Alex, I've had my 2023 Subaru Forester Wilderness for 13 months now, but I only recently started watching your very helpful videos, so thank you. If I have questions, I am more confident in your answering than anyone at my dealership.
Alex, you are easily, EASILY the best communicator of the wonderful world of car electronics! I leased a 2018 Outback and didn't know much of the information you have spelled out in your videos. Thank you and I hope you get some cars to sell! This microchip/supply chain squeeze is a giant pain. Oh, and congratulations on your engagement!
Alex, I own 3 Subarus. And every time I turn on your videos, I learn something new about my Subarus. Functions that I had no idea. My oldest car is a 2018. It is just a base hatchback Impreza. It was my first experience with Subaru. What I learned from buying this. At, is to stay away from the base model. I despise those steel wheels and hubcaps. I now gave 69,000 miles on that car. I have lost now 12 hubcaps. I just replaced the tires and I purchased new aftermarket wheels. I replaced the tires with the exact same tires that came on the car new. What I find, is maintenance on this car is very expensive. The car is cheap to buy new. But the upkeep is costly. Just to replace the spark plugs is 800 bucks. That’s ridiculous.
Hey James! Thanks for watching, and glad that I could help you learn something new. I've had the same issue with hubcaps in the past. We used to zip tie ours to keep them on 😄 I was going to suggest getting either an oem or aftermarket alloy wheel instead, but you're way ahead of me! Hope your experience is better now
Alex, you are a good guy and a hard worker that I have come to admire. I have owned three Subarus and even I have picked up a few useful pointers from you. You are becoming my "go to" guy if I have something I want to know or dig deeper on. Keep up the good work, I will continue to watch and your employers have to know they have a dedicated top notch guy in their organization!
Your videos are super helpful. It helped me choose a Subaru Outback for purchase. Unfortunately, I hit a moose 3 days after purchasing it. Usually hitting a moose (yes, Im in Canada) with a car is a death sentence. My dog Teddy and I had a few scratches and bruises. We were surrounded by air bags that kept us safe. It would make a great safety advertisement for Subaru. Except the poor Moose didnt make. Luckily a nearby dealership had one in stock and I will be getting it today. Keep up the good work.
I just bought my new 2022 Outback Wilderness last month, and I am so glad I found your channel!! The buying process was so hectic, I was a bit overwhelmed with all the features!! I am happy that I can take my time, watch your videos and process the information. ( And boy, is there a lot!) Thanks to this video, I have been able to set my Presets to MySubaru, and I may start to use the Auto Start feature... In Texas....In the Summer...! (Gonna be 100F this weekend) Thank you, Alex!
I just bought my 2023 Forrester premium and I’ve been watching your videos the last 6 to 8 weeks and thank you thank you thank you specially this one and I didn’t realize gotta hit the brake pedal and hit the start button simultaneously
The remote start works from ANYWHERE as long as you've got service. I was on the west coast for an extended period of time. While I was away, my Subie was sitting in a parking garage at Chicago's O'Hare Airport and I started it twice while I was on the west coast.
Thank you very much. I learned (in different video by another person) that I should warm up my 2019 Forrester. So I tried the MySubaru app to remotely start the engine from inside my house, and it works just fine. I was really pleased to come outside to a nice warm driver's seat. I told my wife she needs to warm up the car before driving off, and she just set up the MySubaru app on her own phone. Thank you for these videos, they are a definite help to both of us.
Hello. It is 12° right now here in northern Michigan and the auto start feature on the app has been so helpful these past couple of days. Thanks for this deep dive in to all the settings and controls.
@@mstephens7 thanks for the reply and I'm definitely in a long winter area. The price is still better than the key fob cost and with more options. There are NJ legislators currently trying to make subscriptions for vehicle functions that do not require any servicing illegal. Their thinking is if this is not a service that will require updates then why are they charging subscriptions. Seems a lot of manufacturers are doing subscriptions now. Anyway, appreciate your feedback several months after your original post
@@SageLakshmi I went with the key fob considering the subscription is $99-149. I figured I'm keeping this vehicle for a long time and would rather not have to pay each year for services I will rarely use other than the actual remote start. I also liked the ability of having the small remote start key fob separate from an app. In my opinion it was worth the $600+ for a one time fee and 2 separate key fobs provided by my dealership.
Hi Alex. I’ve been researching all things Outback and came across your videos. Really have learned a lot already. I’m close to purchasing a limited xt and was thinking I need a remote starter installed, but nope. Thanks to your video. The MySubaru app option is so much better!
Thanks Alex! I had no idea how to unlock the gear shifter when I did a remote start; I was turning off the car and restarting it. It is great that I can see the vehicle condition check with the app: tire pressure and fuel level, I had no idea it was part of the app. So glad I found your video!
I just bought a new Crosstrek and your videos are super helpful. Helped me make a decision to buy a Subaru and explain features on the car I leased. Thank you!
Hey there, Alex. Love your videos. So… I am watching your latest video and am in Singapore on business….but my new Crosstrek is in Greensboro, NC. I was able to start my car from Singapore, 11,116 miles away. 😁. Recharge my battery so 3 weeks of sitting won’t kill my battery
Keep up the good work. Recently traded in my 2020 Crosstrek base 6 SP manual for a 2021 Sport….could not be happier!! Wife’s 2017 Outback Limited is a jewel
Alex does a great job presenting the information and demonstrating the steps to whatever he discusses. The issue I had with the app was the fact that I could not use it for three weeks. Why? Subaru could not verify the owner. The computer-based part had the car correct. The app said that the car could not be found. I called and canceled. Subaru was like, why? We can fix this. I am like, you had three weeks! No one could fix the issue. They even escalated the case to the highest-level tech. They could not fix the problem. Yeah. Technology is nice when it works.
