We have had S400 come from dealerships and their diagnosis was completely incorrect. Most shops and dealers don't work on S400 very often because there were not many of these cars made. We have had S400 shipped from California to Maryland for diagnosis so that should give you an idea of what is going on. If you need hell just send us an email to support @youcanic
Wow. Mine been thru 3 mechanics sitting since I bought in 2019 at a mechanic shop. I'm finally going to get it back not working properly. Originally it wouldn't turn o. Car but everything seemed to work. Im glad there is a place working on these.
This will probably be silly question, but is towing a S400 hybrid by tow dolley a bad idea or does it need a flat bed? I had this hybrid broke down since 2019 due to a bad charging system. I have to go pick it up at the mechanic that's been sitting. Apparently it will drive and charge long as it's in motion, but if idle more than about 20 min it will drain itself because it wont charge. Original the problem was it just stop starting bit they must of fixed that but not the charging part of it.
I have a 2010 s400 replace the Power Control Module with a Remanufactured one. Now the car starts but it takes about 10 to 15 seconds to star and the Battery Malfunction indicator . The ECO STAR/ STOP is not working and the "READY" indicador is yellow. Please tell me what I can do because the car is running and supposedly indicating good hybrid battery charge
Rent or buy the YOUCANIC scanner and we can diagnose it remotely. It's impossible to know without reading the codes and looking at live data from the battery management system. It's just there are many things that can be wrong with these cars.
Dear Sir! My climacompressor does not start I have a new compressor and it is filled with gas. My question is what might be preventing you from starting. Thank you in advance for your reply.
If anyone is having issues with their hybrid, please "contact the YOUCANIC" team (Google it). We can help you troubleshoot the problem FREE of charge as long as you can send us the codes. We need the codes from these modules (Engine ECU, DC/DC converter, BMS, Power Electronic Module). Once we have the codes, we can tell you if you have a bad power electronic module, hybrid battery or both. If your vehicle is at the dealership, ask them for the list of codes and send them to us. If you want to ship the car to Baltimore, we can repair it at a fraction of the dealer cost. Shipping usually run $0.9 per mile, so calculate miles between your location and zip code 21237. If you have the YOUCANIC scanner which is available for sale and rent on our website, we can remotely diagnose your S400 while it sits on your driveway. No need to two the car anywhere. Rental cost for the scanner alone is less than what you will pay to tow car to the dealer.
Thanks, this is a very informative video. After getting a Hybrid Inverter replacement from China my car started just once and then got the following message: "0C7800 the precharging time of the high voltage on-board electrical system is too long". According to the auto garage it's the inverted from China. According to the supplier from China it's something else. Do you have a clue? Paying for your advice is no problem. Thanks!
Yes that's usually hybrid battery failure. The contractor count has reached 0 if that helps. Where are you located? Go to our site and send us an email through our contact us page.
Since 2019 my 2010 was at a a mechanic shop and they tried everything they could but failed. Finally I'm able to get it back. Apparently I will be able to drive but not idle for more than 30 min because the battery can charge thru driving and braking. I'm pretty mechanical. I'd hate to get rid of the car if you guys have a fix I can try to make it work. What would you recommend
Depends on the price. If you can get it for a good price then go for it. If it fails we can convert it to gasoline only and it will last over 200,000 miles.
Hi, I am in Atlanta and own a 2011 S400. I have had 2 issues fixed under warranty with the AC going out. And it is currently out again. The car always started, starts now and has never not started or cut off. I have had no other problems with the car. When I take it to Carmax (they warrantied it) I never feel like I get the true story but the last time they told me they replaced the compressor and the high voltage cable. Is there anything I could check? I work on Elevators and my other cars but have never messed with this because its under warranty but I'm frustrated!
My s400 broke down and I replaced a electronic power module same year as yours but it was at 98k Mike’s when it happened paid 12k from MB to get back in motion
If you are in the USA go to the YOUCANIC website and rent the scanner listed there. We can then set up a time to remotely connect and diagnose your S400. Unless you are close to Baltimore and want to come bring the car by our garage. We can take a look at it free of charge.
P0A0E00 - The interlock circuit of the high-voltage on-board electrical system has a malfunction. I have this problem only and engine sometimes does not start. I can start engine only in the morning and than 2nd time i am not able. Please help, is the battery dead or it is other issue? I have mercedes E class hybrid 2013
@@YOUCANIC sir we did check the battery health. The technician says that the battery is healthy. He says that there may be some damaged cable, not orange but other one Interlock circuit has a malfunction still presents. Please could you give some instructions? I have read your post but i may have some other problem with my car.
