I had it happen where the screen protector actually lifted all along the crease, and started to crack down the middle also. I ended up taking off the original protector to save the screen and ordered the Whitestone off Amazon. The Whitestone for me failed outright. Didn't adhere well and the front one peeled off first time I put it in my pocket. Returned it and bought a 3-pack by Orzero which has been amazing. Feels great costs WAY less than the Whitestone, all the ools for home install included and becuase there's 3 of them, I'm protected for a while...
The dome white stone It applied flawlessly on mine but after closing the phone the line in the middle appear 😢, will try this orzero/newzerol brand, thanks for the info 😊
I thought the plastic was essential - clearly not. Mine had bubbled right down the middle and started to split in a few spots. So removed it and all is good - I don't use a stylus so I am happy. Would I get another folding phone though? Hell no. Thanks for informing me that the phone works without it
@@b79747 No issues - had the phone for 2 years before I dropped it, smashed up the front and decided it was time to change to a better, lighter and more powerful phone. I didn't apply a screen protector to the internal screen and it managed to stay scratch free. But I guess it depends on how careful people are with their gadgets.
Update on my original post. I just used my fingernail under that top bubble where it was lifting. I ran my nail up against it all the way across to the right of the phone. Then I grabbed that right corner and slowly peeled at an acute angle as you did in the video. Wow it came off like butter, just do it slowly.
Make sure as soon as your screen protector starts to wear or gets damaged take it off asap and get it replaced asap as well otherwise it will damage your screen.
Well this video has scared me into action. I've had my Fold 3 since Sept 2021 & the bubbling of the screen protector only began last month, so it's been good for nearly 18 months. Once it started though I could see it go further each day & now it has lifted from the entire crease with bubbles on either side. I was worried about dust or dirt getting under the screen, and it never occured to me that the extra air pressure could damage the screen itself. Guess what I am about to try...wish me luck removing the protector, because despite this problem, I love my phone. BTW I checked the Samsung website here in Australia, and they only offered a free replacement within 12 months of purchase so I'm out of luck there. I saw that the Fold 4 has replacements offered for 2 years. Not fair. Also for a phone that was very expensive (AUD$2600.00) I would expect a better life span.
@@johnmurphy9550I have z fold 3 I used about 1 year and 3 two months... I have Many bulubles and all the center with air... Do you recommend to remove the "protection"? I confused with this trouble... Thanks and sorry for my bad English!
My phone screen protector just started lifting 2 days ago, and now a massive air bubble ran all the way through the center. In watching your video, I never closed the screen and removed the protector. My wife and I bought matching phones the same day, hers got the black line, and the screen failed to respond to touch. It just cost us 1200 for a new s23 ultra. You may have just saved my phone. I wish I had known about this sooner. BTW, the screen protector came off so easily, like there was nothing holding it in place.
Your definitely right on the "tension" The tempature of the phone when it folds plays a role as it'll make the plastic stiffer if it's colder. But from my understanding reading different forum posts, if you ever have the issue of your screen protector becoming faulting lifting like that it's imperative to have it removed. The tiny opening allows air to enter between the fold screen and the protector screen. Closing the screen squishes the air condensing it. It could make it worse looking, or it could give in with enough air pressure, damaging your screen. I got mine recently without a screen protector for that reason. It might feel nicer with a protector, but it's the main culprit of so many broken fold screens.
@@lukyluciano7524 Dropping your phones is a cause, Scratching with hard surfaces is a cause, scraping long finger nails is a cause, but dust, is the cause. Samsung specifies it's not dust resistant and the protectors aren't properly designed for the phone. You can treat your phone like a new born baby, but natural causes is why it's bad. They peal they have a limited life span. And The amount of places that will replace the film are very low. ( Your incredibly lucky if you have a breakfixit luckier if they have protectors in stock.) The reason they don't want you to peal it off? pixel movement. It can damage the plastic screen because the regular user isn't smart enough to make there device warm first to help reduce tension.
I'm on my third replacement due to this bubbling issue lol....I have a feeling I will need to replace once every 3 month for the rest of its Samsung care warranty
I had mine replaced at the U break I fix shop about 5 weeks ago. ,It is already de-laminating. Not a good product. The screen protector that is. The device, I totally love.
I just got off the phone with the U BREAK IT store near me and they quoted me a price of $120.00 to replace the screen protector. The tech told me that they charge that much because it takes them 4/5 tries to put it on before they can be sure to get all the bubbles out. So they charge $20.00 per protector to do the replacement. I don't understand why we can do it ourselves and yet it takes them in a tech setting 4/5 tries to get one screen protector on. Well ladies and gents I ordered the screen protector and will apply it on my own. $120.00 and 4/5 attempts? Come on!!
Thank you so much for this video. Lots of the comments by others have been helpful as well. I was contemplating getting a fold 4, but I don't look forward to replacing the fancy routinely even if the 1st time is free for such a pricey phone/device.
The inner screen protector is really pain in the ass, my fold 3 has the same problem, and after got it replaced at hk service center, it came off again less than 24 hours
Mine is a little over a year old now. I just opened it and heard a crackling sound. I see the protector is starting to lift in those prime areas top and bottom that you mentioned. Also now along the crease some artifacts run all the way down both sides of the crease causing display issues. Hence is the reason I just watched your video. I will be removing mine shortly and will find an aftermarket one. Thank you at first I thought I cracked my phone by opening it.
