I’m not sure of the make/model of my desk but it was stuck all the way up, I held the up and down buttons together and the desk finally started lowering, once it got all the way down I noticed that it adjusted itself, left side was a bit higher than the right side which caused the stuck position. Thanks for the help
@@valeryrosephotography3357 Did you manage to get yours fixed? Mine is stuck in a standing position and for some reason wont do anything - even trying holding the down arrows etc
OMG. Thank you so much for this info. My desk had been uneven for 5+ years. Here I was accepting the fact that the left leg motor was broken and time to buy a new one. So, I tried to long hold the buttons to see if my desk has a reset and Voila! The desk started to go up a little and did it's thing to reset the leg heights. Crazy, right? I am forever grateful.
!!!Hi5 DESK OWNERS, read my comment for your solution!!! I have a Hi5 adjustable height desk, and the solution to my problem was not in this video. However I could find the manual and it said: "Keep pressing "S" until the display shows "FAC" then press "S" again to confirm to store the control system to factory setting. " THIS WORKED FOR ME. I could not lower my desk until a certain point, but this is how factory reset works on Hi5 desks. I had to set my presets again, but it wasn't much of a deal. Hope my comment helps.
Super helpful video. I didn't even know my standing desk could set a container stop, but had someone done so accidentally. Resetting that fixed my issue. Thank you!
For me this was all cable management! I have an uplift desk and Just the slight tugging of the cord into the control box was enough to make the control box think there was a collision. Symptoms: The desk would be on its way up and then would stop, reverse direction and come back down an inch or so... Fastened the cords snug to the desk with included velcro hooks and no more issues! GL
The first tip worked like a charm on my Kinnarps CBC-Suspa-2-280VA. Thank you! I was sceptical to send the table down to the lowest setting, in case i was stuck with a bench instead of a table.
It looks like mine cycled out and now is stuck on the error E10, and I can't figure out how to get it out. I would not get a standing desk from inbox zero. You can't find the parts and their is no website to contact to help dispute stuff.
I own a Versadesk. It stopped going up and down and its currently stuck on the upright posotion. The condition of it is perfect. I tried all these and nothing worked. Im gonna have to Email their support i guess. Nice video. Thank You
I've spent 2 hours troubleshooting my 3 leg, L-Shaped desk (one leg won't go down during reset, but other 2 have, and now it's way out of whack). Ive reset it, at least a dozen times. I've also tried to swap around the legs cords that connect to main box... and nothing. Any advice?
I’m having similar issue, but mine is the opposite. My middle third leg won’t go UP, but everything else works fine. Just spent 6 hours building it i’m pissed.
What brand is it and did you try plugging the motor into control where a working motor was plugged? If it moves a little then stops it’s most likely the motor is not talking to the controller.
I have no power to my key pad at all. I just got my desk and it worked great for about 3 hours. Now it’s stuck in the standing position and I can’t get it to come down because there’s no power going to the keypad. I tried call the resetting steps and nothing has turned it on.
Worked for me on my Workrite Ergo desk! All I had to do was unplug it, and take it all the way down then it started going back up. I think it was somehow off/uneven. Thanks for this! I might have thrown the desk away otherwise!!
Great info, sterling presentation! Relevant in 2023. I would be happy to see more content from the host presenter and RightAngle Products and will be seeking them out. Concise, clear instructions with no wonky intro.
Hi, Yesterday a cord got caught when my desk was lifting. Today it wouldn't turn on. I wiggled things around and eventually it turned on. The desk now turns on but when I press the arrows / numbers / M nothing happens. I already un/plugged back in but the number and height don't change. It is stuck in the high position. Suggestions? BRAND: SHW Electric Height Adjustable Mobile Rolling Standing Desk Workstation TRIED: 1- Plugged / unplugged for 30 seconds 2- Reset: up/ down arrow held for 30 seconds over and over 3- Held M button for a long period of time to try different reset 4- Tried different buttons 5- Has the same items it always has, and it is at the highest position not going down so it can't be heavy items 6- Rechecked cords but it is staying on (so it doesn't seem like it's loose) it just doesn't respond to button presses. Help?
