TCL Smart TV Restart on Logo Screen Issue Fix and Unable to Run Firmware Update Issue Solution
ฝัง
- เผยแพร่เมื่อ 12 มี.ค. 2021
- Use these software updates with your own risk..!
Firmware .img file download for 60E6000US : drive.google.com/file/d/1MLiF...
Latest .bin file download for 60E6000US : drive.google.com/file/d/19Fh5...
This firmware can be used for following models (All other TCL firmwares can be found in comment section):
55C1US, 65C1US,40E5900US, 50E5900US, 55E5900US, 65E5900US, 60E6000US,
55C1CUS, 65C1CUS
Follow the steps below to do factory reset after the new firmware is installed:
1. Press settings button.
2. Go to Picture.
3. Go to Contrast.
4. Press 9-7-3-5 fast.
5. The factory menu will now appear. Select “Reset Shop”, and press the right arrow on the remote.
6. The TV will now reset. Once the TV is reset, and the installation menu is displayed.
UPDATE (23/12/2022) : If you don't have the .Img file, use this app to convert .Bin file into .Img file (Actually it does just a file extension change) : - แนวปฏิบัติและการใช้ชีวิต
UPDATE (23/12/2022) : If you don't have the .Img file, use this app to convert .Bin file into .Img file (Actually it does just a file extension change) : www.mediafire.com/file/j009r6arn2mqedm/BinToImgConverter.exe/file
Will this file work for 65P1000US ?
So we can just rename the file?
@@hhkk6155 Not the file name, you need to change the file extension as ".img". If you do it manually without using above tool, make sure to enable extension to show in windows file explorer. If not probably you will change the file name as "update.img.bin" (because you don't see the actual hidden extension). That is why i created a tool to change the extension easily.
@@chitrangadasodha2981 NO.
@@tech-corner2556 thanks 👍
Very helpful bro!!!
thanks a lot😊👍👍👍
I really like the content, it is one of the best videos, keep it up I hope more videos
Excellent video, very good and quality friend, the information acquired was very useful to me. Thank you very much for sharing it, it helped me a lot
I love this video, one of the most creative I have seen and functional I recommend it 100% they are the best
plz for 55p65us
Oh you il look po
Hello, I was doing a factory reset on my Sony XBR-65X850C and I unplugged it during the process. Now it shows only a SONY logo on startup. Unfortunately I am not able to do a hard reset either. Any advice will be appreciated. Thank you.
@this Indian, Goto Sony web site and download the firmware (www.sony.com/electronics/support/product/xbr-65x850c/downloads). Then rename the file as "upgrade_loader.pkg" then copy into a formatted UBS drive. Then plug the USB drive to the tv. Remove main power cable and then press and hold the TV's power button(not in the remote) for around 20 second. Then release the power button and plug the main power cable and turn on the tv. Then you can see the TV's led is flashing slowly in white colour. Then wait and see around 15-60 minutes to complete the new update process. If it is success, you will see the main setup screen. If it is not working unplug the main power and do the exact same step above and before the power on just press and hold the volume down and power switch in the tv together, while doing that turn on the main power. Then you it will do the same update and wait and see for 15-60 minutes. Good luck..!
Hi , I feel problem with my tcl software updates , I feel sad I got tcl TV, I will not advice any one to got it , 😔
Mercie pour la vidéo
Thanks for sharing this video
Thank you very much..!
Gracias a este video pude solucionar
@Tech-Corner Very well explained guide w/ excellent step-by-step instructions!
My apologizes for disturbing you over the same question that so many have asked, but I'm trying to fix a boot loop on my TCL 40ES565 (or 40ES565X1) but all the other TCL model no's look as though they're from a different brand.. Do you have any idea about the image file for this model? It's an Android (9) TV.
Anyway, well done - I'll be sure to tip off anyone else who needs help on these issues to come and watch your channel! Cheers!
Exactly I have a 40S4900 and the interface is totally different from any tcl I've seen. It's not even a Roku TV just an android tv
@yaragi, try hard reset first.
1. Turn off the main power. Press and hold the tv power button for 20S.
2. Then press and hold the volume down and power button on the tv together. While press and hold turn on the main power. See whether it is starting the androide factory reset.
Good luck.
Wooo is great shoutout bro thanks for sharing your video this is very helpful god bless
Thank you too
Very good video
Hi ..i have a problem with my tcl it just stuck at boot .and keep scanning at startup and never stop
Thank you for this explanation
I want to know do you have software TCL 43S6800?
