GM is a shambles. Any decent manager takes responsibility. The DM is no better. Need a complete managerial clear out and start again. Can’t blame Andy for moving on. Although him and his brother. Hello boys. 😂
In my working life I gave managers many ideas about making more profits and very seldom got the recognition. Got paid a bonus a couple of times and in most occasions those managers pretended it was their own idea or just a team effort. When I stopped giving ideas I was asked why and I told them why. All of them sooner or later went away, while I invested my ideas in my own projects. That worked very well for me. Moral of the story: if a manager in total desperation asks for an idea, be sure you close a deal on paper before telling your plans and never give ideas away for free, especially not to managers.
As an owner of 2 businesses I would have got shot of that GM, as a business owner I be on his back he's the GM !!!! It is up to him to make sure the team is running well not just stand there saying or doing not very much and you shouldn't be in the home of the owner either IT'S BUSINESS!!! I do niot invite my staff or management to my home for a meeting ! That's done at work not my private residence ! son or no son manager or no manager !
That psyschic lady was bollocks! "Da you remember havin mood un changes when you were 17/18?" This is every teenager ever! A new animal that had 4 legs hahaha, could be a cat, hamster, dog, rabbit, lizard, Guinea pig!!! That blonde lady is easily impressed, god knows what would happen if she saw a magic trick, she'd have a fit! Shes got lot ta learn.
@@Graham-1888 Of course people inject coke just because you’ve never heard of people doing it doesn’t mean people don’t. Go read Sherlock Holmes he was a coke addict who used to inject coke.
@@Graham-1888 that’s because heroin lasts 8 hours on it own and coke last about 20 mins. I know what I’m talking about I was addicted to heroin and crack from 1990 until 1999 and I’ve seen people inject crack and heroin every hour. Yes Sherlock Holmes was fictional but it’s not fiction that cocaine addicts of the time would inject cocaine. A very prominent surgeon in the late 1900s operated on himself after numbing the area with cocaine then intravenously injecting cocaine to as he put it keep his hands steady.
@@Graham-1888 do you think drug addicts even think about the danger? Because I can tell you they don’t give a fuck if it gets them high. You believe what you want but I know for a fact that people do inject coke because I’ve seen it so many times myself.
I have done the AIDA FOR THIS BUSINESS! Its the GM who is apparently the biggest thorn in the flesh of this enterprise. He used to be a professor of business studies at some college, and hence, his approach to business problem structuring and solving is way out of line! too theoretical indeed. He is reading books and whatnot, but where academics suffer is a practical application of the knowledge. Most of these bookish worms who enter into the practical world FAIL and with them, the businesses also go down the drain.
she is everything you would expect a hotel owner to be .Brash with the obligatory tacky house and the inevitable tacky hotel.As for the dog i am sure they must have a commercial microwave somewhere in the hotel
These kinds of establishments are stuck in the 80s While all the big chains and foreign hotels have pushed for better service constantly attracting punters from around the world the British seaside has relied on older customers who want the same thing all the time but aren't a reliable or long lasting customers (they'll die or start choosing cruise liners) I worry for our seaside's when this is the kind of place calling itself quality
Stayed in this last year...was not impressed. Lift wasn't working and we were on floor 6 with 7 flights of stairs to climb, food was distinctly average and the dining room smelt of boiled cabbage, the bar, though open had no staff serving and the staff that were all foreign and seemed overworked. The so called cabaret consisted of one bloke singing over backing tracks and the advertised bingo was cancelled. The lady on reception though was a little gem and ended up rushing backwards and forwards between the two bars and the dining room...poor thing totally overworked. Non of the staff in this video were working there and i'm wondering is the place under new management, the place is now looking shabby and needs a makeover. The room we were in was acceptable though and was worth the (low end) price we paid for it.
Maybe a younger or mixed guest base as this business will soon be gone. Or at least bring some older gents in. Bingo singles night. There you go. But without a younger customer base, hotel wont last past mum's generation. No wonder son is not motivated.
@@catatonicable 2015 Heart Attack associated with COPD. I was a very dear friend of John 25 years ago when he lived in Sunderland setting up the first Gay Bar in Sunderland as well Events Organiser. Its still good to see him being so happy and finally getting the stardom on TV he wished for. A very funny little bloke, I'm pleased to have met him.