I cant find my standing desk power cable to plug in the male part. I know that sounds crazy but that is my issue. EDIT: I found it! It was in the cable management box under my desk. It was hiding so well since I had a professional put the desk together that I had no clue where to plugin the male part.
The legs on my desk are at two completely different heights (one at max height and one at lowest height) - how can i remedy this issue without having to throw the whole desk away?
@@RightAngleProducts Hey! hope you are well! I have a standing desk that is stuck in the standing position. Nothing seems to be working - power light is on on the battery underneath, but i noticed that the control panel lights arent coming on - so nothing is happening - Any tips on what to do here? It just randomly stopped one day and never worked again
These kinds of desk are a wast of money. my desk is stuck all the way to top and is not resetting it only worked for a short while after buying. I now have a useless space taker upper in my office Your better off just putting something on your desk to make it higher if thats what you want. It is not in the locked position.
Did you contact the manufacturer? I know our desks have a 10 year warranty. Your desk should have something. They always say it’s the service after the sale that counts.
If you're on a computer, hover your mouse over the video, then click the small "i" icon at the top righthand side of the screen! If you're on mobile, tap on the video, click on the icon at the top right of the screen (it looks like three dots in a vertical line), then select the option with the "i" icon and says "From RightAngle Products".
Apologies for the confusion. TH-cam makes it a bit complicated. Here's how you can find it: If you're on a computer, hover your mouse over the video, then click the small "i" icon at the top righthand side of the screen! If you're on mobile, tap on the video, click on the icon at the top right of the screen (it looks like three dots in a vertical line), then select the option with the "i" icon and says "From RightAngle Products".
I got it sorted now. So just try this ..get the table upside down and then try to pull the shaft rod out by putting pressure on the motor side of the table. Now when the rod is out . Manually adjust the uneven lengths. You should be able to with no much energy as well. Then fix the rod back such that the the shaft on the non motor side is well inserted and fixed deep inside. In my case this was the issue and then you’re good to turn the table back . Let me know if this helps
I’m not sure of the make/model of my desk but it was stuck all the way up, I held the up and down buttons together and the desk finally started lowering, once it got all the way down I noticed that it adjusted itself, left side was a bit higher than the right side which caused the stuck position. Thanks for the help
Goodness, holding the up and down button worked!!! Thank you
Ugh it’s not working for me
Thank you! • It's Fixed.
@@valeryrosephotography3357 Did you manage to get yours fixed? Mine is stuck in a standing position and for some reason wont do anything - even trying holding the down arrows etc
Thank you for this comment!!! Holding both buttons allowed me to reset my desk
Put a new desk together and manual said nothing about doing a manual reset to get it to work. THANK YOU!
OMG. Thank you so much for this info. My desk had been uneven for 5+ years. Here I was accepting the fact that the left leg motor was broken and time to buy a new one. So, I tried to long hold the buttons to see if my desk has a reset and Voila! The desk started to go up a little and did it's thing to reset the leg heights. Crazy, right? I am forever grateful.
Thank you for this video, saved me from throwing the whole desk in the garbage! lol. Keep making great videos.
am here to look into how I can say fuk the warranty am my own warranty when I buy used desk since hell no am i spending nearly two grand per desk
!!!Hi5 DESK OWNERS, read my comment for your solution!!!
I have a Hi5 adjustable height desk, and the solution to my problem was not in this video. However I could find the manual and it said:
"Keep pressing "S" until the display shows "FAC" then press "S" again to confirm to store the control system to factory setting. "
THIS WORKED FOR ME. I could not lower my desk until a certain point, but this is how factory reset works on Hi5 desks. I had to set my presets again, but it wasn't much of a deal. Hope my comment helps.
hey there, my desk miss the driver rod in the motor, is there a piece I can use to put it there? the manufacturer send the desk incomplete
Super helpful video. I didn't even know my standing desk could set a container stop, but had someone done so accidentally. Resetting that fixed my issue. Thank you!
For me this was all cable management! I have an uplift desk and Just the slight tugging of the cord into the control box was enough to make the control box think there was a collision.
Symptoms: The desk would be on its way up and then would stop, reverse direction and come back down an inch or so...
