Anyone who spouts “The Customer is always right” is not only WRONG, but they are a fool as well. These are usually the same morons who will threaten to file a complaint with the Better Business bureau thinking that they have actual power or authority to do ANYTHING. They are a nonprofit organization, not a governmental/enforcement agency.
I'm going to copy/paste the comment I just posted about the whole the customer is always right saying (too lazy to retype it). It might give you some ammo in the battle against Karens. Vive la rationnel! You don't need to read the whole thing. Again, too lazy to delete the unrelated part... Ok...I am officially done with people misunderstanding 'the customer is always right' saying. It's original meaning relates to the belief that, no matter how stupid or ugly that the thing the customer wants is, you just go ahead and make the object and/or perform the service. That misunderstanding is right up there with people's misunderstanding of 'blood is thicker than water'. They couldn't have it much more backwards without a conscious effort. Man, people are so dumb! Myself included.
Actually the customer is always right has been misconstrued. What the phrase is intended to mean is the customer knows what it wants to buy. So the companies will carry the merchandise.
@@ellenhannon5298 yes! I work in a secondhand store and I remember what my manager said once about "it don't matter if you think it's the ugliest thing you've ever seen. Somebody else might come behind you and think 'it's so cute. I have to have it'!" Which happened while we were talking about how there's times we hang clothes that look outdated or hideous. But everybody really does have their own taste.
From someone who has worked in the service industry for years, the customer is almost always never right. Those that think they are right, are scammers and want something they are NOT untitled to.
Uuuggghh! I've got a story for this. I worked in a deli in a grocery store so we sold deli meats and there was a customer who came in and wanted a product we don't always order on the regular (it was souse loaf) and asked us if we had any. I told him we don't always carry it because it's not a popular selection but that I could check. I checked and we didn't have it but I knew we could order it in because it was inventory day and it was only about 7:15 in the morning and our inventory order needed to be submitted by 9. I told him we didn't have it in at that time but that we could order it and have it come in the next day. He called me a liar and said the fated words. I asked him if he worked in the deli because I had never seen him. He said no, so I asked him how he would know what products we have in if he didn't work there and didn't see the products himself. He asked me if we could order it and I asked my manager to order it for him. He came in the next day and I happily got him his precious deli meat.
Charlotte got the worst luck with chairs, apparently... It could be just some needed maintenance or if it's the seat itself it could be moisture on leather / fake leather. Can't come up with other ideas now and for the second option above, I don't want to speculate any further. I just hope she will find a solution soon or she could post a video asking for help if she wants.
I used to work in a Italian restaurant in the pizza room and two guys brought back a pizza. They wanted a refund because they said we put rocks in their pizza. We didn't have rocks anywhere in the restaurant. The pizza came back with edges and a handful of rocks. That customer wasn't right and no refund.
@@laurajose779 this makes me happy that they didn’t get away with it. Anyone who works customer service knows how crap people can be. Also from what I’ve experienced and seen....the pay is NEVER worth it.
I used to point out that as a busiess owner, my knowledge might be slightly superior to a customer's and probably a portion of my expertise was required for the overall customer experience. It never went well.
9:30 plot twist: the husband actually forgot to make the reservation, so he made up this "confirmation call" thing, and it's actually his first call to the restaurant, then he realized how fucked up he was 😂
Side note: Do not wash strawberries unless you intend to eat them right away as washing them then putting them in the refrigerator speeds up the aging process.
Thanks for the advice. I would have needed it just a little earlier😅 This is why I had to make a jam out of them couple days ago. Was a rescue misson, was very delicious, though. Thank god they weren't becoming nasty already.
The guy who "remembers" smiling at his grandma... he probably heard the story so many times that he's embedded it as a "memory". I HIGHLY doubt he smiled at his grandma, he probably had a facial tic sort of thing like newborns are known to do and they interpreted it as a smile but there is no F-ing way in hell he remembers smiling at his grandma at one-day-old!
@@empress_irish Actually in some cases that childhood amnesia isn't present! Meaning that they can remember when they were inside the womb and the early years of their life
I agree, although sometimes weird things do happen. I have a very clear memory from when I was about 6-9 months old. My dad and uncle decided to take me on a roller coaster (I know, right? Brilliant decision). Well, I fell out of the car, and they caught me-just barely. I'm an asthmatic, and the fright caused a sudden asthma attack and I had trouble breathing. They stopped the car when they saw me almost fall out, and I have a very clear memory of the aftermath, along with what the coaster looked like (although what it looked like could've been from later in life, I'll admit). I remember everything looking like it came through a fisheye lens and most of it being very blurry-and the voices sounding echoey and very far away, and that's about it. I actually thought until about a decade later that the memory was older than that, until I mentioned it one day. My mom looked at me like I had three heads and then explained to me that it had happened when I was still too young to walk. It freaked her out, because we'd never talked about it before then. However, I would NEVER ride a roller coaster-EVER-all through my childhood. As a matter of fact, the next roller coaster I got on was when I was 21 or so years old. I can still see it all in my head to this day. It was a terrifying experience, even though I don't remember falling out-just the ensuing asthmatic episode. I also have memories of some awful nightmares I had when I was still in the crib (it involved gorillas). Not sure how old I was then, but I know I wasn't old enough to speak in sentences yet. I remember crying, and thinking disjointedly that eventually my mom would come in and rock me and make it better. Guessing I was about 2 (give or take a month or so) during this time.
I love that the restaurant owner stood up for the establishment and told that couple to screw off. Some people aren't worth having as patrons; those types usually end up costing the store more money (comped items and whatnot) while employees are treated badly for things they cannot control. Corporate America never seems to acknowledge that it is OKAY to tell a customer to leave and not come back. Perhaps if more companies did this for unruly people, we would have less incidents of jerk-off's harassing employees.
And we may not have had to endure as many covidiots who stood in stores insisting they had the right to do whatever they wanted because it was "public property"! Stores may not want to burn bridges, but some bridges are crying out for a quick incineration. If a customer is a total jerk to you and/or your staff, tolerating that behavior just reinforces their delusions of grandeur.
In Germany this kind of entitlement is not tolerated or even considered. For example, if you sign your kid up for ballet class, it's a 10 page contract. If your kid no longer wants to attend, they don't have to but the customer doesn't expect or even think to ask for a refund. In most cases, it's standard to give a 3 month notice before opting out of services you agreed to pay for. Wish American culture had the same respect for businesses.
@@carolinegrova8707 - Those people aren't even correct tho. Stores, shops, malls, etc. are all private property. Even the parking lots. Only the sidewalks and streets outside are public - and even then, specific laws are still applicable and enforced (laws against jaywalking, vandalism, disorderly conduct, disturbance of the peace, domestic violence or any other physical harm, breaking curfew, speed limits, parking restrictions, etc). Yea so idk why these idiots think they're above the law.
@@carolinegrova8707 also giving in to assholery encourages the assholes to keep being assholes while setting a bad example for other customers. Literally it's like children in preschool sometimes, "you let so-and-so do it so I should get to do it too!"
"Find boobs by the smell." Not sure why the Jaws theme ran through my head. Also, Charlotte's Awkward Turtle might just be the best thing on the interweb this week.
@@ChocolateMuffin308 um 30 cm is slightly less than a foot (the basic distance from upper chest to face). plus at that stage of their brain, it isnt great at processing what they do experience .......... so movement, colors, sound , smell, and basic discomfort (all processed extremely poorly) is the information they are working with.
The phrase “The customer is always right” was originally coined in 1909 by Harry Gordon Selfridge, the founder of Selfridge’s department store in London, and is typically used by businesses to convince customers that they will get good service at this company and convince employees to give customers good service. You have to consider that your employees are your customers as well. Some critics of the idea that ‘the customer is always right’ contend that it amounts to putting customers above employees, or the business itself, but there doesn’t have to be a tradeoff here. Right is right, and wrong is wrong, being a customer does not make a wrong a right.
My dad was a career salesman, and never said "The customer is always right." He always said, "The customer isn't always right. Because sometimes the customer is an idiot." I G-rated that lol
Exactly! And those entitled customers never consider the stress levels or mental health of the employees when they decide to act abusive to get their way. Nobody gets paid enough to put up with that!
