Two years ago I was furnishing a brand new and very large home. OMG I went thru hell with Pottery Barn and another time with William’s Sonoma. Not to mention West Elm. They are all affiliated and the WORST! I only deal with “Restoration Hardware” now. They are more expensive (not by much) but they have AMAZING quality and the BEST customer service. CB2 and Crate and Barrel are pretty good. Arhaus is another one to stay away from, their products take way too long to deliver, the sales people are not very helpful and if you have a problem good luck! Nobody will care!
Wow, that’s good to know. That’s so crazy that they just do this to people, especially for the price that you’re paying. I will never go back to Williams Sonoma! Thankfully, I was able to get my refund but it was a true battle. You are absolutely right when it comes to our RH, Arhaus, and Crate&Barrel. We live and we learn.
I have the Big Sur and absolutely love it. Good buy.
I’m glad it worked out for you
It's a really beautiful space
Thank you I really appreciate that
That couch looks like EVERYTHING!
Thank you, I wish our customer service was experience would have been better.
@@functionallyflawless ahhh, yeah bad customer service will definitely keep me away from a brand
big beautiful couch, love it
I wish it was as comfy as it looks
wonder how what difference it would make if you turned the rug the other direction???
It wouldn’t be wide enough for the sofa
This is so amazing girl 🙌🏽
Thank you, it's still a work in progress
Two years ago I was furnishing a brand new and very large home. OMG I went thru hell with Pottery Barn and another time with William’s Sonoma. Not to mention West Elm. They are all affiliated and the WORST! I only deal with “Restoration Hardware” now. They are more expensive (not by much) but they have AMAZING quality and the BEST customer service. CB2 and Crate and Barrel are pretty good. Arhaus is another one to stay away from, their products take way too long to deliver, the sales people are not very helpful and if you have a problem good luck! Nobody will care!
Wow, that’s good to know. That’s so crazy that they just do this to people, especially for the price that you’re paying. I will never go back to Williams Sonoma! Thankfully, I was able to get my refund but it was a true battle. You are absolutely right when it comes to our RH, Arhaus, and Crate&Barrel. We live and we learn.
Always keep our home looking fly. 🙌🏾
Thank you I do what I can
Is that couch from American signature? I brought it and returned it its humongous . Brought it for my loft didn't like it
No it’s from pottery barn.
What's the name of the rug please
It is linked in the description Box
You have Christmas decor up?
It’s coming soon, but you can check out my Christmas video from last year
The couch got delivered around Christmas time last year. This video is just updates that we did throughout the past year.
@@brentduncan5136 early january to be precise.
I pray you get that issue resolved with the sofa. You deserve better service than what they are giving you..
Thank you so much. They finally gave in and are giving me a refund nine months later!
U can return the sofa! It is too big.
They finally gave in and gave me a refund nine months later!
Oh wow. The sofa fabric split is awful. I can’t believe they won’t fix the issue. Absolutely unacceptable!!!
Right! I finally got my refund after almost a year of back and forth!