How to replace Samsung refrigerator defrost heater part # DA47-00244U

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  • เผยแพร่เมื่อ 5 ก.พ. 2020
  • Step-by-step instructions on how to replace the refrigerator compartment defrost heater on a Samsung french door refrigerator. The refrigerator defrost heater shown in the video is Part # DA47-00244U (PD# PD00033193) but the instructions in the video applies to many different part numbers and models of Samsung refrigerators.
    Purchase Defrost Heater shown in the video here: partsdr.com/part/da47-00244u-...
    Tools you need:
    - Needle Nose Pliers
    - Philips screwdriver
    - Side cutter
    - Gloves
    Replaces these part numbers: 3955643, AP5914487, PS9603659, EAP9603659
    Refrigerator model shown in video: RF263BEAESG/AA
    How To Test A Defrost Heater On A Refrigerator or Freezer: • How To Test A Defrost ...
    Appliances break, but repair & maintenance doesn't need to be difficult. Find the right part for your job at partsdr.com/
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ความคิดเห็น • 127

  • @PartsDr
    @PartsDr  7 หลายเดือนก่อน +1

    Learn how to test your defrost temperature sensor here: th-cam.com/video/J5bwcteeJNM/w-d-xo.html

  • @robertplas3947
    @robertplas3947 2 ปีที่แล้ว +3

    Great video. Allowed me to repair my fridge. I also removed the evaporator fan and installed a new one. But I first took the old one and plugged it in while hanging with the old defroster heater part still installed. The fan seemed perfectly good when spun by hand, but had been encased in a block of ice. I never heard it come on with doors closed. I then replaced the defroster heater, re-installed the cover with new fan and you can hear the fan blowing with door closed so all is well. I point this out because if I had more time, I could have tested the old fan with new defroster part installed, which I did not, but saving old fan because it looks okay. Thank you.

    • @PartsDr
      @PartsDr  2 ปีที่แล้ว

      That is great!

    • @jollyscaria1922
      @jollyscaria1922 2 ปีที่แล้ว

      My frdged evaporater fan ďc ice not mot stck upineed reparing iam ner work shoped fsn moter coil winding and fixeing

  • @ericpayne3253
    @ericpayne3253 3 ปีที่แล้ว +3

    Great video. Every Samsung I’ve had has suffered from freezing up. Garbage. Going to give this a go. Thx.

    • @PartsDr
      @PartsDr  3 ปีที่แล้ว +1

      Let us know how the repair goes! You may also consider replacing the defrost temperature sensor at the same time. th-cam.com/video/I_aDS77dY8o/w-d-xo.html

  • @ForestBunz
    @ForestBunz 4 ปีที่แล้ว +8

    Solid video. Please give Ohm rating for testing if this is important.

  • @wireconnect7387
    @wireconnect7387 ปีที่แล้ว +1

    I'm back to thank you Man, my part came and I was able to fix my refrigerator with certainty. Thank you again P.S. don't change your video style

    • @PartsDr
      @PartsDr  ปีที่แล้ว

      Glad we could help!

  • @vi3tbwoi
    @vi3tbwoi 4 ปีที่แล้ว +3

    THANK YOU FOR POSTING THIS. Great camera angles btw i really enjoyed it and was able to see everything. Thanks!

    • @PartsDr
      @PartsDr  4 ปีที่แล้ว

      We are glad you found it helpful!

  • @jdwgaming1982
    @jdwgaming1982 หลายเดือนก่อน

    Really helpful video. My fridge had a slightly different plug in configuration for the heating element. Fingers crossed I got it working again. Thank you

    • @PartsDr
      @PartsDr  หลายเดือนก่อน

      That's great to hear! Let us know what kind of problem you were having and if it fixes it.

  • @slinca2056
    @slinca2056 2 ปีที่แล้ว

    This is a great video. Very thankful for the step by step. For me, the black rubber on the coil is melted. Can I remove it? Could someone help me? Thanks

  • @orlandos3457
    @orlandos3457 3 ปีที่แล้ว +2

    Great details thank you.

    • @PartsDr
      @PartsDr  3 ปีที่แล้ว

      We are glad you found it helpful!

  • @egastt
    @egastt 3 ปีที่แล้ว +2

    Excellent tutorial! I wish I could have supported the store by purchasing the replacement part from you, but sadly your site doesn't accept international credit cards.