"The customer is always right in matters of taste" is the full saying, but it got taken out of context some time ago and now people thinks this means they can be choosing beggars
I don’t know why, but when you do your silliest endings, with that cheerful “subscribe,” I always grin like an idiot. Thanks for bringing a ray of sunshine into my day...💗💗💗
When newborns "smile" its usually a response to having gas. Not like how an immature teenager (or younger) finds farts hilarious, but just a common facial expression pre-fart. Parents like to think its something else because newborns may smile in their sleep as if its a food dream, and it is super cute and exciting to think you've given birth to the ultimate baby, but newborn is just too early for a human to have learned "happy" and that a smile is how to express that emotion. I just realized this comment was completely boring and unnecessary. Since it took time, Im posting it anyway
Nah it was pretty interesting to find out and it just made me laugh at all those people saying that their baby is so adorable smiling when really they just probably smelled a little bit of hell afterwards, idk if this made sense.
No, your comment wasn't boring or unnecessary, It needed to be said! The people that think their babies are saying mama and dada at 3 wks old cracks me up! They are babies and they are just babbling!!
@@sheilavaughn296 I started talking at 3 months old. Not anything genius. I said, "mama", "dada" and a few other words. "Mama" was my 1st word. I never cried when I was born. My mom said my big eyes were just looking around everywhere. But, I didn't make a peep. My mom said I looked like I was thinking, "I wonder what I can get into?" When I was walking at 10 months, I was very curious and plundered into just about everything. At about 2 years old, I figured out a way to climb out of my highchair. I was hyper. Good thing my mom was 17 and my dad was 22 when they had me. They could keep up with me a bit better.
I'll tell you who's always right... My kitty! No matter what she absolutely believes she's always right. "Human! Clean my poop box! Human, feed me! Human, give me pets! Human! I've had enough pets, go away!" Yup! She's the only, 'Always right' consumer I know.
My favorite thing on Quora is to give a patient, pedantic and clarifying answer to the dopey questions. Dopey Poster asked: "What is gil and what is boy?" I gave the rundown on British bar measurements (a "gil") and the difference between ordinary dressers and the "tallboy" -- with a side note on the difference between a dresser in the bedroom and a dresser in the kitchen (where you butcher meat).
From the context of the question, I would say that the Dopey Poster simply misspelled the word "girl", but the fact that everyone alive should know the difference between the two (unless they were a recently arrived space alien) means that your answer, taking the question on face value alone, was the correct thing to do, as the question seemed to be just an attempt at trolling, or trying to be humorous, and failing miserably.
I would probably have explained that Gil is the fictional currency in Final Fantasy and Boy is a part of the German city Bottrop and located in the borough Bottrop-Süd.
"Customers always right" icky thought process that causes such a ruckus and when you explain why they are not right the lovely hate reviews come out. Have told multiple people absolutely everyone needs to work month of service industry job to see what's going on
The customer is always right was a marketing campaign from the early 1900's. It was marketed for white people only. Only idiots and Karen's use it now.
@@sarahalbers5555 You deserve an award. My parents fly for Air Canada. Flight Attendant's are amazing. Its unfortunate how some people act while flying nowadays. Cheers.
We always would say the customer is Not always right. I had a belligerent customer stating he gave me a $50 not a $20. We were a small restaurant and our switch over time is one hour later than most other restaurant's shift changes. I had literally just taken over the register and he was my second customer. We would normally pick up in another half hour or so. He complained bitterly to my other 3 customers about how we try to take advantage of customers when I wouldn't give him his rightful change. I even showed him the inside of my drawer, and he still wasn't satisfied. 🤷♀️
In Germany there was once a saying that "the customer is king"; meaning he should be treated like one. Since about 10 years it has been changed to "the customer is a guest"; meaning that he should be treated AND BEHAVING like one. Solved a lot of problems in service businesses. Karens are a rare species in Germany.
The customer is always right by design. If a customer wants to buy peanut butter, marshmallows and marmite because they "make a delicious sandwich" they are right. You can't refuse to help them find the items because it's gross. They are not right about policy and such that they make up. 😊
Three things: I am now jealous of internet cats. I always wanted a bonded pair of kitties, and even the siblings I rescued from under my back deck who used to fall asleep next to each other that I thought would always be close, now hiss at each other. Two: you told us to always wash our veggies. I literally just completed washing veggies before cutting them up for salad because…. Three: Today is day 2 post recovery from a freaking 5 day stomach bug that had me praying for death, and missing (well to be honest, I was thankful to legitimately miss) the in-laws’ (who fracking live right next door past the cow field) July 4 get together. Even now, thinking of the pain and fear of “is it a toot or is about to be an emergency run to the commode POOT?” Has my tummy trying to do backflips. And now I’m not so sure I want this salad I’m about halfway finished making. So, thanks for the laughs! I think…
"The customer isn't always right, sometimes they are complete idiots. I'm sorry Karen, you are just going to have to leave the store" Linus Sebastian 2021 :)
I'm going to copy/paste the comment I just posted about the whole the customer is always right saying (too lazy to retype it). It might give you some ammo in the battle against Karens. Vive la rationnel! You don't need to read the whole thing. Again, too lazy to delete the unrelated part... Ok...I am officially done with people misunderstanding 'the customer is always right' saying. It's original meaning relates to the belief that, no matter how stupid or ugly that the thing the customer wants is, you just go ahead and make the object and/or perform the service. That misunderstanding is right up there with people's misunderstanding of 'blood is thicker than water'. They couldn't have it much more backwards without a conscious effort. Man, people are so dumb! Myself included.
@@LINKINPARK262 Thanks! (The day I see a business whose employees get to wear that printed on their T-shirts is the day I'll know I've found my dream job!)
The customer is always right had nothing to do with customers at the till or even any one individual. It was a saying used in marketing to illustrate that if a product does not sell and gathers dust on the shelf, the customer does not want it. If the product flies off the shelves, the customers want it...ergo stock the shelves with what they want, the customer is always right. No Karen, it's not about you getting a discount.
Not true. "The customer is always right" is a motto or slogan from the 1900 which was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do not feel cheated or deceived. This attitude was novel and influential during a time when misrepresentation was rife and caveat emptor (let the buyer beware) was a common legal maxim. "Caveat emptor” puts all of the responsibility on the customer. They were responsible for checking the quality of a product before they buy it. If there’s anything wrong with the item after they make the purchase, that’s on the customer. The seller wouldn’t have to declare anything or help the customer in any way. It was the opposite view to “the customer is always right,” where brands go out of their way to serve and trust customers. Adopting this new motto created a booming business for many industries who improved their service, but little did they know it would create future generations of entitlement and the tolerated abuse of employees. Variations include "le client n'a jamais tort" (the customer is never wrong) which was the slogan in the 1890s of hotelier César Ritz who said, "If a diner complains about a dish or the wine, immediately remove it and replace it, no questions asked". A variation frequently used in Germany is "der Kunde ist König" (the customer is king), while in Japan the motto "okyakusama wa kamisama desu" (お客様は神様です) meaning "the customer is a god", is common. The purpose behind this frame of mind was to convince customers that they would receive excellent service as well as to simultaneously persuade employees to provide high-quality service. However, ironically, this frame of mind usually leads to poorer customer service.
The irony is that the OP's false comment is on a video about liars who got caught making up facts. Don't believe every comment you read, people. ALWAYS verify to help stop the incessant spread of misinformation on the internet.
I totally agree that we need to get rid of the “the customer is always right” because not only customers will use that but also some managers The customers may be borderline harassing an employee or be made to be dumb/incompetent while they’re only doing what they were trained to do We do not get paid enough to be dealing with entitled people
As a Portuguese I never saw that woman in my entire life 😂 this made me laugh so bad... Specially since portuguese people usually just write stupid stuff on the sand, not messages that disappear within 20 seconds 💀
Duvido que esta mulher tenha fãs em Portugal! A probabilidade é...pouca, quase nenhuma. Aposto que esta mulher é o tipo que adora dizer "gracias!" quando visita Portugal.
