one through!
On my 2022 GLC I had the surprise to see that the dashcam can be set to start recording automatically. It's not set by default and it's pretty hidden: in the dashcam app settings, while in the loop recording tab, click on the small cogwheel in the lower screen. On the page that opens there's a big button on the lower screen saying something like "start camera automatically when you start the car". Tick that and the camera will start automatically. This only works in loop recording mode, though...which is not a big deal, since that's how a dashcam is suppose to work anyway.
Ah awesome Catalin, where about’s are you based? Hard to tell in the comments 😅
When I last used it, it was a manual start only which I presume is still the case for the UK
@@npoleary Thanks for the reply, Nick! I'm located in Romania. The car is a week old - that is why I mentioned the year and model, because there might be a possibility that this feature appeared in the latest software update. Cheers!
That option does not exist in the UK, unfortunately.
Salutare Catalin, optiunea de Dashcam era deja activa cand a venit masina? Incerc sa o activez si eu pe un E-Class cu realitate augmentata dar imi apare in sistem optiunea ca inactiva iar cand incerc sa o achizitionez din Mercedes Me Store spune ca nu e compatibila cu masina. Mersi mult!
@@marcelpavel7366 Salut, Marcel. Optiunea "Dashcam" a fost activa din fabrica - am achizitionat-o cand am configurat masina. Nu stiu daca la E class optiunea dashcam e inclusa automat cand optezi pt realitate augmentata. Eu a trebuit sa platesc pentru ambele optiuni, la GLC. Cel mai bine e sa intrebi la dealer sau la mercedes suport clienti. E posibil doar sa-ti aplice un cod ca sa dea drumul la optiune, daca ai deja AR. Multa bafta!
Cheers Nick, great info 👍
Thanks Craig!
Just picked up my EQS, came straight here hoping for a DashCam video, I wasn’t disappointed. 😀
Oh awesome!
Ah this video’s a little bit older
I made a new one a few weeks ago: th-cam.com/video/xkXyOzoLpO0/w-d-xo.htmlsi=dqUi2ide9MB_zGsk
I was very hopeful when the video came up on my watch list But. £200 for a lower quality recording that doesn’t start automatically and doesn’t cover parking is way too high. I would consider it if it was a £25 or less option . It should have a option to have auto start in favourites. Thanks for your great videos and tips, one of my favourite TH-cam channels 👍.
Thank you! This is exactly why I thought to make a video on it. I wish it did have auto start but due to regulations in certain countries it won’t. I believe it’s 720p because either a hardware or a software limitation. At least people know the ins and outs of it now 🤓
Thanks for this one Nick, I thought this would be the answer to my needs as I've been nervous about getting a dash cam fitted to my 2021 B Class 250e by a 3rd party because of quality and warranty fears. I therefore paid my £200 and got the software downloaded.
I am however very disappointed so I'm exercising my 14 day cancellation entitlement tomorrow.
The image quality is very low - I cannot for example read most other vehicles numberplates on playback. The non auto start is a pain to remember to initiate each time I start up. There is an awful reflection of the dashboard top in the playback image especially in bright sunlight because the camera lens is a small distance from the windscreen glass.
Worst of all, however, having had a perfect Mercedes experience since delivery of the car 3 months ago, this has not been the case in the 3 days since the software was downloaded onto my car. I have received a "Function not available" startup message on about 50% of my journeys AND I have experienced 2 very strange electronic 'failures' since the software was added which have affected the whole vehicle during recharging - one seemed outwardly to have killed all the car electronics (no alarm lights or anything else showing internally and no response when I tried to unlock the doors using the handles) thankfully everything started up when I used the key. The other resulted in all the head and rear lights being on when the car was parked inside my garage (they were not on when I left the vehicle).
I'm sorry to say that Mercedes have not got this right at all. My only question therefore remains how can I get a decent camera system installed?