Hi, thank you for your video. Do you have firmware for TCL 49S62?
Hello, will you have the tcl 32s60ai firmware? Please 🙏🙏🙏
Great video, everything is explained clearly and precisely, thank you….
Thank you for the feedback.
Thank
Thanks anh bạn
Very Helpful Great 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Thank for your feedback..
Hi sir, I have a brand new tcl75x925 tv. When I did the firmware update via internet I got a No Command error. When I shut down the TV all is working. But I think google tv is verry slow. So I want to do the update again... do you know how to do that? Thx
Hey bro nice video but I can’t find the firmware site could you give me a link for 50p6us firmware?
Hola. Necesito hacer un reseteo de fabrica de forma forzada. Hace semanas busco el firmware para el modelo de TCL L40S6500. Podrias ayudarme? Gracias
Host for tcl 32a3 firmware files. Thank You
Hi! Great video. You explain things well. Do you have software for model 40S615? Any help much appreciated!
@galapagos, Thank you for the feedback.. Unfortunately I don't have this firmware file. Im sorry about that..
@@tech-corner2556 hi great video . Do you have software for model l49s62
@@cheraniwillems6247 Sorry, I don't have it.
Wow appreciate your way of explanation 😊👍👍... actually i messed up and done something with my tv 32S6500S now what i see is blue screen after Android logo and that blue screen is continuous..i Chromecast from TH-cam and press back button then it lands me on home screen which is totally different from what i use to see before and even few buttons of my remote like input source button home screen button and Netflix button app menu button also don't work 😔.. i m very upset that i wont get my original tv experience back 😢.....and i believe that if you want you can fix it for sure... I can only request you please help me 😔...
Bon j’ai une lcd 75EP661 j’ai le même problème que vous et je n’arrive pas à voir le firmware si vous pouvez m’aidez ça serait gentille merci d’avance
Hello, do you have the firmware for TCL 32S60A, Thank you
Hello thanks for the video! Do you have TCL S6501S firmware?
Sorry I don't have this firmware.
Hi! Thanks for the video. Do you happen to have the software for TCL LED48D2710?
@AM, Sorry I do not have this.
@@tech-corner2556 do you have for 43D2910 ?
Excellent video,
Do you have software L55D2930s
Sorry, I don't have that.
I had the same issue and I fixed it. My method was different, I did not switch the main power off, I just kept pressing the on off button at the rear of the TV for about fifteen seconds and on the screen appeared the information / instructions what to do. It took me two minutes
It is great to hear that you were ale to fix your tv issue easily. Thanks for sharing your experience..
On my TCL TV, model C65X3US or 65X3CUS, this method did not work. Do you have the service manual of this or knows How to do?
Sorry I don't have that.
hi tech-corner do you have stock file for LED32D2740
Hello, do you have firmware for TCL LED40S6200? My TV shows a text after it shows the logo. The text is "Software file check failed Plug and unplug the power cord to try again". I tried plug and unplugging multiple times but it doesn't work, I tried installing a software update on my USB drive and it still shows the text for 2 seconds and the screen turns gray(backlight still works). Please help. Thank you!
Sorry, I don't have this firmware. When you tyry to install firmware via USB what happens? Is it not detecting the update file? If yes, check the USB drive format (FAT32 should be worked). And use a low capacity one (less that 8GB is good). And try with all USB ports in the tv one by one.
hi did you get a link for firmware update for this model>
Hi there.. Good video.. Can help me find the latest software for tcl 55p65us?
Sorry I don't have this.
Kindly help us how to upgrade Google TCL TV 2022 version to newest one
Hi Sir, would you have software for TCL 43EP648, I have searched a lot over internet but couldn't find. It's not an android or google tv.
Mister, for the TCL L32S3800 TV, there is no firmware for upgrading
Sorry mate I don't have that.
Great video how I can get firmware file for my tcl 49inch tv
How long did the update take? mine seems to be going for a long time
Usually, It is low than 30minutes. Just change your USB drive and try. Or reformat the USB drive WITHOUT SELECTING "Quick format".
@@tech-corner2556 thanks mate it did eventually finish, took nearly an hour though!
How long does the update took you? Ours is taking so long, it's been almost 2hrs...