I have the whitestone dome on mine now. The center lifted within 3 days of application. I was looking for a better alternative when i came across this video.
haha yours looked brand new compared to mine.. only about 1 year old or less, and mine has bubbles across the entire center, the edges are now hard to even see through.. and when im playing a game it actually hinders my use.. Thank you for this extensive video, I am certainly going to take it upon myself to take my protector off(even though they told me not to as if I was buying a mattress and the tag says do not remove) and see how it goes without one.. and then consider buying another or if I have time, stop in a samsung store and fight them to give me a new one for free.. that should be fun.
Multiple reports on the Samsung help site, if you remove the factory protector, the screen underneath will likely break. And you void any Samsung warranty moving forward
@@stevenc9207 ya that was the first Important note I kept in mind.... the videos of people removing it and not replacing it... is not a good recommendation!!!
The more you use it the faster the screen protector will wear out. I had to get mine replaced twice. I use it mainly for games. The Samsung store will replace it only once for free. After that they charge you. Im starting to hate my fold 3.
@Saul Calderon I'm not saying its worth it or not, but to me, it's easier for 20 bucks to get a screen protector and let them do it. compared to buying one, taking the old one off and trying to put a new one on. By me, Samsung repair location is in a mall do wife dropped ot off went shopping and came back 30 minutes later, easy-peasy. I can see if you aren't close to a dealer or repair shop, and yes it *should* be free no matter how old it is because this is their (near) flagship high end phone, BUT 20 bucks isn't insane imho
This bubble started about 4 weeks ago. Late last week it went straight down the middle. I contacted Samsung and their policy statement advised that I go into a Ubreakit store to have it replaced free of charge.. I will be going there tomorrow.
Good luck! I hope you can get them to take care of it, but for me, no store had either the screen protectors or the tool to install them. Definitely let us know how it goes!
Were you able to go to ubreakit? I also was told they needed a "machine" to do it and it would take 3-5 hours to complete. I think I was told bogus information by the person there and will call again tomorrow. What machine would be needed to put a plastic screen on?
@@unclewheelchair so it seems like that is false information. When I went to my local ubreakit, the rep advised there was only one store in the area that did that kind of repair and it would take that store a full 24hrs for them to complete the repair. When I went to that store, they laughed at the advice of the previous store (basically any store could do it, if they take the initiative for the training) They did confirm that the use of a special device/equipment would be used to apply and seal the new screen protector but the process would only take about an hour or so. Unfortunately they ran out of protectors and were expecting a new shipment by this weekend (they knew immediately before I could unfold my phone why I was there..they had seen a lot of these over the last month). I scheduled an appointment with them next Monday due to my availability. I will let you know how it turns out.
@@ctuan13 I literally just got off the phone with them they made me wait 90 mins on hold I was calling to confirm my appointment even called yesterday just to be sure before I set my appointment the ubreakifixit dude said I was wrong and was lying about what he said blah,blah,blah what a terrible service same when I called other stores they said non of their techs worked on the fold and would even go as far as to bash other stores same with best buy this is honestly a f***** joke it shouldn't be this hard to replace a damn protector For everyone wondering As of September 21st 2022 i did manage to get a replacement from Samsung but now I gotta send my device and it takes 7-10 days and I'm gonna have to reset my phone and anyone who uses emulators knows this is a pain in the ass
The original screen protector that came with Fold 3 can only last 10 months or so before it starts to get "brittle" and forming bubbles and deteched. I just replaced mine today in Samsung service center. Fold 3 get 1 screen protector replacement whereask Fold 4 gets 3 FREE replacement
As an heavy s pen user on my z fold 3. And the screen protector is starting to lift and i want to remove it, but I'm scared that using the pen will scratch the screen
My z fold 3's inner screen protector just started lifting. Lasted 14 months so i'm not too unhappy. Ohhh i didnt know it can actually damage the screen though. ow! I'd rather not do it myself and all the places around me refused to do it.....here goes an hour drive to a samsung store ):
Had my phone since launch and it bubbled up last winter with the screen at the top. I didn't want to send my phone it as I didnt have a replacement. I held off and after winter the screen protector went back to normal almost. Now with the colder weather again the screen protector was really starting to peel again at the top. I just took it off 5 min ago since I feel it will be risking the screen to have the protector pulling on it with the bubbles. I'm just going to be extra careful with scratches, but at least not worried about a bubble messing up the screen.
@@NicholasMaietta yeah, thats probably the issue with the protector. When I took the protector off there was some residue ( glue or whatever adhesive it was on the screen) that I wiped off. That's probably how the screens get damaged. It re-sticks and pulls on the screen.
My inner display stopped working a month ago when the crack developed down the middle like pretty much everybody else's. I actually just traded the phone and yesterday for $1,000 credit towards the fold five. Other than that the screen was fine I think a piece of sand got in the hinge and it started with a pinhole black dot on the main screen that turn into a crack down the middle.
In the UK it's 3 years warranty and the first replacement is free of charge, second replacement is £30. I've just had my Fold 4 inner screen protector replaced at Samsung Kings Cross London.
Not sure why they would use a hard plastic screen protector instead of using an elastic screen protector. I had to peel mines off as it started peeling off at the top and bubbles formed in the center.
Did you get the Fold 3 or the Fold 4? If it's lifting I would get the premium Gen film from Whitestone and just replace it yourself, unless you live right next to a Samsung service center. Definitely remove the one you've got as soon as you can and replace it because the bubble within the crease area will put unnatural stress on the area and can quickly lead to display damage. If you have the Z Fold 3, the link for the Whitestone premium Gen film screen protector is in the description. If you have the Z Fold 4, I can link you to the one for that as well.
I went to a samsung approved repair shop. I had samsung care. The shop said I had to make a claim and samsung said I was fine to just go in to the shop and get it replaced. I ended having to pay 40$ and it was because they had a deal to pay 40 each for more than one phone. More recently I went to another store of the same name different location and they wanted to charge me 80 to replace it. Samsung care never helped me so I canceled it.