We are located in Baltimore MD. We can remotely diagnose your car even if it is on the other side of the world. Just send us an email to support @youcanic
Check the 30A fuse in the top of transmission. It is the black box part of the orange cables. You have schematic on top of the box. Disconnect the cables from hv batter, ac compressor and power electronic module then test contunity. If you need more help send us an email at support @ youcanic
Hello I have a problem with my car Mercedes S-Class 400 hybrid of the year 2010, sometimes I press the Start Stop button and the car it refuses to start I have to wait 30 minutes 15 minutes 40 minutes several times it ends up starting I also have another problem the power steering is hard sometimes not all the time and the brake pedal sometimes it is hard too, I brought the car back to Mercedes for a diagnosis I was diagnosed and I was told that the problem comes from the ECU that manages the hybrid that is at the bottom side gearbox and maybe the hybrid battery too but for me they are not strong on the flanges the fault codes of the diagnosis from Mercedes is: P0A6000 and also the code P0A6300 and also the code P0A5D00 I would like to know if you can help me solve the problem please is it the hybrid battery that is out of service or the ECU that charges the hybrid battery. Can you help me
Send an email to support @ youcanic. Com. If you have screenshots of the codes that's even better. The hybrid battery may need a boost to charge enough to start the engine. Usually it's only one that fails not both. Also let us know where you are located.
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Amazing info for us guys who love repair work ….. S400s are going for $1-2k😱😱😱 score … this isn’t hard work 🤣🤣🤣 thank you 🙏
Wow you’re really up to speed on the S400 ours has been down almost two years and three shops can’t figure it out
70k miles mint condition yard art
We have had S400 come from dealerships and their diagnosis was completely incorrect. Most shops and dealers don't work on S400 very often because there were not many of these cars made. We have had S400 shipped from California to Maryland for diagnosis so that should give you an idea of what is going on. If you need hell just send us an email to support @youcanic
@@YOUCANIC one other issue now is it’s been sitting so long the suspension is on the matt
@@josephdeloca3536 that's not a big issue. It can be raised with the right tool. We can do that remotely too. Where is this vehicle located?
@@YOUCANIC St. Petersburg Fl
Wow. Mine been thru 3 mechanics sitting since I bought in 2019 at a mechanic shop. I'm finally going to get it back not working properly. Originally it wouldn't turn o. Car but everything seemed to work. Im glad there is a place working on these.
Great tech thank you
wow so complicated! no wander the price so cheap right now
I'm working on the same vehicle same issue but i can't get the converter out. Is there a video showing the removal steps ? Thanks
This will probably be silly question, but is towing a S400 hybrid by tow dolley a bad idea or does it need a flat bed? I had this hybrid broke down since 2019 due to a bad charging system. I have to go pick it up at the mechanic that's been sitting. Apparently it will drive and charge long as it's in motion, but if idle more than about 20 min it will drain itself because it wont charge. Original the problem was it just stop starting bit they must of fixed that but not the charging part of it.
I have a 2010 s400 replace the Power Control Module with a Remanufactured one. Now the car starts but it takes about 10 to 15 seconds to star and the Battery Malfunction indicator . The ECO STAR/ STOP is not working and the "READY" indicador is yellow. Please tell me what I can do because the car is running and supposedly indicating good hybrid battery charge
Rent or buy the YOUCANIC scanner and we can diagnose it remotely. It's impossible to know without reading the codes and looking at live data from the battery management system. It's just there are many things that can be wrong with these cars.
@@YOUCANIC Please explain how you rented the scanner from YOUCANIC
@@felixmedrano5427 visit youcanic.com, click Scanner from main menu. Scroll down to Rent It button. Currently Rent It link is also on the home page.
Dear Sir!
My climacompressor does not start I have a new compressor and it is filled with gas.
My question is what might be preventing you from starting.
Thank you in advance for your reply.
Thank you for reaching out though email. We just sent you a reply. Check your email.
hi i have a 2021 cls it starts up and shiut off right after i start it has the hybird system
What scanner are you using
If anyone is having issues with their hybrid, please "contact the YOUCANIC" team (Google it). We can help you troubleshoot the problem FREE of charge as long as you can send us the codes. We need the codes from these modules (Engine ECU, DC/DC converter, BMS, Power Electronic Module). Once we have the codes, we can tell you if you have a bad power electronic module, hybrid battery or both. If your vehicle is at the dealership, ask them for the list of codes and send them to us. If you want to ship the car to Baltimore, we can repair it at a fraction of the dealer cost. Shipping usually run $0.9 per mile, so calculate miles between your location and zip code 21237.
If you have the YOUCANIC scanner which is available for sale and rent on our website, we can remotely diagnose your S400 while it sits on your driveway. No need to two the car anywhere. Rental cost for the scanner alone is less than what you will pay to tow car to the dealer.
Where are you guys located in Baltimore?
@@WILL2FRESH off Pulaski Highway east side. Where are you? If you got any questions send us an email to support@youcanic
@@YOUCANIC I’m not far near the Hunt Valley area and looking for a good mechanic for my car.
Thanks, this is a very informative video. After getting a Hybrid Inverter replacement from China my car started just once and then got the following message: "0C7800 the precharging time of the high voltage on-board electrical system is too long". According to the auto garage it's the inverted from China. According to the supplier from China it's something else. Do you have a clue? Paying for your advice is no problem. Thanks!
Yes that's usually hybrid battery failure. The contractor count has reached 0 if that helps. Where are you located? Go to our site and send us an email through our contact us page.
