was ist mit Bestandskunden ? Gibt es ein Umrüstset incl. controler ? Das wohl größere Problem an dem Fahrrad, wurde auch gleich ein update für den Frontscheinwerfer mit eingearbeitet ? Die Ausgangsleistung für das Frontlicht ist einfach nur unzureichend bei dem " alten " controler ". what about existing customers? Is there a conversion kit including a controller? The probably bigger problem with the bike was an update for the headlight also included? The output power for the front light is simply inadequate with the "old" controller.
Hi ..i repeated as the video & fitted the tail light but the problem i have is it wont switch off with the lights button on the handle bar, it stays permantly on but the brake light works ok though. Pleas can you reply on how to fix this problem, many thanks. by the way i love this bike it is awesome.
Dear customer, Thank you for bringing to our attention the possible issue with the line light connection. To expedite the resolution process, kindly click here to submit a ticket. Our dedicated after-sales team will promptly reach out to assist in resolving the matter. We appreciate your cooperation. Thank you. www.cyrusher.com/pages/contact
haha i was told that the tail light is supposed to stay on when the bike is turned on & the only way to turn off the tail light is to turn the bike off !!!!!! Draining the battery is not a good idea, i dont recommend fitting a tail light, imo it would be a waste of money.& btw customer support is very poor
Will this work on the 1st.generation Ranger . How do I know if I have a Ranger 2.0 controller .I purchased a Ranger 2.0 controller within the past 90 days and it looks to be a original Ranger Controller. Is there a no# that differentiates the Original Ranger from the Ranger 2.0 controller ?
@@ralfklosener6981 Original Ranger goes 20mph under throttle only. Ranger 2.0 does 28mph that may max out at 31-33 mph throttle only. So it is increased speed under throttle only use.
Hi, hope this helps you: You can open the Ranger's controller cover and see if there are spare wires to connect to the taillight. (We only have it on our new version Ranger)
Is it possible to turn it off? It will drain the battery now. Like front like push button on when no need of. Can it work just with brakes? I hope you reply. I am an ambassador as well. Cyrusher is good but has made some mistakes.
Hi, Please click here to submit a ticket and upload a photo or video. Our after-sales team will reach out to you to assist with resolving the issue. Thank you. www.cyrusher.com/pages/contact
**Beware of Cyrusher Ranger - Total Scam!** I purchased a Cyrusher Ranger bike and am utterly disappointed with the quality and customer service. After just a few kilometers, the display was already broken. It took a lot of effort and time before they finally sent me a new display. It's misleading that they claim to be based in France because the phone number provided on their website is unreachable. After receiving the new display and taking a test ride, I found that the assistance no longer supports up to 25 km/h but only up to 15 km/h. The worst part is that the brakes no longer work. I nearly had an accident that could have been fatal. Additionally, the brakes make an unbearable squeaking noise. When I contacted customer service, they told me to go to a bike shop and have oil added. This is an unacceptable solution for a brand-new bike that was just purchased. I will now pursue legal action if I can even find a contact person. It appears that the parts come from China, not France. This is a deliberate deception to create the impression of having a contact in Europe. Absolute scam! People, beware and stay away from this bike. It is completely dangerous, and the customer service is terrible. Definitely avoid the Cyrusher Ranger!
was ist mit Bestandskunden ? Gibt es ein Umrüstset incl. controler ?
Das wohl größere Problem an dem Fahrrad, wurde auch gleich ein update für den Frontscheinwerfer mit eingearbeitet ?
Die Ausgangsleistung für das Frontlicht ist einfach nur unzureichend bei dem " alten " controler ".
what about existing customers? Is there a conversion kit including a controller?
The probably bigger problem with the bike was an update for the headlight also included?
The output power for the front light is simply inadequate with the "old" controller.
Hi ..i repeated as the video & fitted the tail light but the problem i have is it wont switch off with the lights button on the handle bar, it stays permantly on but the brake light works ok though. Pleas can you reply on how to fix this problem, many thanks. by the way i love this bike it is awesome.
Dear customer,
Thank you for bringing to our attention the possible issue with the line light connection.