Don't do it take it to a professional service center or Best Buy that way if they break ypue phone it's on them not you also as soon as the screen protector shows any sign of damage or wear take it off asap and get it replaced asap or your screen will sadly break.
Mine today had a line after I fold and unfold it Want to samsung to reflace it she did it good without buubles but they had screen protector hole in the middle for the hidden camera and now i see pink and green pixels around it and it very visible in white screen 😭 dont know if I should keep it or go and reflace it I always use the phone open and close it only to make videos what did you mean with the fold being open can cause more damage can you explain why ? Thanks 🙏
Alright so it sounds like either you're only seeing the slight discoloration that is natural with the pixels over the underscreen camera or the screen protector actually caused damage to the panel. If it's actual damage I'm not sure what you want to do, but chances are good that it might get worse. As far as me saying "the fold being open can cause more damage", I don't believe I ever said that exactly, but there are two things you could be referring to: One thing I did say was that if the screen protector is already peeling at the top and bottom of the crease, leaving it open puts more strain on the screen protector meaning it's more likely to peel. If it's closed, the way the screen folds, is essentially pushing the screen protector back into place. The other thing you could be referring to is that if your screen protector is already peeling and both edges on each end of the crease have connected into one long air bubble all the way down the middle of the screen, it's important you either replace the screen protector immediately or simply remove it as folding and unfolding the phone with a lifted screen protector will lead to the screen being destroyed in the middle.
@@ctuan13 yes that what happened long air bubble all the way So when the phone closed-fold make less pressure then when the phone is open ? The pixel is because there is hole in the screen protector between the pixel camera and this is the only screen protector that samsung in my country aplly Hope wont damage the phone Thanks
@@gilsreviewforyou Oh I see, if you've got a bubble all thr way down, you need to remove the screen protector immediately. And if not definitely try to avoid folding it. With that large of a gap and bubble, folding and unfolding it could cause the screen to be permanently damaged. I'm not sure what country you're in, but if you're able to, you can order the whitestone replacement screen protector kit I've got linked in the description. Good luck!
Just peeled mine off after watching this. Put a finger nail behind it came off just like any other screen protector. No issue at all just too it steady and ordered an new one off amazon
Aww man sorry to hear that! But that's why I made the video to try and help others out! Definitely check out the Whitestone dome replacement film if you're looking for a replacement. I've had zero problems with mine from when I installed it until I switched to my Z Fold 4. I've got it linked in the description. Good luck!
@@ctuan13 Thank you, I sure will, I was on the fence on upgrading to the Fold 4 but didn't feel there was a big difference and boom screen protector raises up.
Me and my wife have folds it happened to mines and through the warranty ubreak I fix replaced it. The crazy thing is she traded my fold in and I kept Ed her fold because of the color now yesterdaythis one is peeling so here we go again
My screen protector is completey white just where the crease is and makes a crunching noise when opened and just today my back panel completey separated and fell off
@@chancebrady2 actually I got a good deal, I got a free Upgrade to 512GB and a free case and Samsung pen, and the galaxy watch 5 pro all for around $900 after everything lol
@@Craigalicioususa ha ha thanks man. I'll have to look into it. I'm still catching up after 2 steam decks lol. That's not a bad deal tho. Tmobile as well?
Inst the screen protector that bulges the inner screen it faulty manufacturing mine lasted forever my sons bulged fist time a month and next one 1 month and he left the screen savor on 700 to replace the screen
I had this happen talked to Samsung and they said send it to them in Ontario Canada, once they had it they said the screen protector was not covered and I had to pay them to repair as they would not return the phone back to me unless I paid them $70.00 CAD within 30 days and you had to etransfer only option. They said it was abuse. I'll never buy another Samsung product.
yeah mine came off today and it was fine. Then i closed and opened it and now the right side (side with the cameras) doesnt work and screen damage in the middle. Just a year and a half in. Moving the the pixel fold... 6 months after people have it for that long and i know itll be fine. I love this phone but it's to thin and honestly been sick of Samsung for a while and i was using a OnePlus phone since the 5. Came back because well, no one else makes folds available in the US except Samsung.
Well if you're worried like I was about screen damage, you can always get the Whitestone Dome premium Gen film replacement screen protector kit I did. If you saw the end of the video, I ended up opting to go that route. If you're interested, it's linked in the description and they're not expensive so I'd recommend getting two kits just in case the first installation doesn't go perfect. It seems scary, but it's not that hard to install, you just gotta take your time and male sure preparations are done right.
Is this an issue on the fold 4 as well I'm thinking about getting it but this is a deal breakerm Samsung seems pretty bad when it comes to customer service.
Update had the fold 4 for 2 weeks now. Really amazing device 👍 use the spen for taking notes while studying and at work. Playing Stardew valley is wonderful and the spen is great for the game. Honestly I'll be super disappointed if the screen fails because this phone is amazing.
Well initially the lifting starts occurring when it's open, but eventually, it lifts enough and misfolds when the phone is closed leading to damage. My recommendation is if its lifting to remove and replace the screen protector as soon as possible. You can check out my link in the description for a great near OEM replacement kit.
If not that many people have had this happen I'd be shocked this has happened 3 times in 2 years and worse is I got my son one to when they first came out they did buy one get another for free well now I've done 5 insurance claims that I've paid for and really thinks becouse this is a factory issue meaning you dont need to drop for it to start delammenating . Do not drop this phone .