I had no idea there were so many good things you could do with this option. Im going to be purchasing a Legacy soon and now I can surely justify getting this at time of purchase. Thank you
I was looking for info on what trim levels or equipment was required to remote start the Outback as I'm considering one as my next vehicle. But then you went and explained how the app works, wasn't expecting that. Great video, thanks for the explanation!
I was watching your video, apparently it was from a year ago. With STARLINK as far as distance for starting remotely, I have a 2021 Ascent and started my car that was parked at home in Anaheim, Ca. Once a week while on vacation in the Philippines 🤗
We live in North Central WA state. The average temperatures at night in the winter is 5-15 degrees. We park our Outback in the garage and it never gets below 40 degrees. My wife is a RN and leaves for work at 6am. While she is getting ready to go to work, she remotely starts our Outback so it’s toasty warm when she leaves. She has to engage X mode to get to and from our garage, as we live on a private road and we have to plow it ourselves. Our 19 Outback has never let us down. Her 08 Outback had 450K miles on it when we bought our current Outback.
Excellent. I stopped by to see how to change the preset temperature for remote start only to discover, I cannot. However, I learned a lot of other useful information. Thank you!
Alex- It is important to note that Starlink services are NOT available to Massachusetts residents on any model year 2022+ Subaru. The reason it is not available is because Subaru intentionally disabled it to comply with the state’s updated right-to-repair law. This law - which was a voter ballot initiative (not the legislature) -- requires auto makers to use an open-standard for telematics data so that independent mechanics can have access to it. Instead of changing the Starlink system, Subaru chose to simply disable it. This means no remote start, no crash notification, and none of the other services associated with it. This law also means dealer mechanics do not have access to telematics data - Subaru decided nobody can have access to it instead of letting everybody have access to it. The other auto makers, to my knowledge, have not disabled their systems and are complying with the open standard requirement.
@@alexpmo I figured it was a good FYI for you. I am a MA resident, but thankfully I will be taking delivery on a MY21 Crosstrek this month so it's not an issue for me. It specifically applies to MY22 vehicles. There have been some articles about this on automotive news sites, but is otherwise not well publicized. There is an ongoing lawsuit by an automaker trade group over the telematics rule, so this could change, but for the time being the directive by Subaru of New England is to not activate the system for MA residents on MY22 cars. (It does not effect out-of-state residents who buy in MA, only owners who live in MA).
I just bought a 22 Forester Premium I’m in MA and I’m so bummed I can’t use the functions in the app. Trying to find a aftermarket company that has one for the 22s
@@joeychiarenza5456 I am not aware of any third party solution for this. Ironically if Subaru had chosen to adopt an open standard, which was the point of the law, then a third party could access the telematics data. Instead Subaru took the “nobody can have it” approach by disabling the feature altogether. Even the dealer service techs are not be able to access this data. Hopefully when the lawsuit is decided there will be a positive change.
Even when our outside temperatures during the winter hover around 0-25 degrees, but our garage never gets below 40 degrees. We Love the remote start so that we can start our Outback with the heated seats and the heater will be 70 degrees before leaving and getting down off our mountain and into our little town 5 miles away.
Great video as usual. Just FYI getting a preowned (I purchased a 2021 Subaru Outback Limited XT this past November) and getting through the Subaru National Customer Support to change the owner etc. Is a very long wait and process. I’ve been trying since November and have sat on hold for hours and have emailed and they are “experiencing long wait times” is the only response so far as well as “please be patient”. So just FYI when you’re buying a preowned be prepared to wait.
Thx for the last part which is key to drive: Press the brake and press the Start button to unlock the transmission. My 1st time I had to figure out by trail and error.
Thank you for this video. I just bought a 2019 outback and am following the process to prove ownership with Subaru so i can get access to the app. The previous owner looks to have set up the app, so hopefully i will only have to purchase the sub and not take it in for any updates.
I just found that out today…traded in my 2019 forester sport for 2023 and found out I have to part with my engine starter😭 …for now. Hopefully @Subaru will figure something out
Great Video Ordered my 2022 Subaru Ascent and Should be here soon, Very cool feature thanks for the info. Liked and Subscribed. Thanks from Brampton, Ontario, Canada.
Hi Alex, Love your videos. While this feature is very nice, I did all the same things with my 2012 GMC Terrain using the On-Star app. When I wa working, I used the local transit system to go into Philadelphia for my job. During the cold months i would use the On-Star app to start my Terrain at the station before my stop. By the time I got to my car it was all warm and toasty. The dealer I do business with has finally gotten the VIN number of my '22 Outback Touring XT. I cannot wait for the delivery.
I was wondering what the max time is for remote start, is there a setting that will keep the car running indefinitely? Or is there an upper limit before the cars turns off, like 15 min etc? Also, let’s say you start the car via the app and then lose cell service, does the car stay running or does it shut off if you are out of service or your phone dies for example? I’m waiting for my 2022 Ascent to arrive and I appreciate your videos!
I have a 2019 Ascent. I have an issue with it turning on my AC, even though it's not the default setting i have programmed. The dealer said this is an App issue and the app group states it's a car issue. Have you come across this issue?
Great videos Alex. VERY informative i love this feature. Im set on buying an Outback. Holding out mostly because prices are so high definitely a sellers market.
Video on Changing the keyfob battery and info if you need to re-code the fob..Does it lose the codes when you take battery out? Something you have to waste money on at a dealership?
