You, my friend, speak the truth. I've been a Pro Detailer for 15 years, detailing for 20 years. 6 figure income, and if people think I'm too pricey, well you get what you pay for. Move along. My time is very valuable, just like yours.
Bryant M Charging what you’re worth is extremely important, but at 16, be honest about what you’re worth. Detailing is a skill that needs to be developed over time, so unless you’re a savant, really look at how quality your work is and charge based on your ability. Good luck to you bud!
I charge 150-200 for full interior I And I think I'm too cheap. Funny one guy was mad at me for my prices and said "someone can do it for 20 bucks" he even called him and said proudly 20 bucks. He says he washes 8 cars a day and I said I do 2 cars a day and make $300 minimum and he just told the client over the phone "I gotta go I'll talk to you later" 🤣🤣🤣🤧
Took me years to get over the fear of asking for money. After I stuck my neck out and demanded a fair price, I found I got better customers and made much more money. Great advise. Get past your fear.
This may be the best video you've done, Scott. I'm not a professional detailer, but the advice you have given here is applicable to just about any small business. Thanks for everything you do!
Yep, your absolutely right - Scott's advice can be taken to pretty much any business model. If your good at something, its worth money - never undersell yourself when providing professional services.
Scott one of your BEST video's -- Hands Down! Back in the day 20-yrs ago.....I "turned-down" potential customers who wanted me to compete with the car washes, they either wanted me to "remove" services from my basic packages for a cheaper price or they threatened to go elsewhere (bye-bye). I held my ground, especially for the trashed vehicles or customers who waxed their car with "floor wax" or ran through a wet tar road (it was xtra). Even though I needed the money, I turned them down if they didn't pay for quality, just not worth my total-effort. It paid off/booked solid w/boats/$700-1k a day.....
Great points. As a young detailer in business for 2 years now, your points about 401k and Health Insurance are spot on! Making money is easy but building wealth is hard. If you really want to build wealth, save for retirement, pay Uncle Sam, pay for health insurance, and still have time for family you HAVE to charge a premium. My service is flawless and I know what my time is worth. Thank you for this video and hopefully people take your advice!!
You know, 8 months ago I started detailing vehicles and this video is one of the first videos that caught my mind when I fist started detailing. I live in an state where people charge between $80 to $140 for full (interior and exterior) detail and that’s how I started. I started with a all purpose cleaner and a brush and the amount of work that needed to be done almost made me quit. This video got me up and I started charging people more. I went from $120 to $160 and I made a lot of profit where I bought new machines. I followed the (every 6 month) give yourself a raise. I also run a small business for computer repair and did the same. I got a couple feed back saying I’m expensive, and yes, I indeed am, but instead of charging $80 I was charging people $160 which was equivalent to 2 cars. You just have to work smarter and not harder. I gave myself a raise from $160 to $250 and trust me, the money you see coming in will give you motivation to work even harder. I went from cleaning with a small brush to buying an extractor and a steamer. You do not need a $1000 extractor machine to start detailing, it’s the amount of work you will have to go through in the beginning. If you have the money to spend thousands of dollars in machines them great, but work your booty off first and you will get there.
Wow … just saw this video. I recently started a detailing business. Invested about $6,000 to get started. I knew I didn’t want to do $40 car washes. It would take forever to get my ROI. This video reconfirms what I felt all along .. thanks. I subscribed immediately . Great video
At the end of the video I just sat there looking at the phone! I feel like we had a 1 on 1 convo and you were telling me to get it together. Thanks Scott 👍🏾
Excellent video Scott!! I have been detailing for over 15 years and still find myself under charging at times. People don't realize how long each step takes. I do every car like it is my own...and that is both good and bad. Thanks for advice!
For those of us who don’t have Facebook, I must rely on your videos. You are absolutely right Scott! Here in Florida, the shit work people do, and the customers accept are for a general statement, is rubbish. I would have paid for what I want, but there was no one I could find to even clay my car. Now, in part, thanks to you, my vehicles are incredibly clean and shiny. Now, I have people coming from all around due to word of mouth. I am PROUD of my endeavors, and I have no problem telling people the value of my time.
In the home renovations business for most of my career....and everything you just said applies to us as well. Its true that I have to overcome cost objections because of “hank the handyman” that has “bid” a job for 1/3 to 1/2 what I do it for. But that guy will, when it comes to paint for instance, shoot some paint and hit the road. We remove all switch and receptacle covers, towel bars etc in bathrooms, vanity lights in bathrooms. When we are doing complete renovations of bathrooms or kitchens we pay attention to the details....even paying for a professional final clean of the clients entire home in order to clean any remaining dust. We also demobilize everyday of a project. We use drop clothes from front door to project location within the home. When you provide a complete service that holds value to the client....they WILL pay for that service. The next biggest issue is what you speak of that business itself is a separate entity. Seeing things this way helps me also determine, based on work load, whether I physically do the work or possibly sub-contract that particular scope of work. Absolutely EVERYTHING that was said in this video is correct.
Wow!.....did I ever feel like you were talking directly to me on this. I needed to hear it for sure! I just started my business this year because I HAD to. I have always done it as a side gig for about 10 years and charged next to nothing but I also didn't KNOW a whole lot either. This year alone I have been teaching myself how to cut, polish and do paint corrections. Went and had a ceramic coating training. Certified GlassParency installer and I am CONSTANLTY looking at how to improve my skills. I feel I do pretty good work but others think I do fantastic work...I also beat myself up all the time. I am my own worst enemy with being a perfectionist. But I also need to start charging what I am worth. I have been charging $25/hr and doing estimates in person only...but now I am getting faster so it's starting to hurt me. Thanks for this video!!