I rememeber when mum took me to Blackpool= god rest her soul- we went to see a Romany Gypsy.... I must of been about 6 years old... when she started talking about my dad- I actually seen it in that crystal ball !!! as Im older now I don't know if its a good kids imagination or real lol
Poor Andy, he needs a decent product to sell, that dump is stuck in a time warp! As for the dog, it's a pain in the arse.. and I work with dogs lol !! Alan is quite possibly the most boring man on the planet.
There is a huge difference between a just b in telemarketing and marketing. Having said that good for him, he clearly wants to distance himself from his mother's dellusions about the hotel.
Its the General Managers responsibility for standards but Steph gets all the hassle. Not correct. Owner should do inspections with the GM. That was the case when I was a GM in the 70s, 80s and 90s. GM studies business studies and becomes an Hotel Manager. Mmmmm
Reading in between the posts This is under new management And what of the staff I saw were not from this country And if they want to make any money they should if they already haven't done this is to fill it with boat people Sorry to say
Alan giving Andy advice about "signals" was cringe. That's his job done for the day. Best get back to his office and read another book (while getting paid). Here's my closing signal: 🖕 If Alan was any good at his job, instead of handing Andy a book to get on with it, Alan should have demonstrated what he meant and had Andy shadow him at work to observe and learn how to deal with situations and learn processes.
To far out of main attractions There is a tram and bus stop not to far away But a long walk into town And the trams will be going north to Fleetwood indoor market Will be full and you have to hope someone gets of Buses ok no 1
the mother is the problem .....why ? .... refuses to employ brain ...... get the proper people for each job ...or out source .....the painter decorator for sales ....do it yourself sweet 'art
GM just sits in his office reading about how to be a manager...
GM is a shambles. Any decent manager takes responsibility. The DM is no better. Need a complete managerial clear out and start again. Can’t blame Andy for moving on. Although him and his brother. Hello boys. 😂
This series is pure gold, thank you?
Stef Sparkles hosting Bingo would def set the President ahead!
In my working life I gave managers many ideas about making more profits and very seldom got the recognition. Got paid a bonus a couple of times and in most occasions those managers pretended it was their own idea or just a team effort. When I stopped giving ideas I was asked why and I told them why. All of them sooner or later went away, while I invested my ideas in my own projects. That worked very well for me. Moral of the story: if a manager in total desperation asks for an idea, be sure you close a deal on paper before telling your plans and never give ideas away for free, especially not to managers.
That sound system isn’t temperamental, the operator is, if he turned the mic down and held it to his mouth, they’d all hear him loud and clear.
As an owner of 2 businesses I would have got shot of that GM, as a business owner I be on his back he's the GM !!!! It is up to him to make sure the team is running well not just stand there saying or doing not very much and you shouldn't be in the home of the owner either IT'S BUSINESS!!! I do niot invite my staff or management to my home for a meeting ! That's done at work not my private residence ! son or no son manager or no manager !
Well written, well performed, plenty of gentle humour and observation and a pleasure to watch (for the second time)!
English Person it’s a documentary.
"WELL PERFORMED"?. THEY'RE NOT ACTORS, THIS IS NOT FICTION, DO YOU GET IT NOW?.
Love the video but what happened to the hotel as I know it's gone now please let me know many thanks
I’ve got an idea why not turn it into a grow farm. The punters would love it.
Paula Paradaema has passed away 😢
The decor is so old fashioned
So is her house. When I saw it I knew the hotel was doomed.
what with the green walls beside the blue pool table .... like PLEASE
What a bunch of fannies
@@somethingbright4268 lmfao....fannies
THAT DOG DEFINATLY DIDNT LIKE THE SON
GM throws everyone else under the bus but does nothing himself....
That psyschic lady was bollocks! "Da you remember havin mood un changes when you were 17/18?" This is every teenager ever! A new animal that had 4 legs hahaha, could be a cat, hamster, dog, rabbit, lizard, Guinea pig!!! That blonde lady is easily impressed, god knows what would happen if she saw a magic trick, she'd have a fit! Shes got lot ta learn.
The pyskick Clinton Baptiste was better lol! Fairly local too!
Funny...
YOU COULD ADD TO THAT LIST...HIPPO, PAINTED WOLF, AARDVARK, DEFORMED SPIDER...
The mother thinks more of her dog than her son
THEY'VE BOTH GOT RED HAIR AND EYES THAT STICK OUT WAY TOO MUCH, SO HOW DO YOU TELL THEM APART?.