Hey guys, happy new year to you all. My Samsung fold 5g, (Left half) of the inner screen light went off, I means exact half of it, while the right light of the inner screen is on wen open the screen, but the whole full screen still torching, I have to be rotating it round to enable me see what am doin on the screen.. Please someone should please advice me on what to do. does this need for me to change the inner screen completely??? I feel lik since it's the back half light that went off, could it be something else from the panel? won't it be the same if i change the whole inner screen?. Rgd Engr Segun
My f3 screen protector was bubbling like crazy back in October... I took the screen protector off and now there are a bunch of hairline cracks all over the crease. Wonder if I can trade it in still
You definitely can still trade it in, but you'll get a diminished trade in value. Those sorts of issues is why at the end of the video, you'll see I ended up replacing the screen protector with a Whitestone premium Gen film PET screen protector and it served me quite well until I ultimately replaced my Fold 3 with thr Fold 4. I definitely think although in the short term it seems okay, long term the screen protector still seems to be a critical part of the structure and support of the display's integrity.
Hello my friend! please tell me where you can buy a device for sticking a film on fold 3. I can’t find it anywhere. Thanks. without a device, it is very difficult to glue the film.
My z fold start from bottom and upper side and right now its worst than all pictures you showed :D The middle is completle off and have air in after i am folding my device its little poping because of air going in and out. After watching first 5m of video just take it off
Spoiler : Samsung did f all to fix it, same issue happens only months after getting a Flip 4 (and I presume Fold 4 and the new ones). They do appear to have redesigned the hinge in the new phones where it's a lot flatter and closes completely so it MIGHT be better.
It happened to mine. I got black line then it spread looks like somebody colored the screen in with black marker. Took to Best Buy they said it was caused by phone being dropped… Not. Not even a year old. I’d be crazy to buy another one.
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I had it happen where the screen protector actually lifted all along the crease, and started to crack down the middle also. I ended up taking off the original protector to save the screen and ordered the Whitestone off Amazon. The Whitestone for me failed outright. Didn't adhere well and the front one peeled off first time I put it in my pocket. Returned it and bought a 3-pack by Orzero which has been amazing. Feels great costs WAY less than the Whitestone, all the ools for home install included and becuase there's 3 of them, I'm protected for a while...
The dome white stone It applied flawlessly on mine but after closing the phone the line in the middle appear 😢, will try this orzero/newzerol brand, thanks for the info 😊
I thought the plastic was essential - clearly not. Mine had bubbled right down the middle and started to split in a few spots. So removed it and all is good - I don't use a stylus so I am happy. Would I get another folding phone though? Hell no. Thanks for informing me that the phone works without it
Did yours end up having any long term issues? That's what I'm trying to find out before I do the same
@@b79747 No issues - had the phone for 2 years before I dropped it, smashed up the front and decided it was time to change to a better, lighter and more powerful phone. I didn't apply a screen protector to the internal screen and it managed to stay scratch free. But I guess it depends on how careful people are with their gadgets.
Update on my original post. I just used my fingernail under that top bubble where it was lifting. I ran my nail up against it all the way across to the right of the phone. Then I grabbed that right corner and slowly peeled at an acute angle as you did in the video. Wow it came off like butter, just do it slowly.
Make sure as soon as your screen protector starts to wear or gets damaged take it off asap and get it replaced asap as well otherwise it will damage your screen.
Thank u cause I just lifted it on I juat took it off I went all the way down my scan how ever I had my phone over a year I have the 4
Well this video has scared me into action. I've had my Fold 3 since Sept 2021 & the bubbling of the screen protector only began last month, so it's been good for nearly 18 months. Once it started though I could see it go further each day & now it has lifted from the entire crease with bubbles on either side. I was worried about dust or dirt getting under the screen, and it never occured to me that the extra air pressure could damage the screen itself. Guess what I am about to try...wish me luck removing the protector, because despite this problem, I love my phone. BTW I checked the Samsung website here in Australia, and they only offered a free replacement within 12 months of purchase so I'm out of luck there. I saw that the Fold 4 has replacements offered for 2 years. Not fair. Also for a phone that was very expensive (AUD$2600.00) I would expect a better life span.
@@johnmurphy9550I have z fold 3 I used about 1 year and 3 two months... I have Many bulubles and all the center with air... Do you recommend to remove the "protection"? I confused with this trouble... Thanks and sorry for my bad English!
My phone screen protector just started lifting 2 days ago, and now a massive air bubble ran all the way through the center. In watching your video, I never closed the screen and removed the protector. My wife and I bought matching phones the same day, hers got the black line, and the screen failed to respond to touch. It just cost us 1200 for a new s23 ultra. You may have just saved my phone. I wish I had known about this sooner. BTW, the screen protector came off so easily, like there was nothing holding it in place.
Got my fold in July last year and 6 months later I'm seeing this. Time for new screen protectors!!!
Your definitely right on the "tension" The tempature of the phone when it folds plays a role as it'll make the plastic stiffer if it's colder. But from my understanding reading different forum posts, if you ever have the issue of your screen protector becoming faulting lifting like that it's imperative to have it removed. The tiny opening allows air to enter between the fold screen and the protector screen. Closing the screen squishes the air condensing it. It could make it worse looking, or it could give in with enough air pressure, damaging your screen. I got mine recently without a screen protector for that reason. It might feel nicer with a protector, but it's the main culprit of so many broken fold screens.
I had mines fixed, I was told not to remove it. The warranty fixed it, they sent me to ubreakifixit and they replaced it in a matter of hours
Samsung specifies not to use the screen without a protector because this is a cause of broken screens! This is why it has a protector to begin with!!!