You need reprogram your new chinese inverter with the car, You neew Star Xentry diagnostic to do that.
Since 2019 my 2010 was at a a mechanic shop and they tried everything they could but failed. Finally I'm able to get it back. Apparently I will be able to drive but not idle for more than 30 min because the battery can charge thru driving and braking. I'm pretty mechanical. I'd hate to get rid of the car if you guys have a fix I can try to make it work. What would you recommend
Many thanks for this! Thinking of buying a 2012 with 68K miles always serviced at MB but, would you recommend staying away from a car like this?
Depends on the price. If you can get it for a good price then go for it. If it fails we can convert it to gasoline only and it will last over 200,000 miles.
Wait. You can convert it to gasoline only? Can I do it myself with your guidance and tools? I'm in see Seattle, wa
Hi, I am in Atlanta and own a 2011 S400. I have had 2 issues fixed under warranty with the AC going out. And it is currently out again. The car always started, starts now and has never not started or cut off. I have had no other problems with the car. When I take it to Carmax (they warrantied it) I never feel like I get the true story but the last time they told me they replaced the compressor and the high voltage cable. Is there anything I could check? I work on Elevators and my other cars but have never messed with this because its under warranty but I'm frustrated!
My s400 broke down and I replaced a electronic power module same year as yours but it was at 98k Mike’s when it happened paid 12k from MB to get back in motion
how often do they break down?
My car doesn't start please I need your help
I have a similar vehicle and having some challenges with the system. How can I bring my vehicle in for evaluation?
If you are in the USA go to the YOUCANIC website and rent the scanner listed there. We can then set up a time to remotely connect and diagnose your S400. Unless you are close to Baltimore and want to come bring the car by our garage. We can take a look at it free of charge.
@@YOUCANIC Yes, I’m near Catonsville.
I have only dtc 0C7800 in bms control unit(w221 year 2010),other unit no have fault code,the car does not start.
Send us an email with the screenshot of your code to support at Youcanic. Faleminderit
P0A0E00 - The interlock circuit of the high-voltage on-board electrical system has a malfunction. I have this problem only and engine sometimes does not start. I can start engine only in the morning and than 2nd time i am not able. Please help, is the battery dead or it is other issue? I have mercedes E class hybrid 2013
This article explains that issue: www.youcanic.com/car-wont-start-hybrid-interlock-circuit-open/
@@YOUCANIC sir we did check the battery health. The technician says that the battery is healthy. He says that there may be some damaged cable, not orange but other one
Interlock circuit has a malfunction still presents. Please could you give some instructions? I have read your post but i may have some other problem with my car.
@@YOUCANIC I can start engine in the morning and even drive but after some time error appears and it prevents to start engine.
I need to charge the battery of a s400 hybrid 2011 some mechanic in miami fl that they recommend me the deler did not help me
Dealer can't charge them. We have charged them before, but that can be very risky on these batteries. What is the charge level on your HV battery?
@КИТ pm me
hi..if the hybrid battery is faulty, can it still drive?
No because it won't start.
Hi where are you located my s400 hybrid doesn't start will need your help
We are located in Baltimore MD. We can remotely diagnose your car even if it is on the other side of the world. Just send us an email to support @youcanic
hi , wonder if can bypass hybrid system?
No you can't, as he explained, there is no traditional starter - the electrical engine is used to crank the petrol engine
I also have starting problem mine showing code p1cb400 do you know where is circuit 30C ?
Hello, please send me more information to support@softelectronic.com
Check the 30A fuse in the top of transmission. It is the black box part of the orange cables. You have schematic on top of the box. Disconnect the cables from hv batter, ac compressor and power electronic module then test contunity. If you need more help send us an email at support @ youcanic
@@YOUCANIC 60A
Hello I have a problem with my car Mercedes S-Class 400 hybrid of the year 2010, sometimes I press the Start Stop button and the car it refuses to start I have to wait 30 minutes 15 minutes 40 minutes several times it ends up starting I also have another problem the power steering is hard sometimes not all the time and the brake pedal sometimes it is hard too, I brought the car back to Mercedes for a diagnosis I was diagnosed and I was told that the problem comes from the ECU that manages the hybrid that is at the bottom side gearbox and maybe the hybrid battery too but for me they are not strong on the flanges the fault codes of the diagnosis from Mercedes is: P0A6000 and also the code P0A6300 and also the code P0A5D00 I would like to know if you can help me solve the problem please is it the hybrid battery that is out of service or the ECU that charges the hybrid battery. Can you help me
Send an email to support @ youcanic. Com. If you have screenshots of the codes that's even better. The hybrid battery may need a boost to charge enough to start the engine. Usually it's only one that fails not both. Also let us know where you are located.
@@YOUCANIC thank you for your quick answer I am in France
I sent you a screenshot of the fault codes from Mercedes
Thank you very much
@@issammb6282 we just replied to your email, I believe it was you. If not let us know.
Replacement Mercedes-Benz S400 Hybrid Parts:
shop.youcanic.com/search?q=s400+hybrid