Great video .. very helpful.. I watched several others on this subject.. so far you are the only person giving useful information.. and great examples. Thanks
Hello. Just tryout to do the testing. Thank you for your video. You have definitely explained the best you could clearly important points that we newbies needed to know. Good luck to you and me I suppose in passing hahahah. Thanks again
Hello. Does Usertesting also work under “Wifi connection”??? We only have Wifi connection at home. I read from Usertesting website that it should be “Wired Internet Connection” and not just wifi connection. Hope you can shed light on this. Thank you
When I took the test before being selected, it took me to a site but the instructions didn't come on till I hit "Next" on the record. I didn't know this, so I was going through the website but I did mention that I felt directionless. Do you always have to hit "next"? I was saying everything that came to my mind.
Just saw your comment. Yes, you can pause. But make sure to state that you are pausing to think. There is also a pause record button that you can use in case something unexpected happens - like a kid starts crying, or someone walks in making loud noise or you need to rush to turn off the over. You can pause your recording and resume although I suggest you do your best to pause it in a natural manner and resume your narration in a way that continues what you were saying before.
Hi. Nice video. So I applied to usertesting and I tried it twice. Got rejected twice! Now I know how an Indian would be rejected for poor grammar and bad accent. But I do not come under that category. At least not the grammar part. So after watching your video, I see that I've done it very much like you've described here. Only thing is I was interrupted twice where i had paused and I had internet issues sometimes. But the test was done! And i did not keep talking ball the time but I did talk a lot about what I'm doing. Are you supposed to say I'm going to be silent and let it record or actually hit the pause button ? I really don't know what went wrong. I actually had a lot of interest in doing this It was a pretty easy one too and it's one of those things which I feel oh this is very simple. And if this guy can do it I definitely can. I've no idea why it was rejected though. Ultimate burn lol ! Do you have any idea ? Should I try again ?
I really cannot answer why you were rejected - that is up to those people in Usertesting only. It could be your remaining silent a lot was an issue, I really don't know. Maybe you could ask them why. Or try again. Good luck.
I got " void " test can u explain what it means plz ? And my rating dropped from 4 to 2.5 for that reason .. so can i do anything to improve my rating again?
Thanks for the tips. However, I'm just signing up and I'm now at the Launch Recorder Page where it reads, "This link needs to open with an application." Then in the box below it reads, 'Choose other application.' What is the right application to use? thank you for your reply in advance.
Denise Morgan Was the recorder software from User Testing downloaded and installed before you tried to launch it? I'm not sure what the problem may be, but contact their support about it. Most user testing sites have proprietary applications for screen capture and voice recording.
Hi I'm a new tester. I understand that there is a time frame involve for each test mentioned at the beginning. If I go a little bit beyond the specified time frame would that be okay? Will the system not automatically shut off or end the test while I'm still finishing the tasks?
There is no time frame actually. I've never had a time limit, I've always been allowed to do the task for as long as it takes. That said, it is important not to waste time on unnecessary comments or actions, or to spend too much time doing nothing. Just give a natural response to the tasks.
Thank you for sharing! When you pause, would they still hear what you are talking about? Would they know it's been paused? I thought when you press the pause button everything freeze till you come back.
Well, the screen and your voice no longer get recorded. I am not 100% certain that they do not know if it has been paused. I would always be careful not to jump around the screen or make any drastic changes while the recording is paused.
Well, I believe that UserTesting has specific instructions for that. They recommend that you avoid adding any real personal info in the tests. So, you could think about using a fake profile. Although I do remember using my real name and email because I didn't think it was a big deal. I suppose you should use your own discretion. But using a fake name or fake email should not impact your rating. Your job is to show them how a real user would interact and as long as you're showing an authentic experience those minor details shouldn't matter.
Star Surfer yes. They do record you talking so they can send it to the clients who will view and analyse your experience. There are no offers but if you keep the page open you will get tasks. Sometimes it comes everyday but sometimes you won't get anything for a week.
Hi, sorry for late reply. The main point of the test is NOT to get the right answer. The website has been deliberately chosen because it is somewhat difficult to find the answer to the question they have asked. The whole point is just to show how you handle the situation. How you talk while struggling. How you give feedback etc.
mamoon rasheed Just yesterday, I did that very test, and (even though I haven't been posted the result) I'm _sure_ I failed. While it's true they allow you to take the test multiple times, I think I did so poorly, they may simply reject my application outright! Nervousness about passing the test was my downfall. There's company named uTest that offers similar work, and some of their testers earn very good monthly incomes ($2500 to $5000 and even more). But I suspect uTest's requirements are higher than those of User Testing.