@@bobsiddle6454 according to my local dealership if you go to a professional dash cam fitting place, it’s still covered. I would speak to a auto electrician or Halfords. If they don’t wire into the system and use something like a fuse splitter that does not alter the electrical system. It’s okay. But ask the questions and make sure they know what they are doing Before fitting.
Hey Bob, honestly that’s exactly why I made a video and of course showed an unedited demo at the end so people can see if it’s right for them. But yes you can email them if you wish to cancel it.
Honestly the best way is either a 12V socket if you have one or the USB ports (or USB-C).
Yes you will have to run wires round but 5 metres is plenty for a car for a front one.
The dash cam is good but it fails on several things: 1) You can't use it when you first start the car. Sometimes it will take up to a minute to see the memory stick. 2) It's not automatic, you have to remember to turn it on each time. 3) The quality isn't too bad but not as good as after market ones (still good enough for the job though) 4) When playing videos back on a Mac you need to use VLC as it's not a standard .mp4 video (VLC is free)
The same problem i have but when I connect the usb to the computer, a black blank screen shown
Yes it’s just some computers can’t playback the files the multimedia system produces. So you can either convert them or I believe VLC player can play them 🤓
@@npoleary Yes that's correct. VLC on a Mac will play them. You can of course view them in the car. No fix for having to wait 60 seconds + to be able to use it nor it being automatic. The number of times I've wanted to look at footage and then realised I hadn't started it. Seriously flawed and I would have expected better from Mercedes (otherwise a superb car though).
Another shortcut is assigning to the hand gesture shortcut, if you have that feature. Point two fingers under the sensors, starts recording for me. It will be nice if we could play back the video on Mercedes.
You can play back in car in media player
Thank you very much for this video Nick! It has been very helpful. One question that I have is....if I'm using Waze in my A250e via Android Auto, am I also able to record using the dashcam? The reason I ask is because I would have to have my phone connected via USB C to use Waze, so I'm wondering if both can happen at the same time i.e. use Waze and record images to my phone.
Hi Andre,
Honestly that isn’t something that I had tested but sadly the car I used has gone back. I can’t imagine why it wouldn’t work, MBUX and Android Auto are separate, almost like an app in an operating system so I’m sure it would work.
I’d imagine it’ll record to USB like normal and you can use android auto at the same time.
I see it as a very limited feature. I opted for the MB dashcam attached to windscreen and rear that records even whilst car is parked. The built-in dashcam is retrograde compared.
Very detailed and factual as usual. Thank you Nick.
No problem Alan, glad you liked the video! 🤓
Im thinking of buying this too
Hi Alan , do you mean the onboard DCam in this video in not really worth it?
You mentioned having a MB ( MBenz ??) Fitted - was this instead of the onboard dash cam ?
Cheers
I have the necessary features... I hope it's available in the states! 🙏
Thanks for sharing, my dealer did not even mention this when I purchased my car last week.
No worries Erin! Although not sadly not on every car!
You can check on the Mercedes me store (long as your car is linked to your Mercedes me account) 🤓
I have augmented reality, but according to my MB dealer I should also have the function that allows you to operate certain functions with hand movements. When you have this function in combination with AR, you can use the dashcam. Unfortunately I only have AR so I can't use the dashcam.
I got all excited, Until I saw your video Nick. I'll wait for higher res, mph and auto record. Meantime Nextbase Front & Rear are still streets ahead unfortunately :(
Hey Richard, aha one of the reasons why I produced a video to let everyone know how it works and what it’s like 🤓
Sadly in built systems are heavily restricted by localised laws on privacy etc. Some countries don’t even allow this, even the UK was in this position last year but had recently changed.
By hey, it’s a step in the right direction , who knows the next one might have loads of features! 🤓
Hi Guys, glad you all love the video! I’ve had a huge amount of requests to help with locating it on the Mercedes me store.