Thanks you for all this good information! My issue is starting my car from my iPhone . I have the app and I used it last winter but I’m not able to get to the spot where I can start the car?? It’s driving me nuts
I just got a Subaru Outback 2017 premium [Australia] and in reading the Driver manual and in looking at your tutorials I had one main issue - having come from a previous car that was dated at 20 years old, the new tech can be overwhelming - and the Subaru is it over-whelming ^ - so the main point was to know in my head how to use all the traction controls for various driving conditions = so as an example: what to select if simply driving a freeway / driving backroads [dirt, gravel, rough and bumpy] / driving in heavy rain,
New Subaru owner and I HATE this style of remote start. Would much prefer it built in to the standard key fob (like other major car brands). The app process is annoying and slow, and the alternative of carrying around an additional fob for an after market remote start install is just as annoying. Oh yeah... and you have to pay a subscription to get what other car manufacturers have it built in for free (with the fob). Yes... for the guy who was able to remote start his car from cali to keep his car battery charged in Chicagos winter... yes, this app makes sense. Other than that very obscure reason, I HATE that suabaru went this way and shame on me for not reading more into what the remote start process was before buying.
This is my #1 gripe about my Subaru. Every car I’ve owned in the last 20 years has allowed me to remotely start it with the key fob. 99.99% of the time that I want to remote start the car, it’s sitting in the driveway and I want it to warm up in the winter or cool off in the summer; I’m not halfway around the world. And if I’m in an area with poor or no cell coverage, the app is useless. Requiring the app to remote start the car just feels like a manufacturer being greedy because they can be.
You know what doesnt happen with a fob?? "Error, something went wrong", "Error, something went wrong" . And this was on login (bio), not because the vehicle was already started.
I have a 2020 Subaru Outback. Will this auto start work with my auto ! Alexa , love your informative videos. It gives me more confidence and knowledge about my Outback. Thanks for all you do to keep us updated.
I think you over-simplified the definition of what cars work with MySubaru auto-start. My wife's 2018 Crosstrek has the fob you mention but is not applicable for MySubaru according to the website.
Hi, great job describing these features on Subaru's. I am looking at a '23' crosstreck limited and I was wondering if either/or the regular head lights or the DRL's. automatically come on when the remote start is activated or can they be kept off till in drive. I leave early (3am) for work and my car sits outside overnight so to warm up the car I don't want to be lighting up my neighbor's bedroom also how long will the car idle? does it shut itself off after a period of time? thank you
Thanks George! Yes, you can do that. The main account holder can also set up authorized users to have access to the same account but with a separate log in.
Yes, I've been told you can start from anywhere as long as you have wifi or cell service. A few people here on youtube let me know this worked even while in another state.
You mentioned using the key fob to unlock the doors after the engine is remotely started using the phone app. Can you also use the phone app to unlock the doors? This would be useful if you lost your key fob.
I paid $350 for the remote start to be installed on my outback. I can use my key fob for near by starts or the add on fob for long distance starting. The starlink came with the car for 3 years.
Its unfortunate that subaru went this path. Too bad they cant figure out how to put remote start capability into their key fob (despite other manufacturers being able to... and with a smaller fob)
@@TheDukerino the fob works to start the car but the secondary fob does it from a long distance they said. Honestly, I haven't really measured one vs. the other🤷♂️
This is my #1 gripe about my Subaru. Every car I’ve owned in the last 20 years has allowed me to remotely start it with the key fob. 99.99% of the time that I want to remote start the car, it’s sitting in the driveway and I want it to warm up in the winter or cool off in the summer; I’m not halfway around the world. And if I’m in an area with poor or no cell coverage, the app is useless. Requiring the app to remote start the car just feels like a manufacturer being greedy because they can be.
I use the long distance one when I come out of the grocery store or at the mall or somewhere where I'm parked far away. By the time I get there it's cooled off a little bit. I'm not overly impressed with Subaru's air conditioner power.
Hi Alex, wish you had been my salesperson! When I bought my 2021 Forrester he just gave me prices for the first 3 years and said their prices went really high after that. He didn't say anything about it being even higher after that to extend the service. So I just purchased the 3 year to see if I liked it and would purchase the next years later. Is there anyway to extend my 3 year now to the full 7, it has been 8 months since my purchase? I love your series, because my salesperson sure didn't explain half the stuff you have!
Thank you Kathy! not sure if starlink will still allow you to get the promo pricing, but it wouldn't hurt to ask. I can't put a number in the comment section but if you Google Subaru Starlink phone number it will give you the number to call. Just explain the situation and see if they will be able to help you out. Be sure to have your VIN ready when you call. They'll need this to look up your account. Best of luck and thank you for watching!
Thanks for these videos, they have been helpful. I have been debating trading my 2018 Jeep Wrangler in for a new vehicle. I have been looking around at different crossovers and was very interested in the Forester initially, however after looking at the Outback there were some things about it that impressed me more so I am leaning toward it. Thanks again.
You're welcome! The Forester and the Outback are the two that are most commonly compared. I'd suggest test driving each to see which feels better to you. They both have the same ground clearance but the Forester has a higher seating position (like a traditional suv) and the Outback has a lower seating position (more comparable to a sedan like the Legacy). Hope this helps!
@@alexpmo Hi Alex, Thanks for the advice. I did reserve an Outback Wilderness in Autumn Green. It hopefully will arrive in late February. I can't wait! Thanks.
@@alexpmoMy 4'10" Bride of 50 years just bought a Forester for that very reason!☺️ Always great, 'grown up' presentations from Alex, much appreciated!
Hey Alex, I came across your videos about a week ago and have pretty much binge watched them. Very informative. My wife and I have a 2020 Subaru Ascent and use the auto start all the time, love it. I have a question have you ever tried to tow anything with an Ascent, we have a premium that is rated for 5k pounds and are thinking of getting a small travel trailer to do a road trip with. Anything that we should know? Thank you!!
Thanks for watching Eddie! I haven't personally towed anything with the Ascent but I do know that it's capable. There are a few videos on here of people towing small campers and airstreams behind the ascent with ease. They come standard with trailer stability control and the transmission/ trailer brake is already set up for towing so you shouldn't have to do anything. The one thing I would say is that the tow hitch does not come standard so you will have to get that installed if you haven't done so already. Let me know if you have any other questions!