Well, I don't believe it's compulsory and I think that there are different requirements in different locations. So far, in several years, I have been asked to use a special camera maybe less than 5 times. For some projects or tests, they may want to track your eye movement, expressions or hand movement (how you travel across the website) and they may ask you to use your camera for that. This is the first time I am hearing that they require you to have a camera after a few tests and it's possibly a US thing, I'm in India and have had no such requirement. In any case, I do believe that's a good thing. If they are asking you for more complicated tasks then you will get paid more. I'd consider myself lucky if I get a task like that. :)
There is no deadline, but there is a limit to how long you can carry out a test. If the test has fewer questions then it should be over in 10 or 15 minutes. If it goes over an hour for a normal test, I do not know if they will cancel the test or you may get a poor review afterwards. Also, you cannot listen back to your recording. This is supposed to be a natural way to give you real-life and instant feedback. Trying to correct it or redo it actually goes against the point.
Thanks a lot you have a great voice .it was really awesome way to describe this .now I will go through.thanks once again .I subcribe .and follow up with you
Is it possible to have your email or other contacts for further clarification pls? Can a microphone not be replaced by an earphone with a speaker? Thanks
Noreen Ahmed There are lots of TH-cam videos showing 5 star User Testing testers. Just enter *usertesting 5 star* or some similar phrase in the TH-cam search box, and you'll see loads of results. But as stated, due to confidentiality clauses in the User Testing user agreement, you won't find actual tests.
The video was not clear, it was blurry and looked as if you were not watching or do anything. Why is your video not clear? It looks like the recording is not working properly. Do you have a video that is clearer?
Hi, I've not heard similar issues from anyone else. It's pretty clear to me and there is movement when I watch it. There's possibly an internet issue where you are.
Your language is very similar to english. And I would newer give a single star rating for telling "i am browsing the site" They nead real impression of their product, not just time killers to get paid
I was thinking it would be an example. I found you are confused. Plz make a simple video and clearly explain not to move around the point you need to come to the point
This is as close as I am going to get to give an example, I am not going to risk getting my account banned by giving real info. I have many 5 star ratings in my profile and I doubt I am 'confused' or I would not be getting paid. I've simulated and narrated typical scenarios a tester might face. The basic message is to stick to the point and express your thoughts - whatever it is. Please check related videos that may be more suited to your understanding.
Great video .. very helpful.. I watched several others on this subject.. so far you are the only person giving useful information.. and great examples. Thanks
This is well narrated. You were a great example of how to give your opinion of a website. Thank you much.
very Helpful... One of the best videos explaining the 5 star rating.
Thank you for your great video it helped me a lot to understand everything. But if I had a low score how to improve it ?
Hello. Just tryout to do the testing. Thank you for your video. You have definitely explained the best you could clearly important points that we newbies needed to know. Good luck to you and me I suppose in passing hahahah. Thanks again
Did u pass
I think this video was very user-friendly and gave me a very optimistic outlook on how I can succeed as a website tester
A HUGE like for you, my dear. Thank you.
Thanks for giving such useful information. U narrated it so well.
Beautiful. Such a clear, detailed and most importantly effortless, easy to understand tutorial. Thank you!
Hello. Does Usertesting also work under “Wifi connection”??? We only have Wifi connection at home.
I read from Usertesting website that it should be “Wired Internet Connection” and not just wifi connection. Hope you can shed light on this. Thank you
I use a wifi without any problems :)
Ohhhh I see. Thank you very much. God bless you always! :)
When I took the test before being selected, it took me to a site but the instructions didn't come on till I hit "Next" on the record. I didn't know this, so I was going through the website but I did mention that I felt directionless. Do you always have to hit "next"? I was saying everything that came to my mind.
Hi there I have a question, is it okay to pause if I need to collect my thoughts? or should I avoid pausing unless I absolutely need too. Thanks
Just saw your comment. Yes, you can pause. But make sure to state that you are pausing to think. There is also a pause record button that you can use in case something unexpected happens - like a kid starts crying, or someone walks in making loud noise or you need to rush to turn off the over. You can pause your recording and resume although I suggest you do your best to pause it in a natural manner and resume your narration in a way that continues what you were saying before.
Thank you!
Thanks for info, much needed to help with this process.
Thank you for this valuable information. Nice, clear instructions.
Thanks for this I'm gonna do it all! If you link an affiliate link to the microphone you'll get a cut from the sales 😉
Great, how do you link an affiliate?
Thank you for your video, very helpful.
Very well explained. Thanks a lot May God Bless You. This is Anthony from Santacruz, Mumbai, India.
I will do it. I understand what I have to do thank you very much!
