CX maybe lagging behind the rankings but honestly, it’s one of the most stylish airlines out there. The lounges are gorgeous and components of the hard product (amenity kits, bedding, even the menus) are chicly designed. The seats might be an older design but they’re great still. Give them time to recover - I’m looking forward to how they will ramp up their offering in the near future.
True. Commenters who complain over dated seats arent flying business or 1st anyway, just the usual keyboard experts with strong polarised opinions that those who actually fly in those seats cannot relate too. Anyway, I prefer CX food selections over other Asian airlines, however i like some sweet liquors after dinner and Thai business class had by far the best but i like Cointreau too, which CX serves. Tip for CX 1st class savings: Check one way prices from CDG where you have a connecting flight from HKG, for example to BKK. On good days its half price compared to CDG-HKG only.
Haha... to be fair... I do complain about their dated seat... especially on the TV. After refreshing the entertainment system, the TVs in Business / Premium Economy on the 777s are just too old to handle the new complicated system and they are super irresponsive... :(
@@MarcoPoloClubFlyer that’s why I like your reviews. You are very objective - you call out things that don’t measure up but are constructive. The first class seats granted need to be refreshed with a new design but if CX updates all of its business class cabins with the Ferrari designed seats and all the bells and whistles that come along with that newer design, it’ll be brilliant. I don’t need a closing door - it’s okay I guess but one passenger said it tends to look like claustrophobic call center cubicles, and I can’t seem to get that out of my head.
@@pflaffik I agree with you - I think a lot of people are swayed by the overwhelming positive reviews given to SQ or the new business class cabins with closing doors. For me, it’s the entire experience, and CX lounges are just so chic - StudioIsle really did a great job and whoever oversaw the concept had great taste. The food selection as well - spoilt for choice. I actually recently flew SQ and was excited to try the new KF lounge - it was not good. There are other places that look chicer in Changi (like the seats near the giant LV store), and the food in the lounge is inedible. Really disappointed. Food on the aircraft was just okay leaving SG, which is strange - I would have thought it would be great. Haven’t tried Thai though.
I just came across your channel and I subscribed. I really enjoyed your Video and it was nice to see, that you brought along some treats for the crew. I always do the same when I'm flying. As a formerly Purser I know how much it is appreciated by the Crew, since it shows them that their work is acknowledging . However, may I suggest if you do subtitle your Videos in addition to VoiceOver, it might be useful to leave the text a tad longer, so one is able to read the full text without pausing the Video. Once again. thank you for sharing this experience with us.
Your accent sounds English nor American. It's weird. It almost sounds like you're forcing a posh accent but fail. Is this how you normally talk? Or just putting it on for your video?
don't think he did it deliberately, but it's quite a typical accent among rich kids in Hong Kong. BTW, though anyone can do flight review, the fact that he can be a diamond member at such a young age means his parents are wealthy enough to send him to the best schools abroad and travel in business class (at least) so frequently. Hope he understands how lucky he is and be humble and helpful to those who are less fortunate. Earn first-class flights one day using your own finance as a proof of a grown up.
As he's speaking English as a second language (first being Cantonese) one can imagine he has picked up different accents from other kids at international school in Hong Kong.
Cathay's first class seats reminds me about the house in the 90s. Although they are dated compared to the modern options, they are spacious, comfy, subtle, well-ordered, aged but got class. Of course, modern options are well more refined, hi-tech and gimmicky, but it doesn't mean that the old one are significantly inferior by comparison. Hopefully Cathay's new first class in the future can carry those goodies into their design and somehow back from S-Tier again. Good review btw!
I love how you describe it as reminding you about the houses in the 90s, haha. I hope they can get some innovative products in the next few years... Honestly, the Business Class seats on their 777-300ER look really a bit old with very irresponsive TV...
First, it is great to have an operational upgrade in First. It seems you really enjoyed it. Second, it is great to see the FAs behaving more natural and genuinely hospitable bringing those CX experiences from the past which made them mx favourite airline to fly. I hope in my next CX flight to encounter such hospitable FAs remembering me the past glory CX had.