    • @PartsDr
      @PartsDr  3 ปีที่แล้ว +2

      Thank you for trying to support us!

  • @shaikhtaukir2801
    @shaikhtaukir2801 4 ปีที่แล้ว +1

    Nice sir love your videos

  • @br31woodlands69
    @br31woodlands69 2 ปีที่แล้ว +1

    Wonderful. Thank you.

    • @PartsDr
      @PartsDr  2 ปีที่แล้ว

      We are glad you found it helpful!

  • @LoFiMofo
    @LoFiMofo 9 หลายเดือนก่อน +1

    Great video. My Samsung refrigerator’s defrost heating element went bad (measuring >155K ohms with a multimeter). The new one measures 107 ohms in case anyone is wondering what it should read when it’s not broken.

    • @PartsDr
      @PartsDr  9 หลายเดือนก่อน

      That is helpful. Thanks for sharing!

  • @robertmartinez6350
    @robertmartinez6350 2 ปีที่แล้ว +1

    Awesome video. Thanks my friend

    • @PartsDr
      @PartsDr  2 ปีที่แล้ว

      You're welcome!

  • @pennyroberts6673
    @pennyroberts6673 4 หลายเดือนก่อน

    This is how to do a HOW TO video. Great job. Watching more now.

    • @PartsDr
      @PartsDr  4 หลายเดือนก่อน

      We are happy that we could help!

  • @reinacivallero2559
    @reinacivallero2559 2 ปีที่แล้ว

    Very good video . Thank you

    • @PartsDr
      @PartsDr  2 ปีที่แล้ว

      You're welcome!

  • @davidwescott4176
    @davidwescott4176 2 ปีที่แล้ว

    very good video. thank you. my issues is it is freezing up on the top right area where the copper tube comes from the back and the top right area in total. and videos i can watch on that issue

    • @PartsDr
      @PartsDr  2 ปีที่แล้ว

      If only the top right corner of the coil is getting cold and turning to an ice ball, then you may have a sealed system leak or compressor failure.

  • @ramilmiranda2050
    @ramilmiranda2050 4 ปีที่แล้ว

    You had coil heater for RSC6KPRS model I'm from Philippines

  • @ironreign9412
    @ironreign9412 2 ปีที่แล้ว

    Great video! My Samsung has this very issue. AND... I happen to have a parts refer!

    • @PartsDr
      @PartsDr  2 ปีที่แล้ว

      👍

  • @ToopofthePoop
    @ToopofthePoop 4 ปีที่แล้ว +1

    I can't understand what's the problem with my fridge...the heater gives me 0.6 ohm, does it went bad? Also i have a second fuse (I'm not sure) that's near the fan in direct contact with the heater, which doesn't have continuity (i haven't seen this component in any video..) . Where i can get some help? I can post some photos..

  • @thdreefie
    @thdreefie 2 ปีที่แล้ว

    I noted from watching this video that there is a red jumper wire and connector just above the left connector for the heating element. I do not see one of these on my refrigerator. Is that jumper present on all models. Mine is a model RF28HFEDTSR.

  • @stjepankovacic5956
    @stjepankovacic5956 7 หลายเดือนก่อน +1

    good show.👍

    • @PartsDr
      @PartsDr  7 หลายเดือนก่อน

      Thanks!

  • @mervinrivera7992
    @mervinrivera7992 2 ปีที่แล้ว

    What is the black Gunk on the top right corner of the coil?

  • @gh50hill1
    @gh50hill1 ปีที่แล้ว

    Thanks for the great viveo.

    • @PartsDr
      @PartsDr  ปีที่แล้ว

      You're welcome!

  • @anthonyrice4317
    @anthonyrice4317 3 ปีที่แล้ว +17

    PLEASE READ!!! Had to "de ice" every 6 months until I read that if you spray "Pam" on the coils it will prevent ice buildup. So I tried it and haven't had a problem since. 5 years and still no ice build up!

    • @songsheep
      @songsheep 3 ปีที่แล้ว +3

      Are you referring the cooking Pam? Spray it directly on the evaporator coil? Thank you.

  • @ToddM452
    @ToddM452 ปีที่แล้ว

    I still get a code for that defrost htr after new one is installed? Is there a way to clear it? Unplugging it didn’t clear it? The code was the 1Rg

  • @charri4251
    @charri4251 ปีที่แล้ว

    Thanks!