The story of the newborn smiling at her nan might be a fabricated memory, they're super common. I have to wonder if a lot of my early memories are genuine memories or just my brain fabricating them based on people's recounting of events. Entirely possible that she "remembers" smiling at her nan because everyone told her about it her entire life. It's really cute for a fake memory tbh
Yeah I think there's definitely a sensory element to it too. Like if for example your great-aunt Patty wore Chanel no. 5 constantly and was known for that, you'd associate that particular smell with her. Or if someone was to talk about how a relative always wore fedora hats with a bird feather in them, your brain would create instances where you "saw" said relative at an event when they weren't there. Psychology is weird
back again.. My earliest memory must of been when i was two. My dad was a chef in the Army and all i can remember is being pushed around in a buggy into this place and a chef giving me one chip lol
I worked at a place that lives and breathes on customer service, and goes out of its way to make things magical (hint hint). The first thing they taught us was that the customer is NOT always right, but we will do whatever is within our power to make them happy (that's why I was told to give away free ice cream cones periodically)
People always turn rabid when it comes to the food service industry. I cannot count on my fingers and toes alone how many times I was called "stupid little b****" or "worthless" by customers when working in delis and the like. I can safely say the customer is hardly ever right lol. Once had a customer threaten me because she came in half an hour after the deli closed (hotdog machine had just been emptied and cleaned) and insisted I give her 12 hotdogs. She left after I told her "7/Eleven sells hotdogs, just down the street" and her barrage of profanity.
You’re frigging addictive! I always end up watching you no matter what I’m surfing for. And I always watch you until the end. You’ve got charisma, girl!
I just told my boyfriend about HelloFresh and since I can't cook! He can,very well! But I would love to give him a break and act like I can actually cook!! Let you know how it goes!!
I will say some people have super vivid pseudomemories. My sister was convinced she remembered her own birth until she was a teenager, despite that being impossible. He may not have been trying to be manipulative when claiming he smiled at his grandma. Who knows, though
Yes I know people like that too, that could describe the delivery room in great detail and remember being removed from the mother (weighing measuring that sort of thing) There is more to human consciousness than flesh and bone and "development". Alas the world is full of people who think we know everything
This has nothing to do with this video. I just wanted to let our Potato Queen know that after constantly watching your videos in front of my BF and always laughing hysterically at them, (while talking back to the screen) he finally SUBSCRIBED! He now comes home from work and asks ME, "Did you see how funny Charlotte's new video is? Did you watch it, yet?!". LOL. Shout out to Chris and all of the new subscribers. You are all potatoes now.
The UK got rid of *the customer is always right* years ago because so many people would use it to abuse staff members! We’re much better off now! Love your videos Charlotte!!!!! I watch EVERY DAY!!!
I’ve noticed that these videos are the perfect timing to make the perfect pasta. Start the video when the water boils, enjoy video, pasta ready to eat at the end. Thank you Charlotte
The Don Cheadle thing wasn't even a lie- it was just utterly meaningless BS. There's literally no meaning to the phrase 'secretly married'. It can't be True or False- It's just a clickbait collection of words.
"The customer is always right" is such a boomer thing. I really hope this mentality will die with the older generations. And of cause exceptions exist. There are enough entiteld millennials und younger folks.
Oh, they can't abuse me anymore. I straight won't serve them if they mistreat me at all. What are they going to complain about? Nothing. You know how many times I've heard from a manager after they threatened to tell a manager? Zero times lmao.
@@occasa0411 The expression exists since the beginning of 19th century. Not really a boomer thing (the boomer generation includes people born between 1945 and 1965).
@@occasa0411 lol. Yep….it’s was such a “boomer” thing because at one time it actually MEANT something. Now? Nope!!!. Can you imagine walking into a business WITHOUT a physical receipt and STILL get a FULL refund or an equal price exchange? Over time, more ppl began taking ADVANTAGE of these businesses. So no, boomers weren’t the problem with this policy. It worked well until ppl starting lying, cheating & stealing from businesses as to why there are so many consumer policies around today. Boomers fault? Lol.
@@Sinnfei But it absolutly got passed all the way onto the boomer generation. And since I rarely meet someone from 1827 at my local grocery store, I can only talk about what I experience. Jokes aside it's kinda interesting, that this kind of thinking is that old.
Hey Charlotte- Just 2 days ago I congratulated you on reaching nearly half a million subscribers. Two days later you've gained 13-15 thousand new little potato followers and hit 510k followers. Bloody good job, bloody well done and bloody funny and entertaining. You might finish up being way more than just a 'blip' on Gwyneths radar. I've been watching you for a l-o-n-g time, (on YT, not from some dirty little 'quackers' back seat with a pair of binoculars and box of Kleenex!. Anyway, I simply and wanted to congratulate you and cheer you on. Love all the way from Australia. ☆☆♡
The customer is NEVER "RIGHT"...it is a MARKETING PERSPECTIVE...NOT A FRICKING POLICY. People don't get that the "customer" makes the "choices" on what to purchase and not the company doing the selling. The choices might be DUMB as hell...but the "customer" is always "right"...you give them what they want to buy. You don't bend over backwards...that is PLAIN STUPID.
Wasn’t the original saying that the customer is right in matters of taste? Meaning they’re right in what they like/choose to buy (even if you think it’s ugly or whatever) but not in anything else
No you don't 🤣🤣 The largest horse in history just died at age 19(?). A big regular adult horse(depending on the breed) only weigh 2500 lbs. This big horse weighed 3500. One thousand lbs heavier.
Now it's time to take a break to watch the queen of reactions at work. . .ps I never knew you were on that other channel IO. I legit found your channel before I saw you in that one. Stay Classy Queen 👑
I live for these videos, there is nothing worse then people who lie & seeing them being called out & look like complete morons for other peoples amusement really does seem just to me 😁 great stuff Charlotte!
That "grandma" thing happened to me too! My mom had warned me about that like two days before it happened to me. My "aunt" messaged me talking about grants or something. I went and realized it was from Instagram and not Facebook and that she had a different profile photo. Went to the Instagram and realized it was blank. It's so creepy that scammers are stealing identities.
If it was really the grandmother in the chat, first she would have asked him if he had eaten .. you immediately understand that it is a scam without this question.
I'm a realitvely new subscriber, and I think I just realized what the charm of your channel is. Even though I could watch all that stuff on my own, I love your videos a lot more than browsing funny collections or stuff. Having you read everything feels like sitting with a friend and reading it together. I really like and enjoy that so thank you! :D
Agreed, that “the customer is always right” should be done away with! It’s such an overused phrase, and honestly most of the time a customer isn’t right! I have done my fair share of customer service enough to know that people are the worst.
@@annekai oh geez! Even though tipping isn’t a common thing in the rest of the world, it definitely is in America and I do my best to tip whenever we go out. That’s crazy though that people wouldn’t tip and get mad about asking for the previous tip. I’ve never heard of that concept before, but it’s genius actually! We were at a Texas roadhouse one time, and there was a group of prom kids behind us and only tipped the waiter a nickel :-( like, why even bother tipping at all if you’re going to do that.
I can't stand liars, they make me so mad...like in my family, my siblings lie but make it so that the lie doesn't sound like a lie and they always make the lie advantageous to themselves....hence why I avoid them like the plague. I'm glad though some liars are exposed....makes me feel there is hope in this world.
I know what you mean! I will forgive just about anything, if their *apology* is sincere and believable. But if someone ever lies to me, I will never trust them again.
That whole thing with the person trying to scam them by impersonating their grandma, I had the same thing happen to me. After playing along for a while I told the person to get a life and stop trying to scam people by pretending to be an elderly person on the internet. How did I know? The Impersonator was sending me messages in perfect English. My Grandmother can only write in Spanish.
Yes it is. I can't tell someone that the sweater they want is ugly and they shouldn't get it. I have to tell them they're right and it looks awesome so I don't lose the sale. THAT is what it is supposed to mean.
Did you say 'sexual predators'? Why are these words bleeped out? Just like the word, "rape". It's a criminal act by criminal minds and everyone needs to always be informed about these things. TH-cam's bleeping out the wrong words. The important ones.