Fastened the cords snug to the desk with included velcro hooks and no more issues! GL
When my table would only go down, not up, the first tip (lowering to the bottom) worked on an Intertek OMT Veyhl - thank you
You’re welcome! - CK
I was scared to let my desk all the way down (it’s a different brand), but I just went ahead and did it and it’s lifting again. Thank you so much!
You're welcome!
same here, great video thanks for the tip!
The first tip worked like a charm on my Kinnarps CBC-Suspa-2-280VA.
Thank you!
I was sceptical to send the table down to the lowest setting, in case i was stuck with a bench instead of a table.
It looks like mine cycled out and now is stuck on the error E10, and I can't figure out how to get it out. I would not get a standing desk from inbox zero. You can't find the parts and their is no website to contact to help dispute stuff.
This is happening to mine and I can’t fix it! Did anything work for you?
I own a Versadesk. It stopped going up and down and its currently stuck on the upright posotion. The condition of it is perfect. I tried all these and nothing worked. Im gonna have to Email their support i guess. Nice video. Thank You
What if mine says like r56 or r53 I don’t understand
Helped even for different kind of desk. You really have to wait 30s. I tried before watching this video for a few seconds and that was not enough.
My High Max standing desk went up but now stuck and wont go back down We unplugged and plugged it back in and did reset on it but still nothing
This was very helpful.
Thank you so much i been having issue s for months now finally fixed my desk
I've spent 2 hours troubleshooting my 3 leg, L-Shaped desk (one leg won't go down during reset, but other 2 have, and now it's way out of whack).
Ive reset it, at least a dozen times. I've also tried to swap around the legs cords that connect to main box... and nothing.
Any advice?
I’m having similar issue, but mine is the opposite. My middle third leg won’t go UP, but everything else works fine. Just spent 6 hours building it i’m pissed.
What brand is it and did you try plugging the motor into control where a working motor was plugged? If it moves a little then stops it’s most likely the motor is not talking to the controller.
Very useful, thank you so much! - the first video about reseting solved my problem
Thank you so much! This did the trick.
I have no power to my key pad at all. I just got my desk and it worked great for about 3 hours. Now it’s stuck in the standing position and I can’t get it to come down because there’s no power going to the keypad. I tried call the resetting steps and nothing has turned it on.
Same… Fkexispot E8 desk worked for a hour and then got stuck in the standing position…
Hi having the same issue here - did you ever get yours resolved?
Hi having the same issue - did you get yours resolved?@@MDJ-nl
Worked for me on my Workrite Ergo desk! All I had to do was unplug it, and take it all the way down then it started going back up. I think it was somehow off/uneven. Thanks for this! I might have thrown the desk away otherwise!!
Excellent!
tanks, this helped. I had already started looking for new desks on my country's craigslist.
Great info, sterling presentation! Relevant in 2023. I would be happy to see more content from the host presenter and RightAngle Products and will be seeking them out.
Concise, clear instructions with no wonky intro.
A rod
Soo helpful thank you very much! I was looking to buy a new desk but resetting fixed it
A faulty capacitors are the problem in some cases.
Hi, Yesterday a cord got caught when my desk was lifting. Today it wouldn't turn on. I wiggled things around and eventually it turned on. The desk now turns on but when I press the arrows / numbers / M nothing happens. I already un/plugged back in but the number and height don't change. It is stuck in the high position. Suggestions?
BRAND: SHW Electric Height Adjustable Mobile Rolling Standing Desk Workstation
TRIED:
1- Plugged / unplugged for 30 seconds
2- Reset: up/ down arrow held for 30 seconds over and over
3- Held M button for a long period of time to try different reset
4- Tried different buttons
5- Has the same items it always has, and it is at the highest position not going down so it can't be heavy items
6- Rechecked cords but it is staying on (so it doesn't seem like it's loose) it just doesn't respond to button presses.
Help?
It sounds like you’ve tried everything you can. Your next step is to contact the desk manufacturer. They will better direct you on next steps. - CK
@@RightAngleProducts I kept pulling the cord and pushing it around, as well as unplugging. Eventually it worked
One of my legs just dosnt work
Thanks so much for sharing this video. So helpful. Reset fixed it 😊
I cant find my standing desk power cable to plug in the male part. I know that sounds crazy but that is my issue. EDIT: I found it! It was in the cable management box under my desk. It was hiding so well since I had a professional put the desk together that I had no clue where to plugin the male part.