Scott always gives the best advice. No lies or non-sense. People should pay to keep their cars in good shape, it pays off in the long run for the customer also. I have my Corvette in car shows all the time and I use his advice to detail my car as well as other cars and I only do this for fun.
Of all your videos that I have watched in the past 5 months. I have got to say that this is the BEST one of them all. I have over 30 years of experience and I always learn something new from you. Thank you so much for this video, keep up the great work. God bless.
I'm 16 looking into starting a business in auto detailing. I'm near a few extremely wealthy neighborhoods that gave me inspiration to try this. Thanks for all of this straight up information about the basics of staring a detailing business, you provide a lot of clarity to us newcomers.
Thx. I now have a routine with my car . And my neighbors see me and say "how much do you charge to keepy car like that !" Now I'm thinking to become a detailer. Not just a glorified car wash. Thx for your heart felt wisdom.
I'm in Bakersfield CA. Weather is going to get over 100 degrees do you recommend a wax ( carnuba paste , spray ,ext ) or just sealer ? Any input is appreciated.
I’ve never seen your channel before. I just wanted to let you know that this video added value to my life. I learned a lot and I will definitely subscribe!
Perfect timing I'm planning on starting a detailing business in the next 30 days and working on my packages now. Thank you for all your videos Scott!!!
Great video Scott! I operate my own detail business as well. I struggled with this in the beginning, I was doing cars for what seemed like pennies, because I was afraid people wouldn’t see the value in the service I was providing. I’m happy to say that, I have just about 1 year in business, I’ve made a name for myself in my area, with top notch interior details, and my profit margin has grown immensely.
Hey Scott. I need to say. Thank you, thank you so much. About 6 months ago I saw this video. Now I’m charging about double for my services and I’m getting more customers than I was. Thank you so much. I really appreciate your knowledge. I’m at a better place right now because of your words of encouragement. Thank you.
Thanks man, needed to hear this my dad has his own detailing business pretty successful I recently branched out on my own, doing this as a side gig now. I now have my accounts while working a full time regular job, but I'm in this position where I don't know how to charge. This video helped me out alot. I'm that guy right now that has been stuck for 2 years charging the same.
Thank you for this video. I have 15 years experience in the detailing industry, working for other people. I got away from detailing for a few years. About 3 months ago, I decided to start my own business. I’m still in that stage of building my clientele. You have answered all of my questions about my future business decisions. Thank you for sharing this information!
Man oh man! Well said, well informed. I've only raised my prices by 10. I am in a low income city, but like you said I need to be paid what my service is worth. Thanks we love you Scott!
Thank you Scott I love the fact you handle your audience with straight forward answers appreciate this video and your advice so much we need more people like you thank you so much.
I needed to see this video. I haven't even started yet and I get the opportunity to hear this wisdom. thank you for answering my questions and making my business endeavor a little easier.
Thank you for this video Scott! It helps me for sure stand behind what I would charge for an exterior detail and I'm not afraid to ask what I want, and when they say that's too much I tell them to go to the car wash or do it yourself but. I have a co worker that wanted his 92 Chevy truck polished and sealed etc. When I told him the price his jaw dropped, it wasn't some astronomical amount either anyone with a job could pay for it I told him it's going to take product, wear n tear on my machine also my body and about 6 or 8 hours so I feel like I'm doing the right thing and not doing it for his price and standing up for myself. Thanks again
Scott, i’ve been stuck and you’ve nailed every stuck thought in my head. I’ve been sitting on supplies for quite a while now and this video has changed my perspective and knocked out my fears. I don’t think anyone could have said what you have better.
im in orlando im gettin my lic this week and in process of making my packages omg i cant tell you how crazy it was to see this video and your right,plus im 40 not young buck so im getting into this late however i need for you if possible to make a vid soon on how do you go about your maintenance clients, price wise and your schedule time frame for maintenance client. it would of been very hard for me to do this without you oscar and wilson your very appreciated here
Tommy Mastin All these questions you have would be answered once you started working. Find customers 1st & most important, do your absolute best with each task & you should from that get some repeat business but start working. I was lucky starting out, I got a part time valet job at local golf course @ age 44 & 8 years later I'm full time with my detail business. Back then I had no license or insurance just a trailer with everything & charged $25 for wash, vac, windows, & tire shine... I'm in SouthFl now but long ago lived in Orlando, there are so many golf courses that need someone like you each week, & you have the clients car 4-6 hours while their playing golf. Maybe start like me by getting a job there or talk to headpro in exchange for cleaning their car for free, let you come each week. Best of luck!
THANK YOU. It does not only apply to detailing, it applies to any business. A couple weeks ago I told one of my sisters that I needed to kick my own ass into movement. I'm really glad you made this video. IT'S A KICK IN THE BALLS BUT A NEEDED ONE.
Fantastic video!! No one should hate you for this incredible take on business. Wish I had seen this when I started my first business. I now understand everything that you said. And makes total sense. And understand that. Great video
I never comment but I loved your vid . I worked for a detail company for 8 years and lost my job due to COVID . I’m starting my own up and I’m almost ready to go . Just gotta wrap my vehicle. I love your advice about getting what u can get in the beginning and then giving yourself a raise . Thx again awesome advice
scott this is absolute gold and this needs to be drilled home to so many new detailers and potentials. Many have made the mistake of being cheap but they will get all the bottom feeders and will be burned out eventually. all detailers in america are worth $60 to $100 per hour in the USA, perhaps even more depending on skill level. this really impresses me to see you talk about this scott, it's great to have you in this industry I love and have been a part of for decades. providing true vehicle surface care is ultimately what detailers do. delivering value for money, quality of work and results that are real is what made me succeed with very little marketing skills and business knowledge early on. too many just clean and make every surface shiny. that's not true surface care. We are all valuable and worth much more than so many think their worth.