Nice job Alex. I have a 2019 OUtback and have a subscription with the mysubaru app for security and roadside emergency. Just ordered a 2023 Ascent and am looking forward to the new updates with the vehicle and app. This will be our 6th Subaru. Driving them since 1998.
I know this is a late comment but I wonder if you can do a video of how to have more than one user with the MySubaru app that can operate the remote functions from their phone. My wife and I share our 2023 OBW and we both would like to be able to remote start it regardless of who is using it.
Alex, I just bought a 2025 Forester and your video's are PRICELESS! One question with auto start- I installed the mysubaru app and since i was a previous Subaru owner, i just put in my old password and everything populated with the 2025 Forester. I see nowhere to take advantage of adding to the subscription at the lower rate. Can you still do this on the mysubaru app, or do i have to contact the dealer? Once again, MANY THANKS for your time and informative videos. I'd be lost without them.
Thank you! Yes, you can still get the subscription at the discounted rate. Contact your salesperson to do so or subaru starlink at 1-855-753-2495. The prices have been updated since I made this video. Should be $99.95 plus tax for the first 3 years of the remote start capabilities but you can do as much as 5 years total for $249.95 plus tax.
@@alexpmo ALex MANY thanks for your quick response to the My subaru app with start stop subscription question. Is it possible my dealer paid for a 3 year subscription? I just noticed under INVOICES in MYSubaru app that under Starlink Security PLUS it has an amount of $99.95 plus tax $6.62 for total PAID AMOUNT of $106.57 and states expires 6/27/2027. Does this cover the Subaru app start/stop and door lock option? No one at the dealership mentioned this. I hope you know that your Subaru channel is a HUGE benefit not only to me but everyone who visits your site. You're like a live service manual only with MUCH MORE clearer explanations. All the BEST! Stay well
It looks like the remote start facility is mainly available in the USA. It tried downloading the app in Australia and got a Russia/Belarus version. It appears we can’t use it over here.
Grate information Alex Thank you. I just got a 2018 Subaru Forester and can't manage to use the navigation system don't know to mush about technology what do you recomend?
Alex, I really enjoy watching your videos and I have learned a lot from you. If I subscribe to the remote start function. Can both my wife and I use that function with our own smartphone? Thank you.
Thanks for the information. Can you extend the remote start engine run time pass ten minutes. Here's why. I like to take my dog with me but sometimes she has to stay in the car while I'm at an appointment, so I lock her in the car for safety and remote start engine for cooling on hot days. How long will the car run if I remote lock the doors with the car running and key inside?
This guy is a top notch presenter. To the point, clear message delivery, knows the vehicle like he built it himself and no fill-in words.🏆
Thank you! 😊
Yes, really appreciating this channel.
I'm learning so much from this guy! Paranoid stepping out of my lifetime with Toyota, but this guy is really helping me get ready.
Alex, I've had my 2023 Subaru Forester Wilderness for 13 months now, but I only recently started watching your very helpful videos, so thank you. If I have questions, I am more confident in your answering than anyone at my dealership.
Alex, the remote unlock works from 20 miles away.! It was a lifesaver!
Alex, you are easily, EASILY the best communicator of the wonderful world of car electronics! I leased a 2018 Outback and didn't know much of the information you have spelled out in your videos. Thank you and I hope you get some cars to sell! This microchip/supply chain squeeze is a giant pain. Oh, and congratulations on your engagement!
Thanks Greg! I really appreciate the kind words. Glad I could help
Thank you Alex. I learning a lot. God bless you.
Alex, I own 3 Subarus. And every time I turn on your videos, I learn something new about my Subarus. Functions that I had no idea. My oldest car is a 2018. It is just a base hatchback Impreza. It was my first experience with Subaru. What I learned from buying this. At, is to stay away from the base model. I despise those steel wheels and hubcaps. I now gave 69,000 miles on that car. I have lost now 12 hubcaps. I just replaced the tires and I purchased new aftermarket wheels. I replaced the tires with the exact same tires that came on the car new. What I find, is maintenance on this car is very expensive. The car is cheap to buy new. But the upkeep is costly. Just to replace the spark plugs is 800 bucks. That’s ridiculous.
Hey James! Thanks for watching, and glad that I could help you learn something new. I've had the same issue with hubcaps in the past. We used to zip tie ours to keep them on 😄 I was going to suggest getting either an oem or aftermarket alloy wheel instead, but you're way ahead of me! Hope your experience is better now
Alex, you are a good guy and a hard worker that I have come to admire. I have owned three Subarus and even I have picked up a few useful pointers from you. You are becoming my "go to" guy if I have something I want to know or dig deeper on. Keep up the good work, I will continue to watch and your employers have to know they have a dedicated top notch guy in their organization!
Your videos are super helpful. It helped me choose a Subaru Outback for purchase. Unfortunately, I hit a moose 3 days after purchasing it. Usually hitting a moose (yes, Im in Canada) with a car is a death sentence. My dog Teddy and I had a few scratches and bruises. We were surrounded by air bags that kept us safe. It would make a great safety advertisement for Subaru. Except the poor Moose didnt make. Luckily a nearby dealership had one in stock and I will be getting it today. Keep up the good work.
Thank you Chris! Glad to hear you and Teddy are ok! Hope you're able to get into another Subaru soon.
@Chris Foster, thank you for your comment. That helps me to know when I buy a Subaru, I made a good choice.
Ditto to Dawn's comment. Same from me!!!
I just bought my new 2022 Outback Wilderness last month, and I am so glad I found your channel!! The buying process was so hectic, I was a bit overwhelmed with all the features!! I am happy that I can take my time, watch your videos and process the information. ( And boy, is there a lot!) Thanks to this video, I have been able to set my Presets to MySubaru, and I may start to use the Auto Start feature... In Texas....In the Summer...! (Gonna be 100F this weekend) Thank you, Alex!