Usually, It is low than 30minutes. Just change your USB drive and try. Or reformat the USB drive WITHOUT SELECTING "Quick format".
@@tech-corner2556 thanks heaps! Will definitely try that. I shall update you on the weekend! Have a nice day!
@@tech-corner2556 thanks heaps!!! It worked! Was just under 30mins haha
First time I tried it, it went on the "Updating" stage for 3days, but it was hopeless so turned it off. Lucky, I commented and asked you! Massive thanks, to you! 🙏🏻😊
hi, can you help me to find latest firmware/software update for TCL LED43P6US. Thank you so much in advance
@HELIAX, This is the latest firmware for your tv : drive.google.com/file/d/1W7JlI6vbc-BBx8Aysna3LyFOt0CCSk5Z/view?usp=sharing
Supporting models : 43P6US, 50P4US, 55P4US, 65P4US, 50E18US, 55E18US 65P4USM, 55E19US, 65E19US
INSTRUCTION (how to use software update) :
1. Press and Hold the Power Button on the TV
2. the Software Update will perform
3. After Software upgrade, perform Hard reset
4. Press Settings Button
5. Go to Picture
6. Go to Contrast
7. Press 9-7-3-58. In Main Factory Menu go to Reset shop
9. After Perform Reset shop TV will Proceed in initial setup.
Let me know the results. Good luck..!
Bro 32S6500l ??
Hello sir I need help fr TCL 32 inch hanging problem. No working remote n tv button. Plz help me
thanks for your video , do you have firmware for TCL model:L43P1US , it will be great if you can share it
Sorry mate I don't have that.
In my 55k2 tv only android logo is rotrting next nothing is opening, after power button long press, setting logo error messege tell me please help me
@Techno, I'm not familiar with this model. I'm sorry about that.
Ayuda mi television no tiene botones solo uno
Hi! Do you have firmware for TCL model LED49S6500FS ? It would be greatly appreciated if you can share it. Thanks!🙏🏼🙏🏼🙏🏼
YO NECESITO EL MISMO
This is the firmware download link for CHASSIS : NT563 (S6000-AU or S6500) > drive.google.com/file/d/1hFCXdNLwvLGzBoO76CTq4nn_V_yjZt-A/view?usp=drive_link
MODEL LIST :
40S6000FS-AU, 43S6000FS-AU
32S6500S, 40S6500FS, 43S6500FS, 49S6500FS, 55S6500FS
which software fill use this model. 43s6200 pls help me thank you..
Unfortunately I am unable to find this.. Sorry..!
Hi, don't you have a firmware for me tcl 32A323? is that it has the same problem, only mine is on a black screen and does not react
Sorry, I don't have that.
Sir can you provide link for tcl 32S 5200 model. My Tv stuck on google logo..
CAN YOU HELP ME FINDING THE FIRMWARE FOR THE MODEL 75S450F I AM TRYING FOR 3 DAYS , PLEASE?
Sorry mate I don't have that.. You can write TCL support team and get it. SThey will provide sometimes.. Good luck..
good video very informative can you help me find the software updates for a TLC android TV model 43s6500A
This is the firmware download link for CHASSIS : NT563 (S6000-AU or S6500) > drive.google.com/file/d/1hFCXdNLwvLGzBoO76CTq4nn_V_yjZt-A/view?usp=drive_link
MODEL LIST :
40S6000FS-AU, 43S6000FS-AU
32S6500S, 40S6500FS, 43S6500FS, 49S6500FS, 55S6500FS
Hi hope you can help me send the link for firmware update here is my TV model tcl led43s6200
Sorry I don't have that.
I have the same problem I don’t know how to get the firmware the tcl tv model number l55d2930s can you please help me
Sorry, I don't have that.
Kindly assist me with the file for 43S6500. It's also stuck on the logo and not fully booting.
This is the firmware download link for CHASSIS : NT563 (S6000-AU or S6500), try install this > drive.google.com/file/d/1hFCXdNLwvLGzBoO76CTq4nn_V_yjZt-A/view?usp=drive_link
MODEL LIST :
40S6000FS-AU, 43S6000FS-AU
32S6500S, 40S6500FS, 43S6500FS, 49S6500FS, 55S6500FS
Hi I hope you are well, do you have link for firmware for TCL 55S4800FS?
Hey do you have the latest for TCL led40s4900ca
Sorry, I don't have that.
