Yeah! Super looking forward to that. Hopefully I can hold my Oneworld Emerald status till then and visit it... 2 years is a long wait. Thanks for watching!
Thanks for another great video! The AA first class product is a 20 year old design. I flew in very similar seats multiple times on AA 777s in the early 2000s. Not much has changed. I did like the rotating seat, though.
Oh wow, Ron, thanks for watching... Didn't know that this seat is 20yo... The rotating feature is just really cute, and I'm looking forward to seeing the AA Flagship Suites product!
I find American lacks polish in a number of areas, across all cabins. The cabin crew always seem scruffy, and this is reflected in their approach to service delivery. Enjoyed the video!
Thanks Colin. I agree! After flying with American, Delta and United over the past few months in the US, I found that it really depends upon your luck. Sometimes you get friendly crew, and the flight experience would then be fantastic... but most of the time, haha... Thanks for watching and glad that you enjoyed it!
I will be flying AA First from Miami to LHR in December. I upgraded from Business because I know that AA is eliminating its Flagship First on international flights. I am eager to give it a try and compare it with BA's First Class service.
Thank you for the report. Interesting to see how AA are doing - a bit of a mixed bag by the look of it, typified by the hit & miss food. Out of interest did you ask for the steak to be well done or did it just arrive like that? Service seemed friendly if a little lacking in etiquette. The seat is where AA lets themselves down. Unfortunately it doesn't appear as though they're narrowing the gap with Middle Eastern and Far Eastern carriers
Thanks James. No, they didn't ask me how I wanted my steak. But it actually tasted better than it looked. While I would say the service was overall fine, the entire experience just barely reached the Business Class standard on Asian or Middle Eastern carriers.
American Airlines looks outdated to most of the middle eastern airlines Cathay, Japan airlines and ANA. They looked super friendly and the food was manageable. Great video ❤
Thanks for watching and leaving me a comment again! :) The seat product was really dated, but I am glad to have such an experience before it is retired :)
I flew BA first class from LHR to ORD on the A-380. I didn't think that there was much of a difference between First Class and Business Class. I did enjoy using the First Class Concorde Lounge at LHR however, but the on-board service wasn't that much better than that of Business Class. It looks like the same thing that you encountered on your AA flight. I am not sure that the difference in price between Business and First is worthwhile on AA (it wasn't on BA). I would like to one day try First Class on a European, Middle Eastern, or Asian airline. Thanks for the video.
Thanks for a truly excellent review! My favorite part of AA Flagship First is the Flagship First dining available at 4 US airports; I’ve got a flight booked in a week from Dallas to London to get a last look at the product. Otherwise, I’d take BA F (the best “business class” transatlantic product - it is priced about the same as other carrier business, and compares well). None compares to the best Asian or Middle Eastern carrier premium cabins, though, although Air France is decent.
I didn't like traveling in first class on American airline, I wish the seats were wider, that would be great. I felt like I was traveling business class, traveling from Miami to Buenos Aires Argentina.
Haha, that's true. But to be fair, they are not looking to compete with Asian airlines anyways... That's why they never improve :( Thanks for watching Kelli!
correct and in your list it goes Oneworld CX =JL Skytrax 5 star > AA followed by ANA = Singapore = OZ = BR Skytrax 5 Star Star Alliance > UA lastly Skyteam Alliance KE 5 star Skytrax > DL. With in Asia Pacific region the mentioned airlines also beats the oldest in the region PR from ICN, NRT/HND, SIN, & HKG to MNL. From the list, KE does compete with PR on ICN-CEB with my brothers friend always going KE JFK to CEB via ICN
If you go to the business class section the seat are the same as a Cathay Pacific A350-900 A350-1000 777-300/er. If you have the opportunity to do HKG-MNL try Philippine Airlines the oldest airline in Asia 1941 founded. However you lose the power plugs which Cathay Pacific offers on all classes of travel between HKG and MNL if you chose PR on HKG-MNL. Power plugs only Mabuhay Class passengers get them While fiesta classes loses the plug on HKG-MNL on PR. Excellent trip, Ken. AA Oneworld partners JL🇯🇵 CX🇭🇰 QF🇦🇺 BA🇬🇧 AY Finland offer better services in First Class.