UK USERS ONLY: bit.ly/MercedesmeUKDashcam
Really sorry I won’t be able to assist with exact specifics as to why you might not have it yet but I have heard you need to check:
REQUIREMENTS FOR DASHCAM:
MBUX Multimedia System (Generation 1 or Generation 2)
MBUX Augmented Reality for Navigation (Code U19)
Purchased Mercedes me Dashcam Service
FU3 Update (completed at a Mercedes-Benz Workshop)
USB Memory Stick
If you can't see it, it can be for a number of reasons such as the equipment in your Mercedes, it may not have had a software update yet or it genuinely may not be available where you live.
Best thing to do is speak with the Mercedes me team and they may be able to point you in the right direction. You can get them on the Mercedes me app, top left and then press help.
Use this link, *then* log into Mercedes Me. It will then tell you if your car is compatible. I have read elsewhere that this was a feature that was going to be offered on certain 2021 vehicles - sadly it seems unavailable on my 2020 EQC. For those asking, in the UK it costs £200 for permanent activation - no subsequent subscription or renewal required.
This would be amazing on my E-Classes cabriolet. Sadly says it not available. Sad. 🥺
What’s slightly misleading by Mercedes is the message you get if you can’t order it yet is that it’s because of the hardware on your car.
When we have seen one person get a software update from 063 and then suddenly they were able to buy it.
It’s almost like it needs U19, 549 and 080 software and something else I haven’t figured.
When asking Mercedes support; you get told it’s because you don’t have 21U. Yet 21U is only added to the Vedoc when you buy Dashcam on the store or get it factory enabled.
The truth is there is a software glitch on Mercedes side and they are fobbing people off because they haven’t the foggiest and no point advising people to ring Mercedes me, I just have he told me I need customer service or main dealer because there is an issue with my car and many other cars who have all the necessary hardware and software but still unable to get it and it appears it seems to be the ones who had 080 software factory installed like mine.
@@iZian efff
Hi Nick, love all your videos, especially the HOLD press on brake pedal!! I have been waiting for MB to bring on the dash cam feature. I have a B Class 180 with MBUX and augmented navigation BUT, I already use the USB C in the arm rest compartment for inputting my music (large SD card on dongle which works well. If I purchase this app and fit a memory stick to the front USB C will I be able to specify which USB C to use for recording the dashcam?? hope this makes sense. regards Martin
Thanks me! Glad you enjoy the videos!
Sadly I didn’t get to try that when I bought it on a car when I made the video.
MBUX normally only allows one device at a time so I would presume it will only work with one USB stick
Hi Nick another great video, looked at my Mercedes me and only had the Urban Guard Package showing for my 21 plate GLC 300 de, surprised it would be good to have the added safety of a dash cam. 🙁
Thank you! It depends on the specification, some models have a thing called Augmented Reality which is the thing you need to be able to use this.
I have a dashcam topic coming soon which I’m working on over the next month so keep your eyes peeled! 🤓
Hi Nick, I have a less than 1 year old CLA 250 with augmented reality, but the Mercedes me store doesn't give me the option for dash cam. Is the CLA dashcam not available?
I've got a CLA 200 Prem Plus, reg'd in 2021 and have the option in the store. My wife has a GLA Prem (not plus), reg'd in 2021, with aug reality etc. but not showing in the store.
Seems to need MBUX 080 update or newer to purchase
Yeah sorry guys, I wouldn’t know exact specifics on why you might not have it. Best thing to do is speak with the Mercedes me team and they may be able to point you in the right direction.
Tap on the top left of the app, then press help and they’ll be able to advise.
@@npoleary Yep, my wife has mailed via the Merc Me app to ask if it'll be available. Not expecting you to know all the permutations :)
I have the GLA 250e premium plus with MBUX U19 & 548 but still have no option to buy, why Mercedes have to complicate things? I even have the latest software 080 and have dashcam disabled in my car menu so its 100 percent compatible
Hi Nick. Thanks for the video. Does the dash cam feature impact on the camera being used for augmented reality on the sat nav ie can it do both at the same time or does the dash cam feature override the sat nav feature if its activated?
