If you just purchased a license you need to activate it in the License menu of Shape3d. And if you had SHape3d Lite installed before, make sure you uninstall it and install the full version instead (download at www.shape3d.com/Update/UpdatesHistory.aspx) before you activate your license in the menu Licence / License manager.
Free 3d layer is not working for the moment, still ask for a license PRO.
If you just purchased a license you need to activate it in the License menu of Shape3d. And if you had SHape3d Lite installed before, make sure you uninstall it and install the full version instead (download at www.shape3d.com/Update/UpdatesHistory.aspx) before you activate your license in the menu Licence / License manager.