Hi my friend from Australia... Haha, I couldn't fit all the food in... So I just ate half the portion of most of the dishes, except for the ice cream sundae haha :) Thanks for watching :)
Terminal 8 is great. Ive flown BA first class on the new 777 with privacy doors. Lounge was awesome and food was awesome. Laguardia got a massive upgrade too
Definitely think that serving First Class meals on a tray is highly declasse and indicative of a Business Class product; not First Class at all. Perhaps this is why they are discontinuing this product.
I am looking forward to experiencing LHR to SYD in AA First in 2024... but must say this very much looks like a standard Business Class on any decent airline - which is of course not a bad thing. However - First should be able to distinguish itself from Business, right? I've been lucky to be able to utilise points (not wealthy enough to pay cash) and fly Business to Europe (from Sydney) my last 5-6 flights, with Qantas, Emirates, Cathay and Virgin Atlantic (from HK and Mumbai with Virgin). All these Business class products seem to be as good as AA First, with the exception of Virgin Atlantic seat in their 'herringbone' 3 across configuration - which is not up to today's standards (but obviously still thousand times better than economy!). However - other than the seat - all other aspects of Virgin product seem on par if not better than this AA First... First world problems, very 'snobby', but... Charles de Cazanove Champagne, in the first class...Seriously?? Embarrassing. Must admit - I noticed a drop in the quality of the offering (food and Champagne) after Covid, cost cutting I guess... but this is just not good enough for the First Class, not even for Business, actually. How about some Henriot, Charles Heidsieck or even good old Bollinger (vintage of course)? Something that's more than $50 USD per bottle in a shop... Yes, I know I am being a snob - but we are talking about FLAGSHIP First Class... sorry... well, not really.
Hi, thanks for watching! After a few months here, I've become more accustomed to the kind of "American Hospitality". But of course I still prefer Asian airlines, haha :)
This meal looks awful, especially the "steak" entree that every first class flight reviewer orders. Implying that the ice cream sundae makes up for a horrible meal presentation probably would not placate the few who paid thousands for this flight. Other than the meal, nice review.
Thanks James - I ordered the steak not just for the purpose of reviewing, but I personally prefer beef haha. It actually tasted better than it looked, but yes, the sundae was the best :)
Gotto say AA makes the best Sundae! and only that!!
Not going to liem, I enjoy how much the flight attendants perk up when they see I'm in business or first class.
That the seat swivels is awesome! Your reaction to the appetizers 🤣🤣🤣 Thanks for the info + video!
What cameras do you use? They seem great! I also love the wide angle you have going on :)
Thanks for watching! :) For the wide angle shots, I am using my GoPro. For the standard shots, I am using my Nikon camera. :p
Qantas will be opening a separate First Class lounge at LHR sometime in 2025...Will be another to check out in the future.
Yeah! Super looking forward to that. Hopefully I can hold my Oneworld Emerald status till then and visit it... 2 years is a long wait. Thanks for watching!
Thanks for another great video!
The AA first class product is a 20 year old design. I flew in very similar seats multiple times on AA 777s in the early 2000s. Not much has changed. I did like the rotating seat, though.
Oh wow, Ron, thanks for watching... Didn't know that this seat is 20yo... The rotating feature is just really cute, and I'm looking forward to seeing the AA Flagship Suites product!
I find American lacks polish in a number of areas, across all cabins. The cabin crew always seem scruffy, and this is reflected in their approach to service delivery. Enjoyed the video!