I've actually tried once recently (which of course I didn't film)... I was well taken care of by the crew, got addressed by surname after settling down in the seat and got offered pillows, blankets, water, etc. Just a marvellous experience!
Cathay is great, but I don't live in HK, and how is the best way to go higher from Green on the marco polo club? Is there other ways to spend so then can leave the green? Haha Thanks brother Your videos are great!!
Hey 😊! Noel Philips another trip reporter on YT just did a video on Cathay, he said it was horrible, the airline was tired, and the food was sub par in business class. Your video looks completely different in first class and much improved from what Noel experienced. The staff on the flight sounded amazing. I guess my concern with Cathay is that it looks like their flights aren’t consistent since COVID. I love how you have the flight log and you gave her the macaroons ❤. Btw nice sweater!
Thanks for watching again! Different people have different opinions, and I sometimes do agree Cathay's Business Class is disappointing in terms of their Breakfast offerings, haha!
I saw that vid, and I think he was so biased from his previous CX trip, when he vowed “never to take a Cathay flight ever again”. The crew was super nice on his flight, but he complained about everything. About the CX rest rooms being small (when in fact it’s a bit bigger compared to other carriers), complained about announcements being in several languages (umm, isn’t that a good thing, so that everyone could understand what’s going on?). Granted, food can be a hit or miss, but he sorta was set out to be negative about the whole experience. It was a short flight and he complained about the lack of amenity kits or a comforter - other regional carriers do it like that as well.
This is an experience which I hope Cathay bring to more of their flights post-pandemic. They are understaffed and have much pressure on the ground and in the air post-pandemic. This flight crew are the perfect example of personal, professional and relaxed service which makes the flight a true experience. I flew HKG to TPE in Business and had a different experience to you but if this is evidence, they should be back on the rise. Great video and look forward to the next one!
Nice video, Ken! I love CX F and am glad you had such a great flight. It was wonderful to see how outwardly friendly the FAs were. I agree with you that the CX F lounge is the best in LHR T3. Thanks for sharing your experience with us!
Happy for you getting the free upgrade to first class. Am sure you have been pampered by the excellent inflight service and delicious food and drinks. Looking forward to your next flight adventure sharing. Best Wishes Always!
when I flew First to/fm Tokyo in June '23, we're served lousy champagne, so I complained to the inflight manager n later in their survey. I wonder if they've switched back to Krug since or is Krug just for the long haul. Cheers
Thanks for watching! I'm not too sure... I actually have never flown First Class on CX548/9... But from what I saw online, it seems they've switched to a cheaper champagne on short haul First Class flights...
get your facts straight. a flight attendant didn't just make fun of a passenger for asking for a blanket. the flight attendant refused the request and later made fun of the fact that she did this online again, lol
Have you encountered a Filipina cabin crew on Cathay Pacific or not? When the A340-600s were around you will encounter them on JFK-HKG rare cases HKG-MNL with A330-300s 44 seats business 267 economy or long haul B747-467s. When it comes to Taiwanese Mandarin speaking crews they can understand your Written text since Both Hong Kong and Taiwan use Traditional Chinese characters. Regarding B777-367/ERs they beat a B777-3F6/ER on HKG-MNL. You should try Philippine Airlines Mabuhay Class or Fiesta Class their economy class product to Manila and compare them to their Cathay Pacific versions. Commenting from EWR and customer of the Airline for 21 years since my first flight CX904 MNL-HKG
As a Diamond Plus member of Cathay based in U.S., I wouldn't say the punishments to those crews are not harsh at all under the common law system. They literally deserve it. If Cathay is a US-based airline, those crews would certainly face a much severe punishment than simply getting fired since THIS IS DISCRIMINATION.
Discriminating against passengers is absolutely unacceptable behavior. This is a fundamental requirement and personal conduct as a flight attendant. Of course, you may think the punishment for such actions is excessive because you haven't experienced discrimination this time. However, if you face discrimination next time, you will have no right to complain either.