Absolutely correct approach for any business. Bravo Scott. If you aren’t making money, it’s not worth wasting your time. Know your expenses and that includes the cost of your time and effort.
Hey scott your real bro , needed this video brother ,it was well said and every word what came out your mouth was absolutely spot on , we need to charge our worth ,instead of just pleasing costomers ,and Displeaseing our selfs ,and hating the work we once loved , your bang on , well said brother!!
I have detailed professionally for only 6 years and have good knowledge with a rotary buffer, clay bar, ect. And am 1 month into my own mobile detailing business. I really appreciate the videos! Thank you!
Wow thanks for the advice! I need to overlook at my packages and prices. Also I want to point out that I'm not a full time detailer I only do this part time so that should be even more of a reason to not be afraid to up the prices and offer a more detailed job.
This is a very good, important point - what I realised was that if your prices a lower then people "assume" you are part-time and that the quality of services will probably be lower. If your prices are realistic and proportionate (as Scott correctly states) then there is a perception of quality - regardless if you are part-time or full-time. Consider this - two tins of Baked Beans. One is 30p and the other 89p - which do you consider being the better quality? Both tins may actually have exactly the same product inside, but the 89p tin has a perceived higher quality. Your prices also reflect your brand an image.
I have been in the detailing industry for 14 years and this video is a must for all new detailers or for those considering becoming detailers. Yes, I made many of the same mistakes that were discussed, but with a wealth building attitude I was able to get out of that trap. This is a business and so many new men and women fail to concentrate on the business side of detailing. Thank you for the video. This is the information that needs to be put out there. There are tons of videos about products, polishers, and should I use this or that. The information in this video is far more important for the health and wealth of your company than all those "how-to" videos. I am now a subscriber and will continue to follow you. Ron Holbrook Ron's Vehicle Detailing Thomasville, NC
Even though this video is 2yrs. It has given me more insight abs a lot more advice. I’m staring from the ground like literally trying to get it started. So thank you for this.
Hi Scott! Great Selfless video helping people! Most people who thought they would be so called "Detailers" found out the laborious task that it really is. To do it right you have to have your "heart and soul" in it. Your only as Good as your last Detail! PS I am not afraid to take $$$ My exterior starts at 225.00. Or call a car washer. GREAT VIDEO! ROCK SOLID ADVICE FOR THE NEWBIE! Don't give labor AWAY! Shine Since 1969!
Thank you for this sir. Been watching your videos for the past few months getting ready to take the dive and this is the cherry on top I needed. When I make it I’ll shout you out for sure.
Scott, this is a great speech about starting any business. Very encouraging indeed. I am not an auto detailer but man I want to start my business after listening to you. I have been watching your videos to learn some basics to take care of my car a little bit better. If we were in the same place I would surely be your client. Your channel content is valuable. Would you consider organizing the videos like creating playlists? It would be really good especially newcomers like myself. KEEP UP THE GREAT WORK and TAKE CARE OF YOURSELF especially your health since you deal with a lot of chemicals. Respectfully!
This what I needed!!! I want to open my detail business. My wife’s friend wants her truck deep cleaned. I said 500 bucks and I will do it all… my new catch phrase is, do you want it washed or do you want it detailed… thank you for explaining that. Now I can better explain what I am doing better to customers. Also, you are protecting your investment, because the value of a car well taken care of is better than a rust bucket…
Great video Scott, if you do quality work with quality products you need to get quality money, it’s that simple. Did my first headlight restoration today an 07 Sonata
I'm charging $65 with "$5 off with my flyer". Wet sanding by drill with multiple grits, compound polish, sealant wax with uv protection. No clearcoat but an aftercare guide with product suggestions to ensure long term clarity. Using chemical guys products and everything else off of Amazon. My city is FLOODED with oxidized headlights. They are everywhere! I'm going to shoot for 5 cars a day 5 days a week. Each job takes around an hour to 1.5 hours. Did before/after pics on friends cars to show as my "happy customers" on business FB page and Instagram. Got a shirt made with business name on it for $25. 50 flyers cost $33. Passing them out by hand everywhere I see an opportunity for a job. Walked up to woman at grocery store expressing concern that she can't see at night due to her headlights and she needs my services. Got that job. Good luck.
Scott. Looks like I'm not the first person to say this but ... this video may be one of the ... if not the most important videos for your viewing/detailing fans you have ever done! I am a car enthusiast, not a pro detailer. I have come to depend and rely on your advice for all things detailing. A big THANK YOU sir!
Scott you motivated me you are rig I needed to up my prices! Exterior is 100$ now that comes w jams, paint wash, soap, clay bar , buff and wax. Full inside and out is 160$! It used to be 100$ for inside and out and everything I mentioned! I made 1700$ in the last 2 weeks. Great my friend working part time hours! I actually got MORE CUSTOMERS!!! I didn’t lose any! Thanks for the motivation! I go back to this video from time to time to get fired up about wealth! “Pretty soon your moving!”
Thank you brother. I love you for putting this out. Seriously. I've been in a mental battle with myself about whether I should raised my prices even higher and have been in a scarcity mentality. I've decided to do the right thing and charge what I'm worth. Thank you from the bottom of my heart.
Scott, sometimes you rant like you always have a bone to pick with a product/manufacturer. But, this video is gold. Thank you for making it. I have a marketing/advertising background and I'm now getting into my "other" passion - reconditioning and maintaining vehicle appearance (AKA detailing). This video is great advice.
