Blind woman and guide dog kicked out of hotel

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  • เผยแพร่เมื่อ 22 ธ.ค. 2024

ความคิดเห็น • 584

  • @soniakorchynski
    @soniakorchynski ปีที่แล้ว +556

    Putting any woman out in the night after entering her room inappropriately is totally dangerous. Never mind a disabled person. The staff should be charged with reckless endangerment.

    • @july8xx
      @july8xx ปีที่แล้ว +35

      Fired, hell no, jailed for reckless endangerment.

    • @beverlybalius9303
      @beverlybalius9303 ปีที่แล้ว +55

      The Hotel should be sued.

    • @PatriciaPageMosaicArtsCrafts
      @PatriciaPageMosaicArtsCrafts ปีที่แล้ว +17

      Agree 👍🏾

    • @melindaescamilla4128
      @melindaescamilla4128 ปีที่แล้ว +15

      So true they need to be charged

    • @Theleaddog
      @Theleaddog ปีที่แล้ว +16

      Sue them ma’am! Please sue them. What they did to you IS a crime! They contributed to any distress you may have felt. Good luck to you and your service partner! May God hold you and yours safely in his hands. ❤

  • @shannonsaunders547
    @shannonsaunders547 2 ปีที่แล้ว +335

    People need to know about this hotel so they won’t go there. They should be ashamed.

    • @BoMwarriorVlog
      @BoMwarriorVlog ปีที่แล้ว +17

      It's why it's important to hire good employees. This incident will haunt this place for probably a decade.

    • @savinaking8637
      @savinaking8637 ปีที่แล้ว +24

      How can they be so disgusting in the way they treated a woman and her guide dog.
      Premier inn should be bloody ashamed.

    • @willisverynice
      @willisverynice ปีที่แล้ว +9

      I mean it sounds like it was the decision of specific workers at a specific location. If the company rectifies the situation then there is no need to boycott anything.

    • @asc3184
      @asc3184 ปีที่แล้ว +12

      That hotel should loose its license. Ppl seem to be so woke about ridiculous crap ... what about real discrimination that could have endangered the person and the animal?

    • @MayYourGodGoWithYou
      @MayYourGodGoWithYou ปีที่แล้ว +2

      @@willisverynice Were they even GENUINE employees? Sounds highly unlikely to me that they were, could easily be imposters or similar who got hold of a key from an employee - legitimately or otherwise.

  • @zoftigbeatnik
    @zoftigbeatnik ปีที่แล้ว +117

    The Hotel should be ashamed of themselves. Kicking a disabled person out to fend for themselves. Fire them all who did this

  • @karynpender5549
    @karynpender5549 ปีที่แล้ว +120

    I have a guide dog and I have been kicked out of cafes and off busses because "I don't look blind". I'm not, I am low Vision and need his assistance. Shame on them all.

    • @bromptinowner763
      @bromptinowner763 ปีที่แล้ว +5

      Surely the fact that you have been given a guide dog should be proof enough ! What is this world coming too, I Dispair !!

    • @jackieknight5804
      @jackieknight5804 ปีที่แล้ว +3

      So sorry, i can' t get my head round this at all. My father was blind and i felt very protective of him. Some people are arseholes.

    • @JuliusKong
      @JuliusKong ปีที่แล้ว

      That's because some people are so dumb they think all blind people should look like Stevie Wonder.

    • @gabeangel8104
      @gabeangel8104 ปีที่แล้ว

      @@PlasmaStorm73-N5EVVthis incident in the video happened in the UK. Here the guide dogs association breads the dogs themselves using carefully selected pairings of their own brood bitches and stud dogs which are boarded with families.
      At 6 weeks of age, the puppies are sent out to 'puppy-walking' families who basically foster the puppy for around the first year of their life. Those families are supervised in doing all the basic training and taking the puppies into as many situations as possible (they are legally allowed anywhere that a working assistance dog would be allowed) so they won't be phased by anything their future owner needs them to do.
      At a year old they go back to the guide dogs centre and are thoroughly assessed. Those who look like they will be happy and successful as a guide dog are put into intensive training and eventually matched with a person in need of a guide dog, who will stay at the centre for a course of training with their new dog before the dog finally qualifies as a guide dog. Any dogs who don't qualify for any reason are offered back to the family that 'puppy-walked' them, and if they can't or don't want to take the dog back then they are adopted out.
      The dog always officially belongs to the guide dogs association at every point of their life, who can always take the dog back if necessary (if the 'puppy-walking' family or blind owner pairing is not working out,or in a situation like the blind owner dying, which happened with one of the dogs my family 'puppy-walked', and as the dog's 'puppy-walkers' we were offered to have her retire with us).
      I don't know about other assistance dogs, but I'm pretty sure guide dogs cannot be trained by individuals here and that the guide dogs association is the only way to get a guide dog here

    • @ColinRichardson
      @ColinRichardson ปีที่แล้ว

      You mean you don't have the purple skin and green horns that other blind people look like?

  • @jeffreybryan5591
    @jeffreybryan5591 2 ปีที่แล้ว +327

    They broke into her room while she was sleeping. What in the f..k is wrong in our world. Absolutely no respect in any facet of life... anymore...

    • @mostlyinterested1016
      @mostlyinterested1016 ปีที่แล้ว +23

      I'd be asking the hotel where my $25,000 in case went to. That'll correct their behavior. Master keys are for domestic staff when the Guest has vacated the room or if Emergency Services request access.

    • @melindaescamilla4128
      @melindaescamilla4128 ปีที่แล้ว +4

      Totally agree with you

    • @jannetteberends8730
      @jannetteberends8730 ปีที่แล้ว

      Please replace our world with the UK. This would be unheard of in other countries.

    • @PandaBearStorm129
      @PandaBearStorm129 ปีที่แล้ว +1

      @@PlasmaStorm73-N5EVVI mean… it can be breaking in since they enter her room without her consent or permission.

    • @Ketowski
      @Ketowski หลายเดือนก่อน

      @@mostlyinterested1016 Agreed.

  • @ulradeja5380
    @ulradeja5380 ปีที่แล้ว +110

    Subjecting the blind woman to this kind of harassment is unacceptable

    • @ginettechiverton7113
      @ginettechiverton7113 ปีที่แล้ว +3

      Yes ....and that is to put it mildly.🇬🇧👍☮️

  • @lisayoung5136
    @lisayoung5136 ปีที่แล้ว +185

    This is a legitimate reason for a big lawsuit here. How disgusting! They would be ashamed of what they did to this poor woman.

    • @mgman6000
      @mgman6000 ปีที่แล้ว +12

      The only way to stop this kind of behavior is to make the company realize that things like this will cost then a ton of money I hope she sues the crap out of them

    • @jimcoulter5877
      @jimcoulter5877 ปีที่แล้ว +3

      I am surprised England does not have a law against this, she should be able to Sue the Hotel!

