How to replace the actuator on your Direct Supply Panacea 3000 Series Bed

Direct Supply Panacea 3000 Series Beds enhance resident comfort, reliability and caregiver ease of use. With features including Auto Contour, optional length/width extensions, synchronized motors and optional staff control, this bed is built to be just what you and your residents need. This video will show you how to replace the actuator. You’ll need a long-nose pliers.
Notice: This video is intended to provide information to Direct Supply’s customers, does not constitute medical or legal advice, and is not intended for use in the diagnosis or treatment of individual patients or conditions, or as a substitute for the advice of a licensed medical professional. Always read your full product manual and all warnings prior to assembling the product or performing maintenance. Direct Supply specifically disclaims all responsibility for any liability, loss or risk, personal or otherwise, which is incurred as a consequence, directly or indirectly, of the use and application of any of the material in this video. You may not modify, copy, reproduce, upload, transmit, publicly display, prepare derivative works based on or distributed any part of this video.
For more information, call your account manager at 1-800-634-7328.
This video is intended to provide information solely to Direct Supply’s customers. Read your entire owner’s manual before attempting any service, and contact a qualified technician if at any time you are unable to complete the steps shown. Direct Supply specifically disclaims all responsibility for any liability, loss or risk, personal or otherwise, which is incurred as a consequence, directly or indirectly, of the use and application of any of the material in this video. You may not modify, coy, reproduce, upload, transmit, publicly display, prepare derivative works based on, or distribute any part of this video. The Direct Supply and Panacea names and logos are the registered trademarks of Direct Supply, Inc. ®, used under license.

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How can you test an actuator to isolate the problem before ordering the part?

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The easiest way to isolate a defective actuator is to plug a known-working actuator into the port in question on your bed’s control box, then re-test the function. If the known-working actuator moves when the associated function is pressed but your original actuator does not, then you have isolated the problem to the actuator. Note that while actuators on your Panacea 3000 Series Bed are not interchangeable in production, any of them can be swapped temporarily to confirm control box functionality and isolate actuator failures