I needed this! I've looked at mine for a couple months up and down. Completely missing the hex key. Now, I am still hesitant on trying to remove the hose. You said yours had a place to grip for you to hold onto while loosening the nut? What did you hold onto? There is a fair amount of plastic under that nut and I'd hate to break something considering you can't get ahold of Giagni support. Thanks Ethan!
How did it go? I just did everything slowly and figured I’d have to get a new faucet anyway if I couldn’t fix it. I held onto the metal housing over the nut with my wrench.
@@ethanovation Sadly, no luck so far. The leak is coming down below. Of course, you can't get ahold of Giagni to get them to own up to their life time warranty that comes with this faucet either 😑
@@loganfrost196same here, the leak on mine is coming from the swivel joint. I can't seem to get the arm off to look at it, even after removing the arm lock screw. There's probably a plastic c-clip holding it in. I'll keep trying when I have time, but leaving the outer spring off the hose helps reduce leaking. The swivel joint is binding up, probably due to mineral buildup. Then whenever the hose is turned while under pressure it creates tension/torque and that's causing the swivel joint seal to fail a little/leak a little.
Our problem is a little different. We have plenty of volume with the cold water, but when we move the handle to the hot water it's just a trickle. We think it's the water filter cartridge, but I haven't been able to find a way to remove the faucet handle. Has anyone removed the faucet handle before?
Same exact issue with mine. Thanks!
Glad to help!
Thanks for the help. I was able to fix the leak because of this video.
I needed this! I've looked at mine for a couple months up and down. Completely missing the hex key. Now, I am still hesitant on trying to remove the hose. You said yours had a place to grip for you to hold onto while loosening the nut? What did you hold onto? There is a fair amount of plastic under that nut and I'd hate to break something considering you can't get ahold of Giagni support.
Thanks Ethan!
How did it go? I just did everything slowly and figured I’d have to get a new faucet anyway if I couldn’t fix it. I held onto the metal housing over the nut with my wrench.
@@ethanovation Sadly, no luck so far. The leak is coming down below. Of course, you can't get ahold of Giagni to get them to own up to their life time warranty that comes with this faucet either 😑
Are they out of business? Been trying to call for months. My issue is the broken white plastic swivel piece
@@loganfrost196same here, the leak on mine is coming from the swivel joint. I can't seem to get the arm off to look at it, even after removing the arm lock screw. There's probably a plastic c-clip holding it in. I'll keep trying when I have time, but leaving the outer spring off the hose helps reduce leaking. The swivel joint is binding up, probably due to mineral buildup. Then whenever the hose is turned while under pressure it creates tension/torque and that's causing the swivel joint seal to fail a little/leak a little.
Our problem is a little different. We have plenty of volume with the cold water, but when we move the handle to the hot water it's just a trickle. We think it's the water filter cartridge, but I haven't been able to find a way to remove the faucet handle. Has anyone removed the faucet handle before?
We have the Trattoria Giagni Model KC 33
P R O M O S M