UX Resume Dos and Don'ts (as a UX Hiring Manager)
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- เผยแพร่เมื่อ 1 มี.ค. 2021
- As a UX team and hiring manager, I have to review a ton of applications and most of them end up scrapped. Why? Because candidates don't think about the receiving end or are simply unable to present their skills and experience right. It comes down to a lot of factors, the biggest being UX portfolio shape. But while portfolios are often overlooked, the UX resumes are usually in a much worse state. In this video, I'll break down the DOs and DON'Ts when it comes to pulling an effective resume.
Make sure to check more videos on UX career advice on this playlist: • UX Portfolios, design ...
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Good advice, but like others have mentioned, some things depend on location. Photos are required in Japan. I know...was a shock from somebody coming from America, but I've gotten used to it. Furthermore, Japanese resumes are very different than western resumes. Western resumes = design your own. Japanese resumes = standard format. As you can imagine. Like all things in Japan, they keep everything the same. School uniforms, etc. etc. Things that stand out get hammered down. Being different in Japan is a fast way to not getting picked by many traditional domestic companies.
Wow! Talk about a perpetual konstant.
Collective societies are so depressing!
I feel the same... actually most of the east asian countries are all like this.
@@psychedelictacos9118 That's why communism worked in China. And it should work to most Asian countries.
lol you guys should stop forcing your idea of the world everywhere
Great advice:
Looked at my CV and wondered how I got hired - I used every point you mentioned and I have created a new resume that's tempting me to quit my present job.
Thank you so much!
The amount of knowledge I got from this video is really great! Thanks mate. Can you do a video on Resumes for Entry level no experience UX designers?
Yes, this please!
@@JansleyMusic woah! I've come far from this. Today, I've actually become a Product Designer
@@deoncardoza2051 that’s awesome congrats! would love to chat about your process some time if you would be willing
@@JansleyMusic yes definitely! I'm down for that
@@deoncardoza2051 yes! I would love to be mentored with portfolio and cv
Thank you so much! I'm a huge fan of your videos! I'm transitioning from Business Analyst to UI/UX Designer and I have been difficult to find an opportunity but your videos have been helping me tons!
I've heard the same suggestions for bullet points in your previous work history. Showing metrics and showcasing the impact of your work and achievements is what Hiring managers are looking for. 100% agree!
as a fresher and applying for a ux designer for the first time this helped me a lot to skim my content..thank you
I just found your channel and I LOVE IT. Thanks for the value
This was more informative and useful than any content I read before in this subject. Thanks for sharing!
Thank you so much! I'm a junior ux designer and it's so helpful for me to get this information from a person who hires such designers.
This is such a great video - I'm a lead design researcher and wish I saw this video when I had to painstakingly re-imagine my CV and portfolio a while ago :)
Validated a lot of my learnings - keeping it scannable, outcome focused and surfacing your unique, Impactful approaches that enabled your team/business to create better experiences.
Such a good point about listing what is essentially standard job requirements - your cv shouldn't look like a position description with ticks, it should highlight how you deliver impact within the role; that in and of itself will communicate that you can do the job. As you said - you're expected to know wireframing as a ux designer, so show what you can do with the skill.
Awesome video.
It's interesting because I made my portfolio following the recommendations that I saw in blog posts and most of them write about how you need to stand out with incredible designs to be remembered by the hiring manager. But just looking at this video it makes more sense to keep it simple and instead of standing out the design, it's better to highlight the outcomes of your projects.
Simple with numbers does the trick then. A mentor had told me this advice when I was looking for my first job and it got me the job. Good to see the principle actually works out for others
I am so thankful for your videos!!
Excelent valuable information as always, thank you so much for this!
I find your videos extremely helpful. Thank you for putting up this content. Something I would love to see is a UX based portfolio which you would rate highly.
Every portfolio can be improved - but most of the ones I've reviewed from the viewers have been good in their own right. What would vary is the seniority they apply for, industry, case relevance to the actual potential employer etc.
Great advice! I'm currently a design student seeking my first UI/UX internship. I'm wondering how these tips might be adapted for students who have no industry experience and therefore the expectations might be slightly different. How can we best present our knowledge and skillset when we're still lacking in some of the more result oriented points that recruiters and hiring managers are looking for in experienced designers?