It has no impact
Yup it’ll work fine with both of them running together 🤓
@@npoleary thankyou 🙂
@@iZian Thankyou 🙂
Another neat addition to this would be allowing the rear parking camera to record simultaneously as the dash one for improved security footage angles.
Hey Reverse Vision, good idea! But unfortunately that wouldn’t work :(
The reversing camera is on the outside so it‘ll get grubby pretty quickly! Dashcams are always located inside ideally up high
@@npoleary in that case hopefully mercedes adds an additional rear dash cam in their future car models.
Yeah fingers crossed!
Excellent video, it answered every question I had. #Subscribed and like
Thank you! 🤓🙏
I have MBUX and AR but not appearing on my Me store yet.
Did it appear for you yet? I have A200 with MBUX and AR but no option to buy this in the store
@@MethuCysgu nothing yet.
Thanks for the video, but 720p and no auto start, expensive and pointless!
Another great video Nick. My A Class is 2018 bought used. (still under warranty till December) because of not live traffic and Mercedes Me items stuck on Activating. Maybe because of owner change. Brooklands has updated my MBUX. Now suddenly have a dash cam option to buy on the store. Only thing is I use both front USB ports I hope I can use one of the rear ones for the memory stick. Anyone know?
Another great video, Nick. I’d no idea this option is available. Checked the store and it is for my Merc. Only hesitation for me is because it doesn’t record when parked / unattended :(.
Hey David, thank you! Yeah this is exactly why I rushed to make a video showing off how it works. It doesn’t have a load of features compared to a 3rd party one, but the integrated solution is great!
I wish the camera has auto start, higher resolution and cloud storage. Also would be nice if you can open your phone and see the camera in real time. Missing so many things to be a good dashcam.Tesla is 10 years ahead any other car seriously 😕
After watching your video, I called my dealer to see how to subscribe and how much it would cost. The answer is rather interesting: in the US (at least in Texas) there is no fee. Just plug in the USB drive and turn it on. And yes, I just did it and it's up and running. Incidentally, the map program is also free. My car is a 2021 GLA 250.
Aha interesting! Yes I know it does vary quiet a lot round the world!
Wow congrats bud, I have 2021 amg gle53 and I live in texas as well, do you think my model will work?
@@jaredhuynh Yes. One caution: it won't start until the engine has been running for about a minute
@@skytexas26 i called my local dealer and they said to activate I must purchase the 21U flash drive for $133.
@@jaredhuynh Well, I tried several different flash drives, and they all worked.
hooked on the videos , just ordered an amg gle 350 de premium plus, thought this option was perfect, however it seems these options have been pulled from the UK market ! as well as the augmented sat nav as of Aug 2021,
or so i have been told, unable to test a gle drive hybrid as there are none around !
so was taking a gamble , will they be fixed or reinstated as option
keep up the good work very informative
Hey Tony, thank you glad you like the videos!
Honestly with specific specification at the moment and of course the impact the global chip shortage is having it’s best to ask your local dealership and they’ll be able to clarify.
Excellent video, Nick. Here in Germany, the dashcam can still not be activated. However, only 720p at only 30 fps is not enough either. - Thanks for working on the topic including the footage.
Hey Sven, thank you yes I know it does vary round the world. Hopefully privacy laws and regulations catch up and allow it in the future!
@@npoleary That's how long I use my additionally installed DashCam. - BTW, BMW activated the dashcam function in Germany months ago. 🤷🏻♂️
Oh cool! Mercedes might do it soon then! Fingers crossed! 🤞🏼
Hi Nick, I've got my A250e imported from Germany. I can not activate the dashcam since it a "German software".
Can the dealer change this ? I live in Belgium.
Thanks in advance for your reply.
Greetings from Belgium 🇧🇪🇧🇪🇧🇪🇧🇪
Really sorry Theo, I’m not sure. I’ve never worked on them myself on a technical point of view.
Best thing to do is get in touch with your local Mercedes and ask 🤓
Hopefully they’ll be able to point you in the right direction 👍🏼
My new Mercedes A-class didn't come with the augmented reality chip installed yet due to the European chip shortage. Will I need this chip installed to get the dash cam feature?