Welcome to the age of the easily offended, lol, it's a sad state of affairs when knowledge and education is vetted by these easily upset clowns, I fear for the future?? We need to correct this nonsensical way of acting
Completely true. I couldn’t believe the word “rape” made a video impossible to monetize, there are so many words that should be included… in a video, “racism” was bleeped. I don’t know if it’s TH-cam or just the creator, but acting as if rape and racism do not exist in our society just makes the problem bigger…
@@AudreeAdam very true, its damaging to pretend is not a thing, you tube has lost its credibility with this shallow sad way of ignoring words or concepts that some people find offensive? The thing is why should anyone care about these "easily offended clowns""? Life can be awful and very offensive, but hiding words and pretending they don't exist is a pathetic response by a huge entity like you tube is so damaging to society, when did humanity become such whiney entitled wimps that they can't read words like rape and murder? Real people get raped every day and getting the words censored is a slap in the face to the actual victims and the capitulation of you tube and other agencies to the easily offended snowflakes is sad!? Life can suck, but you have to face it and fight back, not to go to la la land and pretend no bad words exist?
@melissa Well, I AM an assault victim and I think these words need not be censored. Censoring these words, IMO, feels like they're trying to make the act of rape less brutal. It happens. Censoring it doesn't make it go away. Facing it can help them heal. And, they need to be able to say they were assaulted. Pretending it didn't happen is far more traumatic than hearing those words. Why sugar coat it?
this is why when I get an unfamiliar phone number calling, and I actually pick it up, I just say "meep" after about 5 seconds of silence. If you say "hello" sometimes that is somehow used as an admission to whatever they're trying to scam you.
"The customer is always right" stems from that the customer knows what they want to buy so they're always right on what they're interested in buying... not that they can be abusive and entitled.
no the full, complete phrase is "the customer is always right in matters of taste" meaning, if they want salt on their food or god forbid they wanna put ketchup on their steak, its fine.. as a chef, don't get insulted (but chefs do) they never use the full phrase like wtf "just a few bad apples" yeah.....spoils the bunch they cut off the ending which literally changes the meaning
@@ashley.sterling Your point is fair. Thank you for finding the whole quote. My point remains the same, that it was never about giving customers the freedom to justify abusive and entitlement behaviors. It was more about "taste" or preferences when it comes to what it is they're wanting to buy.
Oh my word! I got addicted to the potato queen during lockdown on IO and now a year later she has over 600 comments in under 6 hours of posting a video! So awesome Charlotte! So happy for you…your mind is as wicked as mine… Long live the potato queen!
“The customer is always right”, from my point of view, is an American thing from movies and tv series. In my culture, the concept doesn't exist as a mentality and only a complete idiot would try to use it for marketing. It would not end up well cause everyone would abuse it for profit and giggles.
The actual quote is "the customer is always right in matters of taste" Karen's like to shorten that so they can be justified bullies...when customers quote that at me I educate them and it's funny to watch their little faces fall as they get told by Google that I am correct.
I never realized that. Cool! I've had that similar argument with someone who told me that "pedestrians have the right of way." I had to explain to him that the whole phrase is "ALL THINGS BEING EQUAL, pedestrians have the right of way" so crossing on a red light is not okay just because he's on foot.
My Father was building our house, a cat wandered onto the site, completely blind, we had the cat for the next 17 years, she was amazing, she negotiated obstacles using her whiskers. She was very affectionate and loved young children.
Use code CHARLOTTE14 for up to 14 FREE MEALS across your first 5 HelloFresh boxes plus free shipping at bit.ly/3zdQGym !
I've used her codes, we have a big family and this service is great!!!
Amazing video, very funny ☺️☺️🤗🤗🤗😁😁
Hi, Charlotte! Have a wonderful day. 🐣
TY for sharing with us. Have a fabulous day, my Queen. You deserve it and so much more. ♥️😍
@@sarahlovee1865 yay I’m so glad it worked out for you!
"You're not right just because you're the customer!" Preach
Also, loved Cheadle's response 💪🏾
Anyone who spouts “The Customer is always right” is not only WRONG, but they are a fool as well. These are usually the same morons who will threaten to file a complaint with the Better Business bureau thinking that they have actual power or authority to do ANYTHING. They are a nonprofit organization, not a governmental/enforcement agency.
I'm going to copy/paste the comment I just posted about the whole the customer is always right saying (too lazy to retype it). It might give you some ammo in the battle against Karens. Vive la rationnel!
You don't need to read the whole thing. Again, too lazy to delete the unrelated part...
Ok...I am officially done with people misunderstanding 'the customer is always right' saying.
It's original meaning relates to the belief that, no matter how stupid or ugly that the thing the customer wants is, you just go ahead and make the object and/or perform the service.
That misunderstanding is right up there with people's misunderstanding of 'blood is thicker than water'. They couldn't have it much more backwards without a conscious effort.
Man, people are so dumb! Myself included.
Actually the customer is always right has been misconstrued. What the phrase is intended to mean is the customer knows what it wants to buy. So the companies will carry the merchandise.
@@ellenhannon5298 yes! I work in a secondhand store and I remember what my manager said once about "it don't matter if you think it's the ugliest thing you've ever seen. Somebody else might come behind you and think 'it's so cute. I have to have it'!" Which happened while we were talking about how there's times we hang clothes that look outdated or hideous. But everybody really does have their own taste.
I can’t believe she mispronounced Don Cheadle’s name as “Cheedee”. 🤣
From someone who has worked in the service industry for years, the customer is almost always never right. Those that think they are right, are scammers and want something they are NOT untitled to.
This
Right
Here.
Uuuggghh! I've got a story for this. I worked in a deli in a grocery store so we sold deli meats and there was a customer who came in and wanted a product we don't always order on the regular (it was souse loaf) and asked us if we had any. I told him we don't always carry it because it's not a popular selection but that I could check. I checked and we didn't have it but I knew we could order it in because it was inventory day and it was only about 7:15 in the morning and our inventory order needed to be submitted by 9. I told him we didn't have it in at that time but that we could order it and have it come in the next day. He called me a liar and said the fated words. I asked him if he worked in the deli because I had never seen him. He said no, so I asked him how he would know what products we have in if he didn't work there and didn't see the products himself. He asked me if we could order it and I asked my manager to order it for him. He came in the next day and I happily got him his precious deli meat.
Entitled " but yaasss
Poppop
Yes. And that's about as overused as a sentence as "not scanning? Must be free!"
"This just got interesting... *wicked smile*" funniest part of the video... LMAO.
😂😂😂😈
Trademark Charlotte!
That and the squeaky chair!
@@kholdanstaalstorm6881 I thought she was getting a replacement chair? Has that still not happened yet? 😞
@@kirawithtooease1031 This is the replacement chair.
Charlotte got the worst luck with chairs, apparently...
It could be just some needed maintenance or if it's the seat itself it could be moisture on leather / fake leather.
Can't come up with other ideas now and for the second option above, I don't want to speculate any further.
I just hope she will find a solution soon or she could post a video asking for help if she wants.
“People are starting to use [the customer is always right] for evil” - starting?
The customer is barely ever right
I used to work in a Italian restaurant in the pizza room and two guys brought back a pizza. They wanted a refund because they said we put rocks in their pizza. We didn't have rocks anywhere in the restaurant. The pizza came back with edges and a handful of rocks. That customer wasn't right and no refund.
@@laurajose779 this makes me happy that they didn’t get away with it. Anyone who works customer service knows how crap people can be. Also from what I’ve experienced and seen....the pay is NEVER worth it.
That slogan has been abused for decades now.
I used to point out that as a busiess owner, my knowledge might be slightly superior to a customer's and probably a portion of my expertise was required for the overall customer experience. It never went well.
9:30 plot twist: the husband actually forgot to make the reservation, so he made up this "confirmation call" thing, and it's actually his first call to the restaurant, then he realized how fucked up he was 😂
That was my thought too
This is exaclty what I thought. XD
ROTFLMAO!!!! I’m sure that’s spot on!! 😂😂😂
Weaponized incompetence, he had all the forethought to lie…he coulda used that energy to actually research a nice restaurant to take his wife
Side note: Do not wash strawberries unless you intend to eat them right away as washing them then putting them in the refrigerator speeds up the aging process.