Thanks Colin. I agree! After flying with American, Delta and United over the past few months in the US, I found that it really depends upon your luck. Sometimes you get friendly crew, and the flight experience would then be fantastic... but most of the time, haha... Thanks for watching and glad that you enjoyed it!
95% of times I’ve flown on AA in the past 10 years the staff are very friendly and helpful
I will be flying AA First from Miami to LHR in December. I upgraded from Business because I know that AA is eliminating its Flagship First on international flights. I am eager to give it a try and compare it with BA's First Class service.
No comparison
BA is far better in all aspects
Thank you for the report. Interesting to see how AA are doing - a bit of a mixed bag by the look of it, typified by the hit & miss food. Out of interest did you ask for the steak to be well done or did it just arrive like that?
Service seemed friendly if a little lacking in etiquette.
The seat is where AA lets themselves down.
Unfortunately it doesn't appear as though they're narrowing the gap with Middle Eastern and Far Eastern carriers
Thanks James. No, they didn't ask me how I wanted my steak. But it actually tasted better than it looked. While I would say the service was overall fine, the entire experience just barely reached the Business Class standard on Asian or Middle Eastern carriers.
American Airlines looks outdated to most of the middle eastern airlines Cathay, Japan airlines and ANA. They looked super friendly and the food was manageable. Great video ❤
Thanks for watching and leaving me a comment again! :) The seat product was really dated, but I am glad to have such an experience before it is retired :)
They are eliminating First so why refurbish ? Older yeah but comfy.
I flew BA first class from LHR to ORD on the A-380. I didn't think that there was much of a difference between First Class and Business Class. I did enjoy using the First Class Concorde Lounge at LHR however, but the on-board service wasn't that much better than that of Business Class. It looks like the same thing that you encountered on your AA flight. I am not sure that the difference in price between Business and First is worthwhile on AA (it wasn't on BA). I would like to one day try First Class on a European, Middle Eastern, or Asian airline. Thanks for the video.
Awesome review! Thank you!
Thanks David, and glad that you liked it :)
Thank you for your video which underlines the difference between US carriers and their Asian-counterparts
Thanks For Anoder Great Trip Report
Thanks again for leaving me your kind words :)
I love this guy!
Thanks for a truly excellent review! My favorite part of AA Flagship First is the Flagship First dining available at 4 US airports; I’ve got a flight booked in a week from Dallas to London to get a last look at the product. Otherwise, I’d take BA F (the best “business class” transatlantic product - it is priced about the same as other carrier business, and compares well). None compares to the best Asian or Middle Eastern carrier premium cabins, though, although Air France is decent.
I didn't like traveling in first class on American airline, I wish the seats were wider, that would be great. I felt like I was traveling business class, traveling from Miami to Buenos Aires Argentina.
U.S. carriers can never out beat the Asian international airlines; Korean, JAL, ANA, Singapore, Cathay… their service and food are superior.
Haha, that's true. But to be fair, they are not looking to compete with Asian airlines anyways... That's why they never improve :( Thanks for watching Kelli!
@@MarcoPoloClubFlyer I really enjoy your videos!
correct and in your list it goes Oneworld CX =JL Skytrax 5 star > AA followed by ANA = Singapore = OZ = BR Skytrax 5 Star Star Alliance > UA lastly Skyteam Alliance KE 5 star Skytrax > DL. With in Asia Pacific region the mentioned airlines also beats the oldest in the region PR from ICN, NRT/HND, SIN, & HKG to MNL. From the list, KE does compete with PR on ICN-CEB with my brothers friend always going KE JFK to CEB via ICN
If you go to the business class section the seat are the same as a Cathay Pacific A350-900 A350-1000 777-300/er. If you have the opportunity to do HKG-MNL try Philippine Airlines the oldest airline in Asia 1941 founded. However you lose the power plugs which Cathay Pacific offers on all classes of travel between HKG and MNL if you chose PR on HKG-MNL. Power plugs only Mabuhay Class passengers get them While fiesta classes loses the plug on HKG-MNL on PR. Excellent trip, Ken. AA Oneworld partners JL🇯🇵 CX🇭🇰 QF🇦🇺 BA🇬🇧 AY Finland offer better services in First Class.