    • @LLandS18
      @LLandS18 ปีที่แล้ว

      ​@willsrlutz6227yeah you're allowed to sue people over discrimination. And for a company the only punishment they can receive is monetary. You're ridiculous. I know that corporations have used lots of propaganda so you believe there's all these frivolous lawsuits out there against the poor little multi- millionaire corporations. Good lord

    • @josephinetracy1485
      @josephinetracy1485 ปีที่แล้ว

      All societies should take the responsibility of providing a person---a trained HUMAN being---free of charge, to serve as a guide for any blind person. dogs need to finally be tossed onto the ash-bin of history! I just cannot fathom anyone saddling themselves down with one of these vermin sacks of shit! dogs are dangerous, scroungy, destructive, hideous, vile, miserable, demented, sleazy, cowardly, soulless, treasonous, useless, filthy, disease, bacteria, grease, parasite, and stench ridden bags of crap! The world would be a much better place without dogs! My motto is "For each dog, one bullet." There's nothing in the world lower than a fkg dog!!

  • @sorbabaric1
    @sorbabaric1 ปีที่แล้ว +183

    A friend was a resource advocate for the local guide dogs for the blind. She would be called when issues came up. Like the legally blind woman who went into a video store to rent a video movie to watch. She has limited central vision only, and yes, her guide dog is legit. And yes, she watches movies. Just not the same way someone with full sight does. People assume “blind” always means completely blind.

    • @Christina-sf4py
      @Christina-sf4py ปีที่แล้ว +19

      Same as deaf. Being completely deaf is not common, usually degrees of deafness/hearing loss. Mine is completely deaf left side with some hearing loss on right side. I need a specific hearing aid which was a relatively newish invention. If you are completely deaf both sides hearing aids won't work. Cochlear is a different thing altogether.

    • @melaniegrace7707
      @melaniegrace7707 ปีที่แล้ว +23

      Even if she was “completely blind” she could still enjoy a movie. People can be so terrible 😢

    • @AnamLiath
      @AnamLiath ปีที่แล้ว +15

      Don't know how many times I've been questioned because I have a guide dog and am reading labels. Or why I can stand and walk sometimes, but still need a wheelchair (MS is like that).

    • @ShannaNL
      @ShannaNL ปีที่แล้ว +8

      Or the fact that is forgotten here. The blind are mostly NOT single.
      Though I can't remember seeing a video rental store for a long, long, looong time.

    • @elteescat
      @elteescat ปีที่แล้ว +9

      There's a descriptive audio on a lot of blue-rays so the blind can enjoy a movie.

  • @SGarrett1979
    @SGarrett1979 ปีที่แล้ว +40

    Wtf do you mean they demanded proof of blindness? That’s just insane. I wish she could’ve demanded proof of their intelligence. It certainly wasn’t on display.

  • @loopielou4426
    @loopielou4426 ปีที่แล้ว +283

    I absolutely cannot understand this. More than 300 of our hotels are being used as detention centres and this poor young woman is treated like that. This has made a difference to her far beyond this. If they feel they had made an error, which of course they had not, it's too late by the time someone is in their room and in the night. And, to use a master key. Unbelievable.

    • @MamaMOB
      @MamaMOB ปีที่แล้ว +27

      This. 100% this. If they had made a mistake the morning was the time to remedy it. Not by breaking into her room in the middle of the night.

    • @johnnymcblaze
      @johnnymcblaze ปีที่แล้ว

      ​@@MamaMOB She IS a peasant isn't she? It's not like she's a Dame or the daughter of someone important, so she has no right to complain. Peasants belong in the field, not a fancy hotel.

    • @desleighfisher980
      @desleighfisher980 ปีที่แล้ว +1

      ​@@MamaMOB detention probably pays more...

    • @bunjijumper5345
      @bunjijumper5345 ปีที่แล้ว +3

      The problem with dogs is that in Islam they are not allowed, that is the issue in this case. As a former Muslim who grew up in Algeria, dogs are seen as dirty and unclean. I bet you anything the person complaining was Muslim.
      Just to be clear I live in America now and accept AMERICAN values and norms, I am not moving to a new country and demanding they follow sharia law.

  • @wickedbird1538
    @wickedbird1538 ปีที่แล้ว +56

    😮😮Too many people don’t understand that people with SOME vision can still be legally blind. Putting a woman like this out at 10:30 at night must have been terrifying for her.

    • @pmc2999
      @pmc2999 ปีที่แล้ว +1

      My glasses work great. But without them at three feet away your face is just a white blob with some indistinct dark patches. Doing the eye exam I can't even make out the E at the very top. It doesn't have a shape it's just a blurry grayish patch.
      My driver's license is marked as "can't legally drive without glasses."

  • @lyndawebster6840
    @lyndawebster6840 ปีที่แล้ว +55

    I always thought it was illegal to refuse a guide dog or any assistance dog on public transport etc then why do restaurants motels planes etc continue to do it they should all be charged and fined heavily

    • @jakedovey7488
      @jakedovey7488 ปีที่แล้ว +5

      It is illegal to refuse entry in the UK and it carries hefty penalties including fines and prison sentences, it's treated the same way that refusing an operational, responding police dog access is treated

    • @robertwilliams060
      @robertwilliams060 ปีที่แล้ว

      @Hello there, how are you doing this blessed day?

  • @lauraembleton4363
    @lauraembleton4363 2 ปีที่แล้ว +57

    how dare they do that to her its sick.

  • @luluah1198
    @luluah1198 2 ปีที่แล้ว +62

    Shouldn’t they have asked her this when she made the booking ?? Not after? And then they had another chance when she went to pick up her keys? Doesn’t make sense. Also there is a chain on the inside . She forgot to use it , otherwise they’re couldn’t get in. She needs to sue them. Single women blind or not that’s vulnerability , she could have been abused

    • @MayYourGodGoWithYou
      @MayYourGodGoWithYou ปีที่แล้ว

      I'm going to wait and hear what the actual FACTS are because I am old enough to remember a similar case of a hotel which allegedly put a blind person out in the night complete with service dog. Turned out that it was a con from the beginning [and NO, I am NOT saying this is necessarily the same] and the ''victim'' was hoping to win a huge pay-out in court. Instead they ended up being the ones MAKING the pay-out to the hotel and employees that they had accused [and this would have been several decades ago now].
      This might be genuine but something feels wrong somehow, might be rogue employees, might not even have been employees but someone with a grudge against the hotel OR the guest who managed to get the passkey [which can be easier than you think, especially if you offer a decent sum of money to an employee] or even an ex employee with a grudge against management. Lots of equally plausible explanations other than the odd one that some sociopath illegally decided to put a lone woman and dog out on the street late at night, presumably because they either don't like blind people, don't like women or don't like dogs.