Thank you so much Scott starting my detailing business this year with no help and this video has spoken to my heart. You speak truth and wisdom and I thank you
Just had my first time denying a customer who thought my price was outrageous. Had to come back here for encouragement. Know the value of your time and your worth!!
This is just the video I was looking for!! Thank you! Starting my mobile detailing this month getting all my things together . But this is just what I needed and thank you!
Oh man, PLEASE don’t take this wrong....You are a Dr Phil twin. Very knowledgeable, very straightforward, and brutally honest! Let’s just tell it like it is! 😂 You NEED to hear this for your own good!! I love it 👍 You sir, are the ‘in your face’ kind of professional, that SO many beginner detailers NEED!!! Any OTHER new business entrepreneur for that matter. THANKS for doing you!
Mic Drop ! I’m just getting into detailing. I’ve Detailed four cars and have faced all the challenges you have talked about. This video did an excellent job of building my knowledge and confidence.
Scott if I could love this video I would, I definitely give it a thumbs up. I'm a weekend warrior and feel my time is really valuable. I have been struggling with upping my prices because of the area and what I here other "detailers" offer. Than I look at my work and think to myself I am definitely better than most. Now this video has encouraged me. U r awesome man, thanks again for all the videos u do.
So refreshing!! You need to value yourself and your services! This is great info,really appreciate it. This is thinking like an entrepreneur and may be uncomfortable for some people but i believe its important to change the way we think. Thank you.
Might be coincidental, but I just saw this video when trying to find the drive to go out and start my detailing business. Thanks for the kick in the ass Scott, love the channel
All I can say is WOW. You sound like a coach. You can really motivate people and you cover all the bases. You have to get the money to keep your business running and not just running but profiting.
I have a Mobile Car Wash here in West Palm Beach, FL I always said I only wanted to do maintenance washes and 90% of my clients are businesses as I have them on a set schedule but I want to become a detailer and now watching this just motivated me to do that
Scott your videos are unbelievable informative! I love the way you talk about things and I can fully understand even if English is not my primary language 🤗
This is such a great video. I'm in the beginning stages of starting my own detailing business. I took your pricing and compared my median income to your area and then adjusted my prices accordingly based on that ratio difference. Thanks for this video!!!!!!
$73,000 part time detailer per year. My detailer works 14 days a month and school the rest of the month. $400 a day! Not bad for a part time job... Great video!
Hey Scott, I am just finally getting my business off the ground after five years in the making. Great advice about investing in the business and giving it its own worth. Thank you thank you thank you. My prices go up tomorrow. Seriously.
Great info! I've been in the business for 25 years and this is something I have learned the hard way. Worked my tail off but I have not created any real wealth. Now that I'm older and wiser I don't give my services away just for pocket money anymore. Thanks for sharing your knowledge.
This video changed my attitude about business. I totally agree with you! You are so correct in what you say! I am charging more and getting those high end clients already. This video is great, you are the man!
Thank you Scott! You have given me so much honest info over the past week since I've been watching your videos. I am starting my new business as a detailer with a different mindset now. "Know your worth."
Thank you so much for the information I am 5 years in the business I up grade my prices las summer to a 20 % I am thinking to upgrade again 25% Beacuse new customers stop by and ask for a wash than I find out they DONT QUALIFY for a regular wash And I suggest a full detail on a new price and I am not a full time detailing person , but I do notice people will take advantage of you low prices thank you for sharing your informative video
Love this video! Absolutely right you got to offer something no one else has to offer, specializing is key specially when you make a name for yourself and attract the supercars!
14:34 Funny you say this because I am both an auto detailer, and a tunnel carwash employee part time. I agree, they're very different business with very different clientele.
"You wanna be a detailer, not a car washer".......shit stayed ringing in my ear.
instablaster
You, my friend, speak the truth. I've been a Pro Detailer for 15 years, detailing for 20 years. 6 figure income, and if people think I'm too pricey, well you get what you pay for. Move along. My time is very valuable, just like yours.
Hi buddy. Just like Scott, you said it all. It your time, your knowledge, your quality products, your courses etc. And people need to understand that.
I 110% agree with you guys do you have any advice or tips for 16 year olds getting into this business
Bryant M Charging what you’re worth is extremely important, but at 16, be honest about what you’re worth. Detailing is a skill that needs to be developed over time, so unless you’re a savant, really look at how quality your work is and charge based on your ability. Good luck to you bud!
How many hours per week do you work?
I charge 150-200 for full interior I
And I think I'm too cheap. Funny one guy was mad at me for my prices and said "someone can do it for 20 bucks" he even called him and said proudly 20 bucks. He says he washes 8 cars a day and I said I do 2 cars a day and make $300 minimum and he just told the client over the phone "I gotta go I'll talk to you later" 🤣🤣🤣🤧
Took me years to get over the fear of asking for money. After I stuck my neck out and demanded a fair price, I found I got better customers and made much more money. Great advise. Get past your fear.
Me to. I had the same problem when i first started.
This may be the best video you've done, Scott. I'm not a professional detailer, but the advice you have given here is applicable to just about any small business. Thanks for everything you do!
Agree 100%
Yup. If you are not making money at a job then you might as well stay home and not makemoney
Yep, your absolutely right - Scott's advice can be taken to pretty much any business model. If your good at something, its worth money - never undersell yourself when providing professional services.
Agreed!
Ukno
"You don't want to be a car washer you want to be a detailer" This will be my slogan.
Hi Scott.
I'm that guy. Working my ass off, knackered and broke.
Your words really spoke to me brother.
Cheers
Kev
hows it going two years later?