My legs are uneven. I've done the reset a couple of times and it's still not fixed. What else can I do to correct this?
Update?
Thank you soooo much, I was so sad! Now I'm good!
I can't thank you enough. you are perfect you solved all the problem :)
This fixed my random amazon standing desk, thank you!!!
You’re welcome!
3rd trick worked for me, thank you!
The legs on my desk are at two completely different heights (one at max height and one at lowest height) - how can i remedy this issue without having to throw the whole desk away?
Which brand of table do you have? I replied to your comment on the other video, but I'm not sure you saw it! - CK
@@RightAngleProducts Hey! hope you are well! I have a standing desk that is stuck in the standing position. Nothing seems to be working - power light is on on the battery underneath, but i noticed that the control panel lights arent coming on - so nothing is happening - Any tips on what to do here? It just randomly stopped one day and never worked again
Omg thank you! You are a life saver.. and gorgeous
Mine won't go lower than 36.6
dont waste your time with the desk got mine and it hasnt worked what so ever everything has been tried nothing works its trash
so helpful thankks
Thank you 👍
Thank you so much.. You are a lifesaver! Kudos :)
Thank you . ❤
thank you!
Thank for doing this! I literally forgot I left the chair under the desk!
Glad it helped! - CK
Nothing worked :/
Second time coming back to this video as I forgot the solution; hold down button for 15-30secs 🎉
thank you !!!
My table is stuck at a level where is only displays RES or E10
Same! Did anything work for you to fix it?
got a desk from ergotopia, solution was to just unplug it and then plug it back in. Simple as that
Life saver!
Thank you so much!!!
You're welcome! - CK
life saver!!!! thank you
Good stuff
My desk would not reset and gives me E4 with beeping sound that would not stop… I have tried all your recommendations nothing helps
If any of our suggestions haven’t worked, your next step will be reaching out directly to the desk manufacturer. - CK
Thanks! This helped my issue
Glad it helped!
These kinds of desk are a wast of money. my desk is stuck all the way to top and is not resetting it only worked for a short while after buying. I now have a useless space taker upper in my office Your better off just putting something on your desk to make it higher if thats what you want. It is not in the locked position.
Did you contact the manufacturer? I know our desks have a 10 year warranty. Your desk should have something. They always say it’s the service after the sale that counts.
Not working!
legend
I have error 01
As do I! How did you fix it?
Thank you so much! I finally got my desk to work! ;)
Glad it helped!
There’s no link when you say click here!!
If you're on a computer, hover your mouse over the video, then click the small "i" icon at the top righthand side of the screen!
If you're on mobile, tap on the video, click on the icon at the top right of the screen (it looks like three dots in a vertical line), then select the option with the "i" icon and says "From RightAngle Products".
@@RightAngleProducts there is no such “i” icon........
Apologies for the confusion. TH-cam makes it a bit complicated. Here's how you can find it: If you're on a computer, hover your mouse over the video, then click the small "i" icon at the top righthand side of the screen!
If you're on mobile, tap on the video, click on the icon at the top right of the screen (it looks like three dots in a vertical line), then select the option with the "i" icon and says "From RightAngle Products".
Insignia desk. Set up. Powered on and it worked just fine for about 3 mins. Now none of these steps work. Very cheap product. Do not recommend.
I tried all of that, I think it's busted. Wahh.
My right side goes up, left side doesn’t the rotational drive doesn’t spin at all on the left side. Reset didn’t work🥲🥲🥲
Hi, any update on this .. we’re you able to figure out
@@preethispark nope still stuck
Did you try reversing the motor cables.
I got it sorted now. So just try this ..get the table upside down and then try to pull the shaft rod out by putting pressure on the motor side of the table. Now when the rod is out . Manually adjust the uneven lengths. You should be able to with no much energy as well. Then fix the rod back such that the the shaft on the non motor side is well inserted and fixed deep inside. In my case this was the issue and then you’re good to turn the table back . Let me know if this helps
In my case it’s a single motor .
thank you !