Thanks for the advice. I would have needed it just a little earlier😅 This is why I had to make a jam out of them couple days ago. Was a rescue misson, was very delicious, though. Thank god they weren't becoming nasty already.
I did not know that, that explains a lot! Thank you!
yes, goes for basically every fruit or vegetable :)
OMG you just saved my life!
We had a moldy pineapple that infected our two boxes of grapes
The guy who "remembers" smiling at his grandma... he probably heard the story so many times that he's embedded it as a "memory". I HIGHLY doubt he smiled at his grandma, he probably had a facial tic sort of thing like newborns are known to do and they interpreted it as a smile but there is no F-ing way in hell he remembers smiling at his grandma at one-day-old!
Also memories are established when a child is 2 to 3 years old so I doubt if its actually a memory.
He had gas!😛
@@empress_irish Actually in some cases that childhood amnesia isn't present! Meaning that they can remember when they were inside the womb and the early years of their life
@@Totallynotemma. really? That's cool
I agree, although sometimes weird things do happen. I have a very clear memory from when I was about 6-9 months old. My dad and uncle decided to take me on a roller coaster (I know, right? Brilliant decision). Well, I fell out of the car, and they caught me-just barely. I'm an asthmatic, and the fright caused a sudden asthma attack and I had trouble breathing. They stopped the car when they saw me almost fall out, and I have a very clear memory of the aftermath, along with what the coaster looked like (although what it looked like could've been from later in life, I'll admit). I remember everything looking like it came through a fisheye lens and most of it being very blurry-and the voices sounding echoey and very far away, and that's about it.
I actually thought until about a decade later that the memory was older than that, until I mentioned it one day. My mom looked at me like I had three heads and then explained to me that it had happened when I was still too young to walk. It freaked her out, because we'd never talked about it before then.
However, I would NEVER ride a roller coaster-EVER-all through my childhood. As a matter of fact, the next roller coaster I got on was when I was 21 or so years old. I can still see it all in my head to this day. It was a terrifying experience, even though I don't remember falling out-just the ensuing asthmatic episode.
I also have memories of some awful nightmares I had when I was still in the crib (it involved gorillas). Not sure how old I was then, but I know I wasn't old enough to speak in sentences yet. I remember crying, and thinking disjointedly that eventually my mom would come in and rock me and make it better. Guessing I was about 2 (give or take a month or so) during this time.
I love that the restaurant owner stood up for the establishment and told that couple to screw off. Some people aren't worth having as patrons; those types usually end up costing the store more money (comped items and whatnot) while employees are treated badly for things they cannot control. Corporate America never seems to acknowledge that it is OKAY to tell a customer to leave and not come back. Perhaps if more companies did this for unruly people, we would have less incidents of jerk-off's harassing employees.
And we may not have had to endure as many covidiots who stood in stores insisting they had the right to do whatever they wanted because it was "public property"! Stores may not want to burn bridges, but some bridges are crying out for a quick incineration. If a customer is a total jerk to you and/or your staff, tolerating that behavior just reinforces their delusions of grandeur.
In Germany this kind of entitlement is not tolerated or even considered. For example, if you sign your kid up for ballet class, it's a 10 page contract. If your kid no longer wants to attend, they don't have to but the customer doesn't expect or even think to ask for a refund. In most cases, it's standard to give a 3 month notice before opting out of services you agreed to pay for. Wish American culture had the same respect for businesses.
Yeah and less entitled Karens!
@@carolinegrova8707 - Those people aren't even correct tho. Stores, shops, malls, etc. are all private property. Even the parking lots. Only the sidewalks and streets outside are public - and even then, specific laws are still applicable and enforced (laws against jaywalking, vandalism, disorderly conduct, disturbance of the peace, domestic violence or any other physical harm, breaking curfew, speed limits, parking restrictions, etc). Yea so idk why these idiots think they're above the law.
@@carolinegrova8707 also giving in to assholery encourages the assholes to keep being assholes while setting a bad example for other customers. Literally it's like children in preschool sometimes, "you let so-and-so do it so I should get to do it too!"
When I was one day old I slept a lot.
Because, you know, I was tired from the move. Lol!💖😘👍
You're luck if you get to move. I got evicted! (c-section) LOL
@@imzadi83fanvids7 oh noes!!😂😂😂😂💖💖😘😘👍👍
Lmao!
Charlotte always looks like she should be in a pantene commercial
@@theMaraudersrock me too! It always looks so perfect😍
I know, I just looked at her hair and thought "Ugh, I wish..."
@@AnshumanGoswami I wasn't hating.
@@AnshumanGoswami dude, nobody is hating! :D
@@AnshumanGoswami lol no. I've never heard that reference. Sorry I took it out of context
"Find boobs by the smell."
Not sure why the Jaws theme ran through my head.
Also, Charlotte's Awkward Turtle might just be the best thing on the interweb this week.
I know why the Jaws theme ran through your head. Cause you're a frikkin genius! That's AWESOME!
I know why the Jaws theme ran through your head. Cause you're a frikkin genius! That's AWESOME!
Have u ever nursed? It does feel like a mini shark with sharp teeth at first! So accurate description!!
yeah seems like bull, especially the 30cm part cause if you're not American you know that 30cm is A LOT, so they can see pretty well!
@@ChocolateMuffin308 um 30 cm is slightly less than a foot (the basic distance from upper chest to face). plus at that stage of their brain, it isnt great at processing what they do experience .......... so movement, colors, sound , smell, and basic discomfort (all processed extremely poorly) is the information they are working with.
The phrase “The customer is always right” was originally coined in 1909 by Harry Gordon Selfridge, the founder of Selfridge’s department store in London, and is typically used by businesses to convince customers that they will get good service at this company and convince employees to give customers good service.
You have to consider that your employees are your customers as well. Some critics of the idea that ‘the customer is always right’ contend that it amounts to putting customers above employees, or the business itself, but there doesn’t have to be a tradeoff here.
Right is right, and wrong is wrong, being a customer does not make a wrong a right.
My dad was a career salesman, and never said "The customer is always right." He always said, "The customer isn't always right. Because sometimes the customer is an idiot."
I G-rated that lol
The phrase is the customer is always right in matters of taste
Exactly! And those entitled customers never consider the stress levels or mental health of the employees when they decide to act abusive to get their way. Nobody gets paid enough to put up with that!
To be fair the brain can confuse stores we’ve been told and pictures we’ve seen throughout our lives with actual memories. ~The more you know~
True dat
Confabulation.
It's a lie until it's believed as the truth, then the lie becomes the truth!
"The customer is always right in matters of taste" is the full saying, but it got taken out of context some time ago and now people thinks this means they can be choosing beggars
I don’t know why, but when you do your silliest endings, with that cheerful “subscribe,” I always grin like an idiot. Thanks for bringing a ray of sunshine into my day...💗💗💗
Me too! 😁
When newborns "smile" its usually a response to having gas. Not like how an immature teenager (or younger) finds farts hilarious, but just a common facial expression pre-fart. Parents like to think its something else because newborns may smile in their sleep as if its a food dream, and it is super cute and exciting to think you've given birth to the ultimate baby, but newborn is just too early for a human to have learned "happy" and that a smile is how to express that emotion. I just realized this comment was completely boring and unnecessary. Since it took time, Im posting it anyway
Nah it was pretty interesting to find out and it just made me laugh at all those people saying that their baby is so adorable smiling when really they just probably smelled a little bit of hell afterwards, idk if this made sense.
No, your comment wasn't boring or unnecessary, It needed to be said! The people that think their babies are saying mama and dada at 3 wks old cracks me up! They are babies and they are just babbling!!
@@sheilavaughn296 I had a friend of mine say her kid was potty trained at 2 months old.
@@sheilavaughn296
I started talking at 3 months old. Not anything genius.
I said, "mama", "dada" and a few other words.
"Mama" was my 1st word.
I never cried when I was born. My mom said my big eyes were just looking around everywhere. But, I didn't make a peep.