Hi i got same problem on my sony android tv,i tried to the pkg file of the firmware but no luck..wnhere i can get the imgfile,even i extract the file no img file in the folder?pls help me
Where did you get the .pkg file? From Sony official support site? What is the model number, did you check the model number correctly?
Site : www.sony.com.au/electronics/support/televisions-projectors-lcd-tvs/downloads
REMEMBER THAT YOU NEED TO RENAME THE .PKG FILE EXACTLY AS THIS > "upgrade_loader.pkg" TO PERFORM THE UPDATE. YOU DON'T NEED TO PRESS ANY KEYS IN THE TV.
For Sony try these>
1. Change the USB drive and try again.
2. Format the USB drive using "FAT32" format and UNCHECK the "Quick Format" option. After that copy the file and try.
3. Change the USB port you connecting the USB drive in the tv and try.
Thanks for your video!. Do you have software for tcl 40-5603-MAD2HG
Can you please confirm your model number correctly, is it 'TCL 32S3800'?
Bro new subscriber here, do you have IMG for model 49c2us PRO
@Jason, Sorry I do not have the IMG file, but I do have .pkg files for v364, v535, v568
drive.google.com/file/d/16dMV4zAux7nGn4L2cvPQEQxOPdYvi0BT/view?usp=sharing
drive.google.com/file/d/1Av0jGYvBSp2B8e6vViSdOTEks1NU2-Ro/view?usp=sharing
drive.google.com/file/d/1Y5I874MCDn3lgv9SvpH6S9qG5MGYTznB/view?usp=sharing
@@tech-corner2556 hello Sir. do you have the IMG for 55C2US? Thank you very much!!!
Netflix app is not working on my tcl 40p62us, what should I do?
First set the date/time and time zone correctly. If still does not works, do a complete reset of the tv. Follow these steps to reset the tv.
1. Press settings button
2. Go to Picture
3. Go to Contrast
4. Press 9-7-3-5 fast
5. The factory menu will now appear. Select “Reset Shop”, and press the right arrow on the remote.
6. The TV will now reset. Once the TV is reset, and the installation menu is displayed.
7. Finish the setup instructions.
Hello friend, i can not download files from the page you shared, would you have the firmware for L32S6500?
Hi. Do you have software for tcl LED43S6650FS? Thank you.
Please the link of sofware tcl 🙏
Hi. My tv is stuck on Android animation. Can I solve it by updating software? In addition, should tv be connected to wifi if i update via a usb flash?
Yes, most probably the issue is in the software if stuck on Android logo screen. Try updating the firmware. No you don't want to connect the tv with wifi to install firmware via USB drive. Good luck.
My tv is also stuck on Android
I have the same tv issue
Hi my friend accidentally deleted the firmware of TCL 55C2US Pro where i can download the firmware. Please help. Thanks
@Gladys, here is the link : drive.google.com/drive/folders/1u9EEsQPBknSIUhH0-Yu5hcVw6IZ-ksQL?usp=sharing
Thank u
Hello sir..do you have the software for LED40S46490S?
Sorry, I don't have that.
Do you have a firmware for TCL LED43S6800
Yes here is the firmware download link for TCL CHASSIS RT41 > drive.google.com/file/d/1Z_JL98VyanbWl4NhgQK1gMSnEHfAHpw-/view?usp=drive_link
Model : 49S6800FS, 43S6800FS, 40S6800FS, 32S6800S
INSTRUCTION (how to use software update)
1. Turn off the TV (mains power off)
2. Insert the USB stick with the correct software (software must be provided by TCL)
3. Press and hold the power button on the TV.
4. Turn on mains power to the TV (while keeping the power button pressed)
5. After about ten seconds, you will see the upgrade notification on the TV, as soon
as you see this, release the power button. The TV will now update. Do not disconnect
or press any buttons, until you see the Google welcome page. The update is now done.
Hey bro do u know where can I find the firmware for tcl 60P20US model plw?