If I saw "Expert in Active Listening" that would get trashed right away.
lol
😆
Finally! At this point, we know the gist of a resume. The rare point is "Don't write something you should be responsible for". Thanks, this helps a lot!
Keep in mind that depending on the country you might want to add the photo. It's pretty much expected in German CVs for example
learned some things from this video most of which i already knew but its a good reminder :) Thank you, and if possible i'd like to see more videos like this as right now i am lookin for my First UX role and working on expanding my portfolio
Noted!
BOOM!!! just what I needed, please what software did you just use to create that demo resume? Always great learning from you.
Thank you for this helpful video!!! what would recommend for someone with no work experience only school projects? thank you
Thanks for vid! I was always against those "Skill bars"...Instead, just simply write down your skill, and not the level of your skills as if it's a videogame.
thanks for sharing these tips.... i really learnt a lot from it.
Great advice! I’m doing a career change to UX, could you give some tips for that type of resume?
I saw the thumbnail and had to give you a thumbs up. Many online resume templates get it wrong: skip the fancy graphics and formatting and put the effort into your PORTFOLIO and case studies. THAT is what HM’s pay attention to. Not only that, resume parsers will spit out garbage trying to translate anything that isn’t ATS compliant.
7:02 So true! No point reiterating your responsibilities as a UX Designer in that company because that's what you're hired for!
This is great. I am pivoting from product manager to UX design and would like to understand how to leverage my tech experience for this role.
wow!! that was great advices. thanks. i should update my resume😀
I always have two versions of my resume a super creative one and a simple super detailed one because there are companies that want creative resumes
Great advice. Can you make a video for students. I have little experience with 2 internships and lots of college projects. How should I showcase all of it. Also as a fresher what are hiring managers looing for.
Hi, great video, do you have a video on creating a cv for graphic design? As I don’t know what order to put the info, I.e a graduate cv. Thanks jake
I have been working in Finance/Accounting for 5 years now but this year I started learning UX/UI and I like it way more. Shell I mention my previous experience if it is not connected to IT at all? I use various payment related web apps but as an user. I also take part in tests for new interfaces but again only as a final user. Is it relevant?
When junior designers are working on passion projects. How do we come up with percent based metrics? Thanks for helping us junior level designers :)
Yes, I am also curious. If we made a responsive website design and tested the prototype on users, my metrics mainly were: task completion rate and duration. What else could I measure to show results to Hiring managers?
@@simplyaizhan write it as an intent. Redesign intended to boost... reduce.... based on...
Great video as always! :D Thank you for this! So helpful to get specific UX CV tips as there's so much conflicting CV advice out there. As a UX bootcamp student I worry about not having enough useful substance on my CV that is UX related. Hoping it's ok to have a slightly less padded-out CV in the junior stages of a UX career, otherwise it will mean putting down all the normal activities of a UX designer like personas, wireframes, prototyping, etc. Is it ok to do this as a junior/trying to get into the industry? Or do you have a suggestion of what to write instead of this generic stuff? Thanks a million.
Use generic stuff if you don't have anything else to put- that's fine. Just keep in mind to work on projects, collect achievements and put them in the resume as soon as possible.
@@vaexperience Awesome! Thank you!
terrific video, i loved it
thank you , i've learned a lot
Hello , really appreciate the points you mentioned and thank you for that. How can recent graduates make a resume that will get them hired, could you show an example of a resume or mention key points that a candidate without commercial experience should mention in their cv
Finally found something that actually make sense.
Hello, thank you for this video but what if I have no prior working experience as a UI designer but I have only worked on concept projects on my own how do I put that on my cv?
Hey man thanks for putting the time in for these videos, this one is really helpful. Im a UX designer in my first role (4 years now), looking at taking that next step. I work in a niche role where my work contributes to the improvement of a creative software product interface, we work with creators and artists making content using the software to make 3d visualisations, projection mapping & extended reality sets for the film, tv and music industries. My research has been highly qualitative; lots of observation, wire-framing stress testing, designing on site with developers. Although the outcomes have been successful they are not routed in metrics (the software is c++ based and has no metric tooling as of yet). How do I get across a sense of achievement without hard numbers as you pointed out in the video.
How did you become skilled in UX design ?
Can you make a video for Fresher’s Resume it would be very helpful
You’re awesome man
Is it okay to use Google docs to create your resume or do I need to design my resume on Adobe InDesign?