    • @brt5273
      @brt5273 ปีที่แล้ว +3

      If all the information is correct, yes this should have been settled at check-in.

  • @virginiamosier9115
    @virginiamosier9115 ปีที่แล้ว +30

    “Blind” people are not all totally blind. You are legally blind when you don’t see well enough to drive. Some might still see large shapes but not see well enough to walk down the street alone. A trained seeing eye dog is very expensive and valuable. Their behavior in impeccable. Nobody has one that isn’t legally blind.

  • @stevehofmaster4292
    @stevehofmaster4292 ปีที่แล้ว +23

    Shame on this disgusting hotel how dare they have this happen to this wonderful lady and her Guide Dog,I am outraged!!

  • @jananisethuraman2144
    @jananisethuraman2144 ปีที่แล้ว +64

    The people who are responsible for this type of misbehaviour are the ones who should be accountable for first invading the privacy of a customer without their permission and second for the unkind act of causing inconvenience for a innocent person and her beloved guide dog...
    Service should be rendered properly without being based on hierarchy 👀

  • @marieandreas2123
    @marieandreas2123 ปีที่แล้ว +5

    Poor woman. Why would they wait till night to throw her out of hotel?? Evil & dangerous.
    Hope she wins big in court.🎉

  • @sarah-janeatkinson1477
    @sarah-janeatkinson1477 2 ปีที่แล้ว +57

    I am so heartbroken 😔 totally unacceptable on every level!!!!!!!

    • @robertwilliams060
      @robertwilliams060 ปีที่แล้ว +1

      @Hello there, how are you doing this blessed day?

    • @josephinetracy1485
      @josephinetracy1485 ปีที่แล้ว

      All societies should take the responsibility of providing a person---a trained HUMAN being---free of charge, to serve as a guide for any blind person. dogs need to finally be tossed onto the ash-bin of history! I just cannot fathom anyone saddling themselves down with one of these vermin sacks of shit! dogs are dangerous, scroungy, destructive, hideous, vile, miserable, disgusting, demented, sleazy, cowardly, soulless, treasonous, useless, filthy, disease, bacteria, grease, parasite, and stench ridden bags of crap! The world would be a much better place without dogs! My motto is "For each dog, one bullet." There's nothing in the world lower than a fkg dog!!

  • @KB-we6pf
    @KB-we6pf 2 ปีที่แล้ว +32

    Sounds like this company has some very questionable employees.

    • @factsoverfiction7826
      @factsoverfiction7826 ปีที่แล้ว +3

      Management is in charge of training ... and only a manager could authorize security entering a room to remove a guest.

    • @MayYourGodGoWithYou
      @MayYourGodGoWithYou ปีที่แล้ว +2

      @@factsoverfiction7826 Only IF it was done legally. Until the FACTS are known nobody knows anything is accurate. It wouldn't be the first time someone has faked being somebody else in order to get revenge on a business/chain/employees either.
      This may very well be a genuine case of rogue employees but it also whiffs of something odd, just not sure if it because of the victim or those accused but something feels wrong somewhere.

  • @JadenYukifan28
    @JadenYukifan28 ปีที่แล้ว +81

    What makes me angry is that most owners of Hotels or Restaurants, for example, see them as just dogs and nothing more. They don't see the harness or the words "Service Dog" on it. Also, they know about the Law but ignore it anyway.

    • @alwaysyouramanda
      @alwaysyouramanda ปีที่แล้ว +7

      Istg some dogs are smarter (and cleaner) than people

    • @JadenYukifan28
      @JadenYukifan28 ปีที่แล้ว +1

      @@alwaysyouramanda What does that have to do with the context of the video?

    • @Genie86333
      @Genie86333 ปีที่แล้ว

      Not all service dogs have harnesses or "Service dog" labels. If they do have one (other than a guide dog harness which is used so the handler can feel the motion of the dog, if it comes to a sudden stop, if it goes up or down a step, etc.) it's probably a fake service dog because real service dog handlers know they don't have to have identifiers by law in most places.

    • @JadenYukifan28
      @JadenYukifan28 ปีที่แล้ว

      @@Genie86333 They carry them just in case, but you have a point

    • @Genie86333
      @Genie86333 ปีที่แล้ว +1

      @@JadenYukifan28 Not necessarily. My parents were both blind guide dog users and the only thing they carried were cards with the ADA laws regarding service did printed on them to educate anyone who was ignorant is the laws. It was his legal right to not have to have service did identification and he stood up for that right.

  • @raymondfunnel6856
    @raymondfunnel6856 ปีที่แล้ว +13

    Sack the manager and sue Premier Hotels and the security company

    • @edithbannerman4
      @edithbannerman4 ปีที่แล้ว

      @Hello there, how are you doing this blessed day?

  • @BronwynMurray-sc2xu
    @BronwynMurray-sc2xu ปีที่แล้ว +29

    I hope the rest of the hotel/motel world is taking notice. Assistance dogs, whether they are for the blind or any other reason, have a genuine right to be there. Shame on anyone who makes the lifes of these people, who need their dogs to function, any more difficult than they already are. This sentiment extends to also cover cafes, restaurants and shopping malls. These dogs are extremely highly trained. If they are on duty and wearing their identifiable harness, they are working to keep their person safe. Premier will need to beg forgiveness from not only this lady but the general public. Customers talk with their wallets and may well choose to spend their money elsewhere.

    • @josephinetracy1485
      @josephinetracy1485 ปีที่แล้ว

      All societies should take the responsibility of providing a person---a trained HUMAN being---free of charge, to serve as a guide for any blind person. dogs need to finally be tossed onto the ash-bin of history! I just cannot fathom anyone saddling themselves down with one of these vermin sacks of shit! dogs are dangerous, scroungy, destructive, hideous, vile, miserable, demented, sleazy, cowardly, soulless, treasonous, useless, filthy, disease, bacteria, grease, parasite, and stench ridden bags of crap! The world would be a much better place without dogs! My motto is "For each dog, one bullet." There's nothing in the world lower than a fkg dog!!

  • @darkstranger1970
    @darkstranger1970 ปีที่แล้ว +9

    Every complicit staff member should be fired & Premier Inn sued for this callous act.
    There is no justification for this , disgusting...

    • @josephinetracy1485
      @josephinetracy1485 ปีที่แล้ว

      She brought one of the filthiest creatures on earth, one that eats it's own crap, into their building! All societies should take the responsibility of providing a person---a trained HUMAN being---free of charge, to serve as a guide for any blind person. dogs need to finally be tossed onto the ash-bin of history! I just cannot fathom anyone saddling themselves down with one of these vermin sacks of shit! dogs are dangerous, scroungy, destructive, hideous, vile, miserable, disgusting, demented, sleazy, cowardly, soulless, treasonous, useless, filthy, disease, bacteria, grease, parasite, and stench ridden bags of crap! The world would be a much better place without dogs! My motto is "For each dog, one bullet." There's nothing in the world lower than a fkg dog!!