Happy to help!
I just bought my 2023 Forrester premium and I’ve been watching your videos the last 6 to 8 weeks and thank you thank you thank you specially this one and I didn’t realize gotta hit the brake pedal and hit the start button simultaneously
The remote start works from ANYWHERE as long as you've got service. I was on the west coast for an extended period of time. While I was away, my Subie was sitting in a parking garage at Chicago's O'Hare Airport and I started it twice while I was on the west coast.
Ok good to know! I'll be overseas for 6 weeks and want to start my car occasionally
As a future (2 month later) Outback owner, so glad i found your so informative channel, subscribed right away.
Thank you very much. I learned (in different video by another person) that I should warm up my 2019 Forrester. So I tried the MySubaru app to remotely start the engine from inside my house, and it works just fine. I was really pleased to come outside to a nice warm driver's seat. I told my wife she needs to warm up the car before driving off, and she just set up the MySubaru app on her own phone. Thank you for these videos, they are a definite help to both of us.
You're welcome! Glad to hear you are both enjoying it. My wife loves it!
Hello. It is 12° right now here in northern Michigan and the auto start feature on the app has been so helpful these past couple of days. Thanks for this deep dive in to all the settings and controls.
Is it really worth the subscription though?
@@SageLakshmi I would say yes if you have winter weather like we do and other occasions where it would be useful to start the car/unlock it/etc.
@@mstephens7 thanks for the reply and I'm definitely in a long winter area. The price is still better than the key fob cost and with more options.
There are NJ legislators currently trying to make subscriptions for vehicle functions that do not require any servicing illegal. Their thinking is if this is not a service that will require updates then why are they charging subscriptions. Seems a lot of manufacturers are doing subscriptions now.
Anyway, appreciate your feedback several months after your original post
@@SageLakshmi I went with the key fob considering the subscription is $99-149. I figured I'm keeping this vehicle for a long time and would rather not have to pay each year for services I will rarely use other than the actual remote start. I also liked the ability of having the small remote start key fob separate from an app. In my opinion it was worth the $600+ for a one time fee and 2 separate key fobs provided by my dealership.
Hi Alex. I’ve been researching all things Outback and came across your videos. Really have learned a lot already. I’m close to purchasing a limited xt and was thinking I need a remote starter installed, but nope. Thanks to your video. The MySubaru app option is so much better!
Thanks Alex! I had no idea how to unlock the gear shifter when I did a remote start; I was turning off the car and restarting it. It is great that I can see the vehicle condition check with the app: tire pressure and fuel level, I had no idea it was part of the app. So glad I found your video!
I just bought a new Crosstrek and your videos are super helpful. Helped me make a decision to buy a Subaru and explain features on the car I leased. Thank you!
Hey there, Alex. Love your videos. So… I am watching your latest video and am in Singapore on business….but my new Crosstrek is in Greensboro, NC. I was able to start my car from Singapore, 11,116 miles away. 😁. Recharge my battery so 3 weeks of sitting won’t kill my battery
Hey Keith, that’s awesome! I tested this out in the video but I was only 1 mile away from the car. I think you have me beat 😂
Keep up the good work. Recently traded in my 2020 Crosstrek base 6 SP manual for a 2021 Sport….could not be happier!! Wife’s 2017 Outback Limited is a jewel
😅😅😅
心
@@alexpmo do all Suburu have remote start?
Alex does a great job presenting the information and demonstrating the steps to whatever he discusses. The issue I had with the app was the fact that I could not use it for three weeks. Why? Subaru could not verify the owner. The computer-based part had the car correct. The app said that the car could not be found. I called and canceled. Subaru was like, why? We can fix this. I am like, you had three weeks! No one could fix the issue. They even escalated the case to the highest-level tech. They could not fix the problem. Yeah. Technology is nice when it works.
I had no idea there were so many good things you could do with this option. Im going to be purchasing a Legacy soon and now I can surely justify getting this at time of purchase. Thank you
LOVE that remote start feature on my 2022 Forester......and the remote climate control!
I was looking for info on what trim levels or equipment was required to remote start the Outback as I'm considering one as my next vehicle. But then you went and explained how the app works, wasn't expecting that. Great video, thanks for the explanation!
Thanks John! Let me know if you have any questions!
I was watching your video, apparently it was from a year ago. With STARLINK as far as distance for starting remotely, I have a 2021 Ascent and started my car that was parked at home in Anaheim, Ca. Once a week while on vacation in the Philippines 🤗
We live in North Central WA state. The average temperatures at night in the winter is 5-15 degrees. We park our Outback in the garage and it never gets below 40 degrees.
My wife is a RN and leaves for work at 6am.
While she is getting ready to go to work, she remotely starts our Outback so it’s toasty warm when she leaves.
She has to engage X mode to get to and from our garage, as we live on a private road and we have to plow it ourselves.
Our 19 Outback has never let us down.
Her 08 Outback had 450K miles on it when we bought our current Outback.
This video was so detailed it made me subscribe to your channel. Keep up the great work!
Good presentation Alex, thanks. I have used remote start from thousands of miles away -- works great.
Thank you!
Excellent. I stopped by to see how to change the preset temperature for remote start only to discover, I cannot. However, I learned a lot of other useful information. Thank you!
You are very helpful for new Subaru owners. Thank you, I just subscribed!
Alex- It is important to note that Starlink services are NOT available to Massachusetts residents on any model year 2022+ Subaru. The reason it is not available is because Subaru intentionally disabled it to comply with the state’s updated right-to-repair law. This law - which was a voter ballot initiative (not the legislature) -- requires auto makers to use an open-standard for telematics data so that independent mechanics can have access to it. Instead of changing the Starlink system, Subaru chose to simply disable it. This means no remote start, no crash notification, and none of the other services associated with it. This law also means dealer mechanics do not have access to telematics data - Subaru decided nobody can have access to it instead of letting everybody have access to it. The other auto makers, to my knowledge, have not disabled their systems and are complying with the open standard requirement.