  • @wimaldissanayake10
    @wimaldissanayake10 4 ปีที่แล้ว

    My Samsung French door refrigerator ice build up in back panel, how to fix it?

  • @jasenloiselle1829
    @jasenloiselle1829 4 ปีที่แล้ว +6

    How can I test this type of defrost heater to see if I actually need to replace it? I saw the video to test the type with just one clip but this type has a clip on each side. Not sure how to use my multimeter on that.

  • @kravenkrawlhobby5438
    @kravenkrawlhobby5438 ปีที่แล้ว

    Thank you

    • @PartsDr
      @PartsDr  ปีที่แล้ว

      You're welcome!!

  • @leemason4024
    @leemason4024 ปีที่แล้ว

    another great video, ryan!

  • @compgenius3
    @compgenius3 2 ปีที่แล้ว

    Great tutorial, how do you transfer the drain probe? It looks like it's riveted to the heater.

    • @PartsDr
      @PartsDr  2 ปีที่แล้ว

      We have a video on that here: th-cam.com/video/Obi8iQ67C0I/w-d-xo.html

    • @zackmiller3467
      @zackmiller3467 6 หลายเดือนก่อน

      Is there a way to do without you riveting a new one?

  • @brendantaylor7525
    @brendantaylor7525 3 ปีที่แล้ว

    Great Ryan such a succinct explanation through the steps my fridge evaporator is not freezing & defrost element working fine the ice build up is higher where the metal pipes enter they both then freeze & the excessive ice build grows to the point that the thermo fan is blocked from rotating because of this ice build up ...so mu problem is like the fridge is over cooling . I'm thinking to install copper wire that drops into the drain hole (just preventative not my primary issue) & maybe get some further Thermo/Insulation for the incoming & return coolant pipes ?? Model SRF680CDLS. Has heating element & sensors replaced 2 years ago when the whole fridge evap used to ice up...2 year on slightly different issue. takes about 3 weeks for the excessive ice to build up & stop the fridge fan from doing it's thing the heating element is working fine...so any help in this area would be great have four kids just out of Covid lock down in Australia & prefer not to buy another fridge :).

    • @brendantaylor7525
      @brendantaylor7525 3 ปีที่แล้ว

      same issue still ongoing Parts Dr , after some tech direction as it what it possibly may be ...

    • @scottschraeger4655
      @scottschraeger4655 2 ปีที่แล้ว

      I have the same issue, most of freezing located near the fan.

  • @eduardouriegas1775
    @eduardouriegas1775 2 ปีที่แล้ว

    Does anyone know how to remove the screw on the bottom center when it is so stuck? My guess is that this happens because it is full of ice in the inside.

  • @OleoKoong
    @OleoKoong 2 ปีที่แล้ว

    hi, my samsung fridge srf800gdls look similar to the one you do demo.. i had power outage and once get back my fridge had failure and tripping... i find out unplug cable for heater can continue working.. after 1 month i notice that my temperature drop and frost ice blocking the outlet.. I want to know if i replace the heater part will solve the issue or still have to replace other part?

    • @PartsDr
      @PartsDr  2 ปีที่แล้ว +1

      You can test your defrost heater using the instructions here: th-cam.com/video/q7hysgipzpQ/w-d-xo.html

  • @ryanmarrlow6356
    @ryanmarrlow6356 3 ปีที่แล้ว

    Can you show or reply on how to test for the ohms for the defrosting element. I need to see if that part is broken or it’s another part I need to fix.

    • @PartsDr
      @PartsDr  3 ปีที่แล้ว

      We have a video on defrost heater testing here: th-cam.com/video/q7hysgipzpQ/w-d-xo.html

  • @daynescraftbarbecue3739
    @daynescraftbarbecue3739 ปีที่แล้ว

    Hey I need some help, the connection on the left side. My refrigerator didn't have the top white piece with the red wire that connects to the same piece. Do you know how I get ahold oh that part and is it nessisary. Mine didn't have the retainer clips on tge left side or the white connector with the red wire?

  • @luckyrefrigeration9825
    @luckyrefrigeration9825 ปีที่แล้ว

    Can we fix here other design heater

  • @charlylopez5625
    @charlylopez5625 3 ปีที่แล้ว

    I already replaced the Ice maker but my fridge still freezing my food, I have to replace this sensor too?