Overall very informative & helpful. I only ask that you do a video targeted toward Jr's with only class/bootcamp projects & no UX field experience. Everyone says "...oh, just freelance or do charity work..." without realizing even those positions are looking at resumes now. In short, what is the proper way to visually & contextually display projects with no field experience.
Thanks
Hey, thanks for the request. When people recommend to freelance and charity work what they really mean is not to seek paid positions but to start with side projects. You won't be able to escape needing ux case studies to get into paid positions ever. And it's not an advice to aim lower, rather work during freetime to use UX and make your own projects, document it, make case studies, then apply
Right, that’s a great point. I tried to get some charity work and they always picked someone else even though I have YEARS of experience in what I do.
thanks a lot for this. seriously
Hi, do you have a template for the resume that you used in the example?
What program are you using to edit the resume in the video? Thanks for a great summary (I'm not in U Design but found the advice applicable)
Miro
Thanks a lot!!!
Nice one! A quick question. I heard that, some compaines use AI to select profiles at the very beginning of the process therefore some designers (or people who landed on jobs) recommended to use keywords similar to job requirements. That's why some people use generic explanations about their roles. What do you think about it?
For sure. There's always a risk for keyword matching, however in current climate hiring teams can't afford to rely on AI alone. People do scan resumes. Generally speaking the smaller the company the more human contact there is, however it's not a given. Point being tailor your resume to each application - if you feel there could be a soft trimming people left and right, then keyword it. If not then make it how it fits best to sell your skills.
What software are you using to do up the resume?
super helpfulll
For me, I have graduated just lately, and I have no work experience. Could you tell me what I have to do?
Can you name who's the first reference in the list because i can't see it 3:33
Can somebody tell me if there's a FREE alternative of microsoft word and adobe indesign where I can make creative graphic design resumes on?
If i don't have any experience then what should i put in experience field? Please tell me.
Thank you
It’s funny I just came across this video when, not even an hour before, I was going to change my résumé to make it look more visually colorful, now I think I’ll just leave it alone LOL and focus on refining the content.
great video
What about when you have some fail entrepreneurship projects ? is it good to add them?
Thank you
Great to hear your views on writing a UX CV/Resume. I do have a question for those moving into UX from another career how would you like to see experience/transferable skills presented. I have an eclectic background and no doubt like some I'm coming into UX from a bit left field. I have three areas of experience with my professional background being 20 years in snowboard coaching and manager educational teams, temporary contract work primarily in customer support roles here in the UK and then I am also have a degree in contemporary art so have an art practice. Trying to figure out what to put into a resume is tough but also for those making the career change what advice would you have for editing down years elsewhere? Cheers Dickie
Hey, I thought I already replied to this comment - might have not saved. But in short, you still need to learn about UX enough, come up with portfolio and rely on those more than the resume. In the resume itself you could list the projects, education in terms of UX, and the relevant skills you have from the past - e.g. empathy, understanding how to work with people, collaboration and others would all be super relevant. Just make sure to pad the core UX skills with them and not make it the centre. Hope it helps
@@vaexperience Thanks for taking the time to answer my question really appreciated. Super helpful regarding the resume and what to focus on and to highlight. Good to know the portfolio is where I need to demonstrate my understanding and learning. Thanks again, your channel has helped a lot and given me a honest view on the UX world.
thanks i lot
I think once you have experience you're already kind of ahead. The problem is starting off, and I'm not talking about completing 2-months long bootcamp and hoping to land a job afterwards. I studied Computer Science with specialization in UX Research and Design for 3,5 years, I'm applying for months for internships and all I can hear is rejections due to lack of experience :/
It's interesting. Here in Switzerland it is mandatory to include a photo in a CV.
In my experience, it always depends, what kind of person is reviewing your CV. For example if you wanna impress a non-designer hiring manager, they gonna probably like that brochure style presentation and gonna ignore it less, than a standard black-and-white CV done in word. Your opinion as a UX hiring manager with design background goes straight against that.
Interesting is the photo in CV expected or just abundant?
From purely ux hiring management perspective most important order: portfolio > cover letter > resume in that orfer. The cover letter most valuable for entry level designers who need to show potential with very little to show of actual work samples
@@vaexperience It's pretty much expected in most industries, but I guess in more international oriented companies, the trend goes also more into the direction, to leave it away. But if you wanna be on the safe side, you do better if you include a picture of yourself.