Thanks for letting me know! I had no idea that was a limitation. Definitely a bummer for those in Massachusetts 😕
@@alexpmo I figured it was a good FYI for you. I am a MA resident, but thankfully I will be taking delivery on a MY21 Crosstrek this month so it's not an issue for me. It specifically applies to MY22 vehicles. There have been some articles about this on automotive news sites, but is otherwise not well publicized. There is an ongoing lawsuit by an automaker trade group over the telematics rule, so this could change, but for the time being the directive by Subaru of New England is to not activate the system for MA residents on MY22 cars. (It does not effect out-of-state residents who buy in MA, only owners who live in MA).
I just bought a 22 Forester Premium I’m in MA and I’m so bummed I can’t use the functions in the app. Trying to find a aftermarket company that has one for the 22s
@@joeychiarenza5456 I am not aware of any third party solution for this. Ironically if Subaru had chosen to adopt an open standard, which was the point of the law, then a third party could access the telematics data. Instead Subaru took the “nobody can have it” approach by disabling the feature altogether. Even the dealer service techs are not be able to access this data. Hopefully when the lawsuit is decided there will be a positive change.
Getting my Subaru Crosstreck soon!! I'm so excited! Thank you for your videos!!
Even when our outside temperatures during the winter hover around 0-25 degrees, but our garage never gets below 40 degrees. We Love the remote start so that we can start our Outback with the heated seats and the heater will be 70 degrees before leaving and getting down off our mountain and into our little town 5 miles away.
What an AWESOME video! Thank you, Alex. I had no idea my new Subaru had all of these incredible features.
Thanks Sue! It's amazing what technology can do now 😀
I'm picking up my 2022 Outback Limited with all the bells and whistles tomorrow. Your videos have been very helpful. Thanks!
Thank you for this! Used it for the first time on my 22 touring this morning. Much appreciated!
Alex, thanks for these awesome videos! Just got a new crosstrek yesterday and your videos have been so informative
This was a good one Alex, I learned some new My Subaru Outback App features. Thanks for the video.
Thanks Jim! Happy to help!
Love, love my remote start in my '23 Outback Premium living north of Lake Superior. It's 10°. Cozy, warm cab and toasty seats.
Very nice video. You provide very detailed information in a very clear way. Very informative. Subscribed!
Thanks Naeem! I really appreciate that. Thanks for watching!
Do I need both Starlink and My Subaru apps? Please explain the difference between the two apps.
Thanks Alex,
I’ve been needing to do this with my Forester Touring.
I appreciate all the info you provide
Wow, just ordered a crosstrek sport loaded and you really get alot of features on them. Good video. Thanks.
Great video as usual. Just FYI getting a preowned (I purchased a 2021 Subaru Outback Limited XT this past November) and getting through the Subaru National Customer Support to change the owner etc. Is a very long wait and process. I’ve been trying since November and have sat on hold for hours and have emailed and they are “experiencing long wait times” is the only response so far as well as “please be patient”. So just FYI when you’re buying a preowned be prepared to wait.
Hi Alex, can the outback front seat ventilation settings be changed from the App like the heated seats? Thanks for the informative video.
Thx for the last part which is key to drive: Press the brake and press the Start button to unlock the transmission. My 1st time I had to figure out by trail and error.
Same here 😅
Thank you for this video. I just bought a 2019 outback and am following the process to prove ownership with Subaru so i can get access to the app. The previous owner looks to have set up the app, so hopefully i will only have to purchase the sub and not take it in for any updates.
Great feature, it sucks in MA you can’t use the function. Not sure if it’s something you can add or maybe I’ll have to go aftermarket
I just found that out today…traded in my 2019 forester sport for 2023 and found out I have to part with my engine starter😭 …for now. Hopefully @Subaru will figure something out
Great Video Ordered my 2022 Subaru Ascent and Should be here soon, Very cool feature thanks for the info. Liked and Subscribed. Thanks from Brampton, Ontario, Canada.
Thanks Shaun! I really appreciate that. Let me know if you have any questions once your new Ascent arrives!
Hi Alex, Love your videos. While this feature is very nice, I did all the same things with my 2012 GMC Terrain using the On-Star app. When I wa working, I used the local transit system to go into Philadelphia for my job. During the cold months i would use the On-Star app to start my Terrain at the station before my stop. By the time I got to my car it was all warm and toasty. The dealer I do business with has finally gotten the VIN number of my '22 Outback Touring XT. I cannot wait for the delivery.
Thanks Randi! Glad you're enjoying them. Congrats on the Legacy. Should be here before you know it!
I was wondering what the max time is for remote start, is there a setting that will keep the car running indefinitely? Or is there an upper limit before the cars turns off, like 15 min etc? Also, let’s say you start the car via the app and then lose cell service, does the car stay running or does it shut off if you are out of service or your phone dies for example? I’m waiting for my 2022 Ascent to arrive and I appreciate your videos!
I have a 2019 Ascent. I have an issue with it turning on my AC, even though it's not the default setting i have programmed. The dealer said this is an App issue and the app group states it's a car issue. Have you come across this issue?
Great videos Alex. VERY informative i love this feature. Im set on buying an Outback. Holding out mostly because prices are so high definitely a sellers market.
Wow! Super, super good job! I really appreciate the video info by Alex. My wife and I have a 2019 Forester Touring. Thanks!! Mac
Video on Changing the keyfob battery and info if you need to re-code the fob..Does it lose the codes when you take battery out? Something you have to waste money on at a dealership?
here's a quick video to show you how to change it! th-cam.com/users/shortsQwkA-Hbh9fU?si=QWAkzjY978Dbnc4Z
Thanks Alex. The new Subaru Impreza RS video made me come to see if there's a remote start option.