@@lukyluciano7524 Dropping your phones is a cause, Scratching with hard surfaces is a cause, scraping long finger nails is a cause, but dust, is the cause. Samsung specifies it's not dust resistant and the protectors aren't properly designed for the phone. You can treat your phone like a new born baby, but natural causes is why it's bad. They peal they have a limited life span. And The amount of places that will replace the film are very low. ( Your incredibly lucky if you have a breakfixit luckier if they have protectors in stock.) The reason they don't want you to peal it off? pixel movement. It can damage the plastic screen because the regular user isn't smart enough to make there device warm first to help reduce tension.
@@HomikaGaminglike I said there is a reason for the pre-installed screen protector!!! The folding glass should be your first clue
@@lukyluciano7524 I don't know why you seem so mad? And your screen isn't glass it's plastic with glass components. But if I had to guess, your a bot.
Same happened with my fold 4. Decided to remove the screen protector and all is well. Bought it last year.
Any update now? Still Un protector screen?
@nurilham2489 still working like normal
I just got mine yesterday and saw a bubble on day one. Took it off.
So glad to see ur comment.
@@aboobacker5899 you're welcome. Still got mine and no issues
I'm on my third replacement due to this bubbling issue lol....I have a feeling I will need to replace once every 3 month for the rest of its Samsung care warranty
I had mine replaced at the U break I fix shop about 5 weeks ago. ,It is already de-laminating. Not a good product. The screen protector that is. The device, I totally love.
I just got off the phone with the U BREAK IT store near me and they quoted me a price of $120.00 to replace the screen protector. The tech told me that they charge that much because it takes them 4/5 tries to put it on before they can be sure to get all the bubbles out. So they charge $20.00 per protector to do the replacement. I don't understand why we can do it ourselves and yet it takes them in a tech setting 4/5 tries to get one screen protector on. Well ladies and gents I ordered the screen protector and will apply it on my own. $120.00 and 4/5 attempts? Come on!!
Thank you so much for this video. Lots of the comments by others have been helpful as well. I was contemplating getting a fold 4, but I don't look forward to replacing the fancy routinely even if the 1st time is free for such a pricey phone/device.
The inner screen protector is really pain in the ass, my fold 3 has the same problem, and after got it replaced at hk service center, it came off again less than 24 hours
Mine is a little over a year old now. I just opened it and heard a crackling sound. I see the protector is starting to lift in those prime areas top and bottom that you mentioned. Also now along the crease some artifacts run all the way down both sides of the crease causing display issues. Hence is the reason I just watched your video. I will be removing mine shortly and will find an aftermarket one. Thank you at first I thought I cracked my phone by opening it.
How did that turn out ?
I have the whitestone dome on mine now. The center lifted within 3 days of application. I was looking for a better alternative when i came across this video.
haha yours looked brand new compared to mine.. only about 1 year old or less, and mine has bubbles across the entire center, the edges are now hard to even see through.. and when im playing a game it actually hinders my use.. Thank you for this extensive video, I am certainly going to take it upon myself to take my protector off(even though they told me not to as if I was buying a mattress and the tag says do not remove) and see how it goes without one.. and then consider buying another or if I have time, stop in a samsung store and fight them to give me a new one for free.. that should be fun.
Multiple reports on the Samsung help site, if you remove the factory protector, the screen underneath will likely break. And you void any Samsung warranty moving forward
@@stevenc9207 ya that was the first Important note I kept in mind.... the videos of people removing it and not replacing it... is not a good recommendation!!!
The more you use it the faster the screen protector will wear out. I had to get mine replaced twice. I use it mainly for games. The Samsung store will replace it only once for free. After that they charge you. Im starting to hate my fold 3.
How much are the subsequent charges?
The one by me only charges 20 bucks to replace it.
Sounds pretty arbitrary to me
I guess if its okay to pay $20 for something that is worth 2 cents. Then cool.
@Saul Calderon I'm not saying its worth it or not, but to me, it's easier for 20 bucks to get a screen protector and let them do it. compared to buying one, taking the old one off and trying to put a new one on.
By me, Samsung repair location is in a mall do wife dropped ot off went shopping and came back 30 minutes later, easy-peasy.
I can see if you aren't close to a dealer or repair shop, and yes it *should* be free no matter how old it is because this is their (near) flagship high end phone, BUT 20 bucks isn't insane imho
@saulcalderon9777 it may be worth 2 cents, but the installation labor and profit isn't free, cheif.
This bubble started about 4 weeks ago. Late last week it went straight down the middle. I contacted Samsung and their policy statement advised that I go into a Ubreakit store to have it replaced free of charge.. I will be going there tomorrow.
Good luck! I hope you can get them to take care of it, but for me, no store had either the screen protectors or the tool to install them. Definitely let us know how it goes!
Were you able to go to ubreakit? I also was told they needed a "machine" to do it and it would take 3-5 hours to complete. I think I was told bogus information by the person there and will call again tomorrow.
What machine would be needed to put a plastic screen on?
@@unclewheelchair so it seems like that is false information. When I went to my local ubreakit, the rep advised there was only one store in the area that did that kind of repair and it would take that store a full 24hrs for them to complete the repair.
When I went to that store, they laughed at the advice of the previous store (basically any store could do it, if they take the initiative for the training)
They did confirm that the use of a special device/equipment would be used to apply and seal the new screen protector but the process would only take about an hour or so.
Unfortunately they ran out of protectors and were expecting a new shipment by this weekend (they knew immediately before I could unfold my phone why I was there..they had seen a lot of these over the last month).
I scheduled an appointment with them next Monday due to my availability. I will let you know how it turns out.