  • @komorebi3055
    @komorebi3055 2 ปีที่แล้ว +43

    Hopefully it will have a lasting impact to Premier Inn too.

    • @MayYourGodGoWithYou
      @MayYourGodGoWithYou ปีที่แล้ว +2

      Why, because ONE hotel managed to employ ONE/TWO bad employees, you thing the ENTIRE chain and ALL employees should suffer. Hope you use the same rationale to ANY shop, cinema or other venue that also offers appalling service or discriminates against one person for any reason.

  • @jimh4375
    @jimh4375 ปีที่แล้ว +70

    You needed to confirm the dog, that seems reasonable. So you let her check in and then decide to barge into her room at 10:30 pm and demand proof, knowing that anyone who could verify the dog is at home in bed. Disgusting and savage behavior, the word hospitality should never be used in connection with such a group of bullish thugs.

    • @alayneperrott9693
      @alayneperrott9693 ปีที่แล้ว +4

      You only have to look at her to see that she has a serious visual impairment.

    • @jimh4375
      @jimh4375 ปีที่แล้ว +2

      @@alayneperrott9693 Good point but, I'm not sure the hotel staff here are bright enough to observe much. I feel safe guessing that logic never entered their mind either.

    • @karinschild9020
      @karinschild9020 ปีที่แล้ว +1

      Well said

  • @fionaforward3358
    @fionaforward3358 ปีที่แล้ว +1

    This is disgusting.How cruel.Who would pretend they are blind?

  • @tardismole
    @tardismole ปีที่แล้ว +18

    Happens to physically disabled people as well. I was refused entry into Tesco during lockdown because I couldn't use the steps. It is our only local grocery shop with disabled access. They had a one-way system, which I completely understood, but it excluded disabled people and those with pushchairs and prams. It's what they installed the ramp for in the first place, but they refused to allow me to use it. I never got an apology. I just got excuses. "It's the law" they said. So is disabled access.

    • @tardismole
      @tardismole ปีที่แล้ว +3

      @jack-ph3lq I could have, but the courts were closed. Every case was being postponed, so I could have been waiting years. I would have starved to death by then, since this is our only shop for miles, especially with added travel restrictions on top. So, I went to Corporate and they fired the security guard instead. The rest of the staff know me and I was pleased to find the one way system had been amended a few days later. Although, to be fair, the Equality Act 2010, does not apply in Wales. Our law wasn't passed until 2011 and it is slightly different. It does not apply during emergency measures, such as those in effect during Covid. A bit of a loophole.

    • @WaterspoutsOfTheDeep
      @WaterspoutsOfTheDeep ปีที่แล้ว +1

      That is absolutely outrageous. Peddling 6 feet social distancing pseudo science for a aerosolized virus that bypasses all protection except a biohazard suit vs the real objective fact of a disabled person that will starve to death if they can't buy food. The ignorance, arrogance and audacity of these people to even follow and enforce such stupidity like a brainless herd is unreal.

    • @gabeangel8104
      @gabeangel8104 ปีที่แล้ว +3

      Yes, a pound land near me put a sign up a while back saying no people using any mobility aids were permitted in their shop because one person with a scooter had accidentally damaged something. They enforced the sign too, throwing out any disabled person who tried to enter.
      My partner has also been told to leave our local farmfoods shop, basically because they said her wheelchair was 'an obstruction'.
      I also often come across companies and services that don't even have a protocol for people like me who cannot speak on the phone due to disability and have had so many times when my carers have been told that, unless I give verbal permission, they won't speak to them. While I understand the issue with data protection and everything, they need to have a way around it for people who are mute or deaf because no matter how many times my carers explain that I am incapable of making a sound that will be audible over the phone, let alone clearly confirming my identity and giving permission for my carer to speak on my behalf, they will continue to demand that I do before we can sort out whatever the phone call is for. Also an equal number of companies and services can't seem to understand that, if they are going to phone me, they need to do so during the hours I have a carer at my house because otherwise I can't answer the phone!
      I have missed out on important medical appointments etc. because they repeatedly try to phone while I have no carer here to answer the phone and then give up and discharge me because 'they couldn't get hold of me', and I live in fear of one day not being able to solve a serious issue with my bank or benefits or a utility company because they won't talk to my carers.
      The most crazy thing though is when places try to make a show of having accessibility but haven't bothered to check that it actually is making anything accessible, for example ramps that no wheelchair could ever make it up, lifts that you have to go upstairs to ask someone to turn them on, and disabled toilets that aren't big enough to get a wheelchair in and shut the door!
      It really is disgusting how people with disabilities still get treated, even in this day and age when we are supposed to be protected by law and people should know better than to think discrimination is just fine

    • @tardismole
      @tardismole ปีที่แล้ว

      @@gabeangel8104 Which is illegal. I hope someone reported them. The Poundland in Cardiff Queen Street did the same thing and they were fined. I have hearing problems, too. I've seen my fair share of idiots who make stupid faces so that I have zero chance of lip-reading. Sometimes my disabilities mean that I'm housebound. I can only walk short distances on the good days. British Gas expected me to go outside to read the meter. I can't even reach it and the door step is practically Everest. I fell down them during the call. Did they apologise? No. But they now read the meter themselves.

    • @lynncarden
      @lynncarden ปีที่แล้ว +1

      Sue them for Maga bucks amore get it very publically in papers and television. Another way is see if you can get a few people to with you to walk back and for with (respective) sign that discrimination against whatever... have leaflets n made up stating what they did... .ost will pay up to get rid of problem...Bad press hurts business

  • @alicewilliamson545
    @alicewilliamson545 2 ปีที่แล้ว +15

    Absolutely disgusting 😤!

    • @josephinetracy1485
      @josephinetracy1485 ปีที่แล้ว

      She brought one of the filthiest creatures on earth, one that eats it's own crap, into their building! All societies should take the responsibility of providing a person---a trained HUMAN being---free of charge, to serve as a guide for any blind person. dogs need to finally be tossed onto the ash-bin of history! I just cannot fathom anyone saddling themselves down with one of these vermin sacks of shit! dogs are dangerous, scroungy, destructive, hideous, vile, miserable, disgusting, demented, sleazy, cowardly, soulless, treasonous, useless, filthy, disease, bacteria, grease, parasite, and stench ridden bags of crap! The world would be a much better place without dogs! My motto is "For each dog, one bullet." There's nothing in the world lower than a fkg dog!!

    • @andrewdaley5480
      @andrewdaley5480 ปีที่แล้ว

      For a troll your very descriptive. 🇬🇧

    • @josephinetracy1485
      @josephinetracy1485 ปีที่แล้ว

      @@andrewdaley5480 I meant every GD word of it.