Thanks you for all this good information! My issue is starting my car from my iPhone . I have the app and I used it last winter but I’m not able to get to the spot where I can start the car?? It’s driving me nuts
I just got a Subaru Outback 2017 premium [Australia] and in reading the Driver manual and in looking at your tutorials I had one main issue - having come from a previous car that was dated at 20 years old, the new tech can be overwhelming - and the Subaru is it over-whelming ^ - so the main point was to know in my head how to use all the traction controls for various driving conditions = so as an example: what to select if simply driving a freeway / driving backroads [dirt, gravel, rough and bumpy] / driving in heavy rain,
New Subaru owner and I HATE this style of remote start. Would much prefer it built in to the standard key fob (like other major car brands). The app process is annoying and slow, and the alternative of carrying around an additional fob for an after market remote start install is just as annoying.
Oh yeah... and you have to pay a subscription to get what other car manufacturers have it built in for free (with the fob).
Yes... for the guy who was able to remote start his car from cali to keep his car battery charged in Chicagos winter... yes, this app makes sense. Other than that very obscure reason, I HATE that suabaru went this way and shame on me for not reading more into what the remote start process was before buying.
This is my #1 gripe about my Subaru. Every car I’ve owned in the last 20 years has allowed me to remotely start it with the key fob. 99.99% of the time that I want to remote start the car, it’s sitting in the driveway and I want it to warm up in the winter or cool off in the summer; I’m not halfway around the world. And if I’m in an area with poor or no cell coverage, the app is useless. Requiring the app to remote start the car just feels like a manufacturer being greedy because they can be.
You know what doesnt happen with a fob?? "Error, something went wrong", "Error, something went wrong" .
And this was on login (bio), not because the vehicle was already started.
I have a 2020 Subaru Outback. Will this auto start work with my auto !
Alexa , love your informative videos. It gives me more confidence and knowledge about my Outback. Thanks for all you do to keep us updated.
Hey Alex, I am here in Elizabethtown KY, what is your OTD price on a 2023 and or 2024 Onyx Outback.
I think you over-simplified the definition of what cars work with MySubaru auto-start. My wife's 2018 Crosstrek has the fob you mention but is not applicable for MySubaru according to the website.
Question please ❓ If you have a manual "obviously" you won't be able to start the car however, can you still access the car through the app?
Hi, great job describing these features on Subaru's. I am looking at a '23' crosstreck limited and I was wondering if either/or the regular head lights or the DRL's. automatically come on when the remote start is activated or can they be kept off till in drive. I leave early (3am) for work and my car sits outside overnight so to warm up the car I don't want to be lighting up my neighbor's bedroom also how long will the car idle? does it shut itself off after a period of time? thank you
Hello Alex,
I was wondering, what color is that Outback? Looks really nice
It's Tungsten Metallic, but they discontinued this starting in 2021. The last year you could get it on was the 2020
@@alexpmo
Aok. Thanks!
I started my 2022 outback when I was in the Philippines. I had my daughter watch the car start up in Chicago
I didn’t think I wanted this. The best investment I made.
Please do not call it a VIN number. It is a VIN, not a VIN number! VIN number is redundant. But otherwise, an excellent presentation. I learned a lot.
Love your content bro.
Hi Alex, great informative video. Can the app be installed and used on two phones with one account?
Thanks George! Yes, you can do that. The main account holder can also set up authorized users to have access to the same account but with a separate log in.
Thanks for the video. I use MySubaru all the time. My question, in the winter I have a preset for 85 heat. Why does the A/C come on? Todd
Really helpful! When you edit the auto climate preset does it save that for the future or just use it for the current remote start?
Thanks! The auto climate preset will save it for the future
Thank you. I wasn’t sure how to get mine into drive once I started from my app.
Another awesome video! Thank you for the substantial instructions on how to use the remote start. I learned a few things I plan to use?
Thanks for watching! Glad you learned something new
Great info, Alex. One question, can i remote start from anywhere? Or is there a limit based on distance?
Yes, I've been told you can start from anywhere as long as you have wifi or cell service. A few people here on youtube let me know this worked even while in another state.
@@alexpmo great to hear.
Your fiance is too adorable!
I made her a nice dinner for helping me out with this one, especially in the freezing temps lol
You mentioned using the key fob to unlock the doors after the engine is remotely started using the phone app. Can you also use the phone app to unlock the doors? This would be useful if you lost your key fob.
I paid $350 for the remote start to be installed on my outback. I can use my key fob for near by starts or the add on fob for long distance starting. The starlink came with the car for 3 years.
Its unfortunate that subaru went this path. Too bad they cant figure out how to put remote start capability into their key fob (despite other manufacturers being able to... and with a smaller fob)
@@TheDukerino the fob works to start the car but the secondary fob does it from a long distance they said. Honestly, I haven't really measured one vs. the other🤷♂️
This is my #1 gripe about my Subaru. Every car I’ve owned in the last 20 years has allowed me to remotely start it with the key fob. 99.99% of the time that I want to remote start the car, it’s sitting in the driveway and I want it to warm up in the winter or cool off in the summer; I’m not halfway around the world. And if I’m in an area with poor or no cell coverage, the app is useless. Requiring the app to remote start the car just feels like a manufacturer being greedy because they can be.
I use the long distance one when I come out of the grocery store or at the mall or somewhere where I'm parked far away. By the time I get there it's cooled off a little bit.
I'm not overly impressed with Subaru's air conditioner power.
@db869 I agree, once the free app is up, I will not renew it or pay for it either.
Great video - subscribed! 👏👏
Good video. You are a big help learning a new Subaru
Happy to help. Thanks for watching!