Hello, i owned TCL 32s65a , yesterday i was trying to factory reset from tv menu, after erase everything option tv got off and started with black backlight and indicator led continuously blinking!! After that tv was on for next 8hours but nothing happened, after powering off when I powered the tv it automatically turning on with black screen even no tcl logo, indicator still blinking , I tried everything for resetting but nothing happens! Please help me out! Thanks 🙏🏻 in advance
As I think that something was going wrong during the reset. The power was down during the reset process? Try this whether it works > Turn off the main power completely from wall socket. Then press and hold the TV's power button(not in the remote) for around 30seconds. Then release the power button and plug the main power and turn on the tv. Good luck..
how did you resolve it i have d same issue on my tcl 40s5400
I have a TCL 65" tv and need a software update. Would you kindly point me in the correct direction?V8-S586T02-RFIV466 many thanks
You got L32S6500 firmware?
This is the firmware download link for CHASSIS : NT563 (S6000-AU or S6500)> drive.google.com/file/d/1hFCXdNLwvLGzBoO76CTq4nn_V_yjZt-A/view?usp=drive_link
MODEL LIST :
40S6000FS-AU, 43S6000FS-AU
32S6500S, 40S6500FS, 43S6500FS, 49S6500FS, 55S6500FS
Hello Sir, can you help me with the firmware for this model: 40DS500. Thanks
Sorry I don't have that.
Do you have frimware for TCL L32S6800
This is the firmware download link for '49S6800FS, 43S6800FS, 40S6800FS, 32S6800S' TCL models > drive.google.com/file/d/1Z_JL98VyanbWl4NhgQK1gMSnEHfAHpw-/view?usp=drive_link
Install instructions >
INSTRUCTION (how to use software update)
1. Turn off the TV (mains power off )
2. Insert the USB stick with the correct software (software must be provided by TCL)
3. Press and hold the power button on the TV.
4. Turn on mains power to the TV (while keeping the power button pressed)
5. After about ten seconds, you will see the upgrade notifi cation on the TV, as soon
as you see this, release the power button. The TV will now update. Do not disconnect
or press any buttons, until you see the Google welcome page. The update is now done.
Hi po tanong ko lang yung Tv nang Kapatid palaging Na o'off kahit di naman clinick sa Remote, ano po kayang dapat gawin ?? Sana masagot
Tnx for video, have driver for TCL EP660 ? I can't find it
Sorry mate I don't have that..
thank you il want to know to you have software tcl 49s6500
@Tchafer, This is the update file for TCL 49S6500 > drive.google.com/file/d/1hFCXdNLwvLGzBoO76CTq4nn_V_yjZt-A/view?usp=share_link
Am having a black screen after a timeframe of 15 minutes but the audio is working properly, after restart again it reduces the timeframe with some minutes, how can I solve this, it is TCL model 43S6201 please, I have liked your troubleshooting methodology. Where can I get it's update I do it manually.
Godfrey, This is not due to firmware issue. This is most probably a backlight issue. You need to replace backlight LED strips.
@@tech-corner2556 Thanks alot this is very helpful, keep up the good work.
@@tech-corner2556 New LED strips were installed but the issue is still there mostly when a HDMI and flash disk ports are in use. When antenna port is in use the issue was not there even before I changed the LED strips. May their be an issue with the ports ama supply of something, please I would love to hear from you. Thanks once again.
@@godfreywairimu8888 These kind of issues are bit difficult to figure out. When the issue happened (video off and sound works), can you check whether the backlight LED is still working? If yes, most probably a T-Con board issue or main board issue. If the backlight LED also turning off, keep your mobile phone's flashlight very close to the screen and see whether you can see very dark image in the screen.if you see images, the issue is most probably in the LED driver circuit in the power board. let me know..
@@tech-corner2556 The issue was on the LED on the power supply circuit, I had it given its own supply away from the main supply, like an additional power supply dedicated to the LED circuit. It now works perfectly and I have really liked your diagnosis and it have made me with my little know how on this also help the technician with a probable cause, I really appreciate the help, thanks for making time to respond to my issue. May the favor always follow you. Thanks
Sir, I need a file to update my TCL LED55P6250US. Currently blank screen. Appreciate your help.
Please help me find the latest firmaare of my tv model LED40S6201
PLEASE HELP BADLY NEEDED
@claudine, Sorry I don't have this. Contact TCL support with your tv's serial number. They will provide the firmware sometimes. Good luck.
hello sir, can you help to to find the latest software for TCL moded: LED32S4700.. thank you in advance.
@Jade, sorry I don't have it.
Hello do you have software for Model Led55s6200
Sorry I don't have that.
Do you have the firmware for L65P2MUS ?