To expedite the resolution process, kindly click here to submit a ticket.
Our dedicated after-sales team will promptly reach out to assist in resolving the matter.
We appreciate your cooperation.
Thank you.
www.cyrusher.com/pages/contact
@@Cyrushersports thanks for the reply👍
haha i was told that the tail light is supposed to stay on when the bike is turned on & the only way to turn off the tail light is to turn the bike off !!!!!! Draining the battery is not a good idea, i dont recommend fitting a tail light, imo it would be a waste of money.& btw customer support is very poor
Where can I buy the rear light?
Hi, please contact our sales.
We will recommend it to you. Thanks!
www.cyrusher.com/pages/contact
no its sokd out, and why....
Will this work on the 1st.generation Ranger .
How do I know if I have a Ranger 2.0 controller .I purchased a Ranger 2.0 controller within the past 90 days and it looks to be a original Ranger Controller. Is there a no# that differentiates the Original Ranger from the Ranger 2.0 controller ?
Hi, what's the different between both controller - 1st generation and 2.0 ?
@@ralfklosener6981 Original Ranger goes 20mph under throttle only. Ranger 2.0 does 28mph that may max out at 31-33 mph throttle only. So it is increased speed under throttle only use.
Hi, hope this helps you:
You can open the Ranger's controller cover and see if there are spare wires to connect to the taillight.
(We only have it on our new version Ranger)
@@Cyrushersports what are the specs on the new controller
@@Cyrushersports i got the new cyrusher ranger today no cnnection fit my rear light. where is it.
Is it possible to turn it off? It will drain the battery now. Like front like push button on when no need of.
Can it work just with brakes?
I hope you reply. I am an ambassador as well. Cyrusher is good but has made some mistakes.
Hello,
Do you mean the taillight?
The taillight needs to be activated manually, and currently, it cannot function simultaneously with the brake light.
when was the 1st gen ranger
Hi, our 1st generation Ranger is not available now,
We recommend you buy our new Ranger version.
thanks i have ordered new 2nd gen
Bonjour je possède le ranger ou trouve t'on cette lampe arrière avec le connecteur comme dans la vidéo merci pour une éventuelle réponce .
Bonnjour cyrusher.fr/products/phare-dorigine-pour-velo-electrique-cyrusher
My trax has not got the wire to connect rear light
Hi,
Please click here to submit a ticket and upload a photo or video. Our after-sales team will reach out to you to assist with resolving the issue. Thank you.
www.cyrusher.com/pages/contact
How many volts is used to control the rear light?
Hi, thanks for reaching us!
The voltage is 12V.
@@CyrushersportsNO! Important NOTE! I measured it - there is the full Voltage coming out - 56 Volt !!!!
This should have been included in first place, like Kuattro. Why is it not sent for free to all Ranger/Trax owners?
Thank you for your feedback; we will continue to improve our products and services.
this is cyrusher... bad service, bad experience, never ever more, Chinese support poor
**Beware of Cyrusher Ranger - Total Scam!**
I purchased a Cyrusher Ranger bike and am utterly disappointed with the quality and customer service. After just a few kilometers, the display was already broken. It took a lot of effort and time before they finally sent me a new display. It's misleading that they claim to be based in France because the phone number provided on their website is unreachable.
After receiving the new display and taking a test ride, I found that the assistance no longer supports up to 25 km/h but only up to 15 km/h. The worst part is that the brakes no longer work. I nearly had an accident that could have been fatal. Additionally, the brakes make an unbearable squeaking noise.
When I contacted customer service, they told me to go to a bike shop and have oil added. This is an unacceptable solution for a brand-new bike that was just purchased.
I will now pursue legal action if I can even find a contact person. It appears that the parts come from China, not France. This is a deliberate deception to create the impression of having a contact in Europe. Absolute scam!
People, beware and stay away from this bike. It is completely dangerous, and the customer service is terrible. Definitely avoid the Cyrusher Ranger!
Where do u get the rear light?
Hi, please contact our sales.
We will recommend it to you. Thanks!
www.cyrusher.com/pages/contact