How about video how to update maps on navigation on 2022 forester. And how offend does Subaru sent out map updates
Hi Alex, wish you had been my salesperson! When I bought my 2021 Forrester he just gave me prices for the first 3 years and said their prices went really high after that. He didn't say anything about it being even higher after that to extend the service. So I just purchased the 3 year to see if I liked it and would purchase the next years later. Is there anyway to extend my 3 year now to the full 7, it has been 8 months since my purchase? I love your series, because my salesperson sure didn't explain half the stuff you have!
Thank you Kathy! not sure if starlink will still allow you to get the promo pricing, but it wouldn't hurt to ask. I can't put a number in the comment section but if you Google Subaru Starlink phone number it will give you the number to call. Just explain the situation and see if they will be able to help you out. Be sure to have your VIN ready when you call. They'll need this to look up your account. Best of luck and thank you for watching!
@@alexpmo Thanks Alex.
Thanks for these videos, they have been helpful. I have been debating trading my 2018 Jeep Wrangler in for a new vehicle. I have been looking around at different crossovers and was very interested in the Forester initially, however after looking at the Outback there were some things about it that impressed me more so I am leaning toward it. Thanks again.
You're welcome! The Forester and the Outback are the two that are most commonly compared. I'd suggest test driving each to see which feels better to you. They both have the same ground clearance but the Forester has a higher seating position
(like a traditional suv) and the Outback has a lower seating position (more comparable to a sedan like the Legacy). Hope this helps!
@@alexpmo Hi Alex, Thanks for the advice. I did reserve an Outback Wilderness in Autumn Green. It hopefully will arrive in late February. I can't wait! Thanks.
@@alexpmoMy 4'10" Bride of 50 years just bought a Forester for that very reason!☺️ Always great, 'grown up' presentations from Alex, much appreciated!
Great video. Is there a way to stop the horn from beeping when using remote start? Thanks
Hey Alex, I came across your videos about a week ago and have pretty much binge watched them. Very informative. My wife and I have a 2020 Subaru Ascent and use the auto start all the time, love it. I have a question have you ever tried to tow anything with an Ascent, we have a premium that is rated for 5k pounds and are thinking of getting a small travel trailer to do a road trip with. Anything that we should know? Thank you!!
Thanks for watching Eddie! I haven't personally towed anything with the Ascent but I do know that it's capable. There are a few videos on here of people towing small campers and airstreams behind the ascent with ease. They come standard with trailer stability control and the transmission/ trailer brake is already set up for towing so you shouldn't have to do anything. The one thing I would say is that the tow hitch does not come standard so you will have to get that installed if you haven't done so already. Let me know if you have any other questions!
How do I get sound on navication
Nice job Alex. I have a 2019 OUtback and have a subscription with the mysubaru app for security and roadside emergency. Just ordered a 2023 Ascent and am looking forward to the new updates with the vehicle and app. This will be our 6th Subaru. Driving them since 1998.
I know this is a late comment but I wonder if you can do a video of how to have more than one user with the MySubaru app that can operate the remote functions from their phone. My wife and I share our 2023 OBW and we both would like to be able to remote start it regardless of who is using it.
Alex, I just bought a 2025 Forester and your video's are PRICELESS!
One question with auto start- I installed the mysubaru app and since i was a previous Subaru owner, i just put in my old password and everything populated with the 2025 Forester. I see nowhere to take advantage of adding to the subscription at the lower rate. Can you still do this on the mysubaru app, or do i have to contact the dealer?
Once again, MANY THANKS for your time and informative videos. I'd be lost without them.
Thank you! Yes, you can still get the subscription at the discounted rate. Contact your salesperson to do so or subaru starlink at 1-855-753-2495. The prices have been updated since I made this video. Should be $99.95 plus tax for the first 3 years of the remote start capabilities but you can do as much as 5 years total for $249.95 plus tax.
@@alexpmo ALex MANY thanks for your quick response to the My subaru app with start stop subscription question. Is it possible my dealer paid for a 3 year subscription? I just noticed under INVOICES in MYSubaru app that under Starlink Security PLUS it has an amount of $99.95 plus tax $6.62 for total PAID AMOUNT of $106.57 and states expires 6/27/2027. Does this cover the Subaru app start/stop and door lock option? No one at the dealership mentioned this. I hope you know that your Subaru channel is a HUGE benefit not only to me but everyone who visits your site. You're like a live service manual only with MUCH MORE clearer explanations. All the BEST! Stay well
How do you change the temperature setting for quick start?
It looks like the remote start facility is mainly available in the USA. It tried downloading the app in Australia and got a Russia/Belarus version. It appears we can’t use it over here.
How do you set up your PIN number?
Thanks. you saved me from reading the bible (manual) to figure out why I couldn't put it in drive when I got in the car!
Glad I could help!
Grate information Alex Thank you.
I just got a 2018 Subaru Forester and can't manage to use the navigation system
don't know to mush about technology what do you recomend?
Will this ever work in Massachusetts? Right to repair law is preventing us from having this feature.
Do you know what year the subaru has to be in order to use remote start with app?
Just the video I’m looking for. Thank you
You're welcome!
Hey Alex, I see how to get to the edit for the automatic, but what do u do if it says Automatic has limited settings?
love the channel ty
Alex, I really enjoy watching your videos and I have learned a lot from you. If I subscribe to the remote start function. Can both my wife and I use that function with our own smartphone? Thank you.
Yes, you can both use it with the same log in on separate phones or you can set up an authorized user with two different emails
@@alexpmo Thank you Alex! :)
Hi Alex, info on putting google maps on my 2017, please and thankyou
Will this work without a starlink subscription?
Looking forward to you getting the 22 Crosstrek and doing a video on it. Especially the sport model. 😀
Thanks for the information. Can you extend the remote start engine run time pass ten minutes. Here's why. I like to take my dog with me but sometimes she has to stay in the car while I'm at an appointment, so I lock her in the car for safety and remote start engine for cooling on hot days. How long will the car run if I remote lock the doors with the car running and key inside?