    • @PartsDr
      @PartsDr  3 ปีที่แล้ว

      A bad defrost heater would normally cause the refrigerator section to warm up and not get cold enough. You may want to test your temperature sensors. th-cam.com/video/J5bwcteeJNM/w-d-xo.html

  • @mikeb.3140
    @mikeb.3140 ปีที่แล้ว

    My samsung is a RF26HFENDSR/AA and it has a standalone thermostat, but my new defroster has one attached to it as well and it is apparently for this model. Can I remove the standalone one and leave that place blank on the plug?

    • @PartsDr
      @PartsDr  ปีที่แล้ว

      No, you will need to get the correct defrost heater that does not have the thermostat attached to it. Check the tag on your old heater for the correct part number.

  • @Icehso140
    @Icehso140 2 ปีที่แล้ว

    This video shows defrost t-stat in series with the heater...as I expected. My Frigidaire has separate wires, but I expect it's the same series circuit, so t-stat is not a low voltage signalling device to my circuit board. Good to know b4 I go after the circuit board to check it. Thanks.

    • @PartsDr
      @PartsDr  2 ปีที่แล้ว

      That is common for them to be wired in series as you describe.

    • @sanseiryu
      @sanseiryu 2 ปีที่แล้ว

      This is odd. It may be the reason for faulty defrosting. Most of the problems related to these Samsung's are a large ice buildup in the upper right. The frost/ice never fully melts resulting in a mass of ice that only gets bigger. The terminator should be located in the upper right of the evaporator coil as that portion is the most active region for the freeze cycle. The terminator determines the defrost cycle. By locating it away from the area most likely to build up frost, you run the risk of not fully defrosting the coil and the tubing. The solution would be to have a separate heater and bimetal terminator, with the terminator relocated to the upper right of the coil. Improper technical design. Unfortunately, trying to fix it may be impossible given the one piece construction of the heater,/terminator. I will be sure to avoid these models of S/S refrigerators. Unlikely that it is a sealed system charge issue. Far too many S/S refrigerators are afflicted by this problem and ice maker leaks resulting in potential Class Action lawsuits.

  • @carlito.pedida-personal
    @carlito.pedida-personal 4 ปีที่แล้ว

    Is this the part that's causing the Samsung fridge to trip the breaker? Mine started to trip the breaker very more often now.

    • @mchughgazza
      @mchughgazza 3 ปีที่แล้ว +1

      My fridge was tripping because of a short on the defrost heating element. I used this video to get to the defrost heater and tested the fridge with the unplugged element. This fixed the tripping and allowed me to diagnose the problem. I bought a new one on line for AUD$100 and saved my self a technician's call out and repair cost. Great tutorial. Thanks

  • @rickkrieger4455
    @rickkrieger4455 2 ปีที่แล้ว

    You did go through how to check the heater coil. I assume that you just check it for continuity?

    • @PartsDr
      @PartsDr  2 ปีที่แล้ว

      On some you have to do an Ohm test instead of continuity because the ohm value is too high to register continuity. We have a video on that here: th-cam.com/video/q7hysgipzpQ/w-d-xo.html

  • @azharali83
    @azharali83 6 หลายเดือนก่อน

    Hi, i am hoping you can help me. I have rs53k4400bc and past 2 weeks bottom section of the fridge keeps freezing. I have already replaced the temperature sensor and that has not fixed the problem. I did check the sensor afterwards and it showing 5.5ohm on room temperature and 10 in ice water.
    Defrost heater seems to be working as i accidentally touched it and it was very hot. Any ideas what it could be? Thanks in advance.

  • @wahwill
    @wahwill 2 ปีที่แล้ว

    My fridge has a separate plug-in bi-metal defrost thermostat. Would it be okay to use a defrost heater with a built-in thermostat?

    • @PartsDr
      @PartsDr  2 ปีที่แล้ว

      No, you will need to match it up with the same as the original.

    • @aaronjackson2780
      @aaronjackson2780 8 หลายเดือนก่อน

      Did u end up trying the built in thermostat?

  • @desertrider325
    @desertrider325 ปีที่แล้ว

    I put it in Force Defrost mode. Cover off. And the heating element never warmed up. Is that because the cover was off? Or bad heating element?