Yes.
Though, not sure if you can change the MBUX head unit.
Probably don’t have the camera module? Or they fitted 548 MBUX. Either means no dice
Not sure why I would have to change the mbux head unit? Mercedes told me that they will simply install the chip once available. Just wondering if the dashcam will work without the augmented reality chip currently or if I need to wait til it gets installed.
Does you a class have the AR sat nav?
720p is ancient
Great video! I am tempted by this just for ease but I can’t find any examples of recording at night. Does it have nightvision / is the quality good enough? Thank you!
Hi Edward, really sorry sadly I didn’t get the opportunity to try it at night 🙁 so not sure
I’m imagine the quality would be the same as the Augmented Reality at night which is good enough to see things clearly. Of course for ultimate clarity an external dashcam may produce better results as they’ll have a dedicated lens / sensor and processor
Have been enjoying all of your Mercedes tiod and tricks. I bought an EQC 6 months ago but, to my disappointment, it doesn't have the in built dashcam.
Would you be able to recommend an alternative dashcam? I'd like to keep the clean aesthetic and not have wires coming from the centre console up to the windscreen. Thanks!
Hey Matthew, thank you!
It’s something I’m considering reviewing in the future as quite a few have suggested it!
Not something I can recommend at the moment though, the last one I bought was years ago so I’d need to do some homework again! 😅😜
It’s defo a contender for a future video!
Thanks Nick, really helpful. I purchased the other week, not fantastically impressed. When I switch the car should the DashCam app always be there on start up?. Mine is hit & miss, sometimes taking up to a minute to show, which is no good if you crash in the first minute of your journey. Merc me twitter useless (it seems no one look's at this, DMs or Tweets) and support via email are not responding (but did when I had install problems). First Merc ive bought, expected better from them. If I wanted poor support id have bought a Ford
Hey John, thank you glad you enjoyed the video! It can take a couple of seconds to appear (when I used it last in the video).
If you have issues though have you spoken with Mercedes me support, there’s a help section on the app where you can submit help requests etc.
Thanks a lot for the demo. Does it use only front camera for recording? Or front and rear? Or 360?
Can the memory stick be plugged in to any port? Or just the one which is used for Apple car play?
Hey Moez, no worries! Just front camera and it has to be manually started each time after approx 30 seconds so factor that in if you do buy.
Yes memory stick can be plugged in any front port however I don’t believe Apple CarPlay will function because it’s a replacement for MBUX. MBUX is suspended when Apple CarPlay is running.
Hi Nick
I also have the collision alert system on my 2021 A35 Premium.
What is the collision alert system?
Hi Nick, love all your videos, thanks so much for helping me understand my Mercedes. Can I use Android Auto at the same time as having the Dash Cam recording? I have a 71 plate with only one front USB-C and 2 in the glove box. Thank you
Thank you! Sadly I didn’t get change to try that but I aim to cover Dashcam again soon so I will defo try it!
I’ve always wondered if they would convert the camera to a dash cam. Not available on my app just yet 😞
Any idea what to do if the system is no longer recognizing the USB stick plugged in? It was previously working for me but took it out and plugged it back in and since then it will not recognize.
The wheel menu recognizes that the USB icon is there so it knows the USB is there to play media, but the dashcam app is not recognizing the USB anymore (I know the stick is working as it has a light on it).
Have you tried reformatting? I often have to do this with GoPro’s when making videos on TH-cam. I tried and format when I can as it can help.
Hi Nick, you have produced a great set of informative videos, I have one question around the Mercedes Me apps, once you have downloaded them do they stay with the Mercedes Me app or with the car, ie if I buy second hand and app is installed does it go after a reset?
Hey Ian, thank you!
No a software reset won’t disconnect your car from your Mercedes me account.
You can connect and disconnect a car from your Mercedes me account or app
Hi ! Thanks for your great videos and all the recommendations you're sharing!