  • @sandrasweeney798
    @sandrasweeney798 ปีที่แล้ว +13

    What I don't understand is what was so important that they had to remove her from the premises in the dark of night. Who used a master key? What did he think he was doing? Any news on what's happened since?

    • @WaterspoutsOfTheDeep
      @WaterspoutsOfTheDeep ปีที่แล้ว +1

      What is even more egregious is breaking into someones paid for and approved room they are in, in the middle of night. There is virtually no reason conceivable other than the building is burning down. Far less over a dog even if she wasn't blind it still would be just as absurd, you would bring it up the next day or not even since they passed that point they approved her prior, it's too late.

  • @gilliangoodman6362
    @gilliangoodman6362 ปีที่แล้ว +5

    Absolutely disgraceful,the staff involved should be sacked and certainly should be investigated ,the poor lady is absolutely devastated 😠

    • @josephinetracy1485
      @josephinetracy1485 ปีที่แล้ว

      She brought a filthy creature that eats it's own crap, into their building! THAT is what is disgraceful! All societies should take the responsibility of providing a person---a trained HUMAN being---free of charge, to serve as a guide for any blind person. dogs need to finally be tossed onto the ash-bin of history! I just cannot fathom anyone saddling themselves down with one of these vermin sacks of shit! dogs are dangerous, scroungy, destructive, hideous, vile, miserable, disgusting, demented, sleazy, cowardly, soulless, treasonous, useless, filthy, disease, bacteria, grease, parasite, and stench ridden bags of crap! The world would be a much better place without dogs! My motto is "For each dog, one bullet." There's nothing in the world lower than a fkg dog!!

  • @davidmanley9437
    @davidmanley9437 ปีที่แล้ว +25

    Sounds to me Enforcement of the law is needed and appropriate actions taken as needed

    • @edithbannerman4
      @edithbannerman4 ปีที่แล้ว

      @Hello there, how are you doing this blessed day?

    • @josephinetracy1485
      @josephinetracy1485 ปีที่แล้ว

      All societies should take the responsibility of providing a person---a trained HUMAN being---free of charge, to serve as a guide for any blind person. dogs need to finally be tossed onto the ash-bin of history! I just cannot fathom anyone saddling themselves down with one of these vermin sacks of shit! dogs are dangerous, scroungy, destructive, hideous, vile, miserable, disgusting, demented, sleazy, cowardly, soulless, treasonous, useless, filthy, disease, bacteria, grease, parasite, and stench ridden bags of crap! The world would be a much better place without dogs! My motto is "For each dog, one bullet." There's nothing in the world lower than a fkg dog!!

  • @Paris45627
    @Paris45627 ปีที่แล้ว +2

    HOW LOW CAN YOU GO PUTTING THIS BLIND LADY AN HER DOG IN THE DUMP. YOUR TURN NEXT 🙏🙏🙏🙏🙏🙏🙏🙏🙏god bless you lady ,dog .amen

  • @marciacapell1541
    @marciacapell1541 ปีที่แล้ว +10

    Well where did this poor scared lady go for shelter with her dog in the middle of the night for godsake 😢😢😢

  • @lulu-iz7bv
    @lulu-iz7bv ปีที่แล้ว +4

    I hope that the poor woman wins in court. Those people are not just morons--they are evil!

    • @josephinetracy1485
      @josephinetracy1485 ปีที่แล้ว

      Bringing a diseased creature into a place of business is evil!! All societies should take the responsibility of providing a person---a trained HUMAN being---free of charge, to serve as a guide for any blind person. dogs need to finally be tossed onto the ash-bin of history! I just cannot fathom anyone saddling themselves down with one of these vermin sacks of shit! dogs are dangerous, scroungy, destructive, hideous, vile, miserable, disgusting, demented, sleazy, cowardly, soulless, treasonous, useless, filthy, disease, bacteria, grease, parasite, and stench ridden bags of crap! The world would be a much better place without dogs! My motto is "For each dog, one bullet." There's nothing in the world lower than a fkg dog!!

  • @EWAMILENAP
    @EWAMILENAP 2 ปีที่แล้ว +23

    Premier Inn, your policy is inhuman.

  • @keithscott1926
    @keithscott1926 ปีที่แล้ว +28

    Britain needs a equivalent to Americans with disabilities act to protect the disabled from discrimination.

    • @tangmerebob2395
      @tangmerebob2395 ปีที่แล้ว +12

      We have laws ,the disabilities act 2010. Premises cannot ban service dogs just because they don't like dogs

    • @MarcG7424
      @MarcG7424 ปีที่แล้ว +12

      They already have it however it needs to be enforced better

    • @MeredithPutvin
      @MeredithPutvin ปีที่แล้ว +9

      The US has these same issues with Businesses Ignorant of the Law. Plus Service animals are more than just Guide Dogs for the Blind these days and many people are abusing the law with their "Emotional Support Animals" that have no training whatsoever

    • @Genie86333
      @Genie86333 ปีที่แล้ว

      @@MeredithPutvin Exactly. You should see the ignorant comments on every video about service dogs that prove that 99% of people don't know the correct laws about service dogs/ESAs, etc.

  • @slothmonkey9579
    @slothmonkey9579 ปีที่แล้ว +9

    I hope the staff responsible for this was fired. This is unacceptable

    • @josephinetracy1485
      @josephinetracy1485 ปีที่แล้ว

      She brought one of the filthiest creatures on earth, one that eats it's own crap, into their building! All societies should take the responsibility of providing a person---a trained HUMAN being---free of charge, to serve as a guide for any blind person. dogs need to finally be tossed onto the ash-bin of history! I just cannot fathom anyone saddling themselves down with one of these vermin sacks of shit! dogs are dangerous, scroungy, destructive, hideous, vile, miserable, disgusting, demented, sleazy, cowardly, soulless, treasonous, useless, filthy, disease, bacteria, grease, parasite, and stench ridden bags of crap! The world would be a much better place without dogs! My motto is "For each dog, one bullet." There's nothing in the world lower than a fkg dog!!

  • @Pippi-Longstocking
    @Pippi-Longstocking ปีที่แล้ว +15

    This is ridiculous. If they really thought she was lying, what’s the harm in letting them stay through the night and then have a solicitor send a letter and resolving it in court? And once in court she can prove them wrong. It’s not like they were partying and disturbing others. That shouldn’t happen either but what I’m saying is that rather than toss a quiet couple (plus seeing eye dog) on the street in the middle of the night during bonfire night after staff enters their room in the middle of the night, just let attorneys deal with it.