    • @PartsDr
      @PartsDr  ปีที่แล้ว

      You can test your defrost heater with the instructions in this video here: th-cam.com/video/q7hysgipzpQ/w-d-xo.html

  • @raymondcrasto3270
    @raymondcrasto3270 3 ปีที่แล้ว

    Hi. The aluminum casing behind the coil for my fridge is rusted. How can i replace it and what is it called.

    • @PartsDr
      @PartsDr  3 ปีที่แล้ว

      What is the model code/BOM name from the tag on your refrigerator?

    • @raymondcrasto3270
      @raymondcrasto3270 3 ปีที่แล้ว

      @@PartsDr Hi. It's a Samsung twin cooling model no RB216ABRS. Thank you.

    • @PartsDr
      @PartsDr  3 ปีที่แล้ว

      @@raymondcrasto3270 We are sorry, but we do not have information on this model because it is a Canadian model number.

  • @keith5137
    @keith5137 ปีที่แล้ว

    I’m having trouble snapping the cover back into place on the sides. Will that cause any issues?

    • @PartsDr
      @PartsDr  ปีที่แล้ว

      It can potentially cause issues if air leaks around the sides.

    • @keith5137
      @keith5137 ปีที่แล้ว

      I’m not sure why it’s not snapping back in. Any suggestions on what I could do?? What kind of problems could it cause?

  • @yvangus
    @yvangus 3 ปีที่แล้ว

    Where is the thermal fuse located at?

    • @PartsDr
      @PartsDr  3 ปีที่แล้ว

      It would depend on the model of the refrigerator. Most refrigerators don't have a thermal fuse, but there are some that have them.

  • @stanleyyang1475
    @stanleyyang1475 11 หลายเดือนก่อน

    Dr. Parts, could you please tell me is all the Samsung refrigerator all use the same defrost feather?

    • @PartsDr
      @PartsDr  11 หลายเดือนก่อน

      They use different heaters depending on the model number of the refrigerator.

    • @stanleyyang1475
      @stanleyyang1475 11 หลายเดือนก่อน

      My is RF 263TEAESG/AA,,please advise me.

    • @PartsDr
      @PartsDr  11 หลายเดือนก่อน +1

      @@stanleyyang1475 The one that is listed for your model is this one: partsdr.com/part/da47-00244u-defrost-heater But there is a note that says "In order to ensure you are ordering the correct part number, please check the tag on your existing defrost heater and verify that the four digits on this tag match the last four digits of the manufacturers part number."

    • @stanleyyang1475
      @stanleyyang1475 11 หลายเดือนก่อน +1

      @PartsDr thank you.

  • @grapefkndrink
    @grapefkndrink 3 ปีที่แล้ว

    Should the refrigerator be off? Disconnected? With out power?

    • @PartsDr
      @PartsDr  3 ปีที่แล้ว

      We recommend to unplug the refrigerator or turn off the breaker to the refrigerator while doing this repair.

  • @alisonheat
    @alisonheat 4 ปีที่แล้ว

    I would like you to answer me something.
    1. How do remove the bimetal thermostat from the heaters
    2. If I measured the heaters and bimetal thermostat still attached together and got a reading of 433 ohms
    What does it mean, is my heater faulty or not
    3. How do I unattached the bimetal thermostat from the heater
    Please some answers
    @parts Dr.
    Thanks

    • @PartsDr
      @PartsDr  4 ปีที่แล้ว

      1. It is not detachable if they come wired together from the factory.
      2. It sounds like the ohm reading is good.
      3. It is not detachable if they come wired together from the factory.

    • @alisonheat
      @alisonheat 4 ปีที่แล้ว +1

      @@PartsDr
      So my Heater is fine
      And if so
      Why is there to much frost in the freezer compartment.

    • @algreen5559
      @algreen5559 3 ปีที่แล้ว +1

      @@alisonheat Do you get that ohm reading when the bimetal thermostat is cold or warm. I just replaced one with that reading when it was warm. Meaning it was stuck closed. Hope that helps.

    • @alisonheat
      @alisonheat 3 ปีที่แล้ว

      @al green. Sorry for replying this late. It was warm because I had to first remove the ice from while I poured some little warm water. Meaning it got warm.

    • @alisonheat
      @alisonheat 3 ปีที่แล้ว

      @@algreen5559Sorry for replying this late. It was warm because I had to first remove the ice from while I poured some little warm water. Meaning it got warm.