I did that, definitely don't take it off wait for them to get it in stock
@@ctuan13 I literally just got off the phone with them they made me wait 90 mins on hold I was calling to confirm my appointment even called yesterday just to be sure before I set my appointment the ubreakifixit dude said I was wrong and was lying about what he said blah,blah,blah what a terrible service same when I called other stores they said non of their techs worked on the fold and would even go as far as to bash other stores same with best buy this is honestly a f***** joke it shouldn't be this hard to replace a damn protector
For everyone wondering
As of September 21st 2022 i did manage to get a replacement from Samsung but now I gotta send my device and it takes 7-10 days and I'm gonna have to reset my phone and anyone who uses emulators knows this is a pain in the ass
The original screen protector that came with Fold 3 can only last 10 months or so before it starts to get "brittle" and forming bubbles and deteched. I just replaced mine today in Samsung service center. Fold 3 get 1 screen protector replacement whereask Fold 4 gets 3 FREE replacement
Why does the fold 4 get 3 free?
How long does it take the Samsung Service Center to replace the screen protector?
@@11folders couple hours probably
@@11folders 20 minutes at Samsung
Got my fold 3 last week and its completely lifted in the middle with bubbles
Lol. While you were doing all that talking. I just lifted the edge up with my fingernail and peeled it off. No issues.
Thanks for giving me the confidence to remove mine. Just done it, in exactly same way from the corner. Very slowly
Same with me. I use Z Fold 3 after 3 months started occuring. Samsung service center refused me to replace the screen protector due to recall.
As an heavy s pen user on my z fold 3. And the screen protector is starting to lift and i want to remove it, but I'm scared that using the pen will scratch the screen
I took the screen protector off and it's been good for months now
Nothing has happened to you yet, I want to take mine away anyway.
@mrlmpv still all good with it off
Happened to me and caused the black line of death, now the inner right-hand screen doesn't respond. Currently chasing a refund.
mine only last for 4 days. they expand when it gets hot. i replaced it with a thinner and much more flexible screen protector. no issues so far.
How is now?
My z fold 3's inner screen protector just started lifting. Lasted 14 months so i'm not too unhappy. Ohhh i didnt know it can actually damage the screen though. ow! I'd rather not do it myself and all the places around me refused to do it.....here goes an hour drive to a samsung store ):
Had my phone since launch and it bubbled up last winter with the screen at the top. I didn't want to send my phone it as I didnt have a replacement. I held off and after winter the screen protector went back to normal almost. Now with the colder weather again the screen protector was really starting to peel again at the top. I just took it off 5 min ago since I feel it will be risking the screen to have the protector pulling on it with the bubbles. I'm just going to be extra careful with scratches, but at least not worried about a bubble messing up the screen.
@@NicholasMaietta yeah, thats probably the issue with the protector.
When I took the protector off there was some residue ( glue or whatever adhesive it was on the screen) that I wiped off. That's probably how the screens get damaged. It re-sticks and pulls on the screen.
Update: still zero issues with the screen protector off. Wish I did it before
@@badforgiven1sir, how is now the display?
My inner display stopped working a month ago when the crack developed down the middle like pretty much everybody else's. I actually just traded the phone and yesterday for $1,000 credit towards the fold five. Other than that the screen was fine I think a piece of sand got in the hinge and it started with a pinhole black dot on the main screen that turn into a crack down the middle.
@@badforgiven1 wow so is not a good idea to Take out the protector of screen. 😞
damn bro ive been contemplating removing mine and yours looks damn near perfect, I definitely wait too long lol my who screen has air underneath it rn
If you have a warranty, take it to ubreakifix it. They will replace it. They replaced mines I have a 3nd fold and it's happening again at the crease
@@tmention2235 honestly i just took the screen protector off and now im rocking it like that, having no issues now
@@boltspeedman35 careful bro, scratches easy. I called ubreakifix today they said they will replace the protector 1 time free after that it's 35 bucks
@@boltspeedman35 don't remove the factory protector until has damage
@@rolobori2012 yea mine was ready to come off it was already completely unattached in the center
In the UK it's 3 years warranty and the first replacement is free of charge, second replacement is £30. I've just had my Fold 4 inner screen protector replaced at Samsung Kings Cross London.
Bruh this just happened to me. I heard it Crack everytime I open my phone. I took the screen protector off b4 damage could be done
Not sure why they would use a hard plastic screen protector instead of using an elastic screen protector. I had to peel mines off as it started peeling off at the top and bubbles formed in the center.
What's the wallpaper on your inner screen?
This is freaking crazy I just got this phone like not even a week ago and It already has a bubble in the middle
Did you get the Fold 3 or the Fold 4? If it's lifting I would get the premium Gen film from Whitestone and just replace it yourself, unless you live right next to a Samsung service center. Definitely remove the one you've got as soon as you can and replace it because the bubble within the crease area will put unnatural stress on the area and can quickly lead to display damage.
If you have the Z Fold 3, the link for the Whitestone premium Gen film screen protector is in the description. If you have the Z Fold 4, I can link you to the one for that as well.
I went to a samsung approved repair shop. I had samsung care. The shop said I had to make a claim and samsung said I was fine to just go in to the shop and get it replaced. I ended having to pay 40$ and it was because they had a deal to pay 40 each for more than one phone. More recently I went to another store of the same name different location and they wanted to charge me 80 to replace it. Samsung care never helped me so I canceled it.
Mine started bubbling then I got the black line of death running vertically. Samsung won't repair it.
Can't believe you're lifting it from the center instead of the corner
Mine creased as soon as I opened the phone in -15 weather. Thank goodness it's just the screen protector.