Scott one of your BEST video's -- Hands Down! Back in the day 20-yrs ago.....I "turned-down" potential customers who wanted me to compete with the car washes, they either wanted me to "remove" services from my basic packages for a cheaper price or they threatened to go elsewhere (bye-bye). I held my ground, especially for the trashed vehicles or customers who waxed their car with "floor wax" or ran through a wet tar road (it was xtra). Even though I needed the money, I turned them down if they didn't pay for quality, just not worth my total-effort. It paid off/booked solid w/boats/$700-1k a day.....
Great points. As a young detailer in business for 2 years now, your points about 401k and Health Insurance are spot on! Making money is easy but building wealth is hard. If you really want to build wealth, save for retirement, pay Uncle Sam, pay for health insurance, and still have time for family you HAVE to charge a premium. My service is flawless and I know what my time is worth. Thank you for this video and hopefully people take your advice!!
Scott, I believe this may be one of your most important videos. This is solid info, it can be applied to any business.
100%. Thank you for this video.
A car washer is to a detailer what a fast food burger cook is to a chef.
You are paying for expertise and attention to detail
You know,
8 months ago I started detailing vehicles and this video is one of the first videos that caught my mind when I fist started detailing. I live in an state where people charge between $80 to $140 for full (interior and exterior) detail and that’s how I started. I started with a all purpose cleaner and a brush and the amount of work that needed to be done almost made me quit. This video got me up and I started charging people more. I went from $120 to $160 and I made a lot of profit where I bought new machines. I followed the (every 6 month) give yourself a raise. I also run a small business for computer repair and did the same. I got a couple feed back saying I’m expensive, and yes, I indeed am, but instead of charging $80 I was charging people $160 which was equivalent to 2 cars. You just have to work smarter and not harder. I gave myself a raise from $160 to $250 and trust me, the money you see coming in will give you motivation to work even harder. I went from cleaning with a small brush to buying an extractor and a steamer. You do not need a $1000 extractor machine to start detailing, it’s the amount of work you will have to go through in the beginning. If you have the money to spend thousands of dollars in machines them great, but work your booty off first and you will get there.
No Mic drop? Hands down the most confident, straight forward no BS detail video made.
Wow … just saw this video. I recently started a detailing business. Invested about $6,000 to get started. I knew I didn’t want to do $40 car washes. It would take forever to get my ROI. This video reconfirms what I felt all along .. thanks. I subscribed immediately . Great video
At the end of the video I just sat there looking at the phone! I feel like we had a 1 on 1 convo and you were telling me to get it together. Thanks Scott 👍🏾
Excellent video Scott!! I have been detailing for over 15 years and still find myself under charging at times. People don't realize how long each step takes. I do every car like it is my own...and that is both good and bad. Thanks for advice!
I love how he gives it to you straight bc everyone nowadays are soft and the truth hurts but it helps so much!
For those of us who don’t have Facebook, I must rely on your videos. You are absolutely right Scott! Here in Florida, the shit work people do, and the customers accept are for a general statement, is rubbish. I would have paid for what I want, but there was no one I could find to even clay my car. Now, in part, thanks to you, my vehicles are incredibly clean and shiny. Now, I have people coming from all around due to word of mouth. I am PROUD of my endeavors, and I have no problem telling people the value of my time.
In the home renovations business for most of my career....and everything you just said applies to us as well. Its true that I have to overcome cost objections because of “hank the handyman” that has “bid” a job for 1/3 to 1/2 what I do it for. But that guy will, when it comes to paint for instance, shoot some paint and hit the road. We remove all switch and receptacle covers, towel bars etc in bathrooms, vanity lights in bathrooms. When we are doing complete renovations of bathrooms or kitchens we pay attention to the details....even paying for a professional final clean of the clients entire home in order to clean any remaining dust. We also demobilize everyday of a project. We use drop clothes from front door to project location within the home.
When you provide a complete service that holds value to the client....they WILL pay for that service. The next biggest issue is what you speak of that business itself is a separate entity. Seeing things this way helps me also determine, based on work load, whether I physically do the work or possibly sub-contract that particular scope of work.
Absolutely EVERYTHING that was said in this video is correct.
Wow!.....did I ever feel like you were talking directly to me on this. I needed to hear it for sure! I just started my business this year because I HAD to. I have always done it as a side gig for about 10 years and charged next to nothing but I also didn't KNOW a whole lot either. This year alone I have been teaching myself how to cut, polish and do paint corrections. Went and had a ceramic coating training. Certified GlassParency installer and I am CONSTANLTY looking at how to improve my skills. I feel I do pretty good work but others think I do fantastic work...I also beat myself up all the time. I am my own worst enemy with being a perfectionist. But I also need to start charging what I am worth. I have been charging $25/hr and doing estimates in person only...but now I am getting faster so it's starting to hurt me. Thanks for this video!!
Scott always gives the best advice. No lies or non-sense. People should pay to keep their cars in good shape, it pays off in the long run for the customer also. I have my Corvette in car shows all the time and I use his advice to detail my car as well as other cars and I only do this for fun.
Scott!!!! You posted this video 2 years ago and I'm so greatfull!!!!! Thank you compadre!!
Of all your videos that I have watched in the past 5 months. I have got to say that this is the BEST one of them all. I have over 30 years of experience and I always learn something new from you. Thank you so much for this video, keep up the great work. God bless.
I'm 16 looking into starting a business in auto detailing. I'm near a few extremely wealthy neighborhoods that gave me inspiration to try this. Thanks for all of this straight up information about the basics of staring a detailing business, you provide a lot of clarity to us newcomers.