CX maybe lagging behind the rankings but honestly, it’s one of the most stylish airlines out there. The lounges are gorgeous and components of the hard product (amenity kits, bedding, even the menus) are chicly designed. The seats might be an older design but they’re great still. Give them time to recover - I’m looking forward to how they will ramp up their offering in the near future.
True. Commenters who complain over dated seats arent flying business or 1st anyway, just the usual keyboard experts with strong polarised opinions that those who actually fly in those seats cannot relate too. Anyway, I prefer CX food selections over other Asian airlines, however i like some sweet liquors after dinner and Thai business class had by far the best but i like Cointreau too, which CX serves. Tip for CX 1st class savings: Check one way prices from CDG where you have a connecting flight from HKG, for example to BKK. On good days its half price compared to CDG-HKG only.
Haha... to be fair... I do complain about their dated seat... especially on the TV. After refreshing the entertainment system, the TVs in Business / Premium Economy on the 777s are just too old to handle the new complicated system and they are super irresponsive... :(
@@MarcoPoloClubFlyer that’s why I like your reviews. You are very objective - you call out things that don’t measure up but are constructive. The first class seats granted need to be refreshed with a new design but if CX updates all of its business class cabins with the Ferrari designed seats and all the bells and whistles that come along with that newer design, it’ll be brilliant. I don’t need a closing door - it’s okay I guess but one passenger said it tends to look like claustrophobic call center cubicles, and I can’t seem to get that out of my head.
@@pflaffik I agree with you - I think a lot of people are swayed by the overwhelming positive reviews given to SQ or the new business class cabins with closing doors. For me, it’s the entire experience, and CX lounges are just so chic - StudioIsle really did a great job and whoever oversaw the concept had great taste. The food selection as well - spoilt for choice. I actually recently flew SQ and was excited to try the new KF lounge - it was not good. There are other places that look chicer in Changi (like the seats near the giant LV store), and the food in the lounge is inedible. Really disappointed. Food on the aircraft was just okay leaving SG, which is strange - I would have thought it would be great. Haven’t tried Thai though.
Ah, what a stunning product - this looks absolutely REMARKABLE!
Thank you for sharing your flight here.
My pleasure!
I just came across your channel and I subscribed. I really enjoyed your Video and it was nice to see, that you brought along some treats for the crew. I always do the same when I'm flying. As a formerly Purser I know how much it is appreciated by the Crew, since it shows them that their work is acknowledging . However, may I suggest if you do subtitle your Videos in addition to VoiceOver, it might be useful to leave the text a tad longer, so one is able to read the full text without pausing the Video. Once again. thank you for sharing this experience with us.
I don't know how you can eat so much and stay so slim.. Wow, first the lounge then the flight ... 🙂
How did you get upgraded to First Class ?
Your accent sounds English nor American. It's weird. It almost sounds like you're forcing a posh accent but fail. Is this how you normally talk? Or just putting it on for your video?
don't think he did it deliberately, but it's quite a typical accent among rich kids in Hong Kong. BTW, though anyone can do flight review, the fact that he can be a diamond member at such a young age means his parents are wealthy enough to send him to the best schools abroad and travel in business class (at least) so frequently. Hope he understands how lucky he is and be humble and helpful to those who are less fortunate. Earn first-class flights one day using your own finance as a proof of a grown up.
As he's speaking English as a second language (first being Cantonese) one can imagine he has picked up different accents from other kids at international school in Hong Kong.
My last choice =CX
Cathay's first class seats reminds me about the house in the 90s. Although they are dated compared to the modern options, they are spacious, comfy, subtle, well-ordered, aged but got class. Of course, modern options are well more refined, hi-tech and gimmicky, but it doesn't mean that the old one are significantly inferior by comparison. Hopefully Cathay's new first class in the future can carry those goodies into their design and somehow back from S-Tier again. Good review btw!
I love how you describe it as reminding you about the houses in the 90s, haha. I hope they can get some innovative products in the next few years... Honestly, the Business Class seats on their 777-300ER look really a bit old with very irresponsive TV...