It's about 1 year after I purchased Fold 3. The original inner screen protector started to lift. I am thinking of replacing the film on my own.
Don't do it take it to a professional service center or Best Buy that way if they break ypue phone it's on them not you also as soon as the screen protector shows any sign of damage or wear take it off asap and get it replaced asap or your screen will sadly break.
@@justinsmith1831 Too late. I replaced the film on my own. No bubbles so far. It's been working great for the past 3 months.
If the black line is caused by the screen protector coming up, I'm already too late.
I dont think the screen moves inward like u said because i think its glued to a protective hard material to give it more stiff feel when pressed..
I have the z fold 5 and removed it on day one. Ive noticed a slight quality degradation with the screen protector
Just got the z fold 4 and got a bubble on day one. Removed it asap. Glad to hear someone else did the same on day one. Lol
Grat video!! Thanks so much it helped me a lot 😊
Thank you for the video I did it successfully
Fold 4 still does it (at the top center); purchased directly from Samsung last year (2022 August)
Mine today had a line after I fold and unfold it
Want to samsung to reflace it she did it good without buubles but they had screen protector hole in the middle for the hidden camera and now i see pink and green pixels around it and it very visible in white screen 😭 dont know if I should keep it or go and reflace it
I always use the phone open and close it only to make videos what did you mean with the fold being open can cause more damage can you explain why ? Thanks 🙏
Alright so it sounds like either you're only seeing the slight discoloration that is natural with the pixels over the underscreen camera or the screen protector actually caused damage to the panel. If it's actual damage I'm not sure what you want to do, but chances are good that it might get worse.
As far as me saying "the fold being open can cause more damage", I don't believe I ever said that exactly, but there are two things you could be referring to: One thing I did say was that if the screen protector is already peeling at the top and bottom of the crease, leaving it open puts more strain on the screen protector meaning it's more likely to peel. If it's closed, the way the screen folds, is essentially pushing the screen protector back into place.
The other thing you could be referring to is that if your screen protector is already peeling and both edges on each end of the crease have connected into one long air bubble all the way down the middle of the screen, it's important you either replace the screen protector immediately or simply remove it as folding and unfolding the phone with a lifted screen protector will lead to the screen being destroyed in the middle.
@@ctuan13 yes that what happened long air bubble all the way
So when the phone closed-fold make less pressure then when the phone is open ?
The pixel is because there is hole in the screen protector between the pixel camera and this is the only screen protector that samsung in my country aplly
Hope wont damage the phone
Thanks
@@gilsreviewforyou Oh I see, if you've got a bubble all thr way down, you need to remove the screen protector immediately. And if not definitely try to avoid folding it. With that large of a gap and bubble, folding and unfolding it could cause the screen to be permanently damaged.
I'm not sure what country you're in, but if you're able to, you can order the whitestone replacement screen protector kit I've got linked in the description.
Good luck!
@@ctuan13 thank you 🙌🏼😊
Just peeled mine off after watching this. Put a finger nail behind it came off just like any other screen protector. No issue at all just too it steady and ordered an new one off amazon
Mine just starting after 2 yrs. I also have the 3.
My screen is cracked right down the center, and it gets worse the more i open it. I hope they can give me a new phone. Its not even my fault
Mine started bubbling too in the midde top.
I dont think i see a screen protector on mine. And theres a cut in the middle. A few cuts.
Mine just happened had the phone since launch this didn't happen on my other ones. That's why I'm here for pointers on removing it.
Aww man sorry to hear that! But that's why I made the video to try and help others out!
Definitely check out the Whitestone dome replacement film if you're looking for a replacement. I've had zero problems with mine from when I installed it until I switched to my Z Fold 4. I've got it linked in the description.
Good luck!
@@ctuan13 Thank you, I sure will, I was on the fence on upgrading to the Fold 4 but didn't feel there was a big difference and boom screen protector raises up.
Me 2
Wait mine just happened so what do we do any word on how to get a replacement?
Me and my wife have folds it happened to mines and through the warranty ubreak I fix replaced it. The crazy thing is she traded my fold in and I kept Ed her fold because of the color now yesterdaythis one is peeling so here we go again
My screen protector is completey white just where the crease is and makes a crunching noise when opened and just today my back panel completey separated and fell off
Had the 3, was doing the same thing. I took off the screen protector then traded in for the 4, hopefully the 4 fixed the issue. Time will tell
How much did you have to pay to upgrade? I'm in the same boat and looking for a rough estimate. I'm on tmobile usa.
@@chancebrady2 actually I got a good deal, I got a free Upgrade to 512GB and a free case and Samsung pen, and the galaxy watch 5 pro all for around $900 after everything lol
@@Craigalicioususa ha ha thanks man. I'll have to look into it. I'm still catching up after 2 steam decks lol. That's not a bad deal tho. Tmobile as well?
Coming here on the zfold 4... they didn't fix the issue lol
Inst the screen protector that bulges the inner screen it faulty manufacturing mine lasted forever my sons bulged fist time a month and next one 1 month and he left the screen savor on 700 to replace the screen
I just peeled mine off and survived boys. Gonna try and apply another one my self.
How is yours Holding up?
Spent 3 hours on the phone going back and forth with Claim Department
It says ur supposed to pull those right of mines still not got a scratch
I had this happen talked to Samsung and they said send it to them in Ontario Canada, once they had it they said the screen protector was not covered and I had to pay them to repair as they would not return the phone back to me unless I paid them $70.00 CAD within 30 days and you had to etransfer only option. They said it was abuse. I'll never buy another Samsung product.