Thx. I now have a routine with my car . And my neighbors see me and say "how much do you charge to keepy car like that !" Now I'm thinking to become a detailer. Not just a glorified car wash. Thx for your heart felt wisdom.
Thx buddy I can say I got my first client a BMW m5 .
I'm in Bakersfield CA. Weather is going to get over 100 degrees do you recommend a wax ( carnuba paste , spray ,ext ) or just sealer ? Any input is appreciated.
I’ve never seen your channel before. I just wanted to let you know that this video added value to my life. I learned a lot and I will definitely subscribe!
Get out! (Pause). So much valuable information in this!
Perfect timing I'm planning on starting a detailing business in the next 30 days and working on my packages now. Thank you for all your videos Scott!!!
This might be the most important detailing video i’ve watched. Restructuring my pricing and packages tomorrow. Thank you!
Bro how do you only have 68k views this video should be having millions love the raw truth he’s speaking
Great video Scott! I operate my own detail business as well. I struggled with this in the beginning, I was doing cars for what seemed like pennies, because I was afraid people wouldn’t see the value in the service I was providing. I’m happy to say that, I have just about 1 year in business, I’ve made a name for myself in my area, with top notch interior details, and my profit margin has grown immensely.
Hey Scott. I need to say. Thank you, thank you so much. About 6 months ago I saw this video. Now I’m charging about double for my services and I’m getting more customers than I was. Thank you so much. I really appreciate your knowledge. I’m at a better place right now because of your words of encouragement. Thank you.
There is so much utility in this video, not just for detailers. I do small side jobs as a contractor. This spoke to me.
Thanks man, needed to hear this my dad has his own detailing business pretty successful I recently branched out on my own, doing this as a side gig now. I now have my accounts while working a full time regular job, but I'm in this position where I don't know how to charge. This video helped me out alot. I'm that guy right now that has been stuck for 2 years charging the same.
Thank you for this video. I have 15 years experience in the detailing industry, working for other people. I got away from detailing for a few years. About 3 months ago, I decided to start my own business. I’m still in that stage of building my clientele. You have answered all of my questions about my future business decisions. Thank you for sharing this information!
I not only see you as paint correction master, after this video I see you as a price correction master as well. Fixing my prices now.
This is literally the best video on the internet.. I’m in the detail business, but this is for ANY business! Well done, and thank you 🙏🏽
Man oh man! Well said, well informed. I've only raised my prices by 10. I am in a low income city, but like you said I need to be paid what my service is worth. Thanks we love you Scott!
Thank you Scott I love the fact you handle your audience with straight forward answers appreciate this video and your advice so much we need more people like you thank you so much.
I needed to see this video. I haven't even started yet and I get the opportunity to hear this wisdom. thank you for answering my questions and making my business endeavor a little easier.
Thank you for this video Scott! It helps me for sure stand behind what I would charge for an exterior detail and I'm not afraid to ask what I want, and when they say that's too much I tell them to go to the car wash or do it yourself but. I have a co worker that wanted his 92 Chevy truck polished and sealed etc. When I told him the price his jaw dropped, it wasn't some astronomical amount either anyone with a job could pay for it I told him it's going to take product, wear n tear on my machine also my body and about 6 or 8 hours so I feel like I'm doing the right thing and not doing it for his price and standing up for myself. Thanks again
Scott, i’ve been stuck and you’ve nailed every stuck thought in my head. I’ve been sitting on supplies for quite a while now and this video has changed my perspective and knocked out my fears. I don’t think anyone could have said what you have better.
im in orlando im gettin my lic this week and in process of making my packages omg i cant tell you how crazy it was to see this video and your right,plus im 40 not young buck so im getting into this late however i need for you if possible to make a vid soon on how do you go about your maintenance clients, price wise and your schedule time frame for maintenance client. it would of been very hard for me to do this without you oscar and wilson your very appreciated here
Tommy Mastin
All these questions you have would be answered once you started working. Find customers 1st & most important, do your absolute best with each task & you should from that get some repeat business but start working. I was lucky starting out, I got a part time valet job at local golf course @ age 44 & 8 years later I'm full time with my detail business. Back then I had no license or insurance just a trailer with everything & charged $25 for wash, vac, windows, & tire shine...
I'm in SouthFl now but long ago lived in Orlando, there are so many golf courses that need someone like you each week, & you have the clients car 4-6 hours while their playing golf. Maybe start like me by getting a job there or talk to headpro in exchange for cleaning their car for free, let you come each week. Best of luck!
Sound business advice that anyone needs to know. You rock!
Spot on. You are now a dad to many.
Hello from England. One of the best TH-cam videos I have ever seen. Bang on the money!
THANK YOU. It does not only apply to detailing, it applies to any business.
A couple weeks ago I told one of my sisters that I needed to kick my own ass into movement. I'm really glad you made this video.
IT'S A KICK IN THE BALLS BUT A NEEDED ONE.
Fantastic video!! No one should hate you for this incredible take on business. Wish I had seen this when I started my first business. I now understand everything that you said. And makes total sense. And understand that. Great video
I just want to say thank you. You have seriously changed my life
I never comment but I loved your vid . I worked for a detail company for 8 years and lost my job due to COVID . I’m starting my own up and I’m almost ready to go . Just gotta wrap my vehicle. I love your advice about getting what u can get in the beginning and then giving yourself a raise . Thx again awesome advice
scott this is absolute gold and this needs to be drilled home to so many new detailers and potentials. Many have made the mistake of being cheap but they will get all the bottom feeders and will be burned out eventually. all detailers in america are worth $60 to $100 per hour in the USA, perhaps even more depending on skill level. this really impresses me to see you talk about this scott, it's great to have you in this industry I love and have been a part of for decades. providing true vehicle surface care is ultimately what detailers do. delivering value for money, quality of work and results that are real is what made me succeed with very little marketing skills and business knowledge early on. too many just clean and make every surface shiny. that's not true surface care. We are all valuable and worth much more than so many think their worth.