The Owner's Son has the enthusiasm of a chocolate fireguard ! For God's sake put some lead into what you are doing Sir !
He's got a huge coke habit. I used to work with his brother Domonic and he said Andy is always injecting coke every hour or so.
@@howey935 don't think we need to know that. That's his business
@@Graham-1888 Of course people inject coke just because you’ve never heard of people doing it doesn’t mean people don’t. Go read Sherlock Holmes he was a coke addict who used to inject coke.
@@Graham-1888 that’s because heroin lasts 8 hours on it own and coke last about 20 mins. I know what I’m talking about I was addicted to heroin and crack from 1990 until 1999 and I’ve seen people inject crack and heroin every hour. Yes Sherlock Holmes was fictional but it’s not fiction that cocaine addicts of the time would inject cocaine. A very prominent surgeon in the late 1900s operated on himself after numbing the area with cocaine then intravenously injecting cocaine to as he put it keep his hands steady.
@@Graham-1888 do you think drug addicts even think about the danger? Because I can tell you they don’t give a fuck if it gets them high. You believe what you want but I know for a fact that people do inject coke because I’ve seen it so many times myself.
Just looked at this hotel up on the internet - looks much better now inside and out and only 35 quid a night. I wish I lived closer!
I have done the AIDA FOR THIS BUSINESS! Its the GM who is apparently the biggest thorn in the flesh of this enterprise. He used to be a professor of business studies at some college, and hence, his approach to business problem structuring and solving is way out of line! too theoretical indeed. He is reading books and whatnot, but where academics suffer is a practical application of the knowledge.
Most of these bookish worms who enter into the practical world FAIL and with them, the businesses also go down the drain.
NOT SO SURE YOU GET "PROFESSORS" AT COLLEGES...
@@HIOP0 in the USA
@@syedadeelhussain2691 Not in the UK
@@HIOP0 I used the term professor in allegorical terms. A snr instructor will make you happy, sir?
she is everything you would expect a hotel owner to be .Brash with the obligatory tacky house and the inevitable tacky hotel.As for the dog i am sure they must have a commercial microwave somewhere in the hotel
🤣🤣
IT'D BE WAY MORE FUN, STUFFING IT INTO A REGULAR SIZED ONE...
I've got a "can't be arsed signal"lol
The dog is so cranky!!!!
just lock all the guests in the hotel, then turn all the taps off... then watch the bar fill up, quickly
GM seems like an empty suit?
AGREED!
my very first thought .... bad tie ...... clothes do make the man
These kinds of establishments are stuck in the 80s
While all the big chains and foreign hotels have pushed for better service constantly attracting punters from around the world the British seaside has relied on older customers who want the same thing all the time but aren't a reliable or long lasting customers (they'll die or start choosing cruise liners)
I worry for our seaside's when this is the kind of place calling itself quality
Stayed in this last year...was not impressed. Lift wasn't working and we
were on floor 6 with 7 flights of stairs to climb, food was distinctly
average and the dining room smelt of boiled cabbage, the bar, though
open had no staff serving and the staff that were all foreign and seemed
overworked. The so called cabaret consisted of one bloke singing over
backing tracks and the advertised bingo was cancelled. The lady on
reception though was a little gem and ended up rushing backwards and
forwards between the two bars and the dining room...poor thing totally
overworked. Non of the staff in this video were working there and i'm
wondering is the place under new management, the place is now looking
shabby and needs a makeover. The room we were in was acceptable though
and was worth the (low end) price we paid for it.
Need to Get Fred Dibnah in...
Its closed and boarded up now
@@JFrizey Why does that not surprise me.
Maybe a younger or mixed guest base as this business will soon be gone. Or at least bring some older gents in. Bingo singles night. There you go. But without a younger customer base, hotel wont last past mum's generation. No wonder son is not motivated.
Blackpool needs the Luftwaffe and start again....
Andy looks as bright as a 5watt bulb.
Not a patch on Mark Jenkins and The Grosvenor for entertainment.
I see that Malcolm Turnbull has a new job.
Steph's no longer with us he had a heart attack and kicked the bucket.
Shame, when.?
@@catatonicable 2015 Heart Attack associated with COPD. I was a very dear friend of John 25 years ago when he lived in Sunderland setting up the first Gay Bar in Sunderland as well Events Organiser. Its still good to see him being so happy and finally getting the stardom on TV he wished for. A very funny little bloke, I'm pleased to have met him.