My mom said I looked like I was thinking, "I wonder what I can get into?"
When I was walking at 10 months, I was very curious and plundered into just about everything. At about 2 years old, I figured out a way to climb out of my highchair.
I was hyper. Good thing my mom was 17 and my dad was 22 when they had me. They could keep up with me a bit better.
@@anakelly76512 Now that sounds believable and so cute! Sounds like you were a handful! Lol
I'll tell you who's always right... My kitty! No matter what she absolutely believes she's always right.
"Human! Clean my poop box! Human, feed me! Human, give me pets! Human! I've had enough pets, go away!"
Yup! She's the only, 'Always right' consumer I know.
@@sarahalbers5555 - I knew it!!! It's a kitty conspiracy!!!
My favorite thing on Quora is to give a patient, pedantic and clarifying answer to the dopey questions. Dopey Poster asked: "What is gil and what is boy?" I gave the rundown on British bar measurements (a "gil") and the difference between ordinary dressers and the "tallboy" -- with a side note on the difference between a dresser in the bedroom and a dresser in the kitchen (where you butcher meat).
Sounds like they were asking about drugs 🤣
I absolutely *love* this idea! 😂🤣
From the context of the question, I would say that the Dopey Poster simply misspelled the word "girl", but the fact that everyone alive should know the difference between the two (unless they were a recently arrived space alien) means that your answer, taking the question on face value alone, was the correct thing to do, as the question seemed to be just an attempt at trolling, or trying to be humorous, and failing miserably.
I would probably have explained that Gil is the fictional currency in Final Fantasy and Boy is a part of the German city Bottrop and located in the borough Bottrop-Süd.
I answered a question and got so many views I’m scared to go back. That’s too much pressure, man.
"Customers always right" icky thought process that causes such a ruckus and when you explain why they are not right the lovely hate reviews come out. Have told multiple people absolutely everyone needs to work month of service industry job to see what's going on
The customer is always right was a marketing campaign from the early 1900's.
It was marketed for white people only.
Only idiots and Karen's use it now.
Truth!!!
wait i cant go to a high end store and say "im buying that for a dollar cause the customer is always right"?
@@sarahalbers5555 You deserve an award. My parents fly for Air Canada. Flight Attendant's are amazing. Its unfortunate how some people act while flying nowadays. Cheers.
You should do Technically Not Wrong Test Answers
nah, we did that like two times already, and many posts were double in the videos.
Love Charlotte. Her humor, her laugh, and the way she says supscribe
Yeah it is pretty funny lol
*Charlotte:* "This video is sponsored by Hello Fresh!" 😄😄😄
*Hello Fresh:* "Ummm....no it's not." 🧐
😂😂👏🏽👏🏽👍🏽👍🏽
LOL this comment is classic!
Lololololol
My motto has always been: customer is king, as long as they ACT like it.
Customer is king, but I am emperor. Slight variation of what motto we used working in a fast food restaurant.
We always would say the customer is Not always right. I had a belligerent customer stating he gave me a $50 not a $20. We were a small restaurant and our switch over time is one hour later than most other restaurant's shift changes. I had literally just taken over the register and he was my second customer. We would normally pick up in another half hour or so. He complained bitterly to my other 3 customers about how we try to take advantage of customers when I wouldn't give him his rightful change. I even showed him the inside of my drawer, and he still wasn't satisfied. 🤷♀️
In Germany there was once a saying that "the customer is king"; meaning he should be treated like one. Since about 10 years it has been changed to "the customer is a guest"; meaning that he should be treated AND BEHAVING like one. Solved a lot of problems in service businesses. Karens are a rare species in Germany.
*as long as they respect us, we respect them
@@annaisbach9729 I love how pragmatic Germans are these days.
NLP has help to create a softer new expression.
Ye, Customer is Guest.
Act like it.👏👏👏👏👏
The customer is always right by design. If a customer wants to buy peanut butter, marshmallows and marmite because they "make a delicious sandwich" they are right. You can't refuse to help them find the items because it's gross. They are not right about policy and such that they make up. 😊
Three things: I am now jealous of internet cats. I always wanted a bonded pair of kitties, and even the siblings I rescued from under my back deck who used to fall asleep next to each other that I thought would always be close, now hiss at each other.
Two: you told us to always wash our veggies. I literally just completed washing veggies before cutting them up for salad because….
Three: Today is day 2 post recovery from a freaking 5 day stomach bug that had me praying for death, and missing (well to be honest, I was thankful to legitimately miss) the in-laws’ (who fracking live right next door past the cow field) July 4 get together. Even now, thinking of the pain and fear of “is it a toot or is about to be an emergency run to the commode POOT?” Has my tummy trying to do backflips.
And now I’m not so sure I want this salad I’m about halfway finished making.
So, thanks for the laughs! I think…
"The customer isn't always right, sometimes they are complete idiots. I'm sorry Karen, you are just going to have to leave the store" Linus Sebastian 2021 :)
I'm going to copy/paste the comment I just posted about the whole the customer is always right saying (too lazy to retype it). It might give you some ammo in the battle against Karens. Vive la rationnel!
You don't need to read the whole thing. Again, too lazy to delete the unrelated part...
Ok...I am officially done with people misunderstanding 'the customer is always right' saying.
It's original meaning relates to the belief that, no matter how stupid or ugly that the thing the customer wants is, you just go ahead and make the object and/or perform the service.
That misunderstanding is right up there with people's misunderstanding of 'blood is thicker than water'. They couldn't have it much more backwards without a conscious effort.
Man, people are so dumb! Myself included.
The customer is always right: A) because they're correct, or B) they're right out the DOOR.
@@Muryxkitteh I like your take on it better than mine. I'm officially changing definitions.
@@LINKINPARK262 Thanks! (The day I see a business whose employees get to wear that printed on their T-shirts is the day I'll know I've found my dream job!)
@@Muryxkitteh I guess it's time for you to start a business. Obviously no one else has the brains to do it!
Your facial expressions are untouchable and hilarious. You never miss a beat . I just love you and your videos.
I’m here for my daily dose of Charlotte ❤️
Same
Me too. It’s a big highlight of my day
I had two cats that kinda did that. They were sisters and always walked with their tails intertwined. It was the cutest thing ever.
So cute!!!
The customer is always right had nothing to do with customers at the till or even any one individual. It was a saying used in marketing to illustrate that if a product does not sell and gathers dust on the shelf, the customer does not want it. If the product flies off the shelves, the customers want it...ergo stock the shelves with what they want, the customer is always right. No Karen, it's not about you getting a discount.
Nice fact. Didnt know. Ty 👍☺️
Not true. "The customer is always right" is a motto or slogan from the 1900 which was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do not feel cheated or deceived. This attitude was novel and influential during a time when misrepresentation was rife and caveat emptor (let the buyer beware) was a common legal maxim. "Caveat emptor” puts all of the responsibility on the customer. They were responsible for checking the quality of a product before they buy it. If there’s anything wrong with the item after they make the purchase, that’s on the customer. The seller wouldn’t have to declare anything or help the customer in any way. It was the opposite view to “the customer is always right,” where brands go out of their way to serve and trust customers. Adopting this new motto created a booming business for many industries who improved their service, but little did they know it would create future generations of entitlement and the tolerated abuse of employees. Variations include "le client n'a jamais tort" (the customer is never wrong) which was the slogan in the 1890s of hotelier César Ritz who said, "If a diner complains about a dish or the wine, immediately remove it and replace it, no questions asked". A variation frequently used in Germany is "der Kunde ist König" (the customer is king), while in Japan the motto "okyakusama wa kamisama desu" (お客様は神様です) meaning "the customer is a god", is common. The purpose behind this frame of mind was to convince customers that they would receive excellent service as well as to simultaneously persuade employees to provide high-quality service. However, ironically, this frame of mind usually leads to poorer customer service.
The irony is that the OP's false comment is on a video about liars who got caught making up facts. Don't believe every comment you read, people. ALWAYS verify to help stop the incessant spread of misinformation on the internet.