I have technical question,do wee need ONLY microphone or something like "Screencast matic"?
You need a working microphone, you don't need anything like screencast-o-matic because they ask you to download their own software/tool.
Hi. Nice video.
So I applied to usertesting and I tried it twice. Got rejected twice!
Now I know how an Indian would be rejected for poor grammar and bad accent. But I do not come under that category. At least not the grammar part.
So after watching your video, I see that I've done it very much like you've described here.
Only thing is I was interrupted twice where i had paused and I had internet issues sometimes. But the test was done! And i did not keep talking ball the time but I did talk a lot about what I'm doing. Are you supposed to say I'm going to be silent and let it record or actually hit the pause button ?
I really don't know what went wrong. I actually had a lot of interest in doing this
It was a pretty easy one too and it's one of those things which I feel oh this is very simple. And if this guy can do it I definitely can. I've no idea why it was rejected though. Ultimate burn lol !
Do you have any idea ? Should I try again ?
I really cannot answer why you were rejected - that is up to those people in Usertesting only. It could be your remaining silent a lot was an issue, I really don't know. Maybe you could ask them why. Or try again. Good luck.
I got " void " test can u explain what it means plz ? And my rating dropped from 4 to 2.5 for that reason .. so can i do anything to improve my rating again?
Now its extremely hard to do it😖
Hey wen we need to enter sign up details should we give our original details
you deserved my like
Hello! your video is helpful. I would like to know if we still get paid for non-rated tests?
Yes, you do. Many companies that create the test do not give ratings. As long as you don't get a 1-3 star you are fine.
Yes, I got paid :) , thanks for reply, Till now I am 5 star , I receive very rare tests here in India.
Me too. It can be a problem. At best I would get tests once a week. But now that I am working I never take tests.
Thanks for the tips. However, I'm just signing up and I'm now at the Launch Recorder Page where it reads, "This link needs to open with an application." Then in the box below it reads, 'Choose other application.' What is the right application to use? thank you for your reply in advance.
Hey, I'm not really able to understand what you mean. Just go ahead and try any application that seems right and give it a go.
Denise Morgan Was the recorder software from User Testing downloaded and installed before you tried to launch it? I'm not sure what the problem may be, but contact their support about it. Most user testing sites have proprietary applications for screen capture and voice recording.
Hi I'm a new tester. I understand that there is a time frame involve for each test mentioned at the beginning. If I go a little bit beyond the specified time frame would that be okay? Will the system not automatically shut off or end the test while I'm still finishing the tasks?
There is no time frame actually. I've never had a time limit, I've always been allowed to do the task for as long as it takes. That said, it is important not to waste time on unnecessary comments or actions, or to spend too much time doing nothing. Just give a natural response to the tasks.
Thank you for sharing! When you pause, would they still hear what you are talking about? Would they know it's been paused? I thought when you press the pause button everything freeze till you come back.
Well, the screen and your voice no longer get recorded. I am not 100% certain that they do not know if it has been paused. I would always be careful not to jump around the screen or make any drastic changes while the recording is paused.
They would see the cursor going to Pause and then leaving it.
how about the information you enter when i testing like e-mail ?should it be a real e-mail ?
Well, I believe that UserTesting has specific instructions for that. They recommend that you avoid adding any real personal info in the tests. So, you could think about using a fake profile. Although I do remember using my real name and email because I didn't think it was a big deal. I suppose you should use your own discretion. But using a fake name or fake email should not impact your rating. Your job is to show them how a real user would interact and as long as you're showing an authentic experience those minor details shouldn't matter.
do we have to record our screen?
Thank you! Your helpful tips are wonderful! This is really useful information!
nice video helpful, know us how many websites have for user testing and possibilities of income.
Thanks a bunch! Great tips!
Wait so to double check they record you talking? Also how many offers do you get?
Star Surfer yes. They do record you talking so they can send it to the clients who will view and analyse your experience. There are no offers but if you keep the page open you will get tasks. Sometimes it comes everyday but sometimes you won't get anything for a week.
How to do that thanks for the reply, to camera shy myself even if it is only a voice recording.
how much then is their pay?
Ok I need some help with the air and space museum test. I always fail, any tips and what to speak put?
Hi, sorry for late reply. The main point of the test is NOT to get the right answer. The website has been deliberately chosen because it is somewhat difficult to find the answer to the question they have asked. The whole point is just to show how you handle the situation. How you talk while struggling. How you give feedback etc.
mamoon rasheed Just yesterday, I did that very test, and (even though I haven't been posted the result) I'm _sure_ I failed. While it's true they allow you to take the test multiple times, I think I did so poorly, they may simply reject my application outright! Nervousness about passing the test was my downfall. There's company named uTest that offers similar work, and some of their testers earn very good monthly incomes ($2500 to $5000 and even more). But I suspect uTest's requirements are higher than those of User Testing.