    • @josephinetracy1485
      @josephinetracy1485 ปีที่แล้ว

      All societies should take the responsibility of providing a person---a trained HUMAN being---free of charge, to serve as a guide for any blind person. dogs need to finally be tossed onto the ash-bin of history! I just cannot fathom anyone saddling themselves down with one of these vermin sacks of shit! dogs are dangerous, scroungy, destructive, hideous, vile, miserable, demented, sleazy, cowardly, soulless, treasonous, useless, filthy, disease, bacteria, grease, parasite, and stench ridden bags of crap! The world would be a much better place without dogs! My motto is "For each dog, one bullet." There's nothing in the world lower than a fkg dog!!

  • @robingraham6820
    @robingraham6820 ปีที่แล้ว +4

    Nothing would surprise me with Premier Inn.
    Years ago, we booked a premier inn 3 months in advance to be sure we had a place to stay after a family wedding. A few days before the date we were to stay we checked all was in order, it was. We arrived about 11pm on the evening we had booked only to be told the room was no longer available. The reason given was that an electrical fault had occurred. My wife was 8 months pregnant, we were tired, it was a foul winters night, howling wind and heavy rain. We put it to them that this was not good enough. While we stood at reception several other people came in and were given rooms. When they realised that they were making a massive mistake they offered us a room 30 miles away in a city centre on a Saturday night. We had no choice but to find this city centre place. The security was scary, the noise from the boozed up party goers went on till about 4am, there was nowhere for breakfast, and our car had to be out of the car park half a mile away by 7:30am or feed the metre £2 an hour or be clamped.
    I wish I had just driven the 300miles home.
    So, sue them for every penny you can, I wish I had had the courage to do that.
    Premier inn is run by greedy cowboys who give bonuses to poorly paid staff to sell rooms to last minute unbooked arrivals with no regard as to weather that results in selling more rooms than they have available.

  • @natalyguardado4604
    @natalyguardado4604 ปีที่แล้ว +2

    I am visually impaired myself, and when I clicked on this video, I knew that I wasn’t going to like hearing these news. Those people should be ashamed of themselves. I am angry of the way they treated that poor woman. I know it’s been eight months since this was reported, but it’s still the stupidest thing I’ve ever heard. Shame on those people.

    • @josephinetracy1485
      @josephinetracy1485 ปีที่แล้ว

      She brought one of the filthiest creatures on earth, one that eats it's own crap, into their building! All societies should take the responsibility of providing a person---a trained HUMAN being---free of charge, to serve as a guide for any blind person. dogs need to finally be tossed onto the ash-bin of history! I just cannot fathom anyone saddling themselves down with one of these vermin sacks of shit! dogs are dangerous, scroungy, destructive, hideous, vile, miserable, disgusting, demented, sleazy, cowardly, soulless, treasonous, useless, filthy, disease, bacteria, grease, parasite, and stench ridden bags of crap! The world would be a much better place without dogs! My motto is "For each dog, one bullet." There's nothing in the world lower than a fkg dog!!

  • @mariababiak561
    @mariababiak561 2 ปีที่แล้ว +10

    Shameful

  • @kylieknight2365
    @kylieknight2365 ปีที่แล้ว +1

    Absolutely despicable! I hope she gets compensated majorly!

  • @joebutler3118
    @joebutler3118 2 ปีที่แล้ว +25

    This is so f.ckin cruel 💔

    • @josephinetracy1485
      @josephinetracy1485 ปีที่แล้ว

      She brought one of the filthiest creatures on earth, one that eats it's own crap, into their building! All societies should take the responsibility of providing a person---a trained HUMAN being---free of charge, to serve as a guide for any blind person. dogs need to finally be tossed onto the ash-bin of history! I just cannot fathom anyone saddling themselves down with one of these vermin sacks of shit! dogs are dangerous, scroungy, destructive, hideous, vile, miserable, disgusting, demented, sleazy, cowardly, soulless, treasonous, useless, filthy, disease, bacteria, grease, parasite, and stench ridden bags of crap! The world would be a much better place without dogs! My motto is "For each dog, one bullet." There's nothing in the world lower than a fkg dog!!

  • @robertheinrichvonseyfenste267
    @robertheinrichvonseyfenste267 ปีที่แล้ว +4

    boycott ALL the hotels in this chain.... it is disgusting

  • @gabrieladee9898
    @gabrieladee9898 ปีที่แล้ว +4

    Poor lady 😮this is shameful 😞

  • @patriciadrury8557
    @patriciadrury8557 ปีที่แล้ว +3

    What ??? This is disgusting bah poor lady and the dog she so needs what in the world is happening

  • @supermodellexi2991
    @supermodellexi2991 ปีที่แล้ว +6

    Very common in Australia... hotels/motels have a room designated for pets so they can advertise pet friendly but are really not.

  • @veronicasanacion
    @veronicasanacion ปีที่แล้ว +7

    She is a woman who deserves respect by males. Too many women are sexually abused in society. Besides, she caused no harm, did not hurt anyone. No sane reason for those males to enter her room without her consent.

    • @robertwilliams060
      @robertwilliams060 ปีที่แล้ว

      @Hello there, how are you doing this blessed day?

    • @josephinetracy1485
      @josephinetracy1485 ปีที่แล้ว

      Anyone who owns a filthy, diseased creature that eats it's own crap does NOT deserve to be treated with respect! All societies should take the responsibility of providing a person---a trained HUMAN being---free of charge, to serve as a guide for any blind person. dogs need to finally be tossed onto the ash-bin of history! I just cannot fathom anyone saddling themselves down with one of these vermin sacks of shit! dogs are dangerous, scroungy, destructive, hideous, vile, miserable, disgusting, demented, sleazy, cowardly, soulless, treasonous, useless, filthy, disease, bacteria, grease, parasite, and stench ridden bags of crap! The world would be a much better place without dogs! My motto is "For each dog, one bullet." There's nothing in the world lower than a fkg dog!!

  • @melindaescamilla4128
    @melindaescamilla4128 ปีที่แล้ว

    So sorry for what happened to you and yes sue them for every Damm penny they have God bless you and justice ⚖ to the fullest be strong and good luck.

  • @nettiebetti1484
    @nettiebetti1484 2 ปีที่แล้ว +4

    This is terrible!! Shame on those staff

  • @sarahbrennan1342
    @sarahbrennan1342 2 ปีที่แล้ว +7

    Poor lady …good that she is getting legal advice.. Not acceptable the way she was treated … disgusting…. Will Lenny Henry still do the adverts … hopefully not

  • @carolmccullough-kuchar4782
    @carolmccullough-kuchar4782 ปีที่แล้ว +1

    Oh my goodness! This poor woman. To be treated like this is totally unacceptable! She wasn't safe, couldn't see, night blindness, and all. I can't see out of my left eye. When I go completely blind, I hope I can have a guide dog and also hope I won't be treated like that. So horrible. Those workers need to be fired and also spend some time locked up. Also sue the hotel for not training their workers.