I totally agree that we need to get rid of the “the customer is always right” because not only customers will use that but also some managers
The customers may be borderline harassing an employee or be made to be dumb/incompetent while they’re only doing what they were trained to do
We do not get paid enough to be dealing with entitled people
As a Portuguese I never saw that woman in my entire life 😂 this made me laugh so bad... Specially since portuguese people usually just write stupid stuff on the sand, not messages that disappear within 20 seconds 💀
Duvido que esta mulher tenha fãs em Portugal! A probabilidade é...pouca, quase nenhuma.
Aposto que esta mulher é o tipo que adora dizer "gracias!" quando visita Portugal.
The story of the newborn smiling at her nan might be a fabricated memory, they're super common. I have to wonder if a lot of my early memories are genuine memories or just my brain fabricating them based on people's recounting of events. Entirely possible that she "remembers" smiling at her nan because everyone told her about it her entire life. It's really cute for a fake memory tbh
Or family telling stories about an event that becomes your "memory"
@@EricRedbear This is very likely the case.
Yeah I think there's definitely a sensory element to it too. Like if for example your great-aunt Patty wore Chanel no. 5 constantly and was known for that, you'd associate that particular smell with her. Or if someone was to talk about how a relative always wore fedora hats with a bird feather in them, your brain would create instances where you "saw" said relative at an event when they weren't there. Psychology is weird
She was probably pooping or farting, and her mouth did a thing that looked like a smile.
back again.. My earliest memory must of been when i was two. My dad was a chef in the Army and all i can remember is being pushed around in a buggy into this place and a chef giving me one chip lol
Paul....must of been...? 😔
@@jacquelineess1141 when I was about when I was 2 years old my dad left the army in 77
Your personality is super magnetic . Pretty too. Keep bringing smiles to everyone
I'm from Portugal and I KNEW I had to come here when I saw that thumbnail 💓
I worked at a place that lives and breathes on customer service, and goes out of its way to make things magical (hint hint). The first thing they taught us was that the customer is NOT always right, but we will do whatever is within our power to make them happy (that's why I was told to give away free ice cream cones periodically)
People always turn rabid when it comes to the food service industry. I cannot count on my fingers and toes alone how many times I was called "stupid little b****" or "worthless" by customers when working in delis and the like. I can safely say the customer is hardly ever right lol. Once had a customer threaten me because she came in half an hour after the deli closed (hotdog machine had just been emptied and cleaned) and insisted I give her 12 hotdogs. She left after I told her "7/Eleven sells hotdogs, just down the street" and her barrage of profanity.
You’re frigging addictive! I always end up watching you no matter what I’m surfing for. And I always watch you until the end. You’ve got charisma, girl!
I just told my boyfriend about HelloFresh and since I can't cook! He can,very well! But I would love to give him a break and act like I can actually cook!! Let you know how it goes!!
Dr. Jessica Taylor was joking, clearly, she has the stick in her hand. She is an amazing woman check out her books.
She's taking the mickey. It's the people who thought they 'caught her out' who were exceptionally slow.
Glad to be back!!
I agree. The customer is not always right.
I will say some people have super vivid pseudomemories. My sister was convinced she remembered her own birth until she was a teenager, despite that being impossible. He may not have been trying to be manipulative when claiming he smiled at his grandma. Who knows, though
Yes I know people like that too, that could describe the delivery room in great detail and remember being removed from the mother (weighing measuring that sort of thing)
There is more to human consciousness than flesh and bone and "development". Alas the world is full of people who think we know everything
This has nothing to do with this video.
I just wanted to let our Potato Queen know that after constantly watching your videos in front of my BF and always laughing hysterically at them, (while talking back to the screen) he finally SUBSCRIBED!
He now comes home from work and asks ME, "Did you see how funny Charlotte's new video is? Did you watch it, yet?!". LOL.
Shout out to Chris and all of the new subscribers. You are all potatoes now.
Showing my husband your channel and bam new video! He's hooked now too.
That Tyler’s complaint about the Air B’n’B sounds like somewhere I worked once, for real!
The UK got rid of *the customer is always right* years ago because so many people would use it to abuse staff members! We’re much better off now! Love your videos Charlotte!!!!! I watch EVERY DAY!!!
I now want to move to the UK based off that alone.
Excellent topic Miss Dobre. The customer is always right unless they are wrong.
I hated working in a shop BECAUSE of the customers who thought they were always right.
I can’t count how many times I heard it.
I’ve noticed that these videos are the perfect timing to make the perfect pasta. Start the video when the water boils, enjoy video, pasta ready to eat at the end. Thank you Charlotte
The Don Cheadle thing wasn't even a lie- it was just utterly meaningless BS. There's literally no meaning to the phrase 'secretly married'. It can't be True or False- It's just a clickbait collection of words.
We refer to it as “word salad”.
That’s why Retail Workers get abused because some people think customers are always right
"The customer is always right" is such a boomer thing. I really hope this mentality will die with the older generations. And of cause exceptions exist. There are enough entiteld millennials und younger folks.
Oh, they can't abuse me anymore. I straight won't serve them if they mistreat me at all. What are they going to complain about? Nothing. You know how many times I've heard from a manager after they threatened to tell a manager? Zero times lmao.
@@occasa0411 The expression exists since the beginning of 19th century. Not really a boomer thing (the boomer generation includes people born between 1945 and 1965).
@@occasa0411 lol. Yep….it’s was such a “boomer” thing because at one time it actually MEANT something. Now? Nope!!!. Can you imagine walking into a business WITHOUT a physical receipt and STILL get a FULL refund or an equal price exchange? Over time, more ppl began taking ADVANTAGE of these businesses. So no, boomers weren’t the problem with this policy. It worked well until ppl starting lying, cheating & stealing from businesses as to why there are so many consumer policies around today. Boomers fault? Lol.
@@Sinnfei But it absolutly got passed all the way onto the boomer generation. And since I rarely meet someone from 1827 at my local grocery store, I can only talk about what I experience. Jokes aside it's kinda interesting, that this kind of thinking is that old.
This is the earliest I have been :) All hail our Potatoe Queen: Miss Charlotte! :)
I’m so happy to see charlotte getting brand deals
Hey Charlotte- Just 2 days ago I congratulated you on reaching nearly half a million subscribers. Two days later you've gained 13-15 thousand new little potato followers and hit 510k followers. Bloody good job, bloody well done and bloody funny and entertaining. You might finish up being way more than just a 'blip' on Gwyneths radar. I've been watching you for a l-o-n-g time, (on YT, not from some dirty little 'quackers' back seat with a pair of binoculars and box of Kleenex!. Anyway, I simply and wanted to congratulate you and cheer you on. Love all the way from Australia. ☆☆♡
Been watching Charlotte Dobre so much she has become my inner voice
I was about to order food but said fck it, charlotte is more important than my hungry tummy
Yesssss
Awkward turtle is life!!! Omg!! I laughed, my heart exploded! Thank you for the awkward turtle, Charlotte!!
i remember everything like it was yesterday. but most of the time i don't know what day it is.
Congrats on 500k
Right on time! Time to laugh!
I am genuinely so happy that i found this channel. It brings me joy.
The customer is NEVER "RIGHT"...it is a MARKETING PERSPECTIVE...NOT A FRICKING POLICY. People don't get that the "customer" makes the "choices" on what to purchase and not the company doing the selling. The choices might be DUMB as hell...but the "customer" is always "right"...you give them what they want to buy. You don't bend over backwards...that is PLAIN STUPID.
Wow that Tyler one is plain creepy. I'm glad he got called out. Thanks for the great content Charlotte! ❤️
Wasn’t the original saying that the customer is right in matters of taste? Meaning they’re right in what they like/choose to buy (even if you think it’s ugly or whatever) but not in anything else
She ain't lying about Hello Fresh!
We love em!
At two days old you can’t remember being one day old! Hell, I’m lucky if I remember why I walked into a room! 🤪
Tyler... PERFECT EXAMPLE of two sides to every story
i have to admit i've been binge watching every single video of your channel, i crack up laughing at your content
500K subscribers!!! Eeeeek!!! So excited 🥳
And I have a horse that weighs 15,000 lbs! Really, she's not like other horses!
is it bigger and huger than any horse you've owned?
