3. Super Administrator Configuration Guide Dialplans, Gateways, and ACL | Contact Center Solution
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- เผยแพร่เมื่อ 11 ก.ย. 2024
- Hi to all of you! We'll look at how the super admin can set up dialplans, gateways, and ACLs in this video.
Configuring ACL
We'll start by discussing access control lists (ACL). Super administrators can control access by adding IP addresses to a whitelist. ACL viewing, adding, and searching will be covered, along with information on IP addresses, mask bits, and descriptions.
Configuring Gateways
We'll examine gateways next. These SIP trunks are utilized for online phone calls. Super administrators have the ability to see the list, set IP-based or username-based gateways, and add new ones by providing information such as name, IP address, and codecs. We'll also go over how to look for certain gates.
Configuring Dialplans
Lastly, dialplans-which manage the contact center's outbound calls-will be discussed. You will discover how to search for, view, and add dialplans that include caller IDs, rule patterns, gateways, and route names.
Watch out for our upcoming video, where we'll talk about handling DID numbers. Remember to press the bell button for updates, subscribe, and like the page!
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