Heard that he worked somewhere like a holiday park and got caught stealing from the owners
@@willlaw1672 i dont think we need to know that it was his buisness 😂😂😂😂
@@willlaw1672 Thats not true. That was Christian from that hotel in Torquey.
Forget mail shots that go into the bin. Go in person
I rememeber when mum took me to Blackpool= god rest her soul- we went to see a Romany Gypsy.... I must of been about 6 years old... when she started talking about my dad- I actually seen it in that crystal ball !!! as Im older now I don't know if its a good kids imagination or real lol
How inadequate can people be???? So frustrating.
CALM DOWN LOVE IT'S ONLY A FLY ON THE WALL DOCUMENTARY
does that GM sit in his office all day and read books
to be fair he probably gets up when his coffee cup needs refilling
YES, WHAT OF IT...?
I bet then 2 chefs eat like kings at home.
back watching this in 2024 as modern tv is rubbish.
And the Gm to me has read it from that Feckin book of his !!! LOL A buying signal lol If my hotel he be well FIRED !
whats more important fix that big hole in the ceiling or be a bingo caller...mmmm
Wheres gordon ramsay when ya need him
WHAT GOOD WOULD A CHEF BE IN A SITUATION THAT NEEDS A MANAGER?.
Is this show before the internet or something. Google it!
The programme was filmed in 2004
Can I say them 2 are taking the piss poor chap😢
The son lks he doesnt want the physic the women lks like she frightened anything
Oh I get it........ son doesnt know how to create new business so he wants to steal it from competitors.
IMITATION IS THE SINCEREST FORM OF FLATTERY?...
The Gm should be doing more. Not impressed
Get rid of the general manager he has no personality
Hi this is a very old firm
Smoking and drinking in the office???
Poor Andy, he needs a decent product to sell, that dump is stuck in a time warp! As for the dog, it's a pain in the arse.. and I work with dogs lol !! Alan is quite possibly the most boring man on the planet.
There is a huge difference between a just b in telemarketing and marketing. Having said that good for him, he clearly wants to distance himself from his mother's dellusions about the hotel.
Its the General Managers responsibility for standards but Steph gets all the hassle. Not correct. Owner should do inspections with the GM. That was the case when I was a GM in the 70s, 80s and 90s. GM studies business studies and becomes an Hotel Manager. Mmmmm
Meant say anything to her she look she agreed what she said to the physic
Bet mrs Walsh is lived high life from the revenue in past you see this with owners they get involved when Occupancy gets low
How bizarre.
Buying signal..... closing signal.....how about a fuck you signal Alan
Reading in between the posts
This is under new management
And what of the staff I saw were not from this country
And if they want to make any money they should if they already haven't done this is to fill it with boat people Sorry to say
Why would you sit on the side
Alan giving Andy advice about "signals" was cringe. That's his job done for the day. Best get back to his office and read another book (while getting paid).
Here's my closing signal: 🖕
If Alan was any good at his job, instead of handing Andy a book to get on with it, Alan should have demonstrated what he meant and had Andy shadow him at work to observe and learn how to deal with situations and learn processes.
To far out of main attractions
There is a tram and bus stop not to far away
But a long walk into town
And the trams will be going north to Fleetwood indoor market
Will be full and you have to hope someone gets of
Buses ok no 1
That chef needs to cover that beard very unhygeinic
HE ALSO NEEDS 50,000 VOLTS UP HIS 4RSE TO WAKE HIM UP, BEEN ASLEEP SINCE 1974.
Steph been calling bingo donkeys years .All staged for the camera... Well that bit anyway 😛
Sad sad people , the owner needs therapy a head doctor . living in never never land . Sad people .
the mother is the problem .....why ? .... refuses to employ brain ...... get the proper people for each job ...or out source .....the painter decorator for sales ....do it yourself sweet 'art
what load of bollox
Stop wit the pandering to self induced crazy people and cater to normal people.
Boring.
oooar sharon osbourne..
todo fake..im a pyschic this is bad i see him ill now 2019
another trump hotel...with the usual winners.....
That owner Mrs Walsh is definitely not right in the head.
…a phonebook 😂 you are looking in a freaking PHONEBOOK? 😂 what year is it? 😆
Good ol' Yellow Pages! 🤣
@@ashotofmercury 😂
ashotofmercury “let your fingers do the walking...” 🎵 Bahahaha 😂