@@headraline bigger and huger than any horse ever!
No you don't 🤣🤣
The largest horse in history just died at age 19(?). A big regular adult horse(depending on the breed)
only weigh 2500 lbs. This big horse weighed 3500. One thousand lbs heavier.
@@headraline It is bigly, like all of Drumpfs lies.
@@moniqueengleman873 she's not like most horses and I have the paperwork!
Awkward turtle swimming was cute 😂👍
The fact that she has 1.1k likes, and 1 singular dislike😂😂😂
I think the person who disliked was shaking from laughing and pressed it by accident❗
Ratio is now 3,9k / 22 like / dislike
I approve of your theory!
I think the dislike was from Tyler.
I've actually done that a couple times XD I realized my error by the time I got to the end of the videos, though.
@@KatieForeal84 lmao, atleast you realised😆
When I do that, I panic and press like instead😅
I can't read anything to myself anymore without reading it in that certain accent you do. Your personality is the best.
Now it's time to take a break to watch the queen of reactions at work. . .ps I never knew you were on that other channel IO. I legit found your channel before I saw you in that one. Stay Classy Queen 👑
I live for these videos, there is nothing worse then people who lie & seeing them being called out & look like complete morons for other peoples amusement really does seem just to me 😁 great stuff Charlotte!
The lovely potato queen is here! 😍😍❤️❤️🥔🥔
That "grandma" thing happened to me too! My mom had warned me about that like two days before it happened to me. My "aunt" messaged me talking about grants or something. I went and realized it was from Instagram and not Facebook and that she had a different profile photo. Went to the Instagram and realized it was blank. It's so creepy that scammers are stealing identities.
If it was really the grandmother in the chat, first she would have asked him if he had eaten .. you immediately understand that it is a scam without this question.
Funnily enough, the women on my side of the family (Aussie/Hispanic) wouldn't ask that but those on my fiance's (Philippino) side definitely would.
I'm a realitvely new subscriber, and I think I just realized what the charm of your channel is. Even though I could watch all that stuff on my own, I love your videos a lot more than browsing funny collections or stuff. Having you read everything feels like sitting with a friend and reading it together. I really like and enjoy that so thank you! :D
Agreed, that “the customer is always right” should be done away with! It’s such an overused phrase, and honestly most of the time a customer isn’t right! I have done my fair share of customer service enough to know that people are the worst.
@@annekai oh geez! Even though tipping isn’t a common thing in the rest of the world, it definitely is in America and I do my best to tip whenever we go out. That’s crazy though that people wouldn’t tip and get mad about asking for the previous tip. I’ve never heard of that concept before, but it’s genius actually! We were at a Texas roadhouse one time, and there was a group of prom kids behind us and only tipped the waiter a nickel :-( like, why even bother tipping at all if you’re going to do that.
Congratulation on 500K 🎊🎊🎈🎈🎉🎉💖💖💖💖💖💖💖💖💖
I can't stand liars, they make me so mad...like in my family, my siblings lie but make it so that the lie doesn't sound like a lie and they always make the lie advantageous to themselves....hence why I avoid them like the plague. I'm glad though some liars are exposed....makes me feel there is hope in this world.
I know what you mean! I will forgive just about anything, if their *apology* is sincere and believable. But if someone ever lies to me, I will never trust them again.
Their gas lighting you
500k! I remember you being at 200k! Killin it girl 👑💕
That whole thing with the person trying to scam them by impersonating their grandma, I had the same thing happen to me.
After playing along for a while I told the person to get a life and stop trying to scam people by pretending to be an elderly person on the internet.
How did I know?
The Impersonator was sending me messages in perfect English.
My Grandmother can only write in Spanish.
So funny if they were originally non-English and spent so much effort trying to learn perfect English only to have it backfire like that.
the full saying is "the customer always right in matters of taste" i think
Yes it is.
I can't tell someone that the sweater they want is ugly and they shouldn't get it. I have to tell them they're right and it looks awesome so I don't lose the sale.
THAT is what it is supposed to mean.
Yaayy a new video , as usual I love HEY EVERYBODEH and wait for a new video every day ! Love you❤️ also #potatoqueen I LOVE potatoes
I absolutely love the awkward turttle 😆
Did you say 'sexual predators'?
Why are these words bleeped out? Just like the word, "rape".
It's a criminal act by criminal minds and everyone needs to always be informed about these things.
TH-cam's bleeping out the wrong words. The important ones.
Welcome to the age of the easily offended, lol, it's a sad state of affairs when knowledge and education is vetted by these easily upset clowns, I fear for the future?? We need to correct this nonsensical way of acting
Completely true. I couldn’t believe the word “rape” made a video impossible to monetize, there are so many words that should be included… in a video, “racism” was bleeped. I don’t know if it’s TH-cam or just the creator, but acting as if rape and racism do not exist in our society just makes the problem bigger…
@@AudreeAdam very true, its damaging to pretend is not a thing, you tube has lost its credibility with this shallow sad way of ignoring words or concepts that some people find offensive? The thing is why should anyone care about these "easily offended clowns""? Life can be awful and very offensive, but hiding words and pretending they don't exist is a pathetic response by a huge entity like you tube is so damaging to society, when did humanity become such whiney entitled wimps that they can't read words like rape and murder? Real people get raped every day and getting the words censored is a slap in the face to the actual victims and the capitulation of you tube and other agencies to the easily offended snowflakes is sad!? Life can suck, but you have to face it and fight back, not to go to la la land and pretend no bad words exist?
@melissa
Well, I AM an assault victim and I think these words need not be censored.
Censoring these words, IMO, feels like they're trying to make the act of rape less brutal.
It happens. Censoring it doesn't make it go away.
Facing it can help them heal.
And, they need to be able to say they were assaulted.
Pretending it didn't happen is far more traumatic than hearing those words.
Why sugar coat it?
this is why when I get an unfamiliar phone number calling, and I actually pick it up, I just say "meep" after about 5 seconds of silence. If you say "hello" sometimes that is somehow used as an admission to whatever they're trying to scam you.
"The customer is always right" stems from that the customer knows what they want to buy so they're always right on what they're interested in buying... not that they can be abusive and entitled.
no
the full, complete phrase is "the customer is always right in matters of taste"
meaning, if they want salt on their food or god forbid they wanna put ketchup on their steak, its fine.. as a chef, don't get insulted (but chefs do)
they never use the full phrase like wtf
"just a few bad apples" yeah.....spoils the bunch
they cut off the ending which literally changes the meaning
@@ashley.sterling Your point is fair. Thank you for finding the whole quote. My point remains the same, that it was never about giving customers the freedom to justify abusive and entitlement behaviors. It was more about "taste" or preferences when it comes to what it is they're wanting to buy.
Oh my word! I got addicted to the potato queen during lockdown on IO and now a year later she has over 600 comments in under 6 hours of posting a video! So awesome Charlotte! So happy for you…your mind is as wicked as mine… Long live the potato queen!
“The customer is always right”, from my point of view, is an American thing from movies and tv series.
In my culture, the concept doesn't exist as a mentality and only a complete idiot would try to use it for marketing. It would not end up well cause everyone would abuse it for profit and giggles.
BLUE NAIL POLISH in the beginning of the video is FIRE!!!🔥💅🔥💅🔥💅
The actual quote is "the customer is always right in matters of taste" Karen's like to shorten that so they can be justified bullies...when customers quote that at me I educate them and it's funny to watch their little faces fall as they get told by Google that I am correct.
I never realized that. Cool! I've had that similar argument with someone who told me that "pedestrians have the right of way." I had to explain to him that the whole phrase is "ALL THINGS BEING EQUAL, pedestrians have the right of way" so crossing on a red light is not okay just because he's on foot.
My Father was building our house, a cat wandered onto the site, completely blind, we had the cat for the next 17 years, she was amazing, she negotiated obstacles using her whiskers. She was very affectionate and loved young children.
I always try to beat CharChar when she says.... "SUBSCRIBE!!!"
Don Cheadle’s face in the picture is the perfect expression to accompany his reply