  • @MarkMinistries
    @MarkMinistries 7 หลายเดือนก่อน

    I noticed no voltage to my defroster even when I force defrost mode any suggestions?

    • @PartsDr
      @PartsDr  7 หลายเดือนก่อน

      Which part number is your defrost heater?

    • @MarkMinistries
      @MarkMinistries 7 หลายเดือนก่อน

      same as in video @@PartsDr

    • @PartsDr
      @PartsDr  7 หลายเดือนก่อน

      @@MarkMinistries test the defrost heater, bi-metal and defrost sensor. If those are both good, it is most likely a bad main control board.
      th-cam.com/video/J5bwcteeJNM/w-d-xo.html
      th-cam.com/video/q7hysgipzpQ/w-d-xo.html
      th-cam.com/video/i4SNEgPoUMY/w-d-xo.html

    • @user-oz2iy9ph2t
      @user-oz2iy9ph2t 2 หลายเดือนก่อน

      main control

  • @wt9653
    @wt9653 ปีที่แล้ว

    My Samsung must be really old.
    My wiring harness is all in one.
    DA47-002447B.
    Amazon doesn't have them.

    • @PartsDr
      @PartsDr  ปีที่แล้ว

      The number that you provided is not valid, it has an extra character.

    • @wt9653
      @wt9653 ปีที่แล้ว

      @@PartsDr
      That's exactly the way tag says.
      I found one on Amazon for 108 dollars. But reviews says it doesn't fit. The refrigerator is about 15 years old. I decided buy new instead.
      Thanks anyways

  • @rahulshah7827
    @rahulshah7827 3 ปีที่แล้ว

    I got 430 ohm for the heater element on mine , it seemed a bit high. Is that ok ? Usually I see fridges have 30 to 40 ohm on other websites. My bimetal is stuck on closed at all temperatures, so although it freezes the ice, it does it only once. Then during the defrost cycle it Melts up everything that was frozen. I want to change the defrost bimetal only if my heater is ok. Am I on the right track ?

    • @PartsDr
      @PartsDr  3 ปีที่แล้ว +1

      What is the part number of the heater?

    • @rahulshah7827
      @rahulshah7827 3 ปีที่แล้ว

      @@PartsDr DA47-00485A, it shows close to 430 ohm, I disconnected the bimetal and checked. The bimetal is faulty, the part number is KSD 305 but I couldn't find a right match for that online.

    • @PartsDr
      @PartsDr  3 ปีที่แล้ว +1

      @@rahulshah7827 That part number is not valid. What is the model code/BOM name from the tag on your refrigerator? th-cam.com/video/4HhWL9sonuE/w-d-xo.html

    • @rahulshah7827
      @rahulshah7827 3 ปีที่แล้ว

      @@PartsDr ibb.co/MRCRdRd is the photo of the part tag
      RF50K5910SL rev 0.0

    • @PartsDr
      @PartsDr  3 ปีที่แล้ว

      @@rahulshah7827 It should read approximately 440 ohms, so 430 most likely indicates that it is good.

  • @dmon715
    @dmon715 ปีที่แล้ว +1

    I will never purchase another Samsung appliance in my life!!!!!

  • @ronaldm5405
    @ronaldm5405 ปีที่แล้ว

    Nobody explain how does it work, unfortunately,nobody test with multimeter and explain how this works.

    • @user-oz2iy9ph2t
      @user-oz2iy9ph2t 2 หลายเดือนก่อน

      the defroster kicks on periodically to melt the frost off the evap and it drains down the tube to the pan. it gets volts from the main control to tell it when to turn on and off and the thermostat measures temps.

  • @leemason4024
    @leemason4024 ปีที่แล้ว

    can the heater go partly bad, meaning it defrosts but not enough? that seems to have been a problem in the past. my water on the floor in front of the fridge doesn't seem to be coming from inside the fridge or freezer AT THIS POINT... but seems to be coming from underneath. the drains in both the fridge and freezer seem to be open and free-flowing. the tray under the unit has a good amount of water in it all the time. the fan by the compressor runs.

    • @PartsDr
      @PartsDr  ปีที่แล้ว

      No, the defrost heater is either good or bad from our experience. If the refrigerator is partially defrosting, we would suspect one of the other defrost components as being bad (defrost temperature sensor, bi-metal thermostat, main control board).
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