Absolutely correct approach for any business. Bravo Scott. If you aren’t making money, it’s not worth wasting your time. Know your expenses and that includes the cost of your time and effort.
Hey scott your real bro , needed this video brother ,it was well said and every word what came out your mouth was absolutely spot on , we need to charge our worth ,instead of just pleasing costomers ,and Displeaseing our selfs ,and hating the work we once loved , your bang on , well said brother!!
Scott... You're a gift to our detailing community!
I have detailed professionally for only 6 years and have good knowledge with a rotary buffer, clay bar, ect. And am 1 month into my own mobile detailing business. I really appreciate the videos! Thank you!
Wow thanks for the advice! I need to overlook at my packages and prices. Also I want to point out that I'm not a full time detailer I only do this part time so that should be even more of a reason to not be afraid to up the prices and offer a more detailed job.
This is a very good, important point - what I realised was that if your prices a lower then people "assume" you are part-time and that the quality of services will probably be lower. If your prices are realistic and proportionate (as Scott correctly states) then there is a perception of quality - regardless if you are part-time or full-time. Consider this - two tins of Baked Beans. One is 30p and the other 89p - which do you consider being the better quality? Both tins may actually have exactly the same product inside, but the 89p tin has a perceived higher quality. Your prices also reflect your brand an image.
I have been in the detailing industry for 14 years and this video is a must for all new detailers or for those considering becoming detailers. Yes, I made many of the same mistakes that were discussed, but with a wealth building attitude I was able to get out of that trap. This is a business and so many new men and women fail to concentrate on the business side of detailing. Thank you for the video. This is the information that needs to be put out there. There are tons of videos about products, polishers, and should I use this or that. The information in this video is far more important for the health and wealth of your company than all those "how-to" videos. I am now a subscriber and will continue to follow you. Ron Holbrook Ron's Vehicle Detailing Thomasville, NC
Even though this video is 2yrs. It has given me more insight abs a lot more advice. I’m staring from the ground like literally trying to get it started. So thank you for this.
This might be the very best detailing related video on all of TH-cam.
Hi Scott! Great Selfless video helping people! Most people who thought they would be so called "Detailers" found out the laborious task that it really is. To do it right you have to have your "heart and soul" in it. Your only as Good as your last Detail! PS I am not afraid to take $$$ My exterior starts at 225.00. Or call a car washer. GREAT VIDEO! ROCK SOLID ADVICE FOR THE NEWBIE! Don't give labor AWAY! Shine Since 1969!
20 minutes? Wow, Scott, you're getting into Darren Priest territory here!
We love you Scott.
That's definitely not a bad thing. Love Darren. What is worth saying is worth taking the time to say it correctly.
I love both scott and darren they are like my god father
I love Scott a little more than I love Darren, but I love them both.@@g.osiris1615
Thank you for this sir. Been watching your videos for the past few months getting ready to take the dive and this is the cherry on top I needed.
When I make it I’ll shout you out for sure.
Ive been thinking about starting a detailing business. New no experience. Thank you for being so honest. So insightful.
Most valuable detailing vid I’ve seen...I’m Only 15 and I’m opening my mobile detailing business with my dad and this video helpe me out a lot
Scott, this is a great speech about starting any business. Very encouraging indeed. I am not an auto detailer but man I want to start my business after listening to you. I have been watching your videos to learn some basics to take care of my car a little bit better. If we were in the same place I would surely be your client. Your channel content is valuable. Would you consider organizing the videos like creating playlists? It would be really good especially newcomers like myself. KEEP UP THE GREAT WORK and TAKE CARE OF YOURSELF especially your health since you deal with a lot of chemicals. Respectfully!
This what I needed!!! I want to open my detail business. My wife’s friend wants her truck deep cleaned. I said 500 bucks and I will do it all… my new catch phrase is, do you want it washed or do you want it detailed… thank you for explaining that. Now I can better explain what I am doing better to customers. Also, you are protecting your investment, because the value of a car well taken care of is better than a rust bucket…
Great video Scott, if you do quality work with quality products you need to get quality money, it’s that simple. Did my first headlight restoration today an 07 Sonata
How Much Did you charge for that service??
and you charged?
I'm charging $65 with "$5 off with my flyer". Wet sanding by drill with multiple grits, compound polish, sealant wax with uv protection. No clearcoat but an aftercare guide with product suggestions to ensure long term clarity. Using chemical guys products and everything else off of Amazon. My city is FLOODED with oxidized headlights. They are everywhere! I'm going to shoot for 5 cars a day 5 days a week. Each job takes around an hour to 1.5 hours. Did before/after pics on friends cars to show as my "happy customers" on business FB page and Instagram. Got a shirt made with business name on it for $25. 50 flyers cost $33. Passing them out by hand everywhere I see an opportunity for a job. Walked up to woman at grocery store expressing concern that she can't see at night due to her headlights and she needs my services. Got that job. Good luck.
This video is criminally underrated
Scott. Looks like I'm not the first person to say this but ... this video may be one of the ... if not the most important videos for your viewing/detailing fans you have ever done! I am a car enthusiast, not a pro detailer. I have come to depend and rely on your advice for all things detailing. A big THANK YOU sir!