Ken how can you fit all that food in 😂😂😂😂😂 😜👋🏼from 🇦🇺
Hi my friend from Australia... Haha, I couldn't fit all the food in... So I just ate half the portion of most of the dishes, except for the ice cream sundae haha :) Thanks for watching :)
AA is great. Flew them over 2 Million miles betwenn 2000-2021 First I loved, even business class was excellent.
Can AA Flagship 1st use the Cathay Lounge without any other status?
Yes!
9:33 OMG I flew with her SO many times!!! She's usually on the MIA-EZE route.
5:45 oh you go caught 😅 🤦🏻
HAHA! The first time I got caught :p thanks for watching!
Can’t wait for your feedbacks in NYC terminals. It is even worst. LOL
Haha, stay tuned :p
Terminal 8 is great. Ive flown BA first class on the new 777 with privacy doors. Lounge was awesome and food was awesome. Laguardia got a massive upgrade too
Definitely think that serving First Class meals on a tray is highly declasse and indicative of a Business Class product; not First Class at all. Perhaps this is why they are discontinuing this product.
Don’t cheer with water! lol
LOL.... Let me grab a glass of champagne :)
😊
I am looking forward to experiencing LHR to SYD in AA First in 2024... but must say this very much looks like a standard Business Class on any decent airline - which is of course not a bad thing. However - First should be able to distinguish itself from Business, right? I've been lucky to be able to utilise points (not wealthy enough to pay cash) and fly Business to Europe (from Sydney) my last 5-6 flights, with Qantas, Emirates, Cathay and Virgin Atlantic (from HK and Mumbai with Virgin). All these Business class products seem to be as good as AA First, with the exception of Virgin Atlantic seat in their 'herringbone' 3 across configuration - which is not up to today's standards (but obviously still thousand times better than economy!). However - other than the seat - all other aspects of Virgin product seem on par if not better than this AA First... First world problems, very 'snobby', but... Charles de Cazanove Champagne, in the first class...Seriously?? Embarrassing. Must admit - I noticed a drop in the quality of the offering (food and Champagne) after Covid, cost cutting I guess... but this is just not good enough for the First Class, not even for Business, actually. How about some Henriot, Charles Heidsieck or even good old Bollinger (vintage of course)? Something that's more than $50 USD per bottle in a shop...
Yes, I know I am being a snob - but we are talking about FLAGSHIP First Class... sorry... well, not really.
The only thing AA does right is the Ice Cream Sundae, pretty sad.
If not for the experience, i doubt flying Any American or British airline.
I'll try to avoid any American carriers as possible. Worst services I've ever experienced
Hi, thanks for watching! After a few months here, I've become more accustomed to the kind of "American Hospitality". But of course I still prefer Asian airlines, haha :)
This meal looks awful, especially the "steak" entree that every first class flight reviewer orders. Implying that the ice cream sundae makes up for a horrible meal presentation probably would not placate the few who paid thousands for this flight. Other than the meal, nice review.
Thanks James - I ordered the steak not just for the purpose of reviewing, but I personally prefer beef haha. It actually tasted better than it looked, but yes, the sundae was the best :)
love the video, but maybe you can blur the faces of other people, some dont like being exposed online
In this world there is nothing for people with physical disabilities among other disabilities
I always find it cringe when you are asked "what do you want...", rather than "what would you like...". Is this an American thing?
AA lounge blows in Heathrow. LOL. British not that great either. Virgin Atlantic is better …but yea. Cathay still the best…
Agree Haha! I hope I could visit the Virgin Atlantic Club House one day :)
I wonder where you have been….
The BA First lounge is an incredible experience.
@@stevesmitherman2981 but there flight experience is decade behinds