I ordered my new GLA250e with this extra the Dash Camera - 21U Option and paid for this extra - 210 Euro - but unfortunately, I cannot activate and use it (record the road and save the video on a usb). Kindly note that in the configuration before placing the order this option (21U) could be chosen on its own without the need for something else to be operational.
What I heard recently is that perhaps the cam module is not installed by the factory due to lack of the cam kit and can be retrofit later on but no one informed me during the car demonstration the day i first received it.
So is there any way to activate and use this dash cam feature? Please advise.
Hey Vasilis, really sorry you’ll have to speak with your local Mercedes on that one! This is something that varies massively round the world as you can’t order Dashcam from factory in the UK. You can only buy it on selected models in the UK if you have MBUX & an option called Augmented Reality.
If you get in touch with your local dealership, I’m sure they can check your car’s specification and let you know! 🤓
Dash cams do not impact on insurance price in uk yet! But an aftermarket Thinkaware dash cam will it interfere with my navigation system if mounted near the rear vision mirror ? The merc only dash cam is only available in the premium plus package at 10k extra in uk
Brilliant thank you very much 😃
No problem Jason!
Recommend the Kexin flash stick - tiny with USB B and C combined and plugs into my computer (USB-B) and iPad Pro(C) and with a tiny usb to lightening adapter I found can also plays back on my IPhone. Have found the operation of the camera issue free and like the neat setup despite the previously mentioned known about drawbacks and am very pleased I made the purchase
Thanks David! 🤓
Hi David, do you know if you can still play music through another usb port from another usb device while the dash cam is recording .
@@alantaylor2 Yes Alan you can with no issues
@@budice8677 thanks David
Hi Nick, thank you for the video; I have this service, it worked well for just a few days, but now most of the time it shows that “the camera is not available “, and it's not working. Resetting the system wasn't helpful as well. Do you have any suggestions? My car is an EQC premium plus 2022.
Thanks
Hey Sam, no really sorry I wouldn’t know on that one. Have you spoken with your local Mercedes? They may be able to help and find out what’s going on.
Hi again Nick… can you use the “Hey Merecedes” to trigger recording for each journey instead of programming to favourites or starting manually?
Hey Pete, sadly no on the majority of cars. I tried this on the new S-Class and it did work but it has a new generation of MBUX (almost like an MBUX v2)
So a potential for future model launches! We’ll have to wait and see over the next few years as the S-Class always sets the bar for other models to follow.
Hi Nick, this is great idea. I’m going to upgrade mine. Thanks Nick beautiful vlog. Is it price for dash cam we pay only once . Don’t have to pay every year.
Aha no problem 🤓
Yes just a one time purchase
I` ve waited for this soooo long and now that is here i will not install it. I had a Vantrue dashcam installed temporarily that records up to 4k with sound and has front,back AND inside camera. So buying a 720p dashcam from Mercedes that i have to activate in every drive and it does not cover any parking bumps its next to useless for me. Its good to have the option for the people who actually need it but i think it could cost less in an ideal world.
Love the video. I have MBX AR. Sadly last year Mercedes suddenly stopped offering this paid service. It came up as a paid option on my app last year and disappeared a week later. Both the garage and head office confirm it's not available... are there any other options Nick? Perhaps it's just a new customer thing - my car is just over 3 years old now.
Hey Clare, thank you! Really sorry I wouldn’t know, I mean if Mercedes had confirmed that it’s not there then I would presume that’s the case. I haven’t used it since I produced this video over a year ago but it’s still in the Mercedes me store: shop.mercedes-benz.com/en-gb/connect/pdp/Dashcam/608
Good video, but integrated dashcam is strangely not possible to purchase in Norway on the "Mercedes me" app even with augmented reality on MBUX
Another great video Nick. We have Mercedes GLE 350de with MBUX and augmented reality . Tried to find upgrade for dash cam on Mercedes store app but doesn’t seem to appear as an option to buy. Any suggestions ?
Really sorry I won’t be able to assist with exact specifics as to why you might not have it yet.