Scott you motivated me you are rig I needed to up my prices! Exterior is 100$ now that comes w jams, paint wash, soap, clay bar , buff and wax. Full inside and out is 160$! It used to be 100$ for inside and out and everything I mentioned! I made 1700$ in the last 2 weeks. Great my friend working part time hours! I actually got MORE CUSTOMERS!!! I didn’t lose any! Thanks for the motivation! I go back to this video from time to time to get fired up about wealth! “Pretty soon your moving!”
What if they want both interior and exterior
@@Tbss77 depends if paint correction without it 200$ with paint correction 300$ large truck suv 350$
@@Tbss77 prices have gone up drastically since this post still killing it
@@startingtech3900how are you doing ?
Thank you brother. I love you for putting this out. Seriously. I've been in a mental battle with myself about whether I should raised my prices even higher and have been in a scarcity mentality. I've decided to do the right thing and charge what I'm worth. Thank you from the bottom of my heart.
Scott, sometimes you rant like you always have a bone to pick with a product/manufacturer. But, this video is gold. Thank you for making it. I have a marketing/advertising background and I'm now getting into my "other" passion - reconditioning and maintaining vehicle appearance (AKA detailing). This video is great advice.
8 minutes in and i have to smash the subscribe button. this is what i needed to hear.
Knocked it out of the park, absolutely FANTASTIC video
Thank you so much Scott starting my detailing business this year with no help and this video has spoken to my heart. You speak truth and wisdom and I thank you
How's your business going 5 years later?
Just had my first time denying a customer who thought my price was outrageous. Had to come back here for encouragement. Know the value of your time and your worth!!
This is just the video I was looking for!!
Thank you! Starting my mobile detailing this month getting all my things together . But this is just what I needed and thank you!
Oh man, PLEASE don’t take this wrong....You are a Dr Phil twin. Very knowledgeable, very straightforward, and brutally honest! Let’s just tell it like it is! 😂 You NEED to hear this for your own good!! I love it 👍 You sir, are the ‘in your face’ kind of professional, that SO many beginner detailers NEED!!! Any OTHER new business entrepreneur for that matter. THANKS for doing you!
Mic Drop ! I’m just getting into detailing. I’ve Detailed four cars and have faced all the challenges you have talked about. This video did an excellent job of building my knowledge and confidence.
Scott if I could love this video I would, I definitely give it a thumbs up. I'm a weekend warrior and feel my time is really valuable. I have been struggling with upping my prices because of the area and what I here other "detailers" offer. Than I look at my work and think to myself I am definitely better than most. Now this video has encouraged me. U r awesome man, thanks again for all the videos u do.
This is my first time watching you’re video and I love the way how you say I love it. Thank you
So refreshing!! You need to value yourself and your services! This is great info,really appreciate it. This is thinking like an entrepreneur and may be uncomfortable for some people but i believe its important to change the way we think. Thank you.
What about prices on Interior Detailing package? And combination of both?
Might be coincidental, but I just saw this video when trying to find the drive to go out and start my detailing business. Thanks for the kick in the ass Scott, love the channel
All I can say is WOW. You sound like a coach. You can really motivate people and you cover all the bases. You have to get the money to keep your business running and not just running but profiting.
I have a Mobile Car Wash here in West Palm Beach, FL I always said I only wanted to do maintenance washes and 90% of my clients are businesses as I have them on a set schedule but I want to become a detailer and now watching this just motivated me to do that
I was taking notes of every minute of this post..SCOTT
...YOU R MY INSPIRATION..I KNOW MY WORTH AND I WONT SETTLE 4 LESS...THANK U
Scott your videos are unbelievable informative! I love the way you talk about things and I can fully understand even if English is not my primary language 🤗
Great video, I'm literally the guy you're talking about. Thanks Scott. ✌️ from Laredo tx
This is such a great video. I'm in the beginning stages of starting my own detailing business. I took your pricing and compared my median income to your area and then adjusted my prices accordingly based on that ratio difference. Thanks for this video!!!!!!
$73,000 part time detailer per year. My detailer works 14 days a month and school the rest of the month. $400 a day! Not bad for a part time job... Great video!
Dude.... This video is more valuable than gold. This is exactly what I needed to hear
Most real video I have seen by far. Thank you
Hey Scott, I am just finally getting my business off the ground after five years in the making. Great advice about investing in the business and giving it its own worth. Thank you thank you thank you. My prices go up tomorrow. Seriously.
Great info! I've been in the business for 25 years and this is something I have learned the hard way. Worked my tail off but I have not created any real wealth. Now that I'm older and wiser I don't give my services away just for pocket money anymore. Thanks for sharing your knowledge.
Preaching the TRUTH! This is the most valuable channel on youtube IMHO.
This video changed my attitude about business. I totally agree with you! You are so correct in what you say! I am charging more and getting those high end clients already. This video is great, you are the man!
Thank you Scott! You have given me so much honest info over the past week since I've been watching your videos. I am starting my new business as a detailer with a different mindset now. "Know your worth."
Thanks for those advises Scott . I learned so much from you through this 1 year I’ve been working as a detailed . God bless you brother .
Thank you so much for the information I am 5 years in the business I up grade my prices las summer to a 20 % I am thinking to upgrade again 25%
Beacuse new customers stop by and ask for a wash than I find out they DONT QUALIFY for a regular wash
And I suggest a full detail on a new price and I am not a full time detailing person , but I do notice people will take advantage of you low prices thank you for sharing your informative video
Love this video! Absolutely right you got to offer something no one else has to offer, specializing is key specially when you make a name for yourself and attract the supercars!
14:34 Funny you say this because I am both an auto detailer, and a tunnel carwash employee part time. I agree, they're very different business with very different clientele.