I sincerely hope that Cathay Pacific returns to its once storied greatness! 😉👍🏻
I hope so too! Thanks for watching!
First, it is great to have an operational upgrade in First. It seems you really enjoyed it. Second, it is great to see the FAs behaving more natural and genuinely hospitable bringing those CX experiences from the past which made them mx favourite airline to fly. I hope in my next CX flight to encounter such hospitable FAs remembering me the past glory CX had.
Thank you for sharing your fantastic experience with CX 🎉
Glad you enjoyed it!
You're very cute Ken ;-)
Great video! any chance you can try the economy class as a diamond member?
it would be really interesting to see how this works post-pandemic!
I've actually tried once recently (which of course I didn't film)... I was well taken care of by the crew, got addressed by surname after settling down in the seat and got offered pillows, blankets, water, etc. Just a marvellous experience!
Such a well made travel log in long long time. You have such a queer easthetic sense(trust me this is a compliment) whether it is true or not. Tx.
Cathay is great, but I don't live in HK, and how is the best way to go higher from Green on the marco polo club? Is there other ways to spend so then can leave the green? Haha Thanks brother Your videos are great!!
You are so thoughtful for giving the staff a gifts.
Another excellent travel video! One day I hope I will experience the first class cabin….
Thanks for watching, and I’m sure you will!
Very enjoyable video. Beautifully filmed!
Glad you enjoyed it!
Hey 😊! Noel Philips another trip reporter on YT just did a video on Cathay, he said it was horrible, the airline was tired, and the food was sub par in business class. Your video looks completely different in first class and much improved from what Noel experienced. The staff on the flight sounded amazing. I guess my concern with Cathay is that it looks like their flights aren’t consistent since COVID. I love how you have the flight log and you gave her the macaroons ❤. Btw nice sweater!
Thanks for watching again! Different people have different opinions, and I sometimes do agree Cathay's Business Class is disappointing in terms of their Breakfast offerings, haha!
I saw that vid, and I think he was so biased from his previous CX trip, when he vowed “never to take a Cathay flight ever again”. The crew was super nice on his flight, but he complained about everything. About the CX rest rooms being small (when in fact it’s a bit bigger compared to other carriers), complained about announcements being in several languages (umm, isn’t that a good thing, so that everyone could understand what’s going on?). Granted, food can be a hit or miss, but he sorta was set out to be negative about the whole experience. It was a short flight and he complained about the lack of amenity kits or a comforter - other regional carriers do it like that as well.
@@rm6700 Agreed - that man is disgusting
I have also giving out foods and toys for lounge staff….fine chocolate for flight staff is a must!
This is an experience which I hope Cathay bring to more of their flights post-pandemic. They are understaffed and have much pressure on the ground and in the air post-pandemic. This flight crew are the perfect example of personal, professional and relaxed service which makes the flight a true experience. I flew HKG to TPE in Business and had a different experience to you but if this is evidence, they should be back on the rise. Great video and look forward to the next one!
0:38 is that only me saw the cathay dragon by watching the cathay logo?
Haha... that's the First Class colour... but I do miss Cathay Dragon / Dragonair :(
Nice video, Ken! I love CX F and am glad you had such a great flight. It was wonderful to see how outwardly friendly the FAs were. I agree with you that the CX F lounge is the best in LHR T3. Thanks for sharing your experience with us!
Happy for you getting the free upgrade to first class. Am sure you have been pampered by the excellent inflight service and delicious food and drinks. Looking forward to your next flight adventure sharing. Best Wishes Always!
Hope to be as lucky as you one day 😊
Thanks... I'm sure you will!
A truly outstanding experience.... Cathay certainly excelled! Huge congratulations on the upgrade too! 🍾🥂
It really is! Thanks for watching!
CX is on my bucket list of 1st class + Biz class products to try. Thanks for the info + video!
Cathay needs to work much harder to match its past. Firing the racist FAs is a start
when I flew First to/fm Tokyo in June '23, we're served lousy champagne, so I complained to the inflight manager n later in their survey. I wonder if they've switched back to Krug since or is Krug just for the long haul.