    • @josephinetracy1485
      @josephinetracy1485 ปีที่แล้ว

      She brought one of the filthiest creatures on earth, one that eats it's own crap, into their building! All societies should take the responsibility of providing a person---a trained HUMAN being---free of charge, to serve as a guide for any blind person. dogs need to finally be tossed onto the ash-bin of history! I just cannot fathom anyone saddling themselves down with one of these vermin sacks of shit! dogs are dangerous, scroungy, destructive, hideous, vile, miserable, disgusting, demented, sleazy, cowardly, soulless, treasonous, useless, filthy, disease, bacteria, grease, parasite, and stench ridden bags of crap! The world would be a much better place without dogs! My motto is "For each dog, one bullet." There's nothing in the world lower than a fkg dog!!

  • @brendareed5050
    @brendareed5050 2 ปีที่แล้ว +28

    the employees who did this need to be educated on the ADA laws. This behavior is inexcusable. Guess they will get educated in the lawsuit process.

    • @danielledewitt1
      @danielledewitt1 ปีที่แล้ว +8

      This happened in the uk.

    • @danielledewitt1
      @danielledewitt1 ปีที่แล้ว +3

      @E Boston Well said.

    • @dcc2351
      @dcc2351 ปีที่แล้ว +7

      Needs to be fired. They don't have enough empathy to work with the public. They aren't worth the risk!!!

    • @alwaysyouramanda
      @alwaysyouramanda ปีที่แล้ว +3

      Yeah.. with a lawsuit

  • @sharibigay4712
    @sharibigay4712 ปีที่แล้ว +2

    Not only was this disgusting and illegal, but to break into her room at night to kick her out. What, they didn't see the guide dog when she checked in? Or did some a hole bully start the night shift, and found out there was a guide dog in one of the rooms and decided they were bored and wanted some drama?

  • @Baby-gt2bm
    @Baby-gt2bm ปีที่แล้ว +1

    I hope she sues that hotel ❤.

    • @andrewdaley5480
      @andrewdaley5480 ปีที่แล้ว

      Under the disability discrimination act. 🇬🇧 👍

  • @chandlerhembree9607
    @chandlerhembree9607 ปีที่แล้ว

    Hope the young lady and her dog gets millions ....

  • @AnamLiath
    @AnamLiath ปีที่แล้ว +5

    I'm a sighted person with brain damage. I can see, but my brain doesn't make sense of what my eyes tell them. I can fall down stairs, walk into traffic, stand in the street and other dangers. My Sarge is the part of my brain that can't be aware for my safety. I sympathize and feel rage at what was done too the two of you. Assistance dogs and guide dogs become part of your body, almost as close as your own skin.

    • @josephinetracy1485
      @josephinetracy1485 ปีที่แล้ว

      All societies should take the responsibility of providing a person---a trained HUMAN being---free of charge, to serve as a guide for any blind person or whomever needs it. dogs need to finally be tossed onto the ash-bin of history! I just cannot fathom anyone saddling themselves down with one of these vermin sacks of shit! dogs are dangerous, scroungy, destructive, hideous, vile, miserable, disgusting, demented, sleazy, cowardly, soulless, treasonous, useless, filthy, disease, bacteria, grease, parasite, and stench ridden bags of crap! The world would be a much better place without dogs! My motto is "For each dog, one bullet." There's nothing in the world lower than a fkg dog!!

  • @SimplySheilaB
    @SimplySheilaB ปีที่แล้ว +3

    Omg, way to completely destroy her confidence about travel, hope she’s ok?

  • @denisethorbjornsen7493
    @denisethorbjornsen7493 ปีที่แล้ว +1

    Get a lawyer and Sue!!!

  • @AliceA333
    @AliceA333 ปีที่แล้ว +2

    Guide dog refusals are COMMON?!?!? ARE YOU KIDDING!? "You should leave then", unbelievable. The front desk should be charged w/sexual assault for breaking in & watching her naked.

  • @rayflynn162
    @rayflynn162 2 ปีที่แล้ว +7

    Won't be booking with this company again.

  • @gaviny-w3569
    @gaviny-w3569 ปีที่แล้ว +2

    I'm aspergers, I was surprised for UK, very poor assistance, support for mental health, similar to new Zealand unfortunately

  • @dennisshank2715
    @dennisshank2715 ปีที่แล้ว +2

    I think that the employees that did this need to be charged with criminal trespass, breech of contract, and all of them fired. How much do you want to bet that they just wanted to see her naked?

  • @colorbugoriginals4457
    @colorbugoriginals4457 ปีที่แล้ว +2

    have a service dog that helps with mobility issues. i think i might legit cry if this happened to me. i hope she gets some kind of restitution for such emotional trauma.

    • @colorbugoriginals4457
      @colorbugoriginals4457 ปีที่แล้ว +1

      really physical trauma too, to be abruptly put out on the street at night with her condition, no wonder she had a panic attack.

  • @ransomdaniels8395
    @ransomdaniels8395 ปีที่แล้ว +4

    W T F??! ! What is the deal with the dog, for God's sake?! 😢

  • @jeangriffin2536
    @jeangriffin2536 ปีที่แล้ว

    My daughter has the same problems. She wasn't blind, but had lots of problems even when she had proof. He passed away almost a year ago in October. I hope you win your case, because they were in the wrong. Say hello to your dog for me.

  • @WaterspoutsOfTheDeep
    @WaterspoutsOfTheDeep ปีที่แล้ว +2

    Absolutely egregious! The audacity to break into a womans room that was paid and approved for, in the night no less while someone is sleeping and tell them to leave should be absolutely criminal. And over a dog no less is even more ridiculous even if it wasn't a guide dog it is still totally unjustified. This is unreal that such a thing happened. What kind of an idiot manager would ever in a million years have such a warped thought process to approve such a thing.

    • @josephinetracy1485
      @josephinetracy1485 ปีที่แล้ว

      She brought one of the filthiest creatures on earth, one that eats it's own crap, into their building! All societies should take the responsibility of providing a person---a trained HUMAN being---free of charge, to serve as a guide for any blind person. dogs need to finally be tossed onto the ash-bin of history! I just cannot fathom anyone saddling themselves down with one of these vermin sacks of shit! dogs are dangerous, scroungy, destructive, hideous, vile, miserable, disgusting, demented, sleazy, cowardly, soulless, treasonous, useless, filthy, disease, bacteria, grease, parasite, and stench ridden bags of crap! The world would be a much better place without dogs! My motto is "For each dog, one bullet." There's nothing in the world lower than a fkg dog!!

  • @mrpipspoppersv9093
    @mrpipspoppersv9093 ปีที่แล้ว +2

    It's discrimination based on an assumption, It's bang out of order.

  • @brt5273
    @brt5273 ปีที่แล้ว +4

    Seems to me this should have been settled at check-in. If they allowed her to check-in with her dog she should have not been harrassed about it later, at least for the duration of the first night. Very unreasonable, and I think criminal behavior to enter the room without the occupant's permission.

