Genesys Cloud Collections in a Box

แชร์
ฝัง
  • เผยแพร่เมื่อ 5 ธ.ค. 2024
  • Succeeding in the Accounts Receivable space has never been harder. A web of Federal and state government regulations, court decisions, work from home and changing consumer communication preferences is creating new challenges every day.
    Now is the time to future-proof your business with the ultimate ARM communications solution from Genesys.
    A Different Reality
    With new rules to the debt collection world, creditors, collection agencies and debt buyers need to think about how they can evolve in a new reality. Existing solutions are built for a world that no longer exists.
    Regulation F limits outbound call attempts
    Human initiated dialing is no longer required
    And regulators want to see you communicate with consumers through their preferred channels including chat, SMS, email and to continue evolving with consumers desires.
    The Genesys Solution
    Genesys Cloud is the omni-channel solution your business needs to connect with consumers through their preferred channels while improving their experience and leveraging the power of AI. Genesys Cloud can replace the mix of vendors you have compiled in a streamlined way through a single platform from a single vendor.
    Key business components like
    Self service IVR, chatbots and voicebots
    Digital messaging through chat, sms and email
    Predictive engagement informing of next best action
    Call recording
    Quality assurance
    Workforce management
    Speech and text analytics
    Omni-channel agent experience
    And the reporting and analytics you need to manage it all
    Total Cost of Ownership
    Sounds too good to be true?
    Let us conduct a complimentary total cost of ownership analysis for you - comparing what you are spending today and modernizing your business with Genesys Cloud. Every agency we’ve done this for has SAVED money.
    Not to mention a host of other benefits including:
    …free upgrades
    …reduced technology footprint
    …the industry leading App marketplace with your favorite integrated vendors
    …and is likely cheaper - a LOT cheaper - than what you are currently spending.
    Reduce Your Risk
    Reduce your risk in moving to a new communications platform with our “head start” program. Start migrating over to GenCloud while finishing your existing vendor contract for up to one year! With no double billing! Genesys is so confident in our platform that we cover the platform costs to help you with migration.
    Latitude + GenCloud
    By combining the industry leading collections platform, Latitude by Genesys…
    with the most powerful and versatile Contact Center solution in the market, Genesys Cloud….
    You’ll have everything you need to succeed. We like to call it “Collection Agency in a Box”
    …just add agents!
    Call to Action
    Let us show you the power of Genesys Cloud to improve your bottom line performance while connecting with consumers through their preferred channel.
    Book a demo today.
    In fact, book it right now.
    You’ll be glad you did.

ความคิดเห็น •