I hate that trend. As someone who doesn’t have the most professional appearance (a little older, overweight) I get discriminated against quite a lot for my appearance, even if people don’t realize they’re doing it. I know they’re doing it, because I’ll make it through the interview process with jobs until it gets to the Zoom interview and that’s when I get shot down every time. I’ve lost 100+ pounds (but still more to go) and it’s still happening, and it’s very frustrating. Had this been a handful of incidents, it would be one thing, but it’s happened many times. I have 20+ years of experience and a portfolio and exceptional references, so it’s unlikely it would be this difficult for me to get a job for any reason other than my appearance, especially given I never had trouble getting jobs or freelance work before the days of Zoom interviews, when emails and chat would suffice just fine.
What is expected by a senior designer?
4:58 is his recommendation for a good resume
5:32 more specific
😊
What are your thoughts on a 2 page resume? Is there ever a warrant for it?
Is this work woth entry level too? and people who has no experience in UX
Nice
I think you are giving advices only from your point of view. They are not universal. Rebuilding portfolios or resumes based only on your opinions is risky. Not all recruiters in the IT world are UX masters, so if they will not notice some informations that are unnecessary or obvious in your opinion, they just might reject the application.
This video provides generally good tips, but I wouldn't generalize as much as the author did. Many of the things he's suggesting to avoid are actually required in certain context: i.e. pictures and / or a short presentation of yourself!
I agree, anyway, that you should never self-assess your skills with progress bars as everyone perceives its own skills differently (most of the time incorrectly).
Have you been to Nepal before?
based video king thank you
For someone who hasn’t done a job in ux but has experience from their own online entrepreneurial projects, can we showcase that as projects and show less of our actual jobs?
Hey, in the portfolio or resume? If portfolio - show only the work you want to do going forward; as a hiring manager if I see a project example that is not UX - it might make you look worse as hiring managers will want to see proper UX; for resume - can list anything you think is relevant to the job ad, employer, position. Again needs to be tailored for the role, so not just generic reciting of things
Hey do you think I get a job with this Coursera/Google certificate for UX DESIGN?
No. No bootcamp or course completion alone will get you a job. You'll need to do ux projects and make case studies for the portfolio. Having said that it might be a starting point to learn about ux
What to put on a resume without experience or education?
UX projects, courses taken, relevant industry experience and most importantly skills that can resonate with UX.
I am an IT professional with programming and Adobe Creative Cloud, background a "Jack of all trades" but heres the catch - I'm an old boomer. Let's say I can get UX/UI certificate really well, Are they going to pass me by on an entry-level UI/UX job because I'm in my 60's ??? I have a lot of interest in this, did a LOT of HTML Javascript visual basic stuff back in the 90's Will my age be a hindrance in getting a remote work-from-home job in UX/UI DESIGN assuming I know all about github, screen-sharing, social media, etc ??? Are there other boomers who have successfully done this?
It probably won't matter much. I know there's discrimination in the tech field when it comes to "boomers" for whatever reasons. With design what matters more is actual work to show and experience. If you can still articulate yourself and hear correctly then you'll be fine as long as you meet the other checkmarks.
Ive been wondering about the address, i feel uncomfortable putting it
The postcodes give out a lot of unnecessary information - for example in my experience I've applied for a position in London (Greater London area could mean around 1.5-2h travel from furthest points, or even more), and have gotten comments that it might not be a good fit as recruitment manager didn't think traveling that far was sustainable. In reality, it's not any of their business, but these assumptions can trip you as a candidate in early stages. There's also biases towards certain areas that crappy recruitment people could abuse, e.g. poorer vs wealthier areas that also reportedly can impact these decisions in hiring. Needless to say the city/town should be more than enough to mention.
When you've been in the job search long enough, every last piece of information you hear is conflicting 😮💨
If i don’t have education … ?
Edd sheran? are you there? lolo
Tanks for the video, but in some countries like Germany the CV should contain a photo, address, date of birth ...
Just for info: Without a photo, your resume will directly be thrown into the bin in most european countries.
That's a lie
The no photo thing is only for soy countries to be honest
I wonder. I have no univ degree and I want to be a UX UI designer by myself. Is it possible? and If I can't draw well. Is that ok? 🥹🥹🥹🥹