Sorry, I don't have that.
do you have firmware for tcl tcl led55d2730
Sorry mate I don't have that..
do you have firmware for MS6586.U801 haier u6700u
Could I have copy about this software
V8-NT67F02-LF1V49
I have some TV
Have v614 bout doesn't work
@ossama, I already added the download in the description. Here it is : celesw.tcl.com/EU_Test/SoftWare/V8-NT67F02-LF1V498_IMG_USB.zip
Need firmware update for 55C6US. please info if any.
This is the newest version I have (v568) > drive.google.com/file/d/1Av0jGYvBSp2B8e6vViSdOTEks1NU2-Ro/view?usp=share_link
I want information about TCL 32S66A, but I can't find it.
Sorry mate I don't have that..
How reset google account in the tcl smart tv 55p1000.🙏
In some Tvs it is unable to remove google account. Only the option is to reset whole tv as factory reset via Settings menu.
great, but in your files i juste find the" .bin" and i need the ".img" file can you send it to me please?
@Rudy,
UPDATE (23/12/2022) : If you don't have the .Img file, use this app to convert .Bin file into .Img file (Actually it does just a file extension change) : www.mediafire.com/file/j009r6arn2mqedm/BinToImgConverter.exe/file
Bro tcl 32s62s have same problem bro where i can download software bro please provide link
Sorry, I don't have that file.
hi there, do you have firmware software for 40s6000fs
@Manthan, Yes. This is the download link for 40S6000FS firmware: drive.google.com/file/d/1C1b_Y0RgJk3Gpq2p0CWrp4Zeh7XxE510/view?usp=sharing
Model list : 32S6000S, 40S6000FS, 43S6000FS, 49S6000FS, 55S6000FS
Please do you have a fix fo rlc-65q7370u sharpe roku/ it is stuck on logo screen and keep rebooting
Try hard reset. 1. Switch off the tv from main power switch (wall switch, not the tv's switch.) 2. Then press and hold the tv's power switch for around 20 seconds. 3. Then switch on the main power switch and press power button in the tv. Good luck..!
Can I have firmware for this one P130-338 V6.0?
I HAVE INSTALLED THE FIRMWARE HK.T.RT2831P838 FOR MY CLASSPRO LED TV MODEL CS50FHD AFTER WATCHING YOUR VIDEO. THE SOFTWARE WAS SUCCESSFULLY INSTALLED BUT WHILE INTIALIZING AND MENU SETUP THE RESOLUTION/GRAPHICS OF TV WAS NOT UPDATED. PLEASE GUIDE HOW TO FIX THE RESOLUTION PROBLEM. THE TV HAS RESOLUTIONS OF 1920x1080.
Did you install the latest version the software?
try latest version, I found one TCL model which has some resolution problem for TH-cam app.
This this as well. DO NOT CHANGE ANY OTHER SETTINGS ON THE FACTORY MENU OTHER THAN FOLLOWING CHANGE, IF YOU DO SOMETIMES IT WILL STOP YOUR TV WORKING PERMANENTLY>
1. Press Settings Button
2. Go to Picture
3. Go to Contrast
4. Press 9-7-3-5
5. In Main Factory Menu go to Reset shop
6. After Perform Reset shop TV will Proceed in initial setup.
HI MATE, DO YOU HAVE SOFTWARE FOR MODEL 65C6US THANK YOU!
I found it on your reply, but the tv stuck in update now, already more than one hour, what should I do?
@@ericli5503 Sorry to hear that your update was not going well. Did you use this : drive.google.com/file/d/1Av0jGYvBSp2B8e6vViSdOTEks1NU2-Ro/view?usp=sharing
If you still can't run the update, unplug the main power cable and press and hold the power on key in the tv for around 20 seconds. Then plug the cable and run the update again to see whether it works. Good luck..
@@tech-corner2556 thanks for your reply, I stopped the update after 2 hours since it couldn't get through, they I tried unplug and hold power button for 30s, after that, I couldn't open tv even the TCL sign, I called the TCL customer service and they will send technicians
I'm experiencing the same issue with my 55C6US and have had no luck with any of the solutions from TCL support :(
@@zedmero mine under warranty and they fixed it for me
Brother help me to find for tcl model L55E5700UDS. 🙏
Hallo,do you have software tcl 48 inch Model 48P1CFS
Here is the link : drive.google.com/file/d/1EiUXtyP5PjsUaUZozgvC8key8QvcK3HQ/view?usp=sharing