It can be for a number of reasons such as the equipment in your Mercedes, it may not have had a software update yet or it genuinely may not be available where you live.
Best thing to do is speak with the Mercedes me team and they may be able to point you in the right direction. You can get them on the Mercedes me app, top left and then press help.
Hey Nick, thanks for this just successfully set this up on my new CLA. Do you know if its possible to change the vehicle speed shown on the playback from Km/h to MPH
Hey John unfortunately no it’s set and can’t be changed :(
That would be good if you could change it!
Hey Nick, I have the A200 model with augmented reality but get this error, 'Dashcam is unfortunately not available for your A 200 AMG Line vehicle due to the hardware installed ex factory.'. Any suggestions?
Hey GR1NT,
I’m sorry I wouldn’t know exact specifics on why you might not have it. Best thing to do is speak with the Mercedes me team and they may be able to point you in the right direction.
You can contact them on the app, top left and then that help. They’ll be able to advise what it might be whether that would be hardware, software etc
@@npoleary Thanks for the reply mate
Love that it's become live but there are major flaws with it. I've had it for over a week now. As you mentioned it doesn't start automatically and it's annoying that it can take up to 5 minutes before it can start and I've had a journey that it wouldn't even start but I was on the motorway by this point so couldn't stop to start the car again.
Good in theory, poor in practice.
GLA200 AMG Line Premium
Hi Nick great video as always I've got the dashcam app on my cla I've had it a while now and took your advice with the sandisc usb however I've checked the auto loop function but when the stick is full it won't overwrite i need to remove the stick and wipe it on my pc. Any idea regards Colin
Hey Colin thank you! I only used it once when I produced this video and seem to recall to options when recording. There was the once option and the loop option.
The loop is the one that will overwrite the oldest like any other dashcam. If that’s not working I’d suggest chatting with Mercedes and ask them to have a look. They could get one their technicians to check it out.
@@npoleary ok great thanks Nick
Succinct, clear, efficient! Bravo!
Thank you!
@@npoleary
Subscribed!
Ah awesome! Thank you! 🙏🙏🙏
New videos every Friday at 4pm! 😜
@@npoleary
Cheers!
Thanks for another great video Nick - I have the premium pack on my car with MBUX and the camera but it’s not showing yet in the Mercedes Me store. I’m wondering if Mercedes are rolling it out in phases starting with the higher range models first.
Hi, I have a mid-2020 A-Class AMG Premium Plus. Just checked and ‘Dashcam’ is showing on the Mercedes Me store for me.
Hey Mark, no I don’t think so, it seems that it’s a 50/50 looking at the comments. As you said it could be a rolling update rather than all at once. Apple does this so their servers don’t overload! 😅
Best thing to do is speak with the Mercedes me team and they may be able to point you in the right direction.
You can contact them on the app, top left and then that help. They’ll be able to advise what it might be whether that would be hardware, software etc
@@npoleary Mine required a 5hr MBUX update before it came available to purchase.
Have it on my 580, would be great if it would do sentry mode as in the Model S , is there a SW path to sentry mode?
Hello Nick, first of all thanks for tour videos. I have a MB GLA 250e and I would like to add a dash cam. Can you please help me with the following questions:
- is it possible to combine the dashcam live camera with the navigation, since I don’t have the front camera?
- will all the other apps and functionalities be available while using the dashcam? For example apple car play or simply parktronic?
Thanks!
Thank you K G! 🙏🙏
No sadly not, Augmented Reality is only available on selected models in Mercedes. The best thing would be just to get a 3rd party one installed especially as you use Apple CarPlay.
If it did have a camera, the USB port needs a memory stick to record which then means it’s occupied by a stick so Apple CarPlay wouldn’t work. I doubt the system would be powerful enough to do all of that anyway
@@npoleary Thanks for the reply, especially for your time! Have a nice day.
Personally I favour just downloading VLC player to play back the Dashcam on windows or mac.