Cheers
Thanks for watching! I'm not too sure... I actually have never flown First Class on CX548/9... But from what I saw online, it seems they've switched to a cheaper champagne on short haul First Class flights...
thx for your reply n for your very nice production!
I Havent Experience First Class Yet,I Hope Some Day.Great Trip Report
I am sure you will! :) Thanks for watching!
love the vlog! did you let the check in counters and flight attendants know you were filming? how were their reactions?:)
and very cute, didn't know giving gifts was a thing /not sure if they were allowed to accept it ! so thoughtful of you
congrats on your upgrade and dm status
Thank you 🤗
What's the flight log you gave to to the flight attendant? Not familiar with that myself, so I'm curious.
Great Review.I like the attention to detail.Cathay Pacific first class is always a delight to fly in
Very helpful review: thank you!
Thanks a lot for watching :)
Diamond 💪🏼
Have to fly every month with paid J
Diamond status
I wish I can fly this in 2039!
very well shot. nice to watch.
👍👍
good no you for getting the F seat, and arriving early too haha
get your facts straight. a flight attendant didn't just make fun of a passenger for asking for a blanket. the flight attendant refused the request and later made fun of the fact that she did this online again, lol
Despite 1St class upgrade by Cathay, how do you rate overall btw CX & BA ?
正啊啊
My question is how u know the loading and it’s overbooked?
Thanks for watching, Eric. There are some apps / websites that allow you to check the inventory for flight tickets
@@MarcoPoloClubFlyer yes, what app lol
@@erictam2028 expertflyer (with paid subscription)
Have you encountered a Filipina cabin crew on Cathay Pacific or not? When the A340-600s were around you will encounter them on JFK-HKG rare cases HKG-MNL with A330-300s 44 seats business 267 economy or long haul B747-467s. When it comes to Taiwanese Mandarin speaking crews they can understand your Written text since Both Hong Kong and Taiwan use Traditional Chinese characters.
Regarding B777-367/ERs they beat a B777-3F6/ER on HKG-MNL. You should try Philippine Airlines Mabuhay Class or Fiesta Class their economy class product to Manila and compare them to their Cathay Pacific versions. Commenting from EWR and customer of the Airline for 21 years since my first flight CX904 MNL-HKG
It's surprisingly frequent for me to meet Filipino cabin crew onboard Cathay Pacific - and some of them are really nice :)
Never hurts to ask. You lose nothing by doing so, and it helps that you were polite and not pushy :)
WTF ? i have asked for meals in biz class many times without meals over 5 times . CX is sinking ship just look up SCMP bad comments for 7 years.
As a Diamond Plus member of Cathay based in U.S., I wouldn't say the punishments to those crews are not harsh at all under the common law system. They literally deserve it. If Cathay is a US-based airline, those crews would certainly face a much severe punishment than simply getting fired since THIS IS DISCRIMINATION.
i hope u can talk mandarin and see reaction crew are still same or ..😂😂😂
If he changes his face to a white European face, he will get even better service, because it is Cathay Pacific.
Discriminating against passengers is absolutely unacceptable behavior. This is a fundamental requirement and personal conduct as a flight attendant. Of course, you may think the punishment for such actions is excessive because you haven't experienced discrimination this time. However, if you face discrimination next time, you will have no right to complain either.
Everything happens for a reason.
why did this guy show the attendent his flight log? How is this helpful from an upgrade/influencer perspective?
I think I saw you in a flight from HKG to SIN on CX2717, you were sitting at another row in first class say 2K? 😅
Oh that was quite some weeks ago I guess. Were you in 1A or so?
@@MarcoPoloClubFlyer Yes, I saw you shooting the video, when is that series comes out? Hope to see you again in some other flights.😂
Haha, I didn’t shoot any vids on that flight… was just taking photos for my flight log :) Hope to see you again one day :)
Just FYI young man, if you were properly dressed with suit and tie you probably would not have had to ask to be up graded! Think about it.