Even i got failed 2 times
Great video. It was very well explained.
Ryan Gritt points out in his video that, after doing a few test, that
they require you to have a camera, WHY?
Well, I don't believe it's compulsory and I think that there are different requirements in different locations. So far, in several years, I have been asked to use a special camera maybe less than 5 times. For some projects or tests, they may want to track your eye movement, expressions or hand movement (how you travel across the website) and they may ask you to use your camera for that. This is the first time I am hearing that they require you to have a camera after a few tests and it's possibly a US thing, I'm in India and have had no such requirement. In any case, I do believe that's a good thing. If they are asking you for more complicated tasks then you will get paid more. I'd consider myself lucky if I get a task like that. :)
Very helpful 👍
is there any dead line that i need to complete the task and can i listen to my recording again just to make to sure everything was fine?
There is no deadline, but there is a limit to how long you can carry out a test. If the test has fewer questions then it should be over in 10 or 15 minutes. If it goes over an hour for a normal test, I do not know if they will cancel the test or you may get a poor review afterwards. Also, you cannot listen back to your recording. This is supposed to be a natural way to give you real-life and instant feedback. Trying to correct it or redo it actually goes against the point.
This was very helpful, thanks!
How many tests you get in a month?
Thanks a lot ...got my first payment today!! :)
Syed Ismail how?
Thank You. Nice Video
Thanks a lot you have a great voice .it was really awesome way to describe this .now I will go through.thanks once again .I subcribe .and follow up with you
Thanks. You took time to explain the job and the tips sound helpful.
hi great one ...very helpful can u make a video about online medical transcription legit sites pls
Is it possible to have your email or other contacts for further clarification pls? Can a microphone not be replaced by an earphone with a speaker? Thanks
earphone with speaker microphone should be fine. They just don't want you to use your laptop/PC mic since that will pick up a LOT of extra noise.
About the test do i need to speak in english the whole time
Yes you do
Yes, definitely. Unless they specifically tell you it is in a different language.
Thank you mam...that was really helpful!
thanks, no I know how to do it . very well explained
Thank you very helpful
Very good video...tnkx
thank you, super useful
Can i use earphones to speak?
Yes.
Nice
Mam ur explanation is amazing bt i m not qualifying for the user testing pls help me in this
Hello I need video of full usertesting work and get 5 star please provide me your privious work video
I can't do that because it would violate the terms of agreement and it would share confidential info.
Noreen Ahmed There are lots of TH-cam videos showing 5 star User Testing testers. Just enter *usertesting 5 star* or some similar phrase in the TH-cam search box, and you'll see loads of results. But as stated, due to confidentiality clauses in the User Testing user agreement, you won't find actual tests.
Hi, thanks for this video. This really helped.
Madam. Give a link to join.
www.usertesting.com
I am from India i do not get more tests what is right time to get online.
no
m54grossman What on earth does that reply mean? "No" to what?
🏆👍👌
thank you
thank you for this very informative videos ma'am!
Nice video.
comprehensip explanations..
I tried the same way But i dont geting any sites to chekc :( help
thanks =)
Do you get a new rating after each test you do, or is your rating determined from the tests you do for your application process?
You get a rating after each test. Then you ratings are averaged.
I passed the demo but whenever there are available test it always says that I am not qualified to get it
same ive only qualified for 2 tests bro only 20 bucks
The video was not clear, it was blurry and looked as if you were not watching or do anything. Why is your video not clear? It looks like the recording is not working properly. Do you have a video that is clearer?
Hi, I've not heard similar issues from anyone else. It's pretty clear to me and there is movement when I watch it. There's possibly an internet issue where you are.
I think I failed I sure did go into a different task and also pause too much!
Sometimes tasks aren't specific though and that's really frustrating!
Your language is very similar to english. And I would newer give a single star rating for telling "i am browsing the site" They nead real impression of their product, not just time killers to get paid
nice
Looks like ur Indian
I was thinking it would be an example. I found you are confused. Plz make a simple video and clearly explain not to move around the point you need to come to the point
This is as close as I am going to get to give an example, I am not going to risk getting my account banned by giving real info. I have many 5 star ratings in my profile and I doubt I am 'confused' or I would not be getting paid. I've simulated and narrated typical scenarios a tester might face. The basic message is to stick to the point and express your thoughts - whatever it is. Please check related videos that may be more suited to your understanding.
th-cam.com/video/XlD2BZ3KKQY/w-d-xo.html