Or using Handbrake and a profile I created to convert to h.265 for regular playback with 1/3 the file size
Hi Nick, just wondering after having a usb stick with speed cameras 🎥 left plugged in the car, adding another USB stick so I can use dash cam as well, will the car use the correct usb for recording. (If you know what I mean). Thanks again.
Although I didn’t try myself, others have commented that they can use the same memory stick 🤓
Hi Nick, my new B-class has MBUX and the camera, but looking on the MB Me store the dash cam feature does not seem to be available. The car does not have the Augmented Reality chip (due to the chip shortage) but will be installed later, when available. I guess this is the reason the dash cam feature is not showing for my car in the store?
Well I’ve got a 2020 B200 that has both MBUX and augmented reality on the sat nav (so must have the chip) and it doesn’t show up on my store thing either!
Very hit and miss. On occasions it starts, via Nicks short cut idea, but mostly informs me that the function is "unavailable" On entering Dashcam via the app it states "USB full" which is a mystery as it is set on Loop Recording. Never mind, tried contacting Mercedes Me via the vehicle to ask for a reset or the like, only to hear music and apologies for long delays. Not a great purchase.
Thanks for this, will the Apple CarPlay still work via the cable connected to the port whilst the Dashcam memory stick is in use?
No I don’t believe so, MBUX only recognises one USB port at a time (one connected to the system and then the others supply power only)
Hello Nick from New York. In addition to the front dashcam, does have a rear one too?
Hey Ramon, unfortunately no there’s no camera on the back for that purpose. Yes there’s a reversing camera but it’s positioned on the outside so would get dirty defeating the point.
I’ve got this app on my 22 plate W206 C220. Unfortunately, I don’t use it as, inexplicably, there is no way of getting it to start recording automatically on each journey. The quickest way of starting it is via the favourites button on the steering wheel, which is a bit of a pain as it takes around 20 seconds for the UI to initialise once the ignition button is pressed before said favourites button can be used. By which time I’m invariably driving and forget to start the recording. I would be pretty annoyed about this had I paid the activation fee for the software (around £300 I believe) but as it came pre-installed and activated from factory when I collected the car last July it’s more a wasted opportunity for Mercedes than a waste of money for me. Hopefully this is sorted with an update at some point but I doubt it.
Hi Nick, great video as usual.
I have a A250e Premium, without augmented reality. I would like to connect the excellent 4k dashcam from my previous BMW.
This had a USB port hidden out of view underneath the glove compartment but I couldn't find a similar hidden port in the Mercedes. Do you know if there is one? Thanks
Hi manxdoc, thank you! Glad you enjoy the videos!
Most modern cars these days just have USB-C ports so if you don’t have the right cable then you may need to get an adapter called a USB-C to USB dongle: bit.ly/USB-CAdapter
In Mercedes, depends on your specification but they’ll always be either next to your cup holders or in the centre compartment (kind of where your elbow goes when driving)
When I’ve wired up a dashcam to my own A-Class sometime ago, it’s possible to almost hide the wire (you’ll need 5 metres) however due to the design on the inside, you will see the wire go into one of these places.
The only other option is to hard wire to a fuse box but just air on the side of caution as some dealerships may not do this or even offer it as it could in some cases affect the warranty.
Thank you Nick, very helpful
A nice idea, but I don't regret fitting my front & rear Next bases. And the audio recording allows the wife & I to play "burp of the week".
I believe it requires the mbux updated to FUP3? as I've just had this installed on my car owing to A-auto not responding to touch pads (saw on A-Class forums owners saying this update fixes that) it's an overnight install though🙄. in my case a train journey back from Cardiff as they said when they called me (shopping in Cardiff while waiting) that they were sorry but had no courtesy cars) plus had to calibrate the augmented camera in windscreen. message received from car this morning that update successful, also the buy dash cam option appeared in the 'Me' app but at £200 for software activation🙄. but at 720p , non auto start , no impact detection start (although car has impact detection sensors) not great value.. fingers crossed the clever people who can will write and release the activation software necessary 🤞👍