Can ESD while charging could have any effect on the screen protector or hinge brush ?
yeah mine came off today and it was fine. Then i closed and opened it and now the right side (side with the cameras) doesnt work and screen damage in the middle. Just a year and a half in. Moving the the pixel fold... 6 months after people have it for that long and i know itll be fine. I love this phone but it's to thin and honestly been sick of Samsung for a while and i was using a OnePlus phone since the 5. Came back because well, no one else makes folds available in the US except Samsung.
After a year it finally happened to me.
Just peeled mine off now. I got the crease in the centre and it was unbearable to look at the screen.
Just removed mine, so far so good.
But hopefully I don't damage the screen now cause i has no protection other than the case which is a folding case
Well if you're worried like I was about screen damage, you can always get the Whitestone Dome premium Gen film replacement screen protector kit I did. If you saw the end of the video, I ended up opting to go that route.
If you're interested, it's linked in the description and they're not expensive so I'd recommend getting two kits just in case the first installation doesn't go perfect.
It seems scary, but it's not that hard to install, you just gotta take your time and male sure preparations are done right.
Is this an issue on the fold 4 as well I'm thinking about getting it but this is a deal breakerm Samsung seems pretty bad when it comes to customer service.
Update had the fold 4 for 2 weeks now. Really amazing device 👍 use the spen for taking notes while studying and at work. Playing Stardew valley is wonderful and the spen is great for the game. Honestly I'll be super disappointed if the screen fails because this phone is amazing.
1:57 that litte one I had after 1 year of usage of fold4 and my budgie got stuck there and f up even more and I payed 40 EURO for new fresh one worth
What theme you have on your phone? It looks like it twinkles from different angles
On my third phone I've paid 3 insurance quotes its happened 3 times we will see this time I got a 12 month warranty.
That wallpaper looks great, do you mind telling me where you got it from
I actually got it within an app called "4D Parallax Wallpaper". Hope this helps!
What wallpaper was that...?
hello please i went to know how is your screen protector now ?
This happens once a year.
What case are you using for your phone that hold your pin in a hardcopy case
Where did you get that starry wallpaper??
Ffs he starts peeling it off at 15:40.
Samsung just told me it's not under warranty.
This is ridiculous I feel like Samsung needs to correct this issue
Quick question this tension problem ... is that when the screen is open or closed?? 😅
Well initially the lifting starts occurring when it's open, but eventually, it lifts enough and misfolds when the phone is closed leading to damage.
My recommendation is if its lifting to remove and replace the screen protector as soon as possible. You can check out my link in the description for a great near OEM replacement kit.
May I know where did you get your wallpaper? It's really nice :(((((
I’ve been trying to find it in galaxy themes, but I can’t 😓
If not that many people have had this happen I'd be shocked this has happened 3 times in 2 years and worse is I got my son one to when they first came out they did buy one get another for free well now I've done 5 insurance claims that I've paid for and really thinks becouse this is a factory issue meaning you dont need to drop for it to start delammenating . Do not drop this phone .
Hey guys, happy new year to you all.
My Samsung fold 5g, (Left half) of the inner screen light went off, I means exact half of it, while the right light of the inner screen is on wen open the screen, but the whole full screen still torching, I have to be rotating it round to enable me see what am doin on the screen.. Please someone should please advice me on what to do. does this need for me to change the inner screen completely??? I feel lik since it's the back half light that went off, could it be something else from the panel? won't it be the same if i change the whole inner screen?. Rgd Engr Segun
Mine started doing this about a month ago.
My f3 screen protector was bubbling like crazy back in October... I took the screen protector off and now there are a bunch of hairline cracks all over the crease. Wonder if I can trade it in still
You definitely can still trade it in, but you'll get a diminished trade in value. Those sorts of issues is why at the end of the video, you'll see I ended up replacing the screen protector with a Whitestone premium Gen film PET screen protector and it served me quite well until I ultimately replaced my Fold 3 with thr Fold 4.
I definitely think although in the short term it seems okay, long term the screen protector still seems to be a critical part of the structure and support of the display's integrity.
@@ctuan13 to my surprise, they accepted it at full price. $490.
Hello. What is the name of the theme you are using. Thx
Hello my friend! please tell me where you can buy a device for sticking a film on fold 3. I can’t find it anywhere. Thanks. without a device, it is very difficult to glue the film.
The Whitestone Dome Premium Gen Film kit includes a full installation jig. You can find the link in the description.
9 months in ZF3 and this problem occurred
Faaaaar to long film, and not showing you apply the new 😢
I had mine a week and it started doing that🤷♂️
Fold 4 has same issues
My z fold start from bottom and upper side and right now its worst than all pictures you showed :D The middle is completle off and have air in after i am folding my device its little poping because of air going in and out. After watching first 5m of video just take it off
Is it the original Z fold 4 have a factory screen protector (for inside screen) ?
The one from Samsung service is Samsung, not sure from UbreakIfix is but they should be?
My fold 4 is doing that right now
what case is it ?
Spoiler : Samsung did f all to fix it, same issue happens only months after getting a Flip 4 (and I presume Fold 4 and the new ones). They do appear to have redesigned the hinge in the new phones where it's a lot flatter and closes completely so it MIGHT be better.
I think that fold z 3 is not made to open all the way
I just peel mine with fingernails
Say hey to Squeak!
It happened to mine. I got black line then it spread looks like somebody colored the screen in with black marker. Took to Best Buy they said it was caused by phone being dropped… Not. Not even a year old. I’d be crazy to buy another one.
Did Samsung warranty the phone?
The same thing just happened to mine.
@@captinsavaho no
Ain’t no screen protectors last forever on any phone.
I've seen that to be totally true.