  • @deborahs8941
    @deborahs8941 ปีที่แล้ว

    I have a blind daughter she does not have a guide dog, but this treatment is so totally unacceptable. It saddens my heart.

  • @karen46600
    @karen46600 ปีที่แล้ว +2

    Close THIS PLACE DOWN ASAP

  • @patgeorge1
    @patgeorge1 ปีที่แล้ว +2

    Terrible!

  • @bigfoot14eee99
    @bigfoot14eee99 ปีที่แล้ว +1

    A few years ago in Michigan, a manager kicked out a woman with an assistance dog. (can't remember what type) The manager was fired but the place still went out of business in a month.

  • @maljohn1414
    @maljohn1414 ปีที่แล้ว +2

    SICK

  • @brendatenorio5721
    @brendatenorio5721 ปีที่แล้ว +2

    For a country that is proud of its love for animals this story is interesting and sad.

    • @josephinetracy1485
      @josephinetracy1485 ปีที่แล้ว

      dogs are not animals stupid! They're disgusting man-made mutants. That woman brought one of the filthiest creatures on earth, one that eats it's own crap, into their building! In a sane society, she would be charged! All societies should take the responsibility of providing a person---a trained HUMAN being---free of charge, to serve as a guide for any blind person. dogs need to finally be tossed onto the ash-bin of history! I just cannot fathom anyone saddling themselves down with one of these vermin sacks of shit! dogs are dangerous, scroungy, destructive, hideous, vile, miserable, disgusting, demented, sleazy, cowardly, soulless, treasonous, useless, filthy, disease, bacteria, grease, parasite, and stench ridden bags of crap! The world would be a much better place without dogs! My motto is "For each dog, one bullet." There's nothing in the world lower than a fkg dog!!

  • @bernardovellapasibi1088
    @bernardovellapasibi1088 ปีที่แล้ว +1

    That is a discrimination, the government should close and shot down the hotel!

  • @ES-7766
    @ES-7766 ปีที่แล้ว

    This is absolutely shocking and uncalled for!

  • @winnieewing7730
    @winnieewing7730 ปีที่แล้ว

    Very bad staff training. Her room should never have been entered without permission. I am to much a lady to say what should be done. God Bless the lady and her beautiful dog 🐕 ❤️ 🙏

  • @ericconnor8419
    @ericconnor8419 ปีที่แล้ว +2

    I was not surprised as soon as I saw 'Premier Inn' You get some very peculiar characters working there, they are best avoided.

  • @alanmacification
    @alanmacification ปีที่แล้ว +3

    There is a surprisingly large portion of the population who believe disabled people are faking it. If you happen to have a crew of these people together , these things happen. In Canada, it is illegal to even question the legitimacy of a serve animal, or to question the nature of the person's disability. Yet, due to public ignorance, these incidents happen here also.

  • @jcse16
    @jcse16 ปีที่แล้ว +1

    I will make a mental note to use any other hotel chain in future, Premier Inn clearly hate their customers. I hope she sues them for every penny.

  • @angelanderson9515
    @angelanderson9515 ปีที่แล้ว

    Sounds about right for this world. 👍

  • @robertstorey7476
    @robertstorey7476 ปีที่แล้ว

    You can't even begin to understand the thought processes that would lead to them thinking this was at all appropriate.

  • @ladymephisto1647
    @ladymephisto1647 ปีที่แล้ว

    Employees of businesses who treat people with guide dogs this badly need to be dealt with more harshly. Not just fired.

  • @nicholaskennedy1748
    @nicholaskennedy1748 ปีที่แล้ว

    I hope whoever kicked her out was sacked. Doesn't even qualify as human.

  • @sunflower-xj6pe
    @sunflower-xj6pe ปีที่แล้ว +2

    Enfield, says it all if you know what I mean.

  • @AnnabelleJARankin
    @AnnabelleJARankin ปีที่แล้ว

    Disgraceful bullying.

  • @angelapatscheider5538
    @angelapatscheider5538 ปีที่แล้ว

    What a shame for that hotel!😢

  • @stephaniereif7790
    @stephaniereif7790 ปีที่แล้ว +1

    Here in US it’s illegal to ask for proof re your guide dog . Not allowing a service dog here can carry up to $2,500 fine or up to 6 months in jail.

  • @lauriemapplebeck1286
    @lauriemapplebeck1286 ปีที่แล้ว

    Good I am please that the young lady is going after these people! Shame!

  • @alisahammons9949
    @alisahammons9949 ปีที่แล้ว

    That is the meanest thing anyone can do, it is unexpectedable

  • @vincentwhelan475
    @vincentwhelan475 ปีที่แล้ว

    I've just seen this and I'm disgusted. Well done premier inn will never use your hotels again...

  • @vk88864
    @vk88864 ปีที่แล้ว

    I saw the title of this video and that was enough for me to go off. If I was there we and your guide would be kicked out dear because I will not stand for that.

  • @drewskidrewski8945
    @drewskidrewski8945 ปีที่แล้ว

    If the lady is legally blind and has an dog. I smell millions 😂

  • @mariahsmom9457
    @mariahsmom9457 ปีที่แล้ว +5

    Is this legal in the UK? To ban people and their guide dogs?

    • @mariahsmom9457
      @mariahsmom9457 ปีที่แล้ว +3

      Seems like they say it happens a lot. The UK is a hot mess, poor lady and her dog. How scary for them both.

    • @connorsargeant6581
      @connorsargeant6581 ปีที่แล้ว

      It's illegal

    • @julieolsen7869
      @julieolsen7869 ปีที่แล้ว

      I would have a notice in the front office, explaining why l would not allow dogs .. or children for that matter,, my choice not your.

    • @connorsargeant6581
      @connorsargeant6581 ปีที่แล้ว +1

      @@julieolsen7869 it's illegal to refuse a guide dog and people/businesses are fined.

    • @julieolsen7869
      @julieolsen7869 ปีที่แล้ว

      I am not in the uk. I dont know the rules for every country, l would not have a guest house for public anyway.. would be smaller and invitation only......

  • @afsanaparvez6112
    @afsanaparvez6112 ปีที่แล้ว

    That's truly disgusting by the hotel

  • @alisonj9533
    @alisonj9533 ปีที่แล้ว

    It's plain bloody rude!

  • @lacywagner37
    @lacywagner37 ปีที่แล้ว +3

    Thay should have checked therr papers and asked for them also its not ok to put out someone who is blind someone could have hurt her . Im so happy she had her boyfriend because if she didn't something bad could have happened. I feel like the hotel didn't deal with it in the right way and she said that she was dressing when thay came in so thay didn't knock on the door thay just came in thats not ok . There so much wrong with how this happened.

  • @jhariette
    @jhariette ปีที่แล้ว

